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Rekrutacje prowadzone przez firmę:
Wszystkie (23)Aktualne ( 0 )Archiwalne ( 23 )
Customer Service Specialist (Field Service Engineer)
Warszawa
Wygasła: 10.05.2024
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
Deliver high quality service and support to customers, both face to face and remotely
Carry out routine maintenance, emergency repairs and general technical support for users of Waters products in Poland
When on customer site through diagnostics or observation ensure compliance to relevant legislation surrounding the product and its use
Provide basic training and guidance to customer to ensure they maintain compliance and ensure the smooth safe operation of Waters equipment in their laboratories
Manage the customer relationship and liaise as appropriate with the relevant sales account manager for the customer, ensuring key focus on the customer and their needs are met
Effectively manage own dispatch, customer calls, administration and inventory ensuring you optimize your time and delivery against the metrics set within the business
Follow Waters HSE, quality and code of conduct with diligence and ensure that HSE requirements of customer sites are adhered to (in particular any Protective Personal Equipment is worn and in good condition). Work effectively across the matrix structure of the business and within the Eastern European Region
The role may require overnight stays and provision of on-call service to facilitate support of customer environments and specific customer projects that fall outside of normal working hours
This person must hold a valid passport and be prepared to travel abroad not only during working hours but also occasionally at weekends
Customer Service Specialist (Field Service Engineer)
Warszawa
Wygasła: 16.07.2022
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
Overview
Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Customer Service Specialist (Field Service Engineer) based in Warszawa (Warsaw) to support the very successful growth of our businesses across Poland
Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented field sales/service and specialist teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing new markets we are able to increase the business even within very challenging economic circumstances
As Customer Service Specialist, you are an ambassador of Waters and will bring to the market Waters’ products and services. The candidate will demonstrates a clear grasp of understanding the customers’ business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings a great degree of flexibility working in the field. The role will be designated to either a territory and/or markets
Responsibilities
• Deliver high quality service and support to customers, both face to face and remotely
• Carry out routine maintenance, emergency repairs and general technical support for users of Waters products in Poland
• When on customer site through diagnostics or observation ensure compliance to relevant legislation surrounding the product and its use
• Provide training and guidance to customer to ensure they maintain compliance and ensure the smooth safe operation of Waters equipment in their laboratories
• Manage the customer relationship and liaise as appropriate with the relevant sales account manager for the customer, ensuring key focus on the customer and their needs are met
• Effectively manage own dispatch, customer calls, administration and inventory ensuring you optimize your time and delivery against the metrics set within the business
• Follow Waters HSE, quality and code of conduct with diligence and ensure that HSE requirements of customer sites are adhered to (in particular any Protective Personal Equipment is worn and in good condition). Work effectively across the matrix structure of the business and within the Eastern European Region
• The role may require overnight stays and provision of on-call service to facilitate support of customer environments and specific customer projects that fall outside of normal working hours
• This person must hold a valid passport and be prepared to travel abroad not only during working hours but also occasionally at weekends
Customer Service Specialist (Field Service Engineer)
Warszawa
Wygasła: 16.06.2022
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
Overview
Waters, the world's leading specialty measurement company that cares about inclusion and diversity is seeking for a Customer Service Specialist (Field Service Engineer) based in Warszawa (Warsaw) to support the very successful growth of our businesses across Poland
Waters deliver benefits through innovation and people that enable customer success in the life, materials and food sciences. People create the Waters difference. By engaging with our talented and diverse workforce we continuously evolve, develop and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our talented field sales/service and specialist teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing new markets we are able to increase the business even within very challenging economic circumstances
As Customer Service Specialist, you are an ambassador of Waters and will bring to the market Waters’ products and services. The candidate will demonstrates a clear grasp of understanding the customers’ business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings a great degree of flexibility working in the field. The role will be designated to either a territory and/or markets
Responsibilities
• Deliver high quality service and support to customers, both face to face and remotely
• Carry out routine maintenance, emergency repairs and general technical support for users of Waters products in Poland
• When on customer site through diagnostics or observation ensure compliance to relevant legislation surrounding the product and its use
• Provide training and guidance to customer to ensure they maintain compliance and ensure the smooth safe operation of Waters equipment in their laboratories
• Manage the customer relationship and liaise as appropriate with the relevant sales account manager for the customer, ensuring key focus on the customer and their needs are met
• Effectively manage own dispatch, customer calls, administration and inventory ensuring you optimize your time and delivery against the metrics set within the business
• Follow Waters HSE, quality and code of conduct with diligence and ensure that HSE requirements of customer sites are adhered to (in particular any Protective Personal Equipment is worn and in good condition). Work effectively across the matrix structure of the business and within the Eastern European Region
• The role may require overnight stays and provision of on-call service to facilitate support of customer environments and specific customer projects that fall outside of normal working hours
• This person must hold a valid passport and be prepared to travel abroad not only during working hours but also occasionally at weekends