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Business Analyst is responsible for providing effective and accurate analytical support to the Lovisa European and UK store teams by producing monthly operational targets, detailed variance analysis and ad-hoc reporting as required
Finance Business Partner to the EU/UK Commercial Sales regional business leader
A leader in process improvement of financial and operational reporting across the business
Preparing and distributing weekly and monthly reporting to the business
Own the day-to-day execution and maintenance of Lovisa.com across desktop and mobile
Manage creation/execution of all on-site content including page builds, asset requests and product selects
Ensure accuracy in product listings, pricing, inventory levels and timely publishing
Assist the Ecommerce Specialist in end-to-end management of key categories and ranges to drive increases in performance and regional results
Collaborate with cross-functional partners to execute and ensure proper implementation of promotions, discounts, and timely removal after campaign periods
Manage merchandising to support merchandise strategies through accurate categorization, merchandise attribution and tags
Assist the Ecommerce Specialist in utilizing key customer behavior data including product views, conversion, bounce rate and engagement to inform on-site navigation, content development and on-page optimizations
Stay informed about industry trends, market competition, and emerging e-commerce practices
Conduct regular competitor analysis to identify opportunities for improvement and innovation
The Legal Counsel will be responsible for legal advice and documentation for Lovisa Europe and other countries as required including:
Drafting and negotiating legal agreements and precedents (predominately leases, commercial contracts and service agreements, joint venture and franchise agreements)
Coordinating ancillary matters and documentation (such as bank guarantee and fitout contributions)
Maintenance of legal document registers and trackers (eg lease status report, bank guarantee report, contracts registers, intellectual property registers, legal matters trackers)
Assisting with managing legal disputes and litigation
Liaising with external lawyers on matters (where applicable)
Keeping informed of legislative changes and legal matters which will affect Lovisa and ensure relevant team members are informed and processes and procedures are implemented to ensure compliance
Providing day to day general legal advice as required
Aktywne wsparcie Menedżera ds. piercingu w regionie EMEA w dostarczaniu mierzalnych wartości piercingu oraz przygotowywaniu nowych planów i wizji na wszytskich rynkach
Skoncentrowanie na sprzedaży i orientacja na osiągnięcie tygodniowych KPI – priorytetowym celem jest sprzedaż w sklepie
Bycie ambasadorem piercingu marki Lovisa
Wspieranie wydarzeń organizowanych przez markę Lovisa - dlatego powinieneś być pasjonatem naszych produktów, piercingu i marki
Szkolenia dla pracowników oraz wsparcie w zakresie piercingu i
Wsparcie w wdrożeniach, szkoleniach i przygotowaniu nowych sklepów
100% zgodności z wytycznymi na wyznaczonym rynku w zakresie modułów edukacyjnych i rozwojowych
Elastyczne podejście do pracy na terenie całego kraju w wielu lokalizacjach. Ta rola będzie wymagała częstych podróży przez 4-5 dni w tygodniu
Analyse Marketplace sales and performance to recommend activities to maximise sales in APAC and CEE
Executing all online content and digital activity across Marketplaces
Work with the eCommerce Planner and working on external tools to ensure correct stock quantities and prices
Develop market insights into trends, retail best practice, and competitor performance on Marketplaces
Working within Marketplaces Account Managers, making analysis and choosing with them win-to-win options
Working closely with Digital Marketing, Customer Service and Fulfilment to create best-in-class, end-to-end customer experiences and improved retention rates
The Legal Counsel will be responsible for legal advice and documentation for Lovisa Europe and other countries as required including:
Drafting and negotiating legal agreements and precedents (predominately leases, commercial contracts and service agreements, joint venture and franchise agreements)
Coordinating ancillary matters and documentation (such as bank guarantee and fitout contributions)
Maintenance of legal document registers and trackers (eg lease status report, bank guarantee report, contracts registers, intellectual property registers, legal matters trackers)
Assisting with managing legal disputes and litigation
Liaising with external lawyers on matters (where applicable)
Keeping informed of legislative changes and legal matters which will affect Lovisa and ensure relevant team members are informed and processes and procedures are implemented to ensure compliance
Providing day to day general legal advice as required
Identifying relevant risks and opportunities, then proposing and implementing necessary corrective actions, while connecting processes across all countries
Drive efficiency while complying with group standards
Creating store budgets, forecasting, targets – and updating the Bi platform
Creating, managing Stores P&L and/or different Entities
Checking and control of the cash flow vs store sale
Store open/close analysis: Cost analysis, including monitoring and explanation of actual cost deviations from BP and forecast
Creating budgets and business models for ecommerce/marketplaces
Drive data quality & controls
Design, maintain and implement processes to manage actively FTEs for actual financial monitoring
Ensure monthly accurate tracking of costs and financial summary preparation
Support the organization by sharing controlling best practices
Introduce improvements in reporting process, data analysis and cost structure maintenance
Prepare recurring reports and answer ad hoc analysis requests at management level
Weekly/monthly/quarterly/yearly result analysis and preparing board packs with the conclusions/recommendations and forecast based on it
The Graphic designer is responsible for printed collateral in-store, and both printed and digital materials for use internally:
Collaborate, brainstorm, and strategize with multiple teams on a wide range of materials that may include career pages, presentations, programming collateral, signage, internal communications, newsletters, and marketing materials (web and print)
Create designs for multiple channels and purposed (example: banners, social media mockups, Instagram stories, Brand presentations, Packaging and Labeling, Advertising (web and print), Newsletters, motion graphics, icons, illustrations, flyers etc.)
Develop and implement a design strategy to keep in mind when creating designs for the company, including brand guidelines, target audience, distribution channels, and more
Ensuring all designs adhere to the company's quality and ethical standards
Staying up-to-date with the latest trends in jewellery and fashion
Presenting design concepts to the team and management
Manage the designs and uploading process for all project materials, based on best practices for using the company content management
Working collaboratively with the production team to ensure designs can be produced effectively
Finance Business Partner to the EU/UK Commercial Sales regional business leader
A leader in process improvement of financial and operational reporting across the business
Preparing and distributing weekly reporting to the business: wage variation, productivity reporting, rotational involvement in the Daily and Weekly Operational Reporting
Preparing and distributing monthly reporting to the business including: Sales and Wage targets, Board Metrics reporting & key KPI’s, Store Manager bonus reporting, Stock-take hours
Upload monthly sales and weekly wages targets into BI reporting tool
Month end responsibilities:
Participate in the monthly CODB analysis, partnering and providing insight and analysis
Prepare monthly store sales, wages and admin expenses forecast to be reviewed by Retail Finance Lead
Upload monthly sales into Lease Eagle
Prepare and distribute monthly Store Contribution & MAT reporting to the business
Maintain all store specific Smartview queries for month-end analysis & variance reporting
Prepare and distribute quarterly Regional, State and Country Manager bonus reporting
Prepare store set-up/pack-down hours in accordance with store roll-out schedule
Prepare SALE set-up/pack-down hour models in accordance with Retail calendar
Maintain base hours and trading hours worksheets
Code store specific invoices and update register
Assisting in building reports and key Sales KPI dashboards
Develop and execute the Trade Marketing plan in line with sales and marketing objectives, and managing the Trade Marketing budget
Improve brand presence and campaign execution across EMEA Region
Conceptualizing and executing trade promotions and rolling out impactful in-store campaigns in collaboration with Global Marketing
Drive retail marketing operational strategies to increase product demand and sales. Play a critical role in supporting sales teams and driving revenue growth
Oversee the creation of engaging content, including press releases, articles, blog posts, and social media content
Plan, create and write business communications on a variety of topics that span company announcements, multimedia, video scripts, key messages and talking points
Support with deck development for company-wide town halls, divisional all-hands meetings, investor presentations, board of directors meetings and more
Build and oversee social media content calendars
Become an expert on Lovisa products and brand identity to respond to all social media inbounds - Press, customer inquiries, and notable reviews—across Lovisa’s European social media channels
Contribute to customer-centric social campaigns to help grow WOM/mentions and harness brand evangelists
Respond to day-to-day press/influencer inquiries and product requests and assist in the execution of press, consumer, influencer, and experiential events
Oversee continued development of comprehensive library and database of resources (press page, fact sheets, etc.)
Monitor the competitive landscape and contribute to ongoing research and monthly business reports
Assist with talent acquisition campaigns to drive awareness, and coordinate and support team member acquisition efforts and celebrations for new store openings
Events planning, management and execution. Coordinate and execute logistics for in-store events and company-wide meetings, all-hands meetings and department broadcasts (whether virtual webinars or in-person), along with other large-scale, strategic meetings that may occur
Primary lead on all high level executive visits (briefing books, speeches and agenda design)
Act as a central source of information for corporate, issues management and strategic initiatives
Identify internal communication gaps and opportunities, report out on findings and make recommendations for improvements
Interact with leadership; ability to maintain the highest level of confidentiality and professionalism
Store maintenance tasks: Coordinate with store suppliers to organize maintenances, repairs, projects related with the store maintenance (e.g. ensure we comply with new European energy saving regulations)
Administration tasks (eg. organizing and seeking approval of the invoices, coordination of the documentation)
Handle internal and external enquiries and re-route urgent matters for attention
Respond and provide relevant information, and documentation, where possible, to inquiries on behalf of the Store Development Manager
Develop and manage supplier relationships that are accurate, timely
Effective evaluation of the performance of the Store Manager, using the reports available and set clear objectives to achieve Lovisa directives and benchmarks,
Ensure communication, through morning calls, written action plans, notices from internal system and one-on-one meetings is clear and consistent, with an aim to coach and develop the Team,
Recruit passionate and customer focused Team to develop for the future and the ensure the succession,
Reduce unnecessary costs, through effective rostering,
Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practices,
Ensure punctuality and accuracy of all Payroll requests for New Starters, changes to employment details and vacancy updates are returned within the set timeframes,
Ensure holiday requests meet the blackout period criteria and do not impact on the company needs at that
This will give great inhouse experience for an agency recruiter who wants to do a contract within a company
The role:
This role is to help us facilitate Store management recruitment in our German stores from Warsaw
Develop and implement agile recruiting plans for different situations in different locations for store management roles. Sometimes Indeed works, sometimes GoogleJobs, sometimes Linked-in, or we might need Xing. Or sometimes the shopping centre job-board. Sometimes internal referrals, or a store-window advertisements. Sometimes you may need to do a proactive LinkedIn or database search. You work out what’s our best supply channels for each area
In Lovisa stores, the Hiring Managers assess and interview all candidates – however your job is to screen and first-round interview Manager roles for them, make sure they have good supply, and good quality for their interviews
Social Media recruitment – maximize the channels at our disposal
Yes, there is reporting to do. Yes, you will have to post job ads
You will be asked to help implement the Application Tracking System we have in Europe
And - you will be working with top-notch recruitment and HR leadership in Europe. You should expect high exposure to best-practice thinking in recruitment, and we welcome your input and ideas
Jako nasz Kierownik Sklepu będziesz mieć szansę rozwijać się w szybko zmieniającym się otoczeniu, rozwijać swoje umiejętności, aby zostać inspirującym liderem zespołu, liderem zmotywowanym do prowadzenia sprzedaży i życia w sposób dostosowany do naszej marki i naszych wartości. W zamian za Twoje zaangażowanie oraz za Twoje świetne wyniki, otrzymasz możliwość dalszego rozwoju swojej kariery w międzynarodowym i ogólnoświatowym biznesie
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Financial Accountant with French
Cicha 7, Śródmieście, Warszawa
Wygasła: 09.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Ownership of the monthly, quarterly and annual reporting process for 2 French legal entities
Preparation of statutory accounts under IFRS to contribute to the year-end audit
Compliance with regulation and all legal requirements, including tax
Preparing and reviewing monthly VAT reporting and lodgements
This will give great inhouse experience for an agency recruiter who wants to do a contract within a company
The role:
This role is to help us facilitate Store management recruitment in our German stores from Warsaw
Develop and implement agile recruiting plans for different situations in different locations for store management roles. Sometimes Indeed works, sometimes GoogleJobs, sometimes Linked-in, or we might need Xing. Or sometimes the shopping centre job-board. Sometimes internal referrals, or a store-window advertisements. Sometimes you may need to do a proactive LinkedIn or database search. You work out what’s our best supply channels for each area
In Lovisa stores, the Hiring Managers assess and interview all candidates – however your job is to screen and first-round interview Manager roles for them, make sure they have good supply, and good quality for their interviews
Social Media recruitment – maximize the channels at our disposal
Yes, there is reporting to do. Yes, you will have to post job ads
You will be asked to help implement the Application Tracking System we have in Europe
And - you will be working with top-notch recruitment and HR leadership in Europe. You should expect high exposure to best-practice thinking in recruitment, and we welcome your input and ideas
Jako zastępca kierownika sklepu, będziesz mieć okazję na rozwijanie się w szybko zmieniającym się otoczeniu oraz zostać zaangażowanym, entuzjastycznym członkiem Naszego zespołu, który żyje zgodnie z najnowszymi trendami czy dostosowuje się do kultury i wartości Naszej marki. To świetna okazja, byś uruchomił swoje umiejętności i przyśpieszył rozwój swojej kariery zawodowej. Zapewnimy Ci wszystkie szkolenia, które przydadzą się do rozwoju Twojej kariery w handlu detalicznym. Opracowaliśmy kompleksowy program rozwoju w zarządzaniu, który pokaże Ci wszystkie aspekty prowadzenia własnego sklepu, pozwoli Nam wspierać Twój rozwój w Naszej firmie i zaplanować wewnętrzny plan sukcesji, jeśli będziesz gotowy do podjęcia nowego wyzwania i kiedy taka okazja się pojawi
Jako nasz Kierownik Sklepu będziesz mieć szansę rozwijać się w szybko zmieniającym się otoczeniu, rozwijać swoje umiejętności, aby zostać inspirującym liderem zespołu, liderem zmotywowanym do prowadzenia sprzedaży i życia w sposób dostosowany do naszej marki i naszych wartości. W zamian za Twoje zaangażowanie oraz za Twoje świetne wyniki, otrzymasz możliwość dalszego rozwoju swojej kariery w międzynarodowym i ogólnoświatowym biznesie
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Kierownik sklepu
Zgrupowania AK "Kampinos" 15, Bielany, Warszawa
Wygasła: 01.10.2023
pełny etat
umowa o pracę
praca stacjonarna
starszy specjalista (Senior)
Obowiązki:
Jak będzie wyglądać Twój dzień w tej roli:
Jako nasz Kierownik Sklepu będziesz mieć szansę rozwijać się w szybko zmieniającym się otoczeniu, rozwijać swoje umiejętności, aby zostać inspirującym liderem zespołu, liderem zmotywowanym do prowadzenia sprzedaży i życia w sposób dostosowany do naszej marki i naszych wartości. W zamian za Twoje zaangażowanie oraz za Twoje świetne wyniki, otrzymasz możliwość dalszego rozwoju swojej kariery w międzynarodowym i ogólnoświatowym biznesie
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Executive Assistant
Cicha 7, Śródmieście, Warszawa
Wygasła: 24.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Working with the C-Suite team of our international company when they travel to Europe
Making travel and accommodation arrangements with accuracy and efficiency
Managing executives’ calendars and set up meetings, prioritization of the meetings, monitor deadlines, take follow up actions
Organize and assist the daily work and ongoing projects of the executives
Ensuring the flow of information between Executives and the organization
Taking minutes, preparing summaries, drafting notes and emails
The Legal Counsel will be responsible for legal advice and documentation for Lovisa Europe and other countries as required including:
Drafting and negotiating legal agreements and precedents (predominately leases, commercial contracts and service agreements, joint venture and franchise agreements)
Coordinating ancillary matters and documentation (such as bank guarantee and fitout contributions)
Maintenance of legal document registers and trackers (eg lease status report, bank guarantee report, contracts registers, intellectual property registers, legal matters trackers)
Assisting with managing legal disputes and litigation
Liaising with external lawyers on matters (where applicable)
Keeping informed of legislative changes and legal matters which will affect Lovisa and ensure relevant team members are informed and processes and procedures are implemented to ensure compliance
Providing day to day general legal advice as required
• Execution of global Loss Prevention Strategy in Europe
• Educate Regional team on Loss Prevention, Health & Safety and Security
• Visit retail stores educating team on Loss Prevention, Health & Safety & Security
• Address breaches of company policy with retail team
• Identify and investigate both internal and external theft
• Liaise with Regional Managers and Country Managers about breaches of
company procedures in store and data integrity issues
• Data Analysis – work through monthly exception reporting and investigate
findings
• Investigate cash variance/banking discrepancies as required
• Drive LP awareness and culture with retail teams
• Conduct store audits – check company cash management and operational
procedures are being adhered to and all equipment is functioning properly
• Education of Retail Team on Loss Prevention at workshops and management
meetings
• Investigating store shrinkage and the implementation of action plans
• Management/Maintenance of CCTV systems with weekly footage review of
focus stores
• Ensuring compliance to Health & Safety laws in each market
• Managing external service providers – H&S
• Provide guidance and support to H&S committees across Europe
Administration:
• Ensure punctuality and accuracy of all paperwork
• Review and follow up of all LP and Cash management reports
• To ensure holiday requirements do not impact on company needs
• Adhere to Lovisa company policy and procedure
• To ensure that all reports are submitted within required deadlines
Contribution to the Group:
• Contribute actively to the business strategic direction
• Contributes positively and energetically to group meetings and company events
• Provides an example for others to follow
• Trains and develops team for future positions of leadership
• Participates in projects to improve the operation of the department/company
• Has always a positive can-do attitude, whilst listening, challenging and directing
• Coachable in all aspects, flexible and proactive in style
Other duties and special projects within skill and competency level as required
Your hours of work will vary in line with the needs of the business and opening hours of the Retail stores so you must be flexible regarding working hours
Jako nasz Kierownik Sklepu, będziesz mieć szansę rozwijać się w szybko zmieniającym się otoczeniu i stać się zaangażowanym, entuzjastycznym, inspirującym liderem zespołu, zmotywowanym do prowadzenia sprzedaży i życia w sposób odpowiadający kulturze i wartościom Naszej marki. W zamian za Twoje zaangażowanie oraz za Twoje wybitne wyniki, otrzymasz możliwość dalszego rozwoju swojej kariery w międzynarodowym i ogólnoświatowym biznesie
od 5500 do 7500 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Kierownik sklepu
Ostrobramska 75, Praga-Południe, Warszawa
Wygasła: 25.02.2023
pełny etat
umowa o pracę
praca stacjonarna
kierownik / koordynator
Obowiązki:
Jako nasz Kierownik Sklepu, będziesz mieć szansę rozwijać się w szybko zmieniającym się otoczeniu i stać się zaangażowanym, entuzjastycznym, inspirującym liderem zespołu, zmotywowanym do prowadzenia sprzedaży i życia w sposób odpowiadający kulturze i wartościom Naszej marki. W zamian za Twoje zaangażowanie oraz za Twoje wybitne wyniki, otrzymasz możliwość dalszego rozwoju swojej kariery w międzynarodowym i ogólnoświatowym biznesie
od 5500 do 8000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sprzedawca - Doradca klienta
Ostrobramska 75, Praga-Południe, Warszawa
Wygasła: 25.02.2023
pełny etat, część etatu
umowa o pracę
praca stacjonarna
pracownik fizyczny
Obowiązki:
Zapewnienie wyjątkowego wrażenia każdemu klientowi, korzystając z kroków 'styling for success'
Dzielenie się wiedzą o produkcie podczas stylizacji klientów
Odbiór dostaw towarowych i wprowadzanie ich do sprzedaży
Merchandising – pomoc Kierownikowi sklepu w merchandisingu i sprzątaniu
Obsługa sklepowych programów komputerowych, kasy fiskalnej i innych urządzeń do prowadzenia sprzedaży
The Talent Acquisition Specialist is responsible for managing end-end recruitment and attracting top talent for Europe
Partnering with Senior Leaders and Department Managers, the Talent Acquisition Specialist will be responsible for ensuring all new hires are culturally aligned and meet role specific skillset requirements that contribute to high performing teams
The Talent Acquisition Specialist is responsible for:
- Support Talent Acquisition Manager in providing end-end recruitment solutions across the business locally
- Attract and retain top talent for Europe
- Proactively source top talent and develop talent pools for current and future opportunities
- Source, phone screen and shortlist candidates
- Partner with department managers to appoint and hire top talent into the business
- Build and maintain strong relationships with internal and external stakeholders
- Manage offer and negotiation phase of recruitment, through to candidate acceptance
- Provide candidate care and follow up post interview
- Proactively source new talent and develop talent pools for future opportunities via multiple channels including Indeed, LinkedIn and referrals
- Reduce agency expenditure by filling roles internally
- Committed to on-going recruitment strategies to continually attract top talent
The Payroll Specialist with Italian will be responsible for:
• Processing of the monthly payroll for the company in accordance with relevant collective agreement and salary conditions for Italy (in conjunction with the relevant BPO Payroll Provider
• Maintain the T&A system for new starters, terminations and other employee changes. Update to comply with current statutory conditions and rates
• Onboard and offboard all team members to ensure 100% compliance with Italy’s legislation
• Provide accurate advice to management and staff on payroll matters
• Registering contracts and ensuring contractual changes are current in all systems
• Calculation and processing of termination payments
• Processing increases and calculation of backpays
• Administration of relevant payroll related creditors including application forms, lodgements and termination processing and ensuring statutory payments are made on time
• Calculate and summarise and input the hours into the ADP Celergo system
• Ensure that all hours, deductions and payroll instructions are processed accurately by the outsourced provider in accordance with the monthly instruction
• Provision of payroll reports to relevant departments
• Filing of the payroll, employee files, etc
• Processing all Month End responsibilities, including preparation of journals, reconciling GL accounts, and month end reporting as requested
• Answering of all emails and Zendesk queries within a timely manner (24 hrs)
• Assisting with other Administrative tasks as directed
The Payroll Specialist with French will be responsible for:
• Processing of the monthly payroll for the company in accordance with relevant collective agreement and salary conditions for France (in conjunction with the relevant BPO Payroll Provider
• Maintain the T&A system for new starters, terminations and other employee changes. Update to comply with current statutory conditions and rates
• Onboard and offboard all team members to ensure 100% compliance with France legislation
• Provide accurate advice to management and staff on payroll matters
• Registering contracts and ensuring contractual changes are current in all systems
• Calculation and processing of termination payments
• Processing increases and calculation of backpays
• Administration of relevant payroll related creditors including application forms, lodgements and termination processing and ensuring statutory payments are made on time
• Calculate and summarise and input the hours into the ADP Celergo system
• Ensure that all hours, deductions and payroll instructions are processed accurately by the outsourced provider in accordance with the monthly instruction
• Provision of payroll reports to relevant departments
• Filing of the payroll, employee files, etc
• Processing all Month End responsibilities, including preparation of journals, reconciling GL accounts, and month end reporting as requested
• Answering of all emails and Zendesk queries within a timely manner (24 hrs)
• Assisting with other Administrative tasks as directed
The Payroll Specialist with German will be responsible for:
• Processing of the monthly payroll for the company in accordance with relevant collective agreement and salary conditions for DACH Region (in conjunction with the relevant BPO Payroll Provider
• Maintain the T&A system for new starters, terminations and other employee changes. Update to comply with current statutory conditions and rates
• Onboard and offboard all team members to ensure 100% compliance with DACH Region’s (Germany, Austria & Switzerland) legislations
• Provide accurate advice to management and staff on payroll matters
• Registering contracts and ensuring contractual changes are current in all systems
• Calculation and processing of termination payments
• Processing increases and calculation of backpays
• Administration of relevant payroll related creditors including application forms, lodgements and termination processing and ensuring statutory payments are made on time
• Calculate and summarise and input the hours into the ADP Celergo system
• Ensure that all hours, deductions and payroll instructions are processed accurately by the outsourced provider in accordance with the monthly instruction
• Provision of payroll reports to relevant departments
• Filing of the payroll, employee files, etc
• Processing all Month End responsibilities, including preparation of journals, reconciling GL accounts, and month end reporting as requested
• Answering of all emails and Zendesk queries within a timely manner (24 hrs)
• Assisting with other Administrative tasks as directed
The Regional Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through:
Effective Store visits. Evaluate the performance of the Store Manager, utilizing the reports available and set clear objectives to achieve Lovisa directives and benchmarks
Ensure communication, through morning calls, written action plans, notices from internal system and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team
Recruit passionate and Customer focused Team to develop and succession plan through Lovisa
Reduce unnecessary costs, through effective rostering - the right people at the right time
Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practice