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Rekrutacje prowadzone przez firmę:
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Customer Service Representative with German - Konsultant ze znajomością j.niemieckiego
Kraków
Wygasła: 02.10.2022
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
Shift and schedule adherence
Timely follow-ups and schedule callbacks to customers where necessary
Set high standards of performance for self; assuming responsibility and accountability for successfully completing assignments/tasks
Make advertisers and their needs a primary focus of his/her actions; developing and sustaining productive customer relationships
Display expertise thorough understanding of products and processes
Actively support the advertiser in all aspects through to code implementation, keeping the advertiser and other key stakeholders informed and updated through the process
Escalate problems/issues to the Supervisor / Technical Experts when warranted
Meet QA/QC requirements and other key performance metrics
Proactive communication with advertisers and stakeholders
Strict adherence to company policies and processes