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Be responsible for one or few of Financial Services areas: leasing contract preparation, verification of collateral and conditions, leasing contract activation, modifications, and amendments to contracts, serving dealer stock limits
Be responsible for one or few of areas: contract preparation, verification of collateral and conditions, contract activation, modifications and amendments to contracts, serving dealer stock limits
Participate in projects regarding automation and simplification in customer services
Working with Miles system
Simplify our customers' business with a wide range of tailored financing and service solutions and support them on the road to environmentally friendly, autonomous and safe driving
Accountable for a working and reliable IT base infrastructure, for all Daimler Truck locations, within a group of countries, following central solutions and standards
Leading the local infrastructure team according our great leadership behaviors and acting as a single point of contact for all topics relating to IT base infrastructure, as well as managing local projects and managing supplier relationships and their performance
Accountable for the infrastructure service and managing our infrastructure suppliers, who are responsible for our workplaces, service desk, network and local data center services
Single point of management contact for all base infrastructure topics, support the local business in all base infrastructure related topics and projects
Management of a highly motivated and very effective IT infrastructure team and collaboration with IT colleagues to drive effective results and continued development to embrace emerging technologies and solutions
Ownership, management and control of base IT infrastructure budgets
Support the infrastructure planning and implementation for new locations and lifecycle management
Design nonstandard infrastructure solution for all kind of local business demands
Specjalista ds. Systemów i Procesów (Customer Service Parts)
Daimlera 1, Włochy, Warszawa
Wygasła: 28.04.2024
pełny etat
umowa o pracę
praca stacjonarna
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
Zarządzanie procesami oraz systemami, tak by dostarczyć danych o rzeczywistych poziomach realizacji celów przez dealera w celu efektywnego sterowania sprzedażą
Zarządzanie narzędziami do raportowania
Przygotowywanie założeń i symulacji programu bonusowego dla dealerów
Kalkulacja i kontrola wypłat bonusów dla dealerów
Zarządzanie danymi parku pojazdów
Zarządzanie danymi i umowami MRA, wsparcie w rozwiązywaniu problemów systemowych
Opracowywanie i realizacja rocznych planów produktowych w zakresie produktów serwisowych Trucks
Przygotowywanie założeń do rocznych planów i budżetów marketingowych Aftersales w zakresie produktów serwisowych Trucks
Zarządzanie i bieżący nadzór nad portfolio produktowym w zakresie produktów serwisowych Trucks, dopasowanie portfolio produktu do wymagań specyfiki rynku i jego branż
Współpraca w zakresie działań produktowych i marketingowych dot. produktów serwisowych Trucks ze strategicznymi partnerami koncernu
Wsparcie przy organizacji targów, wystaw i akcji produktowo-marketingowych w zakresie komunikacji serwisowej
Konsultacje, doradztwo produktowe i szkolenia dla sieci serwisowej MB Trucks w zakresie produktów serwisowych Trucks
Wsparcie w realizacji centralnych i lokalnych działań marketingowych w zakresie usług serwisowych Trucks dla sieci serwisowej MB Trucks. Koordynacja działań na poziomie sieci serwisowej
Be responsible for customer expirience from contract preparation, disbursement and the entire contract life cycle. Handling of stock limits for HUB CEE
Be responsible for one or few of areas: contract preparation, verification of collateral and conditions, contract activation, modifications and amendments to contracts, serving dealer stock limits
Participate in projects regarding automation and simplification in customer services
Be responsible for economic and finanancial analy s is for retail clients dealers and corporate customers
Make decisions up to given limit and if above the limit, present your recommendations on credit committees for HUB CEE
Be co responisible for following areas monitoring of watch and problematic corporate customers monitoring of early terminated contracts co
creating and monitoring of scoring and rating models,non standard financing, cooperation with auditors and supervisor authorities , digital stock audits creation of internal policies and instructions
Periodicaly monitor clients and dealeres
Participate in projects connected with credit area
Support and advice the business departments on optimizing processes with use of IT
Creation of both functional and technical requirements for the establishment of applications and interfaces
Have active role in the M2M project internal system contains operational activities ) ensuring a standardized approach across all DTFS CEE markets
Contact partner with the central teams on infrastructure, applications and incident related topics
Monitoring and active involvement on project and run related IT tickets to ensure a swift turnaround of solutions
Be responsible for a dept at efficiently managing the deployment of updates to maintain the functionality of applications while also ensuring that comprehensive documentation is maintained to facilitate ongoing support and future development
Be responsible for economic and finanancial analy s is for retail clients , dealers and corporate customers
Make decisions up to given limit and if above the limit, present your recommendations on credit commities for HUB CEE
Be responsible for one or a few following areas monitoring of watch and problematic corporate customers monitoring of early terminated contracts co creating and monitoring of scoring and rating models non standard financing,cooperation with auditors and supervisor authorities digital stock audits, creation of internal policies and instructions
Periodically monitor clients and dealeres
Participate in projects connected with credit area
Working with local/HQ IT SAP Application and IT Infrastructure team members to support local /central projects and support the resolution any incidents, requests or support new business requirements including changes,
Daily Support for ITIL based processes related to incident, request, change and problem management, delivered in quality, budget and within agreed SLAs,
Follow change management strategies to ensure smooth IT operations with goal to limit downtimes of IT Services and quality of implemented changes
Providing solutions to manage local-specific business requirements together with central guidelines
Development and maintenance of IT applications in cooperation with business, IT functions (central, regional and local) and external suppliers
Documenting the existing and future status, collecting requirements, preparing specifications and documentation
Support the User Acceptance Test and Training activity
Maintain accurate & current documentation of the solutions landscape, ensuring the quality and correctness of the evidence
Managing timely and quality communication to end users
Supporting the coordination of IT transformation projects through effective project management
Support the IT and business unit colleagues within IT related matters workshops and documentations review providing the necessary related IT subject matters expertise
Work on alignment of systems to business strategy, collaborating with stakeholders identifying areas of improvement
Support in proposing technical solutions to achieve the goals, and manage & coordinate the implementations
The IT Transformation is the orchestrator in all transformation IT projects or activities with the goal of harmonization and standardization of the IT landscape in Daimler Truck
Support the evaluation and selection of vendors and partners for IT transformation initiatives
You will coordinate and manage across all phases of the application/project lifecycle, using cross-functional knowledge to demonstrate a clear understanding of upcoming changes, what work is required from the IT teams, as well as what impact this has on our business users, and end customers
Perform project analysis of requirements received from the operational teams
This is your chance to help shape the future IT landscape of Daimler Truck, fully simplifying and harmonizing our current, complex landscape
Staffing of all kinds of positions from management to staff level • Act as a questioning and sparring partner for employees on various HR topics (basic payroll questions, labor law, employment conditions, development, incidents, legislation and regulations and working conditions) • Time and attendance management • Implementation HQ projects and activities locally
Drawing up and implementing HR policy (particularly at operational and tactical level) within the company• Productive cooperation with the workers council • Implementing HR compliance rules in the entity
Supporting the coordination of IT transformation projects through effective project management
Support the IT and business unit colleagues within IT related matters workshops and documentations review providing the necessary related IT subject matters expertise
Work on alignment of systems to business strategy, collaborating with stakeholders identifying areas of improvement
Support in proposing technical solutions to achieve the goals, and manage & coordinate the implementations
The IT Transformation is the orchestrator in all transformation IT projects or activities with the goal of harmonization and standardization of the IT landscape in Daimler Truck
Support the evaluation and selection of vendors and partners for IT transformation initiatives
You will coordinate and manage across all phases of the application/project lifecycle, using cross-functional knowledge to demonstrate a clear understanding of upcoming changes, what work is required from the IT teams, as well as what impact this has on our business users, and end customers
Perform project analysis of requirements received from the operational teams
This is your chance to help shape the future IT landscape of Daimler Truck, fully simplifying and harmonizing our current, complex landscape
Working with local/HQ IT SAP Application and IT Infrastructure team members to support local /central projects and support the resolution any incidents, requests or support new business requirements including changes,
Daily Support for ITIL based processes related to incident, request, change and problem management, delivered in quality, budget and within agreed SLAs,
Follow change management strategies to ensure smooth IT operations with goal to limit downtimes of IT Services and quality of implemented changes
Providing solutions to manage local-specific business requirements together with central guidelines
Development and maintenance of IT applications in cooperation with business, IT functions (central, regional and local) and external suppliers
Documenting the existing and future status, collecting requirements, preparing specifications and documentation
Support the User Acceptance Test and Training activity
Maintain accurate & current documentation of the solutions landscape, ensuring the quality and correctness of the evidence
Managing timely and quality communication to end users
Specjalista ds. Produkcji Samochodów Skompletowanych (Body Builder)
Daimlera 1, Włochy, Warszawa
Wygasła: 26.11.2023
pełny etat
umowa o pracę
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
Doradztwo techniczne sprzedawcom oraz klientom flotowym m.in.: weryfikacja możliwości realizacji zabudów, proponowanie rozwiązań technicznych, określanie ich zgodności z obowiązującymi przepisami, możliwościach realizacji zabudów niestandardowych
Informacja o zmianach produkcyjnych i technologicznych wprowadzanych przez fabrykę
Realizacja procesów kontrolnych m.in.: otrzymywanych od producentów dokumentów pod względem merytorycznym, finansowym oraz zgodności z polską homologacją. Kontrola jakości produktu oraz jego zgodności z wytycznymi DT
Kontrola terminowości wykonywania zamówionych zabudów
Administracja dokumentów min. przygotowywanie umów o współpracy, opiniowanie wniosków nowych producentów
Przeprowadzanie procesu due dilligence w ramach kontroli eksportu pojazdów skompletowanych
Kontakt z siecią dealerską, producentami zabudów oraz fabryką
Opracowywanie dokumentów zakupu i sprzedaży zabudów
Prowadzenie szkoleń w zakresie związanym z tematem zabudów
Wsparcie procesu zamawiania produkcji pojazdów ciężarowych
Uczestnictwo w projektach i optymalizacja procesów w ramach zespołu Sales Operations
Working with local/HQ IT SAP Application and IT Infrastructure team members to support local /central projects and support the resolution any incidents, requests or support new business requirements including changes,
Daily Support for ITIL based processes related to incident, request, change and problem management, delivered in quality, budget and within agreed SLAs,
Follow change management strategies to ensure smooth IT operations with goal to limit downtimes of IT Services and quality of implemented changes
Providing solutions to manage local-specific business requirements together with central guidelines
Development and maintenance of IT applications in cooperation with business, IT functions (central, regional and local) and external suppliers
Documenting the existing and future status, collecting requirements, preparing specifications and documentation
Support the User Acceptance Test and Training activity
Maintain accurate & current documentation of the solutions landscape, ensuring the quality and correctness of the evidence
Managing timely and quality communication to end users
Responsible for managing and developing the application requirements in a fitting working model: Develop and identify Business Requirements Specifications
Business Process Modelling: Analyzing and documenting existing business processes, identifying areas of improvement, and proposing solutions to optimize efficiency, reduce costs, or enhance productivity
Solutions Assessment: Prepare Business Cases and Feasibility Studies in conjunction with the business
Support harmonization process of IT landscape, address and document gaps and needed activities to ensure readiness of customer oriented business processes and IT infrastructure
Support the User Acceptance Test activity and rollout and go Live activities
Prepare User Acceptance Test Plans in conjunction with the business and support the business in the execution of these tests
Project Management: Maintain an awareness of the overall business context of the project
Documentation & training: Assist the business and service provider in the preparation of User Guides and related user documentation & trainings
Supporting the coordination of IT transformation projects through effective project management
Support the IT and business unit colleagues within IT related matters workshops and documentations review providing the necessary related IT subject matters expertise
Work on alignment of systems to business strategy, collaborating with stakeholders identifying areas of improvement
Support in proposing technical solutions to achieve the goals, and manage & coordinate the implementations
The IT Transformation is the orchestrator in all transformation IT projects or activities with the goal of harmonization and standardization of the IT landscape in Daimler Truck
Support the evaluation and selection of vendors and partners for IT transformation initiatives
You will coordinate and manage across all phases of the application/project lifecycle, using cross-functional knowledge to demonstrate a clear understanding of upcoming changes, what work is required from the IT teams, as well as what impact this has on our business users, and end customers
Perform project analysis of requirements received from the operational teams
This is your chance to help shape the future IT landscape of Daimler Truck, fully simplifying and harmonizing our current, complex landscape
Working with local/HQ IT SAP Application and IT Infrastructure team members to support local /central projects and support the resolution any incidents, requests or support new business requirements including changes,
Daily Support for ITIL based processes related to incident, request, change and problem management, delivered in quality, budget and within agreed SLAs,
This includes incident management, 3rd parties and business users communication,
Follow change management strategies to ensure smooth IT operations with goal to limit downtimes of IT Services and quality of implemented changes
Sharing SAP knowledge across business departments (Accounting, Controlling, Purchasing)
Providing solutions to manage local-specific business requirements together with central guidelines
Development and maintenance of IT applications in cooperation with business, IT functions (central, regional and local) and external suppliers
Documenting the existing and future status, collecting requirements, preparing specifications and documentation
Building and managing relationships with business users and IT services providers with focus to continuously improve provided IT services for business users
Support the User Acceptance Test and Training activity
Maintain accurate & current documentation of the solutions landscape, ensuring the quality and correctness of the evidence
Managing timely and quality communication to end users
PMO office support through supporting the coordination of IT transformation projects through effective project management
Support the IT and business unit colleagues within IT related matters workshops and documentations review providing the necessary related IT subject matters expertise
Work on alignment of systems to business strategy, collaborating with stakeholders identifying areas of improvement
Support and drive the overall improvement analysis in application quality, standardisation & consistency
Support in proposing technical solutions to achieve the goals, and manage & coordinate the implementations
The IT Transformation Coordinator is the orchestrator in all transformation IT projects or activities with the goal of harmonization and standardization of the IT landscape in Daimler Truck
Support the evaluation and selection of vendors and partners for IT transformation initiatives
You will coordinate and manage across all phases of the application/project lifecycle, using cross-functional knowledge to demonstrate a clear understanding of upcoming changes, what work is required from the IT teams, as well as what impact this has on our business users, and end customers
Communicate on a regular basis with key stakeholders within projects and initiatives
Perform project analysis of requirements received from the operational teams
Assess business processes and systems inefficiencies
This is your chance to help shape the future IT landscape of Daimler Truck, fully simplifying and harmonizing our current, complex landscape
Take ownership of the eTruck consulting process Incl. Current and planed legal changes
Responsibility for technical explanation towards our customers and partners during sales activities
Create a comprehensive electrification plan for eTruck customers including demand analysis, technical feasibility, financial analysis and prepare a suitable charging infrastructure together with an expert partner
Prepare and follow up customer use cases for eTrucks
Support partner to install charging infrastructure (HW, SW, Grid Connection, etc)
Organize and implement continuous improvement workshop with customers and provide information (e.g. partner feedback) to Head Quarter colleagues (feedback and ideas for future consulting services)
Realizacja wymogów formalnych związanych z zapewnieniem pojazdom wprowadzanym do obrotu na terenie Polski dopuszczenia do ruchu, zdolności do rejestracji i niezbędnych certyfikatów,
Współpraca z Daimler w zakresie świadectw homologacji uzyskiwanych przez producenta, konsultowanie zmian i aktualizowanie danych na zgodność z aktami prawnymi w RP,
Realizacja procedury homologacji krajowych, homologacji krótkich serii (NKS) dla pojazdów skompletowanych, tworzenie końcowych partii produkcji,
Ocena zgodności zabudów i ich modyfikacji wykonywanych przez firmy niezależne na pojazdach Daimler Truck i Fuso Canter w procesie uzyskiwania przez nie homologacji. Nadzór nad ich produkcją,
Nadzór i szkolenia dla DTPL w zakresie obowiązujących druków dopuszczeń CEMT, L, ADR,
Komunikacja z ASO DTPL i FC w zakresie danych technicznych i indentyfikacyjnych,
Zapewnienie komunikacji z Działami Sprzedaży DTPL w sprawach homologacji, dopuszczenia i rejestracji pojazdów,
Reprezentowanie DTPL na forum PZPM w zakresie podgrup przedstawicieli producentów pojazdów ciężarowych,
Śledzenie i analiza aktów prawnych w UE i Polsce w zakresie warunków technicznych i rejestracji pojazdów ciężarowych oraz dostosowanie procesów zgodnie z nimi. Informowanie przełożonego o zmianach
Współpraca z Centrum Usług Wspólnych (kontrolowanie kluczowych obszarów księgi głównej, w szczególności rzeczowych aktywów trwałych, zapasów, rozliczeń międzyokresowych, rezerw; zlecanie księgowań do Centrum Usług Wspólnych)
Przygotowanie deklaracji i kalkulacji podatkowych, dotyczących podatków lokalnych
Udział w procesach zamknięcia miesiąca i roku
Udział w przygotowywaniu VAT-JPK we współpracy z zewnętrznym doradcą, sporządzanie miesięcznej kalkulacji CIT
Sporządzanie sprawozdań i deklaracji dla celów statystycznych (m.in. GUS, NBP)
Współpraca z departamentami biznesowymi
Uczestnictwo w projektach i optymalizacja procesów
Testowanie nowych rozwiązań systemów/programów i ich funkcjonalności,
Bieżąca współpraca z działem IT w Daimler Truck Polska w zakresie tematyki związanej z systemami w magazynie części zamiennych i ich interfejsami do innych systemów,
Pierwszy poziom wsparcia dla systemu DIMS dla użytkowników z sieci serwisowej MB Truck,
Wspieranie optymalizacji procesów logistycznych w środowisku systemów magazynowych,
Przygotowywanie dodatkowych raportów poza zautomatyzowanymi standardowymi raportami
Specjalista ds. Zarządzania Stanem Magazynowym Części Zamiennych
Daimlera 1, Włochy, Warszawa
Wygasła: 15.02.2023
pełny etat
umowa o pracę
praca stacjonarna
specjalista (Mid / Regular)
Obowiązki:
Nadzorowanie stanów magazynowych (w oparciu o wskaźniki: dostępności części, rotacji, czasu składowania) we współpracy z firmą zarządzającą gospodarkę magazynową),
Reklamacje w GLC w przypadku rozbieżności w dokumentacji a stanem faktycznym dostaw,
Koordynacja i nadzór nad procesem ciągłej oraz okresowej inwentaryzacji prowadzonej przez firmę odpowiedzialną za prowadzenie magazynu części zamiennych,
Nadzorowanie procesu złomowania przy współpracy z firmą prowadząca gospodarkę magazynową części zamiennych
Aktywne uczestniczenie w procesie planowania i budżetowania w tym: zbieranie i aktualizacja danych w systemach planowania PRISMA / PRIME, analiza wytycznych z centrali dot. rozwoju sprzedaży oraz wyniku finansowego i współtworzenie wewnętrznych założeń
Sporządzanie planów operacyjnych i aktualizacja prognoz wyniku finansowego
Przygotowywanie prezentacji Zarządu MB Trucks Polska oraz centrali DTAG
Zamykanie okresów sprawozdawczych i sporządzanie raportów. Kalkulacja rezerw i wycen dotyczących nowych pojazdów, części zamiennych i usług; określanie i analiza stopnia realizacji celów w zakresie wielkości sprzedaży / przyznanych rabatów / wyniku finansowego i raportowanie ich do centrali DTAG
Współpraca z działami: księgowości oraz Shared Service w procesie zamykania okresów w CoFiCo oraz sporządzaniu raportów
Współpraca z audytorem w trakcie rocznego badania bilansu
Analiza rentowności i opiniowanie akcji promocyjnych oraz transakcji flotowych, zatwierdzanie rabatów specjalnych
Wsparcie procesu planowania i zarządzania płynnością firmy
Współpraca z bankami w zakresie m.in.: otwierania i zamykania rachunków bankowych, dokumentów bankowych, analizy sald i lokowania środków pieniężnych, rekomendacji dot. transakcji walutowych
Współpraca z innymi instytucjami finansowymi w zakresie: programów finansowania dla dealerów, ubezpieczenia należności
Kalkulacja limitów kupieckich dla dealerów
Współpraca z działem Treasury w centrali firmy: bieżące uzgodnienia i raportowanie
Współpraca z lokalnym działem księgowości i centrum usług wspólnych w Madrycie
Uczestnictwo w procesie płatności
Kontakty z dostawcami, pozostałymi działami w firmie w zakresie wyjaśnień dot. płatności
Realizacja okresowych procesów kontrolnych
Uczestnictwo w projektach i optymalizacja procesów
Develop, maintain and utilize your expert understanding of the business use, application landscapes & integration, data dependencies and support processes, to enable you to effectively lead and collaborate with the business, IT functions (central, regional & local) and external vendors, in delivering applications management and operations tasks
Drive the adoption and continual evolution to ensure effective operation of incident, request & problem management processes based on ITIL best practice are utilised by all partners to support the delivery of high quality support services, which are aligned with the Daimler operating model, to achieve timely resolution and restoration of a stable and complete application service. Manage the effectiveness of these services in line with the agreed Service Levels and drive topic escalation as necessary
Establish and perform service performance reporting to equip stakeholders with the insight to gauge the effectiveness and performance of the solutions verses agreed expected SLA’s, to develop the service quality improvements and to identify and manage threats that may impact the risk operations of the business solutions
Establish and perform supplier management processes with solution providers to ensure effective management of the relationship, the commercial agreements, service costs, service quality against agreed SLA’s and service compliance status to enable the management of service risks, establish service improvements and recommend service optimization opportunities to safeguard stability, resilience, performance & cost effectiveness of the engaged solutions
Management and coordination of the acceptance of changes to the solutions providing live business services to protect the integrity and effectiveness of the application
Lead the management and delivery of releases/small change/bug fixes/patches to resolve issues with running solutions, maintaining the integrity and effectiveness of the application and to minimize the impacts of disruption following the introduction of these changes
Maintain accurate & current documentation of the solutions landscape, ensuring the quality and correctness is captured in the Enterprise Architecture tools of key components, data flows and ownership responsibilities, to assist with ongoing solution support & change/enhancement requirements definition
Accounting Services for our new Retail Truck Company
Direct supervision of accounting operations (Accounts Payables, General Accounting, Fixed Assets, Inventory, Buy Back contracts, Intercompany etc.) - daily and Month End Close activities
Ensuring accounting rules are properly applied for financial accounts in compliance with IFRS and local law
Kontrola poprawności księgowań faktur sprzedażowych za samochody nowe oraz używane
Kontrola księgowań w SAP/CoFiCo na kontach przychodów ze sprzedaży samochodów
Przyjmowanie i kontrola wniosków o utworzenie nowych dostawców i odbiorców, ich archiwizacja; zakładanie zleceń o utworzenie nowych dostawców i odbiorców do Centrum Usług Księgowych w Madrycie
Zlecanie księgowania środków trwałych
Wykonywanie zadań związanych z procesem zamknięcia miesiąca
Wsparcie rozwoju systemu SAP/CoFiCo i testowanie nowo wdrożonych rozwiązań
Specjalista ds. Wsparcia Sprzedaży Fleetboard/Connectivity
Warszawa
Wygasła: 27.08.2022
pełny etat
umowa o pracę
praca stacjonarna
specjalista (Mid / Regular)
Obowiązki:
Realizacja procesu administracji umów Fleetboard/Connectivity MBTPL
Obsługa Klientów oraz Dealerów Mercedes-Benz Trucks (m. in. przygotowywanie komunikacji, bieżące wsparcie techniczne)
Wsparcie procesu sprzedaży (m.in. przygotowywanie ofert, weryfikacja zamówień, przygotowywanie dokumentów do aktywacji, dezaktywacji umów, wyliczeń do faktur za usługi)
Develop, maintain and utilize your expert understanding of the business use, application landscapes & integration, data dependencies and support processes, to enable you to effectively lead and collaborate with the business, IT functions (central, regional & local) and external vendors, in delivering applications management and operations tasks
Drive the adoption and continual evolution to ensure effective operation of incident, request & problem management processes based on ITIL best practice are utilised by all partners to support the delivery of high quality support services, which are aligned with the Daimler operating model, to achieve timely resolution and restoration of a stable and complete application service. Manage the effectiveness of these services in line with the agreed Service Levels and drive topic escalation as necessary
Establish and perform service performance reporting to equip stakeholders with the insight to gauge the effectiveness and performance of the solutions verses agreed expected SLA’s, to develop the service quality improvements and to identify and manage threats that may impact the risk operations of the business solutions
Establish and perform supplier management processes with solution providers to ensure effective management of the relationship, the commercial agreements, service costs, service quality against agreed SLA’s and service compliance status to enable the management of service risks, establish service improvements and recommend service optimization opportunities to safeguard stability, resilience, performance & cost effectiveness of the engaged solutions
Management and coordination of the acceptance of changes to the solutions providing live business services to protect the integrity and effectiveness of the application
Lead the management and delivery of releases/small change/bug fixes/patches to resolve issues with running solutions, maintaining the integrity and effectiveness of the application and to minimize the impacts of disruption following the introduction of these changes
Maintain accurate & current documentation of the solutions landscape, ensuring the quality and correctness is captured in the Enterprise Architecture tools of key components, data flows and ownership responsibilities, to assist with ongoing solution support & change/enhancement requirements definition
Escalation management, prioritizing concerns, ranking issues based on severity, addressing to the right reps (both internal and external)
Project management, leading/coordinating central and local IT projects
Maintaining IT environment, acting as a partner for infrastructure provider, ordering new items (servers, certificates, FW rules etc.), leading migrations/upgrades etc
Managing IT vendors, governing work of external vendor within Workplace Services (help desk and service desk), Network and Data Center pillars
Accounting Services for our new Retail Truck Company
Direct supervision of accounting operations (Accounts Payables, General Accounting, Fixed Assets, Inventory, Buy Back contracts, Intercompany etc.) - daily and Month End Close activities
Ensuring accounting rules are properly applied for financial accounts in compliance with IFRS and local law
Managing and developing the application requirements in a fitting working model
Being a middle man between market users and support teams
Develop and identify Business Requirements Specifications
Gather and prioritise business requirements. Undertake and write up interviews. Facilitate and participate in workshops and write up notes. Produce and issue all documents associated with these activities
Develop a thorough understanding of assigned business areas. Understand the functionality contained within existing and new/offered systems
Prepare Business Cases and Feasibility Studies in conjunction with the business
Support and drive the overall improvement in application quality, standardisation & consistency
Support harmonisation process of IT landscape, address and document gaps and needed activities to ensure readiness of customer oriented business processes and IT infrastructure
Support the User Acceptance Test and Training activity
Managing timely and quality communication to end users
Ensuring a fully functioning and reliable infrastructure service, for all Daimler Truck locations, within Poland. This will include being a single point of contact for all topics relating to infrastructure, as well as managing local projects, and managing supplier relationships / performance
Manage the infrastructure service and our infrastructure suppliers, who are responsible for our workplaces, services desk, networks and data center services e.g. by leading service meetings, review service quality, placing purchase orders and manage escalations
Support the local Chief information officer (CIO) and their team in all infrastructure related topics and projects, e.g. by consulting the operational aspects of the application landscape
Support the infrastructure planning and implementation for new locations
Design nonstandard infrastructure solution for all kind of local business demands
Support security related tasks, like local penetration tests
Monitor and manage the lifecycle of our IT infrastructure
Develop, maintain and utilize your expert understanding of the business use, application landscapes & integration, data dependencies and support processes, to enable you to effectively lead and collaborate with the business, IT functions (central, regional & local) and external vendors, in delivering applications management and operations tasks
Drive the adoption and continual evolution to ensure effective operation of incident, request & problem management processes based on ITIL best practice are utilised by all partners to support the delivery of high quality support services, which are aligned with the Daimler operating model, to achieve timely resolution and restoration of a stable and complete application service. Manage the effectiveness of these services in line with the agreed Service Levels and drive topic escalation as necessary
Establish and perform service performance reporting to equip stakeholders with the insight to gauge the effectiveness and performance of the solutions verses agreed expected SLA’s, to develop the service quality improvements and to identify and manage threats that may impact the risk operations of the business solutions
Establish and perform supplier management processes with solution providers to ensure effective management of the relationship, the commercial agreements, service costs, service quality against agreed SLA’s and service compliance status to enable the management of service risks, establish service improvements and recommend service optimization opportunities to safeguard stability, resilience, performance & cost effectiveness of the engaged solutions
Management and coordination of the acceptance of changes to the solutions providing live business services to protect the integrity and effectiveness of the application
Lead the management and delivery of releases/small change/bug fixes/patches to resolve issues with running solutions, maintaining the integrity and effectiveness of the application and to minimize the impacts of disruption following the introduction of these changes
Maintain accurate & current documentation of the solutions landscape, ensuring the quality and correctness is captured in the Enterprise Architecture tools of key components, data flows and ownership responsibilities, to assist with ongoing solution support & change/enhancement requirements definition
Developing and communication of direction and goals for the function to support the delivery of high quality IT solutions, projects and services
Business Relationship Manager in the provision of Business Engagement and end to end Lifecycle management (demand to delivery)
Establishing and operating the Applications Management and Support in a fitting working model (e.g. SCRUM)
Provide effective management and escalation in the operations and support of relevant Local, Regional and Central applications to ensure high availability and robust solution are provided to your area of responsibility and coordinate on infrastructure relevant matters
Provision, integration, securing and automation of solutions, standards and process operations as well as local application changes and maintenance function for outdated software components and legacy solutions to ensure effective and reliable delivery of integration services
Drive the overall improvement in application quality, standardisation & consistency through the provision of application architecture standards
Develop and maintain collaborative relationships with providers both Daimler & external IT organisations
Ownership, management and control of Run, Change & Daimler SA budgets and spend in the delivery of the running software applications environment, local integration solutions and the delivery of the Project Portfolio in your area of responsibility
Identify and manage risks to maintain ongoing compliance with Daimler policies, requirements and security for running applications and interfaces within your responsibility
Management of a highly motivated and very effective IT team
Kontrolowanie procesów m.in., rejestracji/ubezpieczenia pojazdów
Wsparcie Dealerów Mercedes-Benz Trucks m. in. przygotowywanie komunikacji, rezerwacji pojazdów, przekazywanie informacji o zmianach w potwierdzonych rezerwacjach, przekazywanie feedbacku od dealerów dot. eksploatacji )
Współpraca z innymi działami Mercedes-Benz Trucks (m. in. TruckTraining )
Administracja floty pojazdów służbowych Mercedes-Benz Trucks (m.in. kontrola procesu rejestracji, nadzór