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MacOS Senior Software Engineer
Białystok
Wygasła: 18.03.2024
full-time
kontrakt B2B
home office work
senior specialist (Senior)
Obowiązki:
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Utilize available documentation and resources to identify and resolve customer issues quickly and effectively to maximize same-day resolution and customer satisfaction
Answer regional support phone calls and live chat requests, and contribute to the 24/7 global support resource pool to maintain the availability and reliability of technical support for customers
Create excellent case notes to document issues for collaborative troubleshooting and resolution to ensure painless hand-offs when escalating customer issues
Effectively communicate with customers in all mediums to meet evolving customer demand to maximize customer satisfaction
Maintain best practices in case management to escalate cases quickly and effectively as needed to minimize the resolution time of customer issues
Other duties and special projects as assigned
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Break down customer problems into work you and the team can execute on
Independently complete tasks from start to finish with high quality
Ability to communicate technical concepts to stakeholders
Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality
Produce designs for new and existing features
Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud)
Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
Adheres to the highest moral, ethical and legal standards to deliver and environment that promotes respect, innovation and creativity
Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
Ensure security best practices are identified and integrated into system designs and configuration
Assist in evaluating, planning, configuration, and implementation of new software services
Develop custom tools and automation through programming and scripting
Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
Create and maintain technical documentation
Performs other duties as required and completes all job functions as per departmental policies and procedures
Monthly processing of assigned payroll including garnishments, benefits and taxes to employees consistent with country specific regulatory requirements
Time administration to include positive (Regular, Overtime, etc.) and negative (Paid Time Off, Volunteer Time Off, etc.) time tracking
Delivery of day-to-day quality service within Payroll for European countries, according to legal and company requirements, with the external payroll provider (ADP Streamline/ADP Celergo) being responsible for most actual calculation
Serve as the primary contact for payroll vendor (ADP Streamline/Celergo) for assigned countries
Calculate wages, tax withholdings, company deductions, and garnishments accurately and timely
Coordinate with HR/Benefits Analyst and other HR teammates as needed on absence management (sick leaves, quarantine/isolation, parenthood absences, all types of absences for employees entitled for additional tax deductibles and employees with overtime payments for proper payroll and tax calculation
Processing year-end employee tax statements as required per country, and coordinate timely delivery of the documents to employees
Preparing of request reports on employee pay, commissions and bonuses, PTO, leaves of absence, taxes, withholdings, and other various ad hoc reports
Monthly processing of assigned payroll including garnishments, benefits and taxes to employees consistent with country specific regulatory requirements
Time administration to include positive (Regular, Overtime, etc.) and negative (Paid Time Off, Volunteer Time Off, etc.) time tracking
Delivery of day-to-day quality service within Payroll for European countries, according to legal and company requirements, with the external payroll provider (ADP Streamline/ADP Celergo) being responsible for most actual calculation
Serve as the primary contact for payroll vendor (ADP Streamline/Celergo) for assigned countries
Calculate wages, tax withholdings, company deductions, and garnishments accurately and timely
Coordinate with HR/Benefits Analyst and other HR teammates as needed on absence management (sick leaves, quarantine/isolation, parenthood absences, all types of absences for employees entitled for additional tax deductibles and employees with overtime payments for proper payroll and tax calculation
Processing year-end employee tax statements as required per country, and coordinate timely delivery of the documents to employees
Preparing of request reports on employee pay, commissions and bonuses, PTO, leaves of absence, taxes, withholdings, and other various ad hoc reports
Monthly processing of assigned payroll including garnishments, benefits and taxes to employees consistent with country specific regulatory requirements
Time administration to include positive (Regular, Overtime, etc.) and negative (Paid Time Off, Volunteer Time Off, etc.) time tracking
Delivery of day-to-day quality service within Payroll for European countries, according to legal and company requirements, with the external payroll provider (ADP Streamline/ADP Celergo) being responsible for most actual calculation
Serve as the primary contact for payroll vendor (ADP Streamline/Celergo) for assigned countries
Calculate wages, tax withholdings, company deductions, and garnishments accurately and timely
Coordinate with HR/Benefits Analyst and other HR teammates as needed on absence management (sick leaves, quarantine/isolation, parenthood absences, all types of absences for employees entitled for additional tax deductibles and employees with overtime payments for proper payroll and tax calculation
Processing year-end employee tax statements as required per country, and coordinate timely delivery of the documents to employees
Preparing of request reports on employee pay, commissions and bonuses, PTO, leaves of absence, taxes, withholdings, and other various ad hoc reports
Monthly processing of assigned payroll including garnishments, benefits and taxes to employees consistent with country specific regulatory requirements
Time administration to include positive (Regular, Overtime, etc.) and negative (Paid Time Off, Volunteer Time Off, etc.) time tracking
Delivery of day-to-day quality service within Payroll for European countries, according to legal and company requirements, with the external payroll provider (ADP Streamline/ADP Celergo) being responsible for most actual calculation
Serve as the primary contact for payroll vendor (ADP Streamline/Celergo) for assigned countries
Calculate wages, tax withholdings, company deductions, and garnishments accurately and timely
Coordinate with HR/Benefits Analyst and other HR teammates as needed on absence management (sick leaves, quarantine/isolation, parenthood absences, all types of absences for employees entitled for additional tax deductibles and employees with overtime payments for proper payroll and tax calculation
Processing year-end employee tax statements as required per country, and coordinate timely delivery of the documents to employees
Preparing of request reports on employee pay, commissions and bonuses, PTO, leaves of absence, taxes, withholdings, and other various ad hoc reports