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Key Account Manager Specialties (They/She/He)
Warszawa
Wygasła: 19.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Seal partnerships with the best Q-commerce accounts, always aligned with the company goals
As owner of Glovo’s revenue, you’ll make sure that all deals follow the required profitability guidelines
Keep your pipeline updated on a daily basis
Ensure a fast and smooth onboarding by providing partners with all the necessary tools and information to start working with us
Establish excellent relationships with Glovo’s partners in your portfolio through consistent and proactive communication, identifying their needs and building engagement
Be responsible for your partners' business performance and ensure their growth. Build reports and analyze main KPIs. Take actions to reach your goals and company OKRs
Own partners' relationships end to end, from the top to the bottom line of the P&L
Get feedback from partners and translate it into product, marketing, and operations improvement
Guarantee partners' content quality
Increase Glovo's visibility through marketing activations with partners in their offline stores
Improve Glovo’s revenue through commission renegotiations and monetization of your partners
Be the main point of contact between Glovo's different areas and the partner
Own the reporting for the Q-commerce Team, ensuring the team is data-driven and their recommendations are based on insights
Build trackers of key performance indicators, identify trends and causes that represent risks and opportunities;
Give recommendations for Team Manager and Account Managers
Own the development of key analytical tools such as negotiation models, portfolio analysis, profitability analysis, prices/pricing analysis and business cases for strategic projects/partners
Support Team Manager in terms of Weekly/Monthly Business Reviews, target setting/achievement, data scraping, ad hoc analysis (also for Account Managers), etc. You will attend meetings with Partners, if needed;
Managing the Business Planning in collaboration with Finance Team and HQ
Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews)
Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs
Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
Ensure that Glovo has the best content by signing exclusivities with partners
Optimise Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
Improve Glovo’s revenue through commission renegotiation and selling assets
Understand, build action plans and follow up on churned and inactive partners
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
Restaurants Account Manager - South East (They/She/He)
Kraków
Wygasła: 29.03.2024
full-time
umowa o pracę
full office work
manager / supervisor
Obowiązki:
Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews)
Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs
Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
Ensure that Glovo has the best content by signing exclusivities with partners
Optimise Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
Improve Glovo’s revenue through commission renegotiation and selling assets
Understand, build action plans and follow up on churned and inactive partners
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
Onboard new partners on our platform by providing them all the necessary tools and information to start working with us
Develop and manage partner relationships for all the accounts in your portfolio
Own partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM
Track and reporting of performance metrics
Get feedback from our partners and translate it into product, marketing and operations improvement. Be the main POC between Glovo different areas and the Partner
Guarantee partners’ content quality. Own partner’s assortment and pricing
Support Partner Business Lead in day to day operations
Own the reporting for the Q-commerce Team, ensuring the team is data-driven and their recommendations are based on insights
Build trackers of key performance indicators, identify trends and causes that represent risks and opportunities;
Give recommendations for Team Manager and Account Managers
Own the development of key analytical tools such as negotiation models, portfolio analysis, profitability analysis, prices/pricing analysis and business cases for strategic projects/partners
Support Team Manager in terms of Weekly/Monthly Business Reviews, target setting/achievement, data scraping, ad hoc analysis (also for Account Managers), etc. You will attend meetings with Partners, if needed;
Managing the Business Planning in collaboration with Finance Team and HQ
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Jeżeli masz własny lub wynajmowany: skuter, rower, samochód aplikuj i zacznij zarabiać jeszcze tego samego dnia! Oferujemy konkurencyjne stawki do 9500 zł brutto miesięcznie!
Wystarczy, że podpiszesz umowę z jednym z naszych partnerów flotowych, wybór partnera zależy od Ciebie! Zobacz pełną listę na naszej stronie i wybierz benefity, które najbardziej Ci pasują: https://delivery.glovoapp.com/pl/faq-what-is-logistics-partner/
Support Account Managers in your team with administrative and organizational tasks, and execute the service agreed with a Partners (mostly FMCG brands)
Prepare reports and analysis for a customers
Closely work with other internal departments like Operations, Tech, Marketing etc
Organize internal and external Partner’s meetings and events
Take part in additional projects within account management area
Contribute to continuous enhancement and innovation
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
Support polish finance team in day-to day operations and long-term projects, including financial analysis, invoicing, monitoring of the quality of data and forecasting
Collaborate with other countries & cross-functional teams (operations, marketing)
Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement
Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs
Draw and execute plans, making your partners grow through promos negotiations, marketing activations, and menu performance (selling items, AOV, Conversion Rate, cross-selling, and upselling)
Ensure that Glovo has the best content by signing exclusivities with partners
Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc.)
Improve Glovo’s revenue through commission renegotiation and selling assets
Understand, build action plans and follow up on churned and inactive partners
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
Work hand in hand with the General Manager of the country and support senior business leaders responsible for high growth business team and decision making challenges every day
Lead, coach and develop the local People team (People Generalist and Office Management), being fully responsible for the People agenda in the country
Own and manage the People OKRs and deliverables to make sure all initiatives are delivered
Be responsible for key people processes implementation: drive a strong Performance Culture locally, manage headcount proactively, hire the best and make sure our people and leaders are held accountable for their team's performance & recognition
Manage compensation cycles, talent reviews and engagement initiatives
Support the business to identify mid and long-term capability needs, in order to implement a learning and development process and ensure a continuous learning environment
Maintain a strong focus on employee relations, monitor employee engagement and lead retention activities
Act as ambassador for our Culture, represent and foster Diversity, Inclusion, Belonging, Well Being and other People Experiences that drive engagement
Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (partners meetings and business reviews)
Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs
Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
Improve Glovo’s revenue through contract conditions and selling digital marketing assets
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partners meetings and business reviews)
Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc)
Improve Glovo’s revenue through contract conditions and selling digital marketing assets
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
Support the Central Operations Team and the Local Teams (Areas) with scalable processes that leverage data and directly impact their KPIs
Collaborate closely with all the internal stakeholders from other departments (Sales, Expansion, Account Managers...) to plan, execute, and monitor projects related to operations and the couriers contribution to user experience
Analyze daily and weekly operation metrics with a macro view of the long-term success of the city, having a complete understanding of the local supply situation at all times
Think out of the box to bring new ideas of process improvements that will be game changer to ensure the best user experience related to couriers
Drive projects to improve the quality of KPIs such as Delivery Time and Cancellations as well as work on an ongoing accuracy of our courier forecast
Continuously enable local teams with analysis and dashboards to give visibility on the performance of the main operational KPIs
Work closely with all the verticals from the Operations team (Courier Ops, GX)
Maintain and analyze business reports and information to aid in the decision-making process of supply chain operational needs, including daily, weekly and monthly reports
Support polish finance team in day-to day operations and long-term projects, including financial analysis, invoicing, monitoring of the quality of data and forecasting
Collaborate with other countries & cross-functional teams (operations, marketing)
Be in charge of initiatives to improve couriers experience within the company
Identify proactively and lead initiatives to improve processes and service we provide for our Glovers (couriers)
Be accountable for couriers Pledge and held regular sessions with couriers to gather their feedback and identify areas of improvement
Prepare and create materials for couriers onboarding and educational purposes
Act as project coordinator, leading initiatives from the moment of brainstorming through different phases: planning, execution, test phase, control and presentation of final output and provide recommendations
Suggest, align and report to the Global Team local results and share best practices with other countries
Work on Glovers experience and put a lot of gas into it and help us become the #1 platform of couriers choice!
Provide complex analysis for brands and categories
Identify key business opportunities for brands
Prepare activities' numerical summaries and conclusions
Partner internally with key functions (Groceries, Food, BI, CRM…) to contribute to the definition of priorities and operational goals according to the brands’ needs
Regularly audit metrics to continually analyze the progress and make sure targets are reached and new opportunities are identified across verticals & countries
Contribute to continuous enhancement and innovation
Be in charge of initiatives to improve couriers experience within the company
Identify proactively and lead initiatives to improve processes and service we provide for our Glovers (couriers)
Be accountable for couriers Pledge and held regular sessions with couriers to gather their feedback and identify areas of improvement
Prepare and create materials for couriers onboarding and educational purposes
Act as project coordinator, leading initiatives from the moment of brainstorming through different phases: planning, execution, test phase, control and presentation of final output and provide recommendations
Suggest, align and report to the Global Team local results and share best practices with other countries
Work on Glovers experience and put a lot of gas into it and help us become the #1 platform of couriers choice!
Own partner relationships end to end for all the accounts in your portfolio, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
Onboard new partners on our platform by providing them all the necessary tools and information to start working with us
Be responsible for our partners' business performance, analyze their main KPIs, draw and execute plans, making the partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
Track and report performance metrics
Get feedback from our Partners and translate it into product, marketing and operations improvement. Be the main POC between Glovo different areas and the Partner
Guarantee partners’ content quality. Own partner’s assortment and pricing
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
Support Partner Business Leader in day to day operations
Manage and control all Health and Safety matters according to the polish law in Poland
Coordination of Health and Safety matters in few local markets in Europe
Take care about risk assessments, proposal with measures of control and reduction of risks derived from risk assessments
Keep track on the Prevention Plan and Emergency Plans and different drills that employees need to do
Coordinate of the CAEs (Coordination of business activities on H&S matters)
Manage the health surveillance
Promote the application of current regulations on the prevention of occupational risks, ensuring the preparation of procedures and updating internal standards ensuring compliance
Assess occupational risks
Provide advice and guidelines to stakeholders in regards to Health and Safety
Review and update the status of current documentation
Identify and assess the occupational risks and promote a risk-reduction program
Train and promote best practices to employees at all levels in all topics related to Health and Safety (in English)
Area Operations Manager Center & South-West (They/She/He)
Łódź
Wygasła: 15.09.2022
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
Support the Central Operations Team and the Local Teams (Areas) with scalable processes that leverage data and directly impact their KPIs
Collaborate closely with all the internal stakeholders from other departments (Sales, Expansion, Account Managers...) to plan, execute, and monitor projects related to operations and the couriers contribution to user experience
Analyze daily and weekly operation metrics with a macro view of the long-term success of the city, having a complete understanding of the local supply situation at all times
Think out of the box to bring new ideas of process improvements that will be game changer to ensure the best user experience related to couriers
Drive projects to improve the quality of KPIs such as Delivery Time and Cancellations as well as work on an ongoing accuracy of our courier forecast
Continuously enable local teams with analysis and dashboards to give visibility on the performance of the main operational KPIs
Work closely with all the verticals from the Operations team (Courier Ops, GX)
Maintain and analyze business reports and information to aid in the decision-making process of supply chain operational needs, including daily, weekly and monthly reports
Drive sales for Glovo Brand Marketing Services for the Brand Partners
Implement Glovo Brand Marketing Services strategy for the Polish market with support from the Brand Partnership Manager
Fully understand your partners needs in order to recommend and prepare proper offers to maximize the effectiveness of activities and increase sales within the Glovo app
Coordinate across departments to execute best in class activities
Analyze and report the impact of activations to brands and to the Glovo business
Build success stories which helps roll-out the partnerships’ strategy across categories and countries
Będziesz odpowiadać za kilkuosobowy zespół utalentowanych Key Account Managerów, obsługujących naszych kluczowych Partnerów, tak by wspólnie osiągać założenia biznesowe;
Będziesz opiekować się Partnerami Strategicznymi, w tym za takie elementy jak: P&L (rachunek zysków i strat), zarządzanie integracją produktów oraz działania co-marketingowe w celu zwiększenia świadomości marki i aktywizacji Partnera, jak również zapewnienie doskonałości operacyjnej;
Będziesz analizować główne wskaźniki biznesowe (KPIs) kluczowych Partnerów, dbając o comiesięczny wzrost;
Będziesz wspierać swój zespół w konsultacjach z Partnerami, dotyczących inwestycji w platformę Glovo, by zwiększać liczbę zamówień;
Będziesz prowadzić renegocjacje kontraktów, by zapewnić optymalne warunki dla obu stron;
Będziesz zbierać feedback od Partnerów, by ulepszać aplikację Glovo, jak również wspólne działania marketingowe i operacyjne;
Będziesz odpowiadać za wspieranie w rozwoju członków swojego zespołu, w tym ich szkolenia i mentoring, jak również rekrutację nowych osób
Nawiązywanie doskonałych relacji z Partnerami Glovo poprzez spójną i proaktywną komunikację, identyfikowanie ich potrzeb i budowanie zaangażowania (spotkania z partnerami i regularne update’y biznesowe);
Tworzenie i egzekucja planów, mających na celu generowanie wzrostu u Partnerów poprzez akcje marketingowe oraz optymalizowanie menu;
Odpowiedzialnością za P&L klientów ze swojego portfela, w tym sprzedaż dodatkowych usług marketingowych w aplikacji Glovo;
Systematyczną ewaluacją, monitorowaniem i budowaniem raportów nt. Partnerów ze swojego portfolio;
Udoskonalanie operacyjnej efektywności Partnerów, zapewniając przy tym najlepszą obsługę naszym konsumentom
Understand business needs and create insightful analyses helping your team make the right decisions
Acquire deep knowledge of growth KPIs across the marketing funnel (downloads, sign-ups, new customers, existing customers, frequency), what are the key drivers of these and when/ how to pull such levers to drive orders
Run insightful ad-hoc analysis helping the Head of Marketing to craft the country marketing strategy & identify new growth opportunities: For example, assess what city, partners are driving acquisition; identify impact of promotions on user retention and incremental orders’ growth
Analyse how the team's activations drive growth by identifying what has worked, what has not worked and providing actionable insights to help the Marketing Manager improve future activations
Lead recurring business reviews to monitor health of the business including assessment of the competitive landscape and its impact on Glovo's market performance
Support the Central Operations Team and the Local Teams (Areas) with scalable processes that leverage data and directly impact their KPIs
Collaborate closely with all the internal stakeholders from other departments (Sales, Expansion, Account Managers...) to plan, execute, and monitor projects related to operations and the couriers contribution to user experience
Analyze daily and weekly operation metrics with a macro view of the long-term success of the city, having a complete understanding of the local supply situation at all times
Think out of the box to bring new ideas of process improvements that will be game changer to ensure the best user experience related to couriers
Drive projects to improve the quality of KPIs such as Delivery Time and Cancellations as well as work on an ongoing accuracy of our courier forecast
Continuously enable local teams with analysis and dashboards to give visibility on the performance of the main operational KPIs
Work closely with all the verticals from the Operations team (Courier Ops, GX)
Maintain and analyze business reports and information to aid in the decision-making process of supply chain operational needs, including daily, weekly and monthly reports
Lead a team in charge of managing a group of existing cities and driving them to success
Owning the full P&L, as well as the key growth and profitability metrics for your area
Work together with the Regional Director and the functional heads to define winning sales, growth and operations strategies for your cities, and own its implementation
Identify and sign local partnerships, building and managing a commercial dream team
Constantly look for ways to improve the service in your area, staying up to date in terms of news and trends, and looking after operational excellence
Institute best practices and processes which can be replicated across all areas
Build, scale, communicate and maintain detailed reporting models to assist regional efforts, both on a strategic and operational level
Lead by example in accordance to our values and set high standards for the team
Budowanie trwałych relacji z Partnerami Glovo poprzez konsekwentną i proaktywną komunikację, identyfikowanie potrzeb i budowanie zaangażowania
Ewaluowanie i raportowanie wskaźników biznesowych dotyczących Twojego portfolio Klientów, podejmując konieczne działania do osiągnięcia celów
Tworzenie i egzekwowanie planów, wspierających rozwój Partnerów, poprzez negocjacje promocji, aktywacje marketingowe oraz udoskonalanie menu (cross selling, upselling, AOV, CR, selling items)
Dbałość o jak najlepszy na rynku kontent w aplikacji Glovo, również poprzez podpisywanie z partnerami umów ekskluzywności
Optymalizowanie widoczności Glovo poprzez akcje marketingowe z naszymi Partnerami
Zwiększanie obrotów Glovo m.in. poprzez renegocjacje prowizji
Budowanie planów działania dotyczących nieaktywnych i odchodzących Partnerów
Udoskonalanie efektywności operacji, by mieć pewność że dostarczamy najlepsze usługi dla naszych Klientów
Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews)
Evaluate, follow up and build reports of your portfolio and KPIs periodically
Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
Ensure that Glovo has the best content by signing exclusivities with partners
Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc.)
Improve Glovo’s revenue through commission renegotiation and selling assets
Understand, build action plans and follow up on churned and inactive partners
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement
Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs
Draw and execute plans, making your partners grow through promos negotiations, marketing activations, and menu performance (selling items, AOV, Conversion Rate, cross-selling, and upselling)
Ensure that Glovo has the best content by signing exclusivities with partners
Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc.)
Improve Glovo’s revenue through commission renegotiation and selling assets
Understand, build action plans and follow up on churned and inactive partners
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
Drive sales for Glovo Brand Marketing Services for the Brand Partners
Implement Glovo Brand Marketing Services strategy for the Polish market with support from the Brand Partnership Manager
Fully understand your partners needs in order to recommend and prepare proper offers to maximize the effectiveness of activities and increase sales within the Glovo app
Coordinate across departments to execute best in class activities
Analyze and report the impact of activations to brands and to the Glovo business
Build success stories which helps roll-out the partnerships’ strategy across categories and countries
Business Development Manager - Expansion (They/She/He)
Warszawa
Wygasła: 25.05.2022
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
Lead a 360 team in charge of launching new cities and driving them to success in record time, having a direct impact on Glovo’s expansion agenda in Poland
Work together with the Head of Expansion and the functional heads to define winning sales, growth and operations strategies for your cities, and own its implementation end to end
Identify and sign local partnerships, plan and execute the onboarding of local couriers, recruit and train your local team to pave the road to success
Build, scale, communicate and maintain detailed reporting models to assist expansion efforts, both on a strategic and operational level
Be the representative for Glovo in your area for press, launch events, conferences, and media interactions
Lead by example in accordance to our values and set high standards for the team
Travel up to 40% of the time, moving between cities in Poland
Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement
Evaluate, follow up and build reports of your portfolio and KPIs periodically
Take actions to reach your goals and company OKRs
Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (selling items, AOV, Conversion Rate, cross selling and upselling)
Ensure that Glovo has the best content by signing exclusivities with partners
Optimize Glovo visibility through marketing actions with our partners (using marketing kits, merchandising, etc.)
Improve Glovo’s revenue through commission renegotiation and selling assets
Understand, build action plans and follow up on churned and inactive partners
Improve operational efficiency of our partners by making sure we always deliver the best service to our customers
Budowanie trwałych relacji z Partnerami Glovo poprzez konsekwentną i proaktywną komunikację, identyfikowanie potrzeb i budowanie zaangażowania
Ewaluacja i raportowanie wskaźników biznesowych dotyczących Twojego portfolio Klientów, poprzez podejmowanie działań, koniecznych do osiągnięcia celów stanowiskowych, zgodnych z założeniami całej firmy
Tworzenie i egzekwowanie planów wspierających rozwój Partnerów, poprzez negocjacje promocji, aktywacje marketingowe oraz udoskonalanie menu (cross selling, upselling, AOV, CR, selling items)
Dbanie o jak najlepszy na rynku kontent w aplikacji Glovo, również poprzez podpisywanie z partnerami umów ekskluzywności
Optymalizowanie widoczności Glovo poprzez akcje marketingowe z naszymi Partnerami
Zwiększanie obrotu Glovo m.in. poprzez renegocjacje prowizji
Budowanie planów działania, dotyczących nieaktywnych i odchodzących Partnerów
Praca nad udoskonalaniem efektywności operacji, by mieć pewność że dostarczamy najlepsze usługi dla naszych Klientów
Support the implementation of local Marketing activations, collaborating with cross-functional teams (CRM, Design, Digital, Accounts) on activities such as promotional campaigns (promo creation / auditing, creative asset requests, partners selection) and performance marketing
Keep updated the activity grid with info regarding planned activations, new city launches, partner ranking
Monitor competitive landscape and collect relevant insights to help the Growth & Marketing Team to craft the country marketing strategy
Support on ad-hoc analyses and projects based on business needs as identified by local and global Marketing Team