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Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing contracts and tenders documentation and updating data relevant in SAP system
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating product and contract masterdata
Answering incoming customer calls and emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Meets deadlines and demonstrates high quality when processing collection process: regular contact with portfolio of given complex and high customers, negotiating payments, identifying disputes, payment promises, payment applications, account reconciliations, etc
Handling more difficult collection cases and supports other team members in solving disputes
Achieves monthly targets for overdue level and overview overdue targets execution
Partners effectively with stakeholders to achieve common goals
Prepares and reviews daily and ad-hoc reporting within agreed SLAs
Participates and may lead local and global processes improvement initiatives
Complies and ensures the operation is aligned with company’s policies and procedures
Identifies issues or risks and proactively works to resolve, involving management on a needed basis
Participates in global projects
Reports and monitor process risks and gaps constantly looking for improvements
Standardize and harmonize Collections processes among Nordics entities
Tasks related to the Purchase-to-Pay process, such as create purchase order, creation of suppliers, maintenance of supplier data, catalogue management, handling purchase orders, invoice issue resolution etc
Receive supplier quotations, create a PO, send information to stakeholder
Order confirmation from supplier, check data correctness and consistency
Invoice payment and handling in price and quantity differences
Manage complaints
Contribute in cross-functional teams to improve current processes
Building bridges and ensure alignment between business and purchasing – ensure early engagement, focus on relevant levels
Negotiating lower value contracts in further step of the project
Support of the strategic supplier management (assistance in the search for new suppliers, qualification, monitoring and evaluation)
Participate in cross-functional teams to improve current processes and solve problems related to the Purchase-to pay-process
Manage customer service operations (customer orders, quotes, service invoicing etc) transitioned to SSC on a day-to-day basis to meet the decided objectives, targets and metrics for the department
Ensure that quality and operational excellence objectives and targets are fulfilled for the department
Ensure delivery according to customer and process requirements (SLA)
Together with the business transfer new roles/responsibilities to Krakow team and make sure they support business in excellent way
Understand end to end process in order to propose process changes and play a key role in process standardization, optimization, automation
Build effective and strong relationship with the business as well as with other departments within SSC
Ensure the department is properly staffed and trained to deliver good quality of the service
Encourage competence development within the department
Analyze the current usage of SAP and ensure it is used in daily operations (FI) up to its full potential
Secure efficiency by standardizing ways of working within PtP process
Drive improvement initiatives within SSC related to ERP systems and ways of working
Take part in implementation of new tools (VIM by Opentext), testing and finding bugs on the platform
Advise and train new joiners and all end users (SSC PtP) on a regular basis
Bring and share new SAP & VIM practices, updates with end users (SSC and local Business)
Cooperate closely with Group IT team and external consultants to gain best SAP and VIM knowledge and support solving daily technical issues for SSC employees
Participate in SAP implementation projects if support required
Support other ERP tools and platforms used in SSC PtP (OPTO, VIM, TRAX, Bank platforms)
Manage Users, Groups, Roles, Permissions, and Organizations (VIM, OPTO, TRAX)
Design, test and implement PtP KPI’s in supporting tools (Power BI & Celonis)
Consistently meets deadlines when it comes to assigned due diligence tasks
Demonstrates high quality when performing due diligence analysis such as gathering and analyzing internal and external documentation such as business contracts, corporate registry details, annual reports, etc., analyzing potential hits, preparing due diligence reports
Effectively handles internal and external queries pertaining to due diligence on third parties
Actively participates in the development of third party due diligence process through, e.g. testing new screening and due diligence tools, drafting and updating instructions and process maps, developing process controls, enhancing KPIs
Prepares daily and ad-hoc reporting from due diligence activities
Ensures process-related documentation in prepared and maintained in accordance with the standards set forth in the relevant policies and procedures
Participates in process’ improvement initiatives
Complies with company’s policies and procedures
Proactively identifies areas of risk and process gaps and works with other team members on solutions
Manage and constantly improve HR processes including payroll, personnel administration, recruitment, onboarding, succession planning and people development within the corporate framework
Overview and control Headcount fluctuation
Advise and co-plan people centric solutions to day to day challenges: for example, but not limited to: talent attraction, talent retention, people development, creating friendly work environment within hybrid work model (measured by Employee Engagement Index), leadership development, recognition programs
Be strong Business Partner for ongoing people related situations for Extended Management Team
Ensure HR operations run smoothly
Enhance and co-create inclusive and friendly organizational culture
Drive the development and enhancement of policies and procedures necessary to provide safe workplace and operate within existing and changing legal requirements
Know and share best practices and trends within the HR area
Maintain and enhance KPI measuring and reporting
Manage small team – motivate, develop and maintain good working atmosphere as well as good service levels
Cooperate with Polish HR team as well as in the global HR community
Intern in Accounting Department / Stażysta w Dziale Księgowości
Stanisława Klimeckiego 1, Podgórze, Kraków
Wygasła: 16.03.2024
full-time
umowa o pracę
hybrid work
trainee
Obowiązki:
Meets deadlines and demonstrates quality when processing assigned tasks
Participate in daily activities depending on the department (for example: bank postings, Journal Entries, low complexity account reconciliations, intercompany related tasks, simple data reporting, invoice processing for PO or NON-PO invoices, processing of travel expenses, treatment of vendor’s queries etc.)
With support of senior colleagues handles customer inquiries such as Account Reports, basic analysis, etc
Actively contributes with daily activities, pre close and month end closing processes (less complex tasks)
Contributes to creation and maintenance of process documentation
Performing other duties and responsibilities as assigned
Prepare/control submission of monthly group reporting in Cognos
Compare and comment actual figures in P&L with last year figures and forecast estimations – explain differences, making estimations on weekly and monthly basis
Actively participate in forecasting processes on both P&L and BS accounts
Reports preparation for directors/managers and discussing results
Supporting with data preparation for decision making (for Finance manager and Finance Director) –project, financing options, improvements
Supporting review of all company process (internal controls check) and actively participate in improving
Analyzing costs, developing cost saving initiatives together with Financial Director and colleagues from business
Supporting sales with daily ad hoc requirements – sales analysis of product, trends etc
Supporting sales colleagues with tools usage (Power BI, excel etc.)
Actively participating in statutory audit process (collecting documentation, preparing explanations together with accounting team, communication with local accounting and external audit teams)
Supporting purchasing process
Fixed asset control – monthly checking capitalization, usage, counting/controlling
Manage customer service operations (customer orders, quotes, service invoicing etc) transitioned to SSC on a day-to-day basis to meet the decided objectives, targets and metrics for the department
Ensure that quality and operational excellence objectives and targets are fulfilled for the department
Ensure delivery according to customer and process requirements (SLA)
Together with the business transfer new roles/responsibilities to Krakow team and make sure they support business in excellent way
Understand end to end process in order to propose process changes and play a key role in process standardization, optimization, automation
Build effective and strong relationship with the business as well as with other departments within SSC
Ensure the department is properly staffed and trained to deliver good quality of the service
Encourage competence development within the department
Controlling Specialist (Internal Control Department)
Stanisława Klimeckiego 1, Podgórze, Kraków
Wygasła: 10.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
ACCOUNTING AREA
• Ensure accurate tracking and posting of costs (accepting the invoice allocation in invoice approval tool, coding the costs for proper CCs and proper accounts, run the allocation transaction in SAP),
CONTROLLING AREA
• Monitoring and analyzing cost differences between actual data and forecast data,
• Preparation of controlling reports for internal needs of the entity including on a monthly and ad hoc basis (monthly costs reports and KPIs report),
• Participating in the forecast process (estimating non-payroll costs and FTE number budget),
INTERNAL CONTROL AREA
• Supporting the internal control standardization and testing process within the SSC operating team by preparation of internal control status report based on the VBA tool,
PROJECT MANAGEMENT AREA
• Introduce improvements in reporting process, data analysis and cost structure maintenance (process simplifications),
• Providing proactively ideas for the process improvements and implementation of changes in internal control process for SSC organization (process standardization and automation in collaboration with Robotic team),
• Support the SAP JV posting robot tool (blue prism application) as the member of the project team
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing contracts and tenders documentation and updating data relevant in SAP system
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating product and contract masterdata
Answering incoming customer calls and emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Tasks related to the Purchase-to-Pay process, such as create purchase order, creation of suppliers, maintenance of supplier data, catalogue management, handling purchase orders, invoice issue resolution etc
Receive supplier quotations, create a PO, send information to stakeholders
Order confirmation from supplier, check data correctness and consistency
Invoice payment and handling in price and quantity differences
Manage complaints
Contribute in cross-functional teams to improve current processes
Building bridges and ensure alignment between business and purchasing – ensure early engagement, focus on relevant levels
Negotiating lower value contracts in further step of the project
Support of the strategic supplier management (assistance in the search for new suppliers, qualification, monitoring and evaluation)
Participate in cross-functional teams to improve current processes and solve problems related to the Purchase-to pay-process
Consistently meets deadlines and demonstrates quality when processing transactions such as Journal Entries, accounts’ reconciliations, intercompany accounting, monthly reporting to the Group and treasury activities etc
Effectively handles customer inquiries such as Account analysis, aging reports, etc
Actively contributes with daily activities, pre close and month end closing processes
Prepares daily and ad-hoc reporting within agreed SLAs
Contributes to creation and maintenance of process documentation
Actively contributes in processes improvement initiatives
Complies with company’s policies and procedures
Proactively identifies issues or risks and works to resolve them, participating with other team members as needed
Follow standard Collections process and lead assign portfolio of accounts dedicated for Specialist OtC
Consistently meets deadlines and demonstrates quality when processing collection process: regular contact with customers (mostly via call, e-mail as well), negotiating payments, identifying disputes, payment promises, payment applications, account reconciliations, etc
Effectively handles customer inquiries. Works to resolve disputes, providing invoice copies, statements, PODs, PO reconciliations, and/or including escalation to other departments for issues such as returns, service, product, installation issues, tax, etc
Achieves monthly targets for overdue level
Prepares daily and ad-hoc reporting within agreed SLAs
Contributes to creation and maintenance of process documentation. Provide hold warnings and hold notices to Customer, copying sales team on direction of Credit Analysts
Actively contributes in processes improvement initiatives
Complies with company’s policies and procedures
Proactively identifies issues or risks and works to resolve them, participating with other team members as needed
Collects delinquent accounts by locating and notifying customers with past due accounts; securing promises for payments or determining reasons for non-payment. Documents all contact and result of contact and collaborate with Credit Department
Provides summaries of account activity for collection reporting
Reviews customer portals to ensure all invoices in SAP our present in customer portal and are progressing to payment
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing contracts and tenders documentation and updating data relevant in SAP system
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating product and contract masterdata
Answering incoming customer calls and emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Consistently meets deadlines and demonstrates quality when processing transactions such as Journal Entries, accounts’ reconciliations, intercompany accounting, monthly reporting to the Group and treasury activities etc
Effectively handles customer inquiries such as Account analysis, aging reports, etc
Actively contributes with daily activities, pre close and month end closing processes
Prepares daily and ad-hoc reporting within agreed SLAs
Contributes to creation and maintenance of process documentation
Actively contributes in processes improvement initiatives
Complies with company’s policies and procedures
Proactively identifies issues or risks and works to resolve them, participating with other team members as needed
Intern in Accounting Department / Stażysta w Dziale Księgowości
Stanisława Klimeckiego 1, Podgórze, Kraków
Wygasła: 28.05.2023
full-time
umowa o staż / praktyki
full office work
trainee
Obowiązki:
Meets deadlines and demonstrates quality when processing assigned tasks
Participate in daily activities depending on the department (for example: bank postings, Journal Entries, low complexity account reconciliations, intercompany related tasks, simple data reporting, invoice processing for PO or NON-PO invoices, processing of travel expenses, treatment of vendor’s queries etc.)
With support of senior colleagues handles customer inquiries such as Account Reports, basic analysis, etc
Actively contributes with daily activities, pre close and month end closing processes (less complex tasks)
Contributes to creation and maintenance of process documentation
Performing other duties and responsibilities as assigned
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing contracts and tenders documentation and updating data relevant in SAP system
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating product and contract masterdata
Answering incoming customer calls and emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Perform a Month End Closing activities (Deferrals, Accruals and others)
Reconciling balance sheet and income statement accounts to general ledger for assigned area of responsibilities; researching more complex discrepancies and determining appropriate course of action
Regular focus on Balance sheets to minimize open items
Developing spreadsheets for account analysis and journal entries in order to keep records organized and standardized
Administration of VAT returns, Control report, Intrastat and other reporting to local authorities
Processing of statistics – monthly, quarterly and annually
Payroll bookkeeping
Active participation in financial audits, support internal and external audits
Cooperate with internal and external partners as auditors, tax advisors, local authorities, and other departments
Conducting more complex studies and submitting recommendations for improving the organization's accounting operation, engage in process improvement initiatives
Ensure documentations (Guidelines, Manuals) are complete and up-to-date
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing contracts and tenders documentation and updating data relevant in SAP system
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating product and contract masterdata
Answering incoming customer calls and emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Support ACT management in the preparation of monthly report package
Support the preparation of financial performance overview
Prepare ad-hoc analyses and reporting
Identify potential process improvements and develop controlling reports
Participate in projects and ad-hoc activities as needed
Prepare of monthly Plant P&L, sales reports and GP analysis
Participate in financial review meetings, including monthly financial and forecast reviews
Create presentation packages to be utilized by senior management in business review and leadership meetings
Maintain standardized reporting for product area profitability, including margin, unit, and ASP analysis aligning with business needs. Analyze integrated margin using system tools
Serve as a point of contact for inquiries from other ACT finance teams and departments across the organization
Troubleshoot various financial reports as needed to ensure validity and accuracy
Support Month-end closing and reporting
Support costs monitoring, deviation analysis and allocation
Handle monthly reporting business divisions’ integrated performance
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing contracts and tenders documentation and updating data relevant in SAP system
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating product and contract masterdata
Answering incoming customer calls and emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Consistently meets deadlines and demonstrates quality when processing transactions such as Journal Entries, accounts’ reconciliations, intercompany accounting, monthly reporting to the Group and treasury activities etc
Effectively handles customer inquiries such as Account analysis, aging reports, etc
Receive and verify the request for invoice creation
Actively contributes with daily activities, pre close and month end closing processes
Prepares daily and ad-hoc reporting within agreed SLAs
Contributes to creation and maintenance of process documentation
Actively contributes in processes improvement initiatives
Complies with company’s policies and procedures
Proactively identifies issues or risks and works to resolve them, participating with other team members as needed
Tasks related to the Purchase-to-Pay process, such as create purchase order, creation of suppliers, maintenance of supplier data, catalogue management, handling purchase orders, invoice issue resolution etc
Receive supplier quotations, create a PO, send information to stakeholder
Order confirmation from supplier, check data correctness and consistency
Invoice payment and handling in price and quantity differences
Manage complaints
Contribute in cross-functional teams to improve current processes
Building bridges and ensure alignment between business and purchasing – ensure early engagement, focus on relevant levels
Negotiating lower value contracts in further step of the project
Support of the strategic supplier management (assistance in the search for new suppliers, qualification, monitoring and evaluation)
Participate in cross-functional teams to improve current processes and solve problems related to the Purchase-to pay-process
Meets deadlines and learn how to perform collection process with agreed quality: regular contact with customers he/she is responsible for, identifying disputes, payment promises, payment applications etc
Consistently meets deadlines when it comes to assigned due diligence tasks
Demonstrates high quality when performing due diligence analysis such as gathering and analyzing internal and external documentation such as business contracts, corporate registry details, annual reports, etc., analyzing potential hits, preparing due diligence reports
Effectively handles internal and external queries pertaining to due diligence on third parties
Actively participates in the development of third party due diligence process through, e.g. testing new screening and due diligence tools, drafting and updating instructions and process maps, developing process controls, enhancing KPIs
Prepares daily and ad-hoc reporting from due diligence activities
Ensures process-related documentation in prepared and maintained in accordance with the standards set forth in the relevant policies and procedures
Participates in process’ improvement initiatives
Complies with company’s policies and procedures
Proactively identifies areas of risk and process gaps and works with other team members on solutions
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing contracts and tenders documentation and updating data relevant in SAP system
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating product and contract masterdata
Answering incoming customer calls and emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Junior Specialist Business Partner Risk Management
Stanisława Klimeckiego 1, Podgórze, Kraków
Wygasła: 05.03.2023
full-time
umowa o pracę
full office work
hybrid work
junior specialist (Junior)
Obowiązki:
Meets deadlines when it comes to assigned due diligence tasks and demonstrates quality when executing asigned tasks with basic level of complexity
Demonstrates good quality when performing due diligence analysis such as gathering and analyzing internal and external documentation (corporate registry details, annual reports, stock exchange information etc.), analyzing potential alerts preparing due diligence reports
Demonstrates good communication skills and professionalism when cooperating with internal and external stakeholders
Contributes to creation and maintenance of process documentation
Complies with company’s policies and procedures
Demonstrates critical thinking when it comes to the current process, works with other team members to address the gaps/risks
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing contracts and tenders documentation and updating data relevant in SAP system
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating product and contract masterdata
Answering incoming customer calls and emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating customer masterdata
Answering incoming customer emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Consistently meets deadlines and demonstrates quality when processing transactions such as invoice entries, payment transactions, AP accounts reconciliation, supplier statement review, expense report audit
Register invoices in FCI application
Process PO and NON-PO invoices in SAP
Authorize payments (electronic and manual) in SAP/TRAX and in the banks
Review payment proposals
Audit travel expenses in Concur and reconcile them in SAP
Manage Vendor Master Data (eg. create and update vendors), calling to suppliers
Actively contributes with daily activities, pre close processes
Prepare PTP accruals and month end related activities
Calculate KPIs, prepare internal controls eg. open items, GR IR
Resolving problematic issues with purchasing during telephone conversations
Monitoring urgent requests from Business
Analyze PTP process in Celonis
Prepares daily and ad-hoc reporting within agreed SLAs
Coordinate improvement and standardization projects
Effectively handles customer inquiries such as account reconciliation and intermediate complexity invoicing
Proactively identifies issues or risks and works to resolve them
Contributes to creation and maintenance of process documentation
Actively contributes in processes improvement initiatives
Meets deadlines and learn how to perform collection process with agreed quality: regular contact with customers he/she is responsible for, identifying disputes, payment promises, payment applications etc
Consistently meets deadlines and demonstrates quality when processing transactions such as medium complexity Journal Entries, account reconciliations, fixed assets, intercompany accounting, entry data to Cognos reporting system etc
Effectively handles customer inquiries such as Account analysis, aging reports, etc
Actively contributes with daily activities, pre close and month end closing processes
Prepares daily and ad-hoc reporting within agreed SLAs
Contributes to creation and maintenance of process documentation
Actively contributes in processes improvement initiatives
Complies with company’s policies and procedures
Proactively identifies issues or risks and works to resolve them, participating with other team members as needed
Customer Service Specialist is responsible for assisting customers, preparing quotes, processing orders, responding and directing customer inquiries while collaborating with our sales, service, regulatory, finance and supply chain departments to provide best in class customer service, while ensuring full compliance with laws and regulations
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating customer masterdata
Answering incoming customer emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Consistently meets deadlines and demonstrates quality when processing transactions such as Journal Entries, accounts’ reconciliations, intercompany accounting, monthly reporting to the Group and treasury activities etc
Effectively handles customer inquiries such as Account analysis, aging reports, etc
Receive and verify the request for invoice creation
Actively contributes with daily activities, pre close and month end closing processes
Prepares daily and ad-hoc reporting within agreed SLAs
Contributes to creation and maintenance of process documentation
Actively contributes in processes improvement initiatives
Complies with company’s policies and procedures
Proactively identifies issues or risks and works to resolve them, participating with other team members as needed
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing contracts and tenders documentation and updating data relevant in SAP system
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating product and contract masterdata
Answering incoming customer calls and emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing contracts and tenders documentation and updating data relevant in SAP system
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating product and contract masterdata
Answering incoming customer calls and emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Consistently meets deadlines and demonstrates quality when processing transactions such as Journal Entries, accounts’ reconciliations, intercompany accounting, monthly reporting to the Group and treasury activities etc
Effectively handles customer inquiries such as Account analysis, aging reports, etc
Receive and verify the request for invoice creation
Actively contributes with daily activities, pre close and month end closing processes
Prepares daily and ad-hoc reporting within agreed SLAs
Contributes to creation and maintenance of process documentation
Actively contributes in processes improvement initiatives
Complies with company’s policies and procedures
Proactively identifies issues or risks and works to resolve them, participating with other team members as needed
Customer Service Specialist is responsible for assisting customers, preparing quotes, processing orders, responding and directing customer inquiries while collaborating with our sales, service, regulatory, finance and supply chain departments to provide best in class customer service, while ensuring full compliance with laws and regulations
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating customer masterdata
Answering incoming customer emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing contracts and tenders documentation and updating data relevant in SAP system
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating product and contract masterdata
Answering incoming customer calls and emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Tasks related to the Purchase-to-Pay process, such as create purchase order, creation of suppliers, maintenance of supplier data, catalogue management, handling purchase orders, invoice issue resolution etc
Receive supplier quotations, create a PO, send information to stakeholder
Order confirmation from supplier, check data correctness and consistency
Invoice payment and handling in price and quantity differences
Manage complaints
Contribute in cross-functional teams to improve current processes
Building bridges and ensure alignment between business and purchasing – ensure early engagement, focus on relevant levels
Negotiating lower value contracts in further step of the project
Support of the strategic supplier management (assistance in the search for new suppliers, qualification, monitoring and evaluation)
Participate in cross-functional teams to improve current processes and solve problems related to the Purchase-to pay-proces
Tasks related to the Purchase-to-Pay process, such as create purchase order, creation of suppliers, maintenance of supplier data, catalogue management, handling purchase orders, invoice issue resolution etc
Receive supplier quotations, create a PO, send information to stakeholder
Order confirmation from supplier, check data correctness and consistency
Invoice payment and handling in price and quantity differences
Manage complaints
Participate in cross-functional teams to improve current processes
Building bridges and ensure alignment between business and purchasing – ensure early engagement, focus on relevant levels
Negotiating lower value contracts in further step of the project
Support of the strategic supplier management (assistance in the search for new suppliers, qualification, monitoring and evaluation)
Participate in cross-functional teams to improve current processes and solve problems related to the Purchase-to pay-process
Participation in a standardization process and implementation of a new Purchasing tool
Consistently meets deadlines and demonstrates quality when processing transactions such as Journal Entries, accounts’ reconciliations, intercompany accounting, monthly reporting to the Group and treasury activities etc
Effectively handles customer inquiries such as Account analysis, aging reports, etc
Receive and verify the request for invoice creation
Actively contributes with daily activities, pre close and month end closing processes
Prepares daily and ad-hoc reporting within agreed SLAs
Contributes to creation and maintenance of process documentation
Actively contributes in processes improvement initiatives
Complies with company’s policies and procedures
Proactively identifies issues or risks and works to resolve them, participating with other team members as needed
Senior Specialist Business Partner Risk Management
Stanisława Klimeckiego 1, Podgórze, Kraków
Wygasła: 16.10.2022
full-time
umowa o pracę
senior specialist (Senior)
Obowiązki:
Consistently meets deadlines when it comes to assigned due diligence tasks
Demonstrates high quality when performing due diligence analysis such as: gathering and analyzing internal and external documentation such as business contracts, corporate registry details, annual reports, etc., analyzing potential hits, preparing due diligence reports
Effectively handles internal and external queries pertaining to due diligence on third parties
Actively participates in the development of third party due diligence process through, e.g. testing new screening and due diligence tools, drafting and updating instructions and process maps, developing process controls, enhancing KPIs
Prepares daily and ad-hoc reporting from due diligence activities
Ensures process-related documentation is prepared and maintained in accordance with the standards set forth in the relevant policies and procedures
Communicates effectively at various organizational levels
Participates in process’ improvement initiatives
Complies with company’s policies and procedures
Proactively identifies areas of risk and process gaps and works with other team members on addressing those
We are looking for candidates willing to support the process of knowledge transition as well as implementation of training content management, development and training delivery in a new model
The main objective of this position will be the administration and coordination of training (mainly sales and product focused) for Getinge employees, distributors and customers around the world. You will interact with Regional Managers and their direct teams, trainers and other onsite personnel to ensure an efficient training delivery process, and its compliant documentation
If you are interested in helping to build a new department within an existing SSC we invite you to read on!
Main responsibilities can be divided into three areas:
• Coordination and administration of content development & management
o Learning Management System (LMS) administration, including uploading of master files and creation of courses and certification curricula
o Coordination of the content approval process
o Administration and set-up of learning path in the LMS
o Document management and uploading of updated master files
o Coordination of local adaptations of the training material (e.g. translations)
• Coordination and administration of training delivery
o Class administration in Learning Management System (LMS)
o Administrate access requests from external users in MyProfile
o Coordination of trainers, participants, facilities, equipment and other resources
o Coordination of site administration (classroom delivery), i.e. securing practical arrangements in collaboration with local support (material preparation, participant logistics, catering, etc.)
o Monitor training related pre- and post-work
o Collection, consolidation and sharing of participant and facilitator feedback
o Continuously follow up on certification and recertification activities for customer facing staff to ensure compliance
o Support audits by retrieving training data upon request
• Support development & users in Learning Management System (LMS)
o First line LMS support for learners, trainers, managers and various Academy roles
o Act as LMS trainer for the various roles when required
o Manage requests from External Partners for LMS access
o Take part in development & testing of new functionality in LMS
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing contracts and tenders documentation and updating data relevant in SAP system
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating product and contract masterdata
Answering incoming customer calls and emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Analyze worldwide, business area financial results for the consolidated ACT business, actuals vs. prior year, and forecast with a forward-looking approach
Participate in ACT financial review meetings, including monthly financial and forecast reviews
Create presentation packages to be utilized by senior management in business review and leadership meetings
Maintain ACT sales databases in Microsoft Access and publish reports daily/weekly/monthly as business needs dictate
Maintain standardized reporting for ACT product area profitability, including margin, unit, and ASP analysis aligning with business needs. Analyze integrated margin using system tools
Work with senior ACT & product area finance management on the rolling 12-month forecast process
Support ACT strategic and long-range planning initiatives by acting as a business partner with other departmental functions (including product area finance, sales, marketing, quality/compliance, etc.)
Serve as a point of contact for inquiries from other ACT finance teams and departments across the organization
Monitor foreign currency fluctuation, and ensure all reporting implements the most currently appropriate results
Troubleshoot various financial reports as needed to ensure validity and accuracy
Assist with preparation of return on investment models for ACT’s R&D projects, M&A inquiries, due diligence, ensuring the appropriate processes and guidelines are followed
Assist with forecasting and accounting for restructuring projects, purchase accounting, business acquisitions, integrations and divestiture support
Generating offers basing on technical product and service specifications
Accepting, verifying, processing, confirming and updating customer orders
Acting as contact for customers on incoming inquiries e.g. price requests, lead times, product availability, ship dates, tracing orders and invoicing issues
Creating 3rd party purchase requisitions for specific customer/technician orders
Preparing contracts and tenders documentation and updating data relevant in SAP system
Preparing Service Confirmations and seeking Customer’s approval
Overlooking the Invoicing process
Updating product and contract masterdata
Answering incoming customer calls and emails in a professional and prompt manner
Cooperating with internal departments and the business
Providing backup coverage & assistance within the department
Generating ad hoc reporting i.e. sales, back log reports, consignment, etc
Performing other related duties as required or assigned
Following internal controls requirements and complies with company’s policies and procedures
Participating in processes improvement initiatives
Meets deadlines and learn how to perform collection process with agreed quality: regular contact with customers he/she is responsible for, identifying disputes, payment promises, payment applications etc