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  3. UPM-KYMMENE sp. z o.o.
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UPM-KYMMENE sp. z o.o.

WROCŁAW, UL. JAWORSKA 11-13

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Specialist, Procurement Digital Enablement

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 11.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Support UPM Employees in using SAP Ariba Buying Module (modules in use: SLP, Sourcing, Contracts, Buying)
  • Provide guidance to UPM Suppliers
  • Provide support for inquiries regarding SAP Ariba related tools and processes
  • Participate in development of sourcing & procurement area, tools and templates at UPM
  • Provide training to UPM Employees
  • Handle escalations and take relevant improvement actions
  • Ensure compliance with UPM internal controls, business rules, policies and legal requirements
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Sales Specialist for Ukrainian market

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 05.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Sales for UA market
  • Management of certain customer accounts, some with main responsibility, some together with Field Sales
  • Dealing timely with customer requests for quotation, offering, negotiating and deal making
  • Understanding customers’ needs and offering services accordingly
  • Registration of sales activities and deals
  • Forecasting based on sales funnel, allocation management to fulfil deals and commitments
  • Handling of customer inquiries/ cases
  • Expanding sales with existing customers or identifying new ones
  • Monitoring fulfillment of customer service level agreements and initiating actions if needed
  • Communicating UPM sustainability concepts to customers
  • Monitoring the deal fulfillment and initiating proactive actions
  • Sales performance & KPIs monitoring and taking corrective actions
  • Visits to customers
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Sourcing Operations

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 26.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Plan, manage and execute sourcing events (RFI, RFP, RFQ, e-auction) for indirect categories (Travel, Office, Professional Services and other)
  • End to end responsibility for agreed indirect sourcing sub-categories
  • Execute contract management activities in the area of indirect materials & services
  • Drive change management and new ways of working implementation
  • Ensure compliance and risk management within contract and supplier bases
  • Identify proactively opportunities to optimize spend and supply base
  • Create competitive sourcing tactics for sourcing event execution
  • Analyse and evaluate supplier's performance, manage supply base
  • Use e-sourcing platform to enhance sourcing event execution
  • Ensure efficient, effective Source-to-Contract process implementation in your everyday work
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Collection Controller, Italian Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 25.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Responsible for managing portfolio customers and minimizing overdue receivables
  • Contacting customers and ensure on-time payment
  • Determine reasons for non-payment and negotiate resolutions with UPM guidelines
  • Reinforce UPM’s Collection Brand and educate customers in keeping their account current
  • Close co-operation with UPM Sales and Customer Service network regarding changes in customer behaviors
  • Actively performing and following up the compliance of defined internal controls
  • Identify and drive for process improvements, including participation Financial Services processes and tools development projects
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Logistics Invoicing & Claims Specialist

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 13.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Be responsible for logistics invoicing activities for all transport related services (road, vessel, rail, rentals, handlings) using full self-billing and match & pay settlement type
  • Support claim settlement operations
  • Ensure that all logistics invoices are timely completed and in approved status
  • Ensure timely collection of CMR and other VAT related documentation
  • Follow-up standard invoices and those handled by bot and of electronic invoice
  • Ensure service level compliance based on defined key performance indicators
  • Ensure good communication with external service providers and other stakeholders inside and outside UPM
  • Support Track and tracing process activities
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Data Scientist, Logistics Development

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 07.04.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Contribute to the development and implementation of Logistics Excellence Projects
  • Support the development and implementation of Performance Boards & KPIs
  • Actively collaborate with our Supply Chain teams to address complex logistics queries and find solutions
  • Build-up and analyze complex logistics data models and derive insights on our strategic initiatives and projects
  • Maintain and develop the logistics forecast by using different programming tools
  • Develop high quality working relationships and networks with sales, logistics and other supply teams
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Coordinator, German Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 07.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Customer Relationship Management as defined by sales management and supported by UPM Raflatac internal systems to ensure smooth customer service
  • Order handling
  • Order Management – progression and communication of orders to all necessary parties, proactive intervention in process disturbance situations
  • Customer data maintenance - including Customer Master File and Price Lists
  • Complaint Handling – entry and progression of claims, customer interface and internal coordination
  • Enquiry handling related to pricing, products and supply chain
  • Technical Advice - including product recommendations, organizing samples, trials, technical documents and brochures and having a basic understanding of printing methods
  • Sales support – including information retrieval and analysis, pricing support
  • E-Business – promoting and then actively supporting customers with UPM Raflatac's tools and strategies
  • Proactive activities including product promotion, price offer follow-ups, etc
  • Other country specific tasks may be included
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Specialist, German Speaker

Krakowska 280, Zabierzów (pow. krakowski)
Wygasła: 05.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
  • Support the local UPM units in various tasks related to recruitment, training, or the employment life cycle
  • Provide advice to employees and managers related to HR processes and policies
  • Keep the HR data in Workday system accurate and up to date
  • Participate in additional HR projects and initiatives with a possibility of implementing your own ideas
  • In Develop & Perform you will be responsible for learning and development activities for UPM employees. You will be coordinating face-to-face and digital training sessions, communicating with internal and external stakeholders, making practical arrangements, managing participants, collecting feedback, reporting, and verifying training invoices
  • In Reward & Career Changes you will be responsible for performing various tasks related to employment life cycle administration and reporting. You will be maintaining the HR system related to employees’ personal, employment and compensation data, preparing documents, administering benefit processes, answering queries related to the HR system and employment
  • In Join team you will be supporting the hiring manager in the recruitment process. You will plan the recruitment with hiring managers, post jobs in selected channels, communicate with candidates at all stages of recruitment, and handle hiring process for selected applicants
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Coordinator, Spanish and Italian Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 04.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide Customer Service in commercial related tasks and perform daily operations, including order intake and management
  • Handle customer requests in Salesforce related to samples, pricing, and technical documentation
  • Manage and maintain high level of quality of customer data, price lists
  • Collaborate proactively and co-ordinate with internal stakeholders like Sales, Operations, Finance and Logistics teams aiming for customer satisfaction and on-time delivery
  • Communicate with customers through various channels, including phone, online video calls and email through the Salesforce Case Management system
  • Provide reports, certificates and statements based on customer requests, using available data sources
  • Onboard, guide and support customers with our MyRaflatac online platform
  • Analyse customer data and customer service processes, contributing to the continuous development of our processes and tools
  • Take part in additional trainings extending knowledge about products, systems, processes
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Intern, Accounting and Reporting

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 31.03.2024
full-time
umowa o staż / praktyki
hybrid work
trainee
Obowiązki:
  • Assist finance specialist in the day-to-day financial operations
  • Help team with internal controls performance and review
  • Perform accounting entries
  • Review of documentation and working procedures
  • Analyzing and clearing of balance sheet items
  • Review and improvement of excel files
  • Participate in small scale development activities
  • Other responsibilities and projects as assigned by superior
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Coordinator, French Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 30.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide Customer Service in commercial related tasks and execute daily operations, including order intake and management
  • Handle customer requests in Salesforce related to samples, pricing, and technical documentation
  • Manage and maintain excellent quality of customer data, price lists
  • Collaborate proactively and co-ordinate with internal stakeholders like Sales, Operations, Finance and Logistics teams aiming for customer satisfaction and on-time delivery
  • Communicate with customers through various channels, including phone, online video calls and email through the Salesforce Case Management system
  • Provide reports, certificates and statements based on customer requests, using available data sources
  • Onboard, guide and support customers with our MyRaflatac online platform
  • Analyze customer data and customer service processes, contributing to the continuous development of our processes and tools
  • Take part in additional trainings extending knowledge about products, systems, processes
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Master Data, Source-to-Pay (STP)

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 28.03.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Maintain STP Master Data according to our policies, data standards and instructions as well as continuously improve data quality and ways of working
  • Manage business relationships actively, take ownership of requests and issues, solve & follow them through to resolution
  • Conduct data cleansing activities to remove old, unused data, duplicate data for better business usability and risk prevention
  • Participate in counterparty risk management activities as part of the supplier onboarding process
  • Develop service procedures, policies, standards and tools/systems in coordination with your team lead and colleagues
  • Continuously seek for improvement opportunities and new ways to automatize data management activities
  • Encourage towards unified way of working, high service standards, continuous improvement and measurement of data quality and performance
  • Promote collaboration and usage of master data best practices
  • Ensure that policies, guidelines and data standards are followed in your daily work
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Logistics Planning

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 21.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Ensure perfect order fulfillment (order & delivery management)
  • Determine product availability
  • Guarantee cost and service efficient logistics planning
  • Plan and execute deliveries
  • Optimize payloads by taking safety considerations into account
  • Secure logistics capacity from service providers based on agreed allocations as well as performance of logistics service provider and register non-conformance
  • Work pro-actively in deviation and exception reporting
  • Act as a link between Order Management, Production Planning, Inhouse Sales
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Financial Controller

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 15.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Report accurate and timely Inventory Accounting and business reporting tasks in own area
  • Perform complex Inventory Accounting tasks and transactions in own area
  • Ensure quality and compliance in own area, ensure accuracy of inventory valuation data flow from subsystems
  • Participate in projects & continuous improvement initiatives in Inventory Accounting area using analytical tools and various methodologies
  • Work together with Financial Control teams, RTR process owners and other stakeholders to ensure high quality data
  • Participate in finance Close Inventory process in defined area
  • Ensure system and process documentation exists and is kept up to date
  • Develop unique skills and competences in the area of Inventory valuation, product costing and Inventory accounting
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Sourcing Operations

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 14.03.2024
full-time
umowa o pracę
umowa o pracę tymczasową
full office work
specialist (Mid / Regular)
Obowiązki:
  • Plan, manage and execute sourcing events (RFI, RFP, RFQ, e-auction) for indirect categories (Travel, Office, Professional Services and other)
  • End to end responsibility for agreed indirect sourcing sub-categories
  • Execute contract management activities in the area of indirect materials & services
  • Drive change management and new ways of working implementation
  • Ensure compliance and risk management within contract and supplier bases
  • Identify proactively opportunities to optimize spend and supply base
  • Create competitive sourcing tactics for sourcing event execution
  • Analyse and evaluate supplier's performance, manage supply base
  • Use e-sourcing platform to enhance sourcing event execution
  • Ensure efficient, effective Source-to-Contract process implementation in your everyday work
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Order Management Intern, German Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 12.03.2024
umowa zlecenie
hybrid work
trainee
Obowiązki:
  • Provide supply chain support in Order Management role
  • Take care of orders' correctness based on new and archived data
  • Alerts monitoring
  • Make simple system movements
  • Ensure timely replies to e-mails
  • Guarantee smooth and timely communication with various internal stakeholders
  • Support Order Management Team in ad-hoc cases
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Master Data, Lead To Cash (LTC)

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 13.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Maintain Lead to Cash Customer Master Data according to our policies, data standards and instructions as well as continuously improve data quality and ways of working
  • Manage business relationships actively, take ownership of requests and issues, solve & follow them through to resolution
  • Conduct data cleansing activities to remove old, unused data, duplicate data for better business usability and risk prevention
  • Develop service procedures, policies, standards and tools/systems in coordination with your team lead and colleagues
  • Continuously seek for improvement opportunities and new ways to automatize data management activities
  • Encourage towards unified way of working, service excellence, continuous improvement and measurement of data quality and performance
  • Promote collaboration and usage of master data best practices
  • Ensure that policies, guidelines and data standards are followed in your daily work
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Order Management Specialist, French Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 13.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide high-quality and efficient quotes and order management to ensure smooth production, delivery & billing processes
  • Enable accurate and timely recording, processing and confirmation of orders
  • Supporting implementation of effective and efficient order management ways of working
  • Check orders for plausibility and completeness and assuring appropriate order flow with the compliance to organizational policies and service offering
  • Carry out related processes such as Materials & Package Material master data
  • Ensure troubleshooting in order processes
  • Support internal projects and actively participate in the implementation of future ways of working
  • Support continuous improvement of work processes
  • Guarantee smooth and timely communication with various internal stakeholders and customers to achieve efficient order management processes
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Inside Sales Manager, Spanish Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 12.03.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Develop sales, maintain profit margin in line with the targets for the given existing customer portfolio (regular accounts)
  • Responsibility to achieve or overachieve country revenue and volume sales KPIs as well as individual targets for the Inside Sales organization
  • Acquire and develop new customers, maintaining relationships with the existing ones and when needed actively involve relevant parts of the organization to support them
  • Effective usage of sales tools (Salesforce and other internal CRMs) to ensure all customer information is up-to-date
  • Regular reporting towards direct line manager and close collaboration with country field Sales Manager
  • Keep accounts receivables on target level and take action in case of overdue payments
  • Provide product consultancy upon customers’ needs via phone/Teams/e-mail
  • Gather market and business intelligence on customer needs and competitors activity
  • Where required, be able to participate in industry events and exhibitions (including international travels)
  • Continuous alignment to changing work environment and development of required skills and knowledge for this role
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Order Management Intern, Greek Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 07.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide supply chain support in Order Management role
  • Take care of orders' correctness based on new and archived data
  • Alerts monitoring
  • Make simple system movements
  • Ensure timely replies to e-mails
  • Guarantee smooth and timely communication with various internal stakeholders
  • Support Order Management Team in ad-hoc cases
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Specialist, Spanish Speaker

Krakowska 280, Zabierzów (pow. krakowski)
Wygasła: 29.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Support local UPM units in various administrative tasks related to the employment life-cycle and benefits
  • Co-operate with HR business partners at UPM’s mills and office sites and external stakeholders e.g. payroll or benefits’ providers
  • Provide advice to employees or managers related to HR processes, policies, and questions using ServiceNow, phone and chat
  • Maintain personal, employment, compensation and benefit related data updated in HR system (Workday)
  • Prepare HR documents and reports
  • Participate in additional HR projects and initiatives based on current need, your interests and skills
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Billing Specialist, Miscellaneous Invoicing

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 06.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Delivering accurate and on-time miscellaneous billing and internal recharging services to different UPM Businesses in SAP R/3 and S/4 HANA environment
  • Maintaining errors, resolving non-standard billing problems independently and with cooperation with IT team or other stakeholders
  • Taking responsibility for invoicing process documentation, creating and updating internal and external instructions
  • Being a first point of contact in billing related requests
  • Actively initiating communication in own responsibility area, co-operation with other organizations and stakeholders
  • Ensuring that best practices and correct working procedures are followed
  • Actively bringing up and driving ideas for improvements and development in billing process
  • Participating in system release implementations, testing of developed new features
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Coordinator, Hungarian Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 02.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Manage customer relationships as defined by sales management and supported by UPM Raflatac internal systems to ensure smooth customer service
  • Handle and manage orders progression and communication of orders to all necessary parties with proactive intervention in process disturbance situations
  • Maintain customer data including Salesforce, Customer Master File and Price Lists
  • Handle inquiries related to pricing, products and supply chain
  • Provide technical advice and sales support including product recommendations, organizing samples, technical documents and having a basic understanding of printing methods
  • Organize proactive activities including product promotion, sample reel and price offer follow-ups
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Sourcing Operations

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 03.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Plan, manage and execute sourcing events (RFI, RFP, RFQ, e-auction) for indirect categories (Professional Services, Utilities, R&D, LAB, IT and other)
  • End to end responsibility for agreed indirect sourcing sub-categories
  • Execute contract management activities in the area of indirect materials & services
  • Drive change management and new ways of working implementation
  • Ensure compliance and risk management within contract and supplier bases
  • Identify proactively opportunities to optimize spend and supply base
  • Create competitive sourcing tactics for sourcing event execution
  • Analyse and evaluate supplier's performance, manage supply base
  • Use e-sourcing platform to enhance sourcing event execution
  • Ensure efficient, effective Source-to-Contract process implementation in your everyday work
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Order Management Intern, Spanish Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 02.03.2024
part time
umowa o pracę
hybrid work
trainee
Obowiązki:
  • Provide supply chain support in Order Management role
  • Take care of orders' correctness based on new and archived data
  • Alerts monitoring
  • Make simple system movements
  • Ensure timely replies to e-mails
  • Guarantee smooth and timely communication with various internal stakeholders
  • Support Order Management Team in ad-hoc cases
  • Who you are
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Customer Service

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 01.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Daily collaborate and communicate with customers
  • Handle customer contracts, orders and invoicing
  • Handle customer inquiries, claims and supplier questionnaires
  • Monitor customer stocks (incl. consignment stocks), support forecast process, sample and trial handling
  • Assist Sales in inquiry handling and support Sales with market, product and customer information
  • Initiate and control customer master data creation and quality
  • Support full transparency of customer requirements across internal interfaces
  • Support continuous improvement of customer service processes and ways of working
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Manager, Logistics Development

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 25.02.2024
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
  • Provide support in developing and implementing new logistics processes and work on projects supporting future supply activities
  • Strategically work on route and network optimization to ensure cost efficiency and timeliness of deliverables
  • Lead a high-performing team of Master Data and Logistics Analysts and implement developments together
  • Drive initiatives on tracking & tracing, time-slot management, dashboard development
  • Offer solutions in case of deviations from the supply or logistic plan
  • Liaise between different departments operational re-planning needs of larger scale
  • Develop excellent working relationships and networks with sales, logistics and other supply teams
  • Ensure correct, reliable and usable Logistics Master Data in our systems
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Analyst, Logistics Data & Programming

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 26.02.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Contribute to the development and implementation of Logistics Excellence Projects
  • Support the development and implementation of Performance Boards & KPIs
  • Actively collaborate with our Supply Chain teams to address complex logistics queries and find solutions
  • Build-up and analyze complex logistics data models and derive insights on our strategic initiatives and projects
  • Maintain and develop the logistics forecast by using different programming tools
  • Develop high quality working relationships and networks with sales, logistics and other supply teams
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Coordinator, Spanish and Italian Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 29.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide Customer Service in commercial related tasks and perform daily operations, including order intake and management
  • Handle customer requests in Salesforce related to samples, pricing, and technical documentation
  • Manage and maintain high level of quality of customer data, price lists
  • Collaborate proactively and co-ordinate with internal stakeholders like Sales, Operations, Finance and Logistics teams aiming for customer satisfaction and on-time delivery
  • Communicate with customers through various channels, including phone, online video calls and email through the Salesforce Case Management system
  • Provide reports, certificates and statements based on customer requests, using available data sources
  • Onboard, guide and support customers with our MyRaflatac online platform
  • Analyse customer data and customer service processes, contributing to the continuous development of our processes and tools
  • Take part in additional trainings extending knowledge about products, systems, processes
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Financial Controller, Fixed Assets and Leases

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 28.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • The purpose of this role is ensuring Fixed Asset and Lease reporting are on time and correct in defined area. Ensuring data accuracy and timeliness according to business needs, IFRS and other requirements in the area of Fixed asset and Leases. Contribution to defined process activity levels. Active participation to process network in own area
  • Report accurately and timely Fixed Assets and Lease Assets
  • Develop Fixed Asset and Lease process
  • Contribute to process improvement in own expertise area
  • Perform complex AA transactions and closing tasks in defined area
  • Ensure account data accuracy, conduct reporting and filing processes in timely manner for group, statutory and tax purposes
  • Ensure quality and compliance in Fixed asset and Lease process
  • Participate in continuous improvement of accounting and reporting services, processes and systems using agile analytic tools
  • Be a part of service team delivering timely, accurate and effective accounting services
  • Perform complex financial transactions and closing tasks
  • Coordinate monthly closing process in defined area
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Specialist, German Speaker

Krakowska 280, Zabierzów (pow. krakowski)
Wygasła: 25.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
  • Support local UPM units in various administrative tasks related to the employment life-cycle and benefits
  • Co-operate with HR business partners at UPM’s mills and office sites and external stakeholders e.g. payroll or benefits’ providers
  • Provide advice to employees or managers related to HR processes, policies, and questions using ServiceNow, phone and chat
  • Maintain personal, employment, compensation and benefit related data updated in HR system (Workday)
  • Prepare HR documents and reports
  • Participate in additional HR projects and initiatives based on current need, your interests and skills
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Office Assistant

Krakowska 280, Zabierzów (pow. krakowski)
Wygasła: 18.02.2024
part time
umowa zlecenie
full office work
assistant
Obowiązki:
  • Provide support to managers and employees in our HR Service Center
  • Be the contact person for employees, external guests and service providers
  • Prepare onboarding for new joiners coming from abroad
  • Manage correspondence flow
  • Organize and prepare rooms for internal meetings
  • Take care of office purchases and practical matters in the office
  • Take care of safety issues at work
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Master Data, Logistics and Product

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 17.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Be responsible for delivering efficient and high-quality master data management services together with your team members in alignment with UPM strategy, needs of Business Areas, Global Functions and regulatory requirements
  • Maintain Logistics and Product Master Data according to our policies, data standards and instructions and continuously improve data quality and way of working
  • Manage business relationship actively e.g. towards UPM Communication Papers Supply Chain Teams, take ownership of requests and issues as well as solve & follow them through to resolution
  • Conducting agreed data cleansing activities to remove old, unused data, or duplicate data for better business usability and risk prevention
  • Develop service procedures, policies, standards and tools/systems in coordination of your team lead and colleagues
  • Continuously seek for improvement opportunities and new ways to automatize data management activities
  • Encourage towards unified way of working, high service quality, continuous improvement and measure data quality and performance; promote collaboration and usage of master data best practices
  • Ensure from your side that policies, guidelines and data standards are followed in your daily work
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Coordinator, French Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 15.02.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Provide Customer Service in commercial related tasks and execute daily operations, including order intake and management
  • Handle customer requests in Salesforce related to samples, pricing, and technical documentation
  • Manage and maintain excellent quality of customer data, price lists
  • Collaborate proactively and co-ordinate with internal stakeholders like Sales, Operations, Finance and Logistics teams aiming for customer satisfaction and on-time delivery
  • Communicate with customers through various channels, including phone, online video calls and email through the Salesforce Case Management system
  • Provide reports, certificates and statements based on customer requests, using available data sources
  • Onboard, guide and support customers with our MyRaflatac online platform
  • Analyze customer data and customer service processes, contributing to the continuous development of our processes and tools
  • Take part in additional trainings extending knowledge about products, systems, processes
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Order Management Intern, French Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 12.02.2024
umowa zlecenie
hybrid work
trainee
Obowiązki:
  • Provide supply chain support in Order Management role
  • Take care of orders' correctness based on new and archived data
  • Alerts monitoring
  • Make simple system movements
  • Ensure timely replies to e-mails
  • Guarantee smooth and timely communication with various internal stakeholders
  • Support Order Management Team in ad-hoc cases
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Order Management Specialist, Italian Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 08.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide high-quality and efficient quotes and order management to ensure smooth production, delivery & billing processes
  • Enable accurate and timely recording, processing and confirmation of orders
  • Supporting implementation of effective and efficient order management ways of working
  • Check orders for plausibility and completeness and assuring appropriate order flow with the compliance to organizational policies and service offering
  • Carry out related processes such as Materials & Package Material master data
  • Ensure troubleshooting in order processes
  • Support internal projects and actively participate in the implementation of future ways of working
  • Support continuous improvement of work processes
  • Guarantee smooth and timely communication with various internal stakeholders and customers to achieve efficient order management processes
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Expert, Inventory Valuation & Accounting

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 18.01.2024
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
  • Participate in projects to implement the Inventory Accounting requirements
  • Work together with other Financial Control teams, subprocess owners and stakeholders in Finance & Control, IT and other organizations
  • Participate in or lead initiatives related to the development of the Inventory Accounting process and ensure timely delivery of the initiatives
  • Identify and work on process elements requiring continuous improvements
  • Support ensuring that the sub-process is carried out in the organization as required
  • Collaborate with other individuals and organizations in developing the Inventory Accounting process
  • Provide the required expertise related to warehouse valuation and related IFRS standards towards end-users & stakeholders
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Coordinator, Hungarian Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 14.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Manage customer relationships as defined by sales management and supported by UPM Raflatac internal systems to ensure smooth customer service
  • Handle and manage orders progression and communication of orders to all necessary parties with proactive intervention in process disturbance situations
  • Maintain customer data including Salesforce, Customer Master File and Price Lists
  • Handle inquiries related to pricing, products and supply chain
  • Provide technical advice and sales support including product recommendations, organizing samples, technical documents and having a basic understanding of printing methods
  • Organize proactive activities including product promotion, sample reel and price offer follow-ups
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Supplier Lifecycle and Risk Management Specialist, Finnish Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 14.01.2024
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Onboard suppliers to SAP Ariba: conduct supplier registration, qualification, enablement and risk screening/management activities in line with work instructions
  • Support suppliers and business stakeholders in execution of supplier lifecycle management activities
  • Participate in the creation of communication materials, instructions & guidelines. Provide basic training to the User and Supplier related to the assigned area of responsibility, explaining process steps and requirements
  • Provide regular updates to the manager and UPM stakeholders on progress made
  • Contribute pro-actively to continuous improvement of the process, technical setup and ways of working
  • Ensure due diligence and compliance with UPM standards
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Graduate, Sales

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 07.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • During the 12-month Graduate-programme we offer you the opportunity to learn more about the different facets of sales in our ever-changing and fast-paced business environment. Through several assignments, one of which is a stay abroad, you will also gain insights into other functional areas to develop your overall business understanding and acumen. Overall, our Graduate-programme aims to strengthen your professional and personal competencies. In addition you will get the chance to form a network with relevant business areas and colleagues
  • Supporting sales development-related initiatives
  • Customer account management and selling
  • New business development including lead generation, qualification, and sales
  • Market and competitive intelligence
  • Supporting the implementation of our commercial strategy through project-related work
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Invoice to Pay Service Delivery Specialist, Finnish Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 03.01.2024
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
  • Deliver, analyse and report Invoice to Pay services including its subprocesses such as invoice processing, accounts payable management and supplier and end-user query management
  • Handle escalations and take relevant improvement actions to fix the root causes
  • Proactively identify and implement continuous improvement in Invoice to Pay process area
  • Act as a single point of contact for defined areas and promote collaboration with the relevant stakeholders
  • Give input and participate to Invoice to Pay related development projects when necessary
  • Ensure compliance with UPM internal controls, business rules, policies and legal requirements
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Sourcing Operations

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 30.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Plan, manage and execute sourcing events (RFI, RFP, RFQ, e-auction) for indirect categories (Professional Services, Utilities, R&D, LAB, IT and other)
  • End to end responsibility for agreed indirect sourcing sub-categories
  • Execute contract management activities in the area of indirect materials & services
  • Drive change management and new ways of working implementation
  • Ensure compliance and risk management within contract and supplier bases
  • Identify proactively opportunities to optimize spend and supply base
  • Create competitive sourcing tactics for sourcing event execution
  • Analyse and evaluate supplier's performance, manage supply base
  • Use e-sourcing platform to enhance sourcing event execution
  • Ensure efficient, effective Source-to-Contract process implementation in your everyday work
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Assistant

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 28.12.2023
full-time
umowa o pracę
hybrid work
assistant
Obowiązki:
  • Independently organize internal and external meetings and Events
  • Understand the type of event incl. its’ goal and conditions, the budget, required equipment, facilities, and preparation
  • Collect offers from venues, evaluate offers together with stakeholders and manage the booking
  • Coordinate the events and manage communication with participants, hotels, and other stakeholders
  • Take a leading role in organizing the annual EMEIA Region Meeting together with the SHR Team
  • Support in organizing Raflatac’s presence at exhibitions in the EMEIA Region in cooperation with the SHR Team and well as support in organizing customer visits at Raflatac facilities
  • Arranging other recurring online events, including coordination of content, recording and archiving
  • Pro-actively and independently hand organization related tasks, such as updating of organization charts, maintenance of email distribution lists etc
  • Handling of specific invoices (approval and verification) and creation of purchase orders and Archiving of legal documents etc
  • Support in practicalities for local recruitments processes and events
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Expert, Customer Care

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 17.12.2023
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
  • SAP S/4HANA (Fiori app) and Salesforce primary support resource to Customer Care and collaborating functions in end-to-end environment
  • Train and advise end-users on aligned ways of working with best practices and desired processes/ usage of applications for own area (act as multiplicator)
  • Support onboarding of new joiners
  • Create and update guidelines, work instructions, SOPs etc. according to established UPM standard
  • Support process and solution changes and actively drive continuous improvement in Customer Care area
  • Participate in projects and initiatives of various scale within, or on behalf of, the Biochemical sales and supply chain area organization, conduct User Acceptance Tests and business scenarios preparation
  • Support of data migration sign-offs during release implementations
  • Advise Customer Care Team in complex queries
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Billing Operations

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 10.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Deliver accurate and on-time routine and non-routine customer billing operations
  • Ensure month end closing and report processes in order to guarantee all goods and services rendered are billed
  • Review account information, organize and create billing documents and maintain corresponding files
  • Support in continuous improvements of billing operation processes, provides ideas and implement changes
  • Ensure service level compliance based on defined service targets and follow-up key performance indicators
  • Ensure proactive communication and good co-operation with UPM Communication Papers Sales & Customer Service & Technical Customer Service and UPM Finance & Business Control network
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Expert, Source to Pay Solutions Development, Ariba Buying

Tampere, Finland
Wygasła: 10.12.2023
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
  • Act as the global functional subject matter expert for SAP Ariba Buying functionalities and solutions
  • Work together with the solution and process experts as well as various UPM stakeholders managing solution from end-to-end perspective
  • Support global process owner to optimize, automatize and industrialize business processes with the digital solutions
  • Participate in business projects (SAP S4 Hana implementation projects) as a functional subject matter expert on SAP Ariba Buying
  • Gather, document, assess and prioritize business requirements for technology in use and process improvement; perform system configuration; prepare testing activities, including system integration, migration and issue resolution; develop the solution functionalities
  • Lead development initiatives, guide and influence others in own area of expertise
  • Maintain solution and process descriptions and ensure trainings and documentation of own process area’s solutions are up to date
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Expert, Source to Pay Solutions Development, Ariba Buying

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 10.12.2023
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
  • Act as the global functional subject matter expert for SAP Ariba Buying functionalities and solutions
  • Work together with the solution and process experts as well as various UPM stakeholders managing solution from end-to-end perspective
  • Support global process owner to optimize, automatize and industrialize business processes with the digital solutions
  • Participate in business projects (SAP S4 Hana implementation projects) as a functional subject matter expert on SAP Ariba Buying
  • Gather, document, assess and prioritize business requirements for technology in use and process improvement; perform system configuration; prepare testing activities, including system integration, migration and issue resolution; develop the solution functionalities
  • Lead development initiatives, guide and influence others in own area of expertise
  • Maintain solution and process descriptions and ensure trainings and documentation of own process area’s solutions are up to date
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Inside Sales Representative (area Manager), Italian Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 13.12.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Develop sales, maintain profit margin in line with the targets for the given existing customer portfolio (regular accounts)
  • Responsibility to achieve or overachieve country revenue and volume sales KPIs as well as individual targets for the Inside Sales organization
  • Acquire and develop new customers, maintaining relationships with the existing ones and when needed actively involve relevant parts of the organization to support them
  • Effective usage of sales tools (Salesforce and other internal CRMs) to ensure all customer information is up-to-date
  • Regular reporting towards direct line manager and close collaboration with country field Sales Manager
  • Keep accounts receivables on target level and take action in case of overdue payments
  • Provide product consultancy upon customers’ needs via phone/Teams/e-mail
  • Gather market and business intelligence on customer needs and competitors activity
  • Where required, be able to participate in industry events and exhibitions (including international travels)
  • Continuous alignment to changing work environment and development of required skills and knowledge for this role
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Expert, Inventory Valuation & Accounting

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 06.12.2023
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
  • Participate in projects to implement the Inventory Accounting requirements
  • Work together with other Financial Control teams, subprocess owners and stakeholders in Finance & Control, IT and other organizations
  • Participate in or lead initiatives related to the development of the Inventory Accounting process and ensure timely delivery of the initiatives
  • Identify and work on process elements requiring continuous improvements
  • Support ensuring that the sub-process is carried out in the organization as required
  • Collaborate with other individuals and organizations in developing the Inventory Accounting process
  • Provide the required expertise related to warehouse valuation and related IFRS standards towards end-users & stakeholders
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Logistics Planning

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 29.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Ensure perfect order fulfillment (order & delivery management)
  • Determine product availability
  • Guarantee cost and service efficient logistics planning
  • Plan and execute deliveries
  • Optimize payloads by taking safety considerations into account
  • Secure logistics capacity from service providers based on agreed allocations as well as performance of logistics service provider and register non-conformance
  • Work pro-actively in deviation and exception reporting
  • Act as a link between Order Management , Production Planning, Inhouse Sales
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Logistics Planning - German Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 29.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Ensure perfect order fulfillment (order & delivery management)
  • Determine product availability
  • Guarantee cost and service efficient logistics planning
  • Plan and execute deliveries
  • Optimize payloads by taking safety considerations into account
  • Secure logistics capacity from service providers based on agreed allocations as well as performance of logistics service provider and register non-conformance
  • Work pro-actively in deviation and exception reporting
  • Act as a link between Order Management , Production Planning, Inhouse Sales
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Process Controller, German Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 26.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Analyze and report Invoice to Pay services including its subprocesses such as invoice processing, payment processing, accounts payable management and travel expense claim management
  • Handle escalations and take relevant improvement actions to fix the root causes
  • Proactively identify and maintain continuous improvement in Invoice to Pay process area based on agreed targets and priorities
  • Give input and participate to Invoice to Pay related development projects
  • Build stakeholder relationship for defined business areas and coordinate regular meetings with the relevant stakeholders
  • Ensure compliance with UPM internal controls, business rules, policies and legal requirements
  • Execute any other tasks assigned by manager
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Accountant / Financial Controller

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 23.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Deliver timely, accurate and effective accounting and reporting services
  • Perform complex financial reporting tasks
  • Work closely with business & finance compliance process teams
  • Ensure outsourcing partner has needed on-time information, co-ordinate and monitor the tasks performed by outsourcing partner
  • Creatively identify and implement continuous improvement of accounting and reporting services, processes and tools
  • Monitor and improve data quality and process efficiency with modern BI tools
  • Participate in development projects
  • Responsibility of reporting in own area and its short-term development in co-operation with relevant stakeholders and teams
  • Create and maintain user instructions and training materials as well organize trainings when needed
  • Ensure compliance with UPM internal controls, business rules, policies, guidelines and legal (statutory) requirements
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Order Management Specialist, German Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 23.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide high-quality and efficient quotes and order management to ensure smooth production, delivery & billing processes
  • Enable accurate and timely recording, processing and confirmation of orders
  • Supporting implementation of effective and efficient order management ways of working
  • Check orders for plausibility and completeness and assuring appropriate order flow with the compliance to organizational policies and service offering
  • Carry out related processes such as Materials & Package Material master data
  • Ensure troubleshooting in order processes
  • Support internal projects and actively participate in the implementation of future ways of working
  • Support continuous improvement of work processes
  • Guarantee smooth and timely communication with various internal stakeholders and customers to achieve efficient order management processes
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Team Leader, Service Delivery Master Data, Source-to-Pay (STP)

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 22.11.2023
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
  • Act as line manager for the Service Delivery Team for STP Master Data: coaching, development, performance management, identifying training needs, goal setting, recruitment, job-rotation planning etc
  • Set and maintain a clear mission for the service delivery team together with the Service Delivery Manager and deploy strategies focused towards that mission
  • Develop service process, procedures, policies and standards in co-operation with the Service Delivery Manager, respective Concept Lead and Master Data Process Manager. Continuously seek for improvement opportunities and new ways to automatize data management activities
  • Manage business relationship actively, take ownership of customers’ issues and follow problems through to resolution
  • Identify needs, distribute assignments, prioritize and follow-up on day to day tasks & achievements as well as meet the operational goals of your team
  • Analyse service process statistics and compile accurate reports related to Total Resolution Time, Team SLA and performance as well as customer experience / satisfaction of the service provided
  • Identify, manage and mitigate possible service risks: develop and implement a corresponding plan of action if risks materialize
  • Encourage towards unified way of working, service excellence, continuous improvement and measuring data quality and performance. Promote collaboration and usage of master data best practices. Oversee that policies, guidelines and data standards are followed in your team’s daily operation
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Expert, Global Functions, Financial Control

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 18.11.2023
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
  • Own operative part of Global Functions service charges to UPM Businesses
  • Owning and maintenance of Global Functions budgeting, service charging and reporting tools
  • Overseeing intercompany invoicing related to functions service charging
  • Ensure compliance with transfer pricing rules, UPM internal controls, policies, guidelines and legal requirements
  • Provide financial and technical support, especially during budgeting and period closings
  • Work closely with business controllers and other business and finance partners to ensure compliance and high quality
  • Proactively identify and implement continuous improvement of tools and processes used in Global Functions services charging, reporting and budgeting
  • Participate in development projects
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Specialist HR

Fińska 1, Biskupice Podgórne (pow. wrocławski)
Wygasła: 03.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Recruitment, onboarding and supervision of training of production employees
  • Process personnel administration documentation
  • Conduct workshops for employees and production leaders
  • Implementation of corporate programs in the HR area
  • Provide support and advisory for employees and supervisors
  • Development of Employee Experience for production employees
  • Participate in preparation and implementation of Employer Branding programs
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Specialist HR

Wrocław
Wygasła: 03.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
  • Recruitment, onboarding and supervision of training of production employees
  • Process personnel administration documentation
  • Conduct workshops for employees and production leaders
  • Implementation of corporate programs in the HR area
  • Provide support and advisory for employees and supervisors
  • Development of Employee Experience for production employees
  • Participate in preparation and implementation of Employer Branding programs
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Order Management

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 16.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide high-quality and efficient quotes and order management to ensure smooth production, delivery & billing processes
  • Enable accurate and timely recording, processing and confirmation of orders
  • Supporting implementation of effective and efficient order management ways of working
  • Check orders for plausibility and completeness and assuring appropriate order flow with the compliance to organizational policies and service offering
  • Carry out related processes such as Materials & Package Material master data
  • Ensure troubleshooting in order processes
  • Support internal projects and actively participate in the implementation of future ways of working
  • Support continuous improvement of work processes
  • Guarantee smooth and timely communication with various internal stakeholders and customers to achieve efficient order management processes
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Costing and Analytics Specialist

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 11.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Maintain and control accurate cost data for product profitability calculations & perform daily incomplete order cleaning
  • Provide analysis on various cost drivers impacting product profitability
  • Generate monthly transfer price calculations and support daily ad-hoc requests
  • Actively bring up and develop ideas for improvements and development in customer profitability calculation and OBIEE/PowerBi reporting areas
  • Provide guidance and instructions to end-users
  • Act as a link between end-users and IT - be the first line of support and main point of contact
  • Maintain up-to-date end-user documentation and support trainings for end-users
  • Participate in system release implementations - test and implement of developed new features
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Coordinator, Italian Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 05.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide Customer Service in commercial related tasks and perform daily operations, including order intake and management
  • Handle customer requests in Salesforce related to samples, pricing, and technical documentation
  • Manage and maintain high level of quality of customer data, price lists
  • Collaborate proactively and co-ordinate with internal stakeholders like Sales, Operations, Finance and Logistics teams aiming for customer satisfaction and on-time delivery
  • Communicate with customers through various channels, including phone, online video calls and email through the Salesforce Case Management system
  • Provide reports, certificates and statements based on customer requests, using available data sources
  • Onboard, guide and support customers with our MyRaflatac online platform
  • Analyse customer data and customer service processes, contributing to the continuous development of our processes and tools
  • Take part in additional trainings extending knowledge about products, systems, processes
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Coordinator, Spanish, Portuguese Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 05.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide Customer Service in commercial related tasks and perform daily operations, including order intake and management
  • Handle customer requests in Salesforce related to samples, pricing, and technical documentation
  • Manage and maintain high level of quality of customer data, price lists
  • Collaborate proactively and co-ordinate with internal stakeholders like Sales, Operations, Finance and Logistics teams aiming for customer satisfaction and on-time delivery
  • Communicate with customers through various channels, including phone, online video calls and email through the Salesforce Case Management system
  • Provide reports, certificates and statements based on customer requests, using available data sources
  • Onboard, guide and support customers with our MyRaflatac online platform
  • Analyse customer data and customer service processes, contributing to the continuous development of our processes and tools
  • Take part in additional trainings extending knowledge about products, systems, processes
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Business Analyst, Sourcing BI and Analytics

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 29.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide valuable insights and analysis to empower the sourcing and procurement teams in making well-informed, data driven decisions and taking the right actions in their supplier collaboration and sourcing performance management
  • Follow up and stay informed about market conditions, pricing trends, innovations and emerging suppliers to identify opportunities for improvement
  • Manage spend analysis, supplier performance, price benchmarking, cost breakdown, risk and cost-saving initiatives within the indirect materials and services category
  • Promote Sustainability by elevating awareness regarding the impact of indirect material choices on sustainability and environmental goals as well as explore the potential for adopting more sustainable alternatives
  • Develop Data Reporting Solutions by creating sophisticated data reporting solutions, leveraging tools like Power BI and Sievo, to cater to the needs of our stakeholders
  • Enhance Data Quality by collaborating with stakeholders to improve data quality, including spend classification, within your area of responsibility
  • Cultivate a Data-Driven Culture by demonstrating a strong commitment to a data-driven approach and exhibit expertise in your daily work
  • Foster Team Collaboration by actively contributing to building a cohesive Sourcing BI and Analytics team by sharing best practices, establishing guidelines, and staying updated with the latest industry trends
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Order Management

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 27.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide high-quality and efficient quotes and order management to ensure smooth production, delivery & billing processes
  • Enable accurate and timely recording, processing and confirmation of orders
  • Supporting implementation of effective and efficient order management ways of working
  • Check orders for plausibility and completeness and assuring appropriate order flow with the compliance to organizational policies and service offering
  • Carry out related processes such as Materials & Package Material master data
  • Ensure troubleshooting in order processes
  • Support internal projects and actively participate in the implementation of future ways of working
  • Support continuous improvement of work processes
  • Guarantee smooth and timely communication with various internal stakeholders and customers to achieve efficient order management processes
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Specialist

Krakowska 280, Zabierzów (pow. krakowski)
Wygasła: 15.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Support the local UPM units in various tasks related to recruitment, training, or the employment life cycle
  • Provide advice to employees and managers related to HR processes and policies
  • Keep the HR data in Workday system accurate and up to date
  • Participate in additional HR projects and initiatives with a possibility of implementing your own ideas
  • In Develop & Perform you will be responsible for learning and development activities for UPM employees. You will be coordinating face-to-face and digital training sessions, communicating with internal and external stakeholders, making practical arrangements, managing participants, collecting feedback, reporting, and verifying training invoices
  • In Reward & Career Changes you will be responsible for performing various tasks related to employment life cycle administration and reporting. You will be maintaining the HR system related to employees’ personal, employment and compensation data, preparing documents, administering benefit processes, answering queries related to the HR system and employment
  • In Join team you will be supporting the hiring manager in the recruitment process. You will plan the recruitment with hiring managers, post jobs in selected channels, communicate with candidates at all stages of recruitment, and handle hiring process for selected applicants
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Intern, Order Management

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 22.10.2023
full-time
umowa o pracę
hybrid work
trainee
Obowiązki:
  • Provide supply chain support in Order Management role
  • Take care of orders' correctness based on new and archived data
  • Alerts monitoring
  • Make simple system movements
  • Ensure timely replies to e-mails
  • Guarantee smooth and timely communication with various internal stakeholders
  • Support Order Management Team in ad-hoc cases
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Service Coordinator, Finnish or Swedish Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 21.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide Customer Service in commercial related tasks and perform daily operations, including order intake and management
  • Handle customer requests in Salesforce related to samples, pricing, and technical documentation
  • Manage and maintain excellent quality of customer data, price lists
  • Collaborate proactively and co-ordinate with internal stakeholders like Sales, Operations, Finance and Logistics teams aiming for customer satisfaction and on-time delivery
  • Communicate with customers through various channels, including phone, online video calls and email through the Salesforce Case Management system
  • Provide reports, certificates and statements based on customer requests, using available data sources
  • Onboard, guide and support customers with our MyRaflatac online platform
  • Analyse customer data and customer service processes, contributing to the continuous development of our processes and tools
  • Take part in additional trainings extending knowledge about products, systems, processes
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Master Data, Source-to-Pay (STP)

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 18.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Maintain STP Master Data according to our policies, data standards and instructions as well as continuously improve data quality and ways of working
  • Manage business relationships actively, take ownership of requests and issues, solve & follow them through to resolution
  • Conduct data cleansing activities to remove old, unused data, duplicate data for better business usability and risk prevention
  • Participate in counterparty risk management activities as part of the supplier onboarding process
  • Develop service procedures, policies, standards and tools/systems in coordination with your team lead and colleagues
  • Continuously seek for improvement opportunities and new ways to automatize data management activities
  • Encourage towards unified way of working, high service standards, continuous improvement and measurement of data quality and performance
  • Promote collaboration and usage of master data best practices
  • Ensure that policies, guidelines and data standards are followed in your daily work
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Order Management Intern, Italian Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 14.10.2023
umowa zlecenie
hybrid work
trainee
Obowiązki:
  • Provide supply chain support in Order Management role
  • Take care of orders' correctness based on new and archived data
  • Alerts monitoring
  • Make simple system movements
  • Ensure timely replies to e-mails
  • Guarantee smooth and timely communication with various internal stakeholders
  • Support Order Management Team in ad-hoc cases
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Order Management Specialist, Italian Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 14.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide high-quality and efficient quotes and order management to ensure smooth production, delivery & billing processes
  • Enable accurate and timely recording, processing and confirmation of orders
  • Supporting implementation of effective and efficient order management ways of working
  • Check orders for plausibility and completeness and assuring appropriate order flow with the compliance to organizational policies and service offering
  • Carry out related processes such as Materials & Package Material master data
  • Ensure troubleshooting in order processes
  • Support internal projects and actively participate in the implementation of future ways of working
  • Support continuous improvement of work processes
  • Guarantee smooth and timely communication with various internal stakeholders and customers to achieve efficient order management processes
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Graphic Design

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 11.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Plan and produce high quality graphic design according to UPM visual identity (printed and digital materials incl. advanced publications, SoMe visuals, stand/signage/label/packaging/sample books design, illustrations, Power Point presentations, advanced photo editing, basic animations, basic video editing, AI supported design)
  • Provide professional support and guidance on UPM visual identity for internal customers of SHR Service Center globally and for the key suppliers in Poland
  • Contributing to SHR Service Center KPIs and reporting
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Order Management Intern, Spanish Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 11.10.2023
umowa zlecenie
hybrid work
trainee
Obowiązki:
  • Provide supply chain support in Order Management role
  • Take care of orders' correctness based on new and archived data
  • Alerts monitoring
  • Make simple system movements
  • Ensure timely replies to e-mails
  • Guarantee smooth and timely communication with various internal stakeholders
  • Support Order Management Team in ad-hoc cases
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Senior Accountant - Financial Controller

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 11.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
  • Deliver timely, accurate and effective accounting and reporting services
  • Perform complex financial reporting tasks
  • Work closely with business & finance compliance process teams
  • Ensure outsourcing partner has needed on-time information, co-ordinate and monitor the tasks performed by outsourcing partner
  • Creatively identify and implement continuous improvement of accounting and reporting services, processes and tools
  • Monitor and improve data quality and process efficiency with modern BI tools
  • Participate in development projects
  • Responsibility of reporting in own area and its short-term development in co-operation with relevant stakeholders and teams
  • Create and maintain user instructions and training materials as well organize trainings when needed
  • Ensure compliance with UPM internal controls, business rules, policies, guidelines and legal (statutory) requirements
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

HR Specialist, German Speaker

Krakowska 280, Zabierzów (pow. krakowski)
Wygasła: 24.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Support local UPM units in various administrative tasks related to the employment life-cycle and benefits
  • Co-operate with HR business partners at UPM’s mills and office sites and external stakeholders e.g. payroll or benefits’ providers
  • Provide advice to employees or managers related to HR processes, policies, and questions using ServiceNow, phone and chat
  • Maintain personal, employment, compensation and benefit related data updated in HR system (Workday)
  • Prepare HR documents and reports
  • Participate in additional HR projects and initiatives based on current need, your interests and skills
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Manager, Procure to Pay Analytics, Sourcing BI and Analytics

Tampere, Helsinki, Finland
Wygasła: 24.09.2023
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
  • Leading and taking the ownership of the analytics development in your area of responsibility
  • Defining, developing and documenting reusable data assets that support end-to-end Sourcing organization’s needs and continuous development of Source-to-Pay processes
  • Developing, testing, and maintaining data pipelines and defining raw data integration needs to our cloud database environment
  • Overseeing the daily flow of information including our reporting landscape
  • Developing data reporting and visualization for our stakeholders in Sourcing and operative teams in Source-to-Pay processes
  • Being an analytics “buddy” for our operative teams, business stakeholders and projects within the area of responsibility / process / data domain
  • Demonstrating data driven attitude and expertise in your daily work
  • Contributing to building of our Sourcing BI and Analytics team spirit: share the best practices, guidelines and maintain knowledge of the newest trends
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Manager, Procure to Pay Analytics, Sourcing BI and Analytics

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 24.09.2023
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
  • Leading and taking the ownership of the analytics development in your area of responsibility
  • Defining, developing and documenting reusable data assets that support end-to-end Sourcing organization’s needs and continuous development of Source-to-Pay processes
  • Developing, testing, and maintaining data pipelines and defining raw data integration needs to our cloud database environment
  • Overseeing the daily flow of information including our reporting landscape
  • Developing data reporting and visualization for our stakeholders in Sourcing and operative teams in Source-to-Pay processes
  • Being an analytics “buddy” for our operative teams, business stakeholders and projects within the area of responsibility / process / data domain
  • Demonstrating data driven attitude and expertise in your daily work
  • Contributing to building of our Sourcing BI and Analytics team spirit: share the best practices, guidelines and maintain knowledge of the newest trends
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Master Data Trainee, Lead To Cash (LTC)

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 07.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Support operational team in daily work with customer master data queries
  • Support global project of renewing Master Data Management tool by conducting cleansing activities
  • Conduct data cleansing activities to remove old, unused data, duplicate data for better business usability and risk prevention
  • Manage business relationships actively, take ownership of issues, solve & follow them through to resolution
  • Encourage towards unified way of working, service excellence, continuous improvement and measurement of data quality and performance
  • Promote collaboration and usage of master data best practices
  • Ensure that policies, guidelines and data standards are followed in your daily work
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Financial Controller, Fixed Assets and Leases

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 07.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • The purpose of this role is ensuring Fixed Asset and Lease reporting are on time and correct in defined area. Ensuring data accuracy and timeliness according to business needs, IFRS and other requirements in the area of Fixed asset and Leases. Contribution to defined process activity levels. Active participation to process network in own area
  • Report accurately and timely Fixed Assets and Lease Assets
  • Develop Fixed Asset and Lease process
  • Contribute to process improvement in own expertise area
  • Perform complex AA transactions and closing tasks in defined area
  • Ensure account data accuracy, conduct reporting and filing processes in timely manner for group, statutory and tax purposes
  • Ensure quality and compliance in Fixed asset and Lease process
  • Participate in continuous improvement of accounting and reporting services, processes and systems using agile analytic tools
  • Be a part of service team delivering timely, accurate and effective accounting services
  • Perform complex financial transactions and closing tasks
  • Coordinate monthly closing process in defined area
  • Other responsibilities and projects as assigned by superior
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Cash Management Process Controller, Invoice to Pay

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 07.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Daily, manual payments processing (executing payments in Banks sysetem softwares)
  • Ensuring all payments are processed accurately and in a timely manner, complying with all Standard Operation Procedures
  • Deliver, analyse and report Invoice to Pay Cash Management services including its subprocesses such as execution and monitoring of manual payments and money transfers, processing and monitoring of salary payments, approval of SAP large payments, Cash Management related emails and queries, Cash Management reporting
  • Monitor and maintain bank account balances
  • Manage and give guidance for the outsourcing partner and internal co-workers with daily Invoice to Pay related Cash Management process issues
  • Handle escalations and take relevant improvement actions to fix root causes related to Cash Management process
  • Contribution to continuous improvement in Invoice to Pay process area
  • Give input and participate in Invoice to Pay Cash Management related development projects
  • Act as a single point of contact/key user for defined Cash Management areas and drive cooperation with the relevant stakeholders
  • Ensure compliance with UPM internal controls, business rules, policies and legal requirements
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Inside Sales Representative, German Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 06.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Develop sales, maintain profit margin in line with the targets for the given existing customer portfolio (regular accounts),
  • Responsibility to achieve or overachieve country revenue and volume sales KPIs as well as individual targets for the Inside Sales organization,
  • Acquire and develop new customers, maintaining relationships with the existing ones and when needed actively involve relevant parts of the organization to support them,
  • Effective usage of sales tools (Salesforce and other internal CRMs) to ensure all customer information is up-to-date,
  • Regular reporting towards direct line manager and close collaboration with country field Sales Manager,
  • Keep accounts receivables on target level and take action in case of overdue payments,
  • Provide product consultancy upon customers’ needs via phone/Teams/e-mail,
  • Gather market and business intelligence on customer needs and competitors activity,
  • Where required, be able to participate in industry events and exhibitions (including international travels),
  • Continuous alignment to changing work environment and development of required skills and knowledge for this role
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Customer Account Management Analyst

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 03.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Ad hoc and scheduled accounts reconciliations,
  • Ad hoc and scheduled balances confirmation,
  • Receivables write-offs requesting,
  • Payment plan allocation control,
  • Advance payments clearing instructions preparation,
  • Close co-operation with UPM Sales network regarding discrepancies RCA,
  • Close co-operation with Collection Team regarding discrepancies follow up and outstanding balances confirmations,
  • Actively performing and following up the compliance of defined internal controls,
  • Identifying process improvements areas
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Inside Sales Manager

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 23.06.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Develop sales, maintain profit margin in line with the targets for the given existing customer portfolio (regular accounts),
  • Responsibility to achieve or overachieve country revenue and volume sales KPIs as well as individual targets for the Inside Sales organization,
  • Acquire and develop new customers, maintaining relationships with the existing ones and when needed actively involve relevant parts of the organization to support them,
  • Effective usage of sales tools (Salesforce and other internal CRMs) to ensure all customer information is up-to-date,
  • Regular reporting towards direct line manager and close collaboration with country field Sales Manager,
  • Keep accounts receivables on target level and take action in case of overdue payments,
  • Provide product consultancy upon customers’ needs via phone/Teams/e-mail,
  • Gather market and business intelligence on customer needs and competitors activity,
  • Where required, be able to participate in industry events and exhibitions (including international travels),
  • Continuous alignment to changing work environment and development of required skills and knowledge for this role
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Inside Sales Manager, French/ German/ Italian/ Spanish Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 23.06.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
  • Develop sales, maintain profit margin in line with the targets for the given existing customer portfolio (regular accounts),
  • Responsibility to achieve or overachieve country revenue and volume sales KPIs as well as individual targets for the Inside Sales organization,
  • Acquire and develop new customers, maintaining relationships with the existing ones and when needed actively involve relevant parts of the organization to support them,
  • Effective usage of sales tools (Salesforce and other internal CRMs) to ensure all customer information is up-to-date,
  • Regular reporting towards direct line manager and close collaboration with country field Sales Manager,
  • Keep accounts receivables on target level and take action in case of overdue payments,
  • Provide product consultancy upon customers’ needs via phone/Teams/e-mail,
  • Gather market and business intelligence on customer needs and competitors activity,
  • Where required, be able to participate in industry events and exhibitions (including international travels),
  • Continuous alignment to changing work environment and development of required skills and knowledge for this role
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Manager, Customer Care

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 22.06.2023
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
  • Plan and manage team of Customer Care specialists
  • Ensure smooth and efficient end-to-end process and operations to our clients
  • Ensure excellent employee experience and accelerate engagement
  • Onboard and train new employees & coach your team
  • Support your team members in their personal growth and manage overall team business performance
  • Execute customer feedback surveys and analyze the results
  • Plan and execute improvement initiatives
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Collection Controller, German Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 10.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Responsible for managing portfolio customers and minimizing overdue receivables
  • Contacting customers and ensure on-time payment
  • Determine reasons for non-payment and negotiate resolutions with UPM guidelines
  • Re-inforce UPM’s Collection Brand and educate customers in keeping their account current
  • Close co-operation with UPM Sales and Customer Service network regarding changes in customer behaviors
  • Actively performing and following up the compliance of defined internal controls
  • Identify and drive for process improvements, including participation Financial Services processes and tools development projects
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Master Data, Source-to-Pay (STP)

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 10.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Maintain STP Master Data according to our policies, data standards and instructions as well as continuously improve data quality and ways of working
  • Manage business relationships actively, take ownership of requests and issues, solve & follow them through to resolution
  • Conduct data cleansing activities to remove old, unused data, duplicate data for better business usability and risk prevention
  • Participate in counterparty risk management activities as part of the supplier onboarding process
  • Develop service procedures, policies, standards and tools/systems in coordination with your team lead and colleagues
  • Continuously seek for improvement opportunities and new ways to automatize data management activities
  • Encourage towards unified way of working, service excellence, continuous improvement and measurement of data quality and performance
  • Promote collaboration and usage of master data best practices
  • Ensure that policies, guidelines and data standards are followed in your daily work
Pokaż więcej >>
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Manager, Customer Service

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 08.06.2023
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
  • Day-to-day Customer Service operations management, including Service Level monitoring, ensuring staffing levels meet business requirements
  • Goal setting, monitoring target achievement and implementing corrective actions accordingly
  • Monitoring and ensuring process adherence, implementing corrective actions if needed
  • Partnering with Sales and other key stakeholders in the company, supporting initiatives requiring Customer Service involvement, sharing relevant, actionable information and feedback
  • Initiating, supporting and leading projects in line with the strategy and contributing to its success
  • Representing the Management team, identifying with the strategy, communicating and educating about it if, and when needed
  • Ensuring high leadership level and team development according to the company standards and processes
  • Being a role model, representing the company values – Trust and be trusted, Achieve Together and Renew with courage
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Order Management

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 08.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide high-quality and efficient quotes and order management to ensure smooth production, delivery & billing processes
  • Enable accurate and timely recording, processing and confirmation of orders
  • Supporting implementation of effective and efficient order management ways of working
  • Check orders for plausibility and completeness and assuring appropriate order flow with the compliance to organizational policies and service offering
  • Carry out related processes such as Materials & Package Material master data
  • Ensure troubleshooting in order processes
  • Support internal projects and actively participate in the implementation of future ways of working
  • Support continuous improvement of work processes
  • Guarantee smooth and timely communication with various internal stakeholders and customers to achieve efficient order management processes
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Invoice to Pay Service Delivery Specialist, Finnish Speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 04.06.2023
full-time
umowa o pracę
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Deliver, analyse and report Invoice to Pay services including its subprocesses such as invoice processing, accounts payable management and supplier and end-user query management
  • Handle escalations and take relevant improvement actions to fix the root causes
  • Proactively identify and implement continuous improvement in Invoice to Pay process area
  • Act as a single point of contact for defined areas and promote collaboration with the relevant stakeholders
  • Give input and participate to Invoice to Pay related development projects when necessary
  • Ensure compliance with UPM internal controls, business rules, policies and legal requirements
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Travel & Expense Specialist, Invoice to Pay

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 20.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Deliver, analyze and report Invoice to Pay services including its subprocesses such as Travel & Expense claim management
  • Process travel & expense claims for defined responsibility area
  • Participate in defining, developing and ensuring the implementation of Travel & Expense policies, solutions and ways of working
  • Manage and give guidance for the internal and external partners with daily Travel & Expense related process issues, incl. process documentation
  • Proactively identify and implement continuous improvement in Invoice to Pay, Travel & Expense process
  • Handle escalations and take relevant improvement actions to fix the root causes
  • Act as a single point of contact/ key user for defined areas and drive cooperation with the relevant stakeholders
  • Give input and participate to Travel & Expense related development projects when necessary
  • Ensure compliance with UPM internal controls, business rules, policies and legal requirements
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist Inventory Accounting, Financial Control

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 17.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Perform inventory accounting and business reporting tasks in own area
  • Monitor transactions and analyzing Inventory account data accuracy
  • Take care of monthly end stock accounting journal postings and analysis
  • Ensure outsourcing partner has needed on-time information, co-ordinate and monitor the tasks performed by outsourcing partner
  • Ensure quality and compliance in defined area
  • Ensure finance data flow from sub-systems is accurate
  • Participate in continuous improvement initiatives
  • Be part of service team delivering timely, accurate and effective accounting services
  • Ensure system and process documentation exists and is kept up to date
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Digital Marketing Analytics

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 15.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Provide measurement and analysis for digital marketing and communications
  • Track performance of multiple websites and social media channels, generate reports, visualize data, maintain analytical toolset and support the process of setting and monitoring key performance indicators
  • Drive Search Engine Optimization and GA4 transition to support internal customers
  • Participate in development of in-house marketing data platform
  • Promote the improvement of digital marketing and communications performance based on KPI’s and performance analysis
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Supplier Digital Enablement Specialist

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 03.05.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Act as a single point of contact for stakeholders to ensure smooth supplier enablement to SAP Business Network
  • Take ownership of requests and issues, solve & follow them through to resolution
  • Manage internal and external business relationships with a high degree of service orientation
  • Ensure internal documentation is up-to-date at all times
  • Deliver training sessions and relevant communication to the internal stakeholders and ensure they follow the process
  • Support operating model implementation and compliant execution of activities in Supplier Lifecycle Management area
  • Ensure supplier readiness for sourcing events in the areas of supplier onboarding, risk screening and data management
  • Supplier contact management (SAP Business Network profiles management)
  • Perform system admin tasks
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Invoice to Pay Service Delivery Specialist, Finnish speaker

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 30.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Deliver, analyse and report Invoice to Pay services including its subprocesses such as invoice processing, accounts payable management and supplier and end-user query management
  • Handle escalations and take relevant improvement actions to fix the root causes
  • Proactively identify and implement continuous improvement in Invoice to Pay process area
  • Act as a single point of contact for defined areas and promote collaboration with the relevant stakeholders
  • Give input and participate to Invoice to Pay related development projects when necessary
  • Ensure compliance with UPM internal controls, business rules, policies and legal requirements
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Distribution Logistics

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 20.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Finished goods stock management at European ports, stock reporting to Sales and Supply Chain
  • Monthly inbound-and outbound logistics planning to nominated port stocks in cooperation with customer service, contracted carriers and port operators with Maritime Logistics and Supply Chain Planning
  • Guarantee high logistics service level and customer satisfaction
  • Ensure transportation flows with contracted carriers
  • Process transport orders in SAP TM
  • Manage freight rate inquiries, update freight data to logistics IT-systems
  • Verify transport invoices
  • Manage spot-freight inquiries
  • Supplier relation management and performance measurement through KPI´s
  • Continuously help improve supply chain processes between European stocks and customers
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Billing Operations

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 12.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Deliver accurate and on-time routine and non-routine customer billing operations
  • Ensure month end closing and report processes in order to guarantee all goods and services rendered are billed
  • Review account information, organize and create billing documents and maintain corresponding files
  • Support in continuous improvements of billing operation processes, provides ideas and implement changes
  • Ensure service level compliance based on defined service targets and follow-up key performance indicators
  • Ensure proactive communication and good co-operation with UPM Communication Papers Sales & Customer Service & Technical Customer Service and UPM Finance & Business Control network
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Master Data, Source-to-Pay

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 12.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Maintain STP Master Data according to our policies, data standards and instructions as well as continuously improve data quality and ways of working
  • Manage business relationships actively, take ownership of requests and issues, solve & follow them through to resolution
  • Conduct data cleansing activities to remove old, unused data, duplicate data for better business usability and risk prevention
  • Participate in counterparty risk management activities as part of the supplier onboarding process
  • Develop service procedures, policies, standards and tools/systems in coordination with your team lead and colleagues
  • Continuously seek for improvement opportunities and new ways to automatize data management activities
  • Encourage towards unified way of working, service excellence, continuous improvement and measurement of data quality and performance
  • Promote collaboration and usage of master data best practices
  • Ensure that policies, guidelines and data standards are followed in your daily work
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Specialist, Invoice to Pay Service Delivery

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 31.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Deliver, analyse and report Invoice to Pay services including its subprocesses such as invoice processing, accounts payable management and supplier and end-user query management
  • Handle escalations and take relevant improvement actions to fix the root causes
  • Proactively identify and implement continuous improvement in Invoice to Pay process area
  • Act as a single point of contact for defined areas and promote collaboration with the relevant stakeholders
  • Give input and participate to Invoice to Pay related development projects when necessary
  • Ensure compliance with UPM internal controls, business rules, policies and legal requirements
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Financial Controller, Fixed Assets and Leases

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 08.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • The purpose of this role is ensuring Fixed Asset and Lease reporting are on time and correct in defined area. Ensuring data accuracy and timeliness according to business needs, IFRS and other requirements in the area of Fixed asset and Leases. Contribution to defined process activity levels. Active participation to process network in own area
  • Report accurately and timely Fixed Asset and Lease
  • Develop Fixed Asset and Lease process
  • Contribute to process improvement in own expertise area
  • Perform complex AA transactions and closing tasks in defined area
  • Ensure account data accuracy, conduct reporting and filing processes in timely manner for group, statutory and tax purposes
  • Ensure quality and compliance in Fixed asset and Lease process
  • Participate in continuous improvement of accounting and reporting services, processes and systems using agile analytic tools
  • Be a part of service team delivering timely, accurate and effective accounting services
  • Perform complex financial transactions and closing tasks
  • Coordinate monthly closing process in defined area
  • Other responsibilities and projects as assigned by superior
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne

Billing Specialist

Jaworska 11-13, Fabryczna, Wrocław
Wygasła: 03.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
  • Reviewing account information, organizing and creating billing documents and maintain corresponding files
  • Proactively communicating in own responsibility area, co-operation with other departments in organization
  • Taking responsibility for invoicing process documentation and creating instructions
  • Supporting in continuous improvements of billing operation processes, providing ideas and implementing changes
  • Ensuring accurate and on-time billing and customer claim crediting within UPM Raflatac Business
  • Resolving complex billing and customer problems
  • Supporting end users in daily billing and customer claim crediting tasks
  • Ensuring that best practices and correct working procedures are followed
  • Testing and implementation of developed new features
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Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
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