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Master Data Management Analyst
Lubicz 23, Grzegórzki, Kraków
Wygasła: 27.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Serve as Sylvamo’s subject matter expert for key master data domains and their use cases to deliver on our data strategy and roadmap to achieve business outcomes
Oversee, support and ensure that effective and efficient master data management processes are followed and maintained
Create, implement and maintain master data management solutions that enable business users to optimize system capabilities
Provide user support for master data maintenance processes and technology
Conduct analysis and monitoring to enable correction of disparate data to enforce data integrity in order to support our business partners
Create, establish, monitor and measure data KPIs to ensure actual data quality, services, and processes meet objectives
Provide support to the enterprise for data governance and data stewardship
Collaborate with other members of the Data Management Practices team to define the operating model and execution plan that supports long term success and sustainability of data management for the enterprise
Partner and guide IT managed service provider on development initiatives for technology improvements in master data domains
Serve as a liaison between functional areas and IT teams to ensure that data related business requirements and rules for quality, security and protections are clearly defined, communicated and met
Serve as a master data domain subject matter expert for business/IT projects as needed
Maintain relevant master data documentation to be clear and understandable
Support training of business users with content and documentation
Identify and leverage opportunities to continually improve the processes and standards for master data domains
Serve as integration point for sharing of regional best practices in master data management
Consult with other IT teams to ensure master data processes are optimized
Be responsible for working with staff groups to comply with any legal or human resource mandates and information security requirements
Lead or interact with various functional and/or technical governance teams
Cooperate in French and English with our European customers via phone and email on a daily basis to manage and process their orders and to solve problems that may occur on the way
Work in a system – a big portion of our work involves order management, inventory checks and reports generation and analysis
Work in a team – it’s important to us that team members cooperate and support each other, providing back-ups as necessary – in English
Build and/or maintain the relationships with our customers – we’re not a call center, we have long-standing customers, and we want them to be satisfied with our service
Cooperate with internal departments of Sylvamo and learn not only about logistics processes (such as demand, production, and planning transportation) but also about pricing and sales & marketing, in order to successfully manage your customer accounts
Take part in global and local projects and initiatives, including process improvement ones
Be the link between our customers in North America and the internal departments of Sylvamo
Use English on a daily basis to answer our customers’ questions, manage their purchase orders, and ensure satisfaction with our service. The relationship we have with our customers is crucial and you will have an impact on it
Work in SAP to process our clients’ orders and prepare regular and ad hoc reports
Be a part of our Supply Chain organization, cooperating within your team and with internal departments of Sylvamo (located in the US, Brazil and Poland)
Get to know and understand the interdependencies between processes such as Supply Planning, Replenishment Planning, Order Management, Demand/Master Planning, Transportation, and Manufacturing. You will also learn about Pricing, Sales, and Marketing processes in order to manage your customer’s accounts successfully
Proactively communicate with Sales, Supply Chain, and business leadership regarding customer-impacting issues
Anticipate, react to, and resolve manufacturing/replenishment disruptions to maintain high service levels
Have the opportunity to develop and utilize both your interpersonal and analytical skills
Cooperate in Italian and English with our European customers via phone and email on a daily basis to manage and process their orders and to solve problems that may occur on the way
Work on a system – a big portion of our work involves order management, inventory checks and reports generation and analysis
Work in a team – it’s important to us that team members cooperate and support each other, providing back-ups as necessary – in English and if possible – in Spanish as well
Build and/or maintain the relationships with our customers – we’re not a call center, we have long-standing customers, and we want them to be satisfied with our service
Cooperate with internal departments of Sylvamo and learn not only about logistics processes (such as demand, production, and planning transportation) but also about pricing and sales & marketing, in order to successfully manage your customer accounts
Take part in global and local projects and initiatives, including process improvement ones
Be the link between our customers in North America and the internal departments of Sylvamo
Use English on a daily basis to answer our customers’ questions, manage their purchase orders, and ensure satisfaction with our service. The relationship we have with our customers is crucial and you will have an impact on it
Work in SAP to process our clients’ orders and prepare regular and ad hoc reports
Be a part of our Supply Chain organization, cooperating within your team and with internal departments of Sylvamo (located in the US, Brazil and Poland)
Get to know and understand the interdependencies between processes such as Supply Planning, Replenishment Planning, Order Management, Demand/Master Planning, Transportation, and Manufacturing. You will also learn about Pricing, Sales, and Marketing processes in order to manage your customer’s accounts successfully
Proactively communicate with Sales, Supply Chain, and business leadership regarding customer-impacting issues
Anticipate, react to, and resolve manufacturing/replenishment disruptions to maintain high service levels
Have the opportunity to develop and utilize both your interpersonal and analytical skills
Cooperate in Italian and English with our European customers via phone and email on a daily basis to manage and process their orders and to solve problems that may occur on the way
Work on a system – a big portion of our work involves order management, inventory checks and reports generation and analysis
Work in a team – it’s important to us that team members cooperate and support each other, providing back-ups as necessary – in English and if possible – in Spanish as well
Build and/or maintain the relationships with our customers – we’re not a call center, we have long-standing customers, and we want them to be satisfied with our service
Cooperate with internal departments of Sylvamo and learn not only about logistics processes (such as demand, production, and planning transportation) but also about pricing and sales & marketing, in order to successfully manage your customer accounts
Take part in global and local projects and initiatives, including process improvement ones
Be the link between our customers in North America and the internal departments of Sylvamo
Use English on a daily basis to answer our customers’ questions, manage their purchase orders, and ensure satisfaction with our service. The relationship we have with our customers is crucial and you will have an impact on it
Work in SAP to process our clients’ orders and prepare regular and ad hoc reports
Be a part of our Supply Chain organization, cooperating within your team and with internal departments of Sylvamo (located in the US, Brazil and Poland)
Get to know and understand the interdependencies between processes such as Supply Planning, Replenishment Planning, Order Management, Demand/Master Planning, Transportation, and Manufacturing. You will also learn about Pricing, Sales, and Marketing processes in order to manage your customer’s accounts successfully
Proactively communicate with Sales, Supply Chain, and business leadership regarding customer-impacting issues
Anticipate, react to, and resolve manufacturing/replenishment disruptions to maintain high service levels
Have the opportunity to develop and utilize both your interpersonal and analytical skills
Cooperate in Italian and English with our European customers via phone and email on a daily basis to manage and process their orders and to solve problems that may occur on the way
Work on a system – a big portion of our work involves order management, inventory checks and reports generation and analysis
Work in a team – it’s important to us that team members cooperate and support each other, providing back-ups as necessary – in English and if possible – in Spanish as well
Build and/or maintain the relationships with our customers – we’re not a call center, we have long-standing customers, and we want them to be satisfied with our service
Cooperate with internal departments of Sylvamo and learn not only about logistics processes (such as demand, production, and planning transportation) but also about pricing and sales & marketing, in order to successfully manage your customer accounts
Take part in global and local projects and initiatives, including process improvement ones
Efficiently analyze tasks and interdependencies, lead and facilitate design discussions, effectively present information using specific software tools and translate business partner requirements into functional specifications for the IT organization
Analyze complex user information flows and business requirements to determine alternative procedural and/or systematic solutions to meet business requirements
Lead process improvement initiatives, conduct functional design and realization for manufacturing and delivery applications, perform process mapping and provide ongoing support while leading and participating in process assessments
Recognize and highlight potential concerns and risks, address challenging issues through efficient problem-solving and address challenges related to collaborating with third-party vendor packages and in house/custom applications
Undertake medium to large-scale functional/technical assignments
Perform IT acceptance testing for configuration and development changes in a highly integrated environment following established methodologies ad tools and produce regular reports on the outcomes
Provide support during go-live and after-hours projects as required
Engage in SAP Plan Maintenance configuration, serve as subject matter expert for business applications, systems and specific technologies
Actively pursue opportunities to enhance IT solutions and service capabilities, adding value to the organization
Collaborate with a Managed Service Partner and other Information Technology, business and contract resources, conduct expert knowledge sessions and leverage the expertise of IT professionals with strong production planning, paper manufacturing, SAP/MES functional knowledge, SAP/MES technical development and project management skills
Efficiently analyze tasks and interdependencies, lead and facilitate design discussions, effectively present information using specific software tools and translate business partner requirements into functional specifications for the IT organization
Analyze complex user information flows and business requirements to determine alternative procedural and/or systematic solutions to meet business requirements
Lead process improvement initiatives, conduct functional design and realization for manufacturing and delivery applications, perform process mapping and provide ongoing support while leading and participating in process assessments
Recognize and highlight potential concerns and risks, address challenging issues through efficient problem-solving and address challenges related to collaborating with third-party vendor packages and in house/custom applications
Undertake medium to large-scale functional/technical assignments
Perform IT acceptance testing for configuration and development changes in a highly integrated environment following established methodologies ad tools and produce regular reports on the outcomes
Provide support during go-live and after-hours projects as required
Engage in SAP Plan Maintenance configuration, serve as subject matter expert for business applications, systems and specific technologies
Actively pursue opportunities to enhance IT solutions and service capabilities, adding value to the organization
Collaborate with a Managed Service Partner and other Information Technology, business and contract resources, conduct expert knowledge sessions and leverage the expertise of IT professionals with strong production planning, paper manufacturing, SAP/MES functional knowledge, SAP/MES technical development and project management skills
Create and participate in the execution of self-assessments and other business assurance activities to provide a more accurate picture of criteria and gap areas against standards and expectation
Liaise with Legal and Compliance on various compliance, privacy and security initiatives, thus building a strong knowledge of Governance, Risk and Compliance functions
Assist with internal and external security reviews, audits, and controls evaluations
Create and execute Phishing exercises and security awareness communications
Develop and enhance Cyber Security training
Provide input to the company risk management process activities and related documentation (e.g., system life-cycle support plans, concept of operations, operational procedures, and training materials)
Lead meetings with business partners to ensure remediation efforts adhere to corporate standards and policies
Provide expert level analysis/validation of remediation actions taken, opportunities for improvements and out of the box thinking for optimizations and solving roadblocks
Create reports and dashboard to support Cyber Security metrics
Demonstrate flexibility to meet the needs of external and internal customers regarding changes in work volume, scheduling changes, planned and unplanned changes
Work as part of a team to collaborate on ideas and solutions
Solve challenging cases while providing high level platform uptime and availability
Manage the technical team responsible for IT Security awareness, compliance and risk management processes by establishing and managing a staffing plan, conducting performance and development management (1:1s, promotions, boosting motivation and engagement), and planning and execution of budget, while adhering to Sylvamo’s culture and HR processes
Oversee the development, implementation and support of Sylvamo’s enterprise security governance program globally, while ensuring continuous improvement of governance processes and day-to-day operational stability
Cooperate with our Global Sourcing department to select and manage vendors needed for the GRC processes (awareness, risk assessment and compliance)
Cooperate with our Global Sourcing and Legal departments to manage TPRM (Third Party Risk Management) Program that includes risk assessment and the review and maintenance of IT Security provisions in vendor’s contracts
Cooperate with our internal departments to establish and maintain Data Protection, Data Privacy and Data Governance processes
Establish and maintain applicable Enterprise Service Levels (SLAs)
Provide strategic direction relative to the implementation and use of security governance technologies and solutions at Sylvamo, while taking into account the implications of training and compliance processes across geographic and language boundaries, to ensure data-centric protection and governance
Senior IT Business Analyst – HR, Legal and Corp Affairs
Lubicz 23, Grzegórzki, Kraków
Wygasła: 10.06.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
Work and establish professional relationships with Business Partners to support, identify, gather information, and develop solutions for existing issues and new business requirements, as well as business prioritization
Act as an HR, Legal, Corporate Affairs and Communication systems Subject Matter Expert to implement necessary solutions upgrades, and to drive improvements. To do so you will closely collaborate with multiple vendors
Collaborate with internal IT departments, external vendors and thirds party partners
Participate in successful demand/project implementation, according to priorities (business case and requirements definition; evaluation and selection of solutions; business process design/redesign; application design/redesign support and configuration/development, testing, change management, communications, training, deployment and sustain plans and implementation)
Provide SME expertise on technical aspects for troubleshooting, applications interfaces
Communicate status and surfaces issues as needed
Support go-live and implementation of IT improvements
Maintain systems documentation
Be responsible for technical support & administration of user applications, including trainings on new IT solutions
Cooperate in German and English with our European customers via phone and email on a daily basis to manage and process their orders and to solve problems that may occur on the way
Work on a system – a big portion of our work involves order management, inventory checks and reports generation and analysis
Work in a team – it’s important to us that team members cooperate and support each other, providing back-ups as necessary
Build and/or maintain the relationships with our customers – we’re not a call center, we have long-standing customers, and we want them to be satisfied with our service
Cooperate with internal departments of Sylvamo and learn not only about logistics processes (such as demand, production, and planning transportation) but also about pricing and sales & marketing, in order to successfully manage your customer accounts
Take part in global and local projects and initiatives, including process improvement ones
Lead a diverse team of 9 IT professionals (including 4 direct reports, 1 team lead with 4 direct reports) that collaborate with the business and IT colleagues to maintain and support key commercial business processes and applications, and deliver new and/or enhanced IT solutions and services to our business partners
Act as a liaison with the business/process owner and Information Technology to coordinate the delivery of information technology solutions and services to the business
Identify, justify, plan and execute project and enhancements through either direct leadership or via resources either within the team, or elsewhere in IT outside of the direct span of control
Drive improvements in how IT delivers solutions and services for our business partners, including but not limited to speed and methodology of delivery
Complete functional/business process analysis, requirements collection and definition, solution design and documentation of IT enabled business processes through direct management and/or through direction of direct reports
Provide business, process and/or IT support solve technical problems as needed
Analyze complex user information flows and needs
Drive collaborative IT/Business solutions which further enhance our overall operational efficiency and effectiveness
Ensure that business partner needs are being met and that assignments are delivered on time by participating in project/planning meetings and communicating regularly with the team and appropriate managers
Proactively engage and interact with internal business partners to create relationships that deliver value
Proactively network with IT teams and external sources in search of technologies that can add business value
Be responsible for training users on new information technology solutions
Understand and work within the framework of a variety of project delivery methodologies and the IT Operating Model
Understand the nature of the proposed business process change and help business partners drive appropriate change management
Responsible for all team management aspects and executing the HR processes for the team
Create an annual plan and budget to meet team's sustain needs and customer's demand
Recruit staff and manage performance of the team
Be responsible for career development of members of the team
Support strategic and operational governance processes of the organization
Manage constantly changing demand, business requirements, priorities and project portfolio
Manage the interaction, collaboration and coordination across end users and other IT business partners
Understand what is important to stakeholders when considering options and making decisions
Gain experience in the area of your studies by joining one of our teams and learning from experts in the field
Learn about our paper business, working in an office environment, and using popular programs like MS Outlook, Excel, PowerPoint, SharePoint, Teams
If you join our American Customer Service – you will work afternoon hours and use English on daily basis while supporting our team in reporting, process automation and improvement; you will also help our specialists (logistics, marketing, pricing, etc.) in data analysis
If you join our European Customer Service – you will use English and German or French to support our team in processing orders from customers, checking data accuracy in the system, and preparing & analyzing reports
If you join our Finance team – you will work in the Tax area (CIT, VAT, Transfer Pricing) and support the team in ongoing European projects, preparing reports and presentations, and learn more about taxation in EU countries
If you join our IT Security team – you will focus on Vulnerability Management and support the team in vulnerability scanning, assessment and preparation of reports to remediate discovered vulnerabilities
If you join our IT Application Development team – you will support our developers’ work in MS Visual Studio, Git and C# programming, while tracking, testing and preparing reports on new features and tools related to.Net and Azure
If you join our Global Sourcing team – you will learn about purchasing and negotiating both manufacturing and non-manufacturing contracts; you will support our buyers and analysts in market and data research and analysis
If you join our HR & Administration team – you will learn about and support the “hard” HR area (labor law and payroll); you will help our employees with their requests (documents, system administration) in Polish and English on daily basis
Join our HR team and learn about our company culture – an experienced colleague will guide and support your onboarding
Learn our HR systems, processes and procedures
Act as a contact person for our employees (around 300 professionals) in all HR-related issues via email or chat, face to face or over the phone – we don’t use ticketing systems
Provide HR support in Labor Law, time and attendance, internal policies and Payroll-related matters to our Employees, as well as Managers from abroad who have direct reports in Poland
Coordinate the flow of HR documentation (e.g. connected with full cycle of employment) by making sure our Employees understand it and if applicable – fill it in correctly
Coordinate work & stay permits for our Employees by cooperating with a vendor
Provide regular and ad hoc HR reports for Managers and Business Partners
Assist in Payroll calculation by providing and verifying data, and making payments
Cooperate with the Chief Accountant to ensure correct ZUS/US/bailiff payments and postings of expenses, and to provide GUS data
Maintain basic HR data in Ceridian Dayforce and ensure alignment with the Payroll system
Have a possibility to learn and grow in any of the HR Admin and/or Payroll areas that interest you – we’ll make sure that you have the right tools
Be the first point of contact for employees, managers, and guests in the office, also managing Reception mailbox and incoming calls
Support managers, employees, HR team and Office Manager in administrative duties
Cooperate closely with external vendors (cleaning service, catering, building’s technical support, marketing) and order office supplies and equipment
Sign for, distribute and send daily correspondence and packages
Set-up and coordinate meetings, accommodation and travel arrangements for our guests, cooperate with our CSR team in preparation of volunteering events
Prepare regular and ad hoc reports and analysis, coordinate document archiving, support invoice distribution
Provide assistant support to our European Senior Managers (including coordination of travels and meetings, data input, preparation of reports, and administrative tasks)
Participate in the corporate environmental health and safety projects and initiatives, including a review of safety conditions in our office
Assign tasks to office vendors and initiate other actions to ensure safe work environment for Sylvamo Employees and guests
Create and participate in the execution of self-assessments and other business assurance activities to provide a more accurate picture of criteria and gap areas against standards and expectation
Liaise with Legal and Compliance on various compliance, privacy and security initiatives, thus building a strong knowledge of Governance, Risk and Compliance functions
Assist with internal and external security reviews, audits, and controls evaluations
Create and execute Phishing exercises and security awareness communications
Develop and enhance Cyber Security training
Provide input to the company risk management process activities and related documentation (e.g., system life-cycle support plans, concept of operations, operational procedures, and training materials)
Lead meetings with business partners to ensure remediation efforts adhere to corporate standards and policies
Provide expert level analysis/validation of remediation actions taken, opportunities for improvements and out of the box thinking for optimizations and solving roadblocks
Create reports and dashboard to support Cyber Security metrics
Demonstrate flexibility to meet the needs of external and internal customers regarding changes in work volume, scheduling changes, planned and unplanned changes
Work as part of a team to collaborate on ideas and solutions
Solve challenging cases while providing high level platform uptime and availability
Lead the end-to-end review of security vulnerabilities across a variety of technologies and environments (both cloud and on-premises’ based) to determine high risk vulnerabilities to business assets
Identify attack surface reduction opportunities via vulnerability data analysis, trends and asset metadata review as well as collaboration with threat intelligence and technology management
Provide expert level analysis and validation of remediation actions taken, opportunities for improvements and out of the box thinking for optimizations and solving road blocks
Continuously improve risk-driven Vulnerability Management process and tools for attack surface reduction at the infrastructure, middleware, and application layers
Be a Single Point of Contact for any issues related to Vulnerability Management
Be responsible for disclosure of zero-day vulnerabilities, criticality assessment and triggering response, communication, and supporting remediation tracking to closure
Under the supervision of more senior team members, Report financial and operational performance of Sylvamo Total Europe in a timely manner
Provide management of Sylvamo Total Europe with high quality information for decision making processes
With the support of other team members, consolidate budgets and forecasts of Sylvamo Total Europe divisions
Act as an intermediary between Sylvamo Total Europe facilities and Corporate Headquarter in Memphis in matters related to financial reporting
Support the improvement of Sylvamo Total Europe reporting and analysis, by streamlining processes and ensuring that provided analysis meet the requirements of the business
Provide support in developing new or redesigning existing processes / tools to keep up with changes in business environment
Cooperate in German and English with our European customers via phone and email on a daily basis to manage and process their orders and to solve problems that may occur on the way
Work on a system – a big portion of our work involves order management, inventory checks and reports generation and analysis
Work in a team – it’s important to us that team members cooperate and support each other, providing back-ups as necessary
Build and/or maintain the relationships with our customers – we’re not a call center, we have long-standing customers, and we want them to be satisfied with our service
Cooperate with internal departments of Sylvamo and learn not only about logistics processes (such as demand, production, and planning transportation) but also about pricing and sales & marketing, in order to successfully manage your customer accounts
Take part in global and local projects and initiatives, including process improvement ones
Act as a contact person for all Employees and Managers in all HR-related issues via email or chat, face to face or over the phone – we don’t use ticketing systems
Provide HR support (including training sessions) in Labor Law, time and attendance, internal policies and Payroll-related matters to our Employees, as well as Managers from abroad who have direct reports in Poland
Manage HR documentation (e.g. connected with full cycle of employment) by making sure our Employees understand it and if applicable – fill it in correctly
Coordinate work & stay permits for our Employees by cooperating with a vendor
Provide regular and ad hoc HR reports for Managers and Business Partners
Assist in Payroll calculation by providing and verifying data, and making payments
Cooperate with the Chief Accountant to ensure correct ZUS/US/bailiff payments and postings of expenses, and to provide GUS data
Maintain basic HR data (including org charts) in Ceridian Dayforce and ensure alignment with the Payroll system
Participate in global or drive local HR projects & initiatives
Provide operational direction to the Global EDI & Data Integration Team by distributing work load in accordance with the prioritization provided by the governance team, assuring high quality and timely delivery, including operational guiding and coaching team members on EDI & Data Integration related matters, project management, and business acumen
Plan and lead assignments, track progress, communicate milestones and escalate issues
Acts as an escalation point for elevated technical problem resolution
Manage the Global EDI and Data Integration Team by conducting monthly 1:1s; provide necessary training, appropriate allocation of workload based on skillset and prioritization; and leading by example
Work cohesively with IT resources, process stewards, and business representatives on understanding the needs of Sylvamo’s customers for EDI integrations to support all business processes relying on EDI messaging
Understand, design, build, implement and sustain EDI Integration solutions
Evaluate and drive alternative solutions that meet business needs while maintaining enterprise & industry standards
Lead and execute proof of concept testing in a cross team environment to validate design assumptions
Configure SAP and other applications to enable defined business processes and maintain configuration documentation
Identify, document and perform functional testing to ensure the completeness and accuracy of the solution
Work both independently and collaboratively to ensure the delivered design meets the business requirements
Identify, assess impact, and provide recommendation for resolution of issues related to business processes, procedural and system changes; escalate problems of high complexity and severity
Work with our business and IT partners to support, identify, gather information, and develop change requests for existing sustain issues or new requirements
Provides consultative support by developing innovative solutions that effectively drive new opportunities to deliver value to the customers, businesses, and potentially our suppliers
Analyze and understand business data to support decision making and effectively present information
Lead a diverse team of 9 IT professionals (including 4 direct reports, 1 team lead with 4 direct reports) that collaborate with the business and IT colleagues to maintain and support key commercial business processes and applications, and deliver new and/or enhanced IT solutions and services to our business partners
Act as a liaison with the business/process owner and Information Technology to coordinate the delivery of information technology solutions and services to the business
Identify, justify, plan and execute project and enhancements through either direct leadership or via resources either within the team, or elsewhere in IT outside of the direct span of control
Drive improvements in how IT delivers solutions and services for our business partners, including but not limited to speed and methodology of delivery
Complete functional/business process analysis, requirements collection and definition, solution design and documentation of IT enabled business processes through direct management and/or through direction of direct reports
Provide business, process and/or IT support solve technical problems as needed
Analyze complex user information flows and needs
Drive collaborative IT/Business solutions which further enhance our overall operational efficiency and effectiveness
Ensure that business partner needs are being met and that assignments are delivered on time by participating in project/planning meetings and communicating regularly with the team and appropriate managers
Proactively engage and interact with internal business partners to create relationships that deliver value
Proactively network with IT teams and external sources in search of technologies that can add business value
Be responsible for training users on new information technology solutions
Understand and work within the framework of a variety of project delivery methodologies and the IT Operating Model
Understand the nature of the proposed business process change and help business partners drive appropriate change management
Responsible for all team management aspects and executing the HR processes for the team
Create an annual plan and budget to meet team's sustain needs and customer's demand
Recruit staff and manage performance of the team
Be responsible for career development of members of the team
Support strategic and operational governance processes of the organization
Manage constantly changing demand, business requirements, priorities and project portfolio
Manage the interaction, collaboration and coordination across end users and other IT business partners
Understand what is important to stakeholders when considering options and making decisions
Define, develop, and implement an approved and well understood enterprise Research and Development process that enables streamlined and effective processes of connecting technology with innovative business value opportunities
Design and Initiate IT R&D Framework that includes best practices/methods for exploring and showcasing Innovative, Emerging & Disruptive Technologies
Analyze and report on our emerging technologies watch list that evaluates the required methods, processes, frameworks, tools, and strategic partnerships that enable transformative value creation and ability to check and adjust rapidly
Develop and sustain research processes to identify, and report on, technology trends using current and/or new research tools on a local, regional, and global level
Develop reporting system for R&D that measures success through SMART metrics and KPIs to assess trends, progress, value creation and long-term sustainability for the company
Work with existing IT education and awareness models, demonstrate to business resources on what the “Art of Possible” is as it applies to business use cases, by providing market insights and hosting webinars for the enterprise
Develop relationship building model that includes, but is not limited to, intentional strategic partnerships and co-innovation relationships with 3rd parties (customers, vendors, consulting companies, etc.) in the R&D field
Help build and facilitate an R&D community of practice that shares best practices with the business and IT teams
Display leadership for continuous quality and efficiency improvements
Lead efforts to understand, design, build, implement and sustain best practice Finance solutions
Work with users and team members to understand business processes and requirements
Act as a Subject Matter Expert to recommend and implement solutions to drive improvements for the functional area. Evaluate alternative procedural and systematic solutions that meet needs while maintaining business standards
Document solution requirements and alternative analysis
Collaborate with other Enterprise Application Services teams and external partners to achieve high quality integrated solutions
Plan and lead projects and overall designs, providing leadership and consulting to project teams to deliver project results. Track progress, communicate milestones and resolve issues
Develop functional requirements
Support go-live and implementation of IT improvements
Be responsible for IT application support: end-user support, reliability, stability and application security
Seek out innovative uses of either existing or emerging technologies that can add business value and enable our business partners to gain and retain a competitive advantage in the marketplace
Understand the business and supporting functional groups’ strategies, priorities, direction, challenges and opportunities
Complete business analysis, collect and define requirements, and participate in the solution design and documentation of IT enabled business processes
Configure and enhance applications to meet ongoing and evolving business requirements, also by applying application patches and upgrades
Monitor application interfaces, data transfers, automatic jobs
Conduct testing to ensure solution meets quality standards
Provide leadership and mentoring for continuous quality improvement
Provide training for users on new IT solutions and support go-lives of IT improvements
Collaborate with external vendors and third party partners
Work with multiple languages and cultures
Cooperate within virtual team and with other remote teams
Ensure that month-end, quarter-end and year-end close processes are completed accurately and timely
Monitor all Balance Sheet and P&L transactions to ensure accuracy of postings
Calculate and perform General Ledger postings in SAP, prepare recurring accruals, prepayments, etc
Reconcile Intercompany transactions and Balance Sheet accounts
Monitor accounts payable and receivable
Support Chief Accountants, Finance Controllers and Finance Directors in identifying, defining and implementing process improvements and processes standardization
Provide support with analyzing Balance Sheets accounts including follow-ups with local finance teams and business partners
Prepare regular and ad hoc reporting and analysis
Play an active role in implementing new financial solutions and tools, including participation in internal and global financial projects
Keep up to date with accounting requirements including US GAAP and IFRS, and ensure proper company policies/procedures are being followed
Communicate with internal and external partners on regular basis, ensuring accurate responses to any queries
Deliver creative and innovative services and solutions to our Sylvamo partners (internal users) using SharePoint, FileNet, OneDrive and other supporting tools, along with our managed service provider (MSP)
On occasion act as a project manager or leader for MSP resources
Identify training needs and develop/deliver training for our supported services via multiple channels. This could include consultations, user groups, ‘communities of practice’, in-house developed training courses, as well as, providing access to other training content (i.e., LinkedIn Learning)
Be responsible for workflow and automation support for business process enablement in MS365
Along with our MSP, manage the service queue to appropriate service levels
Leverage relationships with various vendors to understand technical direction of their product suite
Identify existing and emerging SharePoint, M365 and FileNet capabilities and map them to potential service offerings
Provide technical leadership on project and initiatives that are considering SharePoint, MS365, FileNet
Develop and maintain platform governance functions, best practices, and position statements as directed by manager
Be responsible for working with other groups to comply with any legal or security concerns
Help maintain site directory of owners for collaboration content
Assist with the design, configuration, implementation and support of complex ‘self-service’ and/or ‘citizen developer’ solutions
Support on premise and cloud versions of SharePoint at the same time
Define, develop, and implement an approved and well understood enterprise Research and Development process that enables streamlined and effective processes of connecting technology with innovative business value opportunities
Develop an enterprise reaching R & D Framework that enables Business and IT collaboration towards shared objectives
Design and Initiate Research and Development practices/methods for Emerging & Disruptive Technologies
Develop and sustain processes to identify technology trends on a local, regional and/or global level
Equip and explore the evolution, research, and development of our emerging technologies watch list including the required infrastructure, methods, processes, tools, and strategic external partnerships to enable transformative value creation
Build education and awareness models with business resources on what is possible using emerging technologies as applied to business use cases
Provide insights into the market and emerging new services / products that will keep our business competitive
Design, plan, and host demonstrations / webinars on a regular basis for the enterprise and select audiences around Emerging and Disruptive technologies, and other IT efforts
Educate and mentor other enterprise IT leaders and professionals at various levels
Develop relationship building model for R&D that includes but not limited to Intentional strategic partnerships and co-innovation relationships with 3rd parties (customers, vendors, consulting companies, etc.)
Develop reporting system for R&D that measures success through SMART metrics that measure trends, progress, value creation and long-term sustainability while enabling Sylvamo to check & adjust rapidly when needed
Help build and facilitate R&D communities that build awareness and share best practices with the business and IT on what is possible using emerging and existing technologies as applied to business use cases and Sylvamo enterprise successes
Create a comparative analysis process to determine Sylvamo's position for Innovation, Digital Transformation, Disruptive Technologies and other areas amongst our peer organizations and world class businesses
Be an active member of the EIDX lead team
Display leadership for continuous quality and efficiency improvements
Be responsible for design, implementation, and sustain of enterprise SAP based Finance applications and related services which support Finance business functions
Lead efforts to understand, design, build, implement and sustain best practice Finance solutions
Lead Design efforts to sustain and improve the business process
Work with users and team members to understand business processes and requirements
Review existing documentation to understand system design and implementation standards
Utilize knowledge of best practices to design IT solutions to meet new and evolving requirements
Oversee configuration of SAP to meet design specifications and business requirements
Act as a Subject Matter Expert to recommend and implement solutions to drive improvements for the functional area. Evaluate alternative procedural and systematic solutions that meet needs while maintaining business standards
Provide SME expertise in Process Assessments, evaluate current and desired state
Consult with business users on system capabilities
Document solution requirements and alternative analysis
Recommend solutions to meet business requirements and standards
Collaborate with other Enterprise Application Services teams and external partners to achieve high quality integrated solutions
Plan and lead projects and overall designs, providing leadership and consulting to project teams to deliver project results. Track progress, communicate milestones and resolve issues
Work with business partners to support, identify, gather information, and develop solutions for existing sustain issues and new business requirements
Review designs and specifications
Develop functional requirements
Drive and organizes estimates for complex and integrated development of application solutions
Drive standardization of provided solutions
Test highly integrated business solutions, ensuring quality and effectiveness
Support go-live and implementation of IT improvements
Communicate status and surfaces issues as needed
Embrace and promotes agility within the organization, uses Agile processes to improve the efficiency and effectiveness of the team
Oversee functional area application performance. Ensures service levels are consistent with business requirements and operational goals
Facilitate delivery of 24x7 application support, proactively reduces sustain efforts through monitoring, automation, and problem management
Implement the vision and strategic goals for IT Finance systems
Build relationships with business partners, identifying and structuring solutions to ensure alignment with their requirements
Build relationships with vendors to ensure effective utilization of partner capabilities and resources
Ensure business solutions are designed, prototyped and tested to support customer needs by using consistent methods and standards, project management discipline and supporting toolsets
Provide leadership towards fulfilling on-time delivery commitments to customers
Develop relationships and collaborate with business partners to create value for Sylvamo customers
Provide leadership and mentoring for continuous quality improvement
Maintain the integration and secure integrity of Finance Operating Model design and enabled benefits
Assume a major role in the implementation of large, complex designs
Seek out value added opportunities to improve IT Solutions and Services capabilities
Lead the Global Sourcing organization in the European region
Create and execute strategy for cost effective, efficient and sustainable sourcing for the European region
Provide safety leadership through modeling of safe behaviors and ensuring employee adherence to safety requirements and expectations
Participate and collaborate on the European Senior Lead Team
Develop strong business partnerships and relationships with Mill Managers and Mill Purchasing Managers
Develop and execute GS talent and performance management strategy development and execution to create customer-focused, result-oriented, highly effective team
Ensure that activities are in compliance with Corporate and Global Sourcing policies and procedures and any corporate audit agreements
Responsible for strategic sourcing in approximately of $1,000M
Leverage and manage sourcing and procurement processes and technology to ensure agility of organization
Realize savings on an annual basis and support financial discipline and results
Get to learn about the e-Signing tool, be the single contact point to receive internal requests for e-signing and ensure smooth completion, check on future upgrades of the tool and follow-up on potential issues with the provider and IT and Sourcing; When documents must be signed wet-ink, arrange for such signing and the shipping of the signed originals;
If a Contract Management Database is assessed for deployment in Europe, participate in the testing, implementation and adjustment of the tool and administer features assigned to your responsibility (tracking of contract reviews and approvals, uploading of the final version and signed copy, etc.);
Organize the trips and agenda for the face-to-face meetings of the Legal Europe team (invitations, bookings, printing of materials, etc .) and all offsite meetings of the General Counsel Europe
Help coordinate e-trainings/face-to face trainings in Europe (launch, reminders, attendance tracking, statistics, etc.) and the deployment of related communication materials (posters, etc.);
Coordinate the review of translations of policies and other documents;
Assist for the formatting of documents (contracts, presentations, letters, etc.);
Help maintain the Legal and EHS folders and SharePoint;
Be responsible for tracking legal invoices and fees
Provide operational support, assisting with expense reports and routine administrative work for other departments
Be responsible for all aspects of defining and advancing data governance policies in support of multiple data domains
Be responsible for helping develop a data quality framework, set standards for measurement, and communicate the effectiveness at all levels of the organization
Coordinate with business data stewards across the organization as the governing body for data decisions and issue resolution
Partner with business data stewards to drive the implementation of data governance processes, policies, and procedures through the facilitation of cross domain working groups
Develop data quality strategies, including monitoring and cleansing, along with educational opportunities to guide implementation of good data stewardship practices
Support the implementation of a corporate data literacy program to educate Sylvamo employees by developing and tailoring plans in alignment with business needs and objectives across teams and functions
Steward the accountability of data governance across the organization in alignment with FAIR (findable, accessible, interoperable, reusable) data principles
Create and deliver monitoring capabilities to ensure the application of governance principles
Communicate across stakeholders to promote data governance framework and service models to drive towards harmonization of data governance across the enterprise
Partner with other members of the Data Management Practices team to develop data governance policies, data stewardship programs, and data quality monitoring
Query, report and analyze data quality for key data elements as needed
Deliver on a roadmap that builds out features and functions that continue to support the enterprise's needs for data management
Ensure accurate and timely reporting of financial and operational performance of Sylvamo Europe
Provide the management team of Sylvamo with high quality information for decision making processes
Prepare an overview of the work done in your area of expertise
Organize a timely consolidation of Strategic Plan, Budget, Forecast and Quarterly Business Review of Sylvamo Europe divisions
Act as an intermediary between Sylvamo Europe facilities and Corporate Headquarter in the US, in matters related to financial reporting
Enable continuous improvement of Sylvamo Europe reporting and analysis by streamlining processes and ensuring that provided analyses meet the requirements of the business
Develop new or redesigning the existing processes / tools to keep up with changes in business environment
Cooperate with our European customers via phone and email on daily basis
Be responsible for servicing our long-standing customers in Europe. As a main point of contact, you will answer their questions, manage their purchase orders and ensure their satisfaction
Cooperate with internal departments of Sylvamo
Learn about pricing, sales and marketing-related processes in order to successfully manage your customer accounts and feel comfortable to quote customers in close conjunction with our Sales Team
Be responsible for customer accounts and make tactical decisions based on strategy jointly agreed with the Sales Team
Have the opportunity to use your analytical skills
Work in an inclusive culture where you are recognized for your work
Ensure that month-end processes are completed accurately and timely
Monitor all Balance Sheet and P&L transactions to ensure accuracy of postings
Calculate and perform General Ledger posting, prepare recurring accruals, prepayments, etc
Reconcile Intercompany transactions
Perform BS accounts reconciliation
Monitor accounts payable and receivable
Support Finance Controllers and Finance Directors on daily basis in identifying, defining and implementing process improvements and processes standardization
Play an active role in implementing new financial solutions and tools
Take part in internal and global financial projects
Ensure proper company policies/procedures are being followed
Be up to date with accounting requirements including US GAAP and IFRS
Communicate with internal and external counterparties on a regular basis, ensuring accurate responses to any queries
Be the link between our customers in North America and the internal departments of Sylvamo
Use English on daily basis to answer our customers’ questions, manage their purchase orders, and ensure satisfaction with our service. The relationship we have with our customers is crucial and you will have an impact on it
Work in SAP to process our clients’ orders and prepare regular and ad hoc reports
Be a part of our Supply Chain organization, cooperating within your team and with internal departments of Sylvamo (located in Poland and the US)
Get to know and understand the interdependencies between processes such as Supply Planning, Replenishment Planning, Order Management, Demand/Master Planning, Transportation, and Manufacturing. You will also learn about Pricing, Sales, and Marketing processes in order to manage your customer’s accounts successfully
Proactively communicate with Sales, Supply Chain, and business leadership regarding customer-impacting issues
Anticipate, react to, and resolve manufacturing / replenishment disruptions to maintain high service levels
Have the opportunity to develop and utilize both your interpersonal and analytical skills
Be responsible for design, implementation, and sustain of enterprise SAP based Finance applications and related services which support Finance business functions
Lead efforts to understand, design, build, implement and sustain best practice Finance solutions
Lead Design efforts to sustain and improve the business process
Work with users and team members to understand business processes and requirements
Review existing documentation to understand system design and implementation standards
Utilize knowledge of best practices to design IT solutions to meet new and evolving requirements
Oversee configuration of SAP to meet design specifications and business requirements
Act as a Subject Matter Expert to recommend and implement solutions to drive improvements for the functional area. Evaluate alternative procedural and systematic solutions that meet needs while maintaining business standards
Provide SME expertise in Process Assessments, evaluate current and desired state
Consult with business users on system capabilities
Document solution requirements and alternative analysis
Recommend solutions to meet business requirements and standards
Collaborate with other Enterprise Application Services teams and external partners to achieve high quality integrated solutions
Plan and lead projects and overall designs, providing leadership and consulting to project teams to deliver project results. Track progress, communicate milestones and resolve issues
Work with business partners to support, identify, gather information, and develop solutions for existing sustain issues and new business requirements
Review designs and specifications
Develop functional requirements
Drive and organizes estimates for complex and integrated development of application solutions
Drive standardization of provided solutions
Test highly integrated business solutions, ensuring quality and effectiveness
Support go-live and implementation of IT improvements
Communicate status and surfaces issues as needed
Embrace and promotes agility within the organization, uses Agile processes to improve the efficiency and effectiveness of the team
Oversee functional area application performance. Ensures service levels are consistent with business requirements and operational goals
Facilitate delivery of 24x7 application support, proactively reduces sustain efforts through monitoring, automation, and problem management
Implement the vision and strategic goals for IT Finance systems
Build relationships with business partners, identifying and structuring solutions to ensure alignment with their requirements
Build relationships with vendors to ensure effective utilization of partner capabilities and resources
Ensure business solutions are designed, prototyped and tested to support customer needs by using consistent methods and standards, project management discipline and supporting toolsets
Provide leadership towards fulfilling on-time delivery commitments to customers
Develop relationships and collaborate with business partners to create value for Sylvamo customers
Provide leadership and mentoring for continuous quality improvement
Maintain the integration and secure integrity of Finance Operating Model design and enabled benefits
Assume a major role in the implementation of large, complex designs
Seek out value added opportunities to improve IT Solutions and Services capabilities
Act as incident commander and drive security incidents to closure, coordinating task forces made up of various teams across the organization to ensure comprehensive mitigation
Provide support for forensics analysis and e-Discovery requests for legal and associated investigations
Communicate and document incident response activities in an authoritative and actionable manner
Perform root cause analysis, lessons learned activities, and create action plans that will prevent or mitigate against future incidents
Develop and maintain playbooks and monitoring use cases
Participate in on-call rotation
Provide support for complex computer network exploitation and defense techniques
Provide technical support for continuous monitoring, computer exploitation, and reconnaissance
Research and maintain proficiency in open and closed source computer exploitation TTP's
Provide external threat monitoring, detection, event analysis
Provide analysis of inbound and outbound internet traffic, suspicious e-mail messages, and cloud security logs
Lead the review of security vulnerabilities across a variety of technologies and environments to determine high-risk vulnerabilities to business assets
Lead meetings with business partners to ensure remediation efforts adhere to corporate standards and policies
Provide expert level analysis/validation of remediation actions taken, opportunities for improvements and out of the box thinking for optimizations and solving roadblocks
Identify attack surface reduction opportunities via vulnerability data analysis, trends and asset metadata review as well as collaboration with threat intelligence and technology management
Create reports and dashboard to support cyber security metrics
Lead detailed investigations and analysis of security-related findings, including those escalated from the SOC (Security Operations Center)
Act as incident commander and drive security incidents to closure, coordinating task forces made up of various teams across the organization to ensure comprehensive mitigation
Support forensics analysis and e-Discovery requests for legal and associated investigations
Communicate and document incident response activities in an authoritative and actionable manner
Perform root cause analysis, lessons learned activities, and create action plans that will prevent or mitigate against future incidents
Develop and maintain playbooks and monitoring use cases
Participate in on-call rotation
Support complex computer network exploitation and defense techniques
Provide technical support for continuous monitoring, computer exploitation, and reconnaissance
Research and maintain proficiency in open and closed source computer exploitation TTP's
Provide external threat monitoring, detection, event analysis
Provide analysis of inbound and outbound internet traffic, suspicious e-mail messages, and cloud security logs
Lead the review of security vulnerabilities across a variety of technologies and environments to determine high risk vulnerabilities to business assets
Lead meetings with business partners to ensure remediation efforts adhere to corporate standards and policies
Provide expert level analysis/validation of remediation actions taken, opportunities for improvements and out of the box thinking for optimizations and solving road blocks
Identify attack surface reduction opportunities via vulnerability data analysis, trends and asset metadata review as well as collaboration with threat intelligence and technology management
Create reports and dashboard to support cyber security metrics
Manage, maintain and support Sylvamo’s Vulnerability Management technologies and services (end-to-end)
Manage Corporate Income Tax compliance processes, in a close cooperation with members of the Global Tax Team, the European Finance Team and third party tax advisors;
Monitor accuracy and timely filing of tax returns in a number of European tax jurisdictions;
Support internal quarterly and year-end deferred tax reporting and Effective Tax Rate process;
Proactively monitor OECD’s guidelines and ensure transfer pricing compliance, while supported by third party tax advisors;
Ensure VAT compliance process in a cooperation with third party service providers, finance controllers and the Global Indirect Tax Manager;
Coordinate and manage tax audits;
Proactively monitor changes in European tax law and support business modeling from a tax perspective;
Create and adjust internal tax policies;
Conduct tax trainings for the company's employees;
Participate in various IT projects related to implementation of new IT solutions, adaptations of ERP system (financial modules) resulting from the frequent tax law changes;
Maintain relationship with external bodies (external tax advisory service providers, financial and fiscal auditors)
Cooperate with our European customers via phone and email on daily basis
Be responsible for servicing our long-standing customers in Europe. As a main point of contact, you will answer their questions, manage their purchase orders and ensure their satisfaction
Cooperate with internal departments of Sylvamo
Learn about pricing, sales and marketing-related processes in order to successfully manage your customer accounts and feel comfortable to quote customers in close conjunction with our Sales Team
Be responsible for customer accounts and make tactical decisions based on strategy jointly agreed with the Sales Team
Have the opportunity to use your analytical skills
Work in an inclusive culture where you are recognized for your work
Cooperate with our European customers via phone and email on daily basis
Be responsible for servicing our long-standing customers in Europe. As a main point of contact, you will answer their questions, manage their purchase orders and ensure their satisfaction
Cooperate with internal departments of Sylvamo
Learn about pricing, sales and marketing-related processes in order to successfully manage your customer accounts and feel comfortable to quote customers in close conjunction with our Sales Team
Be responsible for customer accounts and make tactical decisions based on strategy jointly agreed with the Sales Team
Have the opportunity to use your analytical skills
Work in an inclusive culture where you are recognized for your work
Be the link between our customers in North America and the internal departments of Sylvamo
Use English on daily basis to answer our customers’ questions, manage their purchase orders, and ensure satisfaction with our service. The relationship we have with our customers is crucial and you will have an impact on it
Work in SAP to process our clients’ orders and prepare regular and ad hoc reports
Be a part of our Supply Chain organization, cooperating within your team and with internal departments of Sylvamo (located in Poland and the US)
Get to know and understand the interdependencies between processes such as Supply Planning, Replenishment Planning, Order Management, Demand/Master Planning, Transportation, and Manufacturing. You will also learn about Pricing, Sales, and Marketing processes in order to manage your customer’s accounts successfully
Proactively communicate with Sales, Supply Chain, and business leadership regarding customer-impacting issues
Anticipate, react to, and resolve manufacturing / replenishment disruptions to maintain high service levels
Have the opportunity to develop and utilize both your interpersonal and analytical skills
Junior IT Consultant – Business Operations Finance
Lubicz 23, Grzegórzki, Kraków
Wygasła: 11.11.2022
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
Act as a liaison between the European Finance partners/process owners and Information Technology to build relationships, and coordinate the delivery of IT solutions and services
Seek out innovative uses of either existing or emerging technologies that can add business value and enable our business partners to provide superior service to our customers and gain and retain a competitive advantage in the marketplace
Act as a Finance Subject Matter Expert to recommend and implement solutions to drive improvements while evaluating alternative procedural and systematic solutions
Be viewed as an integral part of Europe Finance areas in any decisions that may be impacting technology, and patriciate in their strategic planning activities
Understand the business and supporting functional groups’ strategies, priorities, direction, challenges and opportunities
Act as the Project Manager (working within the framework of a variety of project methodologies) for regional and global Finance projects and initiatives by building project teams that transform individuals from various organizations into an integrated and effective working unit
Complete business analysis, collect and define requirements, and participate in the solution design and documentation of IT enabled business processes
Ensure that the business partners’ needs are being met and that assignments are delivered on time by participating in project/planning meetings and communicating regularly with the team and appropriate stakeholders
Work on business prioritization
Provide training for users on new IT solutions and support go-lives of IT improvements
Provide leadership and mentoring for continuous quality improvement
Drive collaborative IT/Business solutions which further enhance our overall operational efficiency and effectiveness
Collaborate with external vendors and third party partners
Lead detailed investigations and analysis of security-related findings, including those escalated from the SOC (Security Operations Center)
Act as incident commander and drive security incidents to closure, coordinating task forces made up of various teams across the organization to ensure comprehensive mitigation
Support forensics analysis and e-Discovery requests for legal and associated investigations
Communicate and document incident response activities in an authoritative and actionable manner
Perform root cause analysis, lessons learned activities, and create action plans that will prevent or mitigate against future incidents
Develop and maintain playbooks and monitoring use cases
Participate in on-call rotation
Support complex computer network exploitation and defense techniques
Provide technical support for continuous monitoring, computer exploitation, and reconnaissance
Research and maintain proficiency in open and closed source computer exploitation TTP's
Provide external threat monitoring, detection, event analysis
Provide analysis of inbound and outbound internet traffic, suspicious e-mail messages, and cloud security logs
Lead the review of security vulnerabilities across a variety of technologies and environments to determine high risk vulnerabilities to business assets
Lead meetings with business partners to ensure remediation efforts adhere to corporate standards and policies
Provide expert level analysis/validation of remediation actions taken, opportunities for improvements and out of the box thinking for optimizations and solving road blocks
Identify attack surface reduction opportunities via vulnerability data analysis, trends and asset metadata review as well as collaboration with threat intelligence and technology management
Create reports and dashboard to support cyber security metrics
Manage, maintain and support Sylvamo’s Vulnerability Management technologies and services (end-to-end)
Cooperate with our European customers via phone and email on daily basis
Be responsible for servicing our long-standing customers in Europe. As a main point of contact, you will answer their questions, manage their purchase orders and ensure their satisfaction
Cooperate with internal departments of Sylvamo
Learn about pricing, sales and marketing-related processes in order to successfully manage your customer accounts and feel comfortable to quote customers in close conjunction with our Sales Team
Be responsible for customer accounts and make tactical decisions based on strategy jointly agreed with the Sales Team
Have the opportunity to use your analytical skills
Work in an inclusive culture where you are recognized for your work
Cooperate with our European customers via phone and email on daily basis
Be responsible for servicing our long-standing customers in Europe. As a main point of contact, you will answer their questions, manage their purchase orders and ensure their satisfaction
Cooperate with internal departments of Sylvamo
Learn about pricing, sales and marketing-related processes in order to successfully manage your customer accounts and feel comfortable to quote customers in close conjunction with our Sales Team
Be responsible for customer accounts and make tactical decisions based on strategy jointly agreed with the Sales Team
Have the opportunity to use your analytical skills
Work in an inclusive culture where you are recognized for your work
Cooperate with our European customers via phone and email on daily basis
Be responsible for servicing our long-standing customers in Europe. As a main point of contact, you will answer their questions, manage their purchase orders and ensure their satisfaction
Cooperate with internal departments of Sylvamo
Learn about pricing, sales and marketing-related processes in order to successfully manage your customer accounts and feel comfortable to quote customers in close conjunction with our Sales Team
Be responsible for customer accounts and make tactical decisions based on strategy jointly agreed with the Sales Team
Have the opportunity to use your analytical skills
Work in an inclusive culture where you are recognized for your work
Cooperate with our European customers via phone and email on daily basis
Be responsible for servicing our long-standing customers in Europe. As a main point of contact, you will answer their questions, manage their purchase orders and ensure their satisfaction
Cooperate with internal departments of Sylvamo
Learn about pricing, sales and marketing-related processes in order to successfully manage your customer accounts and feel comfortable to quote customers in close conjunction with our Sales Team
Be responsible for customer accounts and make tactical decisions based on strategy jointly agreed with the Sales Team
Have the opportunity to use your analytical skills
Work in an inclusive culture where you are recognized for your work
Create and maintain overall architecture guidelines, process design, and engineering for the on premise and cloud based content and document management systems (SharePoint, OneDrive and FileNet)
Be responsible for establishing and continuous improvement of systems and processes to track and maintain content systems, documents management systems, application roadmaps, and associated programs and services
Evaluate and implement new solutions or improvements to existing systems to provide continuous improvements and fill any gaps identified for business needs
Work with leadership to educate, understand, and influence the technical direction associated with enterprise content and document management systems
Establish and maintain collaborative relationships with key IT service providers to manage and optimize the services and support necessary to ensure reliable service for our users
Provide technical expertise/strategy in the facilitation of new project requests
Hold our managed service providers accountable for providing reliable, resilient, high-performing, and cost-effective services to meet our employee and customer needs
Support architecture, process, and metrics for content and document management systems (end-to-end)
Be responsible for development of application standards and applicable support processes
Work with managed service provider to ensure service levels are met and expectations managed while providing leadership in continually improving and maturing partnerships to provide the highest level of customer service
Select and manage vendors for related products and associated services in partnership with Global Sourcing
Work with Global business IT personnel in each operational area to develop a scope and understanding of the business requirements and the services needed to meet them
Maintain alignment of customer needs with the optimal offering of technologies so our business has the right capabilities to meet their ever changing customer demand
Co-develop the Sylvamo Strategic Roadmaps and on-going refresh process for a rolling three to five year information technology strategy
Work closely with IT teams across the enterprise to promote change enablement and execute against the strategic plan, with respectful and collaborative discussion, challenging the status quo to create value for the company
Build valued relationships with business partners, gathering inputs and consolidating view for the IT Strategy to ensure alignment with expected IT and business outcomes
Evaluate and help to improve the experience Sylvamo IT consumers have with IT providers; managing the promotion of IT products and services through key channels such as the Sylvamo Vamos intranet, success stories and other creative means
Help shape communications strategy and internal communities management that will support transforming and accelerating technology and digital transformation. Working with Innovation and Digital Transformation area to deliver communications on emerging technology, successful cases and ideas as useful material for company education
Manage and update IT communication channels to achieve the right visibility and trust and work closely with Corporate Communications to explore opportunities to promote IT programs and campaigns
Manage a database with projects pipeline in Analytics and Automation
Administer/Maintain Business Intelligence Reporting Platform by maintaining data connection links between Reporting Platform and source databases, refreshing reports, and responding to user requests related to new features within existing reports
Support development and automation of routine reporting and process performance dashboards with actionable metrics and data predictive models
Identify reporting gaps and provide solutions
Provide trainings on Business Intelligence Reporting Platform Content and Tools to end users
Cooperate with various Sylvamo Europe departments
Be responsible for staying current with rapidly developing area of data analytics
Focus on new trends in Advanced Analytics (Big Data, predictive and prescriptive analytics leveraging AI/ML and assess the relevance for Sylvamo business functions
Analyze large data sets to discover trends and patterns
Communicate, supported by visualization, outcomes of data analysis to stakeholders and explain their importance to business
Proactively look for decision makers’ questions which might be answered through data analysis
Propose solutions and strategies to deal with business challenges and improve End-user Experience
You will cooperate in English with North American customers via phone and email on a daily basis. It is important to us that team members cooperate and support each other, providing back up as necessary
You will be responsible for our long-standing customers in North America. You will answer their questions, manage their purchase orders and ensure satisfaction with our service. The relationship we have with our customers is crucial and you will have an impact on it
You will cooperate with internal departments of Sylvamo and you will get to know logistics processes such as demand, production and transportation planning. You will also learn about pricing, sales and marketing-related processes in order to manage your customer accounts successfully
You will have the opportunity to develop or utilize analytical skills you already have
Work cohesively with IT resources, process stewards, and business representatives on understanding the needs of Sylvamo’s business partners Sales Enablement solutions, Price Management and Optimization, and Customer Service Management
Understand, design, build, implement and sustain solutions to support the assigned order-to-cash processes
Evaluate and drive alternative solutions that meet business needs while maintaining standards
Plan and lead assignments, track progress, communicate milestones and escalate issues
Lead and execute proof of concept testing in a cross team environment to validate design assumptions
Configure SAP and other applications to enable defined business processes and maintain configuration documentation
Identify, document and perform functional testing to ensure the completeness and accuracy of the solution
Work both independently and collaboratively to ensure the delivered design meets the business requirements
Identify, assess impact, and provide recommendation for resolution of issues related to business processes, procedural and system changes; escalate problems of high complexity and severity
Work with our business and IT partners to support, identify, gather information, and develop change requests for existing sustain issues or new requirements
Analyze and understand business data to support decision making and effectively present information
Lead detailed investigations and analysis of security-related findings, including those escalated from the SOC (Security Operations Center)
Act as incident commander and drive security incidents to closure, coordinating task forces made up of various teams across the organization to ensure comprehensive mitigation
Support forensics analysis and e-Discovery requests for legal and associated investigations
Communicate and document incident response activities in an authoritative and actionable manner
Perform root cause analysis, lessons learned activities, and create action plans that will prevent or mitigate against future incidents
Develop and maintain playbooks and monitoring use cases
Participate in on-call rotation
Support complex computer network exploitation and defense techniques
Provide technical support for continuous monitoring, computer exploitation, and reconnaissance
Research and maintain proficiency in open and closed source computer exploitation TTP's
Provide external threat monitoring, detection, event analysis
Provide analysis of inbound and outbound internet traffic, suspicious e-mail messages, and cloud security logs
Lead the review of security vulnerabilities across a variety of technologies and environments to determine high risk vulnerabilities to business assets
Lead meetings with business partners to ensure remediation efforts adhere to corporate standards and policies
Provide expert level analysis/validation of remediation actions taken, opportunities for improvements and out of the box thinking for optimizations and solving road blocks
Identify attack surface reduction opportunities via vulnerability data analysis, trends and asset metadata review as well as collaboration with threat intelligence and technology management
Create reports and dashboard to support cyber security metrics
Manage, maintain and support Sylvamo’s Vulnerability Management technologies and services (end-to-end)
Lead and manage CTE team leader(s) in Krakow to become fully engaged in the team effort to maximize their contribution to achieve business results
Ensure that shipments are planned timely and accurately at the best service and cost available within constraints such as shipping windows, operating hours, customer stratification, facility limitations - own the OTD/Carrier Performance metrics as well as the transportation element of the Cost-to-Serve metric
Strive to optimize transportation costs while maintaining required service levels by identifying opportunities and implementing solutions with mill supply chain team
Work with Global Sourcing in rate and capacity negotiations and assist in the selection of carriers and volume share allocation via tenders, benchmarking or other projects. Have operational responsibility for carrier management
Provide support and advice on transportation matters (including resolving specific delivery problems) and costs to all stakeholders (ECS/mill(s)/Sales, etc.)
Engage with service providers on safety awareness ensuring loading procedures are in place and adhered to (KPIs/monitoring)
Ensure that necessary IT infrastructure is in place (connectivity) and training provided
Validate transport and warehouse related invoices (keep close contact with CapGemini)
Monitor, recommend and implement ways to improve processes, service strategies and team performance (including individual development), which meet and/or exceed external and internal customer expectations
Work effectively with other leaders to ensure that team norms and operational processes are adhered to, best practices are implemented and workload is managed across teams
Ensure team activities are aligned and roadmap processes are adhered to and sustained. In addition, take ownership of actions aimed at streamlining communication with internal and external customers and suppliers
Run/support logistics projects as and when needed
Provide supervisory management of DCs falling within the scope of this position
Ensure that DCs are providing the most cost-effective level of service required in accordance with the contractual terms agreed (including regular inspections of facilities and the use of KPI metrics/audits)
Own the warehousing element of the CtS metric for European Papers (including development tracking/analysis of additional costs)
Support review of best warehouse locations for imports
Discuss with operators/agree implementation date/collect data and report out through Warehouse Scorecard in all locations
Ensure stock control methods, including reporting and inventory checks and annual stock takes meet Sylvamo requirements
Assess damage, surveys, repairs and claim procedures
Ensure SOPs are in place, are kept up-to-date and are complied with
Provide advice on import/export regulations (including tax/customs)
Maintain an in-depth understanding of warehousing, market strategy and business rules and ensure the team is appropriately informed
Be directly responsible for process improvements within warehousing operations
Work cohesively with IT resources, process stewards, and business representatives on understanding the needs of Sylvamo’s business partners and Marketing Operations Solutions
Understand, design, build, implement, and sustain solutions to support the assigned order-to-cash processes
Evaluate and drive alternative solutions that meet business needs while maintaining standards
Plan and lead assignments, track progress, communicate milestones, and escalate issues
Lead and execute proof of concept testing in a cross-team environment to validate design assumptions
Configure applications to enable defined business processes and maintain configuration documentation
Identify, document, and perform functional testing to ensure the completeness and accuracy of the solution
Work both independently and collaboratively to ensure the delivered design meets the business requirements, processes, procedural and system changes
Identify, assess impact, and provide recommendations for resolution of issues related to business
Work with our business and IT partners to support, identify, gather information, and develop change requests for existing sustain issues or new requirements
Analyze and understand business data to support decision-making effectively present information
Work with vendors to ensure service levels are met and expectations managed while providing leadership in continually improving and maturing partnerships to provide the highest level of customer service appropriately
Utilize targeted metrics for reporting vendor compliance/performance, leveraging scorecards
Negotiate strategic enterprise agreements for key vendors and Managed Service Providers
Co-develop the Sylvamo Strategic Roadmaps and on-going refresh process for a rolling three to five year information technology strategy
Work closely with IT teams across the enterprise to promote change enablement and execute against the strategic plan, with respectful and collaborative discussion, challenging the status quo to create value for the company
Build valued relationships with business partners, gathering inputs and consolidating view for the IT Strategy to ensure alignment with expected IT and business outcomes
Evaluate and help to improve the experience Sylvamo IT consumers have with IT providers; managing the promotion of IT products and services through key channels such as the Sylvamo Vamos intranet, success stories and other creative means
Help shape communications strategy and internal communities management that will support transforming and accelerating technology and digital transformation. Working with Innovation and Digital Transformation area to deliver communications on emerging technology, successful cases and ideas as useful material for company education
Manage and update IT communication channels to achieve the right visibility and trust and work closely with Corporate Communications to explore opportunities to promote IT programs and campaigns
Lead detailed investigations and analysis of security-related findings, including those escalated from the SOC (Security Operations Center)
Act as incident commander and drive security incidents to closure, coordinating task forces made up of various teams across the organization to ensure comprehensive mitigation
Support forensics analysis and e-Discovery requests for legal and associated investigations
Communicate and document incident response activities in an authoritative and actionable manner
Perform root cause analysis, lessons learned activities, and create action plans that will prevent or mitigate against future incidents
Develop and maintain playbooks and monitoring use cases
Participate in on-call rotation
Support complex computer network exploitation and defense techniques
Provide technical support for continuous monitoring, computer exploitation, and reconnaissance
Research and maintain proficiency in open and closed source computer exploitation TTP's
Provide external threat monitoring, detection, event analysis
Provide analysis of inbound and outbound internet traffic, suspicious e-mail messages, and cloud security logs
Lead the review of security vulnerabilities across a variety of technologies and environments to determine high risk vulnerabilities to business assets
Lead meetings with business partners to ensure remediation efforts adhere to corporate standards and policies
Provide expert level analysis/validation of remediation actions taken, opportunities for improvements and out of the box thinking for optimizations and solving road blocks
Identify attack surface reduction opportunities via vulnerability data analysis, trends and asset metadata review as well as collaboration with threat intelligence and technology management
Create reports and dashboard to support cyber security metrics
Manage, maintain and support Sylvamo’s Vulnerability Management technologies and services (end-to-end)
Create and participate in the execution of self-assessments and other business assurance activities to provide a more accurate picture of criteria and gap areas against standards and expectation
Assist with internal and external security reviews, audits, and controls evaluations
Demonstrate flexibility to meet the needs of external and internal customers regarding changes in work volume, scheduling changes, planned changes, and unplanned changes
Use strong knowledge of Cloud Technologies (Azure) and Server Operating Systems (Windows & Linux)
Provide input to the company risk management process activities and related documentation (e.g., system life-cycle support plans, concept of operations, operational procedures, and training materials)
Assist with developing technical requirements and documentation
Work as part of a team to discuss and collaborate on ideas and solutions
Solve difficult challenges while providing high level platform uptime and availability
Serve as SME to troubleshoot and support issues
Lead meetings with business partners to ensure remediation efforts adhere to corporate standards and policies
Provide expert level analysis/validation of remediation actions taken, opportunities for improvements and out of the box thinking for optimizations and solving road blocks
Create reports and dashboard to support cyber security metrics
Manage, maintain and support Sylvamo’s Identity and Access Management technologies and services (end-to-end)
Work cohesively with IT resources, process stewards, and business representatives on understanding the needs of Sylvamo’s business partners Sales Enablement solutions, Price Management and Optimization, and Customer Service Management
Understand, design, build, implement and sustain solutions to support the assigned order-to-cash processes
Evaluate and drive alternative solutions that meet business needs while maintaining standards
Plan and lead assignments, track progress, communicate milestones and escalate issues
Lead and execute proof of concept testing in a cross team environment to validate design assumptions
Configure SAP and other applications to enable defined business processes and maintain configuration documentation
Identify, document and perform functional testing to ensure the completeness and accuracy of the solution
Work both independently and collaboratively to ensure the delivered design meets the business requirements
Identify, assess impact, and provide recommendation for resolution of issues related to business processes, procedural and system changes; escalate problems of high complexity and severity
Work with our business and IT partners to support, identify, gather information, and develop change requests for existing sustain issues or new requirements
Analyze and understand business data to support decision making and effectively present information
Be the first point of contact for employees, managers, and guests in the office, also managing Reception mailbox and incoming calls
Support managers, employees, HR team and Office Manager in administrative duties
Cooperate closely with external vendors (cleaning service, catering, building’s technical support, marketing) and order office supplies and equipment
Sign for, distribute and send daily correspondence and packages
Set-up and coordinate meetings, accommodation and travel arrangements for our guests, cooperate with our CSR team in preparation of volunteering events
Coordinate the process of taxi and entrance cards management, and support employees with hot desk and parking spots reservation
Prepare regular and ad hoc reports and analysis, coordinate document archiving, support invoice distribution
Provide assistant support to our European Senior Managers (including coordination of travels and meetings, data input, preparation of reports, and administrative tasks)
Utilize your technical skills by working with different systems and IT tools
Perform diverse administrative duties to allow smooth, safe and efficient running of our office
Prepare various HR reports, charts and presentations for European HR Manager and Business Partners
Be responsible for providing market information on HR-related topics (e.g. recruitment, social security, market tendencies) via internet research and verification of data reliability
Have direct contact with our employees (via email, chat, phone, face to face) and assist them in simple HR-related matters
Provide HR with ongoing administrative support
Participate in or drive local HR projects & initiatives
Support HR team (HR Manager, Admin & Payroll, HRGs, Legal) in daily tasks
Work cohesively with IT resources, process stewards, and business representatives on understanding the needs of Sylvamo’s business partners and Marketing Operations Solutions
Understand, design, build, implement, and sustain solutions to support the assigned order-to-cash processes
Evaluate and drive alternative solutions that meet business needs while maintaining standards
Plan and lead assignments, track progress, communicate milestones, and escalate issues
Lead and execute proof of concept testing in a cross-team environment to validate design assumptions
Configure applications to enable defined business processes and maintain configuration documentation
Identify, document, and perform functional testing to ensure the completeness and accuracy of the solution
Work both independently and collaboratively to ensure the delivered design meets the business requirements, processes, procedural and system changes
Identify, assess impact, and provide recommendations for resolution of issues related to business
Work with our business and IT partners to support, identify, gather information, and develop change requests for existing sustain issues or new requirements
Analyze and understand business data to support decision-making effectively present information
Work with vendors to ensure service levels are met and expectations managed while providing leadership in continually improving and maturing partnerships to provide the highest level of customer service appropriately
Utilize targeted metrics for reporting vendor compliance/performance, leveraging scorecards
Negotiate strategic enterprise agreements for key vendors and Managed Service Providers
Drive a collaborative approach to capture and enable understanding of and access to data and analytical assets with an objective to drive transparency, literacy, and common language around data and analytics
Capture and enable understanding of and access to data and analytical assets with an objective to drive transparency, literacy, and common language around data and analytics
Deliver on a roadmap that builds out features and functions that continue to support the enterprise's needs for metadata management
Lead development of standards around how key high-value data elements are named, categorized, tracked, and managed to serve as single source of ‘truth’
Collaborate with other teams to capture technical metadata
Provide organization understanding of terms and usage of data
Ensure creation and maintenance of metadata meets quality and security requirements
Support the implementation of an ongoing communication plan to educate stakeholders on metadata management
Partner with other members of the Data Management Practices team to understand metadata requirements and implement a managed, accessible metadata environment
IT Manager - Collaboration Content and Document Management
Lubicz 23, Grzegórzki, Kraków
Wygasła: 14.08.2022
full-time
umowa o pracę
team manager
Obowiązki:
Create and maintain overall architecture guidelines, process design, and engineering for the on premise and cloud based content and document management systems (SharePoint, OneDrive and FileNet)
Be responsible for establishing and continuous improvement of systems and processes to track and maintain content systems, documents management systems, application roadmaps, and associated programs and services
Evaluate and implement new solutions or improvements to existing systems to provide continuous improvements and fill any gaps identified for business needs
Work with leadership to educate, understand, and influence the technical direction associated with enterprise content and document management systems
Establish and maintain collaborative relationships with key IT service providers to manage and optimize the services and support necessary to ensure reliable service for our users
Provide technical expertise/strategy in the facilitation of new project requests
Hold our managed service providers accountable for providing reliable, resilient, high-performing, and cost-effective services to meet our employee and customer needs
Support architecture, process, and metrics for content and document management systems (end-to-end)
Be responsible for development of application standards and applicable support processes
Work with managed service provider to ensure service levels are met and expectations managed while providing leadership in continually improving and maturing partnerships to provide the highest level of customer service
Select and manage vendors for related products and associated services in partnership with Global Sourcing
Work with Global business IT personnel in each operational area to develop a scope and understanding of the business requirements and the services needed to meet them
Maintain alignment of customer needs with the optimal offering of technologies so our business has the right capabilities to meet their ever changing customer demand
Cooperate in English with North American customers via phone and email on a daily basis. It is important to us that team members cooperate and support each other, providing back up as necessary
Be responsible for our long-standing customers in North America. You will answer their questions, manage their purchase orders and ensure satisfaction with our service. The relationship we have with our customers is crucial and you will have an impact on it
Cooperate with internal departments of Sylvamo and you will get to know logistics processes such as demand, production and transportation planning. You will also learn about pricing, sales and marketing-related processes in order to manage your customer accounts successfully
Have the opportunity to develop or utilize analytical skills you already have
Create, deliver, and coordinate multiple training programs for NAP CS and SC (e.g. soft skills program for CS, leadership trainings) on virtual platforms and in-person
Identify & initiate process improvements in areas of learning, talent management, onboarding, and communication (internal and external)
Create and implement knowledge transfer & retention strategy for NAP CS
Enable best practice sharing within NAP SC
Perform business needs analysis and ensure alignment with Sylvamo’s Global L&D strategy
Create supporting metrics to monitor performance of the NAP SC organization, and drive changes in order to perform at the highest level
Serve as a Subject Matter Expert of Learning Management System (LMS), Learning Content Management System (LCMS) and other learning solutions
Manage training cost budget
Foster relationship within Sylvamo and with external partners of Sylvamo (customers, vendors, universities etc.)
Act as a link and a resource between NAP business and Sylvamo’s Global L&D, brand management and communications organizations
Drive employer branding and supporting communication strategy within NAP and Sylvamo Polska (internal and external)
Leverage social media and available communication tools to improve communication, SC & CS organizations initiatives and brand awareness (Sylvamo’s and respective departments’ within SC)
Drive innovation in the space of learning, knowledge and information sharing, as well as employer brand management
Supervise and cooperate closely with GCSC Trainer to ensure alignment on various training initiatives and training quality
Automation & Advanced Analytics CoE Manager, Europe
Lubicz 23, Grzegórzki, Kraków
Wygasła: 10.08.2022
full-time
umowa o pracę
team manager
Obowiązki:
Build and continuously develop a team that is capable of translating functional use-cases into tailored, easy-to-understand and sustainable digital solutions
Build, manage and fill a European project pipeline for automation and analytics projects that ensures focus of key resources and skills on projects that are directly linked to Sylvamo’s strategy and ranked by value-at-stake for the organization
Build and maintain a strong network with key stakeholders across the business to ensure that the team remains up to date with regard to functional requirements and in order to receive feedback about opportunities for new solutions or for further improvements of existing ones
Ensure relations with relevant IT functions (in Europe and globally), and facilitate continuous dialogue to enable delivery and accessibility of innovative digital tools or technologies that answer growing or changing functional requirements
Continue to develop the skill set of the automation and advanced analytics team, using stretch assignments, targeted trainings and through the application of Sylvamo’ s HR roadmap processes
Ensure ability and skills within European organization to use advanced analytical tools developed by your team
Together with functional leaders, identify opportunities to in-source previously out-sourced tasks that can now be automated and operated at lower cost than through our outsourcing partner
Manage all associated costs (S&A and project related) in line with set objectives / budgets
Create and participate in the execution of self-assessments and other business assurance activities to provide a more accurate picture of criteria and gap areas against standards and expectation
Assist with internal and external security reviews, audits, and controls evaluations
Demonstrate flexibility to meet the needs of external and internal customers regarding changes in work volume, scheduling changes, planned changes, and unplanned changes
Use strong knowledge of Cloud Technologies (Azure) and Server Operating Systems (Windows & Linux)
Provide input to the company risk management process activities and related documentation (e.g., system life-cycle support plans, concept of operations, operational procedures, and training materials)
Assist with developing technical requirements and documentation
Work as part of a team to discuss and collaborate on ideas and solutions
Solve difficult challenges while providing high level platform uptime and availability
Serve as SME to troubleshoot and support issues
Lead meetings with business partners to ensure remediation efforts adhere to corporate standards and policies
Provide expert level analysis/validation of remediation actions taken, opportunities for improvements and out of the box thinking for optimizations and solving road blocks
Create reports and dashboard to support cyber security metrics
Manage, maintain and support Sylvamo’s Identity and Access Management technologies and services (end-to-end)
Lead detailed investigations and analysis of security-related findings, including those escalated from the SOC (Security Operations Center)
Act as incident commander and drive security incidents to closure, coordinating task forces made up of various teams across the organization to ensure comprehensive mitigation
Support forensics analysis and e-Discovery requests for legal and associated investigations
Communicate and document incident response activities in an authoritative and actionable manner
Perform root cause analysis, lessons learned activities, and create action plans that will prevent or mitigate against future incidents
Develop and maintain playbooks and monitoring use cases
Participate in on-call rotation
Support complex computer network exploitation and defense techniques
Provide technical support for continuous monitoring, computer exploitation, and reconnaissance
Research and maintain proficiency in open and closed source computer exploitation TTP's
Provide external threat monitoring, detection, event analysis
Provide analysis of inbound and outbound internet traffic, suspicious e-mail messages, and cloud security logs
Lead the review of security vulnerabilities across a variety of technologies and environments to determine high risk vulnerabilities to business assets
Lead meetings with business partners to ensure remediation efforts adhere to corporate standards and policies
Provide expert level analysis/validation of remediation actions taken, opportunities for improvements and out of the box thinking for optimizations and solving road blocks
Identify attack surface reduction opportunities via vulnerability data analysis, trends and asset metadata review as well as collaboration with threat intelligence and technology management
Create reports and dashboard to support cyber security metrics
Manage, maintain and support Sylvamo’s Vulnerability Management technologies and services (end-to-end)
Work cohesively with IT resources, process stewards, and business representatives on understanding the needs of Sylvamo’s business partners Sales Enablement solutions, Price Management and Optimization, and Customer Service Management
Understand, design, build, implement and sustain solutions to support the assigned order-to-cash processes
Evaluate and drive alternative solutions that meet business needs while maintaining standards
Plan and lead assignments, track progress, communicate milestones and escalate issues
Lead and execute proof of concept testing in a cross team environment to validate design assumptions
Configure SAP and other applications to enable defined business processes and maintain configuration documentation
Identify, document and perform functional testing to ensure the completeness and accuracy of the solution
Work both independently and collaboratively to ensure the delivered design meets the business requirements
Identify, assess impact, and provide recommendation for resolution of issues related to business processes, procedural and system changes; escalate problems of high complexity and severity
Work with our business and IT partners to support, identify, gather information, and develop change requests for existing sustain issues or new requirements
Analyze and understand business data to support decision making and effectively present information
Work closely with policy groups at the global and regional levels, together with business sponsors to capture requirements, document processes and mitigate issues as they arise
Understand data security needs and regulatory requirements in order to define data security policy and standards and how they should be applied
Determine methods to monitor compliance with data policies
Collaborate with IT teams to implement technology to monitor and enforce policy compliance
Support the design and ongoing iteration of procedural documentation
Manage, document and track requirements from various stakeholders
Support the implementation of an ongoing communication plan to educate key stakeholders on data policy and compliance activities
Support the Transition Services Agreement (TSA) exit strategy
React quickly to policies and regulations (e.g. GDPR, CCPA) introduced by governmental organizations for impact to Sylvamo and determination of appropriate response
Align Sylvamo data policies with changes in the marketplace such as sustainability or financial requirements, e-commerce initiatives, etc
Evaluate evolving trends in data technology for potential use to monitor or ensure compliance
Collaborate with Legal, Security and IT team members for successful outcomes
Align IT applications with appropriate security and privacy policies
Understand current regional data policy requirements
Ensure business opportunities and functional area concerns are effectively met and addressed by our data policies
Define appropriate activities and partnerships for this role
Establish and communicate best practices for data policy and integration across formerly separate business units
Understand business requirements and translating to technical solutions
Develop relationships with partners across the globe
Manage, administrate, maintain and support of all Governance, Risk and Compliance technologies and services (end-to-end)
Manage the technical team responsible for security awareness, compliance and risk management processes and oversee the development, implementation and support of Sylvamo’s enterprise security governance program globally. This includes user training and awareness for all employees and contractors, policy lifecycle management, Compliance, risk assessments, and governance programs such as metrics and reporting
Direct the establishment and continuous improvement of governance processes to ensure day-to-day operational stability
Develop and execute of applicable IT risk standards and processes
Select and manage vendors needed for GRC processes (Awareness, Risk management, Compliance) in partnership with Global Sourcing
Establish and maintain Data protection, Data Privacy and Data Governance processes in partnership with Legal and other organizations
Develop and annually facilitate of applicable Disaster Recovery/Business Continuity solutions and exercises
Establish and maintain applicable Enterprise Service Levels (SLAs)
Establish, maintain, and manage to a defined staffing plan
Manage activities related to 1:1s, staffing, promotions, budget, and merit reward planning, and staff motivation/engagement
Demonstrate full support of the culture of the company and all Human Resources people development processes and activities
Provide strategic direction relative to the implementation/use of security governance technologies and solutions at Sylvamo
Understand the implications of training and compliance processes across geographic and language boundaries
Understand implications of Data centric protection and governance
IT Manager - Collaboration Content and Document Management
Lubicz 23, Grzegórzki, Kraków
Wygasła: 09.07.2022
full-time
umowa o pracę
team manager
Obowiązki:
Create and maintain overall architecture guidelines, process design, and engineering for the on premise and cloud based content and document management systems (SharePoint, OneDrive and FileNet)
Be responsible for establishing and continuous improvement of systems and processes to track and maintain content systems, documents management systems, application roadmaps, and associated programs and services
Evaluate and implement new solutions or improvements to existing systems to provide continuous improvements and fill any gaps identified for business needs
Work with leadership to educate, understand, and influence the technical direction associated with enterprise content and document management systems
Establish and maintain collaborative relationships with key IT service providers to manage and optimize the services and support necessary to ensure reliable service for our users
Provide technical expertise/strategy in the facilitation of new project requests
Hold our managed service providers accountable for providing reliable, resilient, high-performing, and cost-effective services to meet our employee and customer needs
Support architecture, process, and metrics for content and document management systems (end-to-end)
Be responsible for development of application standards and applicable support processes
Work with managed service provider to ensure service levels are met and expectations managed while providing leadership in continually improving and maturing partnerships to provide the highest level of customer service
Select and manage vendors for related products and associated services in partnership with Global Sourcing
Work with Global business IT personnel in each operational area to develop a scope and understanding of the business requirements and the services needed to meet them
Maintain alignment of customer needs with the optimal offering of technologies so our business has the right capabilities to meet their ever changing customer demand