GLOBAL PRIMEX EUROPE sp. z o.o.
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Użytkownik: Administrator
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Rekrutacje prowadzone przez firmę:
Specjalista/-tka ds. Obsługi Klienta / Customer Service Specialist
Trakt Lubelski 191, Wawer, Warszawapraca hybrydowa
- • Obsługa chatów i skuteczna komunikacja z innymi pracownikami ds. obsługi klienta
- • Zapewnienie wysokiej jakości obsługi klienta
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- • Chat support and effective communication with other customer service representatives
- • Providing high quality customer service
Customer Service Representative with Japanese
Trakt Lubelski 191, Wawer, Warszawakontrakt B2B
hybrid work
- Take incoming calls from customers and listen to their concerns, complaints, and questions carefully
- Always handle the resolution of cases in a professional manner and take notes on customer comments and concerns
- Connect customers and vendors to the appropriate department if you are unable to assist them adequately with their needs
- Meet with customer service supervisors regularly, to discuss performance and set new goals
- Review recordings of calls and identify key areas that can use improvement
- Respond to client email inquiries in a timely and polite manner
- Send company emails to customers who have expressed interest in services
- Process both, telephone and written customer inquiries (inbound and outbound);
- Attend scheduled training sessions, in order to expand your skillset and knowledge of company procedures
- Follow up and contact clients with open issues and update account information in the system, once the case is solved
Junior Graphic Designer
Warszawa- Work directly with the Art Director and other design team members to deliver designs
- Relieve other team members of simpler tasks when necessary
- Work with web developers to deliver assets for online projects
- Keep shared folders tidy and organized
- Create prinatable files for digital print
- Create digital documents (forms, presentations, etc.)
- Assist in creating branding for new products
- Assist in creating infographics, iconography, and illustrations
Copywriter
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