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To lead co-creation of the Brand Plan and execution with the Core Value Teams according to all business goals and priorities
Develops commercial tactics and messages plans to drive optimal launch and best brand positioning at local level, aligned with the EMEA brand strategy and product positioning
Is responsible for monitoring the brand performance at local level and providing standard KPIs and metrics in collaboration with all relevant stakeholders
Leads the Country Value Team providing commercial leadership and ensures the CVT achieves the required deliverables
Leads the implementation of the segmentation, targeting, channel and marketing mix strategy, taking into consideration customer needs, and ensuring that relevant customer information is entered and maintained in iConnect and other relevant tools
To perform market research – planning, insights and execution
To develop and monitor products budget. Ensures expenses stay within budget understanding the impact on the product contribution statement
To develop partnerships with the medical societies, opinion leaders, consumers, patients, clients and other enterprises to deliver on key projects
Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and appropriately managed when planning projects, developing materials, executing projects and contracting vendors
Ensure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and complied with when planning projects, developing materials, executing projects and contracting vendor
Leverages own network of KOLs and key stakeholders to build and monitor company/ brand loyalty
Develop long-term and short-term Business Plan in collaboration with Customer and Channel team aligned with Company’s strategy and priorities
Drive and execute account plan & strategies to achieve sales targets and objectives
Identify and pursue business opportunities to grow the categories, plan and execute and online marketing campaigns to drive traffic & sales
Drive In-Store Excellence & Online Perfect Store executions from right product assortment, right promotion, right pricing, and prominent online visibility
Drive & lead collaboration with cross-functional teams to deliver exceptional customer service, especially in ensuring on time and in full delivery of customer orders
Build and maintain strong, sustainable, and profitable customer relationships with key accounts
Familiarity with various e-commerce platforms and technologies
Knowledge of digital marketing & online advertising
Monitor market trends and competitor activities to identify potential risks and opportunities
Negotiate and finalize Trading terms & promotion agreements
Periodical Account performance analysis & review for internal and external stakeholders
Entering and processing orders from internal and external customers accordingly with standards and SOPs
Providing high-quality services and support in everyday customer service activities (all processes O2I)
Preparing data required to measure customer satisfaction and collecting feedback on customer satisfaction (Customer Experience program)
Providing feedback in response to customer inquiries
Checking the validity and processing of complaints and returns reported by customers and registration of all complaints, DSIs and other customer’s notifications in SFDC
Communicate appropriately with customers, delivers convincing therapeutic information on products to the physicians
Builds a professional image of the company, identifies, develops, finalizes new promotional opportunities, builds, and maintains trustful relationships with customers and collaborators
Identifies and analyzes opportunities and problems and make proposals for appropriate improvements
Acts as a subject area expert and creates awareness of patient journeys, unmet needs and therapeutic area-related topics
Territory Management - including strategic planning based on the analysis of available data sources, adjusting tools and activities to the local market, which will allow to achieve business goals
Collaborates with relevant stakeholders (Marketing, Medical, Access) to develop robust key account plans and objectives and to share responsibilities
Evaluates progress vs plan monthly; makes tactical, strategic and longer-term course corrections in collaboration with manager
Establishes strong business relationships with HCPs within the assigned territory
Establishing multi-channel stakeholder communication
Regularly provides input to product/sales management on strategy implementation and competitor activity
Learns from new experiences. Shows personal commitment and takes action to continuously improve, share best practices, drive innovation for the customers
Managing the entrusted budget
Support for procurement processes in hospitals
Deliver quality and punctuality of administrative work
Develop long-term and short-term Business Plan in collaboration with Customer and Channel team aligned with Company’s strategy and priorities
Drive and execute account plan & strategies to achieve sales targets and objectives
Identify and pursue business opportunities to grow the categories, plan and execute and online marketing campaigns to drive traffic & sales
Drive In-Store Excellence & Online Perfect Store executions from right product assortment, right promotion, right pricing, and prominent online visibility
Drive & lead collaboration with cross-functional teams to deliver exceptional customer service, especially in ensuring on time and in full delivery of customer orders
Build and maintain strong, sustainable, and profitable customer relationships with key accounts
Familiarity with various e-commerce platforms and technologies
Knowledge of digital marketing & online advertising
Monitor market trends and competitor activities to identify potential risks and opportunities
Negotiate and finalize Trading terms & promotion agreements
Periodical Account performance analysis & review for internal and external stakeholders
To lead co-creation of the Brand Plan and execution with the Core Value Teams according to all business goals and priorities;
Develops commercial tactics and messages plans to drive optimal launch and best brand positioning at local level, aligned with the EMEA brand strategy and product positioning
Is responsible for monitoring the brand performance at local level and providing standard KPIs and metrics in collaboration with all relevant stakeholders
Leads the Country Value Team providing commercial leadership and ensures the CVT achieves the required deliverables
Leads the implementation of the segmentation, targeting, channel and marketing mix strategy, taking into consideration customer needs, and ensuring that relevant customer information is entered and maintained in iConnect and other relevant tools
To perform market research – planning, insights and execution,
To develop and monitor products budget. Ensures expenses stay within budget understanding the impact on the product contribution statement
To develop partnerships with the medical societies, opinion leaders, consumers, patients, clients and other enterprises to deliver on key projects
Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and appropriately managed when planning projects, developing materials, executing projects and contracting vendors
Ensure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and complied with when planning projects, developing materials, executing projects and contracting vendor
Leverages own network of KOLs and key stakeholders to build and monitor company/ brand loyalty
To lead co-creation of the Brand Plan and execution with the Core Value Teams according to all business goals and priorities;
Develops commercial tactics and messages plans to drive optimal launch and best brand positioning at local level, aligned with the EMEA brand strategy and product positioning
Is responsible for monitoring the brand performance at local level and providing standard KPIs and metrics in collaboration with all relevant stakeholders
Leads the Country Value Team providing commercial leadership and ensures the CVT achieves the required deliverables
Leads the implementation of the segmentation, targeting, channel and marketing mix strategy, taking into consideration customer needs, and ensuring that relevant customer information is entered and maintained in iConnect and other relevant tools
To perform market research – planning, insights and execution,
To develop and monitor products budget. Ensures expenses stay within budget understanding the impact on the product contribution statement
To develop partnerships with the medical societies, opinion leaders, consumers, patients, clients and other enterprises to deliver on key projects
Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and appropriately managed when planning projects, developing materials, executing projects and contracting vendors
Ensure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and complied with when planning projects, developing materials, executing projects and contracting vendor
Leverages own network of KOLs and key stakeholders to build and monitor company/ brand loyalty
Lead one or more global technologies in our OT Security Engineering team which offers global defense in depth security capabilities for IT/OT networks, controls, infrastructure, systems, and applications
Drive integrations and automation between the different IT/OT technologies
Support OT Attack Surface Management activities, to assess risk and impact of vulnerabilities across the OT environment
Test and validate security controls throughout the different phases of the Cyber Kill Chain, and the MITRE ATT&CK framework to prevent, detect, and respond
Generate innovative threat behavior analytics for discovering historical and emerging threats to OT networks and systems
Develop detection strategies based on internal and external intelligence reporting and vulnerability research
Serve as a mentor and technical lead to ISRM peers as well as junior members of the internal staff and have direct interaction with local site teams and JJT management
Perform administrative tasks associated with tuning, alerts, correlation rules, signatures, device configurations, patching, and upgrades
Define and implement OT security solution availability and ensure that requirements exist for OT cyber resiliency, including business continuity and disaster recovery
Establish and maintain relationships with the suppliers, vendors, and partners in the information and OT security industry
Assists with security events/incidents, coordinating activities with the CSOC and others – as needed
Creates a plan to achieve objectives through sales and servicing of multiple Eye Care Professional accounts in a prescribed territory
Makes regular visits to customer locations to gather information on orders and market conditions
Develops customer- and product-focused presentation packages for sales. Schedules and makes pre-planned sales presentations to customers
Prepares sales reports and documents as required. Provides input to sales forecast and submits to management. Relays relevant market information to management
Follows up with customers to resolve any issues and ensure satisfaction. Identifies potential impacts to business. Collaborates with other departments to ensure a timely resolution. Identifies customer needs and recommends new products to address them
Regular visiting of doctors, specialists, etc. in the particular region
Establish, maintain and develop good relationships with customers and KOL’s
Regular education of customers in the products division of Medical Devices (MD)
Analysis of the potential territory to achieve and maximize business objectives
Participation in the intended major congresses, symposia, fairs and exhibitions with medical themes and representing MD divisions and their product portfolio
Regular reporting to the supervisor
Communication with doctors and hospitals in the particular region
Keeps management informed by submitting activity and results reports, such as call reports, weekly work plans, and monthly and annual territory analyses and plans
Monitors competition by gathering current marketplace information on pricing, products, new products
Submits orders by referring to price lists and product literature
Preparing offers for tenders (portfolio part) together with other responsible departments
Provide technical support during surgeries
Is part of customer education related to our products
Prepare sales plans for his/her accounts (together with Sales Manager (SM))
Has active communication and cooperation with Key Account Manager (KAM) to support execution in Hospital Management
Together with SM and PM preparation of BU sales strategy with focus on field experience
Potential coaching of other colleagues based on gained sales experiences
Leadership of other potential projects which are not directly linked to his/her core portfolio
Regular visiting of doctors, specialists, etc. in the particular region
Establish, maintain and develop good relationships with customers and KOL’s
Regular education of customers in the products division of Medical Devices (MD)
Analysis of the potential territory to achieve and maximize business objectives
Participation in the intended major congresses, symposia, fairs and exhibitions with medical themes and representing MD divisions and their product portfolio
Regular reporting to the supervisor
Communication with doctors and hospitals in the particular region
Keeps management informed by submitting activity and results reports, such as call reports, weekly work plans, and monthly and annual territory analyses and plans
Monitors competition by gathering current marketplace information on pricing, products, new products
Submits orders by referring to price lists and product literature
Preparing offers for tenders (portfolio part) together with other responsible departments
Provide technical support during surgeries
Is part of customer education related to our products
Prepare sales plans for his/her accounts (together with Sales Manager (SM))
Has active communication and cooperation with Key Account Manager (KAM) to support execution in Hospital Management
Together with SM and PM preparation of BU sales strategy with focus on field experience
Potential coaching of other colleagues based on gained sales experiences
Leadership of other potential projects which are not directly linked to his/her core portfolio
Regular visiting of doctors, specialists, etc. in the particular region
Establish, maintain and develop good relationships with customers and KOL’s
Regular education of customers in the products division of Medical Devices (MD)
Analysis of the potential territory to achieve and maximize business objectives
Participation in the intended major congresses, symposia, fairs and exhibitions with medical themes and representing MD divisions and their product portfolio
Regular reporting to the supervisor
Communication with doctors and hospitals in the particular region
Keeps management informed by submitting activity and results reports, such as call reports, weekly work plans, and monthly and annual territory analyses and plans
Monitors competition by gathering current marketplace information on pricing, products, new products
Submits orders by referring to price lists and product literature
Preparing offers for tenders (portfolio part) together with other responsible departments
Provide technical support during surgeries
Is part of customer education related to our products
Prepare sales plans for his/her accounts (together with Sales Manager (SM))
Has active communication and cooperation with Key Account Manager (KAM) to support execution in Hospital Management
Together with SM and PM preparation of BU sales strategy with focus on field experience
Potential coaching of other colleagues based on gained sales experiences
Leadership of other potential projects which are not directly linked to his/her core portfolio
Regular visiting of doctors, specialists, etc. in the particular region
Establish, maintain and develop good relationships with customers and KOL’s
Regular education of customers in the products division of Medical Devices (MD)
Analysis of the potential territory to achieve and maximize business objectives
Participation in the intended major congresses, symposia, fairs and exhibitions with medical themes and representing MD divisions and their product portfolio
Regular reporting to the supervisor
Communication with doctors and hospitals in the particular region
Keeps management informed by submitting activity and results reports, such as call reports, weekly work plans, and monthly and annual territory analyses and plans
Monitors competition by gathering current marketplace information on pricing, products, new products
Submits orders by referring to price lists and product literature
Preparing offers for tenders (portfolio part) together with other responsible departments
Provide technical support during surgeries
Is part of customer education related to our products
Prepare sales plans for his/her accounts (together with Sales Manager (SM))
Has active communication and cooperation with Key Account Manager (KAM) to support execution in Hospital Management
Together with SM and PM preparation of BU sales strategy with focus on field experience
Potential coaching of other colleagues based on gained sales experiences
Leadership of other potential projects which are not directly linked to his/her core portfolio
Achieving set sales targets for South-East Territory in line with BP objectives
Key activities:
- Planning & implementing business objectives for individual accounts and the territory that will allow the region to meet its targets, with particular focus on key products that will drive future sales
- Active collaboration with the Clinical Support Specialist assigned to the respective centers and the Area Manager to develop innovative sales activities to allow the territory to gain market share and differentiate from competition
Account Management:
Responsibility for coordinating all activity in each account to maximize the utilization of Biosense Webster products
Key activities:
- Collaborating with Clinical Support Specialist and coordinating activity within each account
- Maintaining profitability & Average Selling Price for all products
- Managing orders, back orders & consignment
- Ensuring all account data is accurately and effectively managed including competitor activity
- Manage & track hardware
- Managing the sale of commodity products as well as new products & technology
Account Development:
To construct, propose and monitor comprehensive and proactive account plans that will develop both sales and expertise within each account
Key activities:
- To develop firm business relationships with physicians
- To develop specific programs with customers to provide added value and drive sales from a non-direct approach, ensuring adequate return on investment
- Understanding the needs of the customer and translating these into strategies to drive sales
- Assessing competitor activity and implementing a proactive approach to increase sales & market share
Achieving set sales targets for South-East Territory in line with BP objectives
Key activities:
- Planning & implementing business objectives for individual accounts and the territory that will allow the region to meet its targets, with particular focus on key products that will drive future sales
- Active collaboration with the Clinical Support Specialist assigned to the respective centers and the Area Manager to develop innovative sales activities to allow the territory to gain market share and differentiate from competition
Account Management:
Responsibility for coordinating all activity in each account to maximize the utilization of Biosense Webster products
Key activities:
- Collaborating with Clinical Support Specialist and coordinating activity within each account
- Maintaining profitability & Average Selling Price for all products
- Managing orders, back orders & consignment
- Ensuring all account data is accurately and effectively managed including competitor activity
- Manage & track hardware
- Managing the sale of commodity products as well as new products & technology
Account Development:
To construct, propose and monitor comprehensive and proactive account plans that will develop both sales and expertise within each account
Key activities:
- To develop firm business relationships with physicians
- To develop specific programs with customers to provide added value and drive sales from a non-direct approach, ensuring adequate return on investment
- Understanding the needs of the customer and translating these into strategies to drive sales
- Assessing competitor activity and implementing a proactive approach to increase sales & market share
Specjalista ds. wsparcia zabiegów w zakresie elektrofizjologii
Katowice
Wygasła: 24.02.2024
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
Provide every day in Hospital /EP Lab/ professional clinical & technical support, troubleshooting, and training to Physicians, Electrophysiology Lab Staff, Technicians, Nurses, and administrators staff regarding all aspects of the company’s systems and catheter equipment
Understand and know clinical environment, competitor products – continuous development of the knowledge
Serves as a troubleshooting resource during cases
Tailors’ product conversations to the audience to ensure proper understanding and optimal utilization
Demonstrates products features to meet customers’ unmet needs
In this role, as an Incident commander, you will be a decision maker during a major incident
The role will have a focus on very technical aspect of investigations
Evaluates and ensures the resolution of technically sophisticated security issues, internal control issues, critical incidents and/or crisis resolution management
Managing security incidents related to internal applications and infrastructure
Delegating tasks within the CSOC and collecting pertinent information from various data sources to support an investigation
Partnering with internal teams such Digital Command Center, DBRT, Privacy and legal as part of the greater Incident response process
Maintain knowledge of applicable Security Operations policies, regulations, and compliance documents specifically related to security
Establish and maintain relationships with the suppliers, vendors, and partners with federal agencies along with the overall information security industry
Provide actionable intelligence through written and verbal products to a diverse audience, including business partners, senior leaders, and security analysts
In this role, as an Incident commander, you will be a decision-maker during a major incident
Evaluates and ensures the resolution of technically sophisticated security issues, internal control issues, critical incidents and/or crisis resolution management
The role will have a focus on technical aspect of investigations
Managing security incidents related to J&J’s 3rd party vendors and partners
Delegating tasks within the CSOC and collecting pertinent information from various data sources to support an investigation
Partnering with internal teams such Digital Command Center, DBRT, Privacy and legal as part of the greater Incident response process
Maintain knowledge of applicable Security Operations policies, regulations, and compliance documents specifically related to security
Establish and maintain relationships with the suppliers, vendors, and partners with federal agencies along with the overall information security industry
Provide actionable intelligence through written and verbal products to a diverse audience, including business partners, senior leaders, and security analysts
Support in a preparation and timely submission of CIT tax returns for selected EMEA countries
Support Tax Audits conducted by local government agencies with investigation, analysis and communication to the local advisor, collaborating with J&J affiliates
Acts as a liaison between tax department and internal or external tax compliance resources
Ongoing assistance with the US tax reporting, tax provisioning processes including liaison with finance and Corporate HQ
Collecting information from Shared Service Center to fulfill tax requirements
Preparation and analysis tax accounts reconciliation
Ongoing assistance with preparation of Transfer Pricing documentation
Compliance with Sarbanes Oxley
Provide assistance with ad-hoc tax project as required
Provide line management to direct reports including setting goals and objectives, performance evaluation and talent development
Evaluate and forecast resource needs for assigned portfolio and/or other specific area of responsibility, as required and agreed with local GCO management accordingly
Support the flexible resourcing model and collaborate with Flex Resource managers to get qualified staff in a timely manner, provide feedback on flex staff performance and support their on-boarding and off-boarding
Interview, hire, develop and train staff
Ensure understanding of relevant processes and procedural documents supported by documentation of direct reports’ training compliance, as required
Support direct reports in issue resolution and communication with involved stakeholders
Support local implementation of organizational changes and effectively communicate on priority shifts
Review and approve expenses in compliance with the company policies
Demonstrate leadership behaviours in alignment with J&J Leadership Imperatives
Foster an environment that encourages sharing of ideas, information and best practices (internal and external to the organization). Provide coaching and mentorship as needed
Define, execute or support of long term strategy in alignment with GCO, GD and Janssen R&D strategies to position the local and global GCO organization for success
Oversight of execution and monitoring of clinical trials through all phases (from feasibility to close-out) and ensuring inspection-readiness within assigned therapeutic area(s) and/or other area of responsibility, as required
Ensure relevant operational objectives are met in conformance to ICH-GCP, relevant SOPs and other procedural documents
Accountable for appropriate and timely issue escalation and reporting (suspicion) of fraud, scientific/ethical misconduct and health care compliance breach. May contribute to CAPA and issue resolution in accordance with required timelines
Shape and maintain strong relationships within local GCO department and Local Operating Company (particularly with Medical Affairs)
Develop country capabilities for an effective study placement within assigned therapeutic area(s) and/or other area of responsibility, as required
Oversight of robust feasibility process and site selection to deliver on country commitments within assigned therapeutic area(s) and strategic goals
Support regular metrics review and drive necessary follow-up actions
Contribute to development, evaluation and implementation of new processes and systems to improve study management
Ensure adequate quality oversight within assigned therapeutic area(s) and/or other area of responsibility, as required
Foster a culture of continuous improvement and innovation within the local GCO team
Model Credo based culture within the local GCO team
Implements vehicle activities consistent with Global policies and procedures to promote safe, cost-effective, and appropriate operation of the fleet
Disseminates vehicle and safety information to drivers
Collects, reviews, and maintains information such as monthly vehicle usage reports, quarterly personal mileage reports, etc
Provides/coordinates trainings for drivers as per Global policy and maintains record of written acknowledgement by drivers
Conducts monthly driving record review and reports suspect cases to Business Excellence & PMO lead
Assures compliance with timely accident and vehicle damage reporting requirements, vehicle safety inspections, and emissions inspections
Coordinates communication with the Regional Car Fleet Manager
Coordinate vehicles purchase, replacement and disposal process
Coordinate processes related to ordering and maintenance of additional equipment for employees including phones, sim cards and others
Provides regular monthly reports on usage of telecommunication devices to Business Excellence & PMO Lead. Report suspects noncompliance cases
Cooperate with Business Excellence & PMO Lead on design, development and implementation of programs, projects and assignments in the area of fleet and telecommunication services management as well as other Business Excellence Processes
Works with functions and project managers to deliver project and resource plans that are consistent in approach and methodology of company polices
Leads project as assigned
Accurate, timely, compliant work and task follow up
Ethical behaviour in line with J&J’s Credo values is required
He/she should have up-to-date knowledge and keep existing company procedures and related rules; detailed knowledge of HCBI SOPs and relevant finance processes is a must
Ensuring safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and appropriately managed when developing materials and contracting vendors
Ensuring HCC and legal requirements are fully understood, appropriately managed and complied with when developing materials and contracting vendors
Ensuring inspection readiness with respect to personal training compliance, and availability of a recent CV and individualized job
conducting and coordinating trade marketing projects, including preparation of POS materials & digital assets and their implementation at point of sales, offline and online respectively,
evaluation of activities, research, advertising campaigns & customer’s promotions,
participation in budget planning & management,
systematic control of competitors activities in the segment,
effective collaboration with the agencies (media house, advertising agencies – ATL, BTL, research agencies, PR agency, POS agencies),
best in class customer cooperation, including category meetings & customer workshops,
close cooperation with other departments: Global Marketing Team, Sales, Demand Planning, Co-packing, Business Intelligence
Communicate appropriately with customers, delivers convincing therapeutic information on products to the physicians
Builds a professional image of the company, identifies, develops, finalizes new promotional opportunities, builds, and maintains trustful relationships with customers and collaborators
Identifies and analyzes opportunities and problems and make proposals for appropriate improvements
Acts as a subject area expert and creates awareness of patient journeys, unmet needs and therapeutic area-related topics
Territory Management - including strategic planning based on the analysis of available data sources, adjusting tools and activities to the local market, which will allow to achieve business goals
Collaborates with relevant stakeholders (Marketing, Medical, Access) to develop robust key account plans and objectives and to share responsibilities
Evaluates progress vs plan monthly; makes tactical, strategic and longer-term course corrections in collaboration with manager
Establishes strong business relationships with HCPs within the assigned territory
Establishing multi-channel stakeholder communication
Regularly provides input to product/sales management on strategy implementation and competitor activity
Learns from new experiences. Shows personal commitment and takes action to continuously improve, share best practices, drive innovation for the customers
Managing the entrusted budget
Support for procurement processes in hospitals
Deliver quality and punctuality of administrative work
Other features of the job:
Compliance with HCC and HCBI Procedures - timely and compliant with internal procedures reporting of activities and quality defects, compliance of expenses with the expenditure settlement procedure. Maintain in the highest standards of ethics, quality, compliance and accountability: compulsory training must be completed on time, she/he should act in accordance with the Quality & Compliance Core Objective, and help others do the same when there is an opportunity
Timeliness: implementation of trainings, online training, reporting all activities
Taking care of the employer's property and proper technical condition of the company's equipment (e.g. car, telephone, computer ...)
Quality and effectiveness of visits and other promotional activities
Applying open communication using the principles of feedback
Involvement in work through active participation in various forms of meetings
Optimism, openness to the point of others views, showing respect, positive attitude to work. Taking the initiative, striving for the goal
Entrepreneurship expressed in quick reaction to market situations, proactive search for solutions. Make decisions and take responsibility for them
Team building - collaborating with other team members to accomplish assigned tasks
Communicate appropriately with customers, delivers convincing therapeutic information on products to the physicians
Builds a professional image of the company, identifies, develops, finalizes new promotional opportunities, builds, and maintains trustful relationships with customers and collaborators
Identifies and analyzes opportunities and problems and make proposals for appropriate improvements
Acts as a subject area expert and creates awareness of patient journeys, unmet needs and therapeutic area-related topics
Territory Management - including strategic planning based on the analysis of available data sources, adjusting tools and activities to the local market, which will allow to achieve business goals
Collaborates with relevant stakeholders (Marketing, Medical, Access) to develop robust key account plans and objectives and to share responsibilities
Evaluates progress vs plan monthly; makes tactical, strategic and longer-term course corrections in collaboration with manager
Establishes strong business relationships with HCPs within the assigned territory
Establishing multi-channel stakeholder communication
Regularly provides input to product/sales management on strategy implementation and competitor activity
Learns from new experiences. Shows personal commitment and takes action to continuously improve, share best practices, drive innovation for the customers
Managing the entrusted budget
Support for procurement processes in hospitals
Deliver quality and punctuality of administrative work
Other features of the job:
Compliance with HCC and HCBI Procedures - timely and compliant with internal procedures reporting of activities and quality defects, compliance of expenses with the expenditure settlement procedure. Maintain in the highest standards of ethics, quality, compliance and accountability: compulsory training must be completed on time, she/he should act in accordance with the Quality & Compliance Core Objective, and help others do the same when there is an opportunity
Timeliness: implementation of trainings, online training, reporting all activities
Taking care of the employer's property and proper technical condition of the company's equipment (e.g. car, telephone, computer ...)
Quality and effectiveness of visits and other promotional activities
Applying open communication using the principles of feedback
Involvement in work through active participation in various forms of meetings
Optimism, openness to the point of others views, showing respect, positive attitude to work. Taking the initiative, striving for the goal
Entrepreneurship expressed in quick reaction to market situations, proactive search for solutions. Make decisions and take responsibility for them
Team building - collaborating with other team members to accomplish assigned tasks
Communicate appropriately with customers, delivers convincing therapeutic information on products to the physicians
Builds a professional image of the company, identifies, develops, finalizes new promotional opportunities, builds, and maintains trustful relationships with customers and collaborators
Identifies and analyzes opportunities and problems and make proposals for appropriate improvements
Acts as a subject area expert and creates awareness of patient journeys, unmet needs and therapeutic area-related topics
Territory Management - including strategic planning based on the analysis of available data sources, adjusting tools and activities to the local market, which will allow to achieve business goals
Collaborates with relevant stakeholders (Marketing, Medical, Access) to develop robust key account plans and objectives and to share responsibilities
Evaluates progress vs plan monthly; makes tactical, strategic and longer-term course corrections in collaboration with manager
Establishes strong business relationships with HCPs within the assigned territory
Establishing multi-channel stakeholder communication
Regularly provides input to product/sales management on strategy implementation and competitor activity
Learns from new experiences. Shows personal commitment and takes action to continuously improve, share best practices, drive innovation for the customers
Managing the entrusted budget
Support for procurement processes in hospitals
Deliver quality and punctuality of administrative work
Other features of the job:
Compliance with HCC and HCBI Procedures - timely and compliant with internal procedures reporting of activities and quality defects, compliance of expenses with the expenditure settlement procedure. Maintain in the highest standards of ethics, quality, compliance and accountability: compulsory training must be completed on time, she/he should act in accordance with the Quality & Compliance Core Objective, and help others do the same when there is an opportunity
Timeliness: implementation of trainings, online training, reporting all activities
Taking care of the employer's property and proper technical condition of the company's equipment (e.g. car, telephone, computer ...)
Quality and effectiveness of visits and other promotional activities
Applying open communication using the principles of feedback
Involvement in work through active participation in various forms of meetings
Optimism, openness to the point of others views, showing respect, positive attitude to work. Taking the initiative, striving for the goal
Entrepreneurship expressed in quick reaction to market situations, proactive search for solutions. Make decisions and take responsibility for them
Team building - collaborating with other team members to accomplish assigned tasks
Accountable for Sales Forecasting Input aggregation, sales LE updates, month end closing, business analytics & tracking for both Mass business Unit
Support monthly sales briefing process for sales forecast preparation; analyzes sales forecast accuracy and drivers for deviations
Manage, monitor Trade terms, CIW agreements contractual obligations, accrual process in close collaboration with KAMs and Customer Value Creation and Go-To-Market Controlling / Finance
Support commercial organization in achieving their top commercial and gap filling initiatives, monitor progress, support customer negotiations;
Support administrative tasks connected to SLOB management;
Provide sales operations support in preparation of business review presentations
Operational Pricing tasks:
Customer pricing maintenance, price uploads into SAP
National price increase communication management, preparation of price lists in close collaboration with Customer Value Creation function
Ensure maintenance and accuracy of customer Pricing templates (NN-Files) in close collaboration with KAMs
Safeguards compliance with SOX requirements
Ensure SOX compliance with all related processes (CIW, Pricing, Revenue Recognition, Contracting); System access management,
Sales contact partner for auditors in cooperation with Business Finance
Collaboration & education:
Educate and support Commercial teams in customer finance related areas when necessary
Champion for TM1 and CAT systems, organize onboardings
Provide support, insights and comments to management periodic reporting
conducting and coordinating trade marketing projects, including preparation of POS materials & digital assets and their implementation at point of sales, offline and online respectively,
evaluation of activities, research, advertising campaigns & customer’s promotions
participation in budget planning & management,
systematic control of competitors activities in the segment,
effective collaboration with the agencies (media house, advertising agencies – ATL, BTL, research agencies, PR agency, POS agencies),
best in class customer cooperation, including category meetings & customer workshops,
close cooperation with other departments: Global Marketing Team, Sales, Demand Planning, Co-packing, Business Intelligence
Business partnering activities that drive profitable growth and support key business decisional making
Managing risk and opportunities for Franchise P&L, supporting Marketing and Sales business partners in the delivery of NTS, market share, and brand contribution targets
Responsibility for sales and marketing OPEX P&L lines, communicate & review Sales, GP & Price/Volume performance, headcount follow-up, and Cash Flow
Partner with commercial, and other teams to provide financial analysis to support new product launches and new business development opportunities
Builds and updates reports and templates for business cases, finance performance, and any other ad hoc need – in collaboration with BI
Financial planning
Provides input in the financial planning process, building and maintaining financial models
Maintain and improve a strong internal control environment (SOX, HCC) with the cooperation of the GS Compliance team. Responsible for local SOPs
Financial analysis & review
Proactive review of performance against the target and identify trends to highlight risks and opportunities for early intervention. Improve forecast accuracy (P&L, BS and CF)
Conducts complex financial, accounting, or planning analyses of various functions such as budgeting, forecasting, capital expenditures programs, financial planning, and consolidations
Assists with department expense and capital budgeting, tracking, reporting, month-end, and quarter-close expenses and costs
Reporting
Ensures monthly closings are completed in a timely and accurate manner
Liaising with local tax & statutory accountants in the Tax COE to assist with quarter end & forecast tax reporting
Clinical Account Specialist BIOSENSE WEBSTER (Specjalista ds. wsparcia zabiegów w zakresie elektrofizjologii)
Katowice
Wygasła: 24.11.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
Provide every day in Hospital/EP Lab professional clinical & technical support, troubleshooting, and training to Physicians, Electrophysiology Lab Staff, Technicians, Nurses, and administrators staff regarding all aspects of the company’s systems and catheter equipment
Understand and know clinical environment, competitor products – continuous development of the knowledge
Serves as a troubleshooting resource during cases
Tailors’ product conversations to the audience to ensure proper understanding and optimal utilization
Demonstrates products features to meet customers’ unmet needs
Clinical Account Specialist (Specjalista ds. wsparcia zabiegów w zakresie elektrofizjologii) Biosense Webster
Wrocław
Wygasła: 24.11.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
Provide every day in Hospital/EP Lab professional clinical & technical support, troubleshooting, and training to Physicians, Electrophysiology Lab Staff, Technicians, Nurses, and administrators staff regarding all aspects of the company’s systems and catheter equipment
Understand and know clinical environment, competitor products – continuous development of the knowledge
Serves as a troubleshooting resource during cases
Tailors’ product conversations to the audience to ensure proper understanding and optimal utilization
Demonstrates products features to meet customers’ unmet needs
Accountable for Sales Forecasting Input aggregation, sales LE updates, month end closing, business analytics & tracking for both Mass business Unit
Support monthly sales briefing process for sales forecast preparation; analyzes sales forecast accuracy and drivers for deviations
Manage, monitor Trade terms, CIW agreements contractual obligations, accrual process in close collaboration with KAMs and Customer Value Creation and Go-To-Market Controlling / Finance
Support commercial organization in achieving their top commercial and gap filling initiatives, monitor progress, support customer negotiations;
Support administrative tasks connected to SLOB management;
Provide sales operations support in preparation of business review presentations
Operational Pricing tasks:
Customer pricing maintenance, price uploads into SAP
National price increase communication management, preparation of price lists in close collaboration with Customer Value Creation function
Ensure maintenance and accuracy of customer Pricing templates (NN-Files) in close collaboration with KAMs
Safeguards compliance with SOX requirements
Ensure SOX compliance with all related processes (CIW, Pricing, Revenue Recognition, Contracting); System access management,
Sales contact partner for auditors in cooperation with Business Finance
Collaboration & education:
Educate and support Commercial teams in customer finance related areas when necessary
Champion for TM1 and CAT systems, organize onboardings
Provide support, insights and comments to management periodic reporting
Regular visiting of doctors, specialists, etc. in the particular region
Establish, maintain and develop good relationships with customers and KOL’s
Regular education of customers in the products division of Medical Devices (MD)
Analysis of the potential territory to achieve and maximize business objectives
Participation in the intended major congresses, symposia, fairs and exhibitions with medical themes and representing MD divisions and their product portfolio
Regular reporting to the supervisor
Communication with doctors and hospitals in the particular region
Keeps management informed by submitting activity and results reports, such as call reports, weekly work plans, and monthly and annual territory analyses and plans
Monitors competition by gathering current marketplace information on pricing, products, new products
Submits orders by referring to price lists and product literature
Preparing offers for tenders (portfolio part) together with other responsible departments
Provide technical support during surgeries
Is part of customer education related to our products
Prepare sales plans for his/her accounts (together with Sales Manager (SM))
Has active communication and cooperation with Key Account Manager (KAM) to support execution in Hospital Management
Together with SM and PM preparation of BU sales strategy with focus on field experience
Potential coaching of other colleagues based on gained sales experiences
Leadership of other potential projects which are not directly linked to his/her core portfolio
Therapy Development: The main goal of the Therapy Development Consultant is to establish Impella & Heart Recovery as new Standard of Care in Poland in conjunction with our local distribution partner. This will be achieved through establishing our brand and through training MDs & hospital staff about the appropriate use of Impella ensuring excellent clinical outcomes. Leverage existing accounts for deeper and wider Impella Therapy penetration and build relationships with critical decision makers and KOL'S in the assigned area
Account Management/ Account Training: Enable and drive our patient growth and clinical performance in key centers throughout the region for all our indications (by priority). Coordinate our strategy with partners, implement/lead clinical activities and establish a transparent case reporting like our direct distribution markets. Initiate and coordinate Abiomed customer training programs to develop/expand physician skills to drive the Impella adoption in active sites as well in new sites
Patient Support: Improve patient outcomes constantly by implementing latest Abiomed clinical strategies, supporting clinical staff within the cath lab, OR and ICU. Perform After Action Review’s with MD’s following each case. Establish peer-to-peer networks across the region to share best practices
Plan regular visits to all institutions with active Impella programs to monitor activity and collect clinically relevant data
Distribution partners support: Establish strong relationships with our distribution partner contacts and manage them
Business partnering activities that drive profitable growth and support key business decisional making
Managing risk and opportunities for Franchise P&L, supporting Marketing and Sales business partners in the delivery of NTS, market share, and brand contribution targets
Responsibility for sales and marketing OPEX P&L lines, communicate & review Sales, GP & Price/Volume performance, headcount follow-up, and Cash Flow
Partner with commercial, and other teams to provide financial analysis to support new product launches and new business development opportunities
Builds and updates reports and templates for business cases, finance performance, and any other ad hoc need – in collaboration with BI
Financial planning
Provides input in the financial planning process, building and maintaining financial models
Maintain and improve a strong internal control environment (SOX, HCC) with the cooperation of the GS Compliance team. Responsible for local SOPs
Financial analysis & review
Proactive review of performance against the target and identify trends to highlight risks and opportunities for early intervention. Improve forecast accuracy (P&L, BS and CF)
Conducts complex financial, accounting, or planning analyses of various functions such as budgeting, forecasting, capital expenditures programs, financial planning, and consolidations
Assists with department expense and capital budgeting, tracking, reporting, month-end, and quarter-close expenses and costs
Reporting
Ensures monthly closings are completed in a timely and accurate manner
Liaising with local tax & statutory accountants in the Tax COE to assist with quarter end & forecast tax reporting
Ensure Government Affairs & Policy shaping of the external environment in alignment with the overall company strategy
Monitors environment to identify political/economic trends and events, analyzes upcoming political changes
Translates business needs into the top GA&P priorities, leads the strategy and its execution in Poland via implementing an integrated plan of policy actions, including stakeholder intelligence and engagement plan
Represents Janssen in the respective pharma/industry associations and contributes towards the lobbying on priority issues for Janssen within the various associations, e.g. INFARMA working groups
Will build and enhance Janssen’s network across the political/government, trade associations and policymaking spectrum, to support and advance the interests of Janssen in Poland and establish Janssen as trusted partner
Will further strengthen the collaboration with internal functions such as Market Access & Pricing, communications, legal, medical affairs, Patient Affairs, and other Janssen experts
As a member of the Janssen Poland Leadership Team will contribute beyond the functional interests to the company and business strategy
Contributes to the job and to the overall company strategy via strong strategic orientation & business acumen
Is results orientated and shows a strong hands-on leadership
Builds sustainable relationships via strong collaborating and influencing skills
Keeps people and stakeholder accountable
Embraces entrepreneurial thinking and leadership to innovate and improve
Communicate appropriately with customers, delivers convincing therapeutic information on products to the physicians
Builds a professional image of the company, identifies, develops, finalizes new promotional opportunities, builds, and maintains trustful relationships with customers and collaborators
Identifies and analyzes opportunities and problems and make proposals for appropriate improvements
Acts as a subject area expert and creates awareness of patient journeys, unmet needs and therapeutic area-related topics
Territory Management - including strategic planning based on the analysis of available data sources, adjusting tools and activities to the local market, which will allow to achieve business goals
Collaborates with relevant stakeholders (Marketing, Medical, Access) to develop robust key account plans and objectives and to share responsibilities
Evaluates progress vs plan monthly; makes tactical, strategic and longer-term course corrections in collaboration with manager
Establishes strong business relationships with HCPs within the assigned territory
Establishing multi-channel stakeholder communication
Regularly provides input to product/sales management on strategy implementation and competitor activity
Learns from new experiences. Shows personal commitment and takes action to continuously improve, share best practices, drive innovation for the customers
Managing the entrusted budget
Support for procurement processes in hospitals
Deliver quality and punctuality of administrative work
Other features of the job:
Compliance with HCC and HCBI Procedures - timely and compliant with internal procedures reporting of activities and quality defects, compliance of expenses with the expenditure settlement procedure. Maintain in the highest standards of ethics, quality, compliance and accountability: compulsory training must be completed on time, she/he should act in accordance with the Quality & Compliance Core Objective, and help others do the same when there is an opportunity
Timeliness: implementation of trainings, online training, reporting all activities
Taking care of the employer's property and proper technical condition of the company's equipment (e.g. car, telephone, computer ...)
Quality and effectiveness of visits and other promotional activities
Applying open communication using the principles of feedback
Involvement in work through active participation in various forms of meetings
Optimism, openness to the point of others views, showing respect, positive attitude to work. Taking the initiative, striving for the goal
Entrepreneurship expressed in quick reaction to market situations, proactive search for solutions. Make decisions and take responsibility for them
Team building - collaborating with other team members to accomplish assigned tasks
Communicate appropriately with customers, delivers convincing therapeutic information on products to the physicians
Builds a professional image of the company, identifies, develops, finalizes new promotional opportunities, builds, and maintains trustful relationships with customers and collaborators
Identifies and analyzes opportunities and problems and make proposals for appropriate improvements
Acts as a subject area expert and creates awareness of patient journeys, unmet needs and therapeutic area-related topics
Territory Management - including strategic planning based on the analysis of available data sources, adjusting tools and activities to the local market, which will allow to achieve business goals
Collaborates with relevant stakeholders (Marketing, Medical, Access) to develop robust key account plans and objectives and to share responsibilities
Evaluates progress vs plan monthly; makes tactical, strategic and longer-term course corrections in collaboration with manager
Establishes strong business relationships with HCPs within the assigned territory
Establishing multi-channel stakeholder communication
Regularly provides input to product/sales management on strategy implementation and competitor activity
Learns from new experiences. Shows personal commitment and takes action to continuously improve, share best practices, drive innovation for the customers
Managing the entrusted budget
Support for procurement processes in hospitals
Deliver quality and punctuality of administrative work
Other features of the job:
Compliance with HCC and HCBI Procedures - timely and compliant with internal procedures reporting of activities and quality defects, compliance of expenses with the expenditure settlement procedure. Maintain in the highest standards of ethics, quality, compliance and accountability: compulsory training must be completed on time, she/he should act in accordance with the Quality & Compliance Core Objective, and help others do the same when there is an opportunity
Timeliness: implementation of trainings, online training, reporting all activities
Taking care of the employer's property and proper technical condition of the company's equipment (e.g. car, telephone, computer ...)
Quality and effectiveness of visits and other promotional activities
Applying open communication using the principles of feedback
Involvement in work through active participation in various forms of meetings
Optimism, openness to the point of others views, showing respect, positive attitude to work. Taking the initiative, striving for the goal
Entrepreneurship expressed in quick reaction to market situations, proactive search for solutions. Make decisions and take responsibility for them
Team building - collaborating with other team members to accomplish assigned tasks
Ensure Government Affairs & Policy shaping of the external environment in alignment with the overall company strategy
Monitors environment to identify political/economic trends and events, analyzes upcoming political changes
Translates business needs into the top GA&P priorities, leads the strategy and its execution in Poland via implementing an integrated plan of policy actions, including stakeholder intelligence and engagement plan
Represents Janssen in the respective pharma/industry associations and contributes towards the lobbying on priority issues for Janssen within the various associations, e.g. INFARMA working groups
Will build and enhance Janssen’s network across the political/government, trade associations and policymaking spectrum, to support and advance the interests of Janssen in Poland and establish Janssen as trusted partner
Will further strengthen the collaboration with internal functions such as Market Access & Pricing, communications, legal, medical affairs, Patient Affairs, and other Janssen experts
As a member of the Janssen Poland Leadership Team will contribute beyond the functional interests to the company and business strategy
Contributes to the job and to the overall company strategy via strong strategic orientation & business acumen
Is results orientated and shows a strong hands-on leadership
Builds sustainable relationships via strong collaborating and influencing skills
Keeps people and stakeholder accountable
Embraces entrepreneurial thinking and leadership to innovate and improve
Accountable for Sales Forecasting Input aggregation, sales LE updates, month end closing, business analytics & tracking for both Mass business Unit
Support monthly sales briefing process for sales forecast preparation; analyzes sales forecast accuracy and drivers for deviations
Manage, monitor Trade terms, CIW agreements contractual obligations, accrual process in close collaboration with KAMs and Customer Value Creation and Go-To-Market Controlling / Finance
Support commercial organization in achieving their top commercial and gap filling initiatives, monitor progress, support customer negotiations;
Support administrative tasks connected to SLOB management;
Provide sales operations support in preparation of business review presentations
Operational Pricing tasks:
Customer pricing maintenance, price uploads into SAP
National price increase communication management, preparation of price lists in close collaboration with Customer Value Creation function
Ensure maintenance and accuracy of customer Pricing templates (NN-Files) in close collaboration with KAMs
Safeguards compliance with SOX requirements
Ensure SOX compliance with all related processes (CIW, Pricing, Revenue Recognition, Contracting); System access management,
Sales contact partner for auditors in cooperation with Business Finance
Collaboration & education:
Educate and support Commercial teams in customer finance related areas when necessary
Champion for TM1 and CAT systems, organize onboardings
Provide support, insights and comments to management periodic reporting
Support in a preparation and timely submission of CIT tax returns for selected EMEA countries
Support Tax Audits conducted by local government agencies with investigation, analysis and communication to the local advisor, collaborating with J&J affiliates
Acts as a liaison between tax department and internal or external tax compliance resources
Ongoing assistance with the US tax reporting, tax provisioning processes including liaison with finance and Corporate HQ
Collecting information from Shared Service Center to fulfill tax requirements
Preparation and analysis tax accounts reconciliation
Ongoing assistance with preparation of Transfer Pricing documentation
Compliance with Sarbanes Oxley
Provide assistance with ad-hoc tax project as required
Regular visiting of doctors, specialists, etc. in the particular region
Establish, maintain and develop good relationships with customers and KOL’s
Regular education of customers in the products division of Medical Devices (MD)
Analysis of the potential territory to achieve and maximize business objectives
Participation in the intended major congresses, symposia, fairs and exhibitions with medical themes and representing MD divisions and their product portfolio
Regular reporting to the supervisor
Communication with doctors and hospitals in the particular region
Keeps management informed by submitting activity and results reports, such as call reports, weekly work plans, and monthly and annual territory analyses and plans
Monitors competition by gathering current marketplace information on pricing, products, new products
Submits orders by referring to price lists and product literature
Preparing offers for tenders (portfolio part) together with other responsible departments
Provide technical support during surgeries
Is part of customer education related to our products
Prepare sales plans for his/her accounts (together with Sales Manager (SM))
Has active communication and cooperation with Key Account Manager (KAM) to support execution in Hospital Management
Together with SM and PM preparation of BU sales strategy with focus on field experience
Potential coaching of other colleagues based on gained sales experiences
Leadership of other potential projects which are not directly linked to his/her core portfolio
Target and manage assigned territory while operating within an assigned budget
Coordinate with the logistics team to ensure product availability
Execute national, regional and local promotional activities that are designed to advance sales in specific product lines and therapeutic areas
Follow up with customers, gives technical and professional support
Analyze and develop sales forecasts for business planning by account and submits to management
Prepare sales reports and documents as required
Review customer orders and product sales and establish improvement plan
Provide feedback on customers, promotional programs, and environmental changes and provide ideas to improve product and company performance in the marketplace
Work with members of the regional sales team to improve product and company performance in the marketplace
Target and manage assigned territory while operating within an assigned budget
Coordinate with the logistics team to ensure product availability
Execute national, regional and local promotional activities that are designed to advance sales in specific product lines and therapeutic areas
Follow up with customers, gives technical and professional support
Analyze and develop sales forecasts for business planning by account and submits to management
Prepare sales reports and documents as required
Review customer orders and product sales and establish improvement plan
Provide feedback on customers, promotional programs, and environmental changes and provide ideas to improve product and company performance in the marketplace
Work with members of the regional sales team to improve product and company performance in the marketplace
Establish and maintain long-term relationships with key opinion leaders, surgeons, nurses, operating theater management
Closely collaborates with all J&J internal resources to meet account performance objectives and customers' expectations
Take full ownership of the territory and assigned accounts and meets defined targets for profitable sales volume and strategic objectives
Actively assesses, clarifies, and validates customer needs on an ongoing basis in order to identify insights to improve results and accelerate conversions
Facilitate congresses, user meetings and events that improve the understanding of our offer
Manage contracting, pricing and tendering processes in the assigned accounts
Develops communication and influential skills to become a high-impact presenter; seeks feedback on skills in this area
Maintain detailed knowledge of Medical Devices products, competitive products and have in-depth understanding of the J&J offering in the customer environment
Find ways to challenge the status quo and how things have always been done: innovate and be create
Establish and maintain long-term relationships with key opinion leaders, surgeons, nurses, operating theater management
Closely collaborates with all J&J internal resources to meet account performance objectives and customers' expectations
Take full ownership of the territory and assigned accounts and meets defined targets for profitable sales volume and strategic objectives
Actively assesses, clarifies, and validates customer needs on an ongoing basis in order to identify insights to improve results and accelerate conversions
Facilitate congresses, user meetings and events that improve the understanding of our offer
Manage contracting, pricing and tendering processes in the assigned accounts
Develops communication and influential skills to become a high-impact presenter; seeks feedback on skills in this area
Maintain detailed knowledge of Medical Devices products, competitive products and have in-depth understanding of the J&J offering in the customer environment
Find ways to challenge the status quo and how things have always been done: innovate and be create
Graduates opportunity at Medical Devices: Associate Clinical Account Specialist
Poznań
Wygasła: 27.09.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
Provide professional clinical & technical support, troubleshooting, and training to Physicians, Electrophysiology Lab Staff, Technicians, Nurses, and administrators staff regarding all aspects of the company’s systems and catheter equipment
Understand and know clinical environment, competitor products – continuous development of the knowledge
Serves as a troubleshooting resource during cases
Tailors’ product conversations to the audience to ensure proper understanding and optimal utilization
Demonstrates products features to meet customers’ unmet needs
Graduates opportunity at Medical Devices: Associate Clinical Account Specialist
Szczecin
Wygasła: 27.09.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
Provide professional clinical & technical support, troubleshooting, and training to Physicians, Electrophysiology Lab Staff, Technicians, Nurses, and administrators staff regarding all aspects of the company’s systems and catheter equipment
Understand and know clinical environment, competitor products – continuous development of the knowledge
Serves as a troubleshooting resource during cases
Tailors’ product conversations to the audience to ensure proper understanding and optimal utilization
Demonstrates products features to meet customers’ unmet needs
Therapy Development: The main goal of the Therapy Development Consultant is to establish Impella & Heart Recovery as new Standard of Care in Poland in conjunction with our local distribution partner. This will be achieved through establishing our brand and through training MDs & hospital staff about the appropriate use of Impella ensuring excellent clinical outcomes. Leverage existing accounts for deeper and wider Impella Therapy penetration and build relationships with critical decision makers and KOL'S in the assigned area
Account Management/ Account Training: Enable and drive our patient growth and clinical performance in key centers throughout the region for all our indications (by priority). Coordinate our strategy with partners, implement/lead clinical activities and establish a transparent case reporting like our direct distribution markets. Initiate and coordinate Abiomed customer training programs to develop/expand physician skills to drive the Impella adoption in active sites as well in new sites
Patient Support: Improve patient outcomes constantly by implementing latest Abiomed clinical strategies, supporting clinical staff within the cath lab, OR and ICU. Perform After Action Review’s with MD’s following each case. Establish peer-to-peer networks across the region to share best practices
Plan regular visits to all institutions with active Impella programs to monitor activity and collect clinically relevant data
Distribution partners support: Establish strong relationships with our distribution partner contacts and manage them
Therapy Development: The main goal of the Therapy Development Consultant is to establish Impella & Heart Recovery as new Standard of Care in Poland in conjunction with our local distribution partner. This will be achieved through establishing our brand and through training MDs & hospital staff about the appropriate use of Impella ensuring excellent clinical outcomes. Leverage existing accounts for deeper and wider Impella Therapy penetration and build relationships with critical decision makers and KOL'S in the assigned area
Account Management/ Account Training: Enable and drive our patient growth and clinical performance in key centers throughout the region for all our indications (by priority). Coordinate our strategy with partners, implement/lead clinical activities and establish a transparent case reporting like our direct distribution markets. Initiate and coordinate Abiomed customer training programs to develop/expand physician skills to drive the Impella adoption in active sites as well in new sites
Patient Support: Improve patient outcomes constantly by implementing latest Abiomed clinical strategies, supporting clinical staff within the cath lab, OR and ICU. Perform After Action Review’s with MD’s following each case. Establish peer-to-peer networks across the region to share best practices
Plan regular visits to all institutions with active Impella programs to monitor activity and collect clinically relevant data
Distribution partners support: Establish strong relationships with our distribution partner contacts and manage them
Therapy Development: The main goal of the Therapy Development Consultant is to establish Impella & Heart Recovery as new Standard of Care in Poland in conjunction with our local distribution partner. This will be achieved through establishing our brand and through training MDs & hospital staff about the appropriate use of Impella ensuring excellent clinical outcomes. Leverage existing accounts for deeper and wider Impella Therapy penetration and build relationships with critical decision makers and KOL'S in the assigned area
Account Management/ Account Training: Enable and drive our patient growth and clinical performance in key centers throughout the region for all our indications (by priority). Coordinate our strategy with partners, implement/lead clinical activities and establish a transparent case reporting like our direct distribution markets. Initiate and coordinate Abiomed customer training programs to develop/expand physician skills to drive the Impella adoption in active sites as well in new sites
Patient Support: Improve patient outcomes constantly by implementing latest Abiomed clinical strategies, supporting clinical staff within the cath lab, OR and ICU. Perform After Action Review’s with MD’s following each case. Establish peer-to-peer networks across the region to share best practices
Plan regular visits to all institutions with active Impella programs to monitor activity and collect clinically relevant data
Distribution partners support: Establish strong relationships with our distribution partner contacts and manage them
- The leadership of Poland & Baltics marketing team in the omnichannel marketing strategy and implementation of the plan for the Medical Devices Division, Vision Care (contact lenses and consumer eye health portfolio) to customers (optician stores), eye-care consumers and HCPs (optometrists, ophthalmologists),
- Management of the overall portfolio, multichannel marketing plans, new product launches, advertising, messaging, PR
Customer Insights, Big data, and Data-driven Marketing Strategy:
- Building the big data strategy for Poland & Baltics (Twoje Acuvue App development),
- Manage interactions between different data sources and cross-channel partners to develop and execute on optimization strategies to ultimately drive category growth
- Building the big data strategy for Poland & Baltics (Twoje Acuvue App development)
- Deep dive analysis of consumer journey, available consumer researches and studies
Multichannel Customer Experience Management:
- Create, design, and execute campaigns leveraging a variety of different channels (online, mobile, offline) to build ACUVUE® Multichannel Customer Experience through greater connectivity with consumers and customers throughout the marketing funnels and across channels,
- Understand and identify program-level incrementality and ROI and optimize campaigns accordingly,
- Optimize and increase capture rate both in-store and digitally/online through digital marketing, CRM, e-commerce, e-trade, loyalty programs, and data capture strategies,
- Tracking effectiveness of omnichannel marketing campaigns
Provide professional clinical & technical support, troubleshooting, and training to Physicians, Electrophysiology Lab Staff, Technicians, Nurses, and administrators staff regarding all aspects of the company’s systems and catheter equipment
Understand and know clinical environment, competitor products – continuous development of the knowledge
Serves as a troubleshooting resource during cases
Tailors’ product conversations to the audience to ensure proper understanding and optimal utilization
Demonstrates products features to meet customers’ unmet needs
Provide professional clinical & technical support, troubleshooting, and training to Physicians, Electrophysiology Lab Staff, Technicians, Nurses, and administrators staff regarding all aspects of the company’s systems and catheter equipment
Understand and know clinical environment, competitor products – continuous development of the knowledge
Serves as a troubleshooting resource during cases
Tailors’ product conversations to the audience to ensure proper understanding and optimal utilization
Demonstrates products features to meet customers’ unmet needs
Support the CQ Manager CEE, the CQ Lead PLB and the CQ CEE team in daily business activities and with administrative tasks
To support the Investigation and CAPA Process and document issues in the Symphony system and to follow up on the status with internal and external manufacturing plants
To prepare product releases for OTC products and customizations
To review and approve master data in SAP “TopCat”
To review and approve Finished Goods Specifications
To support internal and supplier audits and Health Authority inspections
To be responsible for document management activities in the tru system for CQ CEE
To support local/cluster and regional (where applicable) projects
To work closely with the CQ team in Central Europe and collaborate on cluster initiatives
Perform tasks in accordance with Quality System standards and procedures for quality activities within the product distribution, storage and transportation processes;
Oversee GxP documentation at the Distribution Center: update, distribute, archive, and accept/approve, including compliance analysis and implementation of corporate quality standards and procedures
Develop and review procedures/instructions for the Johnson & Johnson Distribution Center Quality
Conducting employee training on the Quality Management System and GxP requirements;
Perform tasks delegated by the Responsible Person in:
Ensuring effective handling of complaints;
Verifying eligibility, suppliers, recipients, contractors and principals for activities performed;
Accepting medicinal products from authorized entities;
Dispensing medicinal products to authorized entities;
Participating in the implementation of the process of suspension / withdrawal from marketing, test suspension / withdrawal from marketing;
Providing the Main Pharmaceutical Inspector with information on suspected counterfeiting of a medicinal product
Lead the IBP/S&OP Process for the CEE Selfcare business in collaboration with local and regional Teams
Measure, track and report performance of forecast accuracy KPIs and improve the Service and Inventory levels
Setup and ensure close collaboration with other functions such as Marketing, Sales, Finance, Regulatory Affairs, other Supply Chain functions etc. driving an E2E operational efficiency agenda
Generate and update system forecast for OTC (Over the Counter) products, product roll outs and take ownership for Slob avoidance
Act as Supply Chain’s single point of contact to commercial organization and represent the supply chain in Squad Teams
Looks for new ways to achieve an optimal demand signal and planning performances
Become an expert in the use of all planning and reporting systems
Coordinate product availability with local and regional functions for a best-in-class supply chain
Provide professional clinical & technical support, troubleshooting, and training to Physicians, Electrophysiology Lab Staff, Technicians, Nurses, and administrators staff regarding all aspects of the company’s systems and catheter equipment
Understand and know clinical environment, competitor products – continuous development of the knowledge
Serves as a troubleshooting resource during cases
Tailors’ product conversations to the audience to ensure proper understanding and optimal utilization
Demonstrates products features to meet customers’ unmet needs
Provide professional clinical & technical support, troubleshooting, and training to Physicians, Electrophysiology Lab Staff, Technicians, Nurses, and administrators staff regarding all aspects of the company’s systems and catheter equipment
Understand and know clinical environment, competitor products – continuous development of the knowledge
Serves as a troubleshooting resource during cases
Tailors’ product conversations to the audience to ensure proper understanding and optimal utilization
Demonstrates products features to meet customers’ unmet needs
Review on weekly basis packaging material stock and trigger its purchase according to demand, keeping the most favorable price/volume ratio
Control the inventory of Packaging materials and the consumption of material according to the Co-pack order
Lead discussions with Supply Chain and Commercial partners to drive packaging materials SLOB utilization and minimization of its write off cost
Maintain the financial (co-packing service and materials prices) and planning parameters in SAP to get accurate management of saving report and dependent demand calculation. Implement cost reduction principle in all aspects of co-packing transactions and activities
Packaging Materials Suppliers Management, keeping suppliers accountable for contractual obligations including critical metrics
E2E co-packing process gap analysis and improvement areas identification with focus on identifying, leading and implementing effective and efficient solutions
Support various Supply Chain optimization projects
Responsibility of trainings for colleagues of other functions to ensure a smooth working process
Ensure high level of partnership of the Supply Chain team with all local and regional organizations
Regular visiting of doctors, specialists, etc. in the particular region
Establish, maintain and develop good relationships with customers and KOL’s
Regular education of customers in the products division of Medical Devices (MD)
Analysis of the potential territory to achieve and maximize business objectives
Participation in the intended major congresses, symposia, fairs and exhibitions with medical themes and representing MD divisions and their product portfolio
Regular reporting to the supervisor
Communication with doctors and hospitals in the particular region
Keeps management informed by submitting activity and results reports, such as call reports, weekly work plans, and monthly and annual territory analyses and plans
Monitors competition by gathering current marketplace information on pricing, products, new products
Submits orders by referring to price lists and product literature
Preparing offers for tenders (portfolio part) together with other responsible departments
Provide technical support during surgeries
Is part of customer education related to our products
Prepare sales plans for his/her accounts (together with Sales Manager (SM))
Has active communication and cooperation with Key Account Manager (KAM) to support execution in Hospital Management
Together with SM and PM preparation of BU sales strategy with focus on field experience
Potential coaching of other colleagues based on gained sales experiences
Leadership of other potential projects which are not directly linked to his/her core portfolio
Regular visiting of doctors, specialists, etc. in the particular region
Establish, maintain and develop good relationships with customers and KOL’s
Regular education of customers in the products division of Medical Devices (MD)
Analysis of the potential territory to achieve and maximize business objectives
Participation in the intended major congresses, symposia, fairs and exhibitions with medical themes and representing MD divisions and their product portfolio
Regular reporting to the supervisor
Communication with doctors and hospitals in the particular region
Keeps management informed by submitting activity and results reports, such as call reports, weekly work plans, and monthly and annual territory analyses and plans
Monitors competition by gathering current marketplace information on pricing, products, new products
Submits orders by referring to price lists and product literature
Preparing offers for tenders (portfolio part) together with other responsible departments
Provide technical support during surgeries
Is part of customer education related to our products
Prepare sales plans for his/her accounts (together with Sales Manager (SM))
Has active communication and cooperation with Key Account Manager (KAM) to support execution in Hospital Management
Together with SM and PM preparation of BU sales strategy with focus on field experience
Potential coaching of other colleagues based on gained sales experiences
Leadership of other potential projects which are not directly linked to his/her core portfolio
Development of digital support, implementation of promotions and marketing campaigns for e-commerce customers (pure players & omnichannel)
Responsibility for development of brand(s) trade and omnichannel marketing strategy for annual business planning, covering NPIs launch, Consumer/ Shopper activations (offline & online), omnichannel approach
Development and execution of Price & Promo Strategy for respective brand(s)
Initiating and creating multichannel propositions and sales support tools for key customers
Conducting and coordinating trade marketing projects, including preparation of POS material & digital assets and their implementation at point of sales, offline and online respectively
Effective budget planning & management and setting priorities based on evaluations
Effective communication of planned activities & sales support tools - for internal & external stakeholders
Best in class customer cooperation, including category meetings & customer workshops
Close cooperation with the departments: Sales, Marketing, Planning, Co-packing and marketing agencies in order to develop and implement sales supporting projects
Review on weekly basis packaging material stock and trigger its purchase according to demand, keeping the most favorable price/volume ratio
Control the inventory of Packaging materials and the consumption of material according to the Co-pack order
Lead discussions with Supply Chain and Commercial partners to drive packaging materials SLOB utilization and minimization of its write off cost
Maintain the financial (co-packing service and materials prices) and planning parameters in SAP to get accurate management of saving report and dependent demand calculation. Implement cost reduction principle in all aspects of co-packing transactions and activities
Packaging Materials Suppliers Management, keeping suppliers accountable for contractual obligations including critical metrics
E2E co-packing process gap analysis and improvement areas identification with focus on identifying, leading and implementing effective and efficient solutions
Support various Supply Chain optimization projects
Responsibility of trainings for colleagues of other functions to ensure a smooth working process
Ensure high level of partnership of the Supply Chain team with all local and regional organizations
Quality & Compliance Supervisor / GDP Responsible Person
Błonie
Wygasła: 19.03.2023
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
to ensure the introduction and maintenance of a quality system based on the requirements of Good Distribution Practice;
to carry out the tasks of the activities covered by the authorization to operate a pharmaceutical wholesaler;
to provide the Chief Pharmaceutical Inspector with information on failure to meet quality requirements or adulteration of products;
to be responsible for the proper implementation of the process of withholding and withdrawal of medicinal products from the market, following the decision of the competent authority;
participation in Quality Management System processes such as corrective and preventive action (CAPA) process, deviations, risk analysis, complaints, documentation management, change control, training, validation/qualification, KPI quality indicator reporting and other quality processes in accordance with Quality Management System requirements;
to ensure the organization and proper conduct of staff training for their assigned duties;
be responsible for dispensing medicinal products and receiving products from authorized entities;
ensuring that the entrepreneur's activities in the wholesale of medicinal products have been properly documented;
conducting oversight of the process of effective complaint resolution;
Ensuring that service providers are authorized for the activities performed, overseeing the activities outsourced to providers, developing quality agreements, monitoring providers;
ensuring that inspections (internal audits) are conducted at regular intervals and that appropriate corrective and preventive measures are put in place;
to decide on the disposal of medicinal products: returned, not meeting quality requirements, withdrawn or falsified;
to approve the return of products for redistribution when documentation is obtained certifying proper storage conditions;
approval of procedures for subordinate Pharmaceutical Wholesalers;
participation in internal and external audits concerning both, as auditee and auditor;
monitoring announcements and decisions published by the Chief Pharmaceutical Inspector and other legal developments;
Representing the entrepreneur during inspections of supervisory authorities
Target and manage assigned territory while operating within an assigned budget
Coordinate with the logistics team to ensure product availability
Execute national, regional and local promotional activities that are designed to advance sales in specific product lines and therapeutic areas
Follow up with customers, gives technical and professional support
Analyze and develop sales forecasts for business planning by account and submits to management
Prepare sales reports and documents as required
Review customer orders and product sales and establish improvement plan
Provide feedback on customers, promotional programs, and environmental changes and provide ideas to improve product and company performance in the marketplace
Entering and processing orders from internal and external customers accordingly with standards and SOPs
Providing high-quality services and support in everyday customer service activities (all processes O2I)
Preparing data required to measure customer satisfaction and collecting feedback on customer satisfaction
Providing feedback in response to customer inquiries
Checking the validity and processing of complaints and returns reported by customers and registration of all complaints and other customer’s notifications
To lead co-creation of the brand strategy and execution with the Core Value Teams according to all business goals and priorities;
Develops commercial tactics and messages plans to drive optimal launch and best brand positioning at local level, aligned with the EMEA brand strategy and product positioning
Is responsible for monitoring the brand performance at local level and providing standard KPIs and metrics in collaboration with all relevant stakeholders
Leads the Country Value Team providing commercial leadership and ensures the CVT achieves the required deliverables
Leads the implementation of the segmentation, targeting, channel and marketing mix strategy, taking into consideration customer needs, and ensuring that relevant customer information is entered and maintained in iConnect and other relevant tools
To perform market research – planning, insights and execution,
To develop and monitor products budget. Ensures expenses stay within budget understanding the impact on the product contribution statement
To develop partnerships with the medical societies, opinion leaders, consumers, patients, clients and other enterprises to deliver on key projects
Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and appropriately managed when planning projects, developing materials, executing projects and contracting vendors
Ensure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and complied with when planning projects, developing materials, executing projects and contracting vendors
Leverages own network of KOLs and key stakeholders to build and monitor company/ brand loyalty
Therapeutic Area Advisor - Immunology - Gastroenterology
Poznań
Wygasła: 26.02.2023
full-time
umowa o pracę
mobile work
specialist (Mid / Regular)
Obowiązki:
Communicate appropriately with customers, delivers convincing therapeutic information on products to the physicians
Builds a professional image of the company, identifies, develops, finalizes new promotional opportunities, builds, and maintains trustful relationships with customers and collaborators
Identifies and analyzes opportunities and problems and make proposals for appropriate improvements
Acts as a subject area expert and creates awareness of patient journeys, unmet needs and therapeutic area-related topics
Territory Management - including strategic planning based on the analysis of available data sources, adjusting tools and activities to the local market, which will allow to achieve business goals
Collaborates with relevant stakeholders (Marketing, Medical, Access) to develop robust key account plans and objectives and to share responsibilities
Evaluates progress vs plan monthly; makes tactical, strategic and longer-term course corrections in collaboration with manager
Establishes strong business relationships with HCPs within the assigned territory
Establishing multi-channel stakeholder communication
Regularly provides input to product/sales management on strategy implementation and competitor activity
Learns from new experiences. Shows personal commitment and takes action to continuously improve, share best practices, drive innovation for the customers
Managing the entrusted budget
Support for procurement processes in hospitals
Deliver quality and punctuality of administrative work
Therapeutic Area Advisor - Immunology - Gastroenterology
Wrocław
Wygasła: 26.02.2023
full-time
umowa o pracę
mobile work
specialist (Mid / Regular)
Obowiązki:
Communicate appropriately with customers, delivers convincing therapeutic information on products to the physicians
Builds a professional image of the company, identifies, develops, finalizes new promotional opportunities, builds, and maintains trustful relationships with customers and collaborators
Identifies and analyzes opportunities and problems and make proposals for appropriate improvements
Acts as a subject area expert and creates awareness of patient journeys, unmet needs and therapeutic area-related topics
Territory Management - including strategic planning based on the analysis of available data sources, adjusting tools and activities to the local market, which will allow to achieve business goals
Collaborates with relevant stakeholders (Marketing, Medical, Access) to develop robust key account plans and objectives and to share responsibilities
Evaluates progress vs plan monthly; makes tactical, strategic and longer-term course corrections in collaboration with manager
Establishes strong business relationships with HCPs within the assigned territory
Establishing multi-channel stakeholder communication
Regularly provides input to product/sales management on strategy implementation and competitor activity
Learns from new experiences. Shows personal commitment and takes action to continuously improve, share best practices, drive innovation for the customers
Managing the entrusted budget
Support for procurement processes in hospitals
Deliver quality and punctuality of administrative work
Realizacja zadań zgodnie ze standardami oraz procedurami w ramach procesów, obsługi zamówień, reklamacji, współpracy z magazynem w zakresie dystrybucji produktów;
Wprowadzanie i realizacja zamówień od wewnętrznych i zewnętrznych klientów;
Obsługa Infolinii zgodnie z przyjętymi standardami/procedurami;
Zapewnienie wysokiej jakości usług i wsparcia w codziennym wykonywaniu czynności związanych z obsługą klienta (wszystkie procesy od zamówienia do zapłaty faktury);
Przygotowanie danych dotyczących wyznaczonych wskaźników mierzących zadowolenie klienta;
Udzielania informacji zwrotnej w odpowiedzi na zapytania klientów;
Ustalenie zwrotów produktów;
Sprawdzanie zasadności i procesowanie reklamacji i zwrotów zgłaszanych przez klientów oraz rejestracja wszystkich reklamacji oraz zwrotów w bazie reklamacji i w bazie zwrotów;
Wstawianie faktur sprzedaży, faktur korygujących, not kredytowych;
Gromadzenie opinii na temat zadowolenia i satysfakcji klienta;
Identyfikowanie luk w procesach i wdrażanie działania dotyczącego poprawy sytuacji;
Udział w audytach wewnętrznych i zewnętrznych dotyczących działania procesów i dokumentacji, jako audytowany;
Udział w projektach prowadzonych przez Dział Obsługi Klienta;
Aktywna współpraca z innymi działami w firmie;
Ścisła współpraca z Działem Sprzedaży w sprawach związanych z obsługą klienta,
Pozyskiwanie i analizowanie danych na potrzeby celów i KPI Działu Obsługi Klienta;
Uczestnictwo w szkoleniach i spotkaniach związanych z wykonywanymi obowiązkami, w miarę potrzeb
Therapeutic Area Advisor (Oncology) is responsible for presentation and promotion of assigned products to HCPs in assigned territories, in compliance with ethical rules and according to the marketing and sales strategies defined for the certain therapeutic area
Communicate appropriately with customers, delivers convincing therapeutic information on products to the physicians
Builds a professional image of the company, identifies, develops, finalizes new promotional opportunities, builds, and maintains trustful relationships with customers and collaborators
Identifies and analyzes opportunities and problems and make proposals for appropriate improvements
Acts as a subject area expert and creates awareness of patient journeys, unmet needs and therapeutic area-related topics
Territory Management - including strategic planning based on the analysis of available data sources, adjusting tools and activities to the local market, which will allow to achieve business goals
Collaborates with relevant stakeholders (Marketing, Medical, Access) to develop robust key account plans and objectives and to share responsibilities
Evaluates progress vs plan monthly; makes tactical, strategic and longer-term course corrections in collaboration with manager
Establishes strong business relationships with HCPs within the assigned territory
Establishing multi-channel stakeholder communication
Regularly provides input to product/sales management on strategy implementation and competitor activity
Learns from new experiences. Shows personal commitment and takes action to continuously improve, share best practices, drive innovation for the customers
Managing the entrusted budget
Support for procurement processes in hospitals
Deliver quality and punctuality of administrative work
Therapeutic Area Advisor is responsible for presentation and promotion of assigned products to HCPs in assigned territories, in compliance with ethical rules and according to the marketing and sales strategies defined for the certain therapeutic area
Communicate appropriately with customers, delivers convincing therapeutic information on products to the physicians
Builds a professional image of the company, identifies, develops, finalizes new promotional opportunities, builds, and maintains trustful relationships with customers and collaborators
Identifies and analyzes opportunities and problems and make proposals for appropriate improvements
Acts as a subject area expert and creates awareness of patient journeys, unmet needs and therapeutic area-related topics
Territory Management - including strategic planning based on the analysis of available data sources, adjusting tools and activities to the local market, which will allow to achieve business goals
Collaborates with relevant stakeholders (Marketing, Medical, Access) to develop robust key account plans and objectives and to share responsibilities
Evaluates progress vs plan monthly; makes tactical, strategic and longer-term course corrections in collaboration with manager
Establishes strong business relationships with HCPs within the assigned territory
Establishing multi-channel stakeholder communication
Regularly provides input to product/sales management on strategy implementation and competitor activity
Learns from new experiences. Shows personal commitment and takes action to continuously improve, share best practices, drive innovation for the customers
Managing the entrusted budget
Support for procurement processes in hospitals
Deliver quality and punctuality of administrative work
Quality & Compliance Supervisor - GDP Responsible Person
Warszawa
Wygasła: 29.12.2022
full-time
umowa o pracę
full office work
expert
Obowiązki:
As Quality & Compliance Supervisor/ GDP Responsible Person, you will be engaged into the execution and optimization of the Quality System processes for Pharmaceutical Wholesaler located in Błonie-Pass according to Pharmaceutical Law and GDP
to ensure the introduction and maintenance of a quality system based on the requirements of Good Distribution Practice;
to carry out the tasks of the activities covered by the authorization to operate a pharmaceutical wholesaler;
to provide the Chief Pharmaceutical Inspector with information on failure to meet quality requirements or adulteration of products;
to be responsible for the proper implementation of the process of withholding and withdrawal of medicinal products from the market, following the decision of the competent authority;
participation in Quality Management System processes such as corrective and preventive action (CAPA) process, deviations, risk analysis, complaints, documentation management, change control, training, validation/qualification, KPI quality indicator reporting and other quality processes in accordance with Quality Management System requirements;
to ensure the organization and proper conduct of staff training for their assigned duties;
be responsible for dispensing medicinal products and receiving products from authorized entities;
ensuring that the entrepreneur's activities in the wholesale of medicinal products have been properly documented;
conducting oversight of the process of effective complaint resolution;
ensuring that service providers are authorized for the activities performed, overseeing the activities outsourced to providers, developing quality agreements, monitoring providers;
ensuring that inspections (internal audits) are conducted at regular intervals and that appropriate corrective and preventive measures are put in place;
to decide on the disposal of medicinal products: returned, not meeting quality requirements, withdrawn or falsified;
to approve the return of products for redistribution when documentation is obtained certifying proper storage conditions;
approval of procedures for subordinate Pharmaceutical Wholesalers;
participation in internal and external audits concerning both, as auditee and auditor;
monitoring announcements and decisions published by the Chief Pharmaceutical Inspector and other legal developments;
Representing the entrepreneur during inspections of supervisory authorities
As Commercial Quality Lead, you will be engaged into the implementation and maintenance of all applicable quality standards and systems in Poland and Baltics in close collaboration with whole CEE cluster, as the central partner for business head. The area of responsibility includes medicinal products (OTCs), medical devices, cosmetics and commodities
Key Responsibilities:
- To be the partner for the local business head and management for Poland and Baltic in all local Quality & Compliance issues and questions,
- To ensure that in every business decision and process potential quality and compliance impact assessed and respected,
- To implement locally the Cluster QMS in compliance with the current version of the J&J Quality Systems Policy and the Global / Regional (EMEA) Consumer QSM,
- To deploy locally and ensure that all applicable Enterprise Standards and SOPs, World Wide Quality Standard Procedures, Regional Quality System Procedures, and cluster and local SOPs are followed,
- To ensure that all legal requirements are respected, particularly the Cluster and country specific ones applicable for all activities/processes and products in the Marketing Company,
- To provide support for QA relevant processes in the other cluster countries as defined in the CE QA Roles & Responsibilities matrix
- To be a business partner to the Marketing & Sales organization in Poland and Baltic in all Q&C related matters,
- To ensure company critical metrics are met in the area of Quality & Compliance
Ownership of End-to-End consignment stock management and optimization as a critical part of overall inventory management strategy;
Close monitoring on consignment stock at hospitals in South Poland region, by frequent visits in the field;
Analysis of inventory discrepancies in between physical state and the system; running investigation;
Monitoring, management and prevention of expired stock at customer location;
Close cooperation with Sales, Customer Service and Warehouse stakeholders;
Providing feedback for agreements with customers related to consignment management;
Behaving in line with internal financial audit requirements (e.g. running risk assessment of customer location, building yearly count plan, ownership of internal procedures)
Respond appropriately to unsolicited requests for information and/or data
Meet with customers and researchers on a regular basis through meetings, conference etc. to
Gather information and insights on therapy area (inc. Competitor landscape) and their medical and scientific needs
Exchange disease area knowledge and opinions to understand the emerging opinions
Increase the customers understanding of Janssen products and processes (e.g. clinical data, IIS, clinical trials, compliance processes), according to their expressed interests and needs and to seek their advice on the development of our products
Manage and maintain positive relationship with Key Opinion Leaders
Identify Key Opinion Leaders and their areas of clinical/scientific expertise
To be the point of contact for investigators proposing investigator initiated studies (IIS) and manage such studies in collaboration with GCO
Develop educational items (e.g. presentations) and deliver training for the business e.g. new starters, on an ongoing basis
Meet with the Global Trial Managers within Global Clinical Operations, Medical Affairs as required to
Provide all relevant information from potential investigators on IIS studies
Discuss the status of company studies and IISs to identify new opportunities for collaboration with HCPs
Address any issues with ongoing studies
Share best practices
Understand emerging data and publications from the studies and how this might support stakeholder needs (also network with EMEA Scientific Knowledge Management)
Assist GCO with the identification of, and communication with, potential trial sites and investigators for company-sponsored trials
Work closely with the relevant Medical Manager to develop ideas and content for medical education events and review such content
Maintain awareness of all relevant local country specific differences, for example applicability of the EFPIA Code of Practice in Poland and the potential impact these differences may have on marketing a product, performing a clinical trial in Poland or holding an educational event there
Assist line manager with other general medical affairs and medical education projects as appropriate
Consult to the Sales teams for example by helping them to manage individual issues they may be facing, as well as by enhancing their understanding and application of company processes (e.g.. Med.Ed. process)
Actively engage with all internal and external stakeholders to ensure compliance with the necessary Codes of Practice and Laws governing the promotion and sale of medicines within Poland
Review of materials submitted for copy (medical / legal) approval as per the locally agreed process
Conduct literature searches, analyze clinical papers, attend conferences, courses and other such events to be aware of the latest scientific and clinical advances in relevant therapy areas
Attend courses and industry meetings, read industry publications and discuss therapy area with colleagues to keep up to date with developments within the pharmaceutical industry and pharmaceutical medicine
Monitor competitor promotional and scientific activities to understand their ongoing strategies, as well as to assess their compliance with the Code of Practice
Regular visiting of doctors, specialists, etc. in the particular region
Establish, maintain and develop good relationships with customers and KOL’s
Regular education of customers in the products division of Medical Devices (MD)
Analysis of the potential territory to achieve and maximize business objectives
Participation in the intended major congresses, symposia, fairs and exhibitions with medical themes and representing MD divisions and their product portfolio
Regular reporting to the supervisor
Communication with doctors and hospitals in the particular region
Keeps management informed by submitting activity and results reports, such as call reports, weekly work plans, and monthly and annual territory analyses and plans
Monitors competition by gathering current marketplace information on pricing, products, new products
Submits orders by referring to price lists and product literature
Preparing offers for tenders (portfolio part) together with other responsible departments
Provide technical support during surgeries
Is part of customer education related to our products
Prepare sales plans for his/her accounts (together with Sales Manager (SM))
Has active communication and cooperation with Key Account Manager (KAM) to support execution in Hospital Management
Together with SM and PM preparation of BU sales strategy with focus on field experience
Potential coaching of other colleagues based on gained sales experiences
Leadership of other potential projects which are not directly linked to his/her core portfolio
Support the global local file initiative outlined in OECD BEPS Action 13
Collaborate with Affiliates to prepare OECD transfer pricing reports contemporaneous to the local tax return
Analyze comparable benchmarking sets
Assist with the development and implementation of automation tools to further streamline the documentation processes
Assist with audit inquiries for TP audits in EMEA, ASPAC, and LATAM. Validate data, write responses and research technical issues
Help develop our technology solution to share common files to be used by affiliates for documentation, audit support, and operational transfer pricing
Drive efficiencies through using technology to automate processes
Support APAs and other transfer pricing-related projects on an ad hoc basis, as needed
Develop and analyze financial models
Develop/Update/Assist on Master File and related analytics as required by OECD BEPS initiative
Provide support to corporate finance, treasury, and other non-tax personnel to enable business and financial decisions to be made and implemented aligned with TP policies
Provide professional clinical & technical support, troubleshooting, and training to Physicians, Electrophysiology Lab Staff, Technicians, Nurses, and administrators staff regarding all aspects of the company’s systems and catheter equipment
Understand and know clinical environment, competitor products – continuous development of the knowledge
Serves as a troubleshooting resource during cases
Tailors’ product conversations to the audience to ensure proper understanding and optimal utilization
Demonstrates products features to meet customers’ unmet needs