Czy macie jakieś informacje na temat pracy w tej firmie? Jak wygląda atmosfera? Czy wynagrodzenie jest dobre? Czy są jakieś benefity? Jakie są warunki pracy? Z góry dzięki!
Involvement in real-time issue analysis on production environments during emergency
Proactive monitoring of application using Grafana, Prometheus or any other available tool, providing feedback to ITOPS and development teams, driving them to improve monitoring and traceability of applications and infrastructure
Providing feedback on application architecture and infrastructure – availability, scalability, resilience, failover, recovery, possible bottlenecks
Help to L2 functional support team during issues analysis
Coordinating communication between L2 functional support and L3 technical support
Become a “AZ” expert of Billing & Invoicing solution
Assess client goals, develop custom training plans, and ensure clients are set-up in the most efficient and comprehensive manner for their business needs
Train end users and product team members in basic and advanced use of our software application
Collaborate closely to ensure the onboarding process is completed in a timely manner based on client timeline
Evaluate and document client feedback for product team review
Make product recommendations based on client's overall business objectives and execute the opportunities
Brainstorm and enact attrition initiatives to keep clients engaged—this can include video tutorials, online webinars, user guides, process diagrams etc
Supporting development and ITOPS teams in solving issues on production environments, providing recommendations on possible solutions
Perform analysis and troubleshoot performance issues
Proactive monitoring of applications, providing feedback to ITOPS and Development teams, driving them to improve monitoring and traceability of applications and infrastructure
Providing suggestions to improve the overall quality of application and infrastructure
Providing feedback on system architecture, technical documentation, configuration
Involvement in real-time verification of system components during emergency situations, to direct both infrastructure and application provider teams in solving the situation at hand
definition and execution of manual tests with a deep background-analysis of the reported data in Microstrategy
definition and execution of Gherkin scenarios for automated regression purpose
daily work with a Git repository and Jira
cooperation with the developers’ team in order to prepare the analysis before the tests (taking part in the code presentation, analysis of requirements to cover, finding out the testing strategy for each bug)
independence by establishing the regression scope of each development
Supporting development and ITOPS teams in solving issues on production environments, providing recommendations on possible solutions
Perform analysis and troubleshooting performance issues to support ITOPS and Development teams
Proactive monitoring of application, providing feedback to ITOPS and Development teams, driving them to improve monitoring and traceability of applications and infrastructure
Providing suggestions to ITOPS and development teams to improve overall quality of application and infrastructure – availability, scalability, resilience, failover, recovery
Providing feedback to development and ITOPS teams on system architecture, technical documentation, configuration to identify possible problems, bottlenecks, problems with monitoring, tracing or supervision
Involvement in real-time verification of system components during emergency situations, to direct both infrastructure and application provider teams in solving the situation at hand
Problems analysis, to help developers and infrastructure team in investigating root cause of repetitive major issues
Preparing procedures and standards concerning communication and cooperation between parties about infrastructure topics
Preparing company standards, procedures for monitoring, supervision, deployments and other daily ops operation to development and ITOPS teams
A person holding this position will be responsible for planning and overseeing projects to ensure they are completed in a timely fashion, within budget
Important duties and responsibilities as Project Manager include:
Creating long- and short-term plans, including setting targets and milestones, allocating resources
Delegating tasks on the project to employees best positioned to complete them
Identifying and managing potential risks
Defining project scope and goals
Communicating with executives or the board to keep the project aligned with their goals
Motivating people involved in the project to complete tasks on time