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As a Consumer Services Representative you will speak with consumers who use our DYMO products in EMEA region. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
DYMO is our renowned brand of desktop and portable label printers
You will act as an ambassador of Newell Brands/ DYMO when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Provide technical support to international users for computer/printer related technical problems
• Assist the consumers in resolving technical problems by providing guidance regarding software and hardware problems
• Engage with the consumers through email, chat, phone, social media, reviews portal, etc. in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Identify consumer problems and complaints to ensure that inquiries are successfully resolved
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Facilities & Workplaces Services Leader, you will oversee the day-to-day operations of our Poznan office in a dynamic environment. You will join the Enterprise Real Estate & Facilities team, which consists of people based in different locations within the EMEA region. Your role includes managing one direct report
Key responsibilities:
• Supporting company’s health and safety initiatives and working with the H&S manager
• Contractors and vendors management: Oversee vendor management, review quotes, submit Purchase Orders, and review final invoices for processing promptly. Review contracts annually for cost and quality effectiveness
• Fleet management: planning, directing, managing, coordinating, and supervising the programs for acquisition, assignment, utilization, maintenance, repair, replacement, and disposal of approximately 25 fleet vehicles in Poland
• Environmental reporting
• Budget management: support and manage the office budget and ensure that fiscal controls are followed, monthly financial reports are a true reflection of expenses incurred, invoices are approved and appropriately funded, and budgets are developed consistent with Company format, schedule, and content requirements. Forecasting the future spend and cost to be incurred based on the office needs
• Office space management and occasional office events organization
As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
Our portfolio of products is very diverse - from stationery to small household appliances
You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Create and maintain consumer information and case management to relay accurate information back to the business
• Uses knowledge of products to ensure accurate information is communicated to consumers
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As HR Data Processing Analyst, you will be responsible for timely and accurate entry of HR data into SAP-HCM and issuing required HR documentation following the predefined process
You will be part of Global HR Data Management Team. You will support HR Business Partners and key HR processes in North America, EMEA, APAC and Latin America
Responsibilities:
• Process employee data changes in SAP-HCM, including but not limited to employee lifecycle events, within the defined process and accepted governance structure,
• Process changes regarding Organization Management in SAP-HCM: reporting structures, creating positions, changing position details etc
• Issue HR documentation for the supported processes
• File electronic employee documentation in an online document repository;
• File all requests for changes in SAP-HCM as they become competed
• Participate in and perform data audits as needed,
• Maintain agreed upon service levels,
• Provide high-quality, timely and professional customer service,
As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
Our portfolio of products is very diverse - from stationery to small household appliances
You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Create and maintain consumer information and case management to relay accurate information back to the business
• Uses knowledge of products to ensure accurate information is communicated to consumers
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
Koordynator Obsługi Klienta Biznesowego z jęz. włoskim, angielskim i polskim
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 14.03.2024
pełny etat
umowa o pracę
praca hybrydowa
kierownik / koordynator
Obowiązki:
Jako Koordynator Obsługi Klienta Biznesowego będziesz opiekować się klientami biznesowymi / partnerami Newell Brands w Europie, na Bliskim Wschodzie i w Afryce (EMEA)
Będziesz osobą kontaktową dla wybranych klientów biznesowych, przyczyniając się do terminowej i efektywnej realizacji zamówień oraz wysokiej jakości obsługi
Kluczowe obowiązki:
• Telefoniczna i emailowa obsługa klientów biznesowych
• Wprowadzanie zamówień do systemu informatycznego SAP
• Współpraca z innymi działami firmy m.in. Sprzedażą i Centrum Dystrybucji
• Szybkie i sprawne rozwiązywanie zgłaszanych spraw przy użyciu Salesforce
As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
Our portfolio of products is very diverse - from stationery to small household appliances
You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Create and maintain consumer information and case management to relay accurate information back to the business
• Uses knowledge of products to ensure accurate information is communicated to consumers
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
In order to strengthen our EMEA Procurement Analytics Team, we are actively looking to fill a position of a Procurement Analyst in our organization. You will be joining a team of three other analytics specialists located in Poland and Czechia. You will be also a part of a broader Newell Brands EMEA Procurement Team located in several European countries
Your core responsibility will be to provide analytical support to the EMEA Procurement in the field of regular performance data collection from internal stakeholders and maintenance & development of our reporting tools and dashboards
Along with data reporting maintenance tasks, you will be also involved in support of deployment of SAP Ariba Digital Procurement modules across Newell companies in EMEA Region
Responsibilities:
• Collaboration with internal stakeholders to collect and validate data regarding procurement performance (e.g., savings projects tracking, price variance tracking, spend management, etc.)
• Maintenance and further development of data reporting tools and dashboards in Microsoft Excel and PowerBI
• Support in deployment and popularization of SAP Ariba Digital Procurement modules (Spend Analysis, Buying & Invoicing, Sourcing, Contract Management)
• Carrying out other analytics works for ongoing procurement process improvement initiatives
To strengthen our EMEA sourcing team, we are actively looking to fill a position in our EMEA Indirect Purchasing organization
Your core responsibility is to provide professional support to EMEA stakeholders and manage regional sourcing projects in the aeras of Professional services, R&D, Travel
Specific Responsibilities:
Core responsibility is to provide professional support to EMEA stakeholders and deploy regional sourcing projects on specific indirect categories for a spend of $36 M through 3 segments
• Management of national/regional sourcing projects that will require utilization of its academic knowledge,
• Development of the regional sourcing strategy on its categories, in close collaboration with the Global Category Manager
• Revision of contracts and negotiation of annual cost decrease,
• Perform activities relative to SRM and Footprint,
• Negotiation of local/regional sourcing initiatives,
• Development of analysis and report to guide global Category Managers in developing global category strategies and/or business cases,
• Support deployment of Global sourcing strategies,
• Working with various functions within Newell Brands, and especially in close collaboration with the Marketing department and e-commerce division
As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
Our portfolio of products is very diverse - from stationery to small household appliances
You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Create and maintain consumer information and case management to relay accurate information back to the business
• Uses knowledge of products to ensure accurate information is communicated to consumers
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
Our portfolio of products is very diverse - from stationery to small household appliances
You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Create and maintain consumer information and case management to relay accurate information back to the business
• Uses knowledge of products to ensure accurate information is communicated to consumers
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
Jako Młodszy Specjalista ds. Logistyki będziesz odpowiedzialny/odpowiedzialna za obsługę działalności magazynowo–transportowej, a także optymalizację procesów magazynowych. Będziesz częścią 5-osobowego zespołu zlokalizowanego w naszym Centrum Dystrybucji w Żernikach
Główne zadania:
• Wykonywanie codziennych operacji związanych z funkcjonowaniem magazynu
• Współpraca z Działem Obsługi Klienta oraz Działem Sprzedaży
• Monitorowanie integralności zapasów po stronie dystrybucji, przez porównywanie raportów z SAP i WMS, informowanie o rozbieżnościach
• Koordynacja współpracy pomiędzy magazynem, a przewoźnikami w zakresie codziennych załadunków
• Obsługa reklamacji i zwrotów: badanie i odpowiadanie na reklamacje, a także monitorowanie procedur zwrotu we współpracy z innymi działami
As a Senior Payroll Specialist, you will be responsible for close cooperation with payroll vendor to support payroll calculation for our employees in multiple countries. You will be part of a 4-member HR team based in Poznan
Key responsibilities:
• Collaborate closely with the payroll vendor to deliver an accurate and compliant payroll for our team members and retirees in Poland, Czech Republic, Hungary, Denmark, Norway, Sweden and Finland;
• Ensure all data is entered into the payroll system accurately and in a timely manner (hire-to-retire): enter payroll data directly into the payroll system or the payroll vendor’s platform, as needed;
• Verify payroll calculation and initiate payment;
• Collaborate with HRBP and the HR team to ensure employee records are up-to-date and accurate;
• Prepare employment declarations and earnings statements for countries in scope;
• Cooperate with all relevant institutions to resolve payroll queries, ex. tax office, social security, pension institutions and other third parties;
• Complete all relevant statistics and documents to third parties for countries in scope;
• Provide excellent service by answering payroll-related questions and resolving any issues in a timely and efficient manner;
• Participate in special payroll projects and improve existing payroll processes
As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
Our portfolio of products is very diverse - from stationery to small household appliances
You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Create and maintain consumer information and case management to relay accurate information back to the business
• Uses knowledge of products to ensure accurate information is communicated to consumers
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
Reporting to the Director, EMEA Home Distributors, this role is to assume responsibility for all aspects of commercial and market development across assigned markets, categories, and channels (within EMEA Region). This will include full P&L, revenue, channel, and account development accountability for assigned Home portfolio of brands within the market - iconic brands as Yankee Candle, WoodWick, FoodSaver, Sistema
The Market Development Manager (MDM) is the local representative and “ambassador” for the Newell Home Segment across assigned categories and geographies
This role works from a home-based office environment. A solid understanding of assigned retail environments is essential. He/ she contributes actively to optimize internal resources and processes, in order to. have the greatest impact on the business results and future growth
Job Duties:
• Closely work with the Director, EMEA Home Distributors to scope future core and innovative growth opportunities, including how to best optimise assigned markets, brand and channel positions, and to drive Newell Brands Home Segment growth within them
• Work with internal and distributor partners, defining clear trade channel strategies and below-the-line plans, that, while taking-into-account, all challenges, and opportunities, maximising the potential present in both developed and developing trade environments
• Explore possibility for entries into channels in which NB Home Segment does not currently have a foothold and, subsequently, managing the establishment of an appropriate form of presence that drives profitable growth within global division category strategy priorities
• Work closely with assigned market partners (especially eCommerce), providing support, ideas, exploration, and investment guidance required to enable them to succeed and make decisions relevant to their market. Co-ordinate the transfer of ideas and best practice, being an advocate for assigned market partners internally within NB Home Segment Region and Global teams
• Act as the central point of reference regarding assigned markets, ensuring that the plans and needs of this market are known and integrated across the Home Segment business unit, and that key stakeholders are engaged at an early stage in regard to matters which may affect them or about which they will need to make investment decisions
As a Supply Chain Specialist, you will be responsible for developing and executing best practices in supply chain and operations to maximize customer experience, sales, and margin, as well as end-to-end business ownership of all supply chain processes from sourcing to delivery
Your role will be crucial in supporting the delivery of Newell Brands’ strategic eCommerce plan
Key responsibilities:
• Set up systems and process throughout the end-to-end supply chain (systems integration, customer service, demand planning, S&OP, accounts receivable, claims troubleshooting) while working cross functionally to identify and build best practices and process improvements across the supply chain
• Troubleshoot Logistics, deploy Master Data audits and minimize operational charges
• Own eCommerce EMEA S&OP. Partnering with Business Units, retailers and eCommerce stakeholders to drive S&OP improvements regarding inventory availability, forecast accuracy and increasing efficiency across the total EMEA eCommerce portfolio to improve our Supply Chain metrics – Out of Stock (OOS), Confirmation Rate, Lead Time and expansion strategy
• Enhance efficiency in our eCommerce Supply Chain to improve Gross Margin and accelerate productivity on ways to simplify the operation by reduction on the cost to serve and SKU complexity, including inventory management, productivity, chargebacks, and overall cost of deviation across Newell Brands Business Units
• Partnering with our eCommerce customer SC programs innovating in the region to improve our customer/consumer experience together with the omni-channel strategy supporting initiatives that strengthen the digital IQ in the region
• Support the Joint Business Plans (JBP) planning and continue to develop the long-term eCommerce end-to-end SC sustainable efficiencies
• Assist manager in all EMEA eCommerce supply chain and continuous improvement projects from ideation to launch to support
As a Consumer Services Representative you will speak with consumers who use our Yankee Candle products in EMEA. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
Yankee Candle is our renowned brand of scented candles, candleholders, and accessories
You will act as an ambassador of Newell Brands/Yankee Candle when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Help consumers by answering their questions about web orders placed on our e-commerce site
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use our Yankee Candle products in EMEA. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
Yankee Candle is our renowned brand of scented candles, candleholders, and accessories
You will act as an ambassador of Newell Brands/Yankee Candle when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Help consumers by answering their questions about web orders placed on our e-commerce site
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Supply & Demand Planning Manager you will be responsible for the total planning of the Rubbermaid Commercial Products (RCP) business to include all elements of demand, supply and S&OP process across European and APAC markets
Key responsibilities:
• Manage the whole Sales & Operations process for the RCP business across EMEA & APAC countries
• Facilitating demand agreement meetings with all commercial stakeholders over a time horizon of 12-18 months, ensuring the business has a complete demand plan, that is fully aligned to the commercial plan (including seasonal promotions, core product and new product introductions) and working with various stakeholders to close gaps in the plan to meet targets
• Build out a full supply plan on sourced plants and sourced partners (both internal and external) to meet the needs of the demand/commercial plan, by balancing manufacturing needs and guiderails
• Build Inventory policies on forward cover that enable a balance of excellent customer service, Inventory guiderails and goods in transit
• Solid partnership with manufacturing sites to take account of lead times and batch sizes to optimise costs and supply balance
• Roll up a 360o plan of demand, supply, and inventory outcome for sign off in Executive S&OP meetings, with reporting out to Segment CEO level
• Strong partnering to the RCP Vice President EMEA/APAC
As a Business Analytics Manager you will support President of EMEA region and the leadership team by mining multiple sources of data, deriving meaningful insights, and translating findings into simple conclusions that will empower the business to take action to win with consumers and customers
You will work independently while partnering with many functions including i.a. Sales, Finance, IT, Marketing, and Supply Chain to facilitate understanding and optimization of our European business
Key responsibilities:
• Deliver analytic insights, pertaining to EMEA, in several business domains including customer, digital, market & share performance
• Partner with key stakeholders in the Sales and Commercialization teams to support/optimize innovation launches, promotional strategies, and merchandising activities
• Run post-event analyses of large consumer and in-store promotions and recommend future approaches to maximise returns in terms of absolute turnover and ROI
• Interpret complex customer & business data to develop an organized set of conclusions/recommendations
• Provide on-going insights on industry, customer, and marketplace trends using syndicated data to support the category strategy
• Provide analytic leadership including, but not limited to, business case support, business level productivity and sales results, and business review support
• Develop in-depth business, analytical, and systems knowledge to improve/build analytical solutions, approaches, and business recommendations within the region
• Ownership of executive sales and syndicated market share data harmonization and reporting in EMEA region, including building and disseminating strategic reporting & analysis
• Drive the continued enhancement and evolution of our analytics capabilities in the EMEA region to a best-in-class level. Stay abreast of industry trends and innovations and drive new analytics initiatives that contribute to business goals
• Partner with our Central Analytics and Digital teams to develop and drive adoption of new analytics & tools in the EMEA region as well as coach and coordinate the capabilities, work, and best practices of the local analysts
As a Business Analytics Manager you will support President of EMEA region and the leadership team by mining multiple sources of data, deriving meaningful insights, and translating findings into simple conclusions that will empower the business to take action to win with consumers and customers
You will work independently while partnering with many functions including i.a. Sales, Finance, IT, Marketing, and Supply Chain to facilitate understanding and optimization of our European business
Key responsibilities:
• Deliver analytic insights, pertaining to EMEA, in several business domains including customer, digital, market & share performance
• Partner with key stakeholders in the Sales and Commercialization teams to support/optimize innovation launches, promotional strategies, and merchandising activities
• Run post-event analyses of large consumer and in-store promotions and recommend future approaches to maximise returns in terms of absolute turnover and ROI
• Interpret complex customer & business data to develop an organized set of conclusions/recommendations
• Provide on-going insights on industry, customer, and marketplace trends using syndicated data to support the category strategy
• Provide analytic leadership including, but not limited to, business case support, business level productivity and sales results, and business review support
• Develop in-depth business, analytical, and systems knowledge to improve/build analytical solutions, approaches, and business recommendations within the region
• Ownership of executive sales and syndicated market share data harmonization and reporting in EMEA region, including building and disseminating strategic reporting & analysis
• Drive the continued enhancement and evolution of our analytics capabilities in the EMEA region to a best-in-class level. Stay abreast of industry trends and innovations and drive new analytics initiatives that contribute to business goals
• Partner with our Central Analytics and Digital teams to develop and drive adoption of new analytics & tools in the EMEA region as well as coach and coordinate the capabilities, work, and best practices of the local analysts
As a Consumer Services Representative you will speak with consumers who use our Marmot products in North America. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
Marmot is our renowned brand of jackets, tops, bottoms, and accessories for outdoor activities
You will act as an ambassador of Newell Brands/Marmot when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Help consumers by answering their questions about web orders placed on our e-commerce site
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use our DYMO products in EMEA region. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
DYMO is our renowned brand of desktop and portable label printers
You will act as an ambassador of Newell Brands/ DYMO when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Provide technical support to international users for computer/printer related technical problems
• Assist the consumers in resolving technical problems by providing guidance regarding software and hardware problems
• Engage with the consumers through email, chat, phone, social media, reviews portal, etc. in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Identify consumer problems and complaints to ensure that inquiries are successfully resolved
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
Our portfolio of products is very diverse - from stationery to small household appliances
You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Create and maintain consumer information and case management to relay accurate information back to the business
• Uses knowledge of products to ensure accurate information is communicated to consumers
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
Coordinate the development, implementation and management of a base of new and existing groups and distribution partners. Ensure strong growth and achieving the budget
Responsible for negotiating with distributors, developing account plans for each account and implementing them
Maintain a strong relationship with the distributors at both operational level as well as senior levels to ensure highest customer satisfaction and exposure
Develop partnerships by contributing to forecasting, development of accounts & promotional plans
Maintains contact with accounts and key end-users providing technical product application assistance as required
Drive product compliance, when necessary, within the accounts
Implement and support national sales teams with initiated key accounts programs
Communicate effectively within the business to all departments, while closely cooperating with Marketing team
Conduct competitors benchmarking and make proposals/actions on business improvements at distribution level, including new segments, price trends analysis and pricing strategy proposals
Provide regular reporting vs. plan to direct manager
Identify new business opportunities in relationship with the group strategy
Perform monthly reporting and analysis of the EMEA Customer Program identifying key drivers of variances : Customer Program Walk for key drivers (allocation change, rate change, mix etc); Customer Program Tracker YoY (DEB, REL, TU etc)
Customer Program Process Cycle
Maintain current cycle and update our internal control backups accordingly
Coordinate communication and action plans with EFSSC CPT Team against process cycle and ad hoc requests
Maintain and communicate the operating cycle calendar relative to customer program
Ensure that all CSPs are uploaded in time and are sufficiently backed upt yearly review
Serve as the primary point of contact in customer program related requests coming from the business or auditors
Provide ad hoc reporting and analysis to support constant process improvement
Forecast
Support sales forecast and reporting associated
Enhance process improvement
Consolidate and review of regional input
Billing
Support Initiative of reducing complexity of weekly billing process
As a Consumer Services Representative you will speak with consumers who use our Yankee Candle products in EMEA. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
Yankee Candle is our renowned brand of scented candles, candleholders, and accessories
You will act as an ambassador of Newell Brands/Yankee Candle when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Help consumers by answering their questions about web orders placed on our e-commerce site
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
Our portfolio of products is very diverse - from stationery to small household appliances
You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Create and maintain consumer information and case management to relay accurate information back to the business
• Uses knowledge of products to ensure accurate information is communicated to consumers
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
Our portfolio of products is very diverse - from stationery to small household appliances
You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot
Key responsibilities:
• Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Create and maintain consumer information and case management to relay accurate information back to the business
• Uses knowledge of products to ensure accurate information is communicated to consumers
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use our DYMO products in Europe. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
DYMO is our renowned brand of desktop and portable label printers
You will act as an ambassador of Newell Brands/ DYMO when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Provide technical support to international users for computer/printer related technical problems
• Assist the consumers in resolving technical problems by providing guidance regarding software and hardware problems
• Engage with the consumers through email, chat, phone, social media, reviews portal, etc. in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Identify consumer problems and complaints to ensure that inquiries are successfully resolved
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use our DYMO products in Europe. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
DYMO is our renowned brand of desktop and portable label printers
You will act as an ambassador of Newell Brands/ DYMO when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Provide technical support to international users for computer/printer related technical problems
• Assist the consumers in resolving technical problems by providing guidance regarding software and hardware problems
• Engage with the consumers through email, chat, phone, social media, reviews portal, etc. in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Identify consumer problems and complaints to ensure that inquiries are successfully resolved
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use our DYMO products in Europe. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
DYMO is our renowned brand of desktop and portable label printers
You will act as an ambassador of Newell Brands/ DYMO when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Provide technical support to international users for computer/printer related technical problems
• Assist the consumers in resolving technical problems by providing guidance regarding software and hardware problems
• Engage with the consumers through email, chat, phone, social media, reviews portal, etc. in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Identify consumer problems and complaints to ensure that inquiries are successfully resolved
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use our DYMO products in Asia Pacific. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
DYMO is our renowned brand of desktop and portable label printers
You will act as an ambassador of Newell Brands/ DYMO when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Provide technical support to international users for computer/printer related technical problems
• Assist the consumers in resolving technical problems by providing guidance regarding software and hardware problems
• Engage with the consumers through email, chat, phone, social media, reviews portal, etc. in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Identify consumer problems and complaints to ensure that inquiries are successfully resolved
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use our DYMO products in Europe. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
DYMO is our renowned brand of desktop and portable label printers
You will act as an ambassador of Newell Brands/ DYMO when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Provide technical support to international users for computer/printer related technical problems
• Assist the consumers in resolving technical problems by providing guidance regarding software and hardware problems
• Engage with the consumers through email, chat, phone, social media, reviews portal, etc. in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Identify consumer problems and complaints to ensure that inquiries are successfully resolved
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use our DYMO products in Asia Pacific. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
DYMO is our renowned brand of desktop and portable label printers
You will act as an ambassador of Newell Brands/ DYMO when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Provide technical support to international users for computer/printer related technical problems
• Assist the consumers in resolving technical problems by providing guidance regarding software and hardware problems
• Engage with the consumers through email, chat, phone, social media, reviews portal, etc. in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Identify consumer problems and complaints to ensure that inquiries are successfully resolved
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use our DYMO products in Europe. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
DYMO is our renowned brand of desktop and portable label printers
You will act as an ambassador of Newell Brands/ DYMO when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Provide technical support to international users for computer/printer related technical problems
• Assist the consumers in resolving technical problems by providing guidance regarding software and hardware problems
• Engage with the consumers through email, chat, phone, social media, reviews portal, etc. in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Identify consumer problems and complaints to ensure that inquiries are successfully resolved
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will speak with consumers who use our DYMO products in Europe. Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service
DYMO is our renowned brand of desktop and portable label printers
You will act as an ambassador of Newell Brands/ DYMO when engaging consumers to ensure a consistent consumer experience
Key responsibilities:
• Provide technical support to international users for computer/printer related technical problems
• Assist the consumers in resolving technical problems by providing guidance regarding software and hardware problems
• Engage with the consumers through email, chat, phone, social media, reviews portal, etc. in a professional, solution-oriented manner to ensure the outcome is consumer centric
• Identify consumer problems and complaints to ensure that inquiries are successfully resolved
• Seeking solutions in case of unusual queries or requests
• Document in designated systems (e.g., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint
Don’t have experience in consumer service or with systems that we use?
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English- and Dutch-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English- and Czech-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from German- and English -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English- and Spanish-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
Jako Młodszy Specjalista ds. Logistyki będziesz odpowiedzialny/-a za obsługę działalności magazynowo–transportowej, a także optymalizację procesów magazynowych. Będziesz częścią 5-osobowego zespołu zlokalizowanego w naszym Centrum Dystrybucji w Żernikach k. Poznania
Kluczowe zadania:
Wykonywanie codziennych operacji związanych z funkcjonowaniem magazynu
Współpraca z Działem Obsługi Klienta
Monitorowanie integralności zapasów po stronie dystrybucji, porównywanie raportów z SAP i WMS, informowanie o rozbieżnościach
Koordynacja współpracy pomiędzy magazynem, a przewoźnikami w zakresie codziennych załadunków , monitorowanie dostaw do klientów
Obsługa reklamacji i zwrotów: badanie i odpowiadanie na reklamacje, a także monitorowanie procedur zwrotu we współpracy z innymi działami;
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English- and Czech-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
Consumer Services Representative (Spanish & English) - Home Appliances LATAM
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 17.12.2022
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English- and Spanish -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
Answering consumers’ questions through three communication channels: telephone, email and live chat
Entering orders and application data into our computer system
Consumer Services Representative (English) - Home Appliances ANZ
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 17.12.2022
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from German- and English -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
Consumer Services Representative (French) - Home Fragrance EMEA
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 17.12.2022
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from French- and English-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
Ownership of a day-to-day payroll processing of 5,000+ payees across EMEA in environment ranging from executives/complex schemes through to employees on multi-shift patterns, hourly pay, etc
Review delivery of payroll processing service, ensuring the operational aspects of payroll processing and associated activities are accurate and delivered within appropriate timeframes and comply with relevant legislation
Ownership of regional payroll vendor relations
Execution of service in accordance with terms of the contract and service level agreements with EMEA payroll vendor
Managing and motivating a team of Payroll Professionals in a multicultural environment aligned with Newell Brands values
Coach/mentor lower-level leaders who manage teams in EMEA payroll structure. Set objectives and conduct performance reviews
Partner directly with local HRBP’s in driving change management process when needed
Resolve tax compliance issues and ensure project goals/milestones are met for EMEA Payroll compliance
Accountable for audits, legislation, policies compliance, both internal and external, in respective countries
Define problems, identify solutions and recommend course of action
Implement operational and strategic policies and directives for EMEA region
Develop the payroll hub teams by exchanging country specific knowledge, develop comprehensive team capabilities and cross-country backup involving existing resources
Actively partner with local leaders and internal team members in identifying and implementing the process standardization, simplification and automation opportunities, and act as a mentor/support for those teams
Work planning and capacity utilization ownership, manage an efficient service delivery
Maintain relationships with customers and business stakeholders in payroll processes (e.g. Finance /GBS/ Global Mobility/HR Team) to ensure alignment. Enhance overall customer experience
Supports business critical projects around payroll functions
Consumer Services Representative (English) - DYMO NA
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 27.11.2022
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
Consumer Services Representative (Spanish & English) - Home Appliances LATAM
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 16.11.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English- and Spanish -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
Answering consumers’ questions through three communication channels: telephone, email and live chat
Entering orders and application data into our computer system
Consumer Services Representative (English) - DYMO NA
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 16.11.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
Answering consumers’ questions through three communication channels: telephone, email and live chat
Entering orders and application data into our computer system
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from Czech- and English -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
Koordynator obsługi klienta biznesowego (francuski, angielski) - Sistema
Poznań
Wygasła: 04.11.2022
pełny etat
umowa o pracę
praca hybrydowa
kierownik / koordynator
Obowiązki:
Jako Koordynator Obsługi Klienta Biznesowego będziesz dbać o to, aby zamówienia na nasze produkty Sistema były terminowo realizowane i skutecznie dostarczane
Będziesz ściśle współpracować z zespołami ds. sprzedaży, kredytów, finansów, łańcucha dostaw i logistyki w Europie w celu zapewnienia wysokiej jakości obsługi klienta dla naszych partnerów biznesowych w Europie, ze szczególnym uwzględnieniem Francji
Przetwarzanie zamówień sprzedaży złożonych przez klientów, oraz backorderów w systemie Epicor
Wystawianie faktur i innych dokumentów w razie potrzeby
Uzgadnianie rezerwacji z klientami i punktami wysyłkowymi
Zarządzanie procesem reklamacji - noty kredytowe i debetowe, zwroty
Zarządzanie procesem cenowym - aktualizacja bazy danych cenowych
Prowadzenie korespondencji handlowej z istniejącymi klientami,
Oferowanie produktów zastępczych, gdy zamówione produkty są niedostępne w magazynie
Sprawdzanie dokumentacji otrzymanej od klientów,
Współpraca z zespołami koordynującymi transport i wspieranie monitorowania transportu/dostawy,
Wydawanie zamówień do dostawcy logistycznego
Informowanie o brakach magazynowych oraz o przyszłej dostępności produktów
Dostarczanie dokumentów i odpowiednich zatwierdzeń dla celów audytu wewnętrznego / zewnętrznego
Monitorowanie płatności od klientów, informowanie ich o zaległościach
Jako Młodszy Specjalista ds. Logistyki będziesz odpowiedzialny/-a za obsługę działalności magazynowo–transportowej, a także optymalizację procesów magazynowych. Będziesz częścią 5-osobowego zespołu zlokalizowanego w naszym Centrum Dystrybucji w Żernikach k. Poznania
Kluczowe zadania:
Wykonywanie codziennych operacji związanych z funkcjonowaniem magazynu
Współpraca z Działem Obsługi Klienta
Monitorowanie integralności zapasów po stronie dystrybucji, porównywanie raportów z SAP i WMS, informowanie o rozbieżnościach
Koordynacja współpracy pomiędzy magazynem, a przewoźnikami w zakresie codziennych załadunków , monitorowanie dostaw do klientów
Obsługa reklamacji i zwrotów: badanie i odpowiadanie na reklamacje, a także monitorowanie procedur zwrotu we współpracy z innymi działami;
Specjalista ds. obsługi klientów międzynarodowych z j. niemieckim (Consumer Service)
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 02.11.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from German- and English-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
-Answering consumers’ questions through three communication channels: telephone, email and live chat
-Entering orders and application data into our computer system
Specjalista ds. obsługi klientów międzynarodowych z j. węgierskim i angielskim (Consumer Service)
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 02.11.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from Hungarian- and English -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from Japanese- and English -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
- Answering consumers’ questions through three communication channels: telephone, email and live chat
- Entering orders and application data into our computer system
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from Czech- and English -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
Consumer Services Representative (Spanish & English) - Home Appliances LATAM
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 14.10.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English- and Spanish -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
-Answering consumers’ questions through three communication channels: telephone, email and live chat
-Entering orders and application data into our computer system
Consumer Services Representative (English) - DYMO NA
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 14.10.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from Italian-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
Build and develop cross functional relationships with all functions (ProcureToPay, OrderToCash, RecordToReport, Travel&Expense) as well as the business unit’s FP&A and Operational Finance teams
Create and execute advanced analytical Excel models across all payment, collection and record to report elements that uncover opportunities for Newell to run more effectively, with potential cost savings or working capital improvements
Synthesize data from multiple sources and create automated dashboards (Power BI and Databricks) that our stakeholders can use to enhance their decision-making ability and/or efficiency
Import data, build data models, and use DAX queries to calculate meaningful metrics inside Power BI dashboards and datasets
Assist with storyboarding and creating professional PowerPoint decks that walk audiences from analysis to solution
Support stakeholder ad-hoc management activities/presentations by identifying, acquiring and collating complex dataset with common data tool (Databricks, Alteryx, etc.) to produce meaningful sources for reports and analysis
Specjalista ds. obsługi klientów międzynarodowych z j. niemieckim i angielskim
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 19.08.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from German- and English -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
Specjalista ds. obsługi klientów międzynarodowych z j. hiszpańskim i angielskim
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 19.08.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from Spanish-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
Specjalista ds. obsługi klientów międzynarodowych z j. holenderskim i angielskim
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 19.08.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from Dutch- and English -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Key responsibilities:
• Answering consumers’ questions through three communication channels: telephone, email and live chat
• Entering orders and application data into our computer system
As a HR Data Specialist you will ensure SAP-HCM data accuracy by governing and processing complex cases and supporting the HR Data Processing Analysts, Data Leads and HRBPs by analyzing, reviewing HR data in HCM. You will ensure the changes as well as HR documentation are processed correctly and timely
You will be part of HR Global Data Team which is responsible for providing services to our HR Business Partners by analyzing, maintaining, and reporting out the data in SAP-HCM for North America, EMEA, APAC, LATAM in accordance with the defined processes and governance structure
Perform governance and process complex processes and cases (create position, hiring to HCM for EMEA, APAC, LATAM, promotion, demotion);
Prepare and check issued HR documentation, before submitting to the business
Serve as a back-up and support to HR Data Leads to support the business (answer HCM, data changes questions from HRBPs, help with managing mass or complex cases);
Own Knowledge Base to ensure it is up to date and reliable,
Deliver trainings on HCM processing to team members as needed,
Execute HR employee data changes in SAP-HCM, including but not limited to employee lifecycle events, within the defined process and accepted governance structure,
Process in SAP-HCM changes regarding Organization Management: reporting structures, creating positions, changing position details
Provide high-quality, timely and professional customer service,
Perform other tasks as assigned by the manager to support the business as needed,
Specjalista ds. obsługi klientów międzynarodowych z j. holenderskim i angielskim
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 20.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from Dutch- and English -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Specjalista ds. obsługi klientów międzynarodowych z j. francuskim i angielskim
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 20.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from French- and English -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Specjalista ds. obsługi klientów międzynarodowych z j. niemieckim i angielskim
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 20.07.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from German- and English -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Specjalista ds. obsługi klientów międzynarodowych z j. węgierskim i angielskim
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 20.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from Hungarian- and English -speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Specjalista ds. obsługi klientów międzynarodowych z j. hiszpańskim i angielskim
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 20.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from Spanish-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Specjalista ds. obsługi klientów międzynarodowych z j. angielskim
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 20.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Consumer Services Representative you will answer questions from consumers who use our products on a daily basis
What kind of products are these?
Our portfolio is very diverse - from stationery to small household appliances. Our brands are well known all over the world, including Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot or Crockpot
As a part of our team, you will have the opportunity to put your foreign language skills into practice. You will have a chance to improve them by speaking and corresponding with consumers from English-speaking markets
If you have no experience in consumer service, don’t worry!
You can learn everything you need, together with us!
Specjalista ds. obsługi klientów międzynarodowych z j. czeskim i angielskim (Consumer Service)
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 01.07.2022
pełny etat
umowa o pracę
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
Jako Specjalista ds. Obsługi Klientów Międzynarodowych z j. czeskim i angielskim, będziesz odpowiadał/a na pytania klientów, którzy na co dzień korzystają z naszych produktów
Jakie to produkty?
Nasze portfolio jest bardzo zróżnicowane - od artykułów piśmienniczych po małe AGD. Nasze marki są znane na całym świecie, wśród nich Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot czy CrockPot
Będąc częścią naszego zespołu, wykorzystasz znajomość języków obcych w praktyce. Będziesz mógł/mogła doskonalić je rozmawiając i korespondując z klientami z rynków anglojęzycznych
Jeśli nie masz doświadczenia w obszarze obsługi klienta, nie martw się!
Wszystkiego, czego potrzebujesz, nauczysz się podczas szkoleń i pracy z nami!
Twoje główne zadania:
• Odpowiadanie na pytania konsumentów, poprzez trzy kanały komunikacji: telefon, email oraz live chat
• Wprowadzanie zamówień oraz danych dotyczących zgłoszeń do naszego systemu informatycznego
Koordynator w Dziale Obsługi Klienta z jęz. Włoskim, Polskim i Angielskim (Customer Service)
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 01.07.2022
pełny etat
umowa o pracę
praca hybrydowa
kierownik / koordynator
Obowiązki:
Nasz Dział Obsługi Klienta zajmuje się obsługą klientów biznesowych (B2B) w regionie Europy, Środkowego Wschodu i Afryki (EMEA). Koordynator w Dziale Obsługi Klienta opiekuje się wybranymi klientami, przyczyniając się do sprawnej i terminowej realizacji zamówień oraz wysokiej jakości obsługi klientów Newell Brands
Kluczowe obowiązki:
• Telefoniczna obsługa klienta zagranicznego,
• Współpraca z innymi działami firmy m.in. Sprzedażą i Centrum Dystrybucji,
• Zapewnienie profesjonalnej obsługi poprzez stały kontakt z klientem,
• Wprowadzanie zamówień do wewnętrznego systemu informatycznego
Act as Procurement Subject Matter Expert for the EMEA region
Validate design elements for EMEA in scope countries that impact the Requisition Creation, approval, PO Creation and Change process
Work with IT, Accounts Payables, Finance and Statutory teams to create/test/implement any new enhancement or customization to standard design
Strong co-ordination with the US teams
Supplier Enablement Lead
Review historic transactional analysis and spend to determine scope of suppliers to enable on Ariba Network
Create and distribute Supplier Enablement onboarding progress to Project Leadership
Work high strategic suppliers to set up and maintain Ariba catalogs on the Ariba Network
Test cXML integration with suppliers to ensure smooth and accurate processing of Purchase Orders, Order Confirmations and Invoices
System Testing Coordination
Work with Change Management and BU leadership to identify Business Process Champions and Testers to validate project design and standard functionality
Report out and fix defects identified during testing to ensure testing is completed
Conduct system training on Ariba and HP Quality Center to testing audience
Change Management Liaison
Create and/or review project related communications to Indirect requestor audience (200+ employees) and Suppliers (1000+)
Help develop support model with India based Procurement Delivery Team and Accounts Payable
Conduct Ariba Community of Practice weekly meetings with high volume users to ensure questions are answered and new enhancements are sufficiently communicated
ARIBA UPSTREAM
Accountable for EMEA Procurement reporting out of Ariba Spend Analysis – continuous improvement of data completeness and accuracy
Identification of process improvement opportunities and potential projects in collaboration with the Procurement Management team
Drive usage of RfX and contracting capabilities of Ariba Source to Contract in the region
Support Procurement organization with process guidance
Accountable for KPI reporting, monitoring and review of the progress with Category and Divisional Procurement Leads
Praca Specjalista ds. obsługi klientów międzynarodowych z j. czeskim i angielskim (Consumer Service)
Poznań
Wygasła: 01.07.2022
Umowa o pracę Pełny etat
Umowa o pracę Pełny etat
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Praca Koordynator w Dziale Obsługi Klienta z jęz. Włoskim, Polskim i Angielskim (Customer Service)
Poznań
Wygasła: 01.07.2022
Umowa o pracę Pełny etat
Umowa o pracę Pełny etat
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Praca Procurement Analytics Manager
Poznań
Wygasła: 01.07.2022
Umowa o pracę Pełny etat
Umowa o pracę Pełny etat
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Specjalista ds. obsługi klientów międzynarodowych z j. włoskim i angielskim (Consumer Service)
plac Andersa 7, Stare Miasto, Poznań
Wygasła: 30.06.2022
pełny etat
umowa o pracę
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
Jako Specjalista ds. Obsługi Klientów Międzynarodowych z j. włoskim i angielskim, będziesz odpowiadał/a na pytania klientów, którzy na co dzień korzystają z naszych produktów
Jakie to produkty?
Nasze portfolio jest bardzo zróżnicowane - od artykułów piśmienniczych po małe AGD. Nasze marki są znane na całym świecie, wśród nich Parker, Waterman, Yankee Candle, Contigo, NUK, Marmot czy CrockPot
Będąc częścią naszego zespołu, wykorzystasz znajomość języków obcych w praktyce. Będziesz mógł/mogła doskonalić je rozmawiając i korespondując z klientami z rynków anglojęzycznych
Jeśli nie masz doświadczenia w obszarze obsługi klienta, nie martw się!
Wszystkiego, czego potrzebujesz, nauczysz się podczas szkoleń i pracy z nami!
Twoje główne zadania:
• Odpowiadanie na pytania konsumentów, poprzez trzy kanały komunikacji: telefon, email oraz live chat
• Wprowadzanie zamówień oraz danych dotyczących zgłoszeń do naszego systemu informatycznego
Praca Specjalista ds. obsługi klientów międzynarodowych z j. włoskim i angielskim (Consumer Service)
Poznań
Wygasła: 30.06.2022
Umowa o pracę Pełny etat
Umowa o pracę Pełny etat
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Praca Specjalista ds. obsługi klientów międzynarodowych z j. holenderskim i angielskim
Poznań
Wygasła: 21.06.2022
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Praca Specjalista ds. obsługi klientów międzynarodowych z j. francuskim i angielskim
Poznań
Wygasła: 21.06.2022
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Praca Specjalista ds. obsługi klientów międzynarodowych z j. niemieckim i angielskim
Poznań
Wygasła: 20.06.2022
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Praca Demand Planner - Parker, Waterman, PaperMate
Poznań
Wygasła: 20.06.2022
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Praca Specjalista ds. obsługi klientów międzynarodowych z j. węgierskim i angielskim
Poznań
Wygasła: 20.06.2022
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Praca Specjalista ds. obsługi klientów międzynarodowych z j. francuskim i angielskim
Poznań
Wygasła: 20.06.2022
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Praca Specjalista ds. obsługi klientów międzynarodowych z j. niemieckim i angielskim
Poznań
Wygasła: 19.06.2022
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Praca Specjalista ds. obsługi klientów międzynarodowych z j. francuskim i angielskim
Poznań
Wygasła: 19.06.2022
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Praca Specjalista ds. obsługi klientów międzynarodowych z j. holenderskim i angielskim
Poznań
Wygasła: 19.06.2022
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Demand Planner - Parker, Waterman, PaperMate
Poznań
Wygasła: 17.06.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
As a Demand Planner you will be responsible for delivery of the best demand plan in APO/SAP for the Supply Team in EMEA region. Your aim is to get the right product, on the right time to the Distribution Center, without increasing inventory. You will be expected to analyze & explain gaps in plan vs financial estimates, create analysis and reports
You will work independently, being part of an international Demand Planning team and cooperating with colleagues from Sales, Supply chain, Marketing and Customer Service
Lead demand agreement meeting and daily contact with sales- and marketing-teams
Calculate forecasting at Stock Keeping Unit (SKU) level, using Sales order history
Perform monthly updates at SKU level
Enter forecast in the system (SAP/ APO)
Manage/follow up forecast on Campaign and special orders
Stock extractions, monitor inventory level, follow up on Excess & Obsolete and actions
Create reports for the Demand Planning Team, weekly/monthly and on demand
Develop and validate new PowerBI reports for EMEA Writing Business Unit