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Provide support to our end customers, both consumers and corporate customers, on setup and configuration of F-Secure software via different support channels (phone, chat and online community)
Perform log analysis to find and resolve the root cause of issues reported by the customers
Work together with world-class experts in F-Secure Labs to combat malicious programs (malware)
Represent the voice of the customer to influence future product improvement and development
Advise the customer on how to stay safe on the Internet
Provide support to our end customers, both consumers and corporate customers, on setup and configuration of F-Secure software via different support channels (phone, chat and online community)
Perform log analysis to find and resolve the root cause of issues reported by the customers
Work together with world-class experts in F-Secure Labs to combat malicious programs (malware)
Represent the voice of the customer to influence future product improvement and development
Advise the customer on how to stay safe on the Internet