Ocena ogólna pracodawcy
VUCHI MEDIA sp. z o.o.
KRAKÓW, UL. NA ZJEŹDZIE 11
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Rekrutacje prowadzone przez firmę:
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Archiwalne ( 5 )
Specjalista / Specjalistka ds. kampanii Google Ads, Facebook Ads
Jana Dekerta 18, Podgórze, Kraków
Wygasła: 17.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Gather campaign assets and requirements from clients to set-up (trafficking)
- Actively seek to foster the client relationship through effective communication and expectation setting
- Strategize, implement and manage online ad campaigns for advertisers across multiple verticals
- Ensure that campaigns are on schedule to spend allocated budgets (Pacing)
- Manage campaign calendar through the entire flight to set predefined cadences for delivering reports
- Strive for 100% quality execution with regard to campaigns through quality assurance and testing
- Troubleshoot any platform/tool related issues pertaining to ad serving/delivery
- Perform audience creation, data management, and data troubleshooting
- Suggest on campaign process, proprietary tools, and custom applications
- Manage and maintain campaign documentation
- Perform automated campaign monitoring and issue resolution management
- Provide screenshots to showcase the viewability of the Ads
- Provide reports to clients such as - Monitoring daily budget delivery (pacing), Weekly delivery trend End of campaign reports, Custom reports as per client requirements, Keyword analysis & Search Query reports, Campaign Wrap-ups and quarterly delivery/performance, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Manager
Jana Dekerta 18, Podgórze, Kraków
Wygasła: 03.02.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- The Customer Success Manager/Team Lead will play a pivotal role in ensuring the satisfaction and success of our clients. As the leader of the Customer Success team, your main responsibility is to guide and manage a team of CSMs to deliver exceptional service, develop strong client relationships, and boost revenue growth
- Team Leadership:
- Lead, mentor, and coach a team of Customer Success Managers
- Set clear performance expectations and provide ongoing feedback
- Foster a collaborative and positive team culture
- Client Engagement:
- Develop and maintain strong relationships with clients
- Act as a point of escalation for complex client issues
- Drive plans for engagement for the team during key advertising days including BFCM
- Strategy and Planning:
- Contribute to the development and execution of the overall customer success strategy
- Analyze customer data and feedback to identify trends and areas for improvement
- Work with cross-functional teams to align customer success initiatives with company goals
- Performance Metrics:
- Establish and monitor key performance indicators (KPIs) for the Customer Success team
- Track team performance against goals and implement strategies for improvement
- Training and Development:
- Coordinate training programs to ensure CSMs are equipped with the necessary skills and knowledge
- Conduct regular skill assessments and provide ongoing professional development opportunities
- Communication:
- Facilitate regular team meetings to discuss goals, challenges, and best practices
- Act as a liaison between the Customer Success team and other departments within the organization
- Customer Advocacy:
- Identify opportunities for customer testimonials, case studies, and other advocacy initiatives
- Encourage and support the team in building strong advocate relationships
- Documentation:
- Ensure accurate and up-to-date documentation of client interactions and agreements
- Implement and maintain a customer success knowledge base
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Social Media Specialist
Na Zjeździe 11, Podgórze, Kraków
Wygasła: 07.04.2023
pełny etat
umowa o pracę
praca stacjonarna
specjalista (Mid / Regular)
Obowiązki:
- Build, monitor and optimize campaign performance on the required social media platforms(Youtube and Facebook)
- Develop, implement and manage social media strategies
- Measure the success of campaigns and provide scheduled reporting & analytics
- Troubleshoot and fix campaign setups and performance issues
- Work closely with the other team members to meet client goals
- Keep pace with social media industry trends and development
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Marketing Data Analyst - Datorama
Na Zjeździe 11, Podgórze, Kraków
Wygasła: 14.10.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Generate and Publish the weekly reporting dashboards and insights, visualize the data gathered from multiple data sources
- Act as a SME of digital media data, with an understanding of how media data connects with the rest of the marketing datasets;
- Work with Leads and managers to identify reporting visualization needs to support a combination of ad-hoc and automated evaluative, tactical optimization and planning analyses
- Manage day-to-day communication and expectations with internal and external stakeholders in relation to media data accessibility and utilization;
- Oversee day-to-day media data operations, including coordinating with media teams to perform data quality assurance and resolve issues in a timely manner
- Manage multiple ad hoc requests concurrently and work through ongoing tasks, alerts, and opportunities surfaced both systematically and manually created
- Provide support for media reporting as the digital analytics team expands
- Work with Marketing Data Analytics Lead to evaluate and identify second and third-party data providers in support of cross-portfolio advanced audience strategy across all paid media channels
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Strategist
Na Zjeździe 11, Podgórze, Kraków
Wygasła: 28.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Proactively identify and communicate with customers based on a targeted list of high potential and/or at risk customers, in which you’ll provide recommendations to improve performance
- Manage multiple ad hoc requests concurrently and work through ongoing tasks, alerts, and opportunities surfaced both systematically and manually created
- Educate customers on the client's Growth Platform, features and use-cases. Including how to set up campaigns, tailored to goals and measure results
- Assist customers in seeing the value in client's Platform and build rapport, resulting in increased customer satisfaction, customer retention, and revenue retention
- Develop and relay SaaS + Media strategies focused on growth, based on customer goals. Including owning and driving subscription renewals
- Work cross functionally with the marketing team to develop educational assets that will be used to assist with customer communication
- Be the voice of the customer by driving product and process improvements. Provide feedback to product, engineering, marketing, and other internal teams
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
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