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Brak treści. Ta firma nie uzupełniła zakładki “O firmie”.
Rekrutacje prowadzone przez firmę:
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Project Manager (fixed term contract)
Puszkarska 7m, Podgórze Duchackie, Kraków
Wygasła: 10.05.2024
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
Drive projects through all phases, which may include concept through availability at local distribution centers across both countries
Create and manage the project timeline by identifying project dependencies and critical path
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion as project evolves;
Help define and drive project milestones within necessary timing. Elevate risks to meet product timeline and secure senior managment approval to move forward as appropriate
Proactively manage changes in project scope, identify potential challenges, and devise contingency plans
Facilitate communication between team members located in Corporate and Regional offices
Support team members in maintaining accurate information in Agile as it relates to the project
Maintain constant communication with other Project Management Team Members as well as a working relationship with teams located across different locations
Have a thorough understanding of the process and exhibit flexibility and creativity to fine tune timelines to project needs
Regularly publish agendas, project timelines and project notes to all stakeholders
Develop a thorough understanding and build relationship with the cross functional team-Quality, Technical Operations, Global Regulatory Affairs and Transportation requirements to approve materials change control for temporary (TDA) as well as permanent changes (ECR)
Procure relevant documents from suppliers to meet Herbalife requirements. Engage and facilitate discussions for resolving any raw materials specifications and documentation issues with suppliers and Herbalife cross functional team
Facilitate technical communications between Herbalife team members and suppliers as necessary
Lead, manage and report on assigned change project ensuring project is in support of related manufacturing requirements and sourcing strategy
In line with corporate requirements, determine clear, comprehensive, logical presentation of change request details, aimed at greatest reader comprehension. Write and edit technical information accordingly
Facilitate meeting with subject matter experts in order to ensure specific change request topics are appropriately addressed, discussed, and sufficient information is gathered
Perform additional duties as assigned
Revise, edit, or update existing “temporary” change requests as necessary, while more permanent change requests are still in-process
Provide ‘on the ground’ regional financial leadership and management of the Herbalife entities located in the UK, NL (the entities)
Work closely with the EMEA GBS staff located in Krakow, Poland to ensure up-to-date and compliant accounting records for both US GAAP and local statutory purposes
Monitor the Service Level Agreement / Service Partnership Agreement (SLA / SPA) and Key Performance Indicators (KPI’s) for the entities are maintained to agreed-upon standards and take appropriate corrective action when deviations occur
Provide oversight of tax affairs (direct and indirect), statutory accounting, and fiscal issues and ensure adherence to all local fiscal and corporate regulations in all the entities
Work closely with the EMEA SOX team to ensure entities comply with corporate finance policies, internal controls and required standard reports, including all SOX controls
Work closely with the EMEA Ethics and Compliance (ECO) team to ensure entities comply with all ethics and compliance policies
Work closely with the EMEA Business System Support team to ensure financial systems for entities are maintained and that all Helpdesk Tickets and Change Management Requests are monitored and implemented on time
Assist the Herbalife Finance and Operations assigned to the entities on ad hoc projects
Provide support and guidance to the Financial Controller (responsible for entities in Nordics) who will report into this role
Full responsibility for the books of Herbalife entities
Preparing and posing journal vouchers
Proper cost allocation
BS accounts reconciliation
Calculating of taxes (VAT, CIT, others)
Preparing Financial Statements (Balance Sheet, Income Statement, Cash Flow)
US GAAP and statutory adjustments
Controlling of expenses
Regular analysis of the variances
Cooperation with other business groups as well as third parties (tax advisors, auditors)
Additional tasks on request (ad hoc request from Supervisor)
Independent decision-making
Responsible for internal projects
Works individually and as a team of Accountants and Analysts within the Financial Reporting Team for EMEA businesses, for either of the group of businesses representing – Commissionaire/Consignment; Buy/Sell or Buy/Sell with Inventory, Cost Centre and Others
Drive projects through all phases, which may include concept through availability at local distribution centers across both countries,
Create and manage the project timeline by identifying project dependencies and critical paths,
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion as the project evolves,
Help define and drive project milestones within the necessary timing. Elevate risks to meet product timeline and secure senior management approval to move forward as appropriate,
Proactively manage changes in project scope, identify potential challenges, and devise contingency plans,
Facilitate communication between team members located in Corporate and Regional offices,
Support team members in maintaining accurate information in Agile as it relates to the project,
Maintain constant communication with other Project Management Team Members as well as a working relationship with teams located across different locations,
Have a thorough understanding of the process and exhibit flexibility and creativity to fine-tune timelines to project needs,
Regularly publish agendas, project timelines, and project notes to all stakeholders
Drive projects through all phases, which may include concept through availability at local distribution centers across both countries
Create and manage the project timeline by identifying project dependencies and critical path
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion as project evolves;
Help define and drive project milestones within necessary timing. Elevate risks to meet product timeline and secure senior managment approval to move forward as appropriate
Proactively manage changes in project scope, identify potential challenges, and devise contingency plans
Facilitate communication between team members located in Corporate and Regional offices
Support team members in maintaining accurate information in Agile as it relates to the project
Maintain constant communication with other Project Management Team Members as well as a working relationship with teams located across different locations
Have a thorough understanding of the process and exhibit flexibility and creativity to fine tune timelines to project needs
Regularly publish agendas, project timelines and project notes to all stakeholders
Develop a thorough understanding and build relationship with the cross functional team-Quality, Technical Operations, Global Regulatory Affairs and Transportation requirements to approve materials change control for temporary (TDA) as well as permanent changes (ECR)
Procure relevant documents from suppliers to meet Herbalife requirements. Engage and facilitate discussions for resolving any raw materials specifications and documentation issues with suppliers and Herbalife cross functional team
Facilitate technical communications between Herbalife team members and suppliers as necessary
Lead, manage and report on assigned change project ensuring project is in support of related manufacturing requirements and sourcing strategy
In line with corporate requirements, determine clear, comprehensive, logical presentation of change request details, aimed at greatest reader comprehension. Write and edit technical information accordingly
Facilitate meeting with subject matter experts in order to ensure specific change request topics are appropriately addressed, discussed, and sufficient information is gathered
Perform additional duties as assigned
Revise, edit, or update existing “temporary” change requests as necessary, while more permanent change requests are still in-process
This position gives you an opportunity to deliver the highest levels of customer experience in accordance with our standards and targets. You will respond timely and effectively to our Client's and Distributors' (Members) queries via all channels of communication and assure proper data maintenance. You will support technical and ad hoc project roll-outs, including requirements gathering and user acceptance testing. You will be an Ambassador of Herbalife Brand in line with corporate values and EMEA goals to assure the brand image is maintained
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Services Representative with German
Puszkarska 7m, Podgórze Duchackie, Kraków
Wygasła: 06.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Serve as the contact point for potential, current, and former employees, providing them with the help they need about the following processes: Onboarding & Offboarding, Benefits Administration, Learning and Development Administration, Rewards Administration, Personnel records maintenance, Data Management, Reporting & Analytics. Provide daily,
Perform all regional HR tasks (admin support for all processes from hire to retire including document management, data management, and customer service),
Prepare HR reports – support ad hoc reporting & analytics tasks, support administration of HR Dashboards
Very good understanding of applications, business processes, system integration points, data integration points, and ability to analyze requirements in-depth to achieve the business outcome most optimally
Manage multiple complex projects that require coordination between development, QA, and product teams using Agile methodologies including SCRUM, Kanban, Scaled Agile, etc. as required
Ability to handle custom in-house built applications and packaged solutions such as Oracle, Microsoft, and Salesforce solutions
Serves as a mentor, and subject-matter expert, and provides recommendations to technical teams to build well-designed, fast-performing systems with seamless user experience
Functional expertise of the systems supported and the development of a framework for system implementation and maintenance
The ability to interview various non-technical managers to understand complex, dynamic business rules/processes and then create detailed requirements documentation
Work with program management office and business relationship managers to understand scope, priorities, and budget to execute projects and maintenance of systems
Verification of the feasibility of requested functionality and validation of support for business rules based on existing technical systems and data structures
Ability to create and present key requirements artifacts including but not limited to: Scope Document, Business Requirements Document, Detailed Specification of Key Business Rules, Use Cases, Activity Diagram, Business Process Mapping Diagrams and Documentation, Gap Analysis, User Stories, Presentations (PowerPoint and Word Documents) for a non-technical business audience
Implement and maintain the Technology Risk Management Program,
Drive technology risks, controls, and compliance programs,
Conduct statistical analyses to determine potential risks and advise leadership,
Track and maintain an operational risk register,
Drive Vulnerability Management, Information Security, and Remediation program,
Ensures Vulnerability Management understands compliance, tracks vulnerabilities, and drives preventative and mitigation actions,
Acts as internal and external liaison with Auditors, Cyber Security, Privacy, and Legal Departments,
Capture data SOX compliance and maintain related reports,
Ensure data integrity and quality of data reporting before distribution,
Create relevant training material and memos to support regulatory and operational compliance awareness,
Coordinate with reporting analysts to communicate analysis to leadership,
Coordinate with Vendor Management Analysts to identify potential areas of vendor risk and drive mitigation actions,
Assist in the development and ongoing review of security policies standards, and procedures in partnership with relevant Technology and Herbalife Nutrition organizations,
Serves as advisor to Technology Leads in terms of compliance and operational risk
Deliver of the highest levels of the Member experience where customer centricity is the key focus,
Pay attention to activities which support Business growth/ development (Walk In/ Inbound/ Outbound: proactive Coaching, Awareness & Up Education, support for S&M initiatives and Country/ Regional goals),
Be the first line response in supporting Member needs, effectively handling all interactions and providing positive outcome in every instance for the Member,
Adherence to Service/ Business Targets: key to the success of the position,
Maintenance a Member records,
Be an Ambassador for Herbalife Brand in line with corporate values and EMEA goals to assure the Brand & image is maintained
Effectively communicate by e-mail, telephone, and in person with EMEA vendors, Raw Materials suppliers and internal departments daily about all aspects of the raw material approval process
Collate documents related to a specific checklist and work with internal departments to process the required information for approval and keep on the required timeline
Build and maintain EMEA raw material database. Assure accurately and up to date are available
Assure compliance of raw materials with relevant regulatory and legislative requirements, EU and other EMEA markets as well with Herbalife’s internal quality standards. Expected to manage multi-department projects to achieve RM compliance within the set timescale
Maintain the products in the portfolio updated according to the requirements/business needs
Follow up on requests status and be the first line of support in case of raw materials queries
Upon request, support the EMEA product monitoring program for the EMEA product formulations
Analyze data and processes to identify root causes for non-performance
Maintain performance management cycle with regular reporting and follow up on the measurements
Implement the tools and report necessary to support performance management
Prepare communication of overall IT performance towards key stakeholders
Escalate any risks and issues based on performance
Provide weekly, monthly, and quarterly reports, briefing products, and oral briefings
Identify IT service Single Point of Failures, determine mitigation plans, and track opportunities for improvement leveraging operational excellence processes that minimize adverse impact of incidents on the business and prevent reoccurrence
Analyze and report trends, identifies non-functional and business risks/gaps associated with performance
Facilitate or lead discussions with Working Group members, as well as liaison with stakeholder organizations
Engage appropriate technical and business teams across the enterprise to assist in the resolution of problem records
Locate and define new process improvement opportunities
Gain proficiency in designing functional flows, process flows and documentation standards
Develop a broad range of product lifecycle changes for multiple countries in the EMEA region, from the planning of the draft preparation up to the implementation of the change on the product artwork in the applicable database, ensuring their regulatory compliance before printing
Provide support and source data to country specialists concerned with preparing applications to the Regulatory Authorities and with other regulatory assignments and tasks depending on the current projects
Ensure the accuracy and timeliness of the delegated tasks’ completion
Maintain and update product databases
Communicate to the direct supervisor any potential changes that could improve efficiencies within and outside of the Regulatory Support Administrator role
Carry out all responsibilities in an honest, ethical, and professional manner
Effectively interface by e-mail, telephone, and in-person with the global regulatory compliance team, business leadership, marketing contacts, manufacturers, and other departments daily about all aspects of the product artwork development
Develop a broad range of product lifecycle changes for multiple countries in the EMEA region, from the planning of the draft preparation up to the implementation of the change on the product artwork in the applicable database, ensuring their regulatory compliance before printing
Provide support and source data to country specialists concerned with preparing applications to the Regulatory Authorities and with other regulatory assignments and tasks depending on the current projects
Ensure the accuracy and timeliness of the delegated tasks’ completion
Maintain and update product databases
Communicate to the direct supervisor any potential changes that could improve efficiencies within and outside of the Regulatory Support Administrator role
Carry out all responsibilities in an honest, ethical, and professional manner
Effectively interface by e-mail, telephone, and in-person with the global regulatory compliance team, business leadership, marketing contacts, manufacturers, and other departments daily about all aspects of the product artwork development
Very good understanding of applications, business processes, system integration points, data integration points, and ability to analyze requirements in-depth to achieve the business outcome most optimally
Manage multiple complex projects that require coordination between development, QA, and product teams using Agile methodologies including SCRUM, Kanban, Scaled Agile, etc. as required
Ability to handle custom in-house built applications and packaged solutions such as Oracle, Microsoft, and Salesforce solutions
Serves as a mentor, and subject-matter expert, and provides recommendations to technical teams to build well-designed, fast-performing systems with seamless user experience
Functional expertise of the systems supported and the development of a framework for system implementation and maintenance
The ability to interview various non-technical managers to understand complex, dynamic business rules/processes and then create detailed requirements documentation
Work with program management office and business relationship managers to understand scope, priorities, and budget to execute projects and maintenance of systems
Verification of the feasibility of requested functionality and validation of support for business rules based on existing technical systems and data structures
Ability to create and present key requirements artifacts including but not limited to: Scope Document, Business Requirements Document, Detailed Specification of Key Business Rules, Use Cases, Activity Diagram, Business Process Mapping Diagrams and Documentation, Gap Analysis, User Stories, Presentations (PowerPoint and Word Documents) for a non-technical business audience
Provide guidance to Herbalife Nutrition Members to ensure that their business operations/practices, daily methods of operations are compliant with external regulatory bodies, local and European legal requirements and the internal Herbalife standards, policies and rules
Be knowledgeable and updated with the Herbalife Member Rules of Conduct, Business Marketing Plan, Herbalife’s intellectual property rights and local regulatory requirements in order to support and coach Members to conduct business in compliance with internal and external rules/laws
Exalt and protect Herbalife’s reputation by providing Compliance Training, Guidance, Coaching and Business Partnering to Members on how they should conduct their businesses in a manner that is ethical and fair and that their messages are consistent with the company’s
Enforce the Rules of Conduct & Member Policy by following the standard resolution and providing coaching & education and when needed sanction to Members
Process complaints from Members/customers/internal & external parties, and proactive initiatives, as assigned by the Country MPC team, and record in the HCM and MPC system in accordance with SLA
Responsible for the overall file handling procedure includes but not limited to research, investigation, documentation as well as oral/written communication with Herbalife Members and possibly external parties. Able to prioritize with quality service aligning with the defined processes and meeting the SLAs. Managing each case file with an efficient solution and in a professional, timely and qualitative manner
Perform proactive research in order to minimize potential violations related to Member’s business activities: includes but not limited to internet research, generating internal reports to analyze trends of Member’s activities, effectively using applicable databases and systems, purchasing products from suspicious channels and/or work with external agencies
Prepare and present professional, objective and complete Compliance case studies including case file resolutions to management and, where requested, present findings to Executives, Legal and Senior Management
Interact and communicate professionally with various stakeholders: local offices, Members and Customers, legal, Member Services, external agencies, etc
Support and participate in trainings and other corporate activities
Attend and support Member and corporate events as needed
Assist the Member Policy Administration team with the roll-out and updating of Rules and Advisories, as well as translations as required
Any other specific targets to be achieved will be agreed and documented during quarterly/annual reviews
Deliver of the highest levels of the Member experience where customer centricity is the key focus,
Pay attention to activities which support Business growth/ development (Walk In/ Inbound/ Outbound: proactive Coaching, Awareness & Up Education, support for S&M initiatives and Country/ Regional goals),
Be the first line response in supporting Member needs, effectively handling all interactions and providing positive outcome in every instance for the Member,
Adherence to Service/ Business Targets: key to the success of the position,
Maintenance a Member records,
Be an Ambassador for Herbalife Brand in line with corporate values and EMEA goals to assure the Brand & image is maintained
Deliver consistent quality across Herbalife businesses, functions, and regions, especially for Turkish entity
Actively communicate with internal customers and business units to ensure the smooth process of AP
Timely and accurately process invoices so that correct vendor details are recorded and payments can be made promptly, on time, and following the published payment timetable
Ensure compliance with financial policies and procedures, particularly in relation to the matching of purchase orders, goods received notes, and invoices (3-way match). Make sure that NON-PO invoices have the appropriate authorizations as per the matrix
Process invoices - including entering into the Accounts Payable system, confirmation of calculation, matching to purchase orders statements, confirming authorizations, checking VAT calculations and deductions, taking advantage of discounts where offered, etc
Query resolution of Accounts Payable
Process expenses of Herbalife employees in accordance with the company’s Travel and Expense policy
Ensure all areas of work comply with the relevant SOX rules
Take part in calls and meetings related to the processes of responsibility
Implement and maintain the Technology Risk Management Program,
Drive technology risks, controls, and compliance programs,
Conduct statistical analyses to determine potential risks and advise leadership,
Track and maintain an operational risk register,
Drive Vulnerability Management, Information Security, and Remediation program,
Ensures Vulnerability Management understands compliance, tracks vulnerabilities, and drives preventative and mitigation actions,
Acts as internal and external liaison with Auditors, Cyber Security, Privacy, and Legal Departments,
Capture data SOX compliance and maintain related reports,
Ensure data integrity and quality of data reporting before distribution,
Create relevant training material and memos to support regulatory and operational compliance awareness,
Coordinate with reporting analysts to communicate analysis to leadership,
Coordinate with Vendor Management Analysts to identify potential areas of vendor risk and drive mitigation actions,
Assist in the development and ongoing review of security policies standards, and procedures in partnership with relevant Technology and Herbalife Nutrition organizations,
Serves as advisor to Technology Leads in terms of compliance and operational risk
Coordinate GBS Krakow Vendor Master data and PR to PO processes in daily operation activities and make sure the process is delivered according to agreed SLA
Ensure VMD and PR2PO processes are executed in a compliant and efficient way with no back log and delays
Be a Subject Matter Expert for Vendor Master Data as well as PR2PO processes
Make sure Oracle Vendor Master Data is kept accurate, up-to-date and compliant with Vendor Master Data Management Policy
Provide training sessions and guidance on the process for business users
Review current VMD and Procure-to-Pay processes, develop and implement process improvements that generate measurable and substantial enhancements
Lead continuous improvement initiatives and projects for VMD and PR2PO processes
Execute SOX controls related PR2PO and VMD processes
Participate in internal/SOX/PWC audits, and deliver all required documentation on time
Report regular KPI for VMD and PR2PO processes and provide relevant comments on the results
Support Manager in all ad hoc requests and other projects
Maintain an understanding of the strategic business needs and use business intelligence tools and analytical skills to provide insight
Ensure utilization of BI is consistent and accurate. Understand Herbalife Nutrition business intelligence project – HBI and its’ mechanics
Use the above to manage and improve the existing suite of reports which includes: Distribution of regular reports; Decommissioning outdated reports; Creating new regular reports as well as reports on bespoke requests; Maintaining a common knowledge exchange platform on many platforms (desktop, mobile)
Work independently with limited supervision, proactively taking ownership of key analytical projects
Apply expertise in quantitative analysis and data mining to transform data into actionable insights and recommendations
Use data to answer business-related questions from senior management as well as local markets & other internal clients in an easy-to-understand, storytelling approach
Proactively ask questions and investigate rather than provide raw data to ensure available information is used in a proper way
Coach & support other Herbalife Nutrition business intelligence project users within the region
Very good understanding of applications, business processes, system integration points, data integration points, and ability to analyze requirements in-depth to achieve the business outcome most optimally
Manage multiple complex projects that require coordination between development, QA, and product teams using Agile methodologies including SCRUM, Kanban, Scaled Agile, etc. as required
Ability to handle custom in-house built applications and packaged solutions such as Oracle, Microsoft, and Salesforce solutions
Serves as a mentor, and subject-matter expert, and provides recommendations to technical teams to build well-designed, fast-performing systems with seamless user experience
Functional expertise of the systems supported and the development of a framework for system implementation and maintenance
The ability to interview various non-technical managers to understand complex, dynamic business rules/processes and then create detailed requirements documentation
Work with program management office and business relationship managers to understand scope, priorities, and budget to execute projects and maintenance of systems
Verification of the feasibility of requested functionality and validation of support for business rules based on existing technical systems and data structures
Ability to create and present key requirements artifacts including but not limited to: Scope Document, Business Requirements Document, Detailed Specification of Key Business Rules, Use Cases, Activity Diagram, Business Process Mapping Diagrams and Documentation, Gap Analysis, User Stories, Presentations (PowerPoint and Word Documents) for a non-technical business audience
Create and maintain standard end-user configurations and assist with the creation of automated software packages to ensure the enterprise PC desktop systems and mobility devices can be supported and patched,
Perform administration of software distribution, application, and security patch management, endpoint security, remote support and other enterprise PC desktop/mobility devices management, monitoring and troubleshooting utilities,
Assist with documenting and maintaining standard configurations that support organizational security policies,
Create technical documentation as required,
Maintains current knowledge of solutions available to perform software distribution, inventory, monitoring, updates, and ongoing maintenance for the organization's client system environment,
Troubleshoot and resolve client hardware and software-related issues in coordination with other members of the GTS groups and users,
Develop reports that provide insight and analysis of software license usage, software and hardware compliance, operating systems, and hosted application software distribution,
Prepare, test and release software applications and security updates to production,
Support End User Services Technician in troubleshooting and issue resolution,
Perform additional duties as assigned,
Analyze problems and recommend hardware and software solutions as needed to address an issue or to support projects and Teradata initiatives. Seeks appropriate authority and approval for purchases,
Maintain the control and process environment for the organization's gold standard operating system image library ensuring client configuration integrity, controlled access, and incremental versioning,
Support the client system testing environment for evaluating hardware, operating systems, hosted applications, service packs and patches, security configurations, and image deployment. Schedules and reports on the execution of the testing and validation effort as part of a formal release management process,
Build the service reference architecture mappings of the legacy, standard, and future state of the end user PC desktop and mobility portfolio
Implement and maintain the Technology Risk Management Program,
Drive technology risks, controls, and compliance programs,
Conduct statistical analyses to determine potential risks and advise leadership,
Track and maintain an operational risk register,
Drive Vulnerability Management, Information Security, and Remediation program,
Ensures Vulnerability Management understands compliance, tracks vulnerabilities, and drives preventative and mitigation actions,
Acts as internal and external liaison with Auditors, Cyber Security, Privacy, and Legal Departments,
Capture data SOX compliance and maintain related reports,
Ensure data integrity and quality of data reporting before distribution,
Create relevant training material and memos to support regulatory and operational compliance awareness,
Coordinate with reporting analysts to communicate analysis to leadership,
Coordinate with Vendor Management Analysts to identify potential areas of vendor risk and drive mitigation actions,
Assist in the development and ongoing review of security policies standards, and procedures in partnership with relevant Technology and Herbalife Nutrition organizations,
Serves as advisor to Technology Leads in terms of compliance and operational risk
Ensure that the finance and accounting records are kept accurate and timely in line with company policies
Liaise closely with local and regional finance teams on all country financial issues
Work efficiently, so the SLAs can be met at least the customers’ expectations
Timely and properly escalate of all issues to the management and internal customers
Support the manager in preparation and running periodic review meetings with stakeholders from respective countries and businesses
Work closely with the local Accounting and Tax staff to ensure the accurate and timely filing of company tax returns – corporate and income taxes, VAT, social security, etc
Work closely with the local Accounting and Tax staff to ensure Financial Statements reports meet Local Statutory Reporting requirements
Work in conjunction with Internal Audit, Sub Regional Accounting, and Tax Staff
Ensure that the internal controls are executed correctly
Develop and maintain good working relationships with all key business partners within assigned region including establishing and managing relationships with internal and external audit
Ensure that US / EMEA / Corporate Reporting Deadlines are met for each market/business for which he/she is responsible
Be responsible for leading, managing and execution of the Central Functions’ financial planning, Headcount and OPEX forecasting, long-range planning, scenario testing and budgeting processes,
Preparing of presentation, participation and presenting at the certain forecast and budget review meetings,
Developing monthly management reports and other ad hoc reports to highlight business issues and support in recommendations for performance improvement and ensure these reports are produced by the agreed deadlines,
Working closely with Functional departments to define performance indicators and implement new reporting tools,
Play a support role in in the Financial Reporting Center of Excellence group and act as a bridge to gap EMEA Functional reporting requirements to system capacity, capabilities and delivery, while applying global best practices,
Manage and support the relationship between EMEA Functional Leads and GBS Krakow FP&A team on Budgets, Forecast and any other support to maintain good service level and deliver expectations,
Evaluate and review monthly forecasts, business plans/schedules and budgets; consolidate data for the region,
Support in identifying risks/opportunities and necessary action steps in response to key variances; research and prepare complete responses to questions arising during monthly financial review meetings with EMEA FP&A Director and EMEA Senior Management,
Support for the development of complex forecasting and modeling techniques
Lead and manage the Record to Report team for assigned countries of the EMEA region,
Working closely with local finance representatives to ensure adherence to tax and all local fiscal regulations,
Be responsible for company compliance with corporate finance policies and standard reports,
Actively support Commercial and Operational Departments in their Business development, cost reduction, and any other projects,
Work closely with the Sub Regional VP’s and the country management team to ensure the achievement of the country's financial objectives,
Driving standardization and continuous improvement projects within the assigned countries,
Providing visible leadership to the EMEA Finance team ensuring that required levels of performance are achieved,
Working closely with external auditors to support of preparation of Annual Accounts for respective countries in scope according to statutory requirements,
Cooperation with Corporate and EMEA Tax departments in case of input for Transfer Pricing Documentation preparation according to statutory requirements,
Working closely with Compliance and SOX Team to ensure that assigned legal entities comply with Sarbanes and Oxley Act requirements
Provide service desk support to all Herbalife Nutrition employees
Provide 1st and 2nd-level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Monitor tickets assigned to the queue and process first-in first-out based on priority and redirect issues to correct resource
Applie business/technical support concepts to perform Tier 1 and Tier 2 technical support and escalate issues requiring upper 2nd or 3rd-level support
Utilize and maintain the service management tracking software
Manage follow-ups and hand-offs on behalf of the user
Provide technical support, including deploying, configuring and desktop PC's, laptops, peripherals, mobile devices, and software; troubleshooting & resolving hardware, software, connectivity, and other technical problems including documenting steps taken and status in service management tracking systems, following up with end users to ensure the issue has been resolved
Install, modify, and repair computer hardware and software
Serve as the escalation point for unresolved issues from L1 and L2
Manage Service Management software and Knowledgebase
Support network infrastructure in cloud environments (Azure, GCP, and AWS)
Support on-premise infrastructure supporting cloud environments (Cisco FTD, Nexus, etc.)
Support of SASE network infrastructure
Support and administration of hybrid firewall environments (cloud and on-premise) in line with GTS security policy
Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
Report network operational status by gathering and prioritizing information and managing projects
Remotely support on-site engineers and end users/customers during the installation
Remotely troubleshooting and fault finding if issues occur upon initial installation/configuration
Speak with customers via email and phone for initial requirement capture
Undertake data network fault investigations in the local, wide area, and cloud environments, using information from multiple sources
Secure network systems by establishing and enforcing policies, and defining and monitoring access
Upgrade data network equipment and virtual appliances to the latest stable firmware releases
Configurate routing and switching equipment
Perform capacity management and audit of IP addressing and hosted devices within data centers and cloud environments
Very good understanding of applications, business processes, system integration points, data integration points, and ability to analyze requirements in-depth to achieve the business outcome most optimally
Manage multiple complex projects that require coordination between development, QA, and product teams using Agile methodologies including SCRUM, Kanban, Scaled Agile, etc. as required
Ability to handle custom in-house built applications and packaged solutions such as Oracle, Microsoft, and Salesforce solutions
Serves as a mentor, and subject-matter expert, and provides recommendations to technical teams to build well-designed, fast-performing systems with seamless user experience
Functional expertise of the systems supported and the development of a framework for system implementation and maintenance
The ability to interview various non-technical managers to understand complex, dynamic business rules/processes and then create detailed requirements documentation
Work with program management office and business relationship managers to understand scope, priorities, and budget to execute projects and maintenance of systems
Verification of the feasibility of requested functionality and validation of support for business rules based on existing technical systems and data structures
Ability to create and present key requirements artifacts including but not limited to: Scope Document, Business Requirements Document, Detailed Specification of Key Business Rules, Use Cases, Activity Diagram, Business Process Mapping Diagrams and Documentation, Gap Analysis, User Stories, Presentations (PowerPoint and Word Documents) for a non-technical business audience
Effectively communicate by e-mail, telephone, and in person with EMEA vendors, Raw Materials suppliers and internal departments daily about all aspects of the raw material approval process
Collate documents related to a specific checklist and work with internal departments to process the required information for approval and keep on the required timeline
Build and maintain EMEA raw material database
Assure accurately and up to date are available
Assure compliance of raw materials with relevant regulatory and legislative requirements, EU and other EMEA markets as well with Herbalife’s internal quality standards
Manage multi-department projects to achieve RM compliance within the set timescale
Maintain the products in the portfolio updated according to the requirements/business needs
Follow up on requests status and be the first line of support in case of raw materials queries
Upon request, support the EMEA product monitoring program for the EMEA product formulations
Specialist, Regulatory & Product Compliance - Food Industry
Puszkarska 7m, Podgórze Duchackie, Kraków
Wygasła: 29.12.2023
full-time
umowa o pracę tymczasową
hybrid work
specialist (Mid / Regular)
Obowiązki:
Demonstrate strong knowledge of relevant EU food product compliance regulations, including but not limited to health claims, labeling, formulation, novel food, contaminants
Provide a regulatory review of new concept formulas to determine ingredient acceptability and product classification
Outline requirements for stability studies, product specifications, raw materials specification labeling, and marketing assets
Work cross-functionally with the new product development teams and advise them on regulatory and compliance matters
Act as liaison between the project team and the local regulatory team to obtain and share significant information as well as answer queries that may arise
Keep up to date with changes in regulatory legislation and guidelines
Drive changes for raw materials, formulas, printed components, and SKUs through the company database
Carry out all responsibilities in an honest, ethical, and professional manner
Effectively communicate both written and verbal, and in person with, other departments on a daily basis with regard to all aspects of the product lifecycle
Report project statuses on a regular basis, through meetings or through reporting, as necessary
Interact with Research and Development, Quality Assurance, Innovation, Quality Control, Marketing, Manufacturing, Packaging, Supply Chain Management, Creative Services, Global Regulatory Affairs, Government Affairs, Scientific Affairs, Legal as well as local staff
Maintain an understanding of the strategic business needs and use business intelligence tools and analytical skills to provide insight
Ensure utilization of BI is consistent and accurate. Understand Herbalife Nutrition business intelligence project – HBI and its’ mechanics
Use the above to manage and improve the existing suite of reports which includes: Distribution of regular reports; Decommissioning outdated reports; Creating new regular reports as well as reports on bespoke requests; Maintaining a common knowledge exchange platform on many platforms (desktop, mobile)
Work independently with limited supervision, proactively taking ownership of key analytical projects
Apply expertise in quantitative analysis and data mining to transform data into actionable insights and recommendations
Use data to answer business-related questions from senior management as well as local markets & other internal clients in an easy-to-understand, storytelling approach
Proactively ask questions and investigate rather than provide raw data to ensure available information is used in a proper way
Coach & support other Herbalife Nutrition business intelligence project users within the region
Create and maintain standard end-user configurations and assist with the creation of automated software packages to ensure the enterprise PC desktop systems and mobility devices can be supported and patched,
Perform administration of software distribution, application, and security patch management, endpoint security, remote support and other enterprise PC desktop/mobility devices management, monitoring and troubleshooting utilities,
Assist with documenting and maintaining standard configurations that support organizational security policies,
Create technical documentation as required,
Maintains current knowledge of solutions available to perform software distribution, inventory, monitoring, updates, and ongoing maintenance for the organization's client system environment,
Troubleshoot and resolve client hardware and software-related issues in coordination with other members of the GTS groups and users,
Develop reports that provide insight and analysis of software license usage, software and hardware compliance, operating systems, and hosted application software distribution,
Prepare, test and release software applications and security updates to production,
Support End User Services Technician in troubleshooting and issue resolution,
Perform additional duties as assigned,
Analyze problems and recommend hardware and software solutions as needed to address an issue or to support projects and Teradata initiatives. Seeks appropriate authority and approval for purchases,
Maintain the control and process environment for the organization's gold standard operating system image library ensuring client configuration integrity, controlled access, and incremental versioning,
Support the client system testing environment for evaluating hardware, operating systems, hosted applications, service packs and patches, security configurations, and image deployment. Schedules and reports on the execution of the testing and validation effort as part of a formal release management process,
Build the service reference architecture mappings of the legacy, standard, and future state of the end user PC desktop and mobility portfolio
Implement and maintain the Technology Risk Management Program,
Drive technology risks, controls, and compliance programs,
Conduct statistical analyses to determine potential risks and advise leadership,
Track and maintain an operational risk register,
Drive Vulnerability Management, Information Security, and Remediation program,
Ensures Vulnerability Management understands compliance, tracks vulnerabilities, and drives preventative and mitigation actions,
Acts as internal and external liaison with Auditors, Cyber Security, Privacy, and Legal Departments,
Capture data SOX compliance and maintain related reports,
Ensure data integrity and quality of data reporting before distribution,
Create relevant training material and memos to support regulatory and operational compliance awareness,
Coordinate with reporting analysts to communicate analysis to leadership,
Coordinate with Vendor Management Analysts to identify potential areas of vendor risk and drive mitigation actions,
Assist in the development and ongoing review of security policies standards, and procedures in partnership with relevant Technology and Herbalife Nutrition organizations,
Serves as advisor to Technology Leads in terms of compliance and operational risk
Develop a broad range of product lifecycle changes for multiple countries in the EMEA region, from the planning of the draft preparation up to the implementation of the change on the product artwork in the applicable database, ensuring their regulatory compliance before printing
Provide support and source data to country specialists concerned with preparing applications to the Regulatory Authorities and with other regulatory assignments and tasks depending on the current projects
Ensure the accuracy and timeliness of the delegated tasks’ completion
Maintain and update product databases
Communicate to the direct supervisor any potential changes that could improve efficiencies within and outside of the Regulatory Support Administrator role
Carry out all responsibilities in an honest, ethical, and professional manner
Effectively interface by e-mail, telephone, and in-person with the global regulatory compliance team, business leadership, marketing contacts, manufacturers, and other departments daily about all aspects of the product artwork development
Manage the team of 5 Raw Materials Analysts and Specialists on a daily basis
Lead the team, the tasks and workload with an emphasis on efficiency and efficacy, optimizing utilization of resources and attaining the expected service levels
Ensure contingency by structuring activities and responsibilities such that continuation of Quality processes is guaranteed
Organize regular staff meetings to align activities, manage workload and ensure effective work processes
Facilitate the quality and efficacy of interdepartmental alignment, cooperation and communication
Ensure the availability of adequate resources to manage the assigned tasks within project timelines and with the expected output in terms of quality and quantity
Ensure the team is adequately trained to meet their performance and job expectations; provide educational training and promote growth
Provide the opportunity and atmosphere for individual development through coaching, encouragement for improvement/advancement and personal development
Develop strategic workforce planning to ensure the Quality team resources, knowledge and expertise are aligned with future expectations for workload and performance
Identify and implement options to improve efficacy and robustness of quality processes and tasks for quality in the Agile defined project flows
Develop tools for trending and reporting of out-of-specification and out-of-trend results from data from the product monitoring programs and use these data as a tool for improvement of product performance
Back Office Analyst, Refunds & Repurchase and After Sales with German
Puszkarska 7m, Podgórze Duchackie, Kraków
Wygasła: 14.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Require up-to-date information with Herbalife’s Marketing Plan, rules, policies, and each countries regulations to provide support for R&R/After Sales Team
Maintain an accurate and easy to find follow up and/or filing/tracking system of all inquiries/cases
Investigate After Sales Inquires which are any issues or complaints that includes but not limited to warehouse, shipping, courier or payment issues or regular controls
Contact with all necessary parties such as Members, retail customer, warehouse, courier companies, any internal department or 3rd party department to solve the issue with minimum negative impact
Use fact-finding and analytical skills to identify and report possible Ethical violations
Be responsible for creating and maintaining accurate and complete records (research, communication, etc.) across all business systems
Serve as a liaison between Distributors & Preferred Members, internal departments, and Management
Deliver of the highest levels of service in all interactions with Members & Customers and across all channels of communication
Ensure all inquiries are handled with in the SLA´s that have been established
Provide services in case of need for all countries that R&R/After Sales Team supports
Accept Testing, Sign Off, Training & Implementation
Implement and maintain the Technology Risk Management Program,
Drive technology risks, controls, and compliance programs,
Conduct statistical analyses to determine potential risks and advise leadership,
Track and maintain an operational risk register,
Drive Vulnerability Management, Information Security, and Remediation program,
Ensures Vulnerability Management understands compliance, tracks vulnerabilities, and drives preventative and mitigation actions,
Acts as internal and external liaison with Auditors, Cyber Security, Privacy, and Legal Departments,
Capture data SOX compliance and maintain related reports,
Ensure data integrity and quality of data reporting before distribution,
Create relevant training material and memos to support regulatory and operational compliance awareness,
Coordinate with reporting analysts to communicate analysis to leadership,
Coordinate with Vendor Management Analysts to identify potential areas of vendor risk and drive mitigation actions,
Assist in the development and ongoing review of security policies standards, and procedures in partnership with relevant Technology and Herbalife Nutrition organizations,
Serves as advisor to Technology Leads in terms of compliance and operational risk
Be responsible for BOM (Bill of Materials) management by capturing, configuring, and managing all product data that is developed throughout the lifecycle of a product,
Collate and verify data from multiple sources, assist with the implementation of BOM data, and prepare for a sufficient execution of data transfers,
Manages the process for the Change Implementation Board meetings,
Manages non-project Product Revision Requests (PRR) for review and approval,
Building relationships with Project Management to ensure that project requirements are captured and up to date as changes evolve within the project,
Lead, direct, conduct, and communicate by hosting/attending meetings that affect system requirements, revision control, Bills of material (BOMs) and SKUs set up accordingly,
deadlines, and/or product configuration,
Responsible for maintaining data integrity for Agile PLM Item Master, Bills of Material (BOMs), and Agile PPM-owned tasks,
Enforce Herbalife’s Data Management policies and procedures
Carrying out staff benchmarking and competitive analysis in support of the company’s reward strategy,
Work with Manager Compensation & Benefits EMEA&I to complete the annual pay for performance compensation & bonus planning process across 30 plus locations,
Provide support for promotions and pay adjustments as and when required,
Coordinate the EMEA&I participation in Mercer salary survey and analyze surveys to obtain information for compensation proposals and budgets,
Manage employee recognition program,
Monitor trends affecting pay and benefits and assess how their organization can improve practices or policies,
Using a variety of analytical, database, and presentation software, draw conclusions, present findings, and make recommendations to HR Business Partners and business leadership,
Deliver regional HR initiatives, projects and programs,
Influences others outside of own job area regarding policies, practices and procedures,
Day-to-day working with HR colleagues (managers, HR BPs, admins) from across EMEA&I countries and corporate office, communication with leadership team (regional, sub-regional and in-country), communication with vendors,
Develop and review C&B plans, policies and processes, making recommendations
Drive projects through all phases, which may include concept through availability at local distribution centers across both countries,
Create and manage the project timeline by identifying project dependencies and critical paths,
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion as the project evolves,
Help define and drive project milestones within the necessary timing. Elevate risks to meet product timeline and secure senior management approval to move forward as appropriate,
Proactively manage changes in project scope, identify potential challenges, and devise contingency plans,
Facilitate communication between team members located in Corporate and Regional offices,
Support team members in maintaining accurate information in Agile as it relates to the project,
Maintain constant communication with other Project Management Team Members as well as a working relationship with teams located across different locations,
Have a thorough understanding of the process and exhibit flexibility and creativity to fine-tune timelines to project needs,
Regularly publish agendas, project timelines, and project notes to all stakeholders
Very good understanding of applications, business processes, system integration points, data integration points, and ability to analyze requirements in-depth to achieve the business outcome most optimally
Manage multiple complex projects that require coordination between development, QA, and product teams using Agile methodologies including SCRUM, Kanban, Scaled Agile, etc. as required
Ability to handle custom in-house built applications and packaged solutions such as Oracle, Microsoft, and Salesforce solutions
Serves as a mentor, and subject-matter expert, and provides recommendations to technical teams to build well-designed, fast-performing systems with seamless user experience
Functional expertise of the systems supported and the development of a framework for system implementation and maintenance
The ability to interview various non-technical managers to understand complex, dynamic business rules/processes and then create detailed requirements documentation
Work with program management office and business relationship managers to understand scope, priorities, and budget to execute projects and maintenance of systems
Verification of the feasibility of requested functionality and validation of support for business rules based on existing technical systems and data structures
Ability to create and present key requirements artifacts including but not limited to: Scope Document, Business Requirements Document, Detailed Specification of Key Business Rules, Use Cases, Activity Diagram, Business Process Mapping Diagrams and Documentation, Gap Analysis, User Stories, Presentations (PowerPoint and Word Documents) for a non-technical business audience
Provide service desk support to all Herbalife Nutrition employees
Provide 1st and 2nd-level technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Monitor tickets assigned to the queue and process first-in first-out based on priority and redirect issues to correct resource
Applie business/technical support concepts to perform Tier 1 and Tier 2 technical support and escalate issues requiring upper 2nd or 3rd-level support
Utilize and maintain the service management tracking software
Manage follow-ups and hand-offs on behalf of the user
Provide technical support, including deploying, configuring and desktop PC's, laptops, peripherals, mobile devices, and software; troubleshooting & resolving hardware, software, connectivity, and other technical problems including documenting steps taken and status in service management tracking systems, following up with end users to ensure the issue has been resolved
Install, modify, and repair computer hardware and software
Serve as the escalation point for unresolved issues from L1 and L2
Manage Service Management software and Knowledgebase
Deliver of the highest levels of the Member experience where customer centricity is the key focus,
Pay attention to activities which support Business growth/ development (Walk In/ Inbound/ Outbound: proactive Coaching, Awareness & Up Education, support for S&M initiatives and Country/ Regional goals),
Be the first line response in supporting Member needs, effectively handling all interactions and providing positive outcome in every instance for the Member,
Adherence to Service/ Business Targets: key to the success of the position,
Maintenance a Member records,
Be an Ambassador for Herbalife Brand in line with corporate values and EMEA goals to assure the Brand & image is maintained
Create and maintain standard end-user configurations and assist with the creation of automated software packages to ensure the enterprise PC desktop systems and mobility devices can be supported and patched,
Perform administration of software distribution, application, and security patch management, endpoint security, remote support and other enterprise PC desktop/mobility devices management, monitoring and troubleshooting utilities,
Assist with documenting and maintaining standard configurations that support organizational security policies,
Create technical documentation as required,
Maintains current knowledge of solutions available to perform software distribution, inventory, monitoring, updates, and ongoing maintenance for the organization's client system environment,
Troubleshoot and resolve client hardware and software-related issues in coordination with other members of the GTS groups and users,
Develop reports that provide insight and analysis of software license usage, software and hardware compliance, operating systems, and hosted application software distribution,
Prepare, test and release software applications and security updates to production,
Support End User Services Technician in troubleshooting and issue resolution,
Perform additional duties as assigned,
Analyze problems and recommend hardware and software solutions as needed to address an issue or to support projects and Teradata initiatives. Seeks appropriate authority and approval for purchases,
Maintain the control and process environment for the organization's gold standard operating system image library ensuring client configuration integrity, controlled access, and incremental versioning,
Support the client system testing environment for evaluating hardware, operating systems, hosted applications, service packs and patches, security configurations, and image deployment. Schedules and reports on the execution of the testing and validation effort as part of a formal release management process,
Build the service reference architecture mappings of the legacy, standard, and future state of the end user PC desktop and mobility portfolio
Demonstrate strong knowledge of relevant EU food product compliance regulations, including but not limited to health claims, labeling, formulation, novel food, contaminants
Provide a regulatory review of new concept formulas to determine ingredient acceptability and product classification
Outline requirements for stability studies, product specifications, raw materials specification labeling, and marketing assets
Work cross-functionally with the new product development teams and advise them on regulatory and compliance matters
Act as liaison between the project team and the local regulatory team to obtain and share significant information as well as answer queries that may arise
Keep up to date with changes in regulatory legislation and guidelines
Drive changes for raw materials, formulas, printed components, and SKUs through the company database
Carry out all responsibilities in an honest, ethical, and professional manner
Effectively communicate both written and verbal, and in person with, other departments on a daily basis with regard to all aspects of the product lifecycle
Report project statuses on a regular basis, through meetings or through reporting, as necessary
Interact with Research and Development, Quality Assurance, Innovation, Quality Control, Marketing, Manufacturing, Packaging, Supply Chain Management, Creative Services, Global Regulatory Affairs, Government Affairs, Scientific Affairs, Legal as well as local staff
Develop a broad range of product lifecycle changes for multiple countries in the EMEA region, from the planning of the draft preparation up to the implementation of the change on the product artwork in the applicable database, ensuring their regulatory compliance before printing
Provide support and source data to country specialists concerned with preparing applications to the Regulatory Authorities and with other regulatory assignments and tasks depending on the current projects
Ensure the accuracy and timeliness of the delegated tasks’ completion
Maintain and update product databases
Communicate to the direct supervisor any potential changes that could improve efficiencies within and outside of the Regulatory Support Administrator role
Carry out all responsibilities in an honest, ethical, and professional manner
Effectively interface by e-mail, telephone, and in-person with the global regulatory compliance team, business leadership, marketing contacts, manufacturers, and other departments daily about all aspects of the product artwork development
Ensure that the finance and accounting records are kept accurate and timely in line with company policies
Liaise closely with local and regional finance teams on all country financial issues
Work efficiently, so the SLAs can be met at least the customers’ expectations
Timely and properly escalate of all issues to the management and internal customers
Support the manager in preparation and running periodic review meetings with stakeholders from respective countries and businesses
Work closely with the local Accounting and Tax staff to ensure the accurate and timely filing of company tax returns – corporate and income taxes, VAT, social security, etc
Work closely with the local Accounting and Tax staff to ensure Financial Statements reports meet Local Statutory Reporting requirements
Work in conjunction with Internal Audit, Sub Regional Accounting, and Tax Staff
Ensure that the internal controls are executed correctly
Develop and maintain good working relationships with all key business partners within assigned region including establishing and managing relationships with internal and external audit
Ensure that US / EMEA / Corporate Reporting Deadlines are met for each market/business for which he/she is responsible
Be responsible for BOM (Bill of Materials) management by capturing, configuring, and managing all product data that is developed throughout the lifecycle of a product,
Collate and verify data from multiple sources, assist with the implementation of BOM data, and prepare for a sufficient execution of data transfers,
Manages the process for the Change Implementation Board meetings,
Manages non-project Product Revision Requests (PRR) for review and approval,
Building relationships with Project Management to ensure that project requirements are captured and up to date as changes evolve within the project,
Lead, direct, conduct, and communicate by hosting/attending meetings that affect system requirements, revision control, Bills of material (BOMs) and SKUs set up accordingly,
deadlines, and/or product configuration,
Responsible for maintaining data integrity for Agile PLM Item Master, Bills of Material (BOMs), and Agile PPM-owned tasks,
Enforce Herbalife’s Data Management policies and procedures
Prepare, modify and execute MS onboarding plan with newly hired employees. Ensure that New Joiners receive proper training in order to be able to support Members on the lines, through chat and other means of communication
Coordinate the training plan and training support from internal and external partners (i.e. Training Team in Guadalajara GBS, etc.)
Deliver regular briefings, refreshers and reminders to existing teams
Monitor the most common and repeated errors in order to identify the training needs in Krakow GBS
Create trackers, planners and logs in order to have visibility of knowledge levels of MS Representatives
Cooperate and align with Member Operations Trainer
Knowledge support for Supervisors and Managers on an ad-hoc basis
Identify the process improvement opportunities and reporting them to Managers and Supervisors
Support with development of Training materials to create Training Library and resources that can also support self-learning
Create and maintain the Knowledge repository and support each team with their country specific repositories
Support Knowledge Evaluations which include online and other various forms of knowledge assessment. Use this data to identify individual development plans
Ensure post training reviews, quizzes and assessment conducted as relevant. Support build in reporting and evaluation. Ensuring analysis and review is conducted to ascertain improvements, learnings and also ROI
Support sharing Best Practices on a regional and global basis
Work with relevant teams on projects/ implementations/ initiatives that will impact Member Services/ Members i.e. launches, promotions, vacations etc. During this process, to represent Member Services and bridge the activity with those teams to assure successful implementation and clear communication through training materials
Support internal surveys on behalf of Member Services
Support Herbalisation and Sales & Marketing Plan Training via the Herbalife Induction in the region and support ad hoc training as needed and in conjunction with business priorities. Ensure all training material is current and updated and shared with the relevant teams
Support other projects as deemed appropriate by the Member Services Management Team
Responsible for coordinating and disseminating (as appropriate) communication/ updates/ business information/ policies & procedures/FAQ’s/Rules changes/Advisories etc to the region to assure information flow is strong and is received timely and fully understood
Support network infrastructure in cloud environments (Azure, GCP, and AWS)
Support on-premise infrastructure supporting cloud environments (Cisco FTD, Nexus, etc.)
Support of SASE network infrastructure
Support and administration of hybrid firewall environments (cloud and on-premise) in line with GTS security policy
Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
Report network operational status by gathering and prioritizing information and managing projects
Remotely support on-site engineers and end users/customers during the installation
Remotely troubleshooting and fault finding if issues occur upon initial installation/configuration
Speak with customers via email and phone for initial requirement capture
Undertake data network fault investigations in the local, wide area, and cloud environments, using information from multiple sources
Secure network systems by establishing and enforcing policies, and defining and monitoring access
Upgrade data network equipment and virtual appliances to the latest stable firmware releases
Configurate routing and switching equipment
Perform capacity management and audit of IP addressing and hosted devices within data centers and cloud environments
Provide good, positive customer service when dealing with EMEA stakeholders regarding Deployment-related tasks,
Be a main contact for inner and outer SKU’s pick-line related to taking care of communication towards country management,
Working on continuously improving Deployment & Assembly processes to meet expectations,
Initiate and collaborate with logistic contacts and cross-functional teams (supply chain planning, finance, sales, marketing, licensing, and change management),
Interact with Specialist Vendor planning and Demand management for the correct deployment of new products, roll outs and responsible for communication to EMEA country stakeholders,
Propose, implement, and maintain procedures and projects that lead to productivity improvements and cost reductions within the European supply chain,
Propose, Implement, and maintain procedures and process & initiate projects that lead to productivity improvements and cost reductions within the EMEA Deployment & Assembly process
Be end-to-end responsible for mobilizations including cost estimates, briefings with employees, and initiation and coordination of services with vendors,
Effectively partner with the business, various corporate functions and HRBP’s to provide advice and guidance on mobility issues and strategies in multiple countries and regions,
Be the regional point of contact for mobility consultations, policies, programs, and governance,
Support the manager in program operations, meetings, projects, and various duties,
Effectively partner with various payrolls, and finance stakeholders across the globe to ensure the highest level of compliance,
Leads and assists with the year-end compensation accumulation and imputed process project,
Maintains current with global trends and regulations that may impact the mobility ecosystem,
Responsible for consulting and partnering with immigration provider to develop immigration strategy, and secure/ maintain work visas throughout the region
Drive projects through all phases, which may include concept through availability at local distribution centers across both countries,
Create and manage the project timeline by identifying project dependencies and critical paths,
Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion as the project evolves,
Help define and drive project milestones within the necessary timing,
Elevate risks to meet product timeline and secure senior management approval to move forward as appropriate,
Proactively manage changes in project scope, identify potential challenges, and devise contingency plans,
Facilitate communication between team members located in Corporate and Regional offices,
Support team members in maintaining accurate information in Agile as it relates to the project;
Maintain constant communication with other Project Management Team Members as well as a working relationship with teams located across different locations,
Regularly publish agendas, project timelines, and project notes to all stakeholders
Deliver of the highest levels of the Member experience where customer centricity is the key focus,
Pay attention to activities which support Business growth/ development (Walk In/ Inbound/ Outbound: proactive Coaching, Awareness & Up Education, support for S&M initiatives and Country/ Regional goals),
Be the first line response in supporting Member needs, effectively handling all interactions and providing positive outcome in every instance for the Member,
Adherence to Service/ Business Targets: key to the success of the position,
Maintenance a Member records,
Be an Ambassador for Herbalife Brand in line with corporate values and EMEA goals to assure the Brand & image is maintained
Deliver of the highest levels of the Member experience where customer centricity is the key focus,
Pay attention to activities which support Business growth/ development (Walk In/ Inbound/ Outbound: proactive Coaching, Awareness & Up Education, support for S&M initiatives and Country/ Regional goals),
Be the first line response in supporting Member needs, effectively handling all interactions and providing positive outcome in every instance for the Member,
Adherence to Service/ Business Targets: key to the success of the position,
Maintenance a Member records,
Be an Ambassador for Herbalife Brand in line with corporate values and EMEA goals to assure the Brand & image is maintained
Effectively communicate by e-mail, telephone, and in person with EMEA vendors, Raw Materials suppliers and internal departments daily about all aspects of the raw material approval process
Collate documents related to a specific checklist and work with internal departments to process the required information for approval and keep on the required timeline
Build and maintain EMEA raw material database. Assure accurately and up to date are available
Assure compliance of raw materials with relevant regulatory and legislative requirements, EU and other EMEA markets as well with Herbalife’s internal quality standards. Expected to manage multi-department projects to achieve RM compliance within the set timescale
Maintain the products in the portfolio updated according to the requirements/business needs
Follow up on requests status and be the first line of support in case of raw materials queries
Upon request, support the EMEA product monitoring program for the EMEA product formulations
Provides ‘on the ground’ regional financial leadership and management of the entities
Works closely with the EMEA GBS staff located in Krakow, Poland to ensure up-to-date and compliant accounting records for both US GAAP and local statutory purposes
Monitors the Service Level Agreement / Service Partnership Agreement (SLA / SPA) and Key Performance Indicators (KPI’s) for the entities are maintained to agreed-upon standards and takes appropriate corrective action when deviations take
Provides oversight of tax affairs (direct and indirect), statutory accounting and fiscal issues and ensuring adherence to all local fiscal and corporate regulations in all the entities
Works closely with the EMEA SOX team to ensure an entities comply to corporate finance policies, internal controls and required standard reports, including all SOX controls
Works closely with the EMEA Ethics and Compliance (ECO) team to ensure an entities comply with all ethics and compliance policies
Works closely with the EMEA Business System Support team to ensure financial systems for an entities are maintained and that all Helpdesk Tickets and Change Management Requests are monitored and implemented in a timely manner
Assists the Herbalife Finance and Operations assigned to the entities on ad hoc projects
Ensure that the finance and accounting records are kept accurate and timely in line with company policies
Liaise closely with local and regional finance teams on all country financial issues
Work efficiently, so the SLAs can be met at least the customers’ expectations
Timely and properly escalate of all issues to the management and internal customers
Support the manager in preparation and running periodic review meetings with stakeholders from respective countries and businesses
Work closely with the local Accounting and Tax staff to ensure the accurate and timely filing of company tax returns – corporate and income taxes, VAT, social security, etc
Work closely with the local Accounting and Tax staff to ensure Financial Statements reports meet Local Statutory Reporting requirements
Work in conjunction with Internal Audit, Sub Regional Accounting, and Tax Staff
Ensure that the internal controls are executed correctly
Develop and maintain good working relationships with all key business partners within assigned region including establishing and managing relationships with internal and external audit
Ensure that US / EMEA / Corporate Reporting Deadlines are met for each market/business for which he/she is responsible
Manage our AP Team members and actively support Account Manager
Participate in employees' development by training, coaching, delegating, and constructive feedback as well as identifying areas for employees' development
Support in monitoring the performance and quality of activities performed based on agreed-upon Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
Active participation in projects, improvements, and standardization process
Ensure compliance with financial policies and procedures applicable to the function
Closely cooperate with internal and external audit
Act as a team’s subject matter expert towards other departments
Liaise closely with local and regional finance teams on all country financial issues
Delivering consistent quality across Herbalife businesses, functions and regions
Proactively seeks process improvement opportunities and takes the lead on implementation
Ensure new business migration activities/processes are executed efficiently and appropriate training and documentation
Supports AP Manager in daily activity as well as Ad hoc tasks
Support network infrastructure in cloud environments (Azure, GCP, and AWS)
Support on-premise infrastructure supporting cloud environments (Cisco FTD, Nexus, etc.)
Support of SASE network infrastructure
Support and administration of hybrid firewall environments (cloud and on-premise) in line with GTS security policy
Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
Report network operational status by gathering and prioritizing information and managing projects
Remotely support on-site engineers and end users/customers during the installation
Remotely troubleshooting and fault finding if issues occur upon initial installation/configuration
Speak with customers via email and phone for initial requirement capture
Undertake data network fault investigations in the local, wide area, and cloud environments, using information from multiple sources
Secure network systems by establishing and enforcing policies, and defining and monitoring access
Upgrade data network equipment and virtual appliances to the latest stable firmware releases
Configurate routing and switching equipment
Perform capacity management and audit of IP addressing and hosted devices within data centers and cloud environments
This position gives you an opportunity to deliver the highest levels of customer experience in accordance with our standards and targets,
You will respond timely and effectively to our Client's and Distributors' (Members) queries via all channels of communication and assure proper data maintenance,
You will support technical and ad hoc project roll-outs, including requirements gathering and user acceptance testing,
You will be an Ambassador of Herbalife Brand in line with corporate values and EMEA goals to assure the brand image is maintained
Provide guidance to Herbalife Nutrition Members to ensure that their business operations/ practices, daily methods of operations are compliant with external regulatory bodies, local and European legal requirements and the internal Herbalife Nutrition standards, policies and rules,
Be knowledgeable and updated with the Herbalife Member Rules of Conduct, Business Marketing Plan, Herbalife’s intellectual property rights and local regulatory requirements in order to support and coach Members,
Exalt and protect Herbalife’s reputation by providing Compliance Training, Guidance, Coaching and Business Partnering to Members on how they should conduct their businesses,
Process complaints from Members/ customers/ internal & external parties, and proactive initiatives,
Be responsible for the overall file handling procedure includes but not limited to research, investigation, documentation as well as oral/ written communication with Herbalife Members and possibly external parties,
Interact and communicate professionally with various stakeholders: local offices, Members and Customers, legal, Member Services, external agencies, etc.,
Attend and support Member and corporate events as needed
Lead and manage the Record to Report team for assigned countries of the EMEA region,
Working closely with local finance representatives to ensure adherence to tax and all local fiscal regulations,
Be responsible for company compliance with corporate finance policies and standard reports,
Actively support Commercial and Operational Departments in their Business development, cost reduction, and any other projects,
Work closely with the Sub Regional VP’s and the country management team to ensure the achievement of the country's financial objectives,
Driving standardization and continuous improvement projects within the assigned countries,
Providing visible leadership to the EMEA Finance team ensuring that required levels of performance are achieved,
Working closely with external auditors to support of preparation of Annual Accounts for respective countries in scope according to statutory requirements,
Cooperation with Corporate and EMEA Tax departments in case of input for Transfer Pricing Documentation preparation according to statutory requirements,
Working closely with Compliance and SOX Team to ensure that assigned legal entities comply with Sarbanes and Oxley Act requirements
Timely and accurately process due payments, including verification that accurate vendor details are recorded,
Ensure payments are executed in accordance with the published payment timetable,
Participating in projects, improvements, and standardization processes,
Delivering consistent quality across Herbalife businesses, functions, and regions,
Active communication with internal customers and business units to ensure a smooth process of AP,
Compliance with financial policies and procedures, particularly in relation to the matching of purchase orders, goods received notes and invoices, and the appropriate authorization of invoices,
Ensure all areas of work comply with the relevant SOX rules,
Carrying out staff benchmarking and competitive analysis in support of the company’s reward strategy,
Work with Manager Compensation & Benefits EMEA&I to complete the annual pay for performance compensation & bonus planning process across 30 plus locations,
Provide support for promotions and pay adjustments as and when required,
Coordinate the EMEA&I participation in Mercer salary survey and analyze surveys to obtain information for compensation proposals and budgets,
Manage employee recognition program,
Monitor trends affecting pay and benefits and assess how their organization can improve practices or policies,
Using a variety of analytical, database, and presentation software, draw conclusions, present findings, and make recommendations to HR Business Partners and business leadership,
Deliver regional HR initiatives, projects and programs,
Influences others outside of own job area regarding policies, practices and procedures,
Day-to-day working with HR colleagues (managers, HR BPs, admins) from across EMEA&I countries and corporate office, communication with leadership team (regional, sub-regional and in-country), communication with vendors,
Develop and review C&B plans, policies and processes, making recommendations
As a Junior AP Accountant, you will work individually and as a team in the accounts payable function for EMEA countries. The role requires performing invoice processing, travel and expenses posting, reconciliation of accounts, buybacks and refund processing, and suppliers’ query resolution. You will ensure that invoices are posted on time which triggers payments to suppliers and employees are executed timely and accurately. Being part of Procure to Pay process you will be also engaged in various improvements projects and compliance activities
Update, maintain and refresh regional network of health and safety consultants where needed, including reassessing their appropriateness
Complete risk assessments and/or provide training and review all risk assessments for sites across the region
Develop, implement, and maintain Global Security and Safety programs, policies, and Standard Operation Procedures (SOPs) within the region, including (but not limited to) workplace safety, emergency procedures, fire prevention and Display Screen Equipment
Conduct an audit of safety practices and gaps in legal responsibility and create an action plan of how to bridge these gaps
Set KPIs, provide regular updates and complete reports on the status and progress of H&S across the region
Audit and monitor compliance, including travelling to key sites to conduct audits
Create and deliver appropriate safety related training, and keep a log of all safety training delivered, including identifying possible external training requirements
Maintain a database of risk assessments, audits and training
Investigate workplace incidents, accidents and near misses
Maintain a database of all incidents and provide metric-based reports
Maintain awareness of changes to regional legislation and provide expert solutions on how to meet legal responsibilities
Strong verbal and written communication skills in addition to effective public speaking abilities to provide executive summaries, relevant presentations, and training
Budget / results accountability for assigned projects, programs and initiatives
Manage service contracts and vendors as applicable
Other strategic initiatives / projects as assigned by the Senior Manager, Regional Security (EMEA & India) and Senior Director of Global Security
Prepare and Implement annual Price Increase across EMEA
Develop and update pricing models to maintain margin expectations
Prepare pricing proposals for annual Price Increase based on market dynamics and economic outlook
Become an integral member of NPD team to establish pricing that restricts cannibalization, protects margins and delivers growth for new product launches
Provide support in reviewing the pricing process and work on possible rationalization/ alignment of pricing structure across different markets
Develop monthly reporting to track and review results of pricing decisions making recommendations to support the business
Evaluate competitor pricing vs Herbalife to help provide an overview of the competitor landscape and benchmark pricing proposals
Establish good working relationships with key stakeholders such as Marketing managers, Country managers and the wider FP&A team
Provide pricing for new countries or re-modeled countries that satisfy company metrics and support the Member business
Flex the complex Herbalife pricing model to provide suggestive alternative solutions
Support network infrastructure in cloud environments (Azure, GCP, and AWS)
Support on-premise infrastructure supporting cloud environments (Cisco FTD, Nexus, etc.)
Support of SASE network infrastructure
Support and administration of hybrid firewall environments (cloud and on-premise) in line with GTS security policy
Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
Report network operational status by gathering and prioritizing information and managing projects
Remotely support on-site engineers and end users/customers during the installation
Remotely troubleshooting and fault finding if issues occur upon initial installation/configuration
Speak with customers via email and phone for initial requirement capture
Undertake data network fault investigations in the local, wide area, and cloud environments, using information from multiple sources
Secure network systems by establishing and enforcing policies, and defining and monitoring access
Upgrade data network equipment and virtual appliances to the latest stable firmware releases
Configurate routing and switching equipment
Perform capacity management and audit of IP addressing and hosted devices within data centers and cloud environments
Provides ‘on the ground’ regional financial leadership and management of the Herbalife entities located in Poland (including EMEA GBS), Romania and Moldova (the entities),
Works closely with the EMEA GBS staff located in Krakow, Poland to ensure up-to-date and compliant accounting records for both US GAAP and local statutory purposes,
Monitors the Service Level Agreement / Service Partnership Agreement (SLA / SPA) and Key Performance Indicators (KPI’s) for the entities are maintained to agreed-upon standards and takes appropriate corrective action when deviations take,
Provides oversight of tax affairs (direct and indirect), statutory accounting and fiscal issues and ensuring adherence to all local fiscal and corporate regulations in all the entities,
Works closely with the EMEA SOX team to ensure an entities comply to corporate finance policies, internal controls and required standard reports, including all SOX controls,
Works closely with the EMEA Ethics and Compliance (ECO) team to ensure an entities comply with all ethics and compliance policies,
Works closely with the EMEA Business System Support team to ensure financial systems for an entities are maintained and that all Helpdesk Tickets and Change Management Requests are monitored and implemented in a timely manner,
Assists the Herbalife Finance and Operations Senior Director assigned to the Poland, Romanian and Moldovan entities on ad hoc projects,
Provide support and guidance to Financial Controller – CZ, SK, HU, and BU
Lead supplier relationship development supporting Raw Material category strategy,
Prepare and launch tenders, bid analysis, contract negotiations,
Develop business plans and multi-year strategies with key strategic supplier partners, ensuring ongoing supply and proactively introducing new technologies utilizing key regional partners’ and prospects’ full capabilities,
Conducts RFx, quote comparisons, conduct regular supplier and market analysis as well as benchmarking,
Drive long-term strategies for regional, cross-functional teams to generate supply chain improvement and efficiencies through the optimization of processes, designs, materials, and suppliers,
Ensure ongoing service and supply of raw materials and/or finished goods,
Establish and implement best practice sourcing policies and procedures and ensure compliance with company purchasing/procurement policies and procedures,
Support the overall approval process for new raw materials, packaging materials, finished products, or new vendors,
Prepare and publish reports and other pricing and cost analysis as required Prepare and maintain schedule agreements, cost changes in the system, and contracts
An accurate and timely payroll validation and analysis of monthly, multi-countries payroll data, while meeting key controls and payroll compliance for all steps of the payroll cycle
Prepare standard and ad hoc reports using report writing tools, supporting reporting requirements of the payroll department, stakeholders and internal/external audit
Support internal stakeholders and timely answering on employee’s queries via MySupport tickets
Manage change control efforts for configuration changes and interface enhancements or new development
Understand all internal policies and procedures and ensure they are adhered to regarding all payroll operations defined by the Payroll Manager
Support a culture of continuous improvement and collaboration with the payroll team consistent with Herbalife’s mission, vision, and values
Interacts with all levels throughout organization; distributors, customers, and vendors
Develop innovation/renovation formulas from ideation to commercialization while interfacing with R&D, Marketing, Sourcing, Quality, Licensing, and other Herbalife corporate and regional personnel in a collaborative manner
Follow projects from prototype development through manufacturing ensuring all formulas meet target cost and comply with the brand policy, regulatory and quality requirements
Determine the stability of formulations and ensure commercial feasibility
Trouble shoot testing failures
Hands-on formulation design, development, and optimization with guidance as appropriate
Review all ingredients sourced for basic safety and technical specifications, C of As, and MSDS
Document all formulation work, ingredient specifications and process learning in laboratory notebooks using GLP, and utilize Agile for product documentation and approval
Develop and execute work procedures and standards to ensure formulations and processes are robust and translatable into full-scale manufacturing
Act as a key technical project contributor/lead, using data-based decisions from identification through commercialization
Track project activities and metrics with R&D and Operations Project Managers
Interact with Operations personnel to identify and verify new or alternate vendors that meet the technical and cost requirements for Herbalife products
Gather information for transfer to Herbalife plants or vendor partners in advance of product commercialization, documenting product and process requirements
Perform instrumental measurements as required by formulation
Deliver of the highest levels of the Member experience where customer centricity is the key focus,
Pay attention to activities which support Business growth/ development (Walk In/ Inbound/ Outbound: proactive Coaching, Awareness & Up Education, support for S&M initiatives and Country/ Regional goals),
Be the first line response in supporting Member needs, effectively handling all interactions and providing positive outcome in every instance for the Member,
Adherence to Service/ Business Targets: key to the success of the position,
Maintenance a Member records,
Be an Ambassador for Herbalife Brand in line with corporate values and EMEA goals to assure the Brand & image is maintained