Czy macie jakieś informacje na temat pracy w tej firmie? Jak wygląda atmosfera? Czy wynagrodzenie jest dobre? Czy są jakieś benefity? Jakie są warunki pracy? Z góry dzięki!
Collaborate with IT staff to identify documentation needs in terms of content and format
Develop a variety of technical documents, including user guides, training manuals, process documentation, service descriptions, policies, and procedures
Assuring the quality of existing and newly created documents
Maintain the document repository to ensure easy access and retrieval of information
Recommend and implement improvements, including the automation of documentation development processes
Stay updated on industry best practices and emerging trends in technical documentation
Support our clients at all levels. Answer any questions about how the service works and resolve clients’ issues promptly via live chat, emails and calls
Assist clients with the KYC procedure
Guide the clients around the trading platform
Build client trust and satisfaction through professional support and training
Be keenly aware of the competitive landscape and understand financial markets
Collect clients’ feedback and analyze how clients’ experience can be improved
Keep open communication between the departments to resolve any issues