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STEFANINI POLAND sp. z o.o.
KRAKÓW, AL. KRASIŃSKIEGO 17 / 2
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Archiwalne ( 355 )
Deskside Technician
Warszawa
Wygasła: 19.10.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Face to Face IT support of users;
- Hardware installation, movement and de-installation;
- Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);
- Maintain, analyze and solve end user computing problems both hardware and software;
- System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;
- Install and set up equipment, cables, outlets and all other hardware required for implementing IMAC's
- Software, patches and updates installation using MS SCCM
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Finance Analyst
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 05.10.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Cooperating with IT Managers, supporting them in budget planning
- Maintenance of excel database for budget tracking
- Processing changes to the budget based on requests, answering budget related questions
- Timesheets processing, creating purchase orders and goods receipts in SAP and other systems
- Invoice approval and processing
- Creation and provision of excel reports
- Maintaining contact and cooperation with IT Suppliers and Procurement, Accounts Payable, Financial Controlling Departments
- Providing trainings on financial tools and procedures for IT Managers
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Program Manager
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 29.09.2023
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
- Evaluate status, impact, and resourcing of digital transformation programs (horizontal and vertical). Escalate and debottleneck on priority. Facilitate effective and efficient decision making along with change management
- Accountable for planning and managing the execution of one or more assigned programs, and accountable for their successful delivery within specified timelines
- Drive the end-to-end program management process for the projects where they are deployed, ensuring effective delivery in line with standards Programmes Management and the PBO (Project Based Organization) Methodology
- Manage all aspects of the program planning and execution process, ensuring that the program is effectively planned, staffed, and funded, and delivered to agreed cost, time, and quality metrics
- Conduct ongoing and effective risk management to identify and monitor program risks, issues, and dependencies, working collaboratively with project managers to mitigate where possible, and escalating to Sponsoring Group and/ or Function PMO (Project Management Office) when required
- Enable funding of program and related projects through consultation with PMI governance bodies (OPS Digital Committee, OPS CAPEX Allocation Committee)
- Advise/ coach Project Managers on good practice project management and help build project management capability across their team
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
System Administrator
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 29.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provide maintenance and support for IT Systems (LES, MES)
- Responds to user queries and help requests, which can arrive by email, through the IT Help Desk system, or over the phone/communicator. Gathers information related to incidents or issues, determines the root cause of the problem and devises solutions to resolve the user's issue. Coordinates resolution with other support groups, if needed (e.g. with infrastructure support team)
- Analyze and understand IT related business requirements, perform gap assessments/interpret a project and the client's requirements to identify potential solutions/new functionalities for those systems
- Carry out feasibility studies on the requested IT system updates to suggest/implement alternative workflow solutions
- Oversee testing to find problems before the final version of the system is released
- Provide staff training and instruction manuals for new or upgraded systems
- Analyze and define any information and technical needs resulting from the use of the systems to ensure the organizational needs are met by their optimal operation
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IIoT Project Coordinator
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 22.09.2023
full-time
umowa o pracę
full office work
manager / supervisor
Obowiązki:
- Support in delivery and deployment of key digital engineering projects
- Act as a liaison between operational, vendors and business making sure the deliverables objectives are met
- Execution of OEM deliverables
- Verification at manufacturing equipment during FAST and CAT against digital URS
- Support machine integration to existing IT Systems for manufacturing
- Follow-up on affiliate readiness in terms of knowledge and infrastructure
- Follow-up on IIoT Gateway delivery from order through configuration to installation on the shop floor
- Support affiliate in installation, commission and IOQ activities upon new IIoT project delivery
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with French
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 15.09.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with French
Opole
Wygasła: 15.09.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Demand Planning Analyst
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 07.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Status and progress update reporting preparation;
- Dashboard creation and result analysis;
- Effort, capacity and other metrics reporting;
- KPI reporting, analysis and data visualization;
- Quality assurance of data for demand records registered;
- Coordinating change requests required for the demand tooling adjustments;
- Support with information updates in the demand tooling and follow-ups;
- Demand review and support with its qualification, prioritization, estimation gathering and status assessment;
- Presentations, timetables, plans, roadmap creation;
- Demand Management process enhancement recommendations;
- Communication with impacted business and IT stakeholders on the daily activity topics;
- Assistance with other activities supporting Demand Management (e.g. value management, SharePoint maintenance, contract management, financial reporting)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
On-Prem Exchange Expert
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 02.09.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Configuration, Administration, Monitoring and Support of Exchange Hybrid
- Environments
- Manage and maintain the on-premises Microsoft Exchange environment, including
- installation, configuration, and CU upgrades
- Monitor Exchange servers and services to ensure availability and performance
- Monitor and maintain Exchange databases, mailboxes, and public folders
- Configure and manage Exchange connectors, transport rules, and policies
- Participate in disaster recovery planning and testing
- Troubleshoot and resolve Exchange-related issues, including email delivery
- problems, mailbox corruption, and security incidents
- Implement and maintain Exchange Online and Exchange Server security policies,
- including access controls, spam filtering, and antivirus protection
- Work with other IT teams to integrate Exchange Server and Exchange Online with
- other systems and applications, such as Active Directory, SharePoint, and Teams
- Provide technical support and guidance to end-users, including training on
- Exchange Server and Exchange Online features and functionality
- Participate in on-call rotation for Exchange-related issues
- Troubleshoot and resolve Exchange and Microsoft 365 issues
- Implement and maintain Exchange and Microsoft 365 security measures in
- collaboration with Security teams
- Collaborate with other IT teams to ensure Exchange Server, Exchange online and
- Microsoft 365 integration with other systems
- Develop and maintain Exchange and Microsoft 365 documentation and procedures
- Stay up to date with Exchange and Microsoft 365 technologies and best practices
- Ensure tickets are acknowledged and resolved within agreed Service Level
- Agreements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Administrator
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 16.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Access management and new employees' onboarding; coordination of technical issues resolution
- Budget management (e.g. creation of forecast, analysis of actuals vs budget) using globally recognized tools
- Preparation of project's materials for various calls and events
- Taking part in implementation and administration of new tools within IT Finance scope
- Supporting change management stream with trainings arrangements for participants at various levels of the organization
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Network Security System Administrator
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 11.06.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Play an active role as a network security resource, and individual contributor
- Collaborate with internal staff and the client's technical teams to support implemented network design, hardware, and technology
- Implement LLD designed by the Network Architecture team
- Follow and support KBs regarding troubleshooting simple and complex network issues
- Implement capacity upgrades for client-supported network infrastructure
- Maintain technical documentation and procedures; establish and recommend policies and standards on network configuration and services
- Participate in on-call rotation for escalation support of technical issues, supporting the 24x7 production network environment
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IoT Associate Engineer
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 08.06.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Support in delivery and deployment of key digital engineering projects at client factories
- Execution of OEM deliverables verification at manufacturing equipment during FAT (Factory Acceptance Test) and CAT (Commissioning Acceptance Test) against digital URS
- Support machine integration to existing IT Systems for manufacturing
- Follow-up on affiliate readiness in terms of knowledge and infrastructure
- Follow-up on IIoT Gateway delivery from order through configuration to installation on the shop floor
- Support affiliate in installation, commission and IOQ activities upon new IIoT project delivery
- On and ad-hoc basis travels to other factories may be necessary
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IoT Associate Engineer
Wrocławska 152B, Opole
Wygasła: 08.06.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Support in delivery and deployment of key digital engineering projects at client factories
- Execution of OEM deliverables verification at manufacturing equipment during FAT (Factory Acceptance Test) and CAT (Commissioning Acceptance Test) against digital URS
- Support machine integration to existing IT Systems for manufacturing
- Follow-up on affiliate readiness in terms of knowledge and infrastructure
- Follow-up on IIoT Gateway delivery from order through configuration to installation on the shop floor
- Support affiliate in installation, commission and IOQ activities upon new IIoT project delivery
- On and ad-hoc basis travels to other factories may be necessary
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Deskside Technician (Local IT Support)
Katowice
Wygasła: 03.06.2023
full-time
umowa o pracę
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Face to Face IT support of users;
- Hardware installation, movement and de-installation;
- Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);
- Maintain, analyze and solve end user computing problems both hardware and software;
- System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;
- Install and set up equipment, cables, outlets and all other hardware required for implementing IMAC's
- Software, patches and updates installation using MS SCCM;
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Microsoft Security Architect
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 28.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Serve in an advisory capacity on strategic deals and lead complex engagements;
- Deliver executive level workshops with Customer stakeholders to develop a clear understanding of their business initiatives, security programs, security operations and current security gaps and/or needs;
- Engage in advanced security architecture discussions with Customers and prospective Customers; develop, plan, analyze, estimate and establish priorities for the components that will be made, as well as the phases and deadlines for the project;
- Present Stefanini EMEA Cyber Security Services from a technical and business perspective;
- Participate in and deliver POCs as requested by the Customer;
- Maintain security runbooks, policies and solution diagrams as necessary;
- Lead the implementation of new initiatives and security measures;
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Technical Intune Engineer
Lesser Poland
Wygasła: 19.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Prepare technical solution. Create and Test Intune device configuration policies
- Update autopilot provisioning process for factory devices
- Update migration script of existing device to Intune
- Assess impact of technical changes related to the project
- Prepare Intune security rings. Add/Manage devices in the rings
- Investigate and resolve technical issues during OS upgrade, migration to Intune
- Prepare guides, support documentation and KB articles
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Technical Intune Engineer
Masovian
Wygasła: 19.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Prepare technical solution. Create and Test Intune device configuration policies
- Update autopilot provisioning process for factory devices
- Update migration script of existing device to Intune
- Assess impact of technical changes related to the project
- Prepare Intune security rings. Add/Manage devices in the rings
- Investigate and resolve technical issues during OS upgrade, migration to Intune
- Prepare guides, support documentation and KB articles
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Technical Intune Engineer
Silesian
Wygasła: 19.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Prepare technical solution. Create and Test Intune device configuration policies
- Update autopilot provisioning process for factory devices
- Update migration script of existing device to Intune
- Assess impact of technical changes related to the project
- Prepare Intune security rings. Add/Manage devices in the rings
- Investigate and resolve technical issues during OS upgrade, migration to Intune
- Prepare guides, support documentation and KB articles
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Depot Hub Technician
Kraków
Wygasła: 17.05.2023
full-time
umowa o pracę
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Image, configure and setup IT equipment for deployment
- Process orders for IT equipment
- Inspect, test and clean returned IT equipment
- Sort, organize, and store IT equipment in proper location
- Update and maintain accurate equipment inventory
- Pack, stock, organize and rearrange products in depot as needed
- Keep depot area organized and clean
- Update systems and tickets for returned equipment
- Create and update process documentation
- Assist in other areas of the depot as needed
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Czech and Slovak – Specialista ds. Wpsarcia technicznego
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 14.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Czech and Slovak – Specialista ds. Wpsarcia technicznego
Wrocławska 152B, Opole
Wygasła: 14.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Deskside Technician (Local IT Support)
Szczecin
Wygasła: 13.05.2023
full-time
umowa o pracę
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- ITSMS Tool Set (Ticket Management Software)
- Correctly track incidents and calls timely and accurately
- Respond to computer related service and trouble calls
- Ability to resolve Windows 10 and MAC OS Operating System Errors
- Proficient in Microsoft Office 2013/2016/Office365 Suite
- Proficient in collaboration Tools Teams/Skype/Zoom
- Basic Knowledge of Microsoft Active Directory, Microsoft Group Policy Objects
- Understanding of Antivirus Protection Software, and VPN Solutions
- Desktops/Laptops - Hardware and Software Troubleshooting
- Some hardware support experience required e.g. installing memory/hard drives
- Diagnose printer and other peripheral device failures and implement solutions
- Provide installation and upgrade services of supported hardware and software
- Basic Network troubleshooting skills and knowledge
- Support of key engineering applications at use within the business
- Experienced with Apple Products (MacOS/IpadOS/IOS)
- Experience with Mobile Device Support (IOS/Android)
- Move workstations and peripherals, as required
- Receive and provide required equipment (Install and set up equipment, cables, outlets and all other hardware) IMAC (installs/moves/add/changes)
- Proficient with 'Remote Worker' technology, accessibility troubleshooting skills
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Italian
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 04.05.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with German - Specjalista ds. wsparcia technicznego z językiem niemieckim
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 04.05.2023
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular), młodszy specjalista (Junior)
Obowiązki:
- rozwiązywanie problemów użytkowników zgłaszanych telefonicznie, mailowo, lub innymi kanałami komunikacji
- zapisywanie i opisywanie napływających zgłoszeń w systemie i poprawne nimi zarządzanie
- współtworzenie bazy wiedzy na temat pojawiających się usterek i sposobów ich rozwiązywania
- kooperacja z zespołami w innych lokalizacjach
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with German - Specjalista ds. wsparcia technicznego z językiem niemieckim
Wrocławska 152B, Opole
Wygasła: 04.05.2023
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular), młodszy specjalista (Junior)
Obowiązki:
- rozwiązywanie problemów użytkowników zgłaszanych telefonicznie, mailowo, lub innymi kanałami komunikacji
- zapisywanie i opisywanie napływających zgłoszeń w systemie i poprawne nimi zarządzanie
- współtworzenie bazy wiedzy na temat pojawiających się usterek i sposobów ich rozwiązywania
- kooperacja z zespołami w innych lokalizacjach
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Digital Support Engineer (Industrial IoT)
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 04.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Support in delivery and deployment of key digital engineering projects at client factories
- Execution of OEM deliverables verification at manufacturing equipment during FAT (Factory Acceptance Test) and CAT (Commissioning Acceptance Test) against digital URS
- Support machine integration to existing IT Systems for manufacturing
- Follow-up on affiliate readiness in terms of knowledge and infrastructure
- Follow-up on IIoT Gateway delivery from order through configuration to installation on the shop floor
- Support affiliate in installation, commission and IOQ activities upon new IIoT project delivery
- On and ad-hoc basis travels to other factories may be necessary
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Digital Support Engineer (Industrial IoT)
Wrocławska 152B, Opole
Wygasła: 04.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Support in delivery and deployment of key digital engineering projects at client factories
- Execution of OEM deliverables verification at manufacturing equipment during FAT (Factory Acceptance Test) and CAT (Commissioning Acceptance Test) against digital URS
- Support machine integration to existing IT Systems for manufacturing
- Follow-up on affiliate readiness in terms of knowledge and infrastructure
- Follow-up on IIoT Gateway delivery from order through configuration to installation on the shop floor
- Support affiliate in installation, commission and IOQ activities upon new IIoT project delivery
- On and ad-hoc basis travels to other factories may be necessary
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Support with French
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 04.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Support with French
Opole
Wygasła: 04.05.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Deskside Technician (Local IT Support)
Katowice
Wygasła: 22.04.2023
full-time
umowa o pracę
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Face to Face IT support of users;
- Hardware installation, movement and de-installation;
- Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);
- Maintain, analyze and solve end user computing problems both hardware and software;
- System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;
- Install and set up equipment, cables, outlets and all other hardware required for implementing IMAC's
- Software, patches and updates installation using MS SCCM;
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Planning Specialist
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 06.04.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Cooperating with IT Managers, supporting them in budget planning
- Supporting budget owners with preparation
- Timesheets processing, creating purchase orders and goods receipts in SAP and other systems
- Invoice approval and processing
- Creation and provision of excel reports
- Maintaining contact and cooperation with IT Suppliers and Procurement, Accounts Payable, Financial Controlling Departments
- Providing trainings on financial tools and procedures for IT Managers and global IT teams
- Managing Finance processes e.g. actuals, accruals - reports analyses or preparation
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Business Intelligence Consultant with French
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 06.04.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Work with business stakeholders, IT data team and developers to help facilitate the incident resolution process;
- Conduct Business and technical analysis (tracing data from Data Product down to the data source) related to the incidents raised by the end users;
- Coordinate the development activities with the Global Support team;
- Be the main contact point between the development team and the business stakeholders for incident resolution;
- Conduct the testing activities and coordinate the User Validation tests with the business stakeholders;
- Take care of the daily tasks (data validation, data pipeline monitoring, etc.)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Dutch
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 29.03.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Dutch
Wrocławska 152B, Opole
Wygasła: 29.03.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Danish
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 15.03.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;
- Logging remotely to clients' computer and help them solve software issues;
- Documenting issues that you deal with on a daily basis into the ticketing system;
- Troubleshooting hardware, software and network related issues;
- Escalating problems to the next level of support when necessary;
- Help the client with all the necessary information
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Linux Engineer with German
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 10.03.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
home office work
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Lead on projects and operations;
- Execute complex activities on the projects;
- Configuration and Automation strategy design;
- Build observability strategy (monitoring) and follow target KPIs;
- Deliver trainings internally, in company level or to Stefanini customers;
- Run technical interviews for open positions;
- Execute operational activities based on requests, changes and incidents;
- Support for Root cause analysis, problem investigation and changes execution;
- Write knowledge base articles;
- Collaborate and deliver continuous improvement processes
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Italian
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 02.03.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
home office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with German - Specjalista ds. wsparcia technicznego z językiem niemieckim
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 02.03.2023
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular), młodszy specjalista (Junior)
Obowiązki:
- rozwiązywanie problemów użytkowników zgłaszanych telefonicznie, mailowo, lub innymi kanałami komunikacji
- zapisywanie i opisywanie napływających zgłoszeń w systemie i poprawne nimi zarządzanie
- współtworzenie bazy wiedzy na temat pojawiających się usterek i sposobów ich rozwiązywania
- kooperacja z zespołami w innych lokalizacjach
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with German - Specjalista ds. wsparcia technicznego z językiem niemieckim
Wrocławska 152B, Opole
Wygasła: 02.03.2023
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular), młodszy specjalista (Junior)
Obowiązki:
- rozwiązywanie problemów użytkowników zgłaszanych telefonicznie, mailowo, lub innymi kanałami komunikacji
- zapisywanie i opisywanie napływających zgłoszeń w systemie i poprawne nimi zarządzanie
- współtworzenie bazy wiedzy na temat pojawiających się usterek i sposobów ich rozwiązywania
- kooperacja z zespołami w innych lokalizacjach
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Czech and Slovak – Specialista ds. Wpsarcia technicznego
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 02.03.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Czech and Slovak – Specialista ds. Wpsarcia technicznego
Wrocławska 152B, Opole
Wygasła: 02.03.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Support with French
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 24.02.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Support with French
Opole
Wygasła: 24.02.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Onsite IT Technician
Warszawa
Wygasła: 23.02.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- ITSMS Tool Set (Ticket Management Software)
- Correctly track incidents and calls timely and accurately
- Respond to computer related service and trouble calls
- (Desktops/Laptops) - Hardware and Software Troubleshooting
- Diagnose printer and other peripheral device failures and implement solutions
- Provide installation and upgrade services of supported hardware and software
- Support of key engineering applications at use within the business
- Move workstations and peripherals, as required
- Receive and provide required equipment (Install and set up equipment, cables, outlets and all other hardware) IMAC (installs/moves/add/changes)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Depot Tech
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 27.01.2023
pełny etat
umowa o pracę
specjalista (Mid / Regular)
Obowiązki:
- Image, configure and setup IT equipment for deployment
- Process orders for IT equipment
- Inspect, test and clean returned IT equipment
- Sort, organize, and store IT equipment in proper location
- Update and maintain accurate equipment inventory
- Pack, stock, organize and rearrange products in depot as needed
- Keep depot area organized and clean
- Update systems and tickets for returned equipment
- Create and update process documentation
- Assist in other areas of the depot as needed
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with German - Specjalista ds. wsparcia technicznego z językiem niemieckim
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 13.01.2023
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular)
Obowiązki:
- rozwiązywanie problemów użytkowników zgłaszanych telefonicznie, mailowo, lub innymi kanałami komunikacji
- zapisywanie i opisywanie napływających zgłoszeń w systemie i poprawne nimi zarządzanie
- współtworzenie bazy wiedzy na temat pojawiających się usterek i sposobów ich rozwiązywania
- kooperacja z zespołami w innych lokalizacjach
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Czech/Slovak – Specialista ds. Wpsarcia technicznego
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 13.01.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with English
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 13.01.2023
full-time
umowa o pracę
full office work
home office work
hybrid work
home office work
hybrid work
assistant, junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Job Details
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 04.01.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Job Description
- ✔ Are you someone talented, able to deal with any technical problem?
- ✔ Patient and friendly even with difficult customers?
- ✔ Able to share your technical knowledge in a simple and understandable way?
- ✔ Then you are the perfect team member we are looking for!
- Imagine a day at Stefanini - Take a look!
- • Provide support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options, troubleshooting hardware, software issues;
- • Log remotely to the client"s computer and help them solve software issues;
- • Document issues that you deal with on a daily basis into the ticketing system;
- • Troubleshoot hardware, software and network related issues;
- • Escalate problems to the next level of support when necessary;
- • Help the client with all the necessary information
- Working hours:
- • Operating 7 days a week we run a variety of shifts, with flexibility to suit everyone
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Communication Specialist
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 01.01.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Collaborate with the DCE2 Communication & Change Manager to create and maintain global marketing communication assets for the DCE2 Program (visual identity guidelines, banners, infographics, templates) to meet established marketing objectives
- Support in the execution of communication campaigns, including visual design, material creation and messages for the DCE2 Program
- Actively contribute to the development of strategic material (presentations, newsletters) for the DCE2 Program - building out the necessary content for all channels of communication and organically growing the content repository so that we can easily repurpose for other communication needs (email, PPT, SharePoint)
- Be the main point of contact for 6 Digital Product Teams ensuring regular and ongoing engagement
- Work closely with the Product Teams to ensure timely inputs into upcoming DCE2 communications
- Support the Digital Product Teams in
- Driving their Monthly Community Calls end-to-end
- Setting up, maintaining and keeping alive the Teams Community
- Align on the status of each Product's Roadmap to build out the Dashboard
- Respond to ad-hoc requests
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Deskside Technician
Pudliszki (pow. gostyński)
Wygasła: 30.12.2022
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
- ITSMS Tool Set (Ticket Management Software)
- Correctly track incidents and calls timely and accurately
- Respond to computer related service and trouble calls
- Move workstations and peripherals, as required
- Receive and provide required equipment (Install and set up equipment, cables, outlets and all other hardware) IMAC (installs/moves/add/changes)
- Diagnose printer and other peripheral device failures and implement solutions
- Provide installation and upgrade services of supported hardware and software
- Support of key engineering applications at use within the business
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with French
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 30.12.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Support Team Lead
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 24.12.2022
full-time
umowa o pracę
full office work
manager / supervisor
Obowiązki:
- Manage day to day staff scheduling
- Manage weekly team meetings to ensure training and information distributed to all the team
- Schedule yearly reviews with team, making sure all details are recorded on HR systems
- Ensure all sites are visited and incidents/request solved within KPI
- Co-Ordinate onsite support with Customer Client Service Lead
- Manage response to computer related request and incidents
- Provide installation and upgrade services of supported hardware and software
- Support of key engineering applications at use within the business
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Dutch
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 14.12.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Czech&Slovak – Specialista ds. Wpsarcia technicznego
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 08.12.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with French
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 24.11.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with German - Specjalista ds. wsparcia technicznego z językiem niemieckim
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 18.11.2022
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular)
Obowiązki:
- rozwiązywanie problemów użytkowników zgłaszanych telefonicznie, mailowo, lub innymi kanałami komunikacji
- zapisywanie i opisywanie napływających zgłoszeń w systemie i poprawne nimi zarządzanie
- współtworzenie bazy wiedzy na temat pojawiających się usterek i sposobów ich rozwiązywania
- kooperacja z zespołami w innych lokalizacjach
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Windows Engineer (24x7)
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 12.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Lead on projects and operations;
- Execute complex activities on the projects;
- Configuration and Automation strategy design;
- Build observability strategy (monitoring) and follow target KPIs;
- Deliver trainings internally, in company level or to Stefanini customers;
- Run technical interviews for open positions;
- Execute operational activities based on requests, changes and incidents;
- Support for Root cause analysis, problem investigation and changes execution;
- Write knowledge base articles;
- Collaborate and deliver continuous improvement processes
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Technical Service Manager with German
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 12.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Help mature internal processes, break down work into logical function groupings to enable the team to deliver early and often;
- Manage customer expectations while establishing and maintaining clear accountabilities;
- Ensure clarity of delivery commitments, prioritize and re-prioritize to maximize value;
- Manage effective communications with senior-level Customer stakeholders, project delivery teams, internal delivery teams, 3rd party vendors, etc
- Effectively address bottlenecks and anticipate trade-offs to balance security and business needs against team or technology constraints;
- Manages Issues and Risks across program helping to remove barriers;
- Defines and Maintains ongoing Governance (reporting, monitoring, escalation, controls);
- Drive cross-team efforts, define well-considered objectives and metrics, and collect and analyze data to guide decision-making;
- Maintain and communicate the team's progress report, program metrics, project and operational risk matrices, deliverable timelines, project dependencies, etc
- Defines and writes policies, controls and SOPs asper the Customers needs and follows with the implementation;
- Remove impediments for teams and shields teams from external interruptions;
- Issue tracking and action planning / ownership
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Linux Engineer with German
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 12.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Lead on projects and operations;
- Execute complex activities on the projects;
- Configuration and Automation strategy design;
- Build observability strategy (monitoring) and follow target KPIs;
- Deliver trainings internally, in company level or to Stefanini customers;
- Run technical interviews for open positions;
- Execute operational activities based on requests, changes and incidents;
- Support for Root cause analysis, problem investigation and changes execution;
- Write knowledge base articles;
- Collaborate and deliver continuous improvement processes
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Italian
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 02.11.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Dutch
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 29.10.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with English
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 26.10.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
assistant, junior specialist (Junior)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
OSS Team Leader
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 22.10.2022
full-time
umowa o pracę
full office work
manager / supervisor
Obowiązki:
- Manage day to day staff scheduling
- Manage weekly team meetings to ensure training and information distributed to all the team
- Schedule yearly reviews with team, making sure all details are recorded on HR systems
- Ensure all sites are visited and incidents/request solved within KPI
- Co-Ordinate onsite support with Customer Client Service Lead
- Manage response to computer related request and incidents
- Provide installation and upgrade services of supported hardware and software
- Support of key engineering applications at use within the business
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Deskside Technician
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 21.10.2022
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- ITSMS Tool Set (Ticket Management Software)
- Correctly track incidents and calls timely and accurately
- Respond to computer related service and trouble calls
- Move workstations and peripherals, as required
- Receive and provide required equipment (Install and set up equipment, cables, outlets and all other hardware) IMAC (installs/moves/add/changes)
- Diagnose printer and other peripheral device failures and implement solutions
- Provide installation and upgrade services of supported hardware and software
- Support of key engineering applications at use within the business
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with English
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 04.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Italian
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 04.09.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with French
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 04.09.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Personal Assistant
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 14.08.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Calendar management for internal and external meetings
- Preparing documentation and slides as required
- Drafting and managing correspondence and communications on behalf of the senior manager
- Facilitating meetings by planning agendas, developing, and distributing presentations, taking meeting minutes, as well as follow-up actions plans
- Assistance with other ad hoc projects
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Italian
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 30.07.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with French
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 22.07.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Finance Analyst (Back Office)
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 17.07.2022
full-time
umowa o pracę
home office work
junior specialist (Junior)
Obowiązki:
- Cooperating with IT Managers, supporting them in budget planning
- Maintenance of excel database for budget tracking
- Processing changes to the budget based on requests, answering budget related questions
- Timesheets processing, creating purchase orders and goods receipts in SAP and other systems
- Invoice approval and processing
- Creation and provision of excel reports
- Maintaining contact and cooperation with IT Suppliers and Procurement, Accounts Payable, Financial Controlling Departments
- Providing trainings on financial tools and procedures for IT Managers
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Database Developer
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 14.07.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Maintain and evolve Global Database Infrastructure for both On-Premises and Cloud environments
- Be part of an intercultural team based on 3 locations (Buenos Aires-Krakow-Jakarta)
- Understand business requirements and translating them into technical solutions
- Developing DBaaS solutions by using PowerShell or any other tools like Ansible, Jenkins, Terraform, etc
- Stand by Support on Weekends (12h shift, once a month)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Node.js Software Engineer
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 02.07.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Collaborate with team members to scope, design, implement, and document new features;
- Identify bugs, write tests, and propose improvements to maintain code quality standards;
- Participate in code reviews to ensure code quality and distribute knowledge;
- Document internal processes and procedures;
- Working on existing services for team and developing new
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with English
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 24.06.2022
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Dutch
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 17.06.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Italian
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 17.06.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Analyst (Product and Process Technology Team)
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 17.06.2022
full-time
umowa o pracę tymczasową
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Help with the tasks related to the Software Asset Management and Software life-cycle
- Engage with business stakeholders to collect the demands, support the process of Software Board Assessment and Approval as well as follow up on pending users requests
- Translates business requirements in functional specifications for software configurations
- Support technical aspects of software package solutions, e.g. upgrades, server migrations and other small technical items
- Follow and contribute to software engineering and cybersecurity standards and practices
- Assist with data storage and archiving activities
- Contribute to the ongoing projects addressing business needs
- Adheres to engineering architecture and toolsets for software package solutions and products
- As part of Agile product team, translates user stories recorded in the product backlog into actionable technical requirements (features) and works on their implementation
- Remote work in English-speaking Team
- Working hours: Monday - Friday, 9 AM - 5 PM (core support hours 10 AM - 4 PM)
- Location – Krakow, Poland
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
EUC Deskside Technician
Gdańsk
Wygasła: 17.06.2022
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
- Perform field services duties as required by the incident;
- Operate a walk-up 'Performance Bar' in the client office resolving issues in real time;
- Respond to customer walk-ups/shoulder taps in an efficient manner;
- Support of; Windows 10 and Apple OS/X devices.; iOS, Android and Windows phones; iPads and; Windows tablets; Hardware peripherals; Microsoft Office Suites (13/16/0365) on Windows and Mac; AV/VC and networking equipment
- Off the shelf and bespoke software applications
- Inventory/Asset Management activities;
- Use of the client"s ITSM tool, Service-Now to create, update and resolve Incident and Request records;
- Perform Installs, moves, adds, changes (IMAC);
- Assist with user/team relocations - and/or office refit/expansion/closures;
- Operational monitoring and reporting of issues/problems;
- Incident and Problem determination and resolution;
- Technical support and break-fix;
- Software re-imaging;
- Troubleshoot network connectivity within the site;
- Disaster Recovery support activities at supported sites;
- Security Equipment support
- Network gear support;
- Miscellaneous equipment support including: Display equipment; UPS equipment; generators; AV and VC equipment; Peripherals; Personal devices;
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Remote Technical Specialist (2nd line)
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 17.06.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Remote Support (RDS) - Provides Remote Level Two Desktop Takeover Support;
- Remotely analyses, troubleshoots and implements repair solutions for any in-scope software or hardware issues;
- Interfaces with appropriate Field technician and support teams regarding incidents and requests that cannot be solved or completed remotely;
- Troubleshoots for Problems or Optimization of Systems;
- If resolution is not possible remotely, they advise the end user of any potential workarounds in order to enable them to continue working whilst the ticket is being escalated to the appropriate resolver group;
- Initiates and owns the SWAP process through to resolution;
- Responsible for SLA attainment;
- Other tasks required by the direct manager
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Kafka Developer
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 13.05.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Developing modern highly scalable, high load system, using latest technologies;
- Take part in application design;
- Communicate directly with the client;
- Be part of bigger team of developers working on different parts of the system
- We use vast set of modern technologies: Google Cloud and Google Cloud based system (PubSub, Firebase, etc), Kotlin, Kafaka Streams, Elastic Search, .NET Core
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
NODE.JS Software Engineer
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 13.05.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Collaborate with team members to scope, design, implement, and document new features;
- Identify bugs, write tests, and propose improvements to maintain code quality standards;
- Participate in code reviews to ensure code quality and distribute knowledge;
- Document internal processes and procedures;
- Working on existing services for team and developing new
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with German - Specjalista ds. wsparcia technicznego z językiem niemieckim
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 14.05.2022
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular)
Obowiązki:
- rozwiązywanie problemów użytkowników zgłaszanych telefonicznie, mailowo, lub innymi kanałami komunikacji
- zapisywanie i opisywanie napływających zgłoszeń w systemie i poprawne nimi zarządzanie
- współtworzenie bazy wiedzy na temat pojawiających się usterek i sposobów ich rozwiązywania
- kooperacja z zespołami w innych lokalizacjach
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Italian
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 01.05.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior HR Business Partner
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 01.05.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Acting as a single point of contact for management and team members, for all HR activities and processes
- Advising on local labour law and its implications, guiding leaders on resolving complex employee related issues and grievance resolution
- Ensuring all procedures and internal policies are compliant with local legislation and up to date
- Coaching, supporting and mentoring people managers in the application of HR policies and practices, providing advice and guidance on complex HR issues
- Working closely with management and employees to improve work relationships, engagement, and increase productivity and retention
- Analysing trends and metrics to develop solutions, programs and policies
- Managing internal HR processes, such as: exit interviews, disciplinary actions, performance review, performance improvement
- Preparing recurrent and ad-hoc reports for HR and business management
- Ensuring completion of all formalities related to the employment of foreigners and foreign business trips
- Implementation of local employee engagement actions and CSR initiatives in alignment with the EMEA strategy
- Acting as an employer branding ambassador by contributing to the organization of internal or external events for employees
- Supporting recruitment process for managerial positions, providing onboarding training & workshops for newly appointed managers
- Supporting the HR Administration team on solving complex issues
- Maintaining relationships with benefit providers
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with English
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 29.04.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Dutch
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 20.04.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with German - Specjalista ds. wsparcia technicznego z językiem niemieckim
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 13.04.2022
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular)
Obowiązki:
- rozwiązywanie problemów użytkowników zgłaszanych telefonicznie, mailowo, lub innymi kanałami komunikacji
- zapisywanie i opisywanie napływających zgłoszeń w systemie i poprawne nimi zarządzanie
- współtworzenie bazy wiedzy na temat pojawiających się usterek i sposobów ich rozwiązywania
- kooperacja z zespołami w innych lokalizacjach
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Team Leader
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 09.04.2022
full-time
umowa o pracę
home office work, hybrid work
manager / supervisor
Obowiązki:
- Coordinate and supervise the daily activities of the staff in the team in order to maintain good routine and orderliness
- Plan and control team schedules and time adherence
- Monitor team"s performance towards goals set for roles in the team
- Coach and motivate team members to deliver expected results on the quality of service to be delivered to the customer
- Evaluate and assess service delivery performance metrics and carry out survey on clients to weigh the level of service delivery
- Manage and review critical incidents, associated to customer communication, activities and any appropriate escalations in a bid to ensure customer satisfaction and effective solutions delivered to the client
- Review performance reports, service improvements, service quality and processes set for the team to promote solutions that support the ITIL methodology, change management and risk management
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Team Leader (Local IT Support)
Katowice
Wygasła: 31.03.2022
full-time
umowa o pracę
manager / supervisor
Obowiązki:
- Helping and encouraging the team to meet ticket handing standards
- Supporting the team members in case of problems or escalation, being the first point of referral for escalated queries or problems with the infrastructure, networks or systems; intervening in stressful situations
- Ensuring internal communication within the team, holding team meetings
- Performing one to one with technical support staff
- Ensuring planning, schedules, breaks, code of conduct etc. are respected by the team members
- Organising team events, building up team spirit
- Taking care of new starters, introducing them to the team, their tasks and role
- Evaluating and developing team members through remote and face to face interaction, evaluating the technician's competences, giving constructive feedback and on-the-job training
- Dependent upon distribution of team, his role may include the need to travel to other client locations
- Ensuring procedures are followed in accordance with Stefanini quality standards and work instructions
- Participate in special projects allocated by the SDM and completing them within agreed time scales
- Giving advice on customer service, internal quality and team training needs
- Ensuring organisation of the team
- Identify and implement processes improvement initiatives in conjunction with Service Delivery Manager
- Acting as single point of contact for customer issues and delegate authority on specific subjects
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Deskside Technician (Local IT Support)
Katowice
Wygasła: 31.03.2022
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
- Face to Face IT support of users;
- Hardware installation, movement and de-installation;
- Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);
- Maintain, analyze and solve end user computing problems both hardware and software;
- System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;
- Install and set up equipment, cables, outlets and all other hardware required for implementing IMAC's
- Software, patches and updates installation using MS SCCM;
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with English
Wrocławska 152B, Opole
Wygasła: 25.03.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with English
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 25.03.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Spanish
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 13.03.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with French
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 13.03.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with German - Specjalista ds. wsparcia technicznego z językiem niemieckim
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 13.03.2022
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular)
Obowiązki:
- rozwiązywanie problemów użytkowników zgłaszanych telefonicznie, mailowo, lub innymi kanałami komunikacji
- zapisywanie i opisywanie napływających zgłoszeń w systemie i poprawne nimi zarządzanie
- współtworzenie bazy wiedzy na temat pojawiających się usterek i sposobów ich rozwiązywania
- kooperacja z zespołami w innych lokalizacjach
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Italian
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 09.03.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Planning Specialist
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 19.02.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Prepare quarterly communication to Product License Specialists (PLS) and report status of activities executed by PLSs
- Support BackOffice team with Purchase Orders creation, Goods Receipt and Invoices processing
- Report financials (actuals vs plans)
- Maintain master data for software products in different tool
- Enter data to Financials systems during budget cycles
- Review basic data in new contracts to ensure that they are correct
- Collaborate with IT Suppliers, Finance, Procurement and Legal departments
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with German / Specjalista ds. wsparcia technicznego z językiem niemieckim
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 15.02.2022
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular), młodszy specjalista (Junior)
Obowiązki:
- rozwiązywanie problemów użytkowników zgłaszanych telefonicznie, mailowo, lub innymi kanałami komunikacji
- zapisywanie i opisywanie napływających zgłoszeń w systemie i poprawne nimi zarządzanie
- współtworzenie bazy wiedzy na temat pojawiających się usterek i sposobów ich rozwiązywania
- kooperacja z zespołami w innych lokalizacjach
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer with Swedish
Profesora Michała Życzkowskiego 20, Czyżyny, Kraków
Wygasła: 11.02.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc
- Log all service requests into the company service call tracking system
- Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
- Follow-up on closed service requests to insure customer satisfaction
- Assist in training initiatives to new and current employees
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
