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Time constraints: Relocation from current space by the end of July 2024. It’s quick, we know!
Strategize and Execute the Office Transition: You'll be at the helm of moving our office to a new co-working space, planning and executing the relocation of office and IT equipment, with a keen eye on leaving most behind as we embrace remote work
Tech Savvy: Use Jira like a pro, keeping tasks on track and everyone updated
Champion of Collaboration: Liaise effectively with teams across facilities, IT, networks, DevOps, admin, and legal departments to ensure a seamless move
Budget Wizard: Manage budgets like a pro, ensuring cost-effectiveness without compromising on quality
Vendor Negotiation and Coordination: Work your magic with vendors to ensure our office move is a success, from lease negotiations to equipment disposal
Compliance Guru: Keep us in the clear legally, ensuring all aspects of the move are compliant with local laws and regulations
Communication is Key: Maintain clear, consistent communication across teams in both Poland and the UK, using your fluent English to keep everyone aligned and informed
Analytical Post-Move Insights: After the move, we’ll look to you for a debrief on what went well and areas for improvement, setting us up for success in future transitions
Assist in assessing IaC designs, their implementation into production, automating where possible, and documenting solutions leveraging Amazon Web Service (AWS) and other third-party solutions
Assist security engineering within HLs cloud infrastructure team to build and improve security logging and native AWS tooling
Manage the AWS cloud security logging capabilities, ensuring these are always functioning correctly
Document the security tooling, enabling other teams to architect and build solutions which conform to the structure
Assist the lead cloud security engineer by providing subject matter expertise as it relates to AWS cloud platforms and emerging cloud technologies
Delivery of security analysis, recommendations, projects and compliance methods and practice
Assist in the design of a strategy to create a custom automated methodology for identifying potential security principles violations and providing increased early detection capabilities using SIEM & CSPM tools
Assist in assessing IaC designs, their implementation into production, automating where possible, and documenting solutions leveraging Amazon Web Service (AWS) and other third-party solutions
Assist security engineering within HLs cloud infrastructure team to build and improve security logging and native AWS tooling
Manage the AWS cloud security logging capabilities, ensuring these are always functioning correctly
Document the security tooling, enabling other teams to architect and build solutions which conform to the structure
Assist the lead cloud security engineer by providing subject matter expertise as it relates to AWS cloud platforms and emerging cloud technologies
Delivery of security analysis, recommendations, projects and compliance methods and practice
Assist in the design of a strategy to create a custom automated methodology for identifying potential security principles violations and providing increased early detection capabilities using SIEM & CSPM tools
Responsible for managing delivery process – both internal and external – involved backlog grooming, dependency planning, participating in agile ceremonies
Responsible for planning work – to user story level by ensuring requirements sufficiency and adherence to design standards
Responsible for receiving work by verifying test cases, doing code reviews for merge requests – validating if delivered work matches statements of work deliverables
Responsible for leading and contributing to POCs on new technologies
Responsible for establishing and maintaining engineering processes (feedback loops, design choices, etc)
Evaluate data elements to identify and ensure all potential risks (financial, people, regulatory and operational) are managed and mitigated effectively through escalation points
Accurate Data Profiling, observation reports will be generated and made available to data owners, working collaboratively with Senior Data Quality Analysts
Assessment and acquisition of metadata onto the HL Data Management tool ensuring accuracy and appropriate steps to ensure quality including peer review
Profiling large datasets using the HL Data Management tool to determine data quality and integrity
Develop and maintain data management dashboards working with wider team to generate ideas and that generate visibility of Data Quality across the dimensions
Investigate data quality issues to identify the size, scale and potential impact to the business
Formulate and provide recommendations to the Senior Data Quality Analysts and wider data management team, regarding data quality outcomes
Evaluate and present Data Management enterprise coverage against key metrics to Data Owners
Assist in assessing IaC designs, their implementation into production, automating where possible, and documenting solutions leveraging Amazon Web Service (AWS) and other third-party solutions
Assist security engineering within HLs cloud infrastructure team to build and improve security logging and native AWS tooling
Manage the AWS cloud security logging capabilities, ensuring these are always functioning correctly
Document the security tooling, enabling other teams to architect and build solutions which conform to the structure
Assist the lead cloud security engineer by providing subject matter expertise as it relates to AWS cloud platforms and emerging cloud technologies
Delivery of security analysis, recommendations, projects and compliance methods and practice
Assist in the design of a strategy to create a custom automated methodology for identifying potential security principles violations and providing increased early detection capabilities using SIEM & CSPM tools
Assist in assessing IaC designs, their implementation into production, automating where possible, and documenting solutions leveraging Amazon Web Service (AWS) and other third-party solutions
Assist security engineering within HLs cloud infrastructure team to build and improve security logging and native AWS tooling
Manage the AWS cloud security logging capabilities, ensuring these are always functioning correctly
Document the security tooling, enabling other teams to architect and build solutions which conform to the structure
Assist the lead cloud security engineer by providing subject matter expertise as it relates to AWS cloud platforms and emerging cloud technologies
Delivery of security analysis, recommendations, projects and compliance methods and practice
Assist in the design of a strategy to create a custom automated methodology for identifying potential security principles violations and providing increased early detection capabilities using SIEM & CSPM tools
As an Office and HR Coordinator, you will split your time between operational (60%) and people tasks (40%):
Office and administration areas (60%)
• Ensuring the office is a great place to work with everything the team needs. You will make sure all the supplies never run out (coffee, fruit, office equipment, paper, etc)
• Monitoring the office in terms of possible repairs/maintenance works - if necessary, ordering repairs/maintenance works
• Maintaining documentation and correspondence
• Organizing business travels
• Vendor Management (process) and managing office suppliers including cleaning services, health and safety, couriers, mobile phone services
• You will be coordinating and settling expenses in WorkDay and other registers
• Oversee and support all other administrative duties in the office and ensure that the office is operating smoothly
People/HR area (40%)
• Supporting recruitment processes by scheduling interviews, publishing job ads and preparing reports as requested
• Supporting other HR processes like employment, B2B contractors, performance management
• You will coordinate smooth documentation flow, and make sure all our data are organised and accessible
• Providing analytical and well-documented reports to the rest of the team, analysing metrics and being able to use data to solve problems and design solutions
Ensuring the office is a great place to work with everything the team needs. You will make sure all the supplies never run out (coffee, fruit, office equipment, paper, etc)
Monitoring the office in terms of possible repairs/maintenance works - if necessary, ordering repairs/maintenance works
Maintaining documentation and correspondence
Organizing business travels
Vendor Management (process) and managing office suppliers including cleaning services, health and safety, couriers, mobile phone services
You will be coordinating and settling expenses in WorkDay and other registers
Oversee and support all other administrative duties in the office and ensure that the office is operating smoothly
Supporting recruitment processes by scheduling interviews, publishing job ads and preparing reports as requested
Supporting other HR processes like employment, B2B contractors, performance management
You will coordinate smooth documentation flow, and make sure all our data are organised and accessible
Providing analytical and well-documented reports to the rest of the team, analysing metrics and being able to use data to solve problems and design solutions
Responsible for creating and maintaining high quality config adhering to agreed team and regulatory governance, and the review of others implementation
Working collaboratively with the team to help deliver significant new features for the business
Providing support for existing implementation in a timely manner
To ensure existing and newly developed solutions are reliable, secure, performant and maintainable
Maintaining ongoing awareness of new Workday release(s)/updates and practices
Responsible for documenting all solutions, produced to agreed team standards
Demonstrate a willingness to learn and further technologies & techniques embraced by the product team
Cultivate strong working relationships both within working squad and in HL as a whole
Actively participating in Workday working groups and communities of practice designed to support the product team internal/external
Continually developing both technical and interpersonal skills (weighted towards technical)
Create final visual design for handoff to developers
Screen and interaction design using our internal UI library
Iterate and improve designs based on evidence and sound rational
Working to brand, design guidelines and pattern libraries, and comfortable to challenge and evolve when required responsible for its maintenance and compliance
Cooperation with QA team to verify and validate design implementation
Create final visual design for handoff to developers
Screen and interaction design using our internal UI library
Iterate and improve designs based on evidence and sound rational
Working to brand, design guidelines and pattern libraries, and comfortable to challenge and evolve when required responsible for its maintenance and compliance
Cooperation with QA team to verify and validate design implementation
Create final visual design for handoff to developers
Screen and interaction design using our internal UI library
Iterate and improve designs based on evidence and sound rational
Working to brand, design guidelines and pattern libraries, and comfortable to challenge and evolve when required responsible for its maintenance and compliance
Cooperation with QA team to verify and validate design implementation
Managing a local HR/ Admin team ( 4-5 people) - 25%
• Creating clear vision on how the HR support will be provided to local employees and define clear objectives for the team supporting delivery of the vision
• Building and developing the team based on local business needs
• Building engagement in the team
• Ensuring efficiency in the ways of working of the team
• Ensuring quality of the outcomes of the local team
Business Partnering with the local business: 25%
• Building strong, collaborative relationships with managers and leaders within the business to become a trusted advisor
• Guiding local management on daily HR related topics including Performance Management, Employee Engagement, Training and Development and Employment Relations
• Working in partnership with central teams including Talent Acquisition, L&D, Reward, Compliance ensuring Poland is utilizing and benefiting from group wide resources and adopting best practice where necessary in the local market
• Partnering with the Talent Acquisition team to ensure recruitment is effectively led across locations
• Building and overseeing implementation of local EB strategy
• Introducing and improving employee-centric / employee-experience practices that align with HL culture
• Creating Operating Plan input and Operating Plan control to deliver local initiatives
Employee Relations and Policies: 10%
• Act as escalation point for business leaders and managers on complex employment matters, including performance management, grievances, disciplinary, terminations and collective consultation
• Accountable for overseeing and auditing key employment policies to ensure compliance with local labor law and regulations across the entire employee lifecycle
• Partnering with the local management in ensuring Poland is adhering to central compliance policies
HR Processes: 30%
• Define and oversee standards of service delivery of the Payroll and HR Admin provider (Polfinans)
• Oversee the end to end HR activities of the employee operational lifecycle, from employee on-boarding through to off-boarding, acting as the first point of contact and advisor to managers and escalation point for employees throughout
• Oversee and sign-off HR administration and paperwork
• Oversee and sign-off payroll
• Ensure central HR and People systems are successfully implemented, maintained and utilized for your market
•
Office Management/ Back office administration - 10%
• Ensures high quality of experience for the office based employees
• Ensures health and safety requirements are met and followed
• Ensures clear policies and producers are in place regarding employees travel and
• expenses
Oversees local procurement process ensuring compliance with the company policies and local legal requirements
Co-create Vision, goals and make decisions to focus and coordinate team initiatives
Line management, including performance and development
Identify opportunities to improve the quality and effectiveness of change, whilst promoting an open and inclusive environment. Ensuring productive and sustainable ways of working
Coaching and mentoring teams in support of them becoming more autonomous
Evolve team/product telemetry and encourage data driven, results orientated decision making
Engaging with the other Agile Coaches and the wider business to demonstrate and embed behaviours that reflect our values
Facilitate improvement of our continuous delivery capabilities
Predicting and removing impediments, directly and through process improvements
Increase team agility by providing expertise on agile methods and transformation, considerate of Hl’s context and ambitions
Forming relationships to partner with sister teams across the technology organisation
Create final visual design for handoff to developers
Screen and interaction design using our internal UI library
Iterate and improve designs based on evidence and sound rational
Working to brand, design guidelines and pattern libraries, and comfortable to challenge and evolve when required responsible for its maintenance and compliance
Cooperation with QA team to verify and validate design implementation
Managing a local HR/ Admin team ( 4-5 people) - 25%
• Creating clear vision on how the HR support will be provided to local employees and define clear objectives for the team supporting delivery of the vision
• Building and developing the team based on local business needs
• Building engagement in the team
• Ensuring efficiency in the ways of working of the team
• Ensuring quality of the outcomes of the local team
Business Partnering with the local business: 25%
• Building strong, collaborative relationships with managers and leaders within the business to become a trusted advisor
• Guiding local management on daily HR related topics including Performance Management, Employee Engagement, Training and Development and Employment Relations
• Working in partnership with central teams including Talent Acquisition, L&D, Reward, Compliance ensuring Poland is utilizing and benefiting from group wide resources and adopting best practice where necessary in the local market
• Partnering with the Talent Acquisition team to ensure recruitment is effectively led across locations
• Building and overseeing implementation of local EB strategy
• Introducing and improving employee-centric / employee-experience practices that align with HL culture
• Creating Operating Plan input and Operating Plan control to deliver local initiatives
Employee Relations and Policies: 10%
• Act as escalation point for business leaders and managers on complex employment matters, including performance management, grievances, disciplinary, terminations and collective consultation
• Accountable for overseeing and auditing key employment policies to ensure compliance with local labor law and regulations across the entire employee lifecycle
• Partnering with the local management in ensuring Poland is adhering to central compliance policies
HR Processes: 30%
• Define and oversee standards of service delivery of the Payroll and HR Admin provider (Polfinans)
• Oversee the end to end HR activities of the employee operational lifecycle, from employee on-boarding through to off-boarding, acting as the first point of contact and advisor to managers and escalation point for employees throughout
• Oversee and sign-off HR administration and paperwork
• Oversee and sign-off payroll
• Ensure central HR and People systems are successfully implemented, maintained and utilized for your market
•
Office Management/ Back office administration - 10%
• Ensures high quality of experience for the office based employees
• Ensures health and safety requirements are met and followed
• Ensures clear policies and producers are in place regarding employees travel and
• expenses
Oversees local procurement process ensuring compliance with the company policies and local legal requirements
Co-create Vision, goals and make decisions to focus and coordinate team initiatives
Line management, including performance and development
Identify opportunities to improve the quality and effectiveness of change, whilst promoting an open and inclusive environment. Ensuring productive and sustainable ways of working
Coaching and mentoring teams in support of them becoming more autonomous
Evolve team/product telemetry and encourage data driven, results orientated decision making
Engaging with the other Agile Coaches and the wider business to demonstrate and embed behaviours that reflect our values
Facilitate improvement of our continuous delivery capabilities
Predicting and removing impediments, directly and through process improvements
Increase team agility by providing expertise on agile methods and transformation, considerate of Hl’s context and ambitions
Forming relationships to partner with sister teams across the technology organisation
Building, developing, leading and motivating our DevOps engineering team (currently up to 9 individuals)
Developing and promoting standards ensuring that the team are working in line with industry best practices
Driving a DevOps culture and practices throughout the entire software development life cycle and ensuring that the operational needs of the business are met
Driving efficiency through the identification and automation of manual processes within the delivery lifecycle
Being involved “end to end” with development and delivery of new services
Selection, provision and management of the central services and tool chains. For example, centralised logging and monitoring platforms
Working with stakeholders throughout the technology communities to ensure the best possible outcome for the business
Building, developing, leading and motivating our DevOps engineering team (currently up to 9 individuals)
Developing and promoting standards ensuring that the team are working in line with industry best practices
Driving a DevOps culture and practices throughout the entire software development life cycle and ensuring that the operational needs of the business are met
Driving efficiency through the identification and automation of manual processes within the delivery lifecycle
Being involved “end to end” with development and delivery of new services
Selection, provision and management of the central services and tool chains. For example, centralised logging and monitoring platforms
Working with stakeholders throughout the technology communities to ensure the best possible outcome for the business
Manage access to all IT systems, follow audited procedures
Maintain accurate records, informs colleagues about the process and advises relevant persons of actions taken via our ticket logging system, TOPdesk
Processing incidents and service requests initiated by customers using either the Self-Service Portal, email, or telephone
Responsible for the prompt triage of new incident and service request tickets which are logged with IT; categorising, prioritising and assigning, within agreed timescales
Follow up with clients to ensure their IT systems are fully functional after troubleshooting
Prepare IT equipment for users according to the internal working tools policy
Work closely with our Identify Access Management (IAM) team, to safeguard our IT systems and protect company and client data
Become specialists in key applications used at Hargreaves Lansdown, understanding how applications are used, who uses them and risks of incorrect access being provided
Systematically interprets colleague requests and identifies solutions and possible side effects
Create and update Knowledge Base, Confluence, documentation;
Guiding the team and organisation on how to use Agile/Scrum practices and values to delight customers
Driving teams to get things done, taking ownership of team’s performance
Removing impediments or guiding the team to remove impediments by finding the right personnel to remove those
Building trusted and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving
Facilitating team events to ensure regular progress
Facilitating discussion, decision making, and conflict resolution
Assisting with internal and external communication, improving transparency, and radiating information
Providing all support to the team using a servant leadership style whenever possible and leading by example