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after-sales service for customers including fixing and repairing broken devices, receiving incoming calls/emails from clients and remote assistance to customers in resolving reported issues
ensuring customer satisfaction through effective communication and maintaining high-quality support
cooperation with other departments of the company in order to quickly provide technical solutions, and maintain a good atmosphere and communication in the team
cooperation in the development and implementation of communication strategies, marketing campaigns and brand image building
initiating and implementing activities aimed at achieving sales and building brand image (high concentration on internet marketing - SEO, SEM, content marketing, influencer marketing, activities in social media, direct e-mail marketing)
designing or preparing and supervising the production of marketing and advertising materials
cooperation with advertising agencies, graphics designers, printing houses in the field of creating new advertising materials
creating and organizing marketing events
analysis and reporting of the effectiveness of the activities carried out - recommending corrective actions
ongoing monitoring and analysis of the market and competitors' activities
after-sales service for customers including fixing and repairing broken devices, receiving incoming calls/emails from clients and remote assistance to customers in resolving reported issues
ensuring customer satisfaction through effective communication and maintaining high-quality support
cooperation with other departments of the company in order to quickly provide technical solutions, and maintain a good atmosphere and communication in the team
after-sales service for customers including fixing and repairing broken devices, receiving incoming calls/emails from clients and remote assistance to customers in resolving reported issues
ensuring customer satisfaction through effective communication and maintaining high-quality support
cooperation with other departments of the company in order to quickly provide technical solutions, and maintain a good atmosphere and communication in the team