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Brak treści. Ta firma nie uzupełniła zakładki “O firmie”.
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Senior HR & Payroll Specialist with German
Chorzowska 146, Katowice
Wygasła: 05.05.2024
full-time
umowa o pracę
home office work
senior specialist (Senior)
Obowiązki:
Supporting payroll and the payroll team from end to end according to the defined standards and client requirements including all associated payroll tasks and transaction
Utiziling the hrX suite of tools as it relates to payroll processing and all associated activities
Undertaking, supporting and managing a Root Cause Analysis (RCA) when an issue occurs resulting in a client escalation ensuring that mitigating actions are implemented
Pro-actively identifying upsell opportunities and supporting the Change Request process when deviations from the contractually defined standard scope of service are identified. This may include, but is not limited to, estimating and implementing changes
Understand standard and client specific payroll reports including statutory year end reporting needs as required by the customer contract and scope of service
Maintaining current knowledge of legislation requirements; system updates, changes and overall payroll procedures while managing the payroll legislation road map
Answering payroll related questions and requests from the team and from clients; supporting the Operations Manager with client engagement activities
Updating, maintaining and enforcing the usage of the Defined Work Instructions (DWIs) and other process documentation
Ability to recognize and deal appropriately with sensitive and confidential information
Ability to resolve and support technical and functional issues escalated from other team members and clients
Ensuring compliant use of all systems
Supporting and maintaining the client solution workbook and provision functional support as needed
Participating and championing innovation activities to drive continuous improvement
Supporting and guiding project implementations and go-lives
Participating in projects and activities as needed and assigned
Supporting payroll and the payroll team from end to end according to the defined standards and client requirements including all associated payroll tasks and transaction
Utiziling the hrX suite of tools as it relates to payroll processing and all associated activities
Undertaking, supporting and managing a Root Cause Analysis (RCA) when an issue occurs resulting in a client escalation ensuring that mitigating actions are implemented
Pro-actively identifying upsell opportunities and supporting the Change Request process when deviations from the contractually defined standard scope of service are identified. This may include, but is not limited to, estimating and implementing changes
Understand standard and client specific payroll reports including statutory year end reporting needs as required by the customer contract and scope of service
Maintaining current knowledge of legislation requirements; system updates, changes and overall payroll procedures while managing the payroll legislation road map
Answering payroll related questions and requests from the team and from clients; supporting the Operations Manager with client engagement activities
Updating, maintaining and enforcing the usage of the Defined Work Instructions (DWIs) and other process documentation
Ability to recognize and deal appropriately with sensitive and confidential information
Ability to resolve and support technical and functional issues escalated from other team members and clients
Ensuring compliant use of all systems
Supporting and maintaining the client solution workbook and provision functional support as needed
Participating and championing innovation activities to drive continuous improvement
Supporting and guiding project implementations and go-lives
Participating in projects and activities as needed and assigned
Administracja i wsparcie procesów płacowych (outsourcing) dla Klientów, zgodnie ze standardami firmy
Udzielanie odpowiedzi na pytania Klienta z zakresu HR i prawa pracy obsługiwanego kraju na poziomie specjalistycznym (w tym bezpośredni kontakt mailowy bądź telefoniczny z pracownikami Klienta)
Merytoryczne wsparcie zespołu obsługi bezpośredniej w zakresie zagadnień wymagających poziomu wiedzy kadrowo-płacowej
Administracja bazy danych (SAP HR lub inny), rejestracja danych płacowych i innych zdefiniowanych przez zakres usług dla Klienta i modelu obsługi, również wsparcie przy opracowaniu danych kadrowych i czasowych
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Rozwiązywanie problemów związanych z podatkami i ubezpieczeniami społecznymi i/lub zdrowotnymi
Naliczanie i kontrola płac
Inne zadania definiowane przepisami prawa pracy, zakresem świadczonych usług dla Klienta oraz wewnętrznymi procesami i procedurami firmy
Customer Care Delivery Specialist in HR Services with German and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 17.03.2024
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
Młodszy Specjalista ds. Kadr i Płac z językiem niemieckim
Chorzowska 146, Katowice
Wygasła: 02.03.2024
pełny etat
umowa o pracę
praca zdalna
młodszy specjalista (Junior)
Obowiązki:
Administracja i wsparcie procesów płacowych
Udzielanie odpowiedzi na pytania z zakresu HR i prawa pracy jednego z krajów niemieckojęzycznych (w tym bezpośredni kontakt mailowy, bądź telefoniczny z pracownikami Klienta)
Administracja bazy danych (SAP HR lub inny)
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Benefits Administration Senior Delivery Specialist with French
Chorzowska 146, Katowice
Wygasła: 25.02.2024
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Be responsible for the benefits administration for client’s employees located in EMEA region
Resolves cases and enter benefits data in the system for our client’s employees
Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue
Defines the processes to support the service delivery of the International Benefits solution aligned to the global strategy, from a process and client value creation perspective
Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective
Configures system for a project based on client requirements
Contributes to projects utilizing standard project management disciplines
Takes an active part in Process Transition from Client to Alight office
Works daily with other Alight Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees
Develops reports utilizing various data extraction tools to meet client plan rules and/or resolve issues
Develops benefits system for new client project requests based upon complete plan rules
Problem solves issues by analyzing benefits system to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue
Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
Provides creative solutions to continuously improve and optimize client delivery
Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing
Benefits Administration Senior Delivery Specialist with French
Powstańców Wielkopolskich 13G, Podgórze, Kraków
Wygasła: 25.02.2024
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Be responsible for the benefits administration for client’s employees located in EMEA region
Resolves cases and enter benefits data in the system for our client’s employees
Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue
Defines the processes to support the service delivery of the International Benefits solution aligned to the global strategy, from a process and client value creation perspective
Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective
Configures system for a project based on client requirements
Contributes to projects utilizing standard project management disciplines
Takes an active part in Process Transition from Client to Alight office
Works daily with other Alight Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees
Develops reports utilizing various data extraction tools to meet client plan rules and/or resolve issues
Develops benefits system for new client project requests based upon complete plan rules
Problem solves issues by analyzing benefits system to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue
Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
Provides creative solutions to continuously improve and optimize client delivery
Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
Administracja i wsparcie procesów płacowych (outsourcing) dla Klientów, zgodnie ze standardami firmy
Udzielanie odpowiedzi na pytania Klienta z zakresu HR i prawa pracy obsługiwanego kraju na poziomie specjalistycznym (w tym bezpośredni kontakt mailowy bądź telefoniczny z pracownikami Klienta)
Merytoryczne wsparcie zespołu obsługi bezpośredniej w zakresie zagadnień wymagających poziomu wiedzy kadrowo-płacowej
Administracja bazy danych (SAP HR lub inny), rejestracja danych płacowych i innych zdefiniowanych przez zakres usług dla Klienta i modelu obsługi, również wsparcie przy opracowaniu danych kadrowych i czasowych
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Rozwiązywanie problemów związanych z podatkami i ubezpieczeniami społecznymi i/lub zdrowotnymi
Naliczanie i kontrola płac
Inne zadania definiowane przepisami prawa pracy, zakresem świadczonych usług dla Klienta oraz wewnętrznymi procesami i procedurami firmy
Customer Care Delivery Specialist in HR Services with Italian and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 16.02.2024
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
Global People Operations Junior Specialist fixed-term contract,
REMOTE WORK from anywhere in Poland
Alight Solutions is currently recruiting GPO Junior Specialist located in Krakow Poland (or remote), for an internal project. We are looking for people with passion for HR who are eager to learn and build their HR and Administration experience
About the Role:
GPO Administrator job duties include but is not limited to:
Working closely with vendors and internal partners in US, Canada, Asia-Pacific, Poland, and other European countries to manage HR Administration activities for those locations,
Area of support including e.g. setting up employees in Workday (hiring for Annual Enrolment); working on mass data loads, troubleshooting, solving HR system issues and filing employment documents in electronic personnel file, etc.,
Managing transactions with data accuracy, ensuring appropriate and timely completion of all required system steps
Diversity Policy Statement
Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units
Młodszy Specjalista ds. Kadr i Płac z językiem niemieckim
Chorzowska 146, Katowice
Wygasła: 21.01.2024
pełny etat
umowa o pracę
praca zdalna
młodszy specjalista (Junior)
Obowiązki:
Administracja i wsparcie procesów płacowych
Udzielanie odpowiedzi na pytania z zakresu HR i prawa pracy jednego z krajów niemieckojęzycznych (w tym bezpośredni kontakt mailowy, bądź telefoniczny z pracownikami Klienta)
Administracja bazy danych (SAP HR lub inny)
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Administracja i wsparcie procesów płacowych (outsourcing) dla Klientów, zgodnie ze standardami firmy
Udzielanie odpowiedzi na pytania Klienta z zakresu HR i prawa pracy obsługiwanego kraju na poziomie specjalistycznym (w tym bezpośredni kontakt mailowy bądź telefoniczny z pracownikami Klienta)
Merytoryczne wsparcie zespołu obsługi bezpośredniej w zakresie zagadnień wymagających poziomu wiedzy kadrowo-płacowej
Administracja bazy danych (SAP HR lub inny), rejestracja danych płacowych i innych zdefiniowanych przez zakres usług dla Klienta i modelu obsługi, również wsparcie przy opracowaniu danych kadrowych i czasowych
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Rozwiązywanie problemów związanych z podatkami i ubezpieczeniami społecznymi i/lub zdrowotnymi
Naliczanie i kontrola płac
Inne zadania definiowane przepisami prawa pracy, zakresem świadczonych usług dla Klienta oraz wewnętrznymi procesami i procedurami firmy
Monitor and manage ticket queues using the appropriate tools to ensure tickets are handled per the defined timelines and do not exceed expected thresholds,
Respond to client employee and business partner queries and requests effectively based on defined standards and contract requirements,
Achieve First Contact/First Touch Resolution targets while delivering a positive employee experience through the various customer service channels,
Perform data entry, including data validation, completely and accurately as defined by the standards and client contract,
Recognize and deal appropriately with sensitive and confidential information,
interacting with a broad range of teams in order to provide a high level technical support
supporting the life cycle management of the product including interaction with various teams like testing, on boarding, application support, system landscape group, etc
proactively follows up on end-to-end resolution of all cases related to supported clients
Responsible for delivering allocated work in all stages of the Workday deployment project lifecycle , from planning and design phases through to configuration, testing, go-live and post production support;
Following Workday Implementation methodologies, consistently on all projects;
Communicating complex ideas in a clear and simple manner;
Demonstrating the ability to prioritize conflicting demands with little supervision;
Identifying, understanding and managing relationships with stakeholders;
Embrace collaborative partnerships with clients and internal teams;
Develop working relationships with other members of the project team, management and clients
Benefits Administration Delivery Analyst with Italian
Powstańców Wielkopolskich 13G, Podgórze, Kraków
Wygasła: 15.12.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
Be responsible for the benefits administration for client’s employees located in EMEA region
Resolves cases and enter benefits data in the system for our client’s employees
Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue
Defines the processes to support the service delivery of the International Benefits solution aligned to the global strategy, from a process and client value creation perspective
Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective
Configures system for a project based on client requirements
Contributes to projects utilizing standard project management disciplines
Takes an active part in Process Transition from Client to Alight office
Works daily with other Alight Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees
Develops reports utilizing various data extraction tools to meet client plan rules and/or resolve issues
Develops benefits system for new client project requests based upon complete plan rules
Problem solves issues by analyzing benefits system to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue
Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
Provides creative solutions to continuously improve and optimize client delivery
Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing
Opportunity to oversee and coach others with regards to a specific project and/or process
Leads projects utilizing standard project management disciplines
Administracja i wsparcie procesów płacowych (outsourcing) dla Klientów, zgodnie ze standardami firmy
Udzielanie odpowiedzi na pytania Klienta z zakresu HR i prawa pracy obsługiwanego kraju na poziomie specjalistycznym (w tym bezpośredni kontakt mailowy bądź telefoniczny z pracownikami Klienta)
Merytoryczne wsparcie zespołu obsługi bezpośredniej w zakresie zagadnień wymagających poziomu wiedzy kadrowo-płacowej
Administracja bazy danych (SAP HR lub inny), rejestracja danych płacowych i innych zdefiniowanych przez zakres usług dla Klienta i modelu obsługi, również wsparcie przy opracowaniu danych kadrowych i czasowych
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Rozwiązywanie problemów związanych z podatkami i ubezpieczeniami społecznymi i/lub zdrowotnymi
Naliczanie i kontrola płac
Inne zadania definiowane przepisami prawa pracy, zakresem świadczonych usług dla Klienta oraz wewnętrznymi procesami i procedurami firmy
Customer Care Delivery Specialist in HR Services with French and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 12.11.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
Młodszy Specjalista ds. Kadr i Płac z językiem niemieckim
Chorzowska 146, Katowice
Wygasła: 07.11.2023
pełny etat
umowa o pracę
praca zdalna
młodszy specjalista (Junior)
Obowiązki:
Administracja i wsparcie procesów płacowych
Udzielanie odpowiedzi na pytania z zakresu HR i prawa pracy jednego z krajów niemieckojęzycznych (w tym bezpośredni kontakt mailowy, bądź telefoniczny z pracownikami Klienta)
Administracja bazy danych (SAP HR lub inny)
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Customer Care Delivery Specialist in HR Services with English
Powstańców Wielkopolskich 13G, Podgórze, Kraków
Wygasła: 12.10.2023
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
Młodszy Specjalista ds. Kadr i Płac z językiem niemieckim
Chorzowska 146, Katowice
Wygasła: 08.10.2023
pełny etat
umowa o pracę
praca zdalna
praca hybrydowa
młodszy specjalista (Junior)
Obowiązki:
Administracja i wsparcie procesów płacowych
Udzielanie odpowiedzi na pytania z zakresu HR i prawa pracy jednego z krajów niemieckojęzycznych (w tym bezpośredni kontakt mailowy, bądź telefoniczny z pracownikami Klienta)
Administracja bazy danych (SAP HR lub inny)
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Administracja i wsparcie procesów płacowych (outsourcing) dla Klientów, zgodnie ze standardami firmy
Udzielanie odpowiedzi na pytania Klienta z zakresu HR i prawa pracy obsługiwanego kraju na poziomie specjalistycznym (w tym bezpośredni kontakt mailowy bądź telefoniczny z pracownikami Klienta)
Merytoryczne wsparcie zespołu obsługi bezpośredniej w zakresie zagadnień wymagających poziomu wiedzy kadrowo-płacowej
Administracja bazy danych (SAP HR lub inny), rejestracja danych płacowych i innych zdefiniowanych przez zakres usług dla Klienta i modelu obsługi, również wsparcie przy opracowaniu danych kadrowych i czasowych
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Rozwiązywanie problemów związanych z podatkami i ubezpieczeniami społecznymi i/lub zdrowotnymi
Naliczanie i kontrola płac
Inne zadania definiowane przepisami prawa pracy, zakresem świadczonych usług dla Klienta oraz wewnętrznymi procesami i procedurami firmy
Customer Care Delivery Specialist in HR Services with German and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 29.09.2023
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
Customer Care Delivery Specialist in HR Services with Italian and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 10.09.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
Młodszy Specjalista ds. Kadr i Płac z językiem niemieckim
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 01.09.2023
pełny etat
umowa o pracę
praca zdalna
praca hybrydowa
młodszy specjalista (Junior)
Obowiązki:
Administracja i wsparcie procesów płacowych
Udzielanie odpowiedzi na pytania z zakresu HR i prawa pracy jednego z krajów niemieckojęzycznych (w tym bezpośredni kontakt mailowy, bądź telefoniczny z pracownikami Klienta)
Administracja bazy danych (SAP HR lub inny)
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Customer Care Delivery Specialist in HR Services with German and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 30.08.2023
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
Customer Care Delivery Specialist in HR Services with German and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 22.06.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Młodszy Specjalista ds. Kadr i Płac z językiem niemieckim
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 16.06.2023
pełny etat
umowa o pracę
praca stacjonarna
praca zdalna
praca hybrydowa
młodszy specjalista (Junior)
Obowiązki:
Administracja i wsparcie procesów płacowych
Udzielanie odpowiedzi na pytania z zakresu HR i prawa pracy jednego z krajów niemieckojęzycznych (w tym bezpośredni kontakt mailowy, bądź telefoniczny z pracownikami Klienta)
Administracja bazy danych (SAP HR lub inny)
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Administracja i wsparcie procesów płacowych (outsourcing) dla Klientów, zgodnie ze standardami firmy
Udzielanie odpowiedzi na pytania Klienta z zakresu HR i prawa pracy obsługiwanego kraju na poziomie specjalistycznym (w tym bezpośredni kontakt mailowy bądź telefoniczny z pracownikami Klienta)
Merytoryczne wsparcie zespołu obsługi bezpośredniej w zakresie zagadnień wymagających poziomu wiedzy kadrowo-płacowej
Administracja bazy danych (SAP HR lub inny), rejestracja danych płacowych i innych zdefiniowanych przez zakres usług dla Klienta i modelu obsługi, również wsparcie przy opracowaniu danych kadrowych i czasowych
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Rozwiązywanie problemów związanych z podatkami i ubezpieczeniami społecznymi i/lub zdrowotnymi
Naliczanie i kontrola płac
Inne zadania definiowane przepisami prawa pracy, zakresem świadczonych usług dla Klienta oraz wewnętrznymi procesami i procedurami firmy
Customer Care Delivery Specialist in HR Services with Dutch and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 16.06.2023
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Customer Care Delivery Specialist in HR Services with Spanish and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 13.05.2023
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
interacting with a broad range of teams in order to provide a high level technical support
supporting the life cycle management of the product including interaction with various teams like testing, on boarding, application support, system landscape group, etc
proactively follows up on end-to-end resolution of all cases related to supported clients
Customer Care Delivery Specialist in HR Services with German and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 29.03.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Customer Care Delivery Specialist in HR Services with German and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 18.02.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Providing HR operational and administrative support for Alight employees as an administrator of core HR processes;
Working closely with stakeholders, employees, managers, vendors, in-country HR and recruiting teams in North America, Asia-Pacific, Poland and other European countries to process data related to the employee lifecycle after hiring process;
Area of support including e.g. referrals, medical checks, health and safety, job changes, leave of absence, payroll related cases, terminations;
Handling assignment of case types;
Managing transactions and data accuracy, ensuring appropriate and timely completion of all required system steps and document preparation;
Taking part in HR international projects;
Working on continuous improvement of HR processes and procedures
Consult with Hiring Managers to understand specific performance results desired for each role, developing performance profiles to rely upon during the hiring process (sourcing and recruiting, interviews, feedback sessions and final selection) to lead the team toward making effective and practical hiring decisions
Partner with the team to deliver a slate of quality direct sourced, diverse candidates
Develop and execute sourcing strategies to create passive talent pipelines using all available resources including our CRM, LinkedIn, Google, CRM, etc
Conduct resume review and initial recruiter screen, manage candidate communication/follow up, lead feedback sessions, and conduct offers and negotiations, all with a strong sense of urgency
Continually build talent pools to solve future business needs with a focus on specific patterns of performance to identify candidates who will deliver high quality performance and results
Leverage internal and external data and analytics to consult and communicate effectively to provide frequent touch points with hiring managers and leaders on progress and results
Ensure a positive candidate experience throughout the candidate lifecycle in a fast moving, deadline driven environment
Customer Care Delivery Specialist in HR Services with Dutch and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 17.12.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Customer Care Delivery Specialist in HR Services with French and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 16.12.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
Młodszy Specjalista ds. Kadr i Płac z językiem niemieckim
Chorzowska 146, Katowice
Wygasła: 26.11.2022
pełny etat
umowa o pracę
praca stacjonarna
praca zdalna
praca hybrydowa
młodszy specjalista (Junior)
Obowiązki:
Administracja i wsparcie procesów płacowych
Udzielanie odpowiedzi na pytania z zakresu HR i prawa pracy jednego z krajów niemieckojęzycznych (w tym bezpośredni kontakt mailowy, bądź telefoniczny z pracownikami Klienta)
Administracja bazy danych (SAP HR lub inny)
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Customer Care Delivery Specialist in HR Services with English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 20.11.2022
full-time
umowa o pracę
full office work
home office work
hybrid work
junior specialist (Junior)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Customer Care Delivery Specialist in HR Services with Italian and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 11.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
Customer Care Delivery Specialist in HR Services with German and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 28.10.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities
Support Statutory and Year End Reporting to the agreed calendar(s)
Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks
Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities
Ensure Tickets and Calls are responded within SLA timescales and to a high standard
Support System Maintenance Testing
Liaise and transact with Third Parties
Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence
Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice
Młodszy Specjalista ds. Kadr i Płac z językiem niemieckim
Chorzowska 146, Katowice
Wygasła: 06.10.2022
pełny etat
umowa o pracę
praca stacjonarna, praca zdalna, praca hybrydowa
młodszy specjalista (Junior)
Obowiązki:
Administracja i wsparcie procesów płacowych
Udzielanie odpowiedzi na pytania z zakresu HR i prawa pracy jednego z krajów niemieckojęzycznych (w tym bezpośredni kontakt mailowy, bądź telefoniczny z pracownikami Klienta)
Administracja bazy danych (SAP HR lub inny)
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Customer Care Delivery Specialist in HR Services with French and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 02.10.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
Customer Care Delivery Specialist in HR Services with English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 24.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
junior specialist (Junior)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Customer Care Delivery Specialist in HR Services with German and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 23.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Customer Care Delivery Specialist in HR Services with Dutch and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 15.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Support HR processes connected to employee life cycle in the organization (hire, change jobs, termination and other processes) and managing employee data in the systems
Work with new technologies (e.g. robot producing employee documents)
Respond to queries from HR representatives across the globe
Cooperate with colleagues in other teams and countries to find solutions to HR-related issues
Applying the changes to the processes in daily work
Customer Care Delivery Specialist in HR Services with English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 18.08.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
junior specialist (Junior)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Customer Care Delivery Specialist in HR Services with German and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 14.08.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Młodszy Specjalista ds. Kadr i Płac z językiem niemieckim
Chorzowska 146, Katowice
Wygasła: 12.08.2022
pełny etat
umowa o pracę
praca stacjonarna, praca zdalna, praca hybrydowa
młodszy specjalista (Junior)
Obowiązki:
Administracja i wsparcie procesów płacowych
Udzielanie odpowiedzi na pytania z zakresu HR i prawa pracy jednego z krajów niemieckojęzycznych (w tym bezpośredni kontakt mailowy, bądź telefoniczny z pracownikami Klienta)
Administracja bazy danych (SAP HR lub inny)
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Customer Care Delivery Specialist in HR Services with Spanish and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 04.08.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
Customer Care Delivery Specialist in HR Services with Russian and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 22.07.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
• Organize and monitor current operations so that the team meets our Service Level Agreements (SLAs) and follows the agreed process
• Manage the team's workload by ensuring that there is an effective process for allocating tasks or cases
• Make sure there is a process in place to manage fluctuations in volumes, and ensure that the team's capacity to deliver is maintained throughout the year
Change Management
• Analyse data on the output of the team's work and identify issues or trends connected to errors, time-consuming tasks, under or over capacity
• Engage the team in identifying processes, tools and documentation that can be improved, and encourage team members to suggest and implement ways to enhance service delivery
• Develop a culture of continuous improvement within the team
People Management:
• Initiate and participate in recruitment processes to fill any team vacancies
• Make rounded hiring decisions by checking that candidates have the right level of motivation, competence, technical know-how and communication skills to be valuable members of the team
• Keep track of colleague performance and intervene appropriately if and when performance does not meet expectations
• Hold monthly 1:1s with your colleagues to review performance, discuss issues, share feedback, discuss progress towards goals, plan upcoming actions and appreciate colleague's efforts
Customer Care Delivery Specialist in HR Services with French and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 18.06.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Customer Care Delivery Specialist in HR Services with Dutch and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 18.06.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Customer Care Delivery Specialist in HR Services with German and English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 18.06.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Customer Care Delivery Specialist in HR Services with English
Powstańców Wielkopolskich 13, Podgórze, Kraków
Wygasła: 16.06.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
junior specialist (Junior)
Obowiązki:
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others
Młodszy Specjalista ds. Kadr i Płac z językiem niemieckim
Chorzowska 146, Katowice
Wygasła: 28.05.2022
pełny etat
umowa o pracę
praca stacjonarna, praca zdalna, praca hybrydowa
młodszy specjalista (Junior)
Obowiązki:
Administracja i wsparcie procesów płacowych
Udzielanie odpowiedzi na pytania z zakresu HR i prawa pracy jednego z krajów niemieckojęzycznych (w tym bezpośredni kontakt mailowy, bądź telefoniczny z pracownikami Klienta)
Administracja bazy danych (SAP HR lub inny)
Zarządzanie czasem pracy, w szczególności administracja i monitorowanie kompleksowych procesów i ich wpływu na wynagrodzenie
Working closely with vendors and internal partners in US, Canada, Asia-Pacific, Poland, and other European countries to manage HR Administration activities for those locations,
Area of support including e.g. setting up employees in Workday (hiring for Annual Enrolment); working on mass data loads, troubleshooting, solving HR system issues and filing employment documents in electronic personnel file, etc.,
Managing transactions with data accuracy, ensuring appropriate and timely completion of all required system steps
Providing support for the clients’ employees who contact us with questions about HR procedures or their employment benefits through various channels (phone, webchat or other). Queries may cover the following topics: salary and pay-slip questions, onboarding, holiday/leave of absence allocation and conditions, overtime and many others,
Providing HR operational and administrative support for Alight employees as an administrator of core HR processes;
Working closely with stakeholders, employees, managers, vendors, in-country HR and recruiting teams in North America, Asia-Pacific, Poland and other European countries to process data related to the employee lifecycle after hiring process;
Area of support including e.g. referrals, medical checks, health and safety, job changes, leave of absence, payroll related cases, terminations;
Handling assignment of case types;
Managing transactions and data accuracy, ensuring appropriate and timely completion of all required system steps and document preparation;
Taking part in HR international projects;
Working on continuous improvement of HR processes and procedures