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Acting as a primary interface for customers, distributors, potential clients
Actively monitoring open orders and lead-time developments to ensure on-time delivery and keeping in touch with customer for any notifications
Receiving and processing all types of customer orders including complex and internal requests related to customer inquiries (laboratory work requests, brochures or sample sending etc.)
Responsible for inquiry & order handling process (offer management, price calculations as well as handling returns)
Performing standard Customer and Price Master Data Maintenance in SAP as well as in CRM system
Depending on your skills and experience joining Axalta team you might specialize either in Customer Service or Sales Support. Both positions are key roles for excellent client service experience
Acting as a primary interface for customers, distributors, potential clients
Actively monitoring open orders and lead-time developments to ensure on-time delivery and keeping in touch with customer for any notifications
Receiving and processing all types of customer orders including complex and internal requests related to customer inquiries (laboratory work requests, brochures or sample sending etc.)
Responsible for inquiry & order handling process (offer management, price calculations as well as handling returns)
Performing standard Customer and Price Master Data Maintenance in SAP as well as in CRM system
Acting as a primary interface for customers, distributors, potential clients
Actively monitoring open orders and lead-time developments to ensure on-time delivery and staying in touch with customer for any notifications
Receiving and processing all types of customer orders including complex and internal requests related to customer inquiries (laboratory work requests, brochures or sample sending etc.)
Responsible for inquiry & order handling process (offer management, price calculations as well as handling returns)
Performing standard Customer and Price Master Data Maintenance in SAP as well as in CRM system