Ocena ogólna pracodawcy
SHELL POLSKA Sp. z o.o.
Warszawa, Bitwy Warszawskiej 1920 r. 7a
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Process Analyst – Pensions
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 11.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- Execute and monitor the Pensions Implementation Roadmap. Give steer and make tactical and operational recommendations impacting Implementation services. Also oversees the Implementation Services prior to the start of Operational phase and gives recommendations to the Pensions Process Owner and Payroll Steering committee
- Process Lead for end-to-end process design and integration and Subject Matter Expert role in the area of end to end Pension processes. Work in close conjunction with the IT, Country Payroll Managers, HR Operations, Payroll, Benefits and Policy teams to ensure accurate capture and configuration of both global and local requirements in line with project timelines
- Work with Benefits Process Lead, Pensions Team, Finance, and IT to define the implementation for Pensions (within Benefits Platform and integrations from Shell system(s) to Pension Provider)
- Drive end to end pensions for Pay Batch/Benefit Batch implementation through elimination, standardization, simplification and automation of processes where possible
- Prepare and update Pension processes including process flow charts and standard operating procedures, pension workbooks and all other
- Manage and advise on interdependencies with other functional areas of Shell outside of the Benefits function (e.g. HR, IT, Payroll, Group Pensions, Finance etc.)
- Support all formal test activities including preparation of test scenarios, execution of tests and training / support for testers as required
- Assist Process Lead in the production of any communication or training materials for the HR Community. Participate in training / change management activities for the HR / end user population
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Indirect Tax Specialist with Spanish
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 02.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Would you like to interact and work with people across the world? Help to deliver excellent support to business clients and internal stakeholders as well as advanced financial and tax operations? We are currently looking for a tax individual who will help us to become the Center of Excellence
- In role of Indirect Tax Specialist, You will be a part of one the world's largest "in-house" tax organizations
- - Preparation and timely delivery of accurate indirect tax returns to Tax Authorities, and tax payments initiation,
- - Performing control checks to identify any errors and anomalies,
- - Cooperation with other financial teams to ensure that errors in the source data are properly corrected and that remedial action has been taken,
- - Initiating ideas to improve the existing working processes, leading improvement projects,
- - Providing assistance for tax reviews and statutory audits purposes,
- - Maintaining excellent relationships with stakeholders worldwide
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Wells Cost Engineer
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 26.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Contract management, cost monitoring and performance reporting:
- Cooperate with C&P and RTP Teams to optimize post award contract maintenance and performance monitoring
- Identify, flag and discuss with Wells business opportunities for cost reduction and contract performance improvement
- Day to day monitoring of contract performance and delivery of credible estimates for Value of Work Done (VoWD) accrual process
- Oversight of effectiveness of RTP process, advise on potential improvements and challenge missing process elements required for effective and efficient contract costs management (e.g. service entries, materials receipts, etc.)
- Verification of cost commitments against project Acceptance for Expenditure
- Actively cooperate with Wells Business and Wells Finance in Aberdeen and other Cost Controllers in Krakow
- Project cost management:
- Understand the company’s and project specific control framework and cost controlling procedures and carry out all work in accordance with these
- Contribute to design of standard Wells UK ERP project structure allowing effective and efficient project cost monitoring
- Act as Finance representative during daily/weekly/monthly Wells operational meetings
- Liaise with Budget Holders to assure effective use of the company’s capital (timely identification of overestimates as well as early warnings on overspent)
- Plan financial progress of the project and related cost controlling which includes variation reporting, monitoring of milestone progress, change impact assessment, etc
- Report on project performance, identified opportunities and threats to Project Team, Wells Function and Upstream
- Support Wells reconciliation process by ensuring timely finalization of invoicing process
- Advise on allocation keys to be used for shared costs and overheads, document justification for chosen method and monitor its effectiveness
- Work with Finance Colleagues to align on total Wells picture at OU/LoB level
- Governance, Risk and Assurance:
- Understand the Risk Management Process and works with the business to identify and mitigate long and short term risks and opportunities (TECOP)
- Ensure compliance with the Cost Estimating Manual, ORS, GWDP (Global Well Delivery Process)
- CI Focus:
- Drive CI in the organization, develop and maintain CI capability
- Drive CI in cost controlling space with aim to reduce man-hours spent on key processes
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Summer Internship Programme 2024
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 10.04.2024
full-time
umowa o staż / praktyki
hybrid work
trainee
Obowiązki:
- Are you ready to power up your career and make a meaningful impact in the dynamic world of energy? Look no further!
- Join our Summer Internship Program and immerse yourself in an electrifying experience that goes beyond the ordinary. We're inviting ambitious and innovative minds to be a part of our journey towards a sustainable energy future
- At Shell, we are at the forefront of revolutionizing the energy sector. Committed to driving positive change, we value innovation, teamwork, and a passion for excellence. Our Summer Internship Program is designed to provide you with a unique blend of hands-on experience, mentorship, and exposure to cutting-edge projects that will fuel your professional growth
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Shell Graduate Programme 2024 - Poland
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 11.04.2024
full-time
umowa o pracę
hybrid work
trainee
Obowiązki:
- Join us as a Shell graduate and you can be a part of the future of energy
- Together we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today
- Working with experienced colleagues on these important challenges, you’ll have the opportunity to grow your skills– in an environment where we value honesty, integrity, and respect for one another
- Whichever part of our business you join, you will have the chance to work with experienced colleagues and share your unique perspective and fresh ideas on how to tackle energy-related challenges. That’s why we’re looking for graduates who share our purpose and passion for progress
- Our inclusive and collaborative culture will equip you with the support you need to forge your own path and grow your skills as you work on meaningful projects with exciting responsibilities right from the start
- At Shell you can power your progress as we tackle the energy challenge together
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Summer Internship Programme 2024
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 20.03.2024
full-time
umowa o staż / praktyki
hybrid work
trainee
Obowiązki:
- Are you ready to power up your career and make a meaningful impact in the dynamic world of energy? Look no further!
- Join our Summer Internship Program and immerse yourself in an electrifying experience that goes beyond the ordinary. We're inviting ambitious and innovative minds to be a part of our journey towards a sustainable energy future
- At Shell, we are at the forefront of revolutionizing the energy sector. Committed to driving positive change, we value innovation, teamwork, and a passion for excellence. Our Summer Internship Program is designed to provide you with a unique blend of hands-on experience, mentorship, and exposure to cutting-edge projects that will fuel your professional growth
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Finance Analyst
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 15.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Given the dynamic nature of the portfolio,scopeand volume of activities will vary, the role-holder is expected to be willing and open to supporting wider team agenda. The role-holder will:
- Perform period close activities including high quality balance sheet reconciliation in Blackline
- Be responsible forpreparation of financial reporting, including group reporting submissions, revenue transparency, CBCR, statutory accounts and government & partner reporting
- Support the preparation and perform submission of fit for purpose LE for entities within ownscope
- Understand the reported numbers and be able to provideaccurate commentaries on significant movementsas needed
- Ensureprocesses are conducted in line with relevant Shell frameworks and policies
- Provide support to auditors including statutory, JV partner, government/regulatory, tax and SIA
- Work closely with Legal Entity Controller and Finance Manager and other stakeholders to support business growth or other changes including e.g.drilling
- Supporting venture set-up if requiredin cooperation with Legal Entity Controller, business & functions, including ERP implementation
- Ensure processes are proportionate to the value they drive or risk they mitigate and ‘speak up’ and challenge where unnecessary activities are taking place
- Actively contribute to identification of improvement opportunities and support their implementation
- Actively support touchless MI journey
- Support global R&A projects agenda as applicable
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Financial Crime Screening Analyst
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 09.03.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- Reviewing the work of analysts, highlighting any inaccuracies, and advising where improvements could be made
- Ensuring KYC quality control checks are performed in a timely manner
- Escalate concerns and provide an independent view and voice
- Ensure clear and frequent reporting of relevant management information to the leadership team
- Act as a subject matter expert and assist FC Due Diligence analysts on daily operational activities
- Train, coach and mentor new members of the team
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Legal Counsel
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 29.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provide day-to-day advice on legal and operational matters related to Group Services and Recoveries and Commercial Secondments
- Draft, review, and terminate agreements and legal documents, ensuring compliance with the intra-group legal framework
- Support the implementation and operation of policies and processes governing Group Services and Recoveries and Commercial Secondments
- Advise on deviations from standard processes, including drafting agreements and supporting existing deviations
- Act as a liaison between Group Services and Recoveries Legal and internal governance bodies
- Increase awareness and knowledge through training sessions for Shell Group staff
- Propose improvements to existing processes, agreements, and guidance notes
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Payroll Specialist - NL
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 18.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Payroll Specialist acts as a deep Subject Matter Expert for most complex parts of monthly payroll processes and Dutch legislation delivery for Netherlands in accordance with legal/regulations, compliance with External and Internal controls, monitoring posting to finance process and execution of statutory and third-party payments
- Monthly in-house payroll execution in SAP HCM payroll according to agreed calendar
- Work in partnership with Country Payroll Team to oversee and guide data entry processes impacting payroll or changes and develop payroll awareness sessions to upskill/refresh Payroll/HR Operations staff in the form of a Country Payroll Clinics
- Identify and implement process improvements to drive Continuous Improvement with key to improve quality of payroll service delivery covering E2E payroll processes
- Subject Matter expertise for resolving complex payroll queries, escalations and supporting Country Payroll Team with local projects (such as policy review, legislative changes, reporting requests, etc.) and act as deep Subject Matter expertise for integrated systems connecting the Payroll Ecosystem E2E
- Oversee, monitor and audit the payroll process and system as required including execution of country payroll self-audit
- Use robust data mining capabilities and techniques to provide actionable insights in support of Shell’s business. Engaging with internal stakeholders providing transparency on payroll related data and financials using internal payroll and related data while transforming it into actionable insights
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Shell Graduate Programme 2023/2024 - Poland
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 18.02.2024
full-time
umowa o pracę
hybrid work
trainee
Obowiązki:
- Join us as a Shell graduate and you can be a part of the future of energy
- Together we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today
- Working with experienced colleagues on these important challenges, you’ll have the opportunity to grow your skills– in an environment where we value honesty, integrity, and respect for one another
- Whichever part of our business you join, you will have the chance to work with experienced colleagues and share your unique perspective and fresh ideas on how to tackle energy-related challenges. That’s why we’re looking for graduates who share our purpose and passion for progress
- Our inclusive and collaborative culture will equip you with the support you need to forge your own path and grow your skills as you work on meaningful projects with exciting responsibilities right from the start
- At Shell you can power your progress as we tackle the energy challenge together
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Specialist Hungarian Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 17.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Place, amend and orders, liaising with other service partners
- Apply the appropriate freight charges and surcharges as required
- Provide change information of planned shipments to schedulers and scheduling admin team
- Manage Delivery Status – take ownership of delivery status, equiries and trouble-shooting
- Proactively tracking and Business Partners as required
- Process Returned Product
- Own the end to end Disputes process for Quantity, Pricing, Tax and Master Data Disputes. This includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes
- Close the loop with Customer on case outcome and confirm closure of case
- Manage Customer complaints feedback and compliments
- Liaise with resolution owners, and other Service Partners
- Monitor account and payment transaction activity to identify incidents of Fraud
- Support Fraud Managers with fraud case information requirements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Associate Credit Debt Collection German Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 11.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Debt collection activities for Shell operating units to ensure that customers’ debts are collected in line with contractual terms
- Performing cash allocation and investigation of payment discrepancies
- Initiating disputes and regular monitoring of their resolution
- Performing required analysis, reports and controls
- Managing blocked orders
- Ensuring performance metrics are met
- Effective collaboration with team members, business partners and stakeholders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Credit Debt Collection Analyst Bulgarian
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 11.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Performing debt collection activities for Shell operating units
- Ensuring that customer debts are collected in line with contracted payment terms and in accordance with Credit Manual
- Adhering to the escalation process in carrying out the debt collection activities
- Responsible for managing release of credit blocked orders
- Maintaining and fostering good working relationships with Sales, Business, and with relevant Finance Operations business partners
- Performing dispute initiation and monitoring of resolution in accordance with the defined SLA
- Performing cash allocation and investigate payment discrepancy reasons if the customer fails to provide it in their remittance data
- Recommending and implement solutions for regular offenders, bad payers
- Having good communication skills and maximizing this to deliver above-average performance in debt collections
- Effectively collaborating with team members and other internal stakeholders
- Providing support to the Debt Collection Supervisor
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Analyst Credit Debt Collection with Hungarian
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 11.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for performing debt collection activities for Shell operating units
- Responsible for ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual
- Adhere to the escalation process in carrying out the debt collection activities
- Responsible for managing release of credit blocked orders
- Maintain and foster good working relationships with Sales, the business, and with relevant FO business partners
- Perform dispute initiation and monitoring of resolution in accordance with the defined SLA
- Perform cash allocation and investigate payment discrepancy reasons if the customer fails to provide it in their remittance data
- Recommend and implement solutions for regular offenders, bad payers
- Have good communication skills and maximize this to deliver above-average performance in debt collections
- Effectively collaborate with team members and other internal stakeholders
- Provide support to the Debt Collection Supervisor
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Accountant
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 23.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- As an Accountant you will be responsible for Cards analysis, supporting one of 20 entities. Furthermore this role will give you unique exposure to connected processes to allow your career progress
- More specifically, your role will include:
- Managing different kind of revenue card transactions; including billing and accruals
- Delivering successful month end closures while ensuring delivery of correct postings in financial books
- Performing analytical role in balance sheet reconciliations ensuring all control requirements are met on a timely basis
- Participating in Revenue global projects, including Digitalization and New Energy solutions
- Cooperating closely with Business Partners and other Shell departments locally and virtually
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Specialist Hungarian Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 19.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Place, amend and orders, liaising with other service partners
- Apply the appropriate freight charges and surcharges as required
- Provide change information of planned shipments to schedulers and scheduling admin team
- Manage Delivery Status – take ownership of delivery status, equiries and trouble-shooting
- Proactively tracking and Business Partners as required
- Process Returned Product
- Own the end to end Disputes process for Quantity, Pricing, Tax and Master Data Disputes. This includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes
- Close the loop with Customer on case outcome and confirm closure of case
- Manage Customer complaints feedback and compliments
- Liaise with resolution owners, and other Service Partners
- Monitor account and payment transaction activity to identify incidents of Fraud
- Support Fraud Managers with fraud case information requirements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Shell Graduate Programme 2023/2024 - Poland
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 19.01.2024
full-time
umowa o pracę
hybrid work
trainee
Obowiązki:
- Join us as a Shell graduate and you can be a part of the future of energy
- Together we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today
- Working with experienced colleagues on these important challenges, you’ll have the opportunity to grow your skills– in an environment where we value honesty, integrity, and respect for one another
- Whichever part of our business you join, you will have the chance to work with experienced colleagues and share your unique perspective and fresh ideas on how to tackle energy-related challenges. That’s why we’re looking for graduates who share our purpose and passion for progress
- Our inclusive and collaborative culture will equip you with the support you need to forge your own path and grow your skills as you work on meaningful projects with exciting responsibilities right from the start
- At Shell you can power your progress as we tackle the energy challenge together
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Transfer Pricing Specialist
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 13.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- The main purpose of this role is ensuring that the global and local transfer pricing reports are prepared accurately and on time. In this role you will be working with mitigating the risk of Shell entities being penalized by tax administrations for having no/improper statutory transfer pricing documentation in place
- · Update, review and produce global transfer pricing documentation for assigned Shell business models,
- · Update, review and produce local transfer pricing documentation for Shell entity/entities in the assigned country/countries,
- · Assist in central initiatives and other projects if required,
- · Deliver improvements to reduce time spent on daily tasks and increase effectiveness (also: lead Continuous Improvement projects),
- · Participate in transfer pricing-related courses and development initiatives,
- · Decision-making: Proper interpretation of transfer pricing-related, country-specific regulations as well as general transfer pricing framework (OECD Guidelines, UN TP Manual for Developing Countries,
- · Special challenges: Cooperation with many, sometimes demanding, stakeholders, ability to work under time/quality pressure & staying on top of changing transfer pricing-related law
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Specialist Hungarian Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 12.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Place, amend and orders, liaising with other service partners,
- Apply the appropriate freight charges and surcharges as required,
- Provide change information of planned shipments to schedulers and scheduling admin team,
- Manage Delivery Status – take ownership of delivery status, equiries and trouble-shooting,
- Proactively tracking and Business Partners as required,
- Process Returned Product,
- Own the end to end Disputes process for Quantity, Pricing, Tax and Master Data Disputes. This includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes,
- Close the loop with Customer on case outcome and confirm closure of case,
- Manage Customer complaints feedback and compliments,
- Liaise with resolution owners, and other Service Partners,
- Monitor account and payment transaction activity to identify incidents of Fraud,
- Support Fraud Managers with fraud case information requirements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Specialist German Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 12.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Resolve Customer requests received via all mediums (phone, email, fax)
- Be the first point of contact for Business Customers
- Work with the new digital live chat channels (both through the website and the mobile application)
- Liaise between customers and supply chain departments in coordination of delivery process
- Communicate to customers order and delivery status and any changes in the confirmed and promised delivery dates, agreeing changes or cancelling the sales order
- Support in the resolution of delivery queries
- Troubleshooting
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Specialist French Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 12.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Key business serviced is Fleet Solutions. These activities cover all customer levels including Key Accounts and Platinum Customers. The broad accountability of this role is to take ownership, drive accountability, and demonstrate and communicate improvements for our customer journey. This means being a single focal point for our customer, as well as caring for our customers
- This role may focus on some or all the accountabilities below, depending on the respective businesses size and complexity:
- Deal Management responsibilities: handling contract management, pricing and Master Data set-up and amend
- Data Integrity Management
- Enforcing company’s policy and contracts and ensuring compliance (Data privacy, trade compliance, SDS, etc)
- Troubleshooting
- Order to Cash responsibilities: Order Management and Touchless support and setup
- Dispute and Credit Management
- General Inquiries and Feedback
- Ensuring invoices are correct and paid on time
- Building strong relationships and creating partners (customers) for life
- Getting as much information and notes as necessary to understand customer’s issues and to drive resolution and improvements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Specialist Italian Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 12.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Handle a range of front-line Customer inquiries within the agreed processes and ways of working, including:
- Feedback and Issues: Take ownership for the resolution of Integrated Retail B2C complaints, feedback, and compliments, liaising with other service partners as required
- Offers and Promotions: Deal with Customer calls and e-mails regarding promotions, third-party offers, gift delivery, balance inquiry, Premium membership
- Perform compliance checks on fraud and manual data quality control
- Support the redeeming and transferring of Customer Loyalty points
- Manage the lost/stolen/forgotten cards process
- Support Shell’s Customers on digital channels and proactively encourage self-support solutions, ensuring customers are aware of the information and tools on the website and mobile application
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Continuous Improvement Lead
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 11.01.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- Developing a CI capability and mindset within their teams, including delivery of the CI Learning Curriculum where appropriate,
- Developing a strategic process agenda (Integrated Process Plan) which addresses changing business and functional needs and opportunities to evolve and transform the Operating Model and use this to provide strategic context to CI activity,
- Generating and prioritising ideas from the wider organisation (incl. front line) to optimise and improve the current Operating Model,
- Delivering the CI initiatives, working across other CI teams, processes and the wider business and function as required and ensuring that the CI methodology is employed in a fit-for-purpose manner to deliver sustainable benefits through disciplined and efficient change management
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer success specialist with Hungarian
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 30.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- This role may focus on some or all the accountabilities below, depending on the respective business size and complexity:
- Deal Management (accountable for Bid and Tender, Contract Management, Pricing, Master Data, Data Integrity Management, enforcing company’s policy and contracts, Ensuring compliance)
- Order to Cash (responsible for Order Management, Touchless Support and Set-up, Dispute Management, Credit Management, ensuring invoices are correct and paid on time, Building strong relationships and creating partners (customers) for life, understand customer’s issues and to drive resolution and improvements)
- Sales Support (Manage existing customer portfolio of business, Manage customer relationship virtually, Analyst P&L reports and identify, manage areas of underperformance, Champion the SPANCOP sales process with a strategic mindset, Manage key sales process steps as agreed with respective business, Data-driven sales recommendation)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Accountant
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 24.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- As an Accountant you will be responsible for Cards analysis, supporting one of 20 entities. Furthermore this role will give you unique exposure to connected processes to allow your career progress
- More specifically, your role will include:
- Managing different kind of revenue card transactions; including billing and accruals
- Delivering successful month end closures while ensuring delivery of correct postings in financial books
- Performing analytical role in balance sheet reconciliations ensuring all control requirements are met on a timely basis
- Participating in Revenue global projects, including Digitalization and New Energy solutions
- Cooperating closely with Business Partners and other Shell departments locally and virtually
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Shell Graduate Programme 2023/2024 - Poland
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 20.12.2023
full-time
umowa o pracę
hybrid work
trainee
Obowiązki:
- Join us as a Shell graduate and you can be a part of the future of energy
- Together we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today
- Working with experienced colleagues on these important challenges, you’ll have the opportunity to grow your skills– in an environment where we value honesty, integrity, and respect for one another
- Whichever part of our business you join, you will have the chance to work with experienced colleagues and share your unique perspective and fresh ideas on how to tackle energy-related challenges. That’s why we’re looking for graduates who share our purpose and passion for progress
- Our inclusive and collaborative culture will equip you with the support you need to forge your own path and grow your skills as you work on meaningful projects with exciting responsibilities right from the start
- At Shell you can power your progress as we tackle the energy challenge together
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Analyst Credit Debt Collection with Hungarian
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 16.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Performing debt collection activities for Shell operating units
- Ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual
- Adhering to the escalation process in carrying out the debt collection activities
- Managing release of credit blocked orders
- Maintaining and fostering good working relationships with Sales, the business, and with relevant Finance Operations business partners
- Performing dispute initiation and monitoring of resolution in accordance with the defined SLA
- Performing cash allocation and investigate payment discrepancy reasons if the customer fails to provide it in their remittance data
- Recommending and implementing solutions for regular offenders, bad payers
- Providing support to the Debt Collection Supervisor
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Transfer Pricing Specialist
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 14.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- The main purpose of this role is ensuring that the global and local transfer pricing reports are prepared accurately and on time. In this role you will be working with mitigating the risk of Shell entities being penalized by tax administrations for having no/improper statutory transfer pricing documentation in place
- · Update, review and produce global transfer pricing documentation for assigned Shell business models,
- · Update, review and produce local transfer pricing documentation for Shell entity/entities in the assigned country/countries,
- · Assist in central initiatives and other projects if required,
- · Deliver improvements to reduce time spent on daily tasks and increase effectiveness (also: lead Continuous Improvement projects),
- · Participate in transfer pricing-related courses and development initiatives,
- · Decision-making: Proper interpretation of transfer pricing-related, country-specific regulations as well as general transfer pricing framework (OECD Guidelines, UN TP Manual for Developing Countries,
- · Special challenges: Cooperation with many, sometimes demanding, stakeholders, ability to work under time/quality pressure & staying on top of changing transfer pricing-related law
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Data Scientist - Fleet Solutions
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.12.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- Developing advanced Data science solutions for problem statements in the area of Mobility and Fleet Solutions
- Designing and implementing modeling pipelines
- Aiding continuous integration and development by leveraging cloud services (Azure, Databricks)
- Setting up and demonstrating world-class standards and best practices in project execution and quality of delivery
- Clearly communicating requirements, challenges, and solutions to other teams and stakeholders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Process Data Engineer
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 06.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Analyze & process a broad range of petrophysical data
- Ontime & quality delivery of subsurface data requirements using various industry standard (including Shell proprietary) applications & databases
- Awareness of petrophysical data usage in related O&G workflows
- Driving data quality improvement through interaction with asset data analysts/consultants
- Ability to multi-task, prioritize and ensure delivery of priorities, and work independently according to established KPI
- Active participation in the technical sessions and providing solutions to the issues shared in the forums
- To identify & implement any improvement opportunities to ensure benefits in service/project delivery
- Perform the relevant QA/QC checks of raw and processed data
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Contracting & Procurement Lead Finished Lubes EMEA
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 02.12.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- High level of external focus and an appetite to make deals and implement resulting contracts jointly with other Shell stakeholders and Suppliers
- Co-create under the guide of finished lubes / LSC EMEA team a best-in-class finished lubes strategy for EMEA
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Specialist with Hungarian
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 27.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provide change information of planned shipments to schedulers and scheduling admin team,
- Manage Delivery Status – take ownership of delivery status enquirers and troubleshooting, proactively tracking and Business Partners as required (Process Returned Product) Commercial Fleet, Handle basic Customer credit enquirers, the end-to-end Disputes process for Quantity, Pricing, Tax and Master Data Disputes,
- Manage Customer complaints feedback and compliments,
- Liaise with resolution owners, and other Service Partners as required
- Touch-less Support and Setup:
- Act as first level support for system interface errors,
- Monitor account and payment transaction activity to identify incidents of Fraud
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Shell Graduate Programme 2023/2024 - Poland
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 19.11.2023
full-time
umowa o pracę
hybrid work
trainee
Obowiązki:
- Join us as a Shell graduate and you can be a part of the future of energy
- Together we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today
- Working with experienced colleagues on these important challenges, you’ll have the opportunity to grow your skills– in an environment where we value honesty, integrity, and respect for one another
- Whichever part of our business you join, you will have the chance to work with experienced colleagues and share your unique perspective and fresh ideas on how to tackle energy-related challenges. That’s why we’re looking for graduates who share our purpose and passion for progress
- Our inclusive and collaborative culture will equip you with the support you need to forge your own path and grow your skills as you work on meaningful projects with exciting responsibilities right from the start
- At Shell you can power your progress as we tackle the energy challenge together
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Finance Analyst (General Ledger)
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 17.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Perform standard accounting activities accurately and in line with timetable (General ledger accounting activity)
- Support the preparation and submission of standard internal/external reporting requirements in line with group timelines
- Collaboration with other R&A colleagues and other processes to ensure timely closure of ledger
- Performing an analysis role in balance sheet reconciliations ensuring all control requirements met on a timely basis
- Operating all SOX and internal controls in line with Work Instructions and the Group controls framework
- Support R&A special projects & timely and effective responses to special data/project requests
- Strong team-working across the process area is essential
- Cooperation with multiple stakeholders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Analyst Credit Debt Collection with Hungarian
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 16.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Performing debt collection activities for Shell operating units
- Ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual
- Adhering to the escalation process in carrying out the debt collection activities
- Managing release of credit blocked orders
- Maintaining and fostering good working relationships with Sales, the business, and with relevant Finance Operations business partners
- Performing dispute initiation and monitoring of resolution in accordance with the defined SLA
- Performing cash allocation and investigate payment discrepancy reasons if the customer fails to provide it in their remittance data
- Recommending and implementing solutions for regular offenders, bad payers
- Providing support to the Debt Collection Supervisor
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Continuous Improvement Lead
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 15.11.2023
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
- Developing a CI capability and mindset within their teams, including delivery of the CI Learning Curriculum where appropriate,
- Developing a strategic process agenda (Integrated Process Plan) which addresses changing business and functional needs and opportunities to evolve and transform the Operating Model and use this to provide strategic context to CI activity,
- Generating and prioritising ideas from the wider organisation (incl. front line) to optimise and improve the current Operating Model,
- Delivering the CI initiatives, working across other CI teams, processes and the wider business and function as required and ensuring that the CI methodology is employed in a fit-for-purpose manner to deliver sustainable benefits through disciplined and efficient change management
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Claims Specialist in Logistics
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 08.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Investigate the events of crude oil (or related products) claims and check the contractual agreement around costs
- Prepare product quantity, quality, and freight claims with third parties and stakeholders to maximize income while reducing costs paid out to prevent exposure for Shell
- Ensure timely recovery of claims and correct reflection of financial implications in trading systems
- Co-operate with global stakeholders (such as Oil Traders, Commercial Operators, Inspection companies, Legal team, Product Quality team, etc)
- Negotiate claims to deliver value and retain profit
- Prepare monthly/quarterly reports and trend analyses
- Manage and monitor the sanctions process according to Compliance requirements
- Actively seek Continuous Improvement opportunities to save time and money and enable you to effectively shape your work
- Take responsibility for safety, compliance, and audit readiness
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Analyst Credit Debt Collection - Czech/Slovak Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 05.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for performing debt collection activities for Shell operating units
- Responsible for ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual
- Adhere to the escalation process in carrying out the debt collection activities
- Responsible for managing release of credit blocked orders
- Maintain and foster good working relationships with Sales, the business, and with relevant FO business partners
- Perform dispute initiation and monitoring of resolution in accordance with the defined SLA
- Perform cash allocation and investigate payment discrepancy reasons if the customer fails to provide it in their remittance data
- Recommend and implement solutions for regular offenders, bad payers
- Have good communication skills and maximize this to deliver above-average performance in debt collections
- Effectively collaborate with team members and other internal stakeholders
- Provide support to the Debt Collection Supervisor
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Planning & Appraisal Business Analyst
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 26.10.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- As a PAR IG Business Analyst you will be responsible for the execution of PAR activities and consistent high-quality insights, which enable IGU Leaders to effectively manage and optimise the business. The role gives a great opportunity to understand the financial results and value drivers of the IGU business. In addition to that, you will be an integral part of the wider IGU PAR natural team and play a critical role in implementing the broader PAR agenda, including delivery of global PAR processes, identifying and implementing improvement initiatives and sharing best practice and learnings across the organisation. The scope will include the following:
- Ensure that business performance is well analysed and accurately reported in management information packs delivered on a regular basis
- Within the team, take ownership for assigned deliverable (eg Global operational / financial KPI owner, line of business reporting and planning, supporting specific asset or specific tasks)
- Contribute to preparation of the annual Business Plan and related assessments to together ensure a sound submission
- Contribute to preparation of performance overviews and appraisals
- Take ownership to ensure the quality of data and analysis is ready per agreed timelines with stakeholders
- Manage ad-hoc projects and requests, including insights on cost saving opportunities; reliability of capex latest estimates, etc
- Develop productive relations with key stakeholders to deepen team's understanding of deliverables and use this understanding as a lever to review and enhance assigned outputs
- Formulate and effectively communicate concise performance insights to senior leaders through management information
- Actively contribute to, further define and embed improvement agenda
- Effectively prioritise activities, competing priorities
- Role modelling and driving a OneTeam mindset, that avoids any silos within the IGU PAR community
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Shell Graduate Programme 2023/2024 - Poland
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 20.10.2023
full-time
umowa o pracę
hybrid work
trainee
Obowiązki:
- Join us as a Shell graduate and you can be a part of the future of energy
- Together we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today
- Working with experienced colleagues on these important challenges, you’ll have the opportunity to grow your skills– in an environment where we value honesty, integrity, and respect for one another
- Whichever part of our business you join, you will have the chance to work with experienced colleagues and share your unique perspective and fresh ideas on how to tackle energy-related challenges. That’s why we’re looking for graduates who share our purpose and passion for progress
- Our inclusive and collaborative culture will equip you with the support you need to forge your own path and grow your skills as you work on meaningful projects with exciting responsibilities right from the start
- At Shell you can power your progress as we tackle the energy challenge together
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Specialist German Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 15.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Resolve Customer requests received via all mediums (phone, email, fax)
- Be the first point of contact for Business Customers
- Work with the new digital live chat channels (both through the website and the mobile application)
- Liaise between customers and supply chain departments in coordination of delivery process
- Communicate to customers order and delivery status and any changes in the confirmed and promised delivery dates, agreeing changes or cancelling the sales order
- Support in the resolution of delivery queries
- Troubleshooting
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Associate - Credit Debt Collection - German Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 13.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Performing debt collection activities for Shell operating units
- Ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual
- Adhering to the escalation process in carrying out the debt collection activities
- Managing release of credit blocked orders
- Maintaining and fostering good working relationships with Sales, the business, and with relevant Financial Operations business partners
- Performing dispute initiation and monitoring of resolution in accordance with the defined SLA
- Performing cash allocation and investigate payment discrepancy reasons if the customer fails to provide it in their remittance data
- Recommending and implementing solutions for regular offenders, bad payers
- Providing support to the Debt Collection Supervisor
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Analyst Credit Debt Collection with Hungarian
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 13.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Performing debt collection activities for Shell operating units
- Ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual
- Adhering to the escalation process in carrying out the debt collection activities
- Managing release of credit blocked orders
- Maintaining and fostering good working relationships with Sales, the business, and with relevant FO business partners
- Performing dispute initiation and monitoring of resolution in accordance with the defined SLA
- Performing cash allocation and investigate payment discrepancy reasons if the customer fails to provide it in their remittance data
- Recommending and implementing solutions for regular offenders, bad payers
- Effectively collaborating with team members and other internal stakeholders
- Providing support to the Debt Collection Supervisor
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Ethics&Compliance Assurance Analyst
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Successfully collect, collate, analyse and learn from E&C related data – to identify assurance needs, to support assurance activities, and to highlight the overall effectiveness of the E&C programme;
- Support to deliver analytics to contribute to the framing and prioritisation of assurance activities;
- Deliver analytics to support the execution of assurance activities (eg, input to E&C audits);
- Collaborate with other assurance providers to integrate available E&C assurance data;
- Support E&C analytics manager to ensure that analytics tools are available and accessible as required (including to third party service providers as used);
- Participate in assurance activities as required as an SME and analysis provider;
- Support the Assurance analytics manager to create and maintain an inventory of data-driven assurance provision related to E&C relevant processes and controls;
- Support reporting on the outcomes of E&C analytics – both to businesses and functions and to assurance providers at group level; and
- Develop and maintain a robust auditable documentation of analytics methodology, processes, activity and outcomes
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Financial Crime Screening Analyst
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for reviewing and assessing overnight screening and enhanced monitoring alerts
- Undertake desktop research using a combination of publicly available and commercially licensed IT tools and data sources
- Maintain records of daily screening activity for periodic Management Reporting
- Participate in monthly Quality Control activities as requested by the Team Lead
- Support the periodic review of process manuals to ensure these are up-to-date and fit for purpose
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Supply Chain Inventory Analyst
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Make inventory materials available to the internal customers as per rules of engagement and agreed service levels whilst balancing the costs and the benefits of holding stock. Preserve cash through smart material requirement planning and effective material lifecycle management
- Ensure that inventory is available and fit-for-use through managing required preservation and shelf-life activities with heightened focus on safety critical and production critical materials that protect the asset against a safety risk or the risk of plant unavailability, representing the ‘life-insurance’ of the asset
- Intimately collaborate with the Maintenance, Engineering, Turnaround & Projects disciplines to improve the ERP data quality, to arrive at sound stock decisions and system settings, to effectively manage the materials per category, to coordinate business staging & kitting agreements and to respond to urgent material requests in a professional fashion making best use of local and global sourcing opportunities
- Coordinate the inclusion of Inventory Management Requirements into existing/future material contracts including but not limited to clear material scope specification, required service levels, agreed & realistic material lead times, material linkage to vendor via Outline Agreement, pro-active communication of material technical obsolescence
- Drive the deep implementation of the Asset inventory policy and the standardisation of the related materials management processes whilst maintaining an open mind in response to sudden & urgent material requests that require on-your-feet innovative thinking. Develop, monitor & improve Inventory Dashboards & KPIs and initiate and coordinate corrective actions
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Service Advisor with German
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 06.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- set-up of new customers in Lubricant Analyst Software,
- support customers by guiding them to do the task by themselves on Lubricant Analyst Software,
- raise tickets regarding issues and follow up with global IT team,
- follow up issues with the lab supplier,
- provide training to colleagues from sales or other customer facing departments and maybe a few customers,
- recommend and explain details of test result,
- Building professional relationship with customers
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Business Advisor
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 06.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Drafting third party customer contracts (technology license agreements, services agreements, equipment sales, non-disclosure agreements and other)
- Reviewing and assess customer contract terms, providing an explanation of the terms and possible risks to the sales account managers and management
- Actively negotiating contracts with customers, providing options/alternative terms so the contracts are commercially and legally acceptable
- Assisting with proposals, as requested
- Providing advisory support - advising on wide-ranging contracts and deal related questions and issues and providing options/alternative terms to better enable Sales to make informed decisions to further their objectives
- Drafting/reviewing business correspondence, as requested
- Seeking advice from Shell Legal, on an as needed basis
- Providing ad hoc support to additional business advisors
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Specjalista ds. podatków
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 30.09.2023
pełny etat
umowa o pracę
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
- Przygotowywanie danych i sporządzanie deklaracji podatkowych - w szczególności w obszarze podatków pośrednich (VAT, akcyza)
- Sporządzanie raportów z weryfikacji i rozliczeń podatkowych w obszarze podatków pośrednich
- Gromadzenie odpowiednich danych i dokumentacji wspierającej w procesie zgodności podatkowej
- Współpraca z instytucjami zewnętrznymi (np. Urzędy Skarbowe)
- Bieżąca analiza, weryfikacja i uzgadnianie kont oraz zapisów księgowych w ujęciu podatkowym
- Przestrzeganie operacyjnych standardów i procedur podatkowych
- Współpraca z innymi działami firmy w celu zrozumienia, analizy danych
- Aktywne uczestnictwo w pracach zespołu
- Identyfikowanie obszarów wymagających ulepszeń oraz wprowadzanie usprawnień
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Financial Controller
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 29.09.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- Oversee period close ensuring financial statements are materially accurate prior to submission to group
- Accountable for timely, high quality internal and external reporting, including Group Reporting submissions, Management Information, Fixed assets, Statutory + ad hoc reporting
- Review investment proposals, determine accounting impact and translate into clear accounting notes
- GFRM / IFRS subject matter expert
- Ensure activities are conducted in line with Shell frameworks and policies, as well as external and local legislation
- Ensure operational and design effectiveness of the controls within areas of responsibility
- Support performance management discussions, delivering and presenting insightful analysis to key stakeholders
- Take lead in managing stakeholder relationships including tax, legal, finance, business and IT
- Support audits including statutory, joint venture partner and Shell internal audits
- Actively contribute to improvement agenda, by identifying potential process improvements and supporting/leading process improvement projects
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Workforce Planning Consultant
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 29.09.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- Partner with Talent Excellence to translate data into succinct, actionable business insights for workforce planning process;
- Integrate manual submission timeline and coordinate reconciliation discussion with Talent Excellence and Talent Operations Team;
- Integrator between requirement from Talent Excellence and connecting request to other part of processes for example Travel, Contingent Workforce, Rewards, Job Evaluation etc. and translating requirement into insights through dashboard visualizations;
- Integrated data requirement for People Analytics and translate analytics into MI for operational delivery to be run by analyst in BAU;
- Coordinate with Rewards & Talent Excellence on yearly basis on Operational Planning data requirement of Center Of Excellence with the support of Staff /Cost of Employment Subject Matter Expert for Operational Planning;
- Provide input on Total Human Asset Cost for other external reporting;
- Ensure data, MI, and insights accuracy is kept to a high standard (accuracy, validity, visualization);
- Playing a role in HR Reporting Strategy refresh to help deliver on the goal of Simplify, Automate, and Integrate;
- Accelerate a continuous improvement learner mindset and driving Operational Excellence for all the existing reporting processes
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Claims Specialist in Logistics
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 27.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Investigate the events of crude oil (or related products) claims and check the contractual agreement around costs
- Prepare product quantity, quality, and freight claims with third parties and stakeholders to maximize income while reducing costs paid out to prevent exposure for Shell
- Ensure timely recovery of claims and correct reflection of financial implications in trading systems
- Co-operate with global stakeholders (such as Oil Traders, Commercial Operators, Inspection companies, Legal team, Product Quality team, etc)
- Negotiate claims to deliver value and retain profit
- Prepare monthly/quarterly reports and trend analyses
- Manage and monitor the sanctions process according to Compliance requirements
- Actively seek Continuous Improvement opportunities to save time and money and enable you to effectively shape your work
- Take responsibility for safety, compliance, and audit readiness
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Associate - Credit Debt Collection - German Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 23.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Performing debt collection activities for Shell operating units
- Ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual
- Adhering to the escalation process in carrying out the debt collection activities
- Managing release of credit blocked orders
- Maintaining and fostering good working relationships with Sales, the business, and with relevant Financial Operations business partners
- Performing dispute initiation and monitoring of resolution in accordance with the defined SLA
- Performing cash allocation and investigate payment discrepancy reasons if the customer fails to provide it in their remittance data
- Recommending and implementing solutions for regular offenders, bad payers
- Providing support to the Debt Collection Supervisor
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Safety Data Sheet Author
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 22.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Has a leadership role in scheduling project work, resolving problems (defects), process improvements, etc
- Works within the rules and processes defined for the team to identify and assemble appropriate information within the system to produce accurate safety data sheets to meet the agreed deadlines
- Applies technical knowledge and regulatory rules to produce compliant hazard communication documentation. Is comfortable challenging presented information that does not appear to be consistent with current regulatory interpretations
- Manages stakeholders within and outside the Product Stewardship team
- Identifies and promotes Continuous Improvement opportunities to eliminate waste where possible
- Is a primary lead for specific business areas or lines and coordinates support for that area. Makes safety data sheets available to the business, ensuring on-time product delivery to customers
- Coaches and supports others in the team within a particular area of expertise
- Can identify and work with the business or functional specialists to resolve data omissions or inconsistencies and share learning in the team from such issues
- Follows up on defect elimination efforts and schedules project work to ensure closure of actions
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Process Data Engineer
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 22.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Analyze & process a broad range of petrophysical data
- Ontime & quality delivery of subsurface data requirements using various industry standard (including Shell proprietary) applications & databases
- Awareness of petrophysical data usage in related O&G workflows
- Driving data quality improvement through interaction with asset data analysts/consultants
- Ability to multi-task, prioritize and ensure delivery of priorities, and work independently according to established KPI
- Active participation in the technical sessions and providing solutions to the issues shared in the forums
- To identify & implement any improvement opportunities to ensure benefits in service/project delivery
- Perform the relevant QA/QC checks of raw and processed data
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Analyst - Credit Assessment
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 17.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Managing credit activities
- Negotiating & approving refinancing of Overdue Debts
- Performing financial analysis of existing and new Shell customers
- Contact with English-speaking stakeholders
- Providing interpretation of policy and guide the businesses on the principles of sound credit management
- Taking ownership and maintenance of 3rd party contracts in support of credit management activities
- Maintaining financial data and reporting activities
- Independently solving moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Specialist with Dutch
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 10.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- The broad accountability of this role is to take ownership, drive accountability, and demonstrate and communicate improvements for our customer journey. This means being a single focal point for our customer, as well as caring for our customers
- This role may focus on some or all the accountabilities below, depending on the respective businesses size and complexity:
- Deal Management:
- Bid and Tender
- Contract Management
- Pricing
- Master Data Set-up and Amend
- Data Integrity Management
- Enforcing company’s policy and contracts
- Ensuring compliance (including but not limited to: Data privacy, trade compliance, SDS)
- Troubleshooting
- Order to Cash:
- Order Management
- Touchless Support and Set-up
- Dispute Management
- Credit Management
- General Inquiries and Feedback
- Meeting and/or managing customer’s expectations
- Ensuring invoices are correct and paid on time
- Building strong relationships and creating partners (customers) for life
- Getting as much information and notes as necessary to understand customer’s issues and to drive resolution and improvements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Analyst Credit Debt Collection - Czech/Slovak Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 10.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Performing debt collection activities for Shell operating units
- Ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual
- Adhere to the escalation process in carrying out the debt collection activities
- Managing release of credit blocked orders
- Maintaining and fostering good working relationships with Sales, the business, and with relevant FO business partners
- Performing dispute initiation and monitoring of resolution in accordance with the defined SLA
- Performing cash allocation and investigate payment discrepancy reasons if the customer fails to provide it in their remittance data
- Recommending and implementing solutions for regular offenders, bad payers
- Providing support to the Debt Collection Supervisor
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Supply and Logistics Coordinator with German
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 10.09.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- The Supply & Logistics Coordinators are critical to the success of Catalyst and Technologies business and in delivering upon the organization’s growth ambitions. You will be providing superior customer service throughout the end to end sales cycle: from inputting initial quotations to final delivery of product, billing and invoicing. This requires coordination of both internal (regional managers in the regions) and external (customers, third parties) stakeholders in multiple markets. Furthermore, you will be responsible for real-time troubleshooting/problem solving, acting as the first point of contact
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Specialist German Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Resolve Customer requests received via all mediums (phone, email, fax)
- Be the first point of contact for Business Customers
- Work with the new digital live chat channels (both through the website and the mobile application)
- Liaise between customers and supply chain departments in coordination of delivery process
- Communicate to customers order and delivery status and any changes in the confirmed and promised delivery dates, agreeing changes or cancelling the sales order
- Support in the resolution of delivery queries
- Bid and Tender
- Contract Management
- Pricing
- Master Data Set-up and Amend
- Data Integrity Management
- Enforcing company’s policy and contracts
- Ensuring compliance (Data privacy, trade compliance, SDS, etc)
- Troubleshooting
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Specialist with Hungarian
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provide change information of planned shipments to schedulers and scheduling admin team,
- Manage Delivery Status – take ownership of delivery status enquirers and troubleshooting, proactively tracking and Business Partners as required (Process Returned Product) Commercial Fleet, Handle basic Customer credit enquirers, the end-to-end Disputes process for Quantity, Pricing, Tax and Master Data Disputes,
- Manage Customer complaints feedback and compliments,
- Liaise with resolution owners, and other Service Partners as required,
- Act as first level support for system interface errors,
- Monitor account and payment transaction activity to identify incidents of Fraud
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Data Analyst in Corporate Relations
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 30.08.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Maintain the community feedback database in Salesforce. Support community feedback data visualization in Power BI and provide training to focal points on the use of Salesforce and Power BI. Support analysis by the central team of the global feedback data for trends and recommended actions. Support the development of a system for monitoring the resolution of complaints and requests. Participate in quarterly reviews of feedback data with Regional Social Performance teams; contribute to quarterly and annual reporting on community feedback and access to remedy. Provide community feedback data to reporting teams for the Annual, Sustainability, and the Global Social Performance reports. Provide input to materiality analysis of community feedback data in context of Shell external reporting. Support collaboration with teams in P&A (Human Rights), Supply Chain, Worker Welfare, Corporate Security on using community feedback data as leading indicators
- Stay connected with Shell digitalization workstreams and bring back to the team the recommendations on making community feedback data relevant to the wider organization. Focal point for interfaces with IT on products, platforms, and data governance
- When it comes to successful collaboration with the Social Performance colleagues globally, your excellent people skills will make the difference. Your project management abilities to support the deliveries of IT enhancements and understand the realities behind the data you receive, analyzing what they mean, will help drive social performance improvement in Shell
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Innovation Insight Analyst
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 10.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Analyst accountabilities:
- - Technology market research support
- - Exploit market research databases, academic literature, and internal/external subject matter experts; process, synthesize and integrate diverse inputs to support an accurate, insightful and in-depth analysis. In limited instances, employ primary research methodologies to inform high value technology investment/ deployment decisions
- - Outputs include: commercial solution search, market size/segmentation, tech SWOT, trade study, trend/driver analysis, taxonomy, competitive landscape, candidate screening, etc
- Commercialization framing support
- - Participate in decision framing sessions; clarify and refine core assumptions/hypothesis, capture data and knowledge gaps which require market research
- - Outputs include: technology business case, Buy-Collaborate-Build (BCB) decision, partner selection, supply/value chain map
- Technology platform market domain expert
- - Continuously develop market domain expertise for assigned technology platforms, supporting SCL’s annual input to Technology Maturation Plans (TMP)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Supply Chain Material Analyst
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 10.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for enabling the safe delivery of materials to the facility "right material, right time first time"
- Attendance at various Contracting & Procurement meetings to ensure alignment with function and facility priorities
- Being informed and supporting of facility priorities via various modes of information (e.g. morning reports)
- Coaching both peers and business in all matters of material supply
- Engaging with warehouse/stores personnel (on and offshore) to resolve queries pertaining to materials
- Engaging/arranging logistics to support and plan material movements to ensure supply on time (incl. road, sea and air)
- Ensuring communicating team success to wider community
- Ensuring cost focus and challenging material supply costs
- Ensuring visibility of material tracking and status to all stakeholders when required
- Immediate assistance to all rush material demands liaising with buyers, warehouse and logistics to ensure fastest supply
- Stakeholder in pre contract award for material supply - ensuring material red threads are supported
- Key stakeholder in material contract post award BPRs and ensuring regular performance issues are escalated accordingly
- Manage quotes and queries from vendors that require facility approvals - ensuring timely response or escalations
- Managing general daily material supply queries (both from internal and external sources)
- Responsible for analysing of material KPIs and dashboard, sharing learning and influencing of stakeholders
- Responsible for supporting IAP and facility 17week plan - working directly with work planners and schedulers to ensure visibility of material availability
- Responsible for management of the full repair process (ensuring items are returned and repaired efficiently and economically)
- Responsible for material supply and support for all pitstop
- Reviewing and gatekeeping of all material demands prior to purchase (dates/quantities/duplication/genericsetc)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Supply Chain Commercial Lead – Renewables
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 10.12.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Manage end to end (E2E) contract and spend management
- Contracting and procuring goods and services as well as developing and managing agreements
- Work with business counterparts to support business development and market entry needs
- Constructively challenge the Business Demand, Specification &/or Procurement Practices in order to drive value and efficiency for the organization
- Analyzing CP business requirements and external market dynamics
- Developing and executing commercial contract strategies as well as operationalizing and commercially managing operational/tactical agreements
- Ensure all commercial activities are executed in line with the Category Management and Contracting Process for assigned operational/tactical contracts
- Manage once-off Purchase Orders, drive rationalization of vendors and PO/contracts as appropriate
- Manage Supplier Relationship effectively and collaboratively drive continuous performance improvement through contract management. Build a strong network in the market, be fully aware of supplier developments and opportunities coming up in the market
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Supply Chain Planning Toolset Lead
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 10.12.2022
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
- Ability to engage with the IAPS team and other business stakeholders to assess and align development of analytics solutions with business needs
- Ability to effectively manage and prioritize multiple simultaneous projects with engagement across diverse groups of stakeholders
- Ability to consolidate data into meaningful information that explains and/or measures underlying business processes and provides insight needed for optimal decision making
- Ability to translate and map data into Power BI for visualization and reporting with particular consideration given to simplicity and automation in order to develop sustainable solutions
- Development of best practices with regards to structuring reusable and shareable data sources and Power BI reports and serve as a local (virtual) Subject Matter Expert to coach and mentor other DIY developers
- Own and maintain documentation and training materials that describe Power BI report usage
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Global CP Project Manager
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 10.12.2022
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
- This is a high-profile global position integrating a combination of the following roles & responsibilities for the individual that would like to pursue development assignment in Contracting & Procurement (CP), to deliver commercial outcome and to support the change management for the respective CP Operations team in both commercial and operational excellence:
- Sourcing Lead for selected Category, including Pre and Post Award Contract Management to manage regional, global tail spend, operational & tactical contracts, EFAs, call-off agreements, category sourcing & post award contract management
- Project Management to drive and lead Continuous Improvement projects to the performance in the space of Operational Excellence in respective regions & globally for Global Lubes and Sectors, including building CI culture within our global team
- Excellence activity consists of business planning cycle & helps to monitor overall CP Ops Global Lubes and Sectors team performance to deliver TQ performance. Expect to be accountable for early engagement within CP Downstream teams on integrated planning & performance framework, sharing best practices, identification of the gaps and inefficiencies, development of the recommendations to improve performance, effective communication of improvement plans and progress status as part of overall CP’s journey to promote “Zero Waste” culture, and supports efficient, pragmatic and consistent implementation of agreed initiatives across CP Ops community
- Change & Engage lead for entire Global Lubes and Sectors team who drives Leadership strategy within the Leadership Team and helps vision and strategy building for the Community, long-term
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Specialist Bulgarian
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 09.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- If you are looking for exciting and meaningful opportunities in a global company at the forefront of the energy business and climate debate read on
- The world is changing fast and Shell is changing too – not only to keep up with developments – but to anticipate and shape a better future
- Shell’s newly integrated global Corporate Relations function brings together professional communicators, brand experts, government relations professionals and specialists in non-technical risk and social performance to work with commercial and technical colleagues and deliver Shell’s business strategy
- Where you fit in:
- We currently have an opening for Customer Success Specialist to join our Customer Operations – Operations Excellence Europe team in SBO Krakow. The Customer Success Specialist will be part of the team responsible for ensuring excellence through provision of support to Bulgarian individual customers
- What’s the role:
- This job forms part of the Order to Delivery Journey and provides high quality frontline Customer facing service to support the Mobility End to End integrated team (General Public, Loyalty and Digital). The Customer Success Specialist projects a professional company image by providing the best Customer experience through phone interaction, emails, ticketing, live-chat and social media engagements with Customers. The Customer Success Specialist Loyalty provides effective communications, value-adding interactions and efficient issue resolution
- Principal Accountabilities:
- - Handle a range of front-line Customer enquiries within the agreed processes and ways of working
- - Acquire an in-depth knowledge of and work with internal systems, understanding both their individual use and how they relate to each other
- - Support Data Integrity Management, by embedding right accountability and ownership of Customer data quality inputted at system
- - Liaise with internal interfaces within the agreed processes and ways of working
- - Support Shell’s Customers on digital channels and proactively encourage self-support solutions, ensuring Customers are aware of the information and tools on the website and mobile application
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Finance Analyst - General Ledger
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 08.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Perform standard accounting activities accurately and in line with timetable (General ledger accounting activity)
- Support the preparation and submission of standard internal/external reporting requirements in line with group timelines
- Collaboration with other R&A colleagues and other processes to ensure timelyclosure of ledger
- Performing an analysis role inbalance sheet reconciliationsensuring all control requirements met on a timely basis
- Operating all SOX and internal controls in line with Work Instructions and the Group controls framework
- Support R&A special projects & timely and effective responses to special data/project requests
- Strong team-working across the process area is essential
- Cooperation with multiple stakeholders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Specialist Czech and Slovak
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Handle a range of front-line Customer enquiries within the agreed processes and ways of working
- Acquire an in-depth knowledge of and work with internal systems, understanding both their individual use and how they relate to each other
- Support Data Integrity Management, by embedding right accountability and ownership of Customer data quality inputted at system
- Liaise with internal interfaces within the agreed processes and ways of working
- Support Shell’s Customers on digital channels and proactively encourage self-support solutions, ensuring Customers are aware of the information and tools on the website and mobile application
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Specialist B2B with Czech and Slovak
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Order Management:
- - Place, amend and orders, liaising with other service partners in LSC, OTD & Credit as required. Apply the appropriate freight charges and surcharges as required
- - Provide change information of planned shipments to schedulers and scheduling admin team
- - Manage Delivery Status – take ownership of delivery status enquiries and trouble-shooting; proactively tracking and Business Partners as required
- - Delivery Schedule Support Service - proactively call out to Customer, to manage Delivery issues
- - Handle and resolve all queries from B2B fuels Customers
- Credit Management:
- - Block Order Management – Monitor open orders, review order status and action blocked orders
- - Handle basic Customer credit enquiries
- Dispute Management and documentation:
- - Own the end to end Disputes process for Quantity, Pricing, Tax and Master Data Disputes. This includes logging of dispute, undertaking initial investigation and root cause analysis, liaising with key interfaces to resolve disputes. Close the loop with Customer on case outcome and confirm closure of case. Investigating queries about fiscal and non-fiscal documents, redirecting to resolution owner as appropriate
- Feedback and Issues:
- - Manage Customer complaints feedback and compliments. Liaise with resolution owners, and other Service Partners as required. Close the loop with customers
- Touchless Support and Setup:
- - Support and proactively encourage touchless uptake and utilization
- - Act as first level support for system interface errors
- - Act as a touchless setup lead in system-to-system setup with existing Customers. Work with Customer IT teams to resolve issues and manage internal processes
- Transactional support:
- - Receive and process requests and queries from Mobility Partners, Site Agent on behalf of Cards Customers and manage card transactions assistance request for manual authorization of a card transaction
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Operations and Inventory Coordinator
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.12.2022
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Deliver your operations activities perfectly so that you leave no dollar on the table and you create high levels of customer and frontline staff satisfaction
- A key member of the UK operations team. Working closely with road transport hauliers, sales, and technical staff. Deliver best-in-class business and customer service
- Solve day-to-day operational challenges with an HSSE and customer-centric mindset, ensuring business needs are met in full and in a timely manner the first time and every time
- Create additional value by continuously reviewing your job to identify and unlock customer experience and margin improvement opportunities
- Principal Accountabilities:
- - Intraday control of order capture systems and confirm orders are correctly created - troubleshoot
- - Balance orders and goods issues and stocks daily – weekly – and monthly
- - Manage Temporary Delivery ticket resolution
- - Manage sales credits and debts as required
- - Work closely with the Customer Service Team to support UK customers
- - Customer invoice accuracy
- - Special Materials Inventory management and re-order
- - Support road transport service providers with problem-solving
- Ad Hoc support to UK commercial and technical teams
- Purchasing part - PO creation, vendor invoice management
- Import/ Export documentation completion
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Regulatory Chemist
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Regulatory Chemistry Team provides regulatory chemistry support for Shell lubricants and their customers for 3500 finished lubricants, 2000 additive packs, 6000 substances across 140 countries. Regulatory Chemistry Team provides support to Regional Product Stewards and Lubricants business, interacting with a network of contacts in SDS Authoring, Technology, Product Management, external suppliers, and customers
- Accountability:
- - Deliver detailed HSE information that is ‘fit for purpose’ maximizing efficiencies with no compromise to quality whilst protecting company intellectual property
- - Responsible for verifying supplier HSE classifications for purchased products used in our blending plants and proposing final product HSE classifications and any actions for plants on managing chemical hazards
- - Managing customer regulatory enquiries about Shell lubricants products
- - Work closely with Stakeholders (Tech Managers, Global Product Managers, and Product Stewards) to advise on HSE issues arising from individual additive and saleable product assessments
- - Responsible for Shell Lubricants impact assessment process of HSE classification and compliance changes for purchased products and advising Product Manager, Product Stewards, and Global Authoring team if this results in changes to Saleable product classifications
- - Co-ordinate small specific projects within own specialist area including short-term data management and process improvements in HSE assessment area to improve data accuracy, customer experience, and time to market
- - Timely and accurate regulatory data disclosures or assessments according to high-level priorities
- - Produce reports using departmental advanced search and reporting tools
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Analyst Credit Debt Collection with Dutch
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- As an Analyst Credit Debt Collection, you will be responsible for performing debt collection activities for Shell operating. This will require creating very good working relationships with the local Credit Team, Sales, and other business partners. Having the ability to meet with the customers to discuss a range of issues but still maintain a solid relationship wherever possible
- Your main accountabilities would be:
- - Responsible for performing debt collection activities for Shell operating units
- - Responsible for ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual
- - Adhere to the escalation process in carrying out the debt collection activities
- - Responsible for managing release of credit blocked orders
- - Maintain and foster good working relationships with Sales, the business, and with relevant FO business partners
- - Perform dispute initiation and monitoring of resolution in accordance with the defined SLA
- - Perform cash allocation and investigate payment discrepancy reasons if the customer fails to provide it in their remittance data
- - Recommend and implement solutions for regular offenders, bad payers
- - Have good communication skills and maximize this to deliver above-average performance in debt collections
- - Effectively collaborate with team members and other internal stakeholders
- - Provide support to the Debt Collection Supervisor
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Specjalista w dziale podatków
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.12.2022
pełny etat
umowa o pracę
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
- Przygotowywanie danych i sporządzanie deklaracji podatkowych - w szczególności w obszarze podatków pośrednich (VAT, akcyza)
- Sporządzanie raportów z weryfikacji i rozliczeń podatkowych w obszarze podatków pośrednich
- Gromadzenie odpowiednich danych i dokumentacji wspierającej w procesie zgodności podatkowej
- Współpraca z instytucjami zewnętrznymi (np. Urzędy Skarbowe)
- Bieżąca analiza, weryfikacja i uzgadnianie kont oraz zapisów księgowych w ujęciu podatkowym
- Przestrzeganie operacyjnych standardów i procedur podatkowych
- Współpraca z innymi działami firmy w celu zrozumienia, analizy danych
- Aktywne uczestnictwo w pracach zespołu
- Identyfikowanie obszarów wymagających ulepszeń oraz wprowadzanie usprawnień
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Specjalista ds podatku CIT
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.12.2022
pełny etat
umowa o pracę
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
- Obliczenie podatku dochodowego kwartalnie oraz rocznie
- Obliczanie odroczonego podatku dochodowego
- Zapewnienie terminowego składania deklaracji podatkowych
- Zapewnienie terminowego wyliczenia podatku dochodowego do sprawozdań finansowych
- Wsparcie zespołu w procesie przygotowania odpowiedzi na zapytania audytorów podatkowych
- Współpraca z innymi działami finansowymi
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Analyst - Credit Assessment
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 07.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Managing Credit Activities - Responsible for the efficient and effective management of credit risk according to Downstream Credit Manual (DCM) and direction from the credit committee
- Responsible for providing authorized approval for release of credit blocked orders and taking credit decisions
- Providing an assessment of a customer credit risk and recommending terms of credit
- Performing detailed financial analysis based on customer financial statements for the development of a risk profile of a customer
- Analyzing the overall credit exposure
- Providing authorized approval for continuing deliveries to customers in case of overdue or credit limit exceeding
- Negotiating and managing securities necessary to support higher risk exposures based on a risk-reward approach
- Close collaboration with respective Credit Manager and Performing additional tasks from Team Manager
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Delivery Assurance Analyst with Dutch
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 03.12.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Manage deviation from schedule i.e. process in GSAP any post schedule amendments to the shift: Left on board, plant/depot change, load quantity changes, compartment changes, trip sequence change, vehicle change, orders scheduled not delivered
- Receive urgent order requests and create urgent orders within the framework of delivery promise. Provide feedback of changes to planned shipments to schedulers and scheduling admin team, particularly to VMI customers
- Handle customer enquiries to change/amend orders, evaluate the real need and feasibility for scheduling changes, and liaise with the scheduling team where appropriate. Ensure any Special Instructions noted on the orders have been processed
- Initiate surcharges for Left on Board and urgent orders to the customers. Investigate and resolve customer complaints. Ensure documentation and filing is accurate, up to date, and accessible
- Assess/handle unplanned issues arising from delivery/system constraints
- Continuously rotating shift system to provide 24-hour support ( 3 x 8 hr shifts per 24 hrs). Feedback effectively to scheduling team and scheduling admin
- Assess the implications of HSSE requirements, customer on-site HSSE risk, discharge requirements of drivers
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Consultant
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 02.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- collaborate with HR colleagues across businesses/functions
- design, develop and implement specific interventions, solutions or programmes in support of the People Agenda across Shell Business Operations
- define and contract the blend of HR (or other functional) resources locally required to deliver interventions and contract with resources to deliver business-critical requirements
- manage and co-ordinate delivery of defined interventions - leading cross-functional, cross-country and virtual team members where needed
- manage cost-effective and timely local delivery of critical business change initiatives such as country-specific organisational redesign and implementation
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Corporate Reports - Project Manager
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 28.11.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- Responsible for the end-to-end project management of the reports’ design and production process, including setting budgets, timelines, tasks and task owners. Ongoing tracking to identify any issues and implement mitigation measures to ensure successful delivery against the project plan; maintain comprehensive project documentation;
- Manage suppliers for design, digital, layout, proof-reading, print and distribution. Monitor their delivery to secure the best value, service standards and output for Shell;
- Bring creativity to the design process and offer stylistic recommendations in areas such as photography and graphics, while ensuring compliance with brand, accessibility and visual identity guidelines;
- Build relationship with senior stakeholders including in Legal, Finance, Investor Relations, Editorial and Corporate Relations. Liaising with the stakeholders throughout the project lifecycle for planning, progress updates, approval processes and delivery;
- Following each reporting cycle, measure the project’s effectiveness including against external benchmarks. Identify best practices, insights and improvements for future implementation
- Support other, non-reports creative design projects such as design for print, digital, presentations and integrated campaigns
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Job Evaluation & Reward Consultant
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 27.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Lead Job Evaluation projects and deliver job evaluation in small and large sized reorganisations and organisation reviews as well as analysing and advising on the structure health of organisation units
- Promote effective and efficient organizations which are satisfying and motivating for employees through the application of sound job evaluation and organizational design principles using the Hay methodology as a foundation
- Partner with the business and HR on implications of structural choices on job grades when designing organisations and provide alternative solutions when needed
- Help monitor and reinforce (and intervene, if required) good corporate governance in job group management across Shell to provide assurance on the standards of application, and challenge current processes, tools and methodology with a continuous improvement mindset to further our Job Evaluation journey
- Utilise data to support organisational advice, lead and improve the metrics to be used and provide periodic organisation structure reports to your stakeholders
- Co-develop relevant and fit for purpose tools and frameworks to facilitate the application of sound job evaluation principles within Shell
- Support Line Managers and HR in their management of JGs by providing and presenting appropriate educational materials e.g. learning programmes and guidance on the use of the EVA evaluation tool for the line manager community
- Lead improvement projects related to JE processes and tools and design and implement simplification, standardisation, automation and elimination, especially of low-value activities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Financial Analyst
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 25.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Group Reporting
- Management Information Reporting
- Statutory Reporting support
- Preparation of commentaries and variance analysis to Financial Statements
- Financial Statement review
- Provide support on complex accounting issues
- Provide expertise to stakeholders on Group Accounting Standards and IFRS matters
- Act as first point of escalation for process related items within team, resolving or escalating issues timely and effectively
- Participate / lead Reporting and Analysis process projects across various locations
- Initiate and lead process improvements
- Comply with team, Shell Business Operations, process and global policies and procedures
- Perform balance sheet account reconciliation (owner/supervisor role)
- Ensure operational and design effectiveness of the controls over financial reporting within areas of responsibility
- Build trust and confidence in cooperation within Finance Operations
- Exceptionally strong team-working across the process area is essential
- Cooperation with multiple stakeholders
- Necessity to constantly update knowledge within finance
- Work in process heavily loaded towards deadlines
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Financial Controller
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 25.11.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- Oversee period close ensuring financial statements are materially accurate prior to submission to group
- Accountable for timely, high quality internal and external reporting, including Group Reporting submissions, Management Information, Fixed assets, Statutory + ad hoc reporting
- Review investment proposals, determine accounting impact and translate into clear accounting notes
- GFRM / IFRS subject matter expert
- Ensure activities are conducted in line with Shell frameworks and policies, as well as external and local legislation
- Ensure operational and design effectiveness of the controls within areas of responsibility
- Support performance management discussions, delivering and presenting insightful analysis to key stakeholders
- Take lead in managing stakeholder relationships including tax, legal, finance, business and IT
- Support audits including statutory, joint venture partner and Shell internal audits
- Actively contribute to improvement agenda, by identifying potential process improvements and supporting/leading process improvement projects
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Specialist German Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 25.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Resolve Customer requests received via all mediums (phone, email, fax)
- Be the first point of contact for Business Customers
- Work with the new digital live chat channels (both through the website and the mobile application)
- Liaise between customers and supply chain departments in coordination of delivery process
- Communicate to customers order and delivery status and any changes in the confirmed and promised delivery dates, agreeing changes or cancelling the sales order
- Support in the resolution of delivery queries
- Bid and Tender
- Contract Management
- Pricing
- Master Data Set-up and Amend
- Data Integrity Management
- Enforcing company’s policy and contracts
- Ensuring compliance (Data privacy, trade compliance, SDS, etc)
- Troubleshooting
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Business Sales Advisor German Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 25.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for Road Services registration and set up and amend process, checking for accuracy, legal compliance and documentation completeness
- Act as Road Services Customer advisor and create the link between Customer and third party providers, resolving operational issues
- Act as resolution owner of Customer complaints
- Own contract documentation archiving and termination of customer contracts, ensure contracts are signed and stored in line with local country requirements
- Customer Language Proficiency – C1 German
- English Language Proficiency – B2
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Success Specialist with French
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 25.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Resolve Customer requests received via all mediums (phone, email, fax)
- Be the first point of contact for Business Customers
- Work with the new digital live chat channels (both through the website and the mobile application)
- Liaise between customers and supply chain departments in coordination of delivery process
- Communicate to customers order and delivery status and any changes in the confirmed and promised delivery dates, agreeing changes or cancelling the sales order
- Support in the resolution of delivery queries
- Bid and Tender
- Contract Management
- Pricing
- Master Data Set-up and Amend
- Data Integrity Management
- Enforcing company’s policy and contracts
- Ensuring compliance (Data privacy, trade compliance, SDS, etc)
- Troubleshooting
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Financial Accounting and Reporting Specialist
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 25.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Perform standard accounting activities accurately and in line with timetable (General ledger accounting activity)
- Support the preparation and submission of standard internal/external reporting requirements in line with group timelines
- Collaboration with other R&A colleagues and other processes to ensure timelyclosure of ledger
- Performing an analysis role inbalance sheet reconciliationsensuring all control requirements met on a timely basis
- Operating all SOX and internal controls in line with Work Instructions and the Group controls framework
- Support R&A special projects & timely and effective responses to special data/project requests
- Strong team-working across the process area is essential
- Cooperation with multiple stakeholders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Cost Engineer
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 25.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Actively cooperate with Wells engineers, CP team and Cost Controllers to ensure Purchase Requisition process effectiveness
- Create Purchase Requisition for services or chemicals for ongoing or future Wells operations and amend in terms of price, header text, delivery date or other required changes
- Create or amend network structure for particular project
- Close networks/work orders if required
- Oversight of effectiveness of RTP process, advise on potential improvements and challenge missing process elements required for effective and efficient contract costs management (e.g. service entries, materials receipts, etc.)
- Support Cost Controllers and Finance Analyst in any queries related to Purchase Requisition management
- Understand the company’s and project specific control framework and cost controlling procedures and carry out all work in accordance with these
- Contribute to design of standard Wells UK project structure allowing effective and efficient project cost monitoring
- Support Wells reconciliation process by ensuring timely closure of networks/work orders
- Work with Finance Colleagues and Cost Controllers to align on total Wells picture at Country level
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Claims Specialist in Logistics
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 23.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Investigate the events of crude oil (or related products) claims and check the contractual agreement around costs
- Prepare product quantity, quality, and freight claims with third parties and stakeholders to maximize income while reducing costs paid out to prevent exposure for Shell
- Ensure timely recovery of claims and correct reflection of financial implications in trading systems
- Co-operate with global stakeholders (such as Oil Traders, Commercial Operators, Inspection companies, Legal team, Product Quality team, etc)
- Negotiate claims to deliver value and retain profit
- Prepare monthly/quarterly reports and trend analyses
- Manage and monitor the sanctions process according to Compliance requirements
- Actively seek Continuous Improvement opportunities to save time and money and enable you to effectively shape your work
- Take responsibility for safety, compliance, and audit readiness
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Analyst Credit Debt Collection with German
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 23.11.2022
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Responsible for performing debt collection activities for Shell operating units
- Responsible for ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual
- Adhere to the escalation process in carrying out the debt collection activities
- Responsible for managing release of credit blocked orders
- Maintain and foster good working relationships with Sales, the business, and with relevant FO business partners
- Perform dispute initiation and monitoring of resolution in accordance with the defined SLA
- Perform cash allocation and investigate payment discrepancy reasons if the customer fails to provide it in their remittance data
- Recommend and implement solutions for regular offenders, bad payers
- Have good communication skills and maximize this to deliver above-average performance in debt collections
- Effectively collaborate with team members and other internal stakeholders
- Provide support to the Debt Collection Supervisor
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
CRM and Loyalty Specialist - Hungarian Speaker
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 23.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- CEE Marketing Hub’s purpose is to support CEE marketing activities and deliver maximum business value, at an affordable cost. Marketing Hub is providing lean efficient support to CRM & Loyalty activities in CEE markets and manages independently the following tasks: loyalty and CRM operational activities, systems, marketing campaigns, social media, mobile application, and website updates, other CRM & Loyalty tools and comms; review of communication journey in mentioned above tools to improve its usability and attractiveness
- You will be working directly with the HU Marketing Manager, Customer Engagement Manager, and Marketing Activation Specialist on HU activities, and with Loyalty & CRM Manager CEE and Loyalty & CRM Project Manager on CEE initiatives as well as with Customer Operations in SBO on achieving common goals. You will also collaborate with external partners - card production, gift suppliers, payment partners, etc
- Content Audit for Smart Online, Shell mobile application, Facebook, CRM communications
- POS materials delivery coordination to sites
- Q&As, other campaign materials for internal engagement to retailers and Loyalty Customer Operations agents
- Train/Engage sites in campaign/promotional activities, ensure successful campaign execution at sites
- Translation, localization of marketing materials, and proposal on its improvement
- Manage requested daily Loyalty operations in Hungary
- Support local implementation of new initiatives– connected with Loyalty, new partners, or new benefits for Loyalty customers
- Manage gift distribution with external logistic partner
- Creation of regular and ad hoc reports
- Fraud communication with Customer Service Centre, partners, and sites
- Daily communication with local business representatives
- Coordination of contracting process, contract finalization Coordination of Loyalty tasks related to new Site openings with internal and external stakeholders
- Manage Loyalty invoice process and month-end closing by checking partner invoice correctness (logistics, gifts, redeeming and issuing partners), and by tracking incoming invoices
- Support payment-related operational activities (e.g: compliance audit data gathering)
- IT set up for Loyalty and CRM-related activities – testing a mobile app, setting up product codes, gift codes, award rules in Loyalty and site system, setting in CRM (Customer Relationship Management) systems, CRM CR groups update and changes
- Coordination of IT ticket resolution with Helpdesk related to Loyalty applications, software, Track point awarding issues from CRM offers with IT
- Upload and update information and offers to SOL and app
- Participate in Loyalty System-related projects, provide input for system and process enhancements, CVP enhancements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Indirect Pricing Specialist
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 23.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Deliver Goal Zero and promote the values of SHELL (ethics & compliance etc)
- Managing and being responsible for overall Indirect Lubricant Pricing strategy
- Managing and being responsible for the deal approval process in the Indirect Lubricants organisation
- Implementing the pricing strategy for his/her segment or channel which includes the recommended pricing per channels, the European back stop margins and the Manual of Authority by sector / product / pack / country
- Analyzing SHELL's existing customer pricing to propose pricing optimization actions to countries in order to maximize value and deliver on the Pricing Ultimate Potential
- Owning the Pricing benchmark and competitive pricing landscape per sector to guide the sales team in their negotiations strategy
- Demonstrate a customer centricity & Enterprise 1st approach: Strong alignment with Business Managers in both channels, local and EU Marketing & Account Managers
- Managing the pipeline of the pricing process improvements for the Indirect channel
- Be responsible for the communication and alignment of anything pricing related to the Indirect Lubricants community
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
International Mobility Advisor
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 12.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Manage transfer as a project by holding accountability for and coordinating all transfer activities as per the process & policy
- Provide policy advice or/and clarify policy-related questions from the employee and the relocation advisor (and other parties, if necessary, e.g. line managers, business HR)
- Focus on high-quality customer service in each aspect of the transfer process by applying Exceptional Employee Excellence standards
- Cooperate closely with our vendors in making sure all applicable relocation services are delivered in a timely manner
- Coordinate the communication & tasks of all relevant parties in the transfer process to deliver their service correctly & timely
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Contingent Work Analyst
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 12.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- First point of contact on Contingent Workforce Inquires from the business
- Single point of contact for all non-technical System related queries from business users
- Subject Matter Expert for System Contract Labour and Consultancy processes and policies
- Identifies and executes Value opportunity in close cooperation with the business
- Manages long term Business relationship/partnership ensuring top notch customer service
- Manages Salesforce Case management system -log, track, manage and resolution of Inquires
- Resolves queries/issues and engage/escalate to appropriate teams (if required) for issue resolution
- Resolves System invoice issues and work with relevant teams for issue resolution
- Delivers Ad Hoc System Training, System Troubleshooting and Help Guides
- Demonstrate commercial acumen and provide appropriate commercial challenge to business via demand management, specification management and price management
- Works collaboratively with Contracting & Procurement Leads/Category Managers on deviation to category strategy
- Supports Hiring Manager with candidate selection and follow up for Hiring Managers if required
- Manages individual sourcing process as per contractor classification, rules and supplier quilt
- Ensures correct contractor setup the first time – End to end System Contract creation for Assignment and Project Agreement
- Performs appropriate Job Matching to ensure demand is mapped to the correct suppliers
- Arranges and manage onboarding virtually; works closely with business to ensure resources are onboarded/off-boarded successfully
- Reviews and manage change requests from businesses to ensure contracts are updated
- Enforces compliance and governance with Human Resources, Categories, Legal and Fiscal policies
- Identifies cost savings opportunities and work collaboratively with Contracting & Procurement team to deliver the value
- Provides Hiring Manager with the request status updates
- Maintains data accuracy in System
- Proactively notifies Hiring Manager on expiring contracts to ensure prompt action is taken before expiry
- Manages System contract completion, contractor evaluation & ensure System payment request is complete
- Demontratea CI mindset by JUST DO IT initiative
- Complies, Executes Standard Operating Procedures (SOP)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior HR Advisor
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 12.11.2022
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- As an HR Advisor, you will provide end-to-end HR Operations support to employees, line managers, and local HR. Execution of complex Local HR Processes, in line with existing policies and procedures, assuring high-quality data management in Shell People, as well as documentation, including ongoing support to employees
- Timely escalation of complex queries to senior advisors, SMEs and policy teams. Acting as a country or process focal point if necessary
- Liaising with HR Business Partners, HR in the Country, Employees, and Line Managers, as required in order to resolve cases
- Building partnerships with HR Partners by clarifying policies and procedures, giving and asking for updates on case status, gathering missing data necessary for case processing, identifying best practices, and knowledge sharing
- Adhering to the Global Approval Matrix (GAM) and Financial Control Manual (implementing all established financial controls in daily work) & Data Privacy rules, including reporting all FCM & Data Privacy breaches
- WIP management, keeping customers updated on the status of open cases,
- Taking ownership of end-to-end processes
- Handing off cases to other teams in HR Services as required
- Dealing with third-party service providers
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Advisor with German
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 12.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- HR Operations provides a range of services, focusing on ensuring that Shell employees and line managers get the best support and advice on HR related matters. Since 2015 the Krakow HR Operations team and HR teams in NL, UK, Norway, and Germany have been closely integrated, planning joint agendas and priorities based on both country and business needs. HR Operations supports all aspects of the employee lifecycle for employees located in Europe and Africa, international transfers included
- Management of end-to-end cases according to established ways of working, Using Salesforce tool to log queries and updates
- Keeping customers updated on the status of open cases. Liaising with HR Business Partners, HR in the Country, Employees, and Line Managers, as required in order to resolve cases
- Dealing with third-party service providers
- Timely escalation of complex queries to senior advisors, SME’s and policy teams
- Providing input for Knowledge Management within the team (including creation and ownership of documentation/ job aids)
- Sharing best practices within the team, striving for continual improvement in service delivery
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Advisor
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 12.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- As HR Advisor – HR Advice you will liaise with HR experts to get input and support the business with Integrated Resourcing, helping to deploy staff
- More specifically, your role will include:
- Support Line Managers with Organizational Management related to organizational changes and resourcing
- Support with the execution of global/local change initiatives
- Responsible for delivering great employee experience by supporting Line Managers through regular core HR events (e.g. team changes)
- Play active role in Open Resourcing process by advising the line, providing good candidate experience, and cooperating with Country Ops team for the execution of the transfers
- Responsible for delivering HR advice to employees and line managers; supporting managers with HR-related cases
- Diagnose incoming requests to establish the needs of the line manager and/or employee; subsequently, take ownership for resolution or determine correct routing to other parts of the HR model
- Support Line Managers with local and global policy queries
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Operations Support Advisor
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 10.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Work closely with interdependent groups such as Deal Implementation, Operations Scheduling, and Finance, develop relationships with those teams and ensure that processes are working effectively and efficiently
- Fulfill all ticketing requests (manual recording of actual loaded quantities) in 3rd party depots which include creation, adjustment, and deletion of tickets in the system. Investigate and solve any errors with the postings
- Update all necessary reports on a daily basis
- Maintain Operations manuals and other material on the Operations onboarding website. Routinely examine existing and new procedures
- Seek process improvements and efficiency. Participate in assigned LEAN or Continuous Improvement projects, building knowledge and experience of methodology and tools
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Analyst Credit Assessment
Czerwone Maki 85, Dębniki, Kraków
Wygasła: 10.11.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Responsible for the efficient and effective management of credit risk according to Downstream Credit Manual (DCM) and direction from the credit committee
- Responsible for providing authorized approval for release of credit blocked orders and taking credit decisions
- Providing an assessment of a customer's credit risk and recommending terms of credit
- Performing detailed financial analysis based on customer financial statements for development of a risk profile of a customer
- Analyzing the overall credit exposure
- Providing authorized approval for continuing deliveries to customers in case of overdue or credit limit exceeding
- Negotiating and managing securities necessary to support higher-risk exposures based on a risk-reward approach
- Resolving credit enquiries and complaints from customers
- Managing complex customers’ portfolio
- Communicating with internal and external customers in a professional, assertive, and efficient manner
- Ownership & maintenance of 3rd party contracts in support of credit management activities
- Able to provide support in Credit-related matters to countries within the Cluster
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
