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Data Management Specialist
Stanisława Klimeckiego 4, Podgórze, Kraków
Wygasła: 12.04.2024
full-time
umowa zlecenie
kontrakt B2B
hybrid work
specialist (Mid / Regular)
Obowiązki:
Collecting data from various sources such as databases, CRM systems, ensuring data is comprehensive, up-to-date and in line with business requirements
Perform data analysis to identify trends, patterns and relationships that may be useful to the business
Supporting business teams in making data-driven decisions and using data analytics to optimise processes and strategies
Implement and configure processes in line with business requirements
Monitoring data quality, detecting and resolving any errors or inconsistencies, and regularly reporting on the results and progress of data management
Collaborate with various teams in the organisation to ensure effective data management and business support
Providing training and support to users on data management tools and practices, including how to access and use data securely and efficiently
Improve data management practices, tools and technologies to improve data quality, performance and value for the organization according to reported needs
Regularly evaluating our IT systems to ensure they meet the necessary demands
Assisting with network administration tasks
Ensuring data storage is safe and secure
Resolving all issues coworkers have with their IT systems and software
Educating coworkers about network security and best practices for computer usage
Supporting the day-to-day operations of our computer network
Liaise with vendors and service providers to ensure efficient and cost-effective acquisition of technology purchases; oversee warranties and service agreements
Prepare paperwork and schedules for a smooth new-hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience
Handle all administrative tasks for onboarding, new-hire orientations, and exit interviews, including data entry in (HRIS) and audits for accuracy and compliance
Provide a dedicated and effective People advisory service to employees that covers absence and health issues, conduct and capability, grievances, organizational change, and all other people-relations matters
Be the primary backup for payroll processing, including biweekly and semimonthly updates to employee files, bonus/incentive pay, vacation/sick pay, expense reimbursements and benefits changes
Develop and implement effective Google Ads, LinkedIn Ads, and Facebook Ads campaigns, with a focus on increasing Demand and Lead Generation
Conduct ongoing testing and experimentation to identify opportunities for improvement and innovation
Analyze and optimize campaigns based on performance data and insights, including audience targeting, ad copy, and landing page optimization
Collaborate with other members of the team, including content writers, designers, and account managers, to ensure campaigns are aligned with our goals and objectives
Stay up-to-date with industry trends and best practices to continuously improve the company's advertising offerings
Driving revenue growth by identifying and capitalizing on cross-selling and upselling opportunities within our existing customer base
Collaborate closely with sales, marketing, and customer service teams to develop and implement strategies that enhance customer satisfaction and increase sales revenue, followed with dedicated sales campaigns
Develop a deep understanding of the company's products and services to cross-sell and upsell to customers effectively
Monitor and report on the success of cross-selling initiatives. Provide regular reports on key performance indicators (KPIs) and make recommendations for improvements
Own and operationalize all plans and strategies for developing business and achieving the company’s sales goals
Assists in the development of the sales plan. Prepares forecasts and KPI reporting for use in organizational planning, financial forecasting, budget setting and strategic planning
Evangelize the product and personally help close the largest deals
Work collaboratively across teams - including Customer Success, Product and Marketing
Establish the inbound lead requirements needed to meet your sales objectives
Provide full visibility into the sales pipeline at every stage of development
Establish and foster Partnerships with our Partner network and relationships with key customers both externally and internally
Hire, train, and lead a team of first-class Account Executives, Sales Managers and Partner Managers as the company grows
Support integration with acquired companies to ensure sales processes are pushed down and executed in subsidiaries
Driving revenue growth by identifying and capitalizing on cross-selling and upselling opportunities within our existing customer base
Collaborate closely with sales, marketing, and customer service teams to develop and implement strategies that enhance customer satisfaction and increase sales revenue, followed with dedicated sales campaigns
Develop a deep understanding of the company's products and services to cross-sell and upsell to customers effectively
Monitor and report on the success of cross-selling initiatives. Provide regular reports on key performance indicators (KPIs) and make recommendations for improvements
Lead the Product Go To Market stream engaging with Product Owners as well Sales, Customer Success and Demand Gen to deliver powerful Product Campaigns maximizing customer adoption as well as developing awareness of our product for prospects
Conduct thorough market review to identify customer needs, market trends, and competitive landscape
Analyze market data to develop insights and recommendations for product positioning and differentiation
Translate technical details into benefits for the user
Assistance with the creation of attractive messages in marketing channels (landing pages, advertising campaigns)
Work with various teams (design, content, acquisition, product, sales) to implement activities, educate and prepare different materials
Assist in evaluating projects using relevant KPIs and feedback from existing and potential customers
Stay updated on industry trends, competitor activities, and emerging technologies
Gathers business intelligence from a variety of sources including company data, industry and field reports, and public information
Assesses market strategies by analyzing related products, markets, or trends
Compiles business intelligence or trends to support actionable recommendations
Maintains current knowledge of industry and business trends through communication with professional organizations, suppliers, customers, competitors, and other informed individuals
Summarizes financial and economic data reports for review by executives, managers, clients, and stakeholders
Generate interest from scratch via email and phone
Helping in the process of Partner acquisition
Maintain Salesforce and update with new contact information, on a daily basis
Develop helpful plans that will target new and prospective customers for the organization
Build and cultivate prospect relationships by initiating communications and conducting follow-up qualifications in order to move opportunities into the sales funnel
Assist Account Executive with managing the day-to-day business in existing accounts
Coordinate data collection for sales presentations
Participate in related departmental projects
Present market updates and insight to AEs
Stay abreast of industry trends, business opportunities, and best practices
Set up meetings as directed by AEs and Senior AEs
Schedule sales meetings and conference calls with prospective clients to achieve weekly and monthly goals
Attend client meetings on a regular basis or when delegated to handle such task
Prepare client reports on a regular basis and submit such to the appropriate authority
Collaborate with different teams (Marketing, Partners) in order to grow those opportunities into real business
Lead the strategy, development, and measurement of sales enablement programs to improve and optimize knowledge, behavior, and skills for high-performing sales teams
Build a highly effective team motivated by your expertise with regard to sales enablement best practices
Maintain strong collaboration with Sales Leadership, Marketing, and Product teams
Track and communicate the progress of sales enablement initiatives and pacing to key performance metrics
Drive adoption and scale of sales productivity tools and identify opportunities to systematize best practices
Create and execute training programs to optimize sales productivity, and drive the adoption of sales processes
Ensure that content, training, and programs are instrumented so that we are making data-driven decisions and quantifying the impact of sales enablement
Communicate effectively to ensure all stakeholders are aligned and view sales programs as a multiplier
Create marketing copy and content that generates interest for our product, including blog posts, social media content, email marketing campaigns and videos
Develop product marketing content that highlights the unique features and benefits of our product, including product descriptions, case studies, product walkthroughs, sales assets, and webinar decks
Produce partner content that supports our partnerships channel, including co-branded content, webinar decs, social media campaigns, and video content
Create sales enablement copy that supports our sales team needs and impacts their efforts to engage prospects and customers, including sales presentations, case studies, competitor analysis
Collaborate with other members of the marketing team to ensure all content and copy is aligned with our overall marketing strategy and messaging
Conduct research and stay up-to-date with industry trends to ensure all content is relevant and impactful
Build, and execute online events (and webinars) focused on reaching new audiences and capturing net-new leads to nurture through to a sales-ready state
Coordinate with Product, Brand and Partner marketing teams on new campaign concepts and lead the marketing-channel execution with support of the Demand Marketing Team
Create innovative monthly email marketing campaigns to activate leads from our existing database
Help develop, define, and communicate new campaign operations and processes as they are built
Own and update the marketing campaign calendar
Collaborate with the sales team to explore new channels and gather feedback
Work with your Marketing Manager to report on the performance metrics of campaigns, utilizing campaign analytics platforms
Gathers business intelligence from a variety of sources including company data,
industry and field reports, and public information
Assesses market strategies by analyzing related products, markets, or trends
Compiles business intelligence or trends to support actionable recommendations
Maintains current knowledge of industry and business trends through communication with professional organizations, suppliers, customers, competitors, and other informed individuals
Summarizes financial and economic data reports for review by executives, managers, clients, and stakeholders
Supporting the global partner strategy and execute activities on local level;
Ownership of the planning and execution of local partner events to include newsletters, webinar series, podcasts, IRL, socials, lunch & learns. Maintain the partner marketing calendar of events;
Supporting the build of quarterly ‘Campaign in a Box’ to leverage materials for partners to carry out their own campaigns;
Managing external agencies and partners to build digital, social and PR campaigns;
Leveraging your understanding of the marketplace to recognise the right partners for the right events;
Building strong relationships with the contacts within the existing partner network;
Supporting internal partner functions by building clear workflows and processes for marketing material associated with the on-boarding and ongoing support of new partners;
Keeping the partner portal up to date with relevant resources/assets
Act as the primary point of contact within the organization for members of staff, regulators, data subjects, and any relevant public bodies on issues related to data protection
Ensure the Company’s policy is in accordance with the General Data Protection Regulation (GDPR) and codes of practice
Evaluate the existing data protection framework and identify areas of non or partial compliance and rectify any issues
Devise training plans and provide data protection advice and support for members of staff
Inform and advise the Company acting as a data controller or data processor on all matters related to data protection
Promote a culture of data protection compliance across all units of the organization
Prepare and update internal procedures regarding personal data protection
Maintain and update the register of processing activities and the register of categories of processing activities
Monitor changes in the personal data protection law as well as recommendations and guidelines of the supervisory authorities, and inform the Management Board of the Company and the Company's employees about such changes and guidelines
Lead the strategy, development, and measurement of sales enablement programs to improve and optimize knowledge, behavior, and skills for high-performing sales teams
Build a highly effective team motivated by your expertise with regard to sales enablement best practices
Maintain strong collaboration with Sales Leadership, Marketing, and Product teams
Track and communicate the progress of sales enablement initiatives and pacing to key performance metrics
Drive adoption and scale of sales productivity tools and identify opportunities to systematize best practices
Create and execute training programs to optimize sales productivity, and drive the adoption of sales processes
Ensure that content, training, and programs are instrumented so that we are making data-driven decisions and quantifying the impact of sales enablement
Communicate effectively to ensure all stakeholders are aligned and view sales programs as a multiplier
Own, plan and deliver a multi-channel brand marketing strategy from start to finish, across various channels including social media, PR, events, strategic partnerships, brand collaborations
Be the brand guardian and lead the development of our brand design, TOV and visual identity
Create a brand personality that will frame our values and customer first approach
Working closely with our People team and CMO on our employer brand, company reputation and internal team brand engagement
Position the company as thought leaders and pioneers of the lean marketing movement and other brand ethoses
Own our PR and corporate comms functions
Be creative in our mission to be memorable
Make SALESmanago the top of mind CDP / CXP platform for the global CMO
Own the SALESmanago organic social media strategy and execution
Build a community of Global CMOs and SALESmanago users to drive engagement and community empowerment
Drive forward our culture, values and purpose internally and externally
Ideate, develop, optimize and scale our content marketing engine to support our marketing objectives
leverage industry trends, Proprietary data, external contributors and internal inputs to craft and editorial strategy that will position SALESmanago as thought leaders in the Ecommerce and MArtech industries
Work hand in hand with demand gen to ensure content roadmap and content execution is relevant and supporting lead gen campaigns
Map out our content strategy to support and extend marketing campaigns and brand marketing activities
Work closely with SEO to ensure our content output is structured and designed to attract more organic prospects, improve organic traffic opportunities and onsite conversion
Produce content assets beyond written word. Explore how to communicate our message through new media assets
Be at the forefront of ecommerce and MarTech industry developments as a contributor and influencer
Act as the primary point of contact within the organization for members of staff, regulators, data subjects, and any relevant public bodies on issues related to data protection
Ensure the Company’s policy is in accordance with the General Data Protection Regulation (GDPR) and codes of practice
Evaluate the existing data protection framework and identify areas of non or partial compliance and rectify any issues
Devise training plans and provide data protection advice and support for members of staff
Inform and advise the Company acting as a data controller or data processor on all matters related to data protection
Promote a culture of data protection compliance across all units of the organization
Prepare and update internal procedures regarding personal data protection
Maintain and update the register of processing activities and the register of categories of processing activities
Monitor changes in the personal data protection law as well as recommendations and guidelines of the supervisory authorities, and inform the Management Board of the Company and the Company's employees about such changes and guidelines
Own, plan and deliver a multi-channel brand marketing strategy from start to finish, across various channels including social media, PR, events, strategic partnerships, brand collaborations
Be the brand guardian and lead the development of our brand design, TOV and visual identity
Create a brand personality that will frame our values and customer first approach
Working closely with our People team and CMO on our employer brand, company reputation and internal team brand engagement
Position the company as thought leaders and pioneers of the lean marketing movement and other brand ethoses
Own our PR and corporate comms functions
Be creative in our mission to be memorable
Make SALESmanago the top of mind CDP / CXP platform for the global CMO
Own the SALESmanago organic social media strategy and execution
Build a community of Global CMOs and SALESmanago users to drive engagement and community empowerment
Drive forward our culture, values and purpose internally and externally
Ideate, develop, optimize and scale our content marketing engine to support our marketing objectives
leverage industry trends, Proprietary data, external contributors and internal inputs to craft and editorial strategy that will position SALESmanago as thought leaders in the Ecommerce and MArtech industries
Work hand in hand with demand gen to ensure content roadmap and content execution is relevant and supporting lead gen campaigns
Map out our content strategy to support and extend marketing campaigns and brand marketing activities
Work closely with SEO to ensure our content output is structured and designed to attract more organic prospects, improve organic traffic opportunities and onsite conversion
Produce content assets beyond written word. Explore how to communicate our message through new media assets
Be at the forefront of ecommerce and MarTech industry developments as a contributor and influencer
Act as the primary point of contact within the organization for members of staff, regulators, data subjects, and any relevant public bodies on issues related to data protection
Ensure the Company’s policy is in accordance with the General Data Protection Regulation (GDPR) and codes of practice
Evaluate the existing data protection framework and identify areas of non or partial compliance and rectify any issues
Devise training plans and provide data protection advice and support for members of staff
Inform and advise the Company acting as a data controller or data processor on all matters related to data protection
Promote a culture of data protection compliance across all units of the organization
Prepare and update internal procedures regarding personal data protection
Maintain and update the register of processing activities and the register of categories of processing activities
Monitor changes in the personal data protection law as well as recommendations and guidelines of the supervisory authorities, and inform the Management Board of the Company and the Company's employees about such changes and guidelines
pozyskiwanie strategicznych klientów e-commerce / B2C z segmentów mid-market i enterprise na terenie Polski
poszukiwanie i nawiązywanie trwałych relacji biznesowych
prowadzenie procesu sprzedaży od etapu prospectingu, do momentu zakupu licencji (z możliwością uzyskania wsparcia dedykowanego zespołu wdrożeniowego i consultingowego na kluczowych etapach sprzedaży)
stały kontakt z potencjalnym klientem i doradztwo w zakresie wykorzystania systemu SALESmanago,
samodzielne prezentowanie SALESmanago potencjalnym klientom poprzez prowadzenie prezentacji online i podczas bezpośrednich spotkań
regularne osiąganie indywidualnych targetów sprzedażowych i realizacja ustalonych KPI
Creating and updating content on SALESmanago’s help portals: Pomoc and Support, in two languages: Polish and English
Ensuring that our help articles have the right structure and provide all the necessary information, in addition to being concise, transparent, and easy to understand – or as user-friendly as possible
Ensuring the consistency of language, terminology, and formatting across the Company’s websites and beyond
Coordinating with other teams, including the Technical Support, to ensure the timely delivery of high-quality technical content
Planning and executing an effective content strategy
Translating internal procedures
Occasional tasks in the area of Customer Experience: creating emails, presentations, and other content intended for our Customers
Gathers business intelligence from a variety of sources including company data, industry and field reports, and public information
Assesses market strategies by analyzing related products, markets, or trends
Compiles business intelligence or trends to support actionable recommendations
Maintains current knowledge of industry and business trends through communication with professional organizations, suppliers, customers, competitors, and other informed individuals
Summarizes financial and economic data reports for review by executives, managers, clients, and stakeholders
New Partner acquisition, according to the company's standards and Ideal Partner Profile
Manage, build and strengthen relationships with digital agencies
Lead onboarding and Sales training for Partners and coordinate with Marketing and operational training
Providing strategic insight and guidance for business goals, revenue growth, and pipeline generation
Align and educate managed Partners with the company's policies, initiatives, and changes in the Partner Program and Sales process
Actively engaging SALESmanago’s internal business teams to ensure the partner’s success
Reactivation of those potential or former Partners who might fit in the company’s strategy
Support and coordinate all marketing and outbound activities, events, briefings, business planning, certifications, sales processes, and communication cadences between Partner's team and SALESmanago
Working closely with Sales, Marketing, Product, and Service teams to maximize revenue
Qualify Partner leads according to our Ideal Customer Profile
Gathers business intelligence from a variety of sources including company data, industry and field reports, and public information
Assesses market strategies by analyzing related products, markets, or trends
Compiles business intelligence or trends to support actionable recommendations
Maintains current knowledge of industry and business trends through communication with professional organizations, suppliers, customers, competitors, and other informed individuals
Summarizes financial and economic data reports for review by executives, managers, clients, and stakeholders
Building, coding, and implementing software evaluation test programs in Python (API tests, UI Tests in Selenium)
Expanding our existing test automation framework and test coverage
Meeting with team to discuss software specifications and controls
Using the software as intended to analyze its functional properties
Designing manual and automated test procedures to evaluate software product
Running test programs to ensure and analyze results
Tweaking the software testing systems for maximum performance
Collaborating with engineers to define and implement mechanisms to inject testing earlier into the software development process
Identifying, sharing, and nurturing the adoption of best practices in code health, testing, testability, and maintainability in collaboration with the wider Quality department
Analyzing complex software systems and collaborating with others to improve the overall design, testability, and quality