Ocena ogólna pracodawcy
HONEYWELL SERVICES POLAND sp. z o.o.
KATOWICE, UL. ŻELAZNA 4
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Archiwalne ( 93 )
Embedded Software Test Engineer – Innovative Avionics
Kraków
Wygasła: 05.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Perform Verification and Validation for new product development
- Provide support for the software testing on legacy airborne surveillance products
- Software Testing; Integration testing; Certification; Customer Support
- Ability to code in multiple languages
- Analytical skills & software development skills
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
E-Learning Designer
Katowice
Wygasła: 25.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Apply instructional theories and adult learning principles to create engaging e-learning content, including e-learning modules, microlearning, training videos, and job aids
- Partner with Subject Matter Experts to understand the training needs and identify learning objectives
- Write effective audio/video scripts, storyboards, and instructional text for courses based on content materials and in consultation with Subject Matter Experts
- Work as part of a training team, communicate effectively with project collaborators and Subject Matter Experts
- Work on multiple projects simultaneously and complete tasks within the agreed deadlines
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Experience Professional
Katowice
Wygasła: 14.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Processing Returns
- Customer Invoicing
- Deliver Forecast Reports
- Order Processing
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Customer Experience Specialist with English
Katowice
Wygasła: 21.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Processes a wide variety of maintenance-related activities between Honeywell and customers: records, changes in the list of equipment or obligations covered by the contract (escalations), cancellations, and re-registrations
- Filters and signals the incomplete or wrong requests it receives, insists on quality observation (Obtaining additional clarifications, missing documents/information where needed in time)
- Responsible to analyze and takes the necessary steps to resolve disputes (credit issuance and reflow), initiates, gets approvals (if necessary), and completes billing activities related to T&M - time and materials repairs
- Responsible to perform client request processing in SAP, Compass or FX, Customer support, back office, and administrative support in analyses, investigations, disputes, and bills
- Performs troubleshooting reporting, processing, and troubleshooting according to business requirements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Customer Experience Specialist with German and English
Katowice
Wygasła: 21.02.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Handle entry level customer related issues and concerns
- Record all customer interactions into a CRM (Customer Relationship Management) Database
- Process standard orders & Maintain order accuracy
- Ensure all orders are entered within timeframe
- Process changes and enhancements to orders
- Actively participate in departmental activities and initiatives
- Maintain complete customer records of all direct customers returns, orders, credits, and requests
- Maintain close collaboration with Field Service team
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Customer Experience Specialist with French and English
Katowice
Wygasła: 21.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Processes a wide variety of maintenance-related activities between Honeywell and customers: records, changes in the list of equipment or obligations covered by the contract (escalations), cancellations, and re-registrations
- Filters and signals the incomplete or wrong requests it receives, insists on quality observation (Obtaining additional clarifications, missing documents/information where needed in time)
- Responsible to analyze and takes the necessary steps to resolve disputes (credit issuance and reflow), initiates, gets approvals (if necessary), and completes billing activities related to T&M - time and materials repairs
- Responsible to perform client request processing in SAP, Compass or FX, Customer support, back office, and administrative support in analyses, investigations, disputes, and bills
- Performs troubleshooting reporting, processing, and troubleshooting according to business requirements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Experience Professional with French
Katowice
Wygasła: 21.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Supports a team of customer service representatives with his/her guidance to ensure all customer needs and
- expectations are met
- Plans for having the right operational plan for business continuity
- Monitors and intervenes for timely assignment of tasks in order to ensure processing based on agreed SLA
- Fulfilment of the annual projects, according to the established performance level SLA
- Builds and maintains partnership with the business stakeholders on operations and priorities; acts as the contact point
- for the stakeholders in terms of: escalation, cross SBG projects/initatives
- Organize and present in MOR meetings own teams KPIs. Assumes ownership and drive implementation of actions
- resulted from the meetings for the teams
- Contributes to and supports the implementation of Global and Regional standardization (eg. Conexiom) and alignment
- strategies, ensuring Customer experience and efficiency are priorities
- Actively contributes to establishing the HOS and its implementation in the team. Implements, applies, improve, drive
- HOS methodology, quality standards and process compliance in day to day activities. Supports Supervisor in:
- monitoring results, identifies issues and creates/executes plans to address issues
- Getting familiar with existing documentation and managing the existing documentation as well as keeping it up to date
- (Value Stream Maps, SOPs, Transition checklists, RASIC and other). Identification of blind spots and potential risks
- Supports Supervisor in transition planning which includes i.e. preparation of the KT agenda, introduction to transition
- team and to the sending site, participation in regular catch up calls
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Customer Experience Specialist with German
Katowice
Wygasła: 24.12.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Handle entry level customer related issues and concerns
- Record all customer interactions into a CRM (Customer Relationship Management) Database
- Process standard orders & Maintain order accuracy
- Ensure all orders are entered within timeframe
- Process changes and enhancements to orders
- Actively participate in departmental activities and initiatives
- Maintain complete customer records of all direct customers returns, orders, credits, and requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Hydrogen & Sustainable Technologies Engineer - Aerospace
Kraków
Wygasła: 09.12.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- System level leadership on R&D projects in an area of sustainable hydrogen power generation systems
- Participation in the whole project life cycle from the transformation of CTQs into the technology requirements through the concept definition, preliminary & detailed design phase up to the technology demonstrators and prototypes productization, and V&V
- Technology reviews and providing support and expertise to business and potentially customers
- Key technology knowledge
- Hydrogen energy conversion/generation, modelling & control, hydrogen storage and applications, hydrogen impact on environment and materials
- Gas & Fluid mechanics and filtration
- Thermal management
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Systems Engineer - Innovative Avionics
Kraków
Wygasła: 24.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Requirements Analysis
- Requirements Decomposition
- Systems Design
- Model-based Development System Design
- Systems Integration
- Systems Validation & Verification
- Customer Interaction
- Project Oversight
- Project Coordination
- Budget/Schedule Responsibility (CAM)
- The ideal candidate has a commitment to aviation safety, technical and professional excellence, a commitment to customer satisfaction and growth, demonstrates leadership and delivers on results, has a global mindset and is able to foster teamwork and diversity, demonstrates personal and professional integrity, has strong oral and written communication skills, is able to work across functional boundaries at multiple levels, and can establish strong working relationships within internal/external customers and the certification agencies
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Principal Software Design Engineer - Innovative Navigation and Sensors
Kraków
Wygasła: 24.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Participate in project planning phase, provide estimates and report status
- Perform embedded / application software (e.g. C, C++, C#, Matlab)
- Requirements and architecture modification / creation
- Code modification / creation (includes debugging and troubleshooting)
- Test cases, procedures, and scripts modification / creation
- Tests execution (both informal and formal runs)
- Documentation creation
- Certification support
- Development / test environment setup
- Ensure assigned technical tasks are completed on-time and within given requirements
- Actively identify new technological opportunities that will help achieve incremental or step change improvements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Advanced Software Engineer - Innovative Avionics
Kraków
Wygasła: 24.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Designing, developing, and integrating software for new product development
- Provide support for the software on legacy airborne surveillance products
- Requirements and design
- Software architecture and coding
- Integration
- Certification
- Test
- Customer Support
- Ability to code in multiple languages
- Analytical skills & software development skills
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Advanced Systems Engineer - Innovative Avionics
Kraków
Wygasła: 24.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Requirements Analysis
- Requirements Decomposition
- Systems Design
- Model-based Development System Design
- Systems Integration
- Systems Validation & Verification
- Customer Interaction
- Project Oversight
- Project Coordination
- Budget/Schedule Responsibility (CAM)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Engineering Manager - Innovative Avionics
Kraków
Wygasła: 24.11.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Develop the Traffic and Surveillance Burning Platform, spearhead Employee Engagement, lead Project Execution, Gold Business Enterprise Strategy partnership, and Product Line Operations
- Productivity innovations leader, enabling optimum coordination within the global CNS Product Lines as well as reaching to internal ES organizations and stakeholders
- Spearhead the CNS NPD Transformation for Speed and 50% cycle time/cost acceleration innovations global deployment, deploy Agile methodologies
- Drive speed and affordability for all NPIs/SRDs/Obsolescence programs
- Meet HMR, EAC, UPC and ensure Flawless Launch and product ownership from AT TRL 4-6 through IPDS Phase C and in-service support
- Resources Management: Census, UR reqs, Regular reqs, Subs, POs against business demand
- TRR/MRR/GSF planning and execution
- Build a world-class global Traffic and Surveillance Systems and Software workforce that creates competitive advantage by recruiting, developing, and retaining top talent
- The ideal candidate has a commitment to aviation safety, technical and professional excellence, a commitment to customer satisfaction and growth, demonstrates leadership and delivers on results, has a global mindset and is able to foster teamwork and diversity, demonstrates personal and professional integrity, has strong oral and written communication skills, is able to work across functional boundaries at multiple levels, and can establish strong working relationships within internal/external customers and the certification agencies
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Systems Engineer - Innovative Navigation and Sensors
Kraków
Wygasła: 24.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Perform technical planning, system integration, verification, cost and risk, and supportability analyses for total systems
- Perform analyses at all levels of total system product to include: concept, design, fabrication, test, installation, operation and maintenance
- Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints
- Performs functional analysis, timeline analysis, detailed trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications
- Works with SGN project teams to deploy Integrated Product Delivery and Support (IPDS); including process and guidelines tailoring, training, product installation, and end user support
- Ensure assigned technical tasks are completed on-time and within given requirements
- Actively identify new technological opportunities that will help achieve incremental or step change improvements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Principal Systems Engineer - Innovative Navigation and Sensors
Kraków
Wygasła: 24.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Perform technical planning, system integration, verification, cost and risk, and supportability analyses for total systems
- Perform analyses at all levels of total system product to include: concept, design, fabrication, test, installation, operation and maintenance
- Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints
- Performs functional analysis, timeline analysis, detailed trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications
- Works with SGN project teams to deploy Integrated Product Delivery and Support (IPDS); including process and guidelines tailoring, training, product installation, and end user support
- Ensure assigned technical tasks are completed on-time and within given requirements
- Actively identify new technological opportunities that will help achieve incremental or step change improvements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Aerospace Systems Reliability Engineer
Kraków
Wygasła: 16.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Requirement’s analysis
- Requirement’s decomposition
- Systems validation & verification (per ARP4754 / ARP4761)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Project Engineer - Innovative Navigation and Sensors
Kraków
Wygasła: 12.11.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Schedule and Milestone development/mgmt
- Customer relationships
- Understand technology
- Estimation development and analysis
- Cost development
- Budget analysis
- Metric development/reporting
- Risk/OPP development and management
- Vendor interface
- Project Performance
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Sr Software Engineer – Sustainable Power Systems
Kraków
Wygasła: 12.11.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Write complex safety critical Avionics Software using languages C/C++/ADA, VxWorks
- Develop and design requirements for the complex Avionics System software
- Develop software for bare metal and RTOS environments
- Perform safety critical software activities in compliance with DO178B/C standards
- Responsible for providing quotes and estimation hours and cost for new and incremental update Flight System Programs
- Test the software on Honeywell Avionics Integration benches using the Honeywell test tool suite. Provide resolution to software bugs by updating and validating
- Ensure smooth integration of software into software build
- Collaborate with other teams in an integrated environment and ensure product integrity
- Participate in scrum meetings and software design discussion and status tracking meetings
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
STS Senior Business Development Manager
Warszawa
Wygasła: 11.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Continuously identify new sales opportunities and develop these opportunities by providing consultative support, building value propositions for solutions; identifying and building customer contacts, serving as STS’s ambassador in the marketplace
- Liaise with appropriate sales support to ensure sales success. You will provide suitable input for development of Technical Proposals, and will be responsible for developing, in conjunction with the business, suitable commercial strategies and proposals. Use your knowledge of customers, the industry, and competition to identify and execute a strategy to win business
- Manage contacts and build stakeholder relationships within multiple verticals such as Power, Steel, EPC Contractors, Carbon Capture Consortia organizations, and Hydrogen Licensors to successfully position Honeywell’s carbon capture & clean hydrogen technologies
- Engage early with potential partners looking to develop clean hydrogen projects, liaising at all levels, including senior levels, of target organizations
- Develop and execute partnership strategy to maximize business potential for both parties
- Focal point for relationship strategies, account and sales plans, proposal strategies, and contract negotiations
- Support internal teams (technical sales, business) by offering market & competitive insights and help develop compelling value proposition
- Participate in conferences, fairs, industry events, meetings, and networking
- Develop targeted collateral, write blogs and white papers, and record podcasts to educate industry and specific customers on the carbon capture solutions that Honeywell can offer
- Deliver on financial targets for assigned projects, including sales revenue, cost of sales and services, and account receivables. Negotiate and close transactions
- Manage the sales forecast to ensure accuracy and provide accurate data to finance, production and sales management monthly, quarterly and annually
- Identify regional trends and customer needs - define organizational and business requirements to meet these needs
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Principal Electrical Design Engineer - Innovative Navigation and Sensors
Kraków
Wygasła: 11.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Act as a Electronic hardware lead and mentor / coach junior designers
- Perform technical planning, system integration, verification, cost and risk, and supportability analyses for total systems
- Perform analyses at all levels of total system product to include concept, design, fabrication, test, installation, operation and maintenance
- Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints
- Works with SGN Systems, Software and Project teams to deploy Integrated Product Delivery and Support (IPDS); including process and guidelines tailoring, training, product installation, and end user support
- Ensure assigned technical tasks are completed on-time and within given requirements
- Actively identify new technological opportunities that will help achieve incremental or step change improvements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Business Consultant Airport - Airfield Smart Building Solutions
Warszawa
Wygasła: 12.10.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Develop relationships with the key decision makers, uncover new business opportunities in the market
- Focus verticals are airport facilities and buildings, runway infrastructure projects (runway ground lighting, airfield docking systems, guidance systems)
- Create clear objectives for driving sales with key partners
- Identify new opportunities and propose competitive Honeywell solutions, qualify the opportunities, progress and close. Win orders and achieve or exceed target
- Be a trusted advisor of the partners, consultants, system designers
- Represent Honeywell with our customers in a cheerful, responsive, professional, proactive, and ethical manner that reflects well on our company and core values
- Create winning value propositions and proposals that win orders and achieve or exceed Target
- Leverage best in class sales methodology for maximizing sales potential. Follow the details of the Sales Operating System with an emphasis on disciplined usage of our CRM, accurate weekly forecasting, monthly pipeline reviews and quarterly walk to plan
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Account Manager (Industrial Automation)
Warszawa
Wygasła: 12.10.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Manage the day to day and strategic: maintaining a balanced approach to superior customer service and strategic account planning; quarterly results and long-term account goals
- Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions into the account
- Manage and build customer contacts, serving as the customer’s ambassador, “trusted advisor” and advocate
- Develop and sustain long term customer relationships
- Establish these relationships while engaging customers at all levels including senior levels of the customer organization
- Early engagement in the customer buying process diagnosing customers’ needs and tailoring solutions to match
- Focal point for relationship, account and sales plans, proposal strategies along with contract negotiations, etc
- Drives sales campaign and LOB (Line of Business) strategic initiatives
- Industrial automation customers in the process industries including, technical buyers, economic buyers, executives
- Guides and leverages management and executive sponsor interactions with the customer; Responsible for motivating others; providing strategic vision for the account while driving self and others for positive business results for Honeywell
- Leads peers by influence to ensure coordination and support to pursue orders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Sales Representative
Warszawa
Wygasła: 12.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Grow sales with assigned key account list and by identifying new customers
- Develop trust relationships with a portfolio of major clients
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal stakeholders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Customer Experience Specialist with Italian
Katowice
Wygasła: 02.09.2023
full-time
umowa o pracę
full office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- We have an opportunity for a Senior Customer Experience Specialist with Italian to join our Katowice site during this exciting time of expansion for our business
- Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies
- Key Responsibilities:
- •Processing Returns
- •Customer Invoicing
- •Prepare Forecast Reports
- •Administrative Support
- •Order Processing
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Experience Professional with Italian
Katowice
Wygasła: 23.04.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Validation and order entry of customer purchase orders within defined target
- Ensures timely resolution of all potential roadblocks preventing order processing flowing seamlessly to fulfilment (price discrepancy, credit holds, material exclusion etc)
- Covers order scheduling according customer specific requirements as well as internal stock availability
- Set up, document and maintaining the order entry process for assigned customers
- Acts as an active interface between customer, ISC, Logistics, Transportation, Finance and Sales to meet customer expectations, improve the end-to-end cycle
- Constantly facilitates removal / mitigation of roadblocks by proactively involving all parties to solve any issues that might arise between order entry and other internal departments
- Performs regular backlog management reporting to address customer requirements vs past due, blocked, incomplete orders and invoices, including system updates to reflect all order changes
- Supports revenue maximization activities (pull-in’s, drop ship, expedite requests) and partners with the demand & forecasting teams to ensure a smooth end of month/quarter closure activities not for 2c
- Getting familiar with existing documentation and managing the existing documentation as well as keeping it up to date (Value Stream Maps, SOPs, Transition checklists, RASIC and other). Identification of blind spots and potential risks
- Supports Supervisor in transition planning which includes i.e. preparation of the KT agenda, introduction to transition team and to the sending site, participation in regular catch up calls
- Actively takes part in shadowing during the visit at the sending site – reviews the documentation and compares it with the tasks that are being done, gathers customers specific requirements, identifies backlog
- Identification of ERP system/version used at the sending site and its initial analysis. Takes part in ERP migration – where applicable
- Supports SAP, Salesforce, InContact and any other necessary system implementation and use
- Builds professional relationship with the counterparts and related functions
- Sharing the knowledge gathered during the KT at sending site with the receiving team
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Customer Experience Specialist with Italian
Katowice
Wygasła: 23.04.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Timely gather all relevant info to accurately respond to all customer queries related to product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value
- Accurately and on time perform system updates: new customer set-up, customer amendment and change (including ship-to, bill-to, payer, direct/indirect customer etc., based on information received from sales)
- Other customer special requirements related to GBE/market
- Validation and order entry of customer purchase orders within defined target
- Ensures timely resolution of all potential roadblocks preventing order processing flowing seamlessly to fulfilment (price discrepancy, credit holds, material exclusion etc)
- Covers order scheduling according customer specific requirements as well as internal stock availability
- Set up, document and maintaining the order entry process for assigned customers
- Getting familiar and managing the existing documentation as well as keeping it up to date (Value Stream Maps, SOPs, Transition checklists, RASIC and other). Identification of blind spots and potential risks
- Supports Supervisor in transition planning which includes i.e. preparation of the KT agenda, introduction to transition team and to the sending site, participation in regular catch up calls
- Actively takes part in shadowing during the visit at the sending site – reviews the documentation and compares it with the tasks that are being done, gathers customers specific requirements, identifies backlog
- Identification of ERP system/version used at the sending site and its initial analysis. Takes part in ERP migration – where applicable
- Supports SAP, Salesforce, InContact and any other necessary system implementation
- Builds professional relationship with the counterparts and related functions
- Sharing the knowledge gathered during the KT at sending site with the receiving team
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Internship Technical Support with foreign languages
Katowice
Wygasła: 22.04.2023
additional / temporary
umowa o staż / praktyki
hybrid work
trainee
Obowiązki:
- Acquire basic electric and electronic skills
- Learn as much as possible about our product portfolio
- Manage entry level customer related issues
- Record all customer interactions into a CRM
- Actively participate in departmental activities and initiatives including self help
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Internship Customer Experience Administrator with German
Katowice
Wygasła: 21.04.2023
additional / temporary
umowa o staż / praktyki
hybrid work
trainee
Obowiązki:
- Administrative support via e-mail and phone - in our team we work from 8:00 to 16:30 every day, including one shift on telephone service 8:00 – 12:00 or 12:45 - 16:00
- Order processing - entering mail orders into SAP
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Internship Customer Experience Administrator with English
Katowice
Wygasła: 21.04.2023
additional / temporary
umowa o staż / praktyki
hybrid work
trainee
Obowiązki:
- Administrative support via e-mail and phone - in our team we work from 8:00 to 16:30 every day, including one shift on telephone service 8:00 – 12:00 or 12:45 - 16:00
- Order processing - entering mail orders into SAP
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Internship Customer Experience Administrator with Italian or French
Katowice
Wygasła: 21.04.2023
additional / temporary
umowa o staż / praktyki
hybrid work
trainee
Obowiązki:
- Order processing - entering mail orders into SAP (it is going down in 2023)
- Checking of product availability
- Email contact and phone contact with our clients
- Chat service
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Internship Customer Experience Administrator with Nordics
Katowice
Wygasła: 21.04.2023
additional / temporary
umowa o staż / praktyki
hybrid work
trainee
Obowiązki:
- Order processing - entering mail orders into SAP
- Checking of product availability - basic product knowledge
- Email and phone contact with our clients
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Customer Experience Specialist - German
Katowice
Wygasła: 15.04.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Effectively gathering all relevant information to accurately responding to all customer queries related to product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value
- Performing accurate and punctual system updates on customer amendment and change (including ship-to, bill-to, direct/indirect customer etc., based on information received from sales)
- Validation and order entry of customer purchase orders within defined target and ensures timely resolution of all potential roadblocks preventing order processing flowing seamlessly to fulfilment (price discrepancy, credit holds, material exclusion etc.)
- Acting as an active interface between customer, ISC, Logistics, Transportation, Finance and Sales to meet customer expectations, improve the end-to-end cycle and constantly facilitates removal / mitigation of roadblocks by proactively involving all parties to solve any issues that might arise between order entry and other internal departments
- Supporting revenue maximization activities (pull-in's, drop ship, expedite requests) and partners with the demand and forecasting teams to ensure a smooth and end of month/quarter closure activities
- Performing regular backlog management reporting to address customer requirements vs past due, blocked, incomplete orders and invoices, including system updates to reflect all order changes
- Supports all customer disputes regarding standard return transactions, short shipments, and ensures fast resolution in collaboration with other internal departments
- Applies HOS methodology, quality standards and process compliance in day-to-day activities and highlights process deviations or exceptions, ensures best practice sharing and initiates process improvement opportunities where required
- Based on business requirements, taking part in current projects related to process improvements, task automation, process standardization and data update. Performing basic tasks and testing based on clear work instructions
- Acting as delegate and escalation point on low complexity cases on team leader’s or manager’s requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Engineer
Warszawa
Wygasła: 15.04.2023
pełny etat
umowa o pracę
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
- Tworzenie aplikacji dla sterowników PLC zarządzających pracą systemów klimatyzacji oraz wentylacji,
- Integracja urządzeń oraz systemów, w ramach jednej platformy BMS zarządzającej pracą budynku,
- Uczestniczenie w procesie uruchomień i odbiorów instalacji,
- Przygotowywanie masek graficznych na potrzeby wizualizacji integrowanych systemów,
- Analiza i weryfikacja dokumentacji projektowej oraz ofert pod kątem ograniczeń technicznych i budżetowych,
- Udział w tworzeniu harmonogramów prac i alokacja zasobów własnych na bieżących projektach,
- Prowadzenie korespondencji z biurem projektowym, firmami podwykonawczymi oraz klientem końcowym,
- Uczestniczenie w spotkaniach koordynacyjnych na budowach i zdalnie,
- Kontrola jakości i postępu prac podwykonawców,
- Przygotowywanie dokumentacji powykonawczej,
- Rozwiązywanie problemów technicznych oraz prowadzenie korespondencji w języku angielskim z centrum wsparcia technicznego,
- Prowadzenie szkoleń dla użytkowników w ramach realizowanych projektów
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
M&V Specialist Europe (E&S)
Warszawa
Wygasła: 15.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Develop & implement Measurement & Verification (M&V) plans for Carbon & Energy Performance contracts
- Provide M&V support to the development team during HBS response to RFPs/RPQs for EnPCs
- Help estimate M&V cost at different levels of performance contracts
- Review bid/contract packages for quality assurance and making sure that M&V requirements are properly identified
- Coordinate M&V activities with Energy and Carbon Analyst (ECA), M&V Risk Specialist, Solution Development Engineer (SDE), Project Construction Manager (PM), design and commissioning engineers during proposal, energy audit, design, construction and commissioning periods
- Interface with SDE for review of design intent and savings calculations
- Review, analyze and manage Energy Analysis by others including utility bill accounting, GHG inventory, end-use analysis and tariff modeling. Advise or perform the aforementioned as needed
- Participate in data collection and performance verification of retrofitted equipment
- Conduct on-site spot measurements and short term data collection during construction and post-retrofit periods as required
- Review building or campus energy systems baselines and develop baseline adjustments based on site reviews
- Analyze energy management control system’s operation, sequences and trend data for system optimization and compliance to the M&V plan
- Make recommendations to Sales, SDE and PM teams for improved customer support; assist in contract retention strategies
- Perform on-site trouble shooting and data logging to validate and correct project performance
- Determine and forecast shortfall payouts. Notify Sales, SDE and PM teams of potential savings shortfall, coordinate form of guarantee shortfall makeup, and closeout customer receipt/acceptance of annual performance period. Assist in any shortfall mitigation activities
- Maintain all customer records related to energy performance contracts
- Prepare savings & Carbon guarantee, energy analysis, and/or presentations for various contract customers
- Deliver and explain savings and energy analysis results to customers
- Prepare customer Meeting Reports to document all agreements and needed actions
- This position will have diverse accountability for multiple customers at various locations
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Learning System Administrator
Katowice
Wygasła: 15.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- The Learning Management System (LMS) Administrator will manage and coordinate training events, record and control training information for the Learning Management System (LMS)
- LMS Administration and record control of training information with input from users, subject matter experts, trainers and other learning development personnel to ensure accurate learning plans/histories and availability of current training materials
- Oversee the creation, edit and/or retirement of training items and curricula in the LMS
- Edit/link training materials to ensure availability to users
- Build and/or run reports to show user status or other requested information
- Apply LMS knowledge to provide front line technical support (or escalation) for users
- Thoroughly research customer requests and questions and provide suggestions for resolution
- Using the technology platform, provide training with recommended solutions to enhance training
- Monitor the Training inbox to provide timely and accurate execution of customer training requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Energy & Sustainability - Business Consultant
Warszawa
Wygasła: 15.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- The Energy & Sustainability vertical is essentially a key growth business, within an established organization that can provide resources and investment to grow fast
- Energy & Sustainability is a now a strategic goal for the wider Honeywell, is core to business growth and attracts internal investment
- Business growth in Energy & Sustainability in Europe, the Middle East, North America and Asia Pacific demonstrates the strength of the Honeywell proposition
- The Business Consultant role reports directly to the Energy & Sustainability Director – Europe
- Engage with C-suite/Senior influencers within customer organizations with Zero Carbon Objective programs and other Sustainability strategic objectives. Communicate the value proposition and ROI of the Energy & Sustainability program
- Develop internal and external partnerships to drive and formulate a high end value proposition
- Be informed about the local Zero Carbon / Energy & Sustainability legislation in the designated geography to identify market opportunities and deliver value solutions
- Leverage financing & granting models for opportunities as they unfold – EU Recovery and Resilience Funds, EU Green Deal
- Be fully aware of the Honeywell offering as well as align with the Partnership networks for complementary offerings including Renewable Energy Source and micro-grid offerings
- Identify portfolio gaps and latest market technology trends on Sustainability
- Provide reports and actively drive the health of KPIs such as sales pipeline growth, conversion rate (HIT Rate), Consultant and Developers affiliation, and sales activity
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Customer Experience Specialist with English and French
Katowice
Wygasła: 15.04.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Effectively gathering all relevant information to accurately responding to all customer queries related to product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value
- Performing accurate and punctual system updates on customer amendment and change (including ship-to, bill-to, direct/indirect customer etc., based on information received from sales)
- Validation and order entry of customer purchase orders within defined target and ensures timely resolution of all potential roadblocks preventing order processing flowing seamlessly to fulfilment (price discrepancy, credit holds, material exclusion etc.)
- Acting as an active interface between customer, ISC, Logistics, Transportation, Finance and Sales to meet customer expectations, improve the end-to-end cycle and constantly facilitates removal / mitigation of roadblocks by proactively involving all parties to solve any issues that might arise between order entry and other internal departments
- Supporting revenue maximization activities (pull-in's, drop ship, expedite requests) and partners with the demand and forecasting teams to ensure a smooth and end of month/quarter closure activities
- Performing regular backlog management reporting to address customer requirements vs past due, blocked, incomplete orders and invoices, including system updates to reflect all order changes
- Supports all customer disputes regarding standard return transactions, short shipments, and ensures fast resolution in collaboration with other internal departments
- Applies HOS methodology, quality standards and process compliance in day-to-day activities and highlights process deviations or exceptions, ensures best practice sharing and initiates process improvement opportunities where required
- Based on business requirements, taking part in current projects related to process improvements, task automation, process standardization and data update. Performing basic tasks and testing based on clear work instructions
- Acting as delegate and escalation point on low complexity cases on team leader’s or manager’s requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Experience Supervisor with English and German
Katowice
Wygasła: 15.04.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Team organization
- Building and maintaining partnership with stakeholders
- Alignment and standardization
- Management Operating System and Continuous improvement
- Individual and team performance
- Organization and management of subordinated human resources
- Communication and reporting
- Health, Security, Environmnet, emergency situations
- Key Performance indicators
- Working relationships – internally, in Honeywell and externally, with customers, suppliers, authorities etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Customer Experience Specialist with German
Katowice
Wygasła: 15.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Pre-Order Entry
- Order Entry
- Backlog Management
- Claims management
- Continuous Improvement & Honeywell Operating System (HOS)
- Transition support
- Process Maintenance and Training
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Field Service Engineer
Warszawa
Wygasła: 14.04.2023
full-time
umowa o pracę
hybrid work
entry level & blue collar
Obowiązki:
- Maintenance/Troubleshooting/Diagnostics of the DCS (Distributed Control Systems), the ESD (Emergency Shutdown Systems) and QCS (Quality Control Systems)
- DCS, ESD installation (hardware/software), commissioning
- Networking, Cyber Security: design, implementation, configuration, diagnostics
- Provide service related to the upgrades and migrations of the DCS/ESD
- Technical Support for all in country customers
- Handle required administration
- Shares technical knowledge within colleagues
- Report progress of each service project/activities and issues to FSM
- May require carrying out site work and international assignments from time to time
- Proactively recommends potential quality and efficiency improvement within service team
- Ensures that all electronic waste disposal is according to legislation
- Complies with Corporate, local, Health, Safety and Environmental regulations
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Customer Experience Specialist - German
Katowice
Wygasła: 01.04.2023
full-time
umowa o pracę
full office work
expert
Obowiązki:
- Effectively gathering all relevant information to accurately responding to all customer queries related to product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value
- Performing accurate and punctual system updates on customer amendment and change (including ship-to, bill-to, direct/indirect customer etc., based on information received from sales)
- Validation and order entry of customer purchase orders within defined target and ensures timely resolution of all potential roadblocks preventing order processing flowing seamlessly to fulfilment (price discrepancy, credit holds, material exclusion etc.)
- Acting as an active interface between customer, ISC, Logistics, Transportation, Finance and Sales to meet customer expectations, improve the end-to-end cycle and constantly facilitates removal / mitigation of roadblocks by proactively involving all parties to solve any issues that might arise between order entry and other internal departments
- Supporting revenue maximization activities (pull-in's, drop ship, expedite requests) and partners with the demand and forecasting teams to ensure a smooth and end of month/quarter closure activities
- Performing regular backlog management reporting to address customer requirements vs past due, blocked, incomplete orders and invoices, including system updates to reflect all order changes
- Supports all customer disputes regarding standard return transactions, short shipments, and ensures fast resolution in collaboration with other internal departments
- Applies HOS methodology, quality standards and process compliance in day-to-day activities and highlights process deviations or exceptions, ensures best practice sharing and initiates process improvement opportunities where required
- Based on business requirements, taking part in current projects related to process improvements, task automation, process standardization and data update. Performing basic tasks and testing based on clear work instructions
- Acting as delegate and escalation point on low complexity cases on team leader’s or manager’s requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Customer Experience Specialist - Italian
Katowice
Wygasła: 01.04.2023
full-time
umowa o pracę
full office work
expert
Obowiązki:
- Effectively gathering all relevant information to accurately responding to all customer queries related to product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value
- Performing accurate and punctual system updates on customer amendment and change (including ship-to, bill-to, direct/indirect customer etc., based on information received from sales)
- Validation and order entry of customer purchase orders within defined target and ensures timely resolution of all potential roadblocks preventing order processing flowing seamlessly to fulfilment (price discrepancy, credit holds, material exclusion etc.)
- Acting as an active interface between customer, ISC, Logistics, Transportation, Finance and Sales to meet customer expectations, improve the end-to-end cycle and constantly facilitates removal / mitigation of roadblocks by proactively involving all parties to solve any issues that might arise between order entry and other internal departments
- Supporting revenue maximization activities (pull-in's, drop ship, expedite requests) and partners with the demand and forecasting teams to ensure a smooth and end of month/quarter closure activities
- Performing regular backlog management reporting to address customer requirements vs past due, blocked, incomplete orders and invoices, including system updates to reflect all order changes
- Supports all customer disputes regarding standard return transactions, short shipments, and ensures fast resolution in collaboration with other internal departments
- Applies HOS methodology, quality standards and process compliance in day-to-day activities and highlights process deviations or exceptions, ensures best practice sharing and initiates process improvement opportunities where required
- Based on business requirements, taking part in current projects related to process improvements, task automation, process standardization and data update. Performing basic tasks and testing based on clear work instructions
- Acting as delegate and escalation point on low complexity cases on team leader’s or manager’s requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Customer Experience Specialist - French
Katowice
Wygasła: 01.04.2023
full-time
umowa o pracę
full office work
expert
Obowiązki:
- Effectively gathering all relevant information to accurately responding to all customer queries related to product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value
- Performing accurate and punctual system updates on customer amendment and change (including ship-to, bill-to, direct/indirect customer etc., based on information received from sales)
- Validation and order entry of customer purchase orders within defined target and ensures timely resolution of all potential roadblocks preventing order processing flowing seamlessly to fulfilment (price discrepancy, credit holds, material exclusion etc.)
- Acting as an active interface between customer, ISC, Logistics, Transportation, Finance and Sales to meet customer expectations, improve the end-to-end cycle and constantly facilitates removal / mitigation of roadblocks by proactively involving all parties to solve any issues that might arise between order entry and other internal departments
- Supporting revenue maximization activities (pull-in's, drop ship, expedite requests) and partners with the demand and forecasting teams to ensure a smooth and end of month/quarter closure activities
- Performing regular backlog management reporting to address customer requirements vs past due, blocked, incomplete orders and invoices, including system updates to reflect all order changes
- Supports all customer disputes regarding standard return transactions, short shipments, and ensures fast resolution in collaboration with other internal departments
- Applies HOS methodology, quality standards and process compliance in day-to-day activities and highlights process deviations or exceptions, ensures best practice sharing and initiates process improvement opportunities where required
- Based on business requirements, taking part in current projects related to process improvements, task automation, process standardization and data update. Performing basic tasks and testing based on clear work instructions
- Acting as delegate and escalation point on low complexity cases on team leader’s or manager’s requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Customer Experience Specialist - Dutch
Katowice
Wygasła: 01.04.2023
full-time
umowa o pracę
full office work
expert
Obowiązki:
- Effectively gathering all relevant information to accurately responding to all customer queries related to product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value
- Performing accurate and punctual system updates on customer amendment and change (including ship-to, bill-to, direct/indirect customer etc., based on information received from sales)
- Validation and order entry of customer purchase orders within defined target and ensures timely resolution of all potential roadblocks preventing order processing flowing seamlessly to fulfilment (price discrepancy, credit holds, material exclusion etc.)
- Acting as an active interface between customer, ISC, Logistics, Transportation, Finance and Sales to meet customer expectations, improve the end-to-end cycle and constantly facilitates removal / mitigation of roadblocks by proactively involving all parties to solve any issues that might arise between order entry and other internal departments
- Supporting revenue maximization activities (pull-in's, drop ship, expedite requests) and partners with the demand and forecasting teams to ensure a smooth and end of month/quarter closure activities
- Performing regular backlog management reporting to address customer requirements vs past due, blocked, incomplete orders and invoices, including system updates to reflect all order changes
- Supports all customer disputes regarding standard return transactions, short shipments, and ensures fast resolution in collaboration with other internal departments
- Applies HOS methodology, quality standards and process compliance in day-to-day activities and highlights process deviations or exceptions, ensures best practice sharing and initiates process improvement opportunities where required
- Based on business requirements, taking part in current projects related to process improvements, task automation, process standardization and data update. Performing basic tasks and testing based on clear work instructions
- Acting as delegate and escalation point on low complexity cases on team leader’s or manager’s requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Customer Experience Specialist - Czech
Katowice
Wygasła: 01.04.2023
full-time
umowa o pracę
full office work
expert
Obowiązki:
- Effectively gathering all relevant information to accurately responding to all customer queries related to product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value
- Performing accurate and punctual system updates on customer amendment and change (including ship-to, bill-to, direct/indirect customer etc., based on information received from sales)
- Validation and order entry of customer purchase orders within defined target and ensures timely resolution of all potential roadblocks preventing order processing flowing seamlessly to fulfilment (price discrepancy, credit holds, material exclusion etc.)
- Acting as an active interface between customer, ISC, Logistics, Transportation, Finance and Sales to meet customer expectations, improve the end-to-end cycle and constantly facilitates removal / mitigation of roadblocks by proactively involving all parties to solve any issues that might arise between order entry and other internal departments
- Supporting revenue maximization activities (pull-in's, drop ship, expedite requests) and partners with the demand and forecasting teams to ensure a smooth and end of month/quarter closure activities
- Performing regular backlog management reporting to address customer requirements vs past due, blocked, incomplete orders and invoices, including system updates to reflect all order changes
- Supports all customer disputes regarding standard return transactions, short shipments, and ensures fast resolution in collaboration with other internal departments
- Applies HOS methodology, quality standards and process compliance in day-to-day activities and highlights process deviations or exceptions, ensures best practice sharing and initiates process improvement opportunities where required
- Based on business requirements, taking part in current projects related to process improvements, task automation, process standardization and data update. Performing basic tasks and testing based on clear work instructions
- Acting as delegate and escalation point on low complexity cases on team leader’s or manager’s requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Customer Experience Specialist - Nordics
Katowice
Wygasła: 01.04.2023
full-time
umowa o pracę
full office work
expert
Obowiązki:
- Effectively gathering all relevant information to accurately responding to all customer queries related to product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value
- Performing accurate and punctual system updates on customer amendment and change (including ship-to, bill-to, direct/indirect customer etc., based on information received from sales)
- Validation and order entry of customer purchase orders within defined target and ensures timely resolution of all potential roadblocks preventing order processing flowing seamlessly to fulfilment (price discrepancy, credit holds, material exclusion etc.)
- Acting as an active interface between customer, ISC, Logistics, Transportation, Finance and Sales to meet customer expectations, improve the end-to-end cycle and constantly facilitates removal / mitigation of roadblocks by proactively involving all parties to solve any issues that might arise between order entry and other internal departments
- Supporting revenue maximization activities (pull-in's, drop ship, expedite requests) and partners with the demand and forecasting teams to ensure a smooth and end of month/quarter closure activities
- Performing regular backlog management reporting to address customer requirements vs past due, blocked, incomplete orders and invoices, including system updates to reflect all order changes
- Supports all customer disputes regarding standard return transactions, short shipments, and ensures fast resolution in collaboration with other internal departments
- Applies HOS methodology, quality standards and process compliance in day-to-day activities and highlights process deviations or exceptions, ensures best practice sharing and initiates process improvement opportunities where required
- Based on business requirements, taking part in current projects related to process improvements, task automation, process standardization and data update. Performing basic tasks and testing based on clear work instructions
- Acting as delegate and escalation point on low complexity cases on team leader’s or manager’s requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Cust Exp Specialist with Danish
Katowice
Wygasła: 01.04.2023
full-time
umowa o pracę
full office work
expert
Obowiązki:
- Effectively gathering all relevant information to accurately responding to all customer queries related to product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value
- Performing accurate and punctual system updates on customer amendment and change (including ship-to, bill-to, direct/indirect customer etc., based on information received from sales)
- Validation and order entry of customer purchase orders within defined target and ensures timely resolution of all potential roadblocks preventing order processing flowing seamlessly to fulfilment (price discrepancy, credit holds, material exclusion etc.)
- Acting as an active interface between customer, ISC, Logistics, Transportation, Finance and Sales to meet customer expectations, improve the end-to-end cycle and constantly facilitates removal / mitigation of roadblocks by proactively involving all parties to solve any issues that might arise between order entry and other internal departments
- Supporting revenue maximization activities (pull-in's, drop ship, expedite requests) and partners with the demand and forecasting teams to ensure a smooth and end of month/quarter closure activities
- Performing regular backlog management reporting to address customer requirements vs past due, blocked, incomplete orders and invoices, including system updates to reflect all order changes
- Supports all customer disputes regarding standard return transactions, short shipments, and ensures fast resolution in collaboration with other internal departments
- Applies HOS methodology, quality standards and process compliance in day-to-day activities and highlights process deviations or exceptions, ensures best practice sharing and initiates process improvement opportunities where required
- Based on business requirements, taking part in current projects related to process improvements, task automation, process standardization and data update. Performing basic tasks and testing based on clear work instructions
- Acting as delegate and escalation point on low complexity cases on team leader’s or manager’s requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Tech Support Specialist with German
Katowice
Wygasła: 31.03.2023
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
- Facilitate issue identification and analysis
- Investigate and resolve technical issues
- Track requests resolution
- Provide technical training
- Build relationships with customers
- Test products & software
- Develop and share knowledge
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Technical Support Specialist with German
Katowice
Wygasła: 01.03.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Facilitate issue identification and analysis
- Investigate and resolve technical issues
- Track requests resolution
- Provide technical training
- Build relationships with customers
- Test products & software
- Develop and share knowledge
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Tech Support Specialist - Nordics
Katowice
Wygasła: 31.03.2023
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
- Facilitate issue identification and analysis
- Investigate and resolve technical issues
- Track requests resolution
- Provide technical training
- Build relationships with customers
- Test products & software
- Develop and share knowledge
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Cust Exp Specialist with German
Katowice
Wygasła: 30.03.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Effectively gathering all relevant information to accurately responding to all customer queries related to product availability, stock levels, list prices where applicable (awareness of confidentiality constraints), lead times, minimum order quantity and/or value
- Performing accurate and punctual system updates on customer amendment and change (including ship-to, bill-to, direct/indirect customer etc., based on information received from sales)
- Validation and order entry of customer purchase orders within defined target and ensures timely resolution of all potential roadblocks preventing order processing flowing seamlessly to fulfilment (price discrepancy, credit holds, material exclusion etc.)
- Acting as an active interface between customer, ISC, Logistics, Transportation, Finance and Sales to meet customer expectations, improve the end-to-end cycle and constantly facilitates removal / mitigation of roadblocks by proactively involving all parties to solve any issues that might arise between order entry and other internal departments
- Supporting revenue maximization activities (pull-in's, drop ship, expedite requests) and partners with the demand and forecasting teams to ensure a smooth and end of month/quarter closure activities
- Performing regular backlog management reporting to address customer requirements vs past due, blocked, incomplete orders and invoices, including system updates to reflect all order changes
- Supports all customer disputes regarding standard return transactions, short shipments, and ensures fast resolution in collaboration with other internal departments
- Applies HOS methodology, quality standards and process compliance in day-to-day activities and highlights process deviations or exceptions, ensures best practice sharing and initiates process improvement opportunities where required
- Based on business requirements, taking part in current projects related to process improvements, task automation, process standardization and data update. Performing basic tasks and testing based on clear work instructions
- Acting as delegate and escalation point on low complexity cases on team leader’s or manager’s requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Internship Customer Experience Administrator with Italian or French
Katowice
Wygasła: 03.03.2023
additional / temporary
umowa o staż / praktyki
trainee
Obowiązki:
- Order processing - entering mail orders into SAP (it is going down in 2023)
- Checking of product availability
- Email contact and phone contact with our clients
- Chat service
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Internship Customer Experience Administrator with Nordics
Katowice
Wygasła: 03.03.2023
additional / temporary
umowa o staż / praktyki
trainee
Obowiązki:
- Order processing - entering mail orders into SAP
- Checking of product availability - basic product knowledge
- Email and phone contact with our clients
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Internship Customer Experience Administrator with German
Katowice
Wygasła: 03.03.2023
additional / temporary
umowa o staż / praktyki
trainee
Obowiązki:
- Administrative support via e-mail and phone - in our team we work from 8:00 to 16:30 every day, including one shift on telephone service 8:00 – 12:00 or 12:45 - 16:00
- Order processing - entering mail orders into SAP
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Technical Support Specialist with German
Katowice
Wygasła: 20.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Handling internal and external customer related issues and concerns
- Point of escalation for Level Specialists
- Develop FAQ's, guides and "How-To" videos on hardware and software applications
- Support the development of internal documentation
- Order Entry and claims management
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Security Sr Channel Sales Representative
Warszawa
Wygasła: 08.10.2022
full-time
umowa o pracę
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Develops and executes business plan for Honeywell Security in the assigned region of SEE region. Support of distribution & channel partners within the key market segments in coordination Matrix to Security Sales Leader and directly reported to the Country Manager Poland
- Effectively supports the partners, strategic accounts, end-users and designer in the assigned territory
- Provides support and helps them prioritize, plan work and focus on sales goals. Work on tenders, specs sheets & quotation on time
- Track the new projects and work closely with HON SBGs in the assigned territory
- Provide support for trade shows, training sessions, and market activities
- Ability to think strategically, execute sales tactics, analyze markets, analyzes sales, manages and develops sales of products to maximize overall sales performance
- Meet or exceed the territory’s sales and profit goals for new product launches, integrator penetration, and overall quota
- Inform the company of any notable market developments regarding customers and competitors
- Update project information and event tracking in our CRM toll (NEX)
- Create an annual business plan that is to be reviewed on a quarterly basis
- Create clear objectives for driving sales with key partners; develop positive working relationships with distributors/VARs
- Incorporate the effective use of Honeywell sales tools, and other resources provided
- Identify specific sources of incremental growth to achieve goals, think out of the box
- Educate and motivate the distributor sales force on current and new product launches, programs, promotions, and sales tools, and provide them with sales assistance
- Monitor distributor sales progress; provide them feedback via periodic business reviews
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sr Account Manager
Warszawa
Wygasła: 13.08.2022
full-time
umowa o pracę
senior specialist (Senior)
Obowiązki:
- Establishing and sustaining customer relationships
- Engaging in the customer buying process
- Leveraging cross functional company resources to address customer needs and initiatives
- Identifies new sales opportunities and focuses on providing consultative support by building value propositions for solutions
- Strategic account planning; quarterly results and long-term account goals
- Driving sales campaigns and strategic initiatives for account growth
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior HR Services Administrator
Katowice
Wygasła: 03.08.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Onboarding process administration (including but not limited to contract preparation, track progress, induction and all necessary arrangements);
- Coordinate and provide data and information to payroll for monthly closing;
- Working with employees files in accordance with the labor code and other legislation rules;
- Medical checks and benefits administration;
- Preparation of the documents – contracts, amendments, verification letters etc.);
- Absences administration;
- Foreigner EEs documents administration and cooperation with legal company regarding to immigration process;
- Exit process administration;
- Managing HRS service requests in CRM according to Golden rules;
- Comply with all required policies & local labor law;
- Reports related to HRS;
- Participation in HR projects;
- Support HRS related audit;
- Answering to employees queries and direct them to the right channel if needed;
- Involvement in process integration if required;
- Initiate improvement ideas and action on it
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Experience Training Supervisor
Katowice
Wygasła: 23.07.2022
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- The HBT CX CS Training Supervisor will lead a team of Process Trainers and work with the HBT Employee Training Lead to provide high quality, employee focused training programs that support the achievement of:
- - Current learning needs of the business
- - Required skill and knowledge levels for the future
- - Responsible for Case Evaluations & Level 3 Support to CS Org
- Key Responsibilities
- - Supervise a team that drives curriculums that help employees become more knowledgeable of and efficient with our CS Processes
- - Build Dashboards for optimum and accurate reporting of work done by the team & build efficiency metrics for the delivery group
- - Design and deliver standard, customized and tailored training programs
- - Maintain and develop course content to current offerings
- - Review effectiveness of training programs
- - Assist align current learning processes, products, services & processes to suit Business direction
- - Responsible for Process Training and Soft Skill training
- - Responsible for Case Evaluations to identify Individual and overall Training Needs
- - Travel may be required to cover multiple hubs
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Sales Representative
Warszawa
Wygasła: 08.07.2022
full-time
umowa o pracę
senior specialist (Senior)
Obowiązki:
- Business Relationships: Actively seeks outs, plans and leverages internal and external relationships to drive business for HBS. Establishes strategic relationships or a vision for developing a committed customer. Networks internally with HBS/ACS to achieve full customer satisfaction with the best HBS/ACS resources
- Sales Process: Proactively leads, manages and executes the disciplined sales process from start to finish; anticipates customer needs and requirements ensuring that they are met every step of the way from sale to execution; acts as team leader internally and externally during the entire sales process
- Customers: Exhibits extensive knowledge of the customers’ business, strategic drivers, financial requirements and is able to discuss and leverage strategic business value in conversation at the highest levels of the organization
- People Management: Leverages resources to address customers’ drivers and initiatives; Guides and leverages management and executive sponsor interactions with new customers; Responsible for motivating others; provide strategic vision for order, margin and growth in new accounts, new markets, and new geographies while driving self and others for positive business results for HBS
- Results: Profitable growth and focus on in the form of new customers and new opportunities; Orders and margin above set quota in support of Annual Operating Plan
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Customer Experience Specialist with French
Katowice
Wygasła: 06.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Handle entry level customer related issues and concerns
- Record all customer interactions into a CRM (Customer Relationship Management) Database
- Process standard orders & Maintain order accuracy
- Ensure all orders are entered within timeframe
- Process changes and enhancements to orders
- Actively participate in departmental activities and initiatives
- Maintain complete customer records of all direct customers returns, orders, credits, and requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Technical Support with German language - Internship
Katowice
Wygasła: 02.07.2022
additional / temporary
umowa o staż / praktyki
hybrid work
trainee
Obowiązki:
- Acquire basic electric and electronic skills
- Learn as much as possible about our product portfolio
- Manage entry-level customer related issues
- Record all customer interactions into a CRM
- Actively participate in departmental activities and initiatives including self-hel
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Experience Manager (HBT)
Katowice
Wygasła: 24.06.2022
full-time
umowa o pracę
team manager
Obowiązki:
- Team organization
- Building and maintaining partnership with stakeholders
- Alignment and standardization strategies, ensuring Customer experience and efficiency are priorities
- MOS (Management Operating System) and Continuous improvement
- Take care of individual and team performance
- Organization and management team of 60 individuals (5 supervisors directly to report)
- Communication and reporting
- and Monitors the achievement of HSE targets, according to continuous improvement philosophy, prevention of of accidents environment pollution
- Performs daily activities (Key Performance Indicators) related to the areas of responsibility, according to the performance level established and regularly monitored by internal management tools (e.g. Tier / Weekly / Monthly)
- Working relationships - Internally, in Honeywell and externally, with customers, suppliers, authorities etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior CX Specialist with Norwegian or Danish
Katowice
Wygasła: 17.06.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Handle entry level customer related issues and concerns
- Record all customer interactions into a CRM (Customer Relationship Management) Database
- Process standard orders & Maintain order accuracy
- Ensure all orders are entered within timeframe
- Process changes and enhancements to orders
- Actively participate in departmental activities and initiatives
- Maintain complete customer records of all direct customers returns, orders, credits, and requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Customer Experience Program Management Supervisor
Katowice
Wygasła: 09.06.2022
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Lead efficiency, automation and digitalization projects for Honeywell SPS Organization
- Prepare project timelines and deliver projects on time, quality and budget, engaging x-functionally all required stakeholders
- Demonstrate strong presentation skills in front of internal and external audiences
- Act as a subject matter expert for multi-disciplinary teams and direct reports for all site projects
- Mentor, train and directly supervise team members, SMEs
- Assure work and project objectives are met by the team
- Act as escalation point for any risks or issues encountered by other PM & Quality team members
- Continuous Improvement & HOS
- Apply HOS methodology, quality standards and process compliance in day-to-day activities
- Drive standardization, highlight process deviations or exceptions, ensure best practice sharing and initiate process improvement opportunities where required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Experience Specialist with German
Katowice
Wygasła: 03.06.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Handle entry level customer related issues and concerns
- Record all customer interactions into a CRM (Customer Relationship Management) Database
- Process standard orders & Maintain order accuracy
- Ensure all orders are entered within timeframe
- Process changes and enhancements to orders
- Actively participate in departmental activities and initiatives
- Maintain complete customer records of all direct customers returns, orders, credits, and requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Account Manager
śląskie
Wygasła: 16.04.2022
Umowa o pracę
Starszy specjalista (Senior)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Finance Analyst
śląskie
Wygasła: 09.04.2022
Umowa o pracę
Starszy specjalista (Senior)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Customer Experience Specialist with Italian
śląskie
Wygasła: 27.03.2022
Umowa o pracę
Starszy specjalista (Senior)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Tech Support with German language - Internship
śląskie
Wygasła: 26.03.2022
Umowa o dzieło
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
(Senior) Technical Support Specialist with Dutch
śląskie
Wygasła: 26.03.2022
Umowa o pracę
Starszy specjalista (Senior)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Customer Experience Specialist with French
śląskie
Wygasła: 26.03.2022
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Application Sales Engineer
mazowieckie
Wygasła: 23.03.2022
Umowa o pracę
Starszy specjalista (Senior)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Customer Experience Specialist with German
śląskie
Wygasła: 20.03.2022
Umowa o pracę
Starszy specjalista (Senior)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Customer Experience Specialist with Dutch
śląskie
Wygasła: 20.03.2022
Umowa o pracę
Starszy specjalista (Senior)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Business Partner SPS EMEA
śląskie
Wygasła: 16.03.2022
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Controls Scheduler
śląskie
Wygasła: 13.03.2022
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Technical Services Inside Sales Representative
śląskie
Wygasła: 24.02.2022
Pełny etat
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Lead Account Manager (CEE countries)
małopolskie
Wygasła: 17.02.2022
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Experience Supervisor with German
śląskie
Wygasła: 11.02.2022
Umowa o pracę
Kierownik / Koordynator
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Experience Specialist with Dutch
śląskie
Wygasła: 04.02.2022
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sr Customer Experience Specialist with German
śląskie
Wygasła: 04.02.2022
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Experience Specialist with German or English - Internship
śląskie
Wygasła: 14.01.2022
Pełny etat
Umowa o pracę
Praktykant / Stażysta
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sr Customer Experience Specialist with Danish
śląskie
Wygasła: 02.01.2022
Pełny etat
Umowa o pracę
Starszy specjalista (Senior)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Customer Experience Specialist with Dutch
śląskie
Wygasła: 24.12.2021
Umowa o pracę
Starszy specjalista (Senior)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Customer Experience Specialist with German
śląskie
Wygasła: 24.12.2021
Umowa o pracę
Starszy specjalista (Senior)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Experience Specialist with Norwegian
śląskie
Wygasła: 24.12.2021
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Application Specialist
śląskie
Wygasła: 08.12.2021
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Graduate & Intern Hiring - Be a Part of our Talent Community
mazowieckie
Wygasła: 08.12.2021
Praktykant / Stażysta
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sr Controllership Supervisor
zagranica
Wygasła: 24.10.2021
Umowa o pracę
Kierownik / Koordynator
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sr Controllership Supervisor
zagranica
Wygasła: 24.09.2021
Umowa o pracę
Kierownik / Koordynator
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
European Vendor Scheduler & Planner
zagranica
Wygasła: 23.09.2016
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
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