Czy macie jakieś informacje na temat pracy w tej firmie? Jak wygląda atmosfera? Czy wynagrodzenie jest dobre? Czy są jakieś benefity? Jakie są warunki pracy? Z góry dzięki!
Brak treści. Ta firma nie uzupełniła zakładki “O firmie”.
Rekrutacje prowadzone przez firmę:
Wszystkie (512)Aktualne ( 0 )Archiwalne ( 512 )
Product Manager
Marynarska 15, Mokotów, Warszawa
Wygasła: 15.05.2024
part time
umowa o pracę
hybrid work
team manager
Obowiązki:
Managing an international team (developers and designers)
Collaborates with the Global Product Director, Global Product Experience Manager, and other Product Owners to shape end-to-end product strategy and business value of their feature set
Lead requirements gathering sessions and act as business/technical SME
Utilize market and industry knowledge to coordinate translation of user needs into user stories and acceptance criteria in JIRA, 2-3 sprints ahead
Collaborates with Product Director and designers to integrate usability studies and research into product requirements to ensure customer-driven design
Collaborate with cross functional teams (Supply Chain, SAP, Customer Master/ Salesforce & Digital Health Suite/Smart Cataract)
Reviews and approves test cases and test runs prepared by Test Leads
HRHC Master Data Management Specialist with French
Marynarska 15, Mokotów, Warszawa
Wygasła: 04.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
processing HR lifecycle changes regarding employment verifications, personnel file administration, new hire processes, employee data changes, onboarding,
effectively contributing to team, regional and global projects,
ensuring that team documentation is kept up-to-date; support the preparation and implementation of People policies, procedures, handbooks, guidelines
being accountable for executing high quality and accurate service to associates in adherence with the Service Center service levels (SLAs), key process, and operational metrics (KPIs)
As a Senior GL Accountant reporting to the GL Manager, you will be responsible for accounting requirements for assigned areas to be completed timely and accurately. In this role, a typical day will include:
Drives proactively with functional areas to ensure accurate accounting and financial reporting is accomplished within prescribed deadlines and in accordance with IFRS / Alcon Manual of Accounting (AMA) and local legal requirements
Prepare accurate and robust monthly balance sheet account analyses and reconciliations,
Provide analysis and comments on variances for month-end financial reports
Prepare accurate journal entries in a timely manner
Ensure the revenue recognition is in accordance with the IFRS / AMA requirements
Collaborate proactively with key stakeholders, including Finance colleagues and Regional Financial Reporting and Accounting. Communication with these stakeholders is appropriate and timely when questions regarding accounting/reporting matters arise
Ensure all processes comply with Alcon standards and policies
Understand impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions and activity from other functional departments
Provide audit support through data/documentation gathering
Regular run of product costing for multiple EMEA markets
Understand the product cost master data setup including all the attributes (Transfer price TP, price condition, purchase info records, 3rd pty freight, customs, other fees etc.)
Capture errors and mistakes in the TP or other cost elements and address them with the relevant countries’ Local Data Steward (LDS) to be corrected in timely manner adhering to deadlines
Ensure all activities are performed in a compliant way that supports RCM controls
Perform compliance controls in relation to the Financial accounting including documentation of approvals, sample checks
Provide analysis and comments on variances for month-end financial report
Managing an international team (developers and designers)
Collaborates with the Global Product Director, Global Product Experience Manager, and other Product Owners to shape end-to-end product strategy and business value of their feature set
Lead requirements gathering sessions and act as business/technical SME
Utilize market and industry knowledge to coordinate translation of user needs into user stories and acceptance criteria in JIRA, 2-3 sprints ahead
Collaborates with Product Director and designers to integrate usability studies and research into product requirements to ensure customer-driven design
Collaborate with cross functional teams (Supply Chain, SAP, Customer Master/ Salesforce & Digital Health Suite/Smart Cataract)
Reviews and approves test cases and test runs prepared by Test Leads
As a Field Service Engineer you will be responsible for carrying out installation, emergency repair, preventive maintenance and performing retrofits and upgrades on Alcon surgical equipment. The role is responsible for maximizing customer satisfaction within the assigned territory by providing the highest level of service. This role is expected to negotiate service agreements towards meeting and/or exceeding sales goals
In this role, a typical day will include:
Complete preventative maintenance routine as scheduled and per contract conditions, as well as emergency calls
Test repaired instruments in all operating modes and demonstrates that repaired instruments operate at Alcon’s specifications
Minimize instrument failure call back
Install retrofits and instruct customers of resultant benefits and changes
Responsible for customer satisfaction on assigned territory
Ensures a high level of communication with customers, sales force, Clinical Applications within the operating region, to ensure customer needs are rapidly addressed
Communicates equipment problems, quality issues and customer concerns to the appropriate in-house personal within the established guidelines
Consult with local and international management on chronic or unusual problems
Responsible for controlling expenses within budgeted guidelines
Support spare parts management, including the timely return of strategic spare part cores
Maintain minimal spare parts inventory while achieving high customer service. Attain inventory turn goals for the area/region
Ensure all resources (parts, tools etc.) are available for successful customer call completion
Strategically present and promote Alcon services (including service contracts range) to customers
Ensure reporting and CRM system management
Provides timely and accurate documentation on services performed
Provide feedback to the sales force and management team and inform about any commercial opportunity. Feedback may include customer, competitor and market information gained through customer contact
Achieve technical training certifications to meet requirements and scope of responsibilities
Properly manages company assets (Company vehicle, test equipment, computer, etc.)
Sells service contracts
Maintain and support GMP/QMS and any local regulation requirement
Actively promote Alcon services and develop long term relations with all assigned customers
Collaborate with your team in order to find innovative solutions for Alcon customers
Observe the corporate policies, procedures, and local law in the area of responsibilities
Undertake to observe confidentiality requirements
Collect and report Adverse Events in accordance with Alcon standards
Collaborate with Alcon Global team, local & Global AGS & Commercial team
Continuously improve and share knowledge
Lead complex transitions programs
Leadership and Management
Set clear objectives for the regional Centre in line with AGS vision
Coordinates with all relevant stakeholders to ensure integration, efficiency/effectiveness of the service delivery
Prepare annual AGS business plan and build budget for approvals
Lead building up / ramp up of the regional Centre in alignment with the global plan
Implement the objectives and targets for their alignment with AGS strategy in Centre and ensure continuous infrastructure support to AGS Functions in the location
Governance
Ensures accountability and compliance with local legislation, Alcon standards and business ethics
Assures and supports functions to achieve full compliance in all employee and contractor integrity matters
Leads the Center level governance with support from Center PMO, guide Warsaw Leadership team to AGS vision & objectives
AGS Center Budget
Prepares and monitors budgets for the AGS Centre and is accountable for execution and achievement as per budget plan
Closely cooperates with AGS Centre Business Controller in terms of budget planning, sign-off, execution and control
Health Safety and Environment
Partner with local REFS (Real Estate & Facilities Services) & AGS Global team to ensure compliance with health, safety and environmental regulations while monitoring and reporting progress and results
Partner with local REFS & AGS Global team to ensure assessment of risks and safety hazards and implements plans to ensure people and equipment safety
Site infrastructure management & Administration
Partner with local REFS & AGS Global team to ensure the business has the right premises at the right time and in the right place to achieve economy of operations and maximize utilization of facilities
Partner with local REFS & AGS Global team to ensure that an appropriate work environment is provided for all people in the AGS Centre location
Communication & External Relations
Acts as the key local spokesperson for AGS with local authorities, academia and similar constituencies and engages external & internal stakeholders with continuous updates, close cooperation with local and global communication team
Prime point of contact for local authorities for regulatory and compliance purposes, relationships with local authorities and takes care of compliance to the local laws and regulations
Represent AGS Warsaw team on all needed forum in the shared service industry, media etc
People Management
Models a leadership style which is collaborative, inclusive, proactive, respectful, change agent, innovative and results driven with a strong customer service focus
Able of influence without authority, proficient in working in matrix reporting environment
Builds and develop talent and drive a continuous improvement mindset in the organization
Works in collaboration with functions & HR to develop strong talent pipeline
AGS SMP / Cross Centre Implementation
Collaborates with AGS functions to gain best practices insights
Cross center collaboration with all functions to ensure alignment with AGS roadmap
Partner with Global Service Management Practice leads to help drive consistent methodologies and best practices leveraged and shared across all functions in the centre
Service Management Practices – Transitions
The objective of Director of Transitions, a results-driven and visionary is to spearhead to guide and coordinate strategic transitions within Alcon at AGS Centers. This pivotal role requires an individual with exceptional leadership acumen and a profound understanding of change management principles
Creating and implementing health, safety, occupational and environmental programs to prevent injuries and illnesses within the workplace and environmental accidents
EGS reporting
Inspecting workplace and environmental incidents in accordance with company procedures and implementing corrective actions
Ensuring compliance with internal and external requirements related to environmental and employee health and safety and identifying areas for improvement
Developing and managing an environmental and employee health & safety training plan
Maintaining relationships with the community, environmental groups, and other stakeholders impacted by the environmental performance of the organization
As a Senior GL Accountant reporting to the GL Manager, you will be responsible for accounting requirements for assigned areas to be completed timely and accurately. In this role, a typical day will include:
Drives proactively with functional areas to ensure accurate accounting and financial reporting is accomplished within prescribed deadlines and in accordance with IFRS / Alcon Manual of Accounting (AMA) and local legal requirements
Prepare accurate and robust monthly balance sheet account analyses and reconciliations,
Provide analysis and comments on variances for month-end financial reports
Prepare accurate journal entries in a timely manner
Ensure the revenue recognition is in accordance with the IFRS / AMA requirements
Collaborate proactively with key stakeholders, including Finance colleagues and Regional Financial Reporting and Accounting. Communication with these stakeholders is appropriate and timely when questions regarding accounting/reporting matters arise
Ensure all processes comply with Alcon standards and policies
Understand impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions and activity from other functional departments
Provide audit support through data/documentation gathering
Regular run of product costing for multiple EMEA markets
Understand the product cost master data setup including all the attributes (Transfer price TP, price condition, purchase info records, 3rd pty freight, customs, other fees etc.)
Capture errors and mistakes in the TP or other cost elements and address them with the relevant countries’ Local Data Steward (LDS) to be corrected in timely manner adhering to deadlines
Ensure all activities are performed in a compliant way that supports RCM controls
Perform compliance controls in relation to the Financial accounting including documentation of approvals, sample checks
Provide analysis and comments on variances for month-end financial report
Managing an international team (developers and designers)
Collaborates with the Global Product Director, Global Product Experience Manager, and other Product Owners to shape end-to-end product strategy and business value of their feature set
Lead requirements gathering sessions and act as business/technical SME
Utilize market and industry knowledge to coordinate translation of user needs into user stories and acceptance criteria in JIRA, 2-3 sprints ahead
Collaborates with Product Director and designers to integrate usability studies and research into product requirements to ensure customer-driven design
Collaborate with cross functional teams (Supply Chain, SAP, Customer Master/ Salesforce & Digital Health Suite/Smart Cataract)
Reviews and approves test cases and test runs prepared by Test Leads
Build and deliver websites and web pages within Alcon’s Site Studio content management system using supplied content and templates
Perform audits on existing sites to ensure standards are met for: UX, accessibility, SEO, and technical excellence
Update / amend web pages and content in line with received briefs / tickets from stakeholders.Support users of our self-service system by providing technical advice, live training, and documentation
Work with the UX team and agency partners, using Figma, to ensure all designs and content are aligned with the technical capability of the site
Support complex projects such as feature deployments, product launches, and global rebrands
Junior Project Coordinator in Communications – internship
Marynarska 15, Mokotów, Warszawa
Wygasła: 06.03.2024
part time
umowa zlecenie
hybrid work
assistant, junior specialist (Junior)
Obowiązki:
AGS Global Quarterly Newsletter – actively collect content about AGS Warsaw to be published in the global newsletter; provide short write up and images as needed
Weekly global calendar updates – maintain AGS Poland section in the Global Calendar – on regular basis add information about upcoming internal events, applications for external recognitions, global visits etc
Global events – eg. SMP meet up – collaborate with the respective team on communication assets development; assist in planning, monitoring, and tracking of locally held activities
Global updates on InSight – collaborate with Community Manager on required updates on local AGS Poland InSight pages
Participate in Comms Cadence meetings run by Community Manager – provide insights on AGS Poland communications activities, share insights from local email performance, execute delegated Action Items
Publications calendar - keep track of AGS Poland communications need, proactively reach out to local functions and site team to collect their needs and plan communications publishing on respective channels (email, Yammer, InSight, Newsletter, on-screen display on monitors)
Ad-hoc / daily emails blast – create emails with center level news as needed in collaboration with local HR, functions, ERG groups; blast the emails using BananaTag and monitor the performance
Weekly newsletter – actively collect topics for newsletter from AGS Functions and Site team; create short write up; blast the newsletter and monitor performance in BananaTag
Monthly Coffee Talks – support coffee talk owner with slides creation and content collection from respective teams
On-Screen display slides – create slides and animations in Canva eg. newcomers’ presentation, visitors’ information, events, and activities promotion etc and publish the slides on monitors in the office
Observe the corporate policies, procedures, and local law in the area of responsibilities
Undertake to observe confidentiality requirements
Collect and report Adverse Events in accordance with Alcon standards
Collaborate with Alcon Global team, local & Global AGS & Commercial team
Continuously improve and share knowledge
Lead complex transitions programs
Role specific: Head AGS Warsaw
Leadership and Management
Set clear objectives for the regional Centre in line with AGS vision
Coordinates with all relevant stakeholders to ensure integration, efficiency/effectiveness of the service delivery
Prepare annual AGS business plan and build budget for approvals
Lead building up / ramp up of the regional Centre in alignment with the global plan
Implement the objectives and targets for their alignment with AGS strategy in Centre and ensure continuous infrastructure support to AGS Functions in the location
Governance
Ensures accountability and compliance with local legislation, Alcon standards and business ethics
Assures and supports functions to achieve full compliance in all employee and contractor integrity matters
Leads the Center level governance with support from Center PMO, guide Warsaw Leadership team to AGS vision & objectives
AGS Center Budget
Prepares and monitors budgets for the AGS Centre and is accountable for execution and achievement as per budget plan
Closely cooperates with AGS Centre Business Controller in terms of budget planning, sign-off, execution and control
Health Safety and Environment
Partner with local REFS (Real Estate & Facilities Services) & AGS Global team to ensure compliance with health, safety and environmental regulations while monitoring and reporting progress and results
Partner with local REFS & AGS Global team to ensure assessment of risks and safety hazards and implements plans to ensure people and equipment safety
Site infrastructure management & Administration
Partner with local REFS & AGS Global team to ensure the business has the right premises at the right time and in the right place to achieve economy of operations and maximize utilization of facilities
Partner with local REFS & AGS Global team to ensure that an appropriate work environment is provided for all people in the AGS Centre location
Communication & External Relations
Acts as the key local spokesperson for AGS with local authorities, academia and similar constituencies and engages external & internal stakeholders with continuous updates, close cooperation with local and global communication team
Prime point of contact for local authorities for regulatory and compliance purposes, relationships with local authorities and takes care of compliance to the local laws and regulations
Represent AGS Warsaw team on all needed forum in the shared service industry, media etc
People Management
Models a leadership style which is collaborative, inclusive, proactive, respectful, change agent, innovative and results driven with a strong customer service focus
Able of influence without authority, proficient in working in matrix reporting environment
Builds and develop talent and drive a continuous improvement mindset in the organization
Works in collaboration with functions & HR to develop strong talent pipeline
AGS SMP / Cross Centre Implementation
Collaborates with AGS functions to gain best practices insights
Cross center collaboration with all functions to ensure alignment with AGS roadmap
Partner with Global Service Management Practice leads to help drive consistent methodologies and best practices leveraged and shared across all functions in the centre
Role specific: Service Management Practices – Transitions
The objective of Director of Transitions, a results-driven and visionary is to spearhead to guide and coordinate strategic transitions within Alcon at AGS Centers. This pivotal role requires an individual with exceptional leadership acumen, a profound understanding of change management p
Create and maintain local material master records and perform ongoing maintenance of local data for global materials
Provide guidance to commercial functional teams regarding the procedural and systematic tasks required for material master management in IRIS
Analyze and complete new material master setup and change requests in the IRIS system (SAP) to support day to day business operations
Work closely with other business teams like Supply Chain, Finance, Quality, and Sales, to address and resolve master data issues in a timely manner
Query disparate databases to analyze large amounts of data to support Corporate Alcon ERP data validation activities
Participate in Global Data Management (GDM) Monthly Data Steward meetings to understand and communicate new processes and standards to other local team members
Coordinate data setup activities like costing, pricing, material data extension approvals as needed in the process of activating new materials for the commercial affiliates
Collect and store evidence of each change event related to financially-controlled material master attributes and perform monthly financial control audits utilizing standard guidelines
Serve as primary contact within regional business contacted immediately when business disruption occurs related to materials (transactional, logistical)
Supports the maintenance of local affiliate settings requiring close/quick coordination with affiliate warehouses, customer service, planners and marketing
Works directly with Global Data Management team to represent the local market(s) as changes to Global material settings are proposed
Communicating directives and information from the Head of T & CI to executives, managers and others in the organization and follows up on the status of assignments
Receiving, screening and directing incoming calls, visitors, mail and email
Maintaining files, records, calendars and diaries; typically arranging business travel, coordinating meeting arrangements and tracks expenses
Prioritizing and follows up on incoming requests and concerns addressed to the Head of T& CI, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response
Successfully completing critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, , and other tasks that facilitate the Head of T & CI
Handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures
Arranging corporate events, site activities, team off-sites and executives’ visits. Organizing and coordinating, agrees agenda and activities, plans location, timing, etc
Participating in the development and implementation of secretarial/administrative standards, policies and practices for the organization
Responsibility for an in-time preparation of assigned statutory reports to management and authorities following local regulations and Alcon Accounting Manual
Responsibility to prepare the bridge between IFRS, Statutory and Tax P&L and Balance-Sheet
Responsible for preparation of the statutory forecast for the legal entity
Act as a local tax owner, ensuring tax and VAT compliance in the Denmark and responsible for preparation of local tax controls
Coordinates with key stakeholders preparation of transfer pricing documentation working papers
Collaborates with key stakeholders, including tax authorities, auditors and corporate tax
Provides functional guidance and advice from a statutory accounting perspective for business transactions
Supports continuous improvements and process changes towards efficient and effective processes
Responsible for the provision of training / skill sharing to the business on key in country processes
Drives improvements/standard solutions, while driving a high degree of collaboration
Closely collaborates with FRA Accounting team in Warsaw, Vision Care and Surgical business partners to ensure accurate accounting and statutory reporting
Complaint Handling Specialist I with French and Arabic
Marynarska 15, Mokotów, Warszawa
Wygasła: 14.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Manage collection, data entry, processing, documentation, reporting and follow-up of all technical product complaints and adverse event (AE) reports for all Alcon products from healthcare professionals (HCPs), patients, internal Alcon personnel, clinical trials, non-interventional studies, and customer oriented marketing programs (COMPs), literature, spontaneous reports, etc. in a timely manner per SOPs, regulations and directives
Transcribe, translate and enter all data available in the source documents or retrieved from phone calls and/or follow-ups, into safety systems accurately and consistently with emphasis on timeliness and quality
Maintain a working knowledge of company policies and procedures, departmental processes, and associated work instructions to ensure an understanding of information/data collection required and associated timelines for technical and AE complaints to assure compliance with regulations and directives
Review potential complaint data received via safety system(s), service records, Alcon's website, CRM system, and other methods, as required
Triage/address calls from all sources for quality technical complaints, Adverse Events, requests for refund, requests for replacement product and requests for credit
Facilitate/arrange returns of samples originating from hospitals, clinics, opticians, end-customers, etc. for shipping to manufacturing sites for analysis
Inform management of potential safety issues, emerging trends and/or concerns
Prepare and submit response letters to inform patients/customers about the results of investigation
Ensure non-complaint related enquiries are sent to the relevant parties, such as Customer Service, Medical Product Information or manufacturers of non-Alcon devices
Treat privacy data related to complaints with appropriate attention in line with local requirements and GDPR
Creates and maintain new customer and commercial accounts and all the relative attributes in SAP system and Salesforce, enabling quick and efficient execution of sales transactions
Updates customer master and price master data in SAP, check master data reports in accordance with compliance procedures and carry out regular data cleansing and quality check
Responsible for all pricing and rebate administration. Price Data Administration, Rebate Administration
Pricing hierarchies’ alignment of pricing business processes for all franchises to include: Base price, Promotions, Discounts, Freight, Rebates
Proposes and reports improvements in processes, as well as reports ideas for improving the SAP and Salesforce functionality
Analyzes the problems reported by the business and proposes solutions
Creates and develops reporting solutions
Cooperates with other departments and reports problems to the regional unit if it is not possible to solve them locally
Participates in the data management process and in activities related to updating / cleaning data
Customer and Pricing Master Data Specialist with Italian
Marynarska 15, Mokotów, Warszawa
Wygasła: 14.02.2024
full-time
umowa o pracę tymczasową
hybrid work
specialist (Mid / Regular)
Obowiązki:
Creates and maintain new customer and commercial accounts and all the relative attributes in SAP system and Salesforce, enabling quick and efficient execution of sales transactions
Updates customer master and price master data in SAP, check master data reports in accordance with compliance procedures and carry out regular data cleansing and quality check
Responsible for all pricing and rebate administration. Price Data Administration, Rebate Administration
Pricing hierarchies’ alignment of pricing business processes for all franchises to include: Base price, Promotions, Discounts, Freight, Rebates
Proposes and reports improvements in processes, as well as reports ideas for improving the SAP and Salesforce functionality
Analyzes the problems reported by the business and proposes solutions
Creates and develops reporting solutions
Cooperates with other departments and reports problems to the regional unit if it is not possible to solve them locally
Participates in the data management process and in activities related to updating / cleaning data
Continuous Improvement Manager - Global Operational Excellence
Marynarska 15, Mokotów, Warszawa
Wygasła: 10.02.2024
full-time
umowa o pracę
full office work
hybrid work
team manager
Obowiązki:
Identify opportunities for service improvement across various functions such as Finance, FP&A, HR, Procurement, IT, QA, R & D Operations etc., and deploy continuous improvement practices to improve efficiency & effectiveness of processes
To assist Global CI Practice Lead in the development of a ‘best-in-class’ continuous improvement strategy and in establishing a continuous improvement culture
Work on improving the Lean Six Sigma competency by delivering training on Lean Six Sigma certification levels and tools & techniques
Design and facilitate process improvement workshops to (Kaizen) workshops to identify improvement opportunities and assist in implementation
Deliver Lean Six Sigma projects as well as provide coaching & mentoring support for process improvement projects taken up by our associates
Establish governance, meeting cadence and metrics required to keep improvement projects on track
Work with cross-functional teams to put in place CI toolkits for sustaining the improved processes
Ensure standardization and simplification of processes in line with functional guidelines using Continuous Improvement methodologies and Automation (Low-Cost Automation / RPA / Digital solutions)
Prepare accurate and robust monthly balance sheet account analyses and reconciliations, including analyses for balance sheet reviews
Prepare accurate journal entries in a timely manner
Collaborate proactively with key stakeholders, including Finance colleagues and Regional Financial Reporting and Accounting. Communication with these stakeholders is appropriate and timely when questions regarding accounting/reporting matters arise
Understand impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions and activity from other functional departments
Ensure all activities are performed in a compliant way that supports RCM controls
Perform compliance controls in relation to the Financial accounting including documentation of approvals, sample checks
Provide analysis and comments on variances for month-end financial reports
Ensure all processes comply with Alcon standards and policies (i.e. global processes, Alcon Accounting Manual, Alcon Financial Controls Manual, Management Authorization Levels, etc.)
Provide audit support through data/documentation gathering
Monitor EU country-level environmental regulations and conduct an initial assessment to determine applicability to Alcon
Manage implementation of new EU country-level environmental product regulatory requirements working with internal stakeholders
Manage Extended Producer Responsibility schemes ensuring appropriate external agreements are in place, working with internal stakeholders to obtain required data and ensuring on time reporting and fee payments
Works with internal Alcon marketers and internal stakeholders to gather requirements and develop digital website / page solutions to deliver desired business outcomes
Builds and deliver websites and web pages within Alcon’s Site Studio content management system using supplied content and templates
Guides and develops end-to-end digital user experiences that increase conversion rates
Updates / amends web pages and content in line with received briefs / tickets from stakeholders
Work cross-teams to standardize RTR process and introduce process improvements and simplifications
Ensure best practices are established across the markets and efficiencies gained
Participate in RTR projects
Collaborate proactively with key stakeholders, including Finance colleagues and Regional Financial Reporting and Accounting. Ensure communication with these stakeholders is appropriate and timely when questions regarding accounting/reporting matters arise
Ensure all processes comply with Alcon standards and policies (i.e. global processes, Alcon Accounting Manual, Alcon Financial Controls Manual, Management Authorization Levels, etc.)
Understand impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions and activity from other functional departments
Ensure all activities are performed in a compliant way that supports RCM controls
Understand impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions and activity from other functional departments
Customer and Pricing Master Data Specialist with Dutch
Marynarska 15, Mokotów, Warszawa
Wygasła: 13.01.2024
full-time
umowa o pracę tymczasową
hybrid work
specialist (Mid / Regular)
Obowiązki:
Creates and maintain new customer and commercial accounts and all the relative attributes in SAP system and Salesforce, enabling quick and efficient execution of sales transactions
Updates customer master and price master data in SAP, check master data reports in accordance with compliance procedures and carry out regular data cleansing and quality check
Responsible for all pricing and rebate administration. Price Data Administration, Rebate Administration
Pricing hierarchies’ alignment of pricing business processes for all franchises to include: Base price, Promotions, Discounts, Freight, Rebates
Proposes and reports improvements in processes, as well as reports ideas for improving the SAP and Salesforce functionality
Analyzes the problems reported by the business and proposes solutions
Creates and develops reporting solutions
Cooperates with other departments and reports problems to the regional unit if it is not possible to solve them locally
Participates in the data management process and in activities related to updating / cleaning data
Customer hierarchies alignment with business processes for all franchises to include: Buying groups, franchises, KA specifics structures
Acts as the first point of contact for inquiries / errors related to customer data
Prepares cyclical reports and reports on demand according to business needs
Is responsible for checking the correctness of the documentation necessary for creating a new customer in the system
Ensures data compliance with control requirements, internal processes and compliance requirements
Completes AFCM controls relating to business area
Any other duties or projects as requested by the Line Manager commensurate with the grade and level of responsibility for this role, for which the associate has the necessary experience and/or training
Director, Program & Process Transformation Lead & Customer Master GPO
Marynarska 15, Mokotów, Warszawa
Wygasła: 12.01.2024
full-time
umowa o pracę
kontrakt B2B
home office work
hybrid work
director, team manager
Obowiązki:
Director, Program & Process Transformation Lead & Customer Master GPO will be responsible for leading high scale, global transformation & implementation projects covering companywide transformations related to ERP and relevant process changes to enable a defined future state of relevant cross-functional process area. Additionally she/he will be responsible for ensuring the delivery of the transformation & continuous improvement strategy across relevant functions in Alcon impacted by the cross-functional process areas in focus & driving convergence to a global standard and identifying new ways to optimize performance. In this role, a typical day will include:
Coordinates the definition & design of the Customer Master process (including cross-functional handoffs and ownership as applicable)
Partner with Functional RPOs and GPOs to define process performance metrics relevant for the cross-functional process at various levels (business metrics, process metrics, operational metrics) including ways to measure and report those metrics on regular basis outside of AGS (shared services) managed processes
Define & implement clear roles and responsibilities in cross-functional process management & its transformation roadmap
Develops and partners with GPOs, RPOs in roll-out for policies and procedures related to Customer Master and cross-functional processes globally
Actively participates in the review, prioritization, and validation of ITCI demand impacting cross-functional area process area
Develops & manages integrated roadmap for in scope cross-functional process area, including cross-functional governance model for transformation programs
Partner with business functions & relevant stakeholders in business case preparation
Leads & manage critical Global Cross-Functional Transformation initiatives for in scope end-to-end process area
Manage and monitor the execution of all assigned projects on time, within budget and at expected level of quality
Maintain optimal S&OP processes in the country for assigned products; includes target setting, training, process maintenance, and tool set use to achieve an effective S&OP process
Demonstrate alignment to Global demand planning process
Fully understand country unique needs, develop informational decks/reporting to clearly assess plans, including supporting data, analysis, and new developments in supply upsides and constraints
Assist in identifying, training and supporting country representatives, demonstrating an effective and sustainable S&OP process
Lead unit and dollar demand forecast (including revenue and samples) review with country counterparts
Work alongside counterparts to align current ROFO demand forecast submission against market activities and sales trends
Identify gaps between current plans and financial commitments, derive possible gap closing initiatives and highlight the risks and opportunities
Drive accuracy from the countries and submit on-time to Regional/Global counterparts a complete ROFO that accurately reflects the regional demand, for short and long term horizons
Apply demand control where necessary on large or abnormal orders while still striving to meet operational and customer excellence
Acquire and analyze information regarding historical data, market trends, promotional activity and other events, historical or current, which impact and influence Customer Demand
Identify drivers of variance in the monthly forecast
Analyze, report and improve forecast accuracy both at the detail and aggregate level to improve Customer Service and Inventory levels
Lead Monthly Consensus and Demand Review Meeting with Country and Regional Management
Ensure optimal balance between customer service levels and inventory asset utilization through the S&OP process
Przyjmowanie zamówień telefonicznych i mailowych oraz ich realizacja w systemie finansowo-księgowym SAP
Ścisła współpraca z przedstawicielami regionalnymi, działem marketingu, telesprzedaży oraz działem finansowym w zakresie warunków realizacji zamówień oraz w celu zapewnienia klientom najlepszej możliwej obsługi (szpitale)
Ścisła współpraca z magazynami towarów Surgical w zakresie realizowanych transakcji sprzedażowych
Operacyjna współpraca z zewnętrznymi firmami (firma kurierska)
Wyjaśnianie reklamacji od klientów oraz wszystkich wątpliwości związanych z wykonywanymi operacjami- rejestracja w systemie Service Cloud
Wystawianie faktur korygujących
Wykonywanie raportów i zestawień z systemu SAP/ BI
Create/maintain Alcon 3rd party vendor master data in the operating systems
Upon receipt of new ticket , validate the request for data completeness
Review suppliers to be added to the database for duplication
Obtain approval for supplier to be added, modified or deleted from the database per the process SOP
Capture the supplier set-up, maintenance, and adding and/or deletions and/or update notes in the system's audit trail
Follow the standard operating procedure to capture the data in respective master data tools
Coordinate with requestor upon receipt of new supplier request to confirm that adding new supplier is aligned with Local & Global procurement procedures
Process requests to cleanse and edit existing supplier data
Respond to internal inquiries related to vendor master data
Supports transitions and knowledge transfer
Operational oversight to provide services at expected levels with a clear customer focus, including handling the exceptions
Coordinate with local teams & business functions to provide seamless service
Serves as a Subject Matter Expert for related policies and processes
Support the measurement and delivery of service levels and SLA/KPI targets
Proactively challenge the Status Quo, making fact based recommendations
Prepare & provide periodic KPI reporting for the process
Support team lead for process improvements, system enhancements
Train internal business users on the usage of systems/tools used for vendor master data
Provide adhoc reporting support as per business requirements
Liase with TL and support for special projects
Adhere to agreed SOP with no deviations
Ensure all processes, policies & procedures are clearly defined and documented
Promote a strong and control environment and follow up on audit issues and implement correcting measures
Junior Project Coordinator in Communications – internship (part time)
Marynarska 15, Mokotów, Warszawa
Wygasła: 31.12.2023
part time
umowa zlecenie
hybrid work
assistant, junior specialist (Junior)
Obowiązki:
AGS Global Quarterly Newsletter – actively collect content about AGS Warsaw to be published in the global newsletter; provide short write up and images as needed
Weekly global calendar updates – maintain AGS Poland section in the Global Calendar – on regular basis add information about upcoming internal events, applications for external recognitions, global visits etc
Global events – eg. SMP meet up – collaborate with the respective team on communication assets development; assist in planning, monitoring, and tracking of locally held activities
Global updates on InSight – collaborate with Community Manager on required updates on local AGS Poland InSight pages
Participate in Comms Cadence meetings run by Community Manager – provide insights on AGS Poland communications activities, share insights from local email performance, execute delegated Action Items
Publications calendar - keep track of AGS Poland communications need, proactively reach out to local functions and site team to collect their needs and plan communications publishing on respective channels (email, Yammer, InSight, Newsletter, on-screen display on monitors)
Ad-hoc / daily emails blast – create emails with center level news as needed in collaboration with local HR, functions, ERG groups; blast the emails using BananaTag and monitor the performance
Weekly newsletter – actively collect topics for newsletter from AGS Functions and Site team; create short write up; blast the newsletter and monitor performance in BananaTag
Monthly Coffee Talks – support coffee talk owner with slides creation and content collection from respective teams
On-Screen display slides – create slides and animations in Canva eg. newcomers’ presentation, visitors’ information, events, and activities promotion etc and publish the slides on monitors in the office
Continuous Improvement Manager - Global Operational Excellence
Marynarska 15, Mokotów, Warszawa
Wygasła: 30.12.2023
full-time
umowa o pracę
full office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Identify opportunities for service improvement across various functions such as Finance, FP&A, HR, Procurement, IT, QA, R & D Operations etc., and deploy continuous improvement practices to improve efficiency & effectiveness of processes
To assist Global CI Practice Lead in the development of a ‘best-in-class’ continuous improvement strategy and in establishing a continuous improvement culture
Work on improving the Lean Six Sigma competency by delivering training on Lean Six Sigma certification levels and tools & techniques
Design and facilitate process improvement workshops to (Kaizen) workshops to identify improvement opportunities and assist in implementation
Deliver Lean Six Sigma projects as well as provide coaching & mentoring support for process improvement projects taken up by our associates
Establish governance, meeting cadence and metrics required to keep improvement projects on track
Work with cross-functional teams to put in place CI toolkits for sustaining the improved processes
Ensure standardization and simplification of processes in line with functional guidelines using Continuous Improvement methodologies and Automation (Low-Cost Automation / RPA / Digital solutions)
Customer and Pricing Master Data Specialist with Italian
Marynarska 15, Mokotów, Warszawa
Wygasła: 29.12.2023
full-time
umowa o pracę tymczasową
hybrid work
specialist (Mid / Regular)
Obowiązki:
Creates and maintain new customer and commercial accounts and all the relative attributes in SAP system and Salesforce, enabling quick and efficient execution of sales transactions
Updates customer master and price master data in SAP, check master data reports in accordance with compliance procedures and carry out regular data cleansing and quality check
Responsible for all pricing and rebate administration. Price Data Administration, Rebate Administration
Pricing hierarchies’ alignment of pricing business processes for all franchises to include: Base price, Promotions, Discounts, Freight, Rebates
Proposes and reports improvements in processes, as well as reports ideas for improving the SAP and Salesforce functionality
Analyzes the problems reported by the business and proposes solutions
Creates and develops reporting solutions
Cooperates with other departments and reports problems to the regional unit if it is not possible to solve them locally
Participates in the data management process and in activities related to updating / cleaning data
Customer hierarchies alignment with business processes for all franchises to include: Buying groups, franchises, KA specifics structures
Acts as the first point of contact for inquiries / errors related to customer data
Prepares cyclical reports and reports on demand according to business needs
Is responsible for checking the correctness of the documentation necessary for creating a new customer in the system
Ensures data compliance with control requirements, internal processes and compliance requirements
Completes AFCM controls relating to business area
Any other duties or projects as requested by the Line Manager commensurate with the grade and level of responsibility for this role, for which the associate has the necessary experience and/or training
Customer Operation Disputes Specialist with Italian
Marynarska 15, Mokotów, Warszawa
Wygasła: 29.12.2023
full-time
umowa o pracę
full office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Taking action for the dispute fixing using the IT tool as IRIS (SAP), Aliquid (e-invoice), carriers web sites (POD), order archive (if pdf available) or liaise with local CS or CDA or TS to complete the task
Support I2C team to manages customer disputes with recurrent examples of possible request related to invoice/goods not received, wrong price, credit note not managed
Cooperate with the external customers, working on required solutions
Keep monitored trends, root cause, CO impact for all customer disputes requests
Cooperation and coordination of activities with correct Function/Team for customer related activities or other topics as agreed
Supporting required controls for their effectiveness
Timely issue identification, resolution, and appropriate escalation with the key business stakeholders
Within above scope of responsibility operate according to internal standards, external audit standards, regulatory standards, and legal requirements
Any other duties or projects as requested by the Line Manager commensurate with the grade and level of responsibility for this role, for which associate has the necessary experience and/or training
Closely collaborates with FRA Accounting in Warsaw and Vision Care and Surgical business partners to ensure accurate accounting and statutory reporting
Is responsible for an in-time preparation of assigned statutory reports to management and authorities following local regulations and Accounting Manual
Is responsible to prepare the bridge between IFRS, Statutory and Tax P&L and Balance-Sheet
Prepares specific statutory Accounting Position Papers (APP) and contributes to IFRS APPs
Responsible for preparation of the statutory forecast for the legal entity
Act as a local tax owner, ensuring tax and VAT compliance in the Denmark and responsible for preparation of local tax controls
Coordinates with key stakeholders preparation of transfer pricing documentation working papers
Is responsible for the timely submission of local reporting requirements
Collaborates with key stakeholders, including statutory auditors (internal & external) and tax authorities
Proactively challenges the Status Quo and comes up with making fact-based recommendations
Provides functional guidance and advice from a statutory accounting perspective for business transactions
Supports continuous improvements and process changes towards efficient and effective processes
Serves as a Subject Matter Expert (SME) for related statutory and tax policies and processes
Responds to internal and external inquiries
Responsible for the provision of training / skill sharing to the business on key in country processes
Drives improvements/standard solutions, while driving a high degree of collaboration
Provides leadership, training, and development to ensure unified teamwork and alignment with Alcon values and behaviors
Works with internal Alcon marketers and internal stakeholders to gather requirements and develop digital website / page solutions to deliver desired business outcomes
Builds and deliver websites and web pages within Alcon’s Site Studio content management system using supplied content and templates
Guides and develops end-to-end digital user experiences that increase conversion rates
Updates / amends web pages and content in line with received briefs / tickets from stakeholders
Interact proactively with functional areas to ensure accurate accounting and financial reporting is accomplished within prescribed deadlines and in accordance with IFRS / Alcon Accounting Manual
Prepare accurate and robust monthly balance sheet account analyses and reconciliations, including analyses for balance sheet reviews
Prepare accurate journal entries in a timely manner
Collaborate proactively with key stakeholders, including Finance colleagues and Regional Financial Reporting and Accounting. Communication with these stakeholders is appropriate and timely when questions regarding accounting/reporting matters arise
Ensure all processes comply with Alcon standards and policies (i.e. global processes, Alcon Accounting Manual, Alcon Financial Controls Manual, Management Authorization Levels, etc.)
Understand impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions and activity from other functional departments
Regular run of product costing for multiple EMEA markets
Understand the product cost master data setup including all the attributes (Transfer price TP, price condition, purchase info records, 3rd pty freight, customs, other fees etc.)
Ensure best practices are established across the markets and efficiencies gained
Ensure all activities are performed in a compliant way that supports RCM controls
Perform compliance controls in relation to the Financial accounting including documentation of approvals, sample checks
Provide analysis and comments on variances for month-end financial reports
Ensure all processes comply with Alcon standards and policies (i.e. global processes, Alcon Accounting Manual, Alcon Financial Controls Manual, Management Authorization Levels, etc.)
Understand impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions and activity from other functional departments. Provide audit support through data/documentation gathering
Work cross-teams to standardize RTR process and introduce process improvements and simplifications
Ensure best practices are established across the markets and efficiencies gained
Participate in RTR projects
Collaborate proactively with key stakeholders, including Finance colleagues and Regional Financial Reporting and Accounting. Ensure communication with these stakeholders is appropriate and timely when questions regarding accounting/reporting matters arise
Ensure all processes comply with Alcon standards and policies (i.e. global processes, Alcon Accounting Manual, Alcon Financial Controls Manual, Management Authorization Levels, etc.)
Understand impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions and activity from other functional departments
Ensure all activities are performed in a compliant way that supports RCM controls
Understand impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions and activity from other functional departments
Przyjmowanie zamówień telefonicznych i mailowych oraz ich realizacja w systemie finansowo-księgowym SAP
Ścisła współpraca z przedstawicielami regionalnymi, działem marketingu, telesprzedaży oraz działem finansowym w zakresie warunków realizacji zamówień oraz w celu zapewnienia klientom najlepszej możliwej obsługi (szpitale)
Ścisła współpraca z magazynami towarów Surgical w zakresie realizowanych transakcji sprzedażowych
Operacyjna współpraca z zewnętrznymi firmami (firma kurierska)
Wyjaśnianie reklamacji od klientów oraz wszystkich wątpliwości związanych z wykonywanymi operacjami- rejestracja w systemie Service Cloud
Wystawianie faktur korygujących
Wykonywanie raportów i zestawień z systemu SAP/ BI
Responsible for the integrity of financial data maintained within the Adaptive Workday Planning solution through interface maintenance & validation
Responsible for managing planning administrative activities in close collaboration with BPA Planning Managers
Support the Financial Planning Systems group in managing other owned planning applications as needed
Being a global support role with main customers in both United States and Europe, certain flexibility with regards to working hours is expected to provide adequate European and US time zone coverage
Creating and implementing health, safety, occupational and environmental programs to prevent injuries and illnesses within the workplace and environmental accidents
Inspecting workplace and environmental incidents in accordance with company procedures and implementing corrective actions
Ensuring compliance with internal and external requirements related to environmental and employee health and safety and identifying areas for improvement
Developing and managing an environmental and employee health & safety training plan
Maintaining relationships with the community, environmental groups, and other stakeholders impacted by the environmental performance of the organization
Collaborate with business users regularly to understand, define and document business and technical needs and translate such needs into user's requirements and enhancements
Lead cross-functional teams on continuous improvement projects such as new process rollouts, standardization, or equipment selection
Collaborates with the leaders, team members and business partners to shape end-to-end strategy and define business benefit
Integrate with all levels of the business to understand the current processes and identify systematic gaps for the department
Provide technical expertise, business knowledge, reporting, analysis and coordination on essential configuration, processes and objectives supporting logistics operations
Collaborate cross-functionally to develop automation that mitigates business risk or creates efficiencies
Works closely with super-users and end-users. Coordinate training programs for super users and supports training programs for end-users to ensure a high standard of understanding of the system throughout the organization
Develop ad hoc analyses using advanced Excel VBA coding or Alteryx Designer
Strong ability to communicate complex topics in writing and in meetings
Collaborate and consult with team leaders in developing project plans, policies and procedures
Point for managing key strategic projects, engage and collaborate with operational leaders, conduct analyses that shape decisions, and implement changes to systems
Manage and prioritize multiple projects and provide effective project planning in terms of resources, strategies, cost, and time with ability to meet project timelines
Ability to facilitate collaboration among a team with diverse skills
As a Procurement Associate, you’ll be supporting regional teams with indirect purchasing, ensuring that it is processed in accordance with the company policy and international regulations and regional guidelines
In this role, a typical day will include:
• To provide assistance in creation of Purchase Requisitions and their maintenance
• To validates Purchase Requisitions according to the local procurement procedure and compliance
• To represent procurement Ops team in partner boards and serves as a bridge between buyers, finance, and operations
• To train users on Procurement processes
• To provide and maintains accesses to procurement tools
Customer Operation Disputes Specialist with Italian
Marynarska 15, Mokotów, Warszawa
Wygasła: 29.11.2023
full-time
umowa o pracę
full office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Taking action for the dispute fixing using the IT tool as IRIS (SAP), Aliquid (e-invoice), carriers web sites (POD), order archive (if pdf available) or liaise with local CS or CDA or TS to complete the task
Support I2C team to manages customer disputes with recurrent examples of possible request related to invoice/goods not received, wrong price, credit note not managed
Cooperate with the external customers, working on required solutions
Keep monitored trends, root cause, CO impact for all customer disputes requests
Cooperation and coordination of activities with correct Function/Team for customer related activities or other topics as agreed
Supporting required controls for their effectiveness
Timely issue identification, resolution, and appropriate escalation with the key business stakeholders
Within above scope of responsibility operate according to internal standards, external audit standards, regulatory standards, and legal requirements
Any other duties or projects as requested by the Line Manager commensurate with the grade and level of responsibility for this role, for which associate has the necessary experience and/or training
Complaint Handling Specialist with Spanish and Portuguese
Marynarska 15, Mokotów, Warszawa
Wygasła: 17.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Manage collection, data entry, processing, documentation, reporting and follow-up of all technical product complaints and adverse event (AE) reports for all Alcon products from healthcare professionals (HCPs), patients, internal Alcon personnel, clinical trials, non-interventional studies, and customer oriented marketing programs (COMPs), literature, spontaneous reports, etc. in a timely manner per SOPs, regulations and directives
Transcribe, translate and enter all data available in the source documents or retrieved from phone calls and/or follow-ups, into safety systems accurately and consistently with emphasis on timeliness and quality
Maintain a working knowledge of company policies and procedures, departmental processes, and associated work instructions to ensure an understanding of information/data collection required and associated timelines for technical and AE complaints to assure compliance with regulations and directives
Review potential complaint data received via safety system(s), service records, Alcon's website, CRM system, and other methods, as required
Triage/address calls from all sources for quality technical complaints, Adverse Events, requests for refund, requests for replacement product and requests for credit
Facilitate/arrange returns of samples originating from hospitals, clinics, opticians, end-customers, etc. for shipping to manufacturing sites for analysis
Inform management of potential safety issues, emerging trends and/or concerns
Prepare and submit response letters to inform patients/customers about the results of investigation
Ensure non-complaint related enquiries are sent to the relevant parties, such as Customer Service, Medical Product Information or manufacturers of non-Alcon devices
Treat privacy data related to complaints with appropriate attention in line with local requirements and GDPR
As a Procurement Associate, you’ll be supporting regional teams with indirect purchasing, ensuring that it is processed in accordance with the company policy and international regulations and regional guidelines
Main responsibilities include:
To provide assistance in creation of Purchase Requisitions and their maintenance
To validates Purchase Requisitions according to the local procurement procedure and compliance
To represent procurement Ops team in partner boards and serves as a bridge between buyers, finance, and operations
To train users on Procurement processes
To provide and maintains accesses to procurement tools
Complaint Handling Specialist with Italian or Czech
Marynarska 15, Mokotów, Warszawa
Wygasła: 16.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Manage collection, data entry, processing, documentation, reporting and follow-up of all technical product complaints and adverse event (AE) reports for all Alcon products from healthcare professionals (HCPs), patients, internal Alcon personnel, clinical trials, non-interventional studies, and customer oriented marketing programs (COMPs), literature, spontaneous reports, etc. in a timely manner per SOPs, regulations and directives
Transcribe, translate and enter all data available in the source documents or retrieved from phone calls and/or follow-ups, into safety systems accurately and consistently with emphasis on timeliness and quality
Maintain a working knowledge of company policies and procedures, departmental processes, and associated work instructions to ensure an understanding of information/data collection required and associated timelines for technical and AE complaints to assure compliance with regulations and directives
Review potential complaint data received via safety system(s), service records, Alcon's website, CRM system, and other methods, as required
Triage/address calls from all sources for quality technical complaints, Adverse Events, requests for refund, requests for replacement product and requests for credit
Facilitate/arrange returns of samples originating from hospitals, clinics, opticians, end-customers, etc. for shipping to manufacturing sites for analysis
Inform management of potential safety issues, emerging trends and/or concerns
Prepare and submit response letters to inform patients/customers about the results of investigation
Ensure non-complaint related enquiries are sent to the relevant parties, such as Customer Service, Medical Product Information or manufacturers of non-Alcon devices
Treat privacy data related to complaints with appropriate attention in line with local requirements and GDPR
Customer and Pricing Master Data Specialist with Italian
Marynarska 15, Mokotów, Warszawa
Wygasła: 15.11.2023
full-time
umowa o pracę tymczasową
hybrid work
specialist (Mid / Regular)
Obowiązki:
Creates and maintain new customer and commercial accounts and all the relative attributes in SAP system and Salesforce, enabling quick and efficient execution of sales transactions
Updates customer master and price master data in SAP, check master data reports in accordance with compliance procedures and carry out regular data cleansing and quality check
Responsible for all pricing and rebate administration. Price Data Administration, Rebate Administration
Pricing hierarchies’ alignment of pricing business processes for all franchises to include: Base price, Promotions, Discounts, Freight, Rebates
Proposes and reports improvements in processes, as well as reports ideas for improving the SAP and Salesforce functionality
Analyzes the problems reported by the business and proposes solutions
Creates and develops reporting solutions
Cooperates with other departments and reports problems to the regional unit if it is not possible to solve them locally
Participates in the data management process and in activities related to updating / cleaning data
Customer hierarchies alignment with business processes for all franchises to include: Buying groups, franchises, KA specifics structures
Acts as the first point of contact for inquiries / errors related to customer data
Prepares cyclical reports and reports on demand according to business needs
Is responsible for checking the correctness of the documentation necessary for creating a new customer in the system
Ensures data compliance with control requirements, internal processes and compliance requirements
Completes AFCM controls relating to business area
Any other duties or projects as requested by the Line Manager commensurate with the grade and level of responsibility for this role, for which the associate has the necessary experience and/or training
Customer and Pricing Master Data Specialist with French
Marynarska 15, Mokotów, Warszawa
Wygasła: 15.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Creates and maintain new customer and commercial accounts and all the relative attributes in SAP system and Salesforce, enabling quick and efficient execution of sales transactions
Updates customer master and price master data in SAP, check master data reports in accordance with compliance procedures and carry out regular data cleansing and quality check
Responsible for all pricing and rebate administration. Price Data Administration, Rebate Administration
Pricing hierarchies’ alignment of pricing business processes for all franchises to include: Base price, Promotions, Discounts, Freight, Rebates
Proposes and reports improvements in processes, as well as reports ideas for improving the SAP and Salesforce functionality
Analyzes the problems reported by the business and proposes solutions
Creates and develops reporting solutions
Cooperates with other departments and reports problems to the regional unit if it is not possible to solve them locally
Participates in the data management process and in activities related to updating / cleaning data
Customer hierarchies alignment with business processes for all franchises to include: Buying groups, franchises, KA specifics structures
Acts as the first point of contact for inquiries / errors related to customer data
Prepares cyclical reports and reports on demand according to business needs
Is responsible for checking the correctness of the documentation necessary for creating a new customer in the system
Ensures data compliance with control requirements, internal processes and compliance requirements
Completes AFCM controls relating to business area
Any other duties or projects as requested by the Line Manager commensurate with the grade and level of responsibility for this role, for which the associate has the necessary experience and/or training
- Managing Invoice to Cash (I2C) processes, encompassing Cash Application and Credit Management
AGS Regional Centers located in Kuala Lumpur, Malaysia; Mexico City, Mexico; and Warsaw, Poland:
- Overseeing Invoice to Cash processes, including Cash Application, Collections & Dispute Management, and Credit Management
Major Accountabilities
Leadership and Management:
- Set clear vision and objectives for in-scope processes aligned with the overall Alcon Group and Finance strategy
- Coordinate with key stakeholders, including Customer Operations, to ensure integrated and efficient service delivery
- Support Head FRA Process Excellence in establishing ways of working between the new service delivery organization and the Regional Heads of FRA and key stakeholders to support quality of reporting
- Collaborate with Global Credit Management team to review and update Alcon's Credit Management Policy
- Understand established service level agreements for baseline business
- Develop an external network of process experts to gain benchmarking and best practices insights
Service Delivery Management:
- Oversee and manage FRA Service Delivery for in-scope processes, enabling Regional Controllership to prioritize accounting and compliance functions effectively
- Ensure timely and accurate delivery of services for Global Processes within the defined scope
- Define, measure, and achieve Key Performance Indicators (KPIs) for in-scope processes, conducting root-cause analysis and implementing corrective action plans when necessary
- Monitor, track, and enhance Key Performance Indicators (KPIs) to continually improve process performance for the designated processes
- Take ownership of task assignment, reviews, turnaround time (TAT), and service levels (SLAs) for in-scope Invoice to Cash processes
- Provide comprehensive operational and management support for credit management, collection management, month-end reporting, and reconciliation processes
- Maintain a strong focus on reducing past due receivables while driving positive impacts on working capital
- In addition to delivering operational excellence, establish and maintain Governance and stewardship over processes, systems, and data for the in-scope processes
Process Optimization:
- Define standard compliant processes and drive optimization initiatives for collections, cash application, and credit management
- Identify areas for improvement and implement corrective action plans
- Develop a comprehensive strategy for process optimization, focusing on standardization and automation for in-scope processes moving from regional to global approach
- Collaborate with cross-functional teams to identify cost-saving opportunities and continuous improvement initiatives
- Drive process stability and consistency across all global centers, ensuring adherence to best practices and standardized procedures
Risk Management and Compliance:
- Manage risks for in-scope processes and ensure adherence to relevant compliance standards and internal SOX controls
- Support internal and external audits, maintaining a strong control framework
Project Management:
- Lead global projects to improve process efficiency and service delivery, ensuring alignment with the global model
- Collaborate with key stakeholders, including FRA Leadership, to implement operational changes successfully
People Management:
- Role model an inclusive, initiative-taking, and results-driven leadership style with a strong customer service focus
- Build and develop talent, fostering a continuous improvement mindset and providing relevant training in the areas of process excellence, Financial IT systems, internal controls, and fraud awareness
- Actively support AGS working style in alignment with Alcon Values and Behaviors
- Cultivate a customer service-focused culture and drive improvement through standard solutions
Interact proactively with functional areas to ensure accurate accounting and financial reporting is accomplished within prescribed deadlines and in accordance with IFRS / Alcon Accounting Manual
Prepare accurate and robust monthly balance sheet account analyses and reconciliations, including analyses for balance sheet reviews
Prepare accurate journal entries in a timely manner
Collaborate proactively with key stakeholders, including Finance colleagues and Regional Financial Reporting and Accounting. Communication with these stakeholders is appropriate and timely when questions regarding accounting/reporting matters arise
Ensure all processes comply with Alcon standards and policies (i.e. global processes, Alcon Accounting Manual, Alcon Financial Controls Manual, Management Authorization Levels, etc.)
Understand impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions and activity from other functional departments
Regular run of product costing for multiple EMEA markets
Understand the product cost master data setup including all the attributes (Transfer price TP, price condition, purchase info records, 3rd pty freight, customs, other fees etc.)
Ensure best practices are established across the markets and efficiencies gained
Ensure all activities are performed in a compliant way that supports RCM controls
Perform compliance controls in relation to the Financial accounting including documentation of approvals, sample checks
Provide analysis and comments on variances for month-end financial reports
Ensure all processes comply with Alcon standards and policies (i.e. global processes, Alcon Accounting Manual, Alcon Financial Controls Manual, Management Authorization Levels, etc.)
Understand impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions and activity from other functional departments. Provide audit support through data/documentation gathering
As a Accounting Manager, you will be responsible for the proper execution of Tax and Statutory Accounting processes in accordance with IFRS, Alcon Accounting Manual and local statutory/tax regulations/policies
In this role, a typical day will include:
Closely collaborates with FRA Accounting in Warsaw and Vision Care and Surgical business partners to ensure accurate accounting and statutory reporting
Is responsible for an in-time preparation of assigned statutory reports to management and authorities following local regulations and Accounting Manual
Is responsible to prepare the bridge between IFRS, Statutory and Tax P&L and Balance-Sheet
Prepares specific statutory Accounting Position Papers (APP) and contributes to IFRS APPs
Responsible for preparation of the statutory forecast for the legal entity
Act as a local tax owner, ensuring tax and VAT compliance in the Denmark and responsible for preparation of local tax controls
Coordinates with key stakeholders preparation of transfer pricing documentation working papers
Is responsible for the timely submission of local reporting requirements
Collaborates with key stakeholders, including statutory auditors (internal & external) and tax authorities
Proactively challenges the Status Quo and comes up with making fact-based recommendations
Provides functional guidance and advice from a statutory accounting perspective for business transactions
Supports continuous improvements and process changes towards efficient and effective processes
Serves as a Subject Matter Expert (SME) for related statutory and tax policies and processes
Responds to internal and external inquiries
Responsible for the provision of training / skill sharing to the business on key in country processes
Drives improvements/standard solutions, while driving a high degree of collaboration
Provides leadership, training, and development to ensure unified teamwork and alignment with Alcon values and behaviors
Responsible for the integrity of financial data maintained within the Adaptive Workday Planning solution through interface maintenance & validation
Responsible for managing planning administrative activities in close collaboration with BPA Planning Managers
Support the Financial Planning Systems group in managing other owned planning applications as needed
Being a global support role with main customers in both United States and Europe, certain flexibility with regards to working hours is expected to provide adequate European and US time zone coverage
Solicit and analyze requests for proposals, negotiates contracts, and coordinates supplier integration plans with internal clients for all goods and services for consumption by internal stakeholders, business unit or function
Identify projects to apply sourcing and purchasing/procurement methodology. Responsible for process reengineering, compliance management, value capture, and supplier relationship management to support comprehensive category management
Establish a supplier relationship management process with continuous improvement goals/programs
Monitor market dynamics and communicates changes that affect internal client needs
Partner with internal clients and stakeholders to identify sourcing needs, conduct buyer/market profiles, share marketplace trends, share best practices, and define acceptable service levels
Continuous Improvement Manager - Global Operational Excellence
Marynarska 14, Mokotów, Warszawa
Wygasła: 04.11.2023
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
Identify opportunities for service improvement across various functions such as Finance, FP&A, HR, Procurement, IT, QA, R & D Operations etc., and deploy continuous improvement practices to improve efficiency & effectiveness of processes
To assist Global CI Practice Lead in the development of a ‘best-in-class’ continuous improvement strategy and in establishing a continuous improvement culture
Work on improving the Lean Six Sigma competency by delivering training on Lean Six Sigma certification levels and tools & techniques
Design and facilitate process improvement workshops to (Kaizen) workshops to identify improvement opportunities and assist in implementation
Deliver Lean Six Sigma projects as well as provide coaching & mentoring support for process improvement projects taken up by our associates
Establish governance, meeting cadence and metrics required to keep improvement projects on track
Work with cross-functional teams to put in place CI toolkits for sustaining the improved processes
Ensure standardization and simplification of processes in line with functional guidelines using Continuous Improvement methodologies and Automation (Low-Cost Automation / RPA / Digital solutions)
Maintain optimal S&OP processes in the country for assigned products; includes target setting, training, process maintenance, and tool set use to achieve an effective S&OP process
Demonstrate alignment to Global demand planning process
Fully understand country unique needs, develop informational decks/reporting to clearly assess plans, including supporting data, analysis, and new developments in supply upsides and constraints
Assist in identifying, training and supporting country representatives, demonstrating an effective and sustainable S&OP process
Lead unit and dollar demand forecast (including revenue and samples) review with country counterparts
Work alongside counterparts to align current ROFO demand forecast submission against market activities and sales trends
Identify gaps between current plans and financial commitments, derive possible gap closing initiatives and highlight the risks and opportunities
Drive accuracy from the countries and submit on-time to Regional/Global counterparts a complete ROFO that accurately reflects the regional demand, for short and long term horizons
Apply demand control where necessary on large or abnormal orders while still striving to meet operational and customer excellence
Acquire and analyze information regarding historical data, market trends, promotional activity and other events, historical or current, which impact and influence Customer Demand
Identify drivers of variance in the monthly forecast
Analyze, report and improve forecast accuracy both at the detail and aggregate level to improve Customer Service and Inventory levels
Lead Monthly Consensus and Demand Review Meeting with Country and Regional Management
Ensure optimal balance between customer service levels and inventory asset utilization through the S&OP process
Close collaboration and active involvement within the AGS invoice processing team. General support of follow-up and resolution activities reg. invoice processing
Invoice corrections, non-standard document posting (e.g. Tax, language dependent doc.)
Follow up and resolution of blocked invoices and AP aged open items
Manage calls and solve respective requests via ServiceNow (Called FNOW in FRA) , ensuring turn-around-time and expected SLA, provide diligent business support in AP area
Pro-active follow-up activities for aged items
Perform related Compliance control (SOX Compliance) and other internal controls
Close collaboration with other R2P stakeholders within the process
Close collaboration with T&E team in AGS Warsaw
Drive a continuous improvement mindset in the organization
przyjmowanie zamówień telefonicznych i mailowych oraz ich realizacja w systemie finansowo-księgowym SAP
ścisła współpraca z przedstawiecielami regionalnymi, działem marketingu, telesprzedaży oraz działem finansowym w zakresie warunków realizacji zamówień oraz w celu zapewnienia klientom najlepszej możliwej obslugi
ścisła współpraca z magazynami towarów Vision Care w zakresie realizowanych transakcji sprzedażowych (lokalizacja Niemcy i Czechy)
operacyjna współpraca z zewnętrznymi firmami (firma kurierska)
wyjaśnianie reklamacji od klientów oraz wszystkich wątpliwości związanych z wykonywanymi operacjami- rejestracja w systemie Service Cloud
wystawianie faktur korygujących
wykonywanie raportów i zestawień z systemu SAP/ BI
Responsible for 1st level technical support for services performed on behalf of Customer Service,
Liaise with Global Process Owners, Marketing, Finance department throughout the region to provide support and Issue resolution
Analyze technical problems and respond with quality solutions; both process and system related
Documents, interprets and translates user needs and issues into functional system capabilities, enhancement requests and reporting in support of continuous improvement and efficiency gains
Collaborates with representatives from cross-functional groups to identify and resolve business issues in a timely manner
Provides timely problem resolution and minimizes impact to productivity and daily operations thru meeting of agreed upon SLAs
Poszukujemy doświadczonych Optometrystów do współpracy z nami jako członkowie Alcon Professional Education Faculty. Twoim głównym zadaniem będzie prowadzenie szkoleń i warsztatów praktycznych w terenie, u naszych klientów, w celu dostarczenia profesjonalnej edukacji z zakresu dopasowania soczewek kontaktowych i produktów Alcon
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
EMEA Warehouse & Distribution IDOC Analyst - Systems & Inventory Control
Marynarska 15, Mokotów, Warszawa
Wygasła: 25.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As W&D IDOC Analyst - Systems & Inventory Control you will proactively manage Alcon inventory held at 3PL warehouse together with driving process improvements, monitoring and resolving SAP inbound and outbound interface errors related to Order to Invoice processes
Develop robust processes for monitoring interface failures and inventory reconciliation. Performing root cause analysis aimed at reducing the number of errors
Taking own initiative and showing leadership skills in driving process improvements, engaging with other teams to achieve the desired results
Drive engagement with 3PL warehouse through frequent communication and warehouse visits wherever needed. Understand the 3PL warehouse operations and ensure activities executed by either side are processed correctly through interfaces and do not negatively affect the other party
Monitor interface errors (IDOCs) related to receiving deliveries, goods movements in the warehouse and customer deliveries. Take appropriate action with 3PL warehouse, customer service, technical service & quality departments to resolve these errors. Collaborate with Cluster W&D Heads and broader business stakeholders on the number of outstanding/pending errors, which affect invoicing and product availability
Monitor open deliveries, which are overdue. Take actions to minimize impact on customers
Act as a W&D Systems Super User. Work with SAP COE team or/and Regional SAP teams on system incidents and coordinate implementation of new system enhancements
Monitor daily stock reconciliation between SAP system and 3PLs WMS
Provide routine and ad-hoc information to the business concerning the managed area of responsibility
Any other duties or projects as requested by Line Manager commensurate with the grade and level of responsibility for this role, for which the associate has the necessary experience
Follow up on data collection process for regional KPIs
Updating-troubleshooting predefined data workflows regarding KPIs
Junior Project Coordinator in Communications – internship (part time)
Marynarska 15, Mokotów, Warszawa
Wygasła: 15.10.2023
part time
umowa zlecenie
hybrid work
assistant, junior specialist (Junior)
Obowiązki:
AGS Global Quarterly Newsletter – actively collect content about AGS Warsaw to be published in the global newsletter; provide short write up and images as needed
Weekly global calendar updates – maintain AGS Poland section in the Global Calendar – on regular basis add information about upcoming internal events, applications for external recognitions, global visits etc
Global events – eg. SMP meet up – collaborate with the respective team on communication assets development; assist in planning, monitoring, and tracking of locally held activities
Global updates on InSight – collaborate with Community Manager on required updates on local AGS Poland InSight pages
Participate in Comms Cadence meetings run by Community Manager – provide insights on AGS Poland communications activities, share insights from local email performance, execute delegated Action Items
Publications calendar - keep track of AGS Poland communications need, proactively reach out to local functions and site team to collect their needs and plan communications publishing on respective channels (email, Yammer, InSight, Newsletter, on-screen display on monitors)
Ad-hoc / daily emails blast – create emails with center level news as needed in collaboration with local HR, functions, ERG groups; blast the emails using BananaTag and monitor the performance
Weekly newsletter – actively collect topics for newsletter from AGS Functions and Site team; create short write up; blast the newsletter and monitor performance in BananaTag
Monthly Coffee Talks – support coffee talk owner with slides creation and content collection from respective teams
On-Screen display slides – create slides and animations in Canva eg. newcomers’ presentation, visitors’ information, events, and activities promotion etc and publish the slides on monitors in the office
The new AR Specialist will primarily be responsible for following up with customers for overdue payment and address customer inquiries, follow up on outstanding receivables and dispute cases
Actively participate in the migration of I2C processes to the newly created Service Center in Warsaw
Manage own portfolio of customers via Receivables management tool in SAP, following up individual accounts for payment collection
Provide detailed analysis of portfolio aging and highlight areas of concern based on company guidelines
Review blocked orders due to credit check periodically, addressing reasons for block and releasing order once resolved, adhering to deadlines
Maintain contact with local stakeholders and customers to provide detail of blocked credit accounts
Maintain contact with global COE to support any issue related to cash allocation or credit management
Follow up on Credit card transaction and its related master data
Create and monitor customer disputes in Receivables management, ensuring no overdue cases
Create reports and provide data to be used in periodic credit committee meeting between global, regional and local teams
Ensure all customer contact is documented and requests from customers are issued in a timely manner
Ensure all open items raised by the global COE are closed in a time manner and in good quality
Produce report for review of customer disputes and liaise with local teams for resolution
Timely communication with regional & local Accounts Receivable teams/business function as required
Actively participate in the financial Month-end-close activities (calculate provisions for bad debt, perform accounts reconciliations)
Provide audit support through data/documentation gathering
Interact proactively with functional areas to ensure accurate accounting and financial reporting is accomplished within prescribed deadlines and in accordance with IFRS / Alcon Accounting Manual
Prepare accurate and robust monthly balance sheet account analyses and reconciliations, including analyses for balance sheet reviews
Prepare accurate journal entries in a timely manner
Collaborate proactively with key stakeholders, including Finance colleagues and Regional Financial Reporting and Accounting. Communication with these stakeholders is appropriate and timely when questions regarding accounting/reporting matters arise
Ensure all processes comply with Alcon standards and policies (i.e. global processes, Alcon Accounting Manual, Alcon Financial Controls Manual, Management Authorization Levels, etc.)
Understand impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions and activity from other functional departments
Regular run of product costing for multiple EMEA markets
Understand the product cost master data setup including all the attributes (Transfer price TP, price condition, purchase info records, 3rd pty freight, customs, other fees etc.)
Ensure best practices are established across the markets and efficiencies gained
Ensure all activities are performed in a compliant way that supports RCM controls
Perform compliance controls in relation to the Financial accounting including documentation of approvals, sample checks
Provide analysis and comments on variances for month-end financial reports
Ensure all processes comply with Alcon standards and policies (i.e. global processes, Alcon Accounting Manual, Alcon Financial Controls Manual, Management Authorization Levels, etc.)
Understand impacts to the general ledger for assigned areas due to other intra- and inter-departmental transactions and activity from other functional departments. Provide audit support through data/documentation gathering
Customer and Pricing Master Data Specialist with German
Marynarska 15, Mokotów, Warszawa
Wygasła: 07.10.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Creates and maintain new customer and commercial accounts and all the relative attributes in SAP system and Salesforce, enabling quick and efficient execution of sales transactions
Updates customer master and price master data in SAP, check master data reports in accordance with compliance procedures and carry out regular data cleansing and quality check
Responsible for all pricing and rebate administration. Price Data Administration, Rebate Administration
Pricing hierarchies’ alignment of pricing business processes for all franchises to include: Base price, Promotions, Discounts, Freight, Rebates
Proposes and reports improvements in processes, as well as reports ideas for improving the SAP and Salesforce functionality
Analyzes the problems reported by the business and proposes solutions
Creates and develops reporting solutions
Cooperates with other departments and reports problems to the regional unit if it is not possible to solve them locally
Participates in the data management process and in activities related to updating / cleaning data
Customer hierarchies alignment with business processes for all franchises to include: Buying groups, franchises, KA specifics structures
Acts as the first point of contact for inquiries / errors related to customer data
Prepares cyclical reports and reports on demand according to business needs
Is responsible for checking the correctness of the documentation necessary for creating a new customer in the system
Ensures data compliance with control requirements, internal processes and compliance requirements
Completes AFCM controls relating to business area
Any other duties or projects as requested by the Line Manager commensurate with the grade and level of responsibility for this role, for which the associate has the necessary experience and/or training
EMEA Warehouse & Distribution Systems & Inventory Control Coordinator
Marynarska 15, Mokotów, Warszawa
Wygasła: 06.10.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As W&D Systems & Inventory Control Coordinator you will proactively manage Alcon inventory held at 3PL warehouse together with driving process improvements, monitoring and resolving SAP inbound and outbound interface errors related to Order to Invoice processes
Develop robust processes for monitoring interface failures and inventory reconciliation. Performing root cause analysis aimed at reducing the number of errors
Taking own initiative and showing leadership skills in driving process improvements, engaging with other teams to achieve the desired results
Drive engagement with 3PL warehouse through frequent communication and warehouse visits wherever needed. Understand the 3PL warehouse operations and ensure activities executed by either side are processed correctly through interfaces and do not negatively affect the other party
Monitor interface errors (IDOCs) related to receiving deliveries, goods movements in the warehouse and customer deliveries. Take appropriate action with 3PL warehouse, customer service, technical service & quality departments to resolve these errors. Collaborate with Cluster W&D Heads and broader business stakeholders on the number of outstanding/pending errors, which affect invoicing and product availability
Monitor open deliveries, which are overdue. Take actions to minimize impact on customers
Act as a W&D Systems Super User. Work with SAP COE team or/and Regional SAP teams on system incidents and coordinate implementation of new system enhancements
Monitor daily stock reconciliation between SAP system and 3PLs WMS
Provide routine and ad-hoc information to the business concerning the managed area of responsibility
Any other duties or projects as requested by Line Manager commensurate with the grade and level of responsibility for this role, for which the associate has the necessary experience
Follow up on data collection process for regional KPIs
Updating-troubleshooting predefined data workflows regarding KPIs
Close collaboration and active involvement within the AGS invoice processing team. General support of follow-up and resolution activities reg. invoice processing
Invoice corrections, non-standard document posting (e.g. Tax, language dependent doc.)
Follow up and resolution of blocked invoices and AP aged open items
Manage calls and solve respective requests via ServiceNow (Called FNOW in FRA) , ensuring turn-around-time and expected SLA, provide diligent business support in AP area
Pro-active follow-up activities for aged items
Perform related Compliance control (SOX Compliance) and other internal controls
Close collaboration with other R2P stakeholders within the process
Close collaboration with T&E team in AGS Warsaw
Drive a continuous improvement mindset in the organization
Join multicultural team of one of the leading brands in medical technology sector! This is an excellent opportunity to work within international structure, for a global company that has a mission of helping people see brilliantly
As a Procurement Associate, you’ll be supporting regional teams with indirect purchasing, ensuring that it is processed in accordance with the company policy and international regulations and regional guidelines
Main responsibilities include:
To provide assistance in creation of Purchase Requisitions and their maintenance
To validates Purchase Requisitions according to the local procurement procedure and compliance
To represent procurement Ops team in partner boards and serves as a bridge between buyers, finance, and operations
To train users on Procurement processes
To provide and maintains accesses to procurement tools
Ability to lead, motivate and retain a team of skilled payroll resources supporting various countries across a region
Accountable to deploy, measure, track, ensure compliance and report standard Service Levels (SLAs) and quality audits, RCA, key process and operational metrics (KPIs) including high customer service expectations for associates
Deploy and monitor global standard payroll processes, to ensue Alcon is effectively gaining from economies of scale, utilizing technologies and operating systems to support agreed Service Delivery Model for Alcon
Deploy, train and qualify payroll delivery team on standard solutions, standard delivery models, and improvement initiatives, to ensure global and consistent service delivery for Alcon
Drive Alcon services compliance on payroll processes and procedures (taking into account localizations), Self-Service, and Data Analytics & Reporting requirements
Encourage and support process improvement initiatives in the team
Creating and implementing health, safety, occupational and environmental programs to prevent injuries and illnesses within the workplace and environmental accidents
Inspecting workplace and environmental incidents in accordance with company procedures and implementing corrective actions
Ensuring compliance with internal and external requirements related to environmental and employee health and safety and identifying areas for improvement
Developing and managing an environmental and employee health & safety training plan
Maintaining relationships with the community, environmental groups, and other stakeholders impacted by the environmental performance of the organization