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As part of Krakow Autodesk, you will collaborate with one of our scrum teams, usually together with 4 or 5 developers and 1 or 2 quality assurance engineers. You will be expected to work using your initiative to develop innovative solutions to meet our customers’ demands for software that is of the highest quality, faster, more powerful, and more productive:
- The main areas of work are C++ cloud components and their deployments
- Design and implement solutions providing value to customers
- Produce clean, effective, secure, maintainable, and well-documented source code
- Unit test, debug, and solve defects in implemented software solutions
- Actively participate in code reviews
- Collaborate with your teammates to effectively deliver high-quality solutions
As part of Krakow Autodesk, you will collaborate with one of our scrum teams, usually together with 4 or 5 developers and 1 or 2 quality assurance engineers. You will be expected to work using your initiative to develop innovative solutions to meet our customers' demands for software that is of the highest quality, faster, more powerful, and more productive:
- The main areas of work are C++ applications and their GUI
- Design and implement solutions providing value to customers
- Produce clean, effective, secure, maintainable, and well-documented source code
- Unit test, debug, and solve defects in implemented software solutions
- Actively participate in code reviews
- Collaborate with your teammates to effectively deliver high-quality solutions
Apply expertise in engineering and computational methods such as Finite Element Analysis (FEA) and Finite Volume Methods (FVM) to improve the performance and accuracy of our Generative Design and Simulation offerings
Prepare models to validate Simulation and Generative Design software in the Computational Fluid Dynamics (CFD) area
Develop and execute software test plans at the user interface level to identify gaps in quality, and provide guidance to the development team
Add automated test cases using already existing frameworks and learn how to create your own tools to automate your work
Collaborate with teammates and other teams to deliver high-quality solutions
Osiąganie wyznaczonych kwot sprzedaży. Zapewnienie podstawowego i dodatkowego wsparcia sprzedaży
tj. tworzenie
rozwój
prezentacja
negocjacje i zamykanie transakcji; Pełnienie roli punktu eskalacji dla wszystkich kwestii związanych z odnowieniem umowy
które mają wpływ na utrzymanie klienta
a także odpowiedzialność za ograniczanie ryzyka. Identyfikowanie możliwości zwiększenia sprzedaży i rozszerzania oferty dla klientów. Raportowanie i analiza wyników sprzedaży według segmentu klienta
Technical Support Specialist – Civil Engineering Solutions
Office location: Krakow, Poland,
We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products
Do you enjoy solving problems and helping others? Are you passionate about customer experience? Are you familiar with Autodesk Civil 3D and Infrastructure?
Then we would like to hear from you!
What is this position about?
You will be responsible for resolving customer issues reported to Autodesk via phone, web, online forums, and other channels, and documenting these for our Knowledge Base
You may also engage in a variety of proactive support activities such as: developing and presenting webinars, hosting Q&A sessions on our online communities, or presenting at company events like Autodesk University
What will you do?
· Provide timely, friendly and efficient assistance to Autodesk customers on a variety of issues and questions
· Document problems and solutions in short and clear articles for our knowledgebase
· Research, verify, and document product issues
Manage customer expectations by providing timely updates on progress
- Support both manual and automated testing for general additive manufacturing capabilities, e.g., testing new support structure types, the integration of new 3D printers, additive process-simulation, and end-to-end additive manufacturing workflows
- Support Fusion 360 API testing, including unit test and workflow test
- Create scripts to support automation testing of Fusion 360’s API and to test general additive manufacturing functions
- Analyze and decompose a complicated software system and design a strategy to test it
- Clearly document, manage, and prioritize defects from multiple sources. Collaborate with development, QA Analysts and Testing Engineers to perform root cause analysis
- Enforce engineering excellence practices and drive quality early in the development cycle; enforcing code standards, unit testing, test driven development and other strategies to improve and ensure code quality
- Cooperation with QA and Development teams and other stakeholders
Autodesk is seeking a skilled Data Operations Specialist to be part of our Data Engineering team within Global License Compliance Analytics. We are strong partner for GLC Business Analytics, GLC Technical Specialists as well as GLC Sales and collaborate closely with other Autodesk Data teams. Our mission is to empower our partners to make data informed decisions with transformed and easy-to-use datasets and tools. Our team, as well as our partner teams in GLC Analytics, supports GLC Sales in addressing non-compliant usage of Autodesk’s software. Our team has a lot of visibility, and the impact of our work can directly be related to business results
In this role, your primary focus will be executing and supporting data transformation workflows, providing data enrichment that is reliable and efficient. You also enable other GLC teams by supplying easy-to-use datasets, tools and training. The position reports to the Manager Data Engineering
As an ideal candidate, you have a deep understanding of data transformation and analytics, as well as a background in working with business functions like sales or marketing intelligence. You need to be able to understand business requirements and how data is enabling sales organizations. You are passionate data enabler who enjoys supporting others and providing trainings
Main Responsibilities
-Execute, support, and evolve data transformation workflows that transform data from heterogenous data sources into business-ready information
-Collaborate with GLC Data Engineer as well as with Autodesk data teams to ensure data quality when maintaining data operations
-Work with subject matter experts to investigate, explain and resolve questions around our data
-Provide regular reports on data quality and maintain proper documentation
-Explore new and existing datasets to leverage them for GLC purposes
-Enable data informed decisions by training and supporting GLC Analytics and GLC Sales teams
Primarily responsible for developing and executing high quality test plans to deliver an amazing user experience
Develop test strategies that are complete and concise
Perform functional testing, regression testing, ongoing system integration, and periodic build verification tests as part of each product release cycle
Find defects in features in development or product in production. Isolate, confirm, log defects and work with Agile Team to prioritize and fix them
Validate software on a variety of browsers and operating systems
Actively participate in Agile ceremonies such as sprint planning, sprint retrospective etc
Work with the Agile team at improving Quality Assurance process and be an ambassador for quality
Identify redundant tests scenarios and work on their automation