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Kierownik zmiany gastronomii
Kiełbaśnicza 2, Stare Miasto, Wrocław
Wygasła: 22.09.2023
full-time
umowa zlecenie
full office work
manager / supervisor
Obowiązki:
Job Opportunity: Kierownik Zmiany at Kapka Wina Wroclaw
Are you passionate about the hospitality industry? Kapka Wina Wroclaw, a renowned wine bar located in Wroclaw, is currently seeking a talented and dedicated Kierownik Zmiany to join our team. If you possess excellent leadership skills, a strong customer service mindset, and a love for fine wines, this is the perfect opportunity for you!
Job Responsibilities:
As Kierownik Zmiany at Kapka Wina Wroclaw, your primary responsibility will be to oversee the front-of-house operations and ensure exceptional service delivery. Your duties will include, but are not limited to:
- Leading and motivating the waitstaff team to provide outstanding customer service
- Training and onboarding new waitstaff members, including providing guidance on service standards and product knowledge
- Coordinating the seating arrangements to ensure efficient table turnover and optimal guest satisfaction
- Assisting with resolving customer inquiries, concerns, and complaints in a prompt and professional manner
- Collaborating with the management team to develop and implement service strategies and policies
-Maintaining a clean and organized dining area, ensuring adherence to health and safety regulations
-Conducting performance evaluations and providing constructive feedback to enhance team members' skills and performance