Czy macie jakieś informacje na temat pracy w tej firmie? Jak wygląda atmosfera? Czy wynagrodzenie jest dobre? Czy są jakieś benefity? Jakie są warunki pracy? Z góry dzięki!
Monitor monthly financial performance and do in-depth research of significant or unusual trends in expenses. Answer all questions from local managers and central controllers with respect to year-to-date financial results and future expenditure levels for assigned line items and divisions
Prepare monthly “highlights” documentation and other ad-hoc reports for central controllers and local management, which provides a high-level qualitative perspective on the financial results for areas of responsibility
Preparation and coordination of the forecasts including data uploads into corporate systems. Requires extensive knowledge of internal systems and relationship development with the various division and central controllers. Validation of final plan submission for completeness and accuracy for areas of responsibility
Prepare monthly “highlights” documentation and other ad-hoc reports for Central Controllers and Local Management, which provides a high-level qualitative perspective on the financial results for areas of responsibility
Perform local controlling activities, including unit cost calculation and analysis, analysis of major financial expenditures versus previous month, and full P&L consistency for the assigned legal entities
Responsible for answering and logging calls to the Amadeus Customer Service Centre (ACSC) made by customers who are experiencing functional problems or enquiries
Rectification of customer problems where possible and notifying the user before case closure, otherwise escalate to the Local markets representatives or Second Level Teams within Amadeus agreed timeframe (SLA)
Total Contact Ownership
Respond to customer contact within defined and measurable timeframes and provide the appropriate solution to our customers
Increase the "Total Contact Ownership" and "First Contact Resolution" in order to minimize the "contacts", "call wait time", "average talk time" & "abandoned calls"
Problem Escalation
Responsible to raise Local Master Incidents (LMI), define the severity level and then assign to Second level team for further investigation, the process to be executed when the problem is impacting multiple customers only
Communicate the LMI details via email internally (both ACSC and local representative teams) and advise the Team Leaders of any significant problems that affect or degrade the services that we offer
Ensure high first contact resolution rate and fast problem-solving thanks to own experience, advanced skills and knowledge
Ensure deep and comprehensive diagnosis and escalate issues with all relevant information and according to priority to further resolution groups by keeping the ownership, drive/coordinate, follow up, update incidents and report to customer until case is closed
Ensure on-call consulting to customers and partners
Accomplish CS KPIs, set and agreed for the department
Working in numerous technical systems and interfaces (Merchant Products, integration with Central Amadeus Solutions, different inventory systems of hotels providers and carriers)
You’ll lead operational contract transcription and ordering activities for Amadeus with focus on European region
You’ll lead close collaboration with other colleagues in the team on the support and execution of ordering processes
You’ll act as a business partner for our internal departments, our management and customers, providing support and advice for all ordering related topics and requests
You’ll collaborate with other units in Amadeus and provide input on the evolution of contract fulfilment / ordering related processes
Ensure high first contact resolution rate and fast problem-solving thanks to own experience, advanced skills and knowledge
Ensure deep and comprehensive diagnosis and escalate issues with all relevant information and according to priority to further resolution groups by keeping the ownership, drive/coordinate, follow up, update incidents and report to customer until case is closed
Ensure on-call consulting to customers and partners
Accomplish CS KPIs, set and agreed for the department
Working in numerous technical systems and interfaces (Merchant Products, integration with Central Amadeus Solutions, different inventory systems of hotels providers and carriers)
• Manual posting of daily journal entries, following local GAAP and tax regulations
• Management and closing of accounting entries (operations, provisions, etc.)
• Post payroll and other personnel expenses related (accrual holidays, bonus, severances...), account and check for monthly accruals in close relation to P&C/external provider
Asset Management
• Carry out asset accounting
• Obtain, check and account for fixed cost monthly accruals
Period-end closing
• Prepare the monthly closing information and the schedules required
• Perform the monthly reconciliation process, control of open items and analyze the transitory bank accounts
• Execute month-end and year-end closing activities to ensure timely and accurate closure of accounts in coordination with Corporate Accounting
Financial Statements
• Prepare financial statements on a monthly basis for approval of the CtR process team Lead or local managers (when necessary), following local GAAP and statutory accounting principles
• Maintenance of the relevant accounting documentation in order to back up the company financial statements in front of tax authorities, external/internal auditors and any other competent authority requiring information
Reporting
• Perform financial forecasting, reporting and operational metrics tracking
• Analyze financial information and financial reports in compliance with professional and corporate standards
• Perform timely reporting internally to the group & externally to relevant agencies
• Support external advisors and auditors for their audit of Group and the Statutory Annual Accounts; and follow up of identified issues
Tax reporting
• Tax consolidation and reporting
• Respond to and assist with tax audits
• Support in tax declaration´s presentation and compliance
• Ensure correct storage and availability of support documentation in single point repository
Daily contact with Local Entity
• Solving local issues related to Finance topics
• Daily contacts with local tax advisor, sending the requested documents and reports
• Manual posting of daily journal entries, following local GAAP and tax regulations
• Management and closing of accounting entries (operations, provisions, etc.)
• Post payroll and other personnel expenses related (accrual holidays, bonus, severances...), account and check for monthly accruals in close relation to P&C/external provider
• Obtain, check and account for fixed cost monthly accruals
Period-end closing
• Prepare the monthly closing information and the schedules required
• Perform the monthly reconciliation process, control of open items and analyze the transitory bank accounts
• Execute month-end and year-end closing activities to ensure timely and accurate closure of accounts in coordination with Corporate Accounting
• Obtain, check and account for fixed cost monthly accruals
Financial Statements
• Support in preparation of financial statements on a monthly basis for approval of the CtR process team Lead or local managers (when necessary), following local GAAP and statutory accounting principles
• Maintenance of the relevant accounting documentation in order to back up the company financial statements in front of tax authorities, external/internal auditors and any other competent authority requiring information
Reporting
• Perform financial reporting including ICO flows and consolidated reports for the Group
• Analyze financial information and financial reports in compliance with professional and corporate standards
• Perform timely reporting internally to the group & externally to relevant agencies
• Support external advisors and auditors for their audit of Group and the Statutory Annual Accounts; and follow up of identified issues
Tax reporting
• Post the accounting of indirect taxes and of withholding tax
• Post the accounting of corporate taxes receiving the calculation from Corporate Tax
• Reconcile tax declaration with accounting declaration and elaborate manual adjustments in case there are any differences
• Execute the VAT tax liquidation
• Ensure correct storage and availability of support documentation in single point repository
Daily contact with Local Entity
• Solving local issues related to Finance topics
• Daily contacts with local tax advisor, sending the requested documents and reports
As a trainer in our team, you will contribute to the overall success of Cytric by delivering training to internal and external stakeholders using different training methods
Teamwork:
You will work closely with other team members and contribute to evolving the training methods used in both a virtual and face-to-face environment
Using your positive mindset, you will work with the immediate and other teams to maintain a good relationship and awareness across departments
Delivery methods – Digital and face-to-face
You will mainly work in a virtual and at times also in a face-to-face (classroom) environment, using a mix of live interactions with attendees, videos, exercises, practice and other methods to deliver quality training
Trainer skills:
Ability to effectively transfer the business and/or technical skills and knowledge to facilitate learning and acceptance of new tools
Environment:
You will mainly deliver training from where you are based, but need to be available to travel when requested, either to deliver training or for other reasons related to your role
Upskilling of self – product and training:
You need to constantly upskill your knowledge on the products to train, the tools to use when delivering training and training methods to make the training as interactive, engaging and easy to learn as possible
Learning content updates and course management responsibility:
Contribute to evolving the content like editing videos, update presentations and exercises
• Reception and checking of Travel Expenses related documents and invoices ensuring compliance of the Travel and Expense policy
• Perform data entry & posting – enter required data from manual travel related documents and other accounting transactional information into the system, in accordance with accounting policies and procedures, when these documents are not posted by the area user through the travel tool
• Ensure that any regional or local legislative analysis is completed and timely
Payments & reconciliation:
• Setting of payment proposals in SAP according to corporate payment calendar
• Verify payments are received and applied - verify employees receive and apply payments from Amadeus in a timely manner
• Research payments - Identify monthly accruals for booking expenses
Support & queries:
• Support and provide training and guidance to travelers (internal customers) when requested or needed (1st level of support)
• Escalate accounting transaction matters as appropriate - responsible of informing Corporate Travel responsible of issues to be managed by the 2nd level of support and follow-up of mentioned issues
PR & PO lifecycle monitoring through purchasing tool (Coupa)
• Review of shopping cart (consistency checks, application and control errors, billing information, etc.)
• Validation of PR upon considered criteria
• PO - dispatch, follow-up, change and cancellation
• GR follow-up
• PO closure
• Integration errors
Perform data entry & posting of invoices
• Validate incoming invoices against relevant PR/PO/GR (Coupa). When necessary, escalate issue to the corresponding requestor
• Enter manually required data from invoices (Coupa & Non-Coupa) and other accounting transactional information into appropriate systems, in accordance with accounting policies and procedures
• Check automatic invoices have correctly been registered
• Filing and archiving of necessary paperwork according to regulations in place
Payments proposal & verification
• Responsible for generating payment runs (scheduled and urgent when applicable), and preparing payment proposals according to the corporate payment calendar
• Ensure all payment runs are signed off by authorized signatories and that Treasury have been advised of payment amounts prior to runs
• Verify payments are received and applied - verify suppliers receive and apply payments from Amadeus in a timely manner
Closing activities & reporting
• Obtain, check and account for monthly accruals, control open items and account reconciliations
Support & queries
• Main point of contact for support and guidance to internal customers and vendors to solve queries or issues
• Escalation of issues to appropriate parties
• Document procedures – create and maintain adequate and appropriate procedural documentation, while maintaining and improving financial accounting processes in order to provide information to internal and external customers in a timely manner
• Participate in initiatives for the deployment or enhancement of systems and tools, the implementation of new procedures and improvement and review of those already in use
• Coordination with Purchasing and Accounting departments in order to solve any query/discrepancy on PR-PO-GR-Invoice flow
Auditing
• Analyze and provide data to support the ongoing requirements of internal and external audit and other Amadeus teams (i.e. different programs and projects impacting these companies)
Currently we are looking for candidates with financial background to join our Billing team. As a Billing Analyst, you’ll prepare, execute und monitor automated and manual billing processes for Amadeus markets, to apply new requirements, identify problems, analyze and solve them. You’ll be the responsible connection between the local customers and business partners, as well of other business units and the central team for billing activities
Your main responsibilities
In this role you’ll:
• perform self-dependently operational billing activities for Amadeus products and services
• closely work together with other colleagues in a team on the support and execution of billing processes
• be a business partner for our internal departments, our management and customers, providing support and advise for all billing related topics
• collaborate with other units in Amadeus and provide input on the evolution of billing related processes
Currently we are looking for candidate with financial background to join our team in Controlling department in our Financial Center. In this position you will be responsible for supporting the Finance Manager in all the activities related to Financial issues in the Region, such as BC follow up, incentives management, revenues trend, ACR, ACO profitability & EBITDA, OPEX
Your will be responsible for:
Close to Report activities:
• Support Finance Manager during closing (Gross Margin, FRP, Revenue)
• Preparation of accruals (Revenues, Incentives)
• Coordination of monthly closing activities with the FSC (Financial service centre)
Financial Support and Reporting:
• Responsible of monthly Revenues & Incentives Closing: follow up, billing checkpoint compared to TA´s agreement, monthly accruals (comparing to the information consolidated in CRM)
• Manage revenues data: follow up, analysis deviations, split by product and customer
• Validation of Customer conditions from agreement in Local Billing System
Planning:
• Support preparation of Revenues, Incentives & OPEX Budget & Forecast with the information received from the different Business Partners
• Interfacing with partners when Forecast or Budget (revenues, incentives, OPEX) need adjustments or modification
Profitability Analysis and Business Support:
• Work closely with business partners in order to ensure that the terms and conditions are fully aligned with business case approved figures
• Support sales team during BC preparation
• Ensure all negotiations are aligned with the global strategy in terms of commercial strategy, incentives policy, local revenues, etc
• Provide ad-hoc business support to business partners
• Perform local controlling activities, including unit cost calculation and analysis, analysis of major financial expenditures versus previous month, and full P&L consistency for the assigned legal entities
Support sales organization for integration matters (perform demos, analyze customer business flows and propose integration solutions to cope with customer requests)
Consulting & assistance
Provide best-in-class, functional consulting and assistance to customers for their integration activities between Amadeus systems and customer systems:
Provide functional support and problem resolution within the overall integration project
Ensure submission of SOR or change proposals (CPR) to Product Management
Establish and manage the product and solution integration schedule
Support Integration activities during the implementation project
Provide formal integration status, KPIs and customer feedback reporting to Management
Perform final sign-off/ certification prior to implementation in production
Post integration & Post implementation Consultancy
Ensure product high level adoption by the customers in providing appropriate assistance on the daily activities
Make sure customers make the most of the Amadeus products and solutions
Identify and prioritize critical issues, problems and root causes and provide recommendations for improvements
Process Improvement
Follow-up the implementation of internal processes improvement and automation
• Manual posting of daily journal entries, following local GAAP and tax regulations
• Management and closing of accounting entries (operations, provisions, etc.)
• Post payroll and other personnel expenses related (accrual holidays, bonus, severances...), account and check for monthly accruals in close relation to P&C/external provider
Asset Management
• Carry out asset accounting
• Obtain, check and account for fixed cost monthly accruals
Period-end closing
• Prepare the monthly closing information and the schedules required
• Perform the monthly reconciliation process, control of open items and analyze the transitory bank accounts
• Execute month-end and year-end closing activities to ensure timely and accurate closure of accounts in coordination with Corporate Accounting
Financial Statements
• Prepare financial statements on a monthly basis for approval of the CtR process team Lead or local managers (when necessary), following local GAAP and statutory accounting principles
• Maintenance of the relevant accounting documentation in order to back up the company financial statements in front of tax authorities, external/internal auditors and any other competent authority requiring information
Reporting
• Perform financial forecasting, reporting and operational metrics tracking
• Analyze financial information and financial reports in compliance with professional and corporate standards
• Perform timely reporting internally to the group & externally to relevant agencies
• Support external advisors and auditors for their audit of Group and the Statutory Annual Accounts; and follow up of identified issues
Tax reporting
• Ensure compliance with all applicable tax regulations
• Post the accounting of indirect taxes and of withholding tax
• Post the accounting of corporate taxes receiving the calculation from Corporate Tax
• Reconcile tax declaration with accounting declaration and elaborate manual adjustments in case there are any differences
• Execute the VAT tax liquidation
• Respond to and assist with tax audits ( assist with local tax advisor)
• Support in tax declaration´s presentation and compliance ( support with local tax advisor)
• Ensure correct storage and availability of support documentation in single point repository
Daily contact with Local Entity
• Solving local issues related to Finance topics
• Daily contacts with local tax advisor, sending the requested documents and reports
• Define engagement and lead / co-lead the strategy and plan to address the people side of transformation programs and accelerate value realization
• Ensure that the impacted business areas are ready for transition to new processes, information and technology, or changes in the organization
• Lead one or more of our Business Transformation Practice areas (i.e. how we work in communication, training, measurement, governance, knowledge management, stakeholder management and / or media) ensuring the definition and adoption of standards and practices within the Business Transformation Services team and by third parties (consultants, contractors) and ensuring the quality of deliverables
• Partner with program leadership (Sr. Management and above) and act as a trusted advisor to senior program stakeholders / sponsors (Directors, VPs) to share status, validate strategy, address issues and identify organizational impacts. Help sponsors fulfil their role
• Engage with program stakeholders and local management to guide them through the transition
Finance Knowledge Management Governance and Planning:
• Ensure organizational needs are identified and define strategy, plan and governance structure to meet those needs
• Establish and operate transversal governance and coordination for knowledge management and learning for Finance
• Collect learning needs within the CFA business unit and develop annual learning strategy and plan accordingly
• Define, implement and evolve global onboarding plan to ensure effectiveness and consistency
• Execute plan and maintain and continuously improve learning and knowledge platforms, practices and content
• Publish, update and archive content and documentation in the CFA knowledge platforms according to agreement with content owners (GPOs, AOs…)
• Evaluate the change impact of new capabilities and coordinate the appropriate communication / training to assure value realization
• Identify best practices and propose improvements to increase efficiency and success. Find new content opportunities looking outside the market to get innovation
Monitor monthly financial performance and do in-depth research of significant or unusual trends in expenses. Answer all questions from local managers and central controllers with respect to year-to-date financial results and future expenditure levels for assigned line items and divisions
Prepare monthly “highlights” documentation and other ad-hoc reports for central controllers and local management, which provides a high-level qualitative perspective on the financial results for areas of responsibility
Preparation and coordination of the forecasts including data uploads into corporate systems
Validation of final plan submission for completeness and accuracy for areas of responsibility
Perform local controlling activities, including unit cost calculation, analysis of major financial expenditures versus previous month, and full P&L consistency for the assigned legal entities
As a Customer Support Executive, you will deliver the personalized, high quality support to our German-speaking customers who encounter various questions using Amadeus products and solutions
• Act as the primary touchpoint for customers from Germany, Austria and Switzerland
• Support customers on the phone, portal and online chat with a wide variety of queries
• Research customer question in a timely manner and follow up directly with the customer with recommendations and action plans
• Gain a broad knowledge of Amadeus products to answer a wide variety of customer questions
• Display a positive can-do attitude and demonstrate a commitment to delivering fantastic customer service
• Provide premium support services and collaborate with internal teams
• Manual posting of daily journal entries, following local GAAP and tax regulations
• Management and closing of accounting entries (operations, provisions, etc.)
• Post payroll and other personnel expenses related (accrual holidays, bonus, other), account and check for monthly accruals in close relation to P&C/external provider
Asset Management
• Carry out asset accounting
• Obtain, check and account for fixed cost monthly accruals
Period-end closing
• Prepare the monthly closing information and the schedules required
• Perform the monthly reconciliation process, control of open items and analyze the transitory bank accounts
• Execute month-end and year-end closing activities to ensure timely and accurate closure of accounts in coordination with Corporate Accounting
Financial Statements
• Prepare financial statements on a monthly basis for approval of the CtR process team Lead or local managers (when necessary), following local GAAP and statutory accounting principles
• Maintenance of the relevant accounting documentation in order to back up the company financial statements in front of tax authorities, external/internal auditors and any other competent authority requiring information
Reporting
• Analyze financial information and financial reports in compliance with professional and corporate standards
• Perform timely reporting internally to the group & externally to relevant agencies
Currently we are looking for candidates with financial background to join our team in Budget to Pay (AP) & Travel and Expenses
Your will be responsible for:
Expense report management:
• Reception and checking of Travel Expenses related documents and invoices ensuring compliance of the Travel and Expense policy
• Perform data entry & posting – enter required data from manual travel related documents and other accounting transactional information into the system, in accordance with accounting policies and procedures, when these documents are not posted by the area user through the travel tool
• Ensure that any regional or local legislative analysis is completed and timely
Payments & reconciliation:
• Setting of payment proposals according to corporate payment calendar
• Verify payments are received and applied - verify employees receive and apply payments from Amadeus in a timely manner
• Research payments - Identify monthly accruals for booking expenses
Support & queries:
• Support and provide training and guidance to travelers (internal customers) when requested or needed (1st level of support)
• Escalate accounting transaction matters as appropriate - responsible of informing Corporate Travel responsible of issues to be managed by the 2nd level of support and follow-up of mentioned issues
• Manual posting of daily journal entries, following local GAAP and tax regulations
• Management and closing of accounting entries (operations, provisions, etc.)
• Post payroll and other personnel expenses related (accrual holidays, bonus, severances...), account and check for monthly accruals in close relation to P&C/external provider
Asset Management
• Carry out asset accounting
• Obtain, check and account for fixed cost monthly accruals
Period-end closing
• Prepare the monthly closing information and the schedules required
• Perform the monthly reconciliation process, control of open items and analyze the transitory bank accounts
• Execute month-end and year-end closing activities to ensure timely and accurate closure of accounts in coordination with Corporate Accounting
Financial Statements
• Prepare financial statements on a monthly basis for approval of the CtR process team Lead or local managers (when necessary), following local GAAP and statutory accounting principles
• Maintenance of the relevant accounting documentation in order to back up the company financial statements in front of tax authorities, external/internal auditors and any other competent authority requiring information
Reporting
• Perform financial forecasting, reporting and operational metrics tracking
• Analyze financial information and financial reports in compliance with professional and corporate standards
• Perform timely reporting internally to the group & externally to relevant agencies
• Support external advisors and auditors for their audit of Group and the Statutory Annual Accounts; and follow up of identified issues
Tax reporting
• Ensure compliance with all applicable tax regulations
• Post the accounting of indirect taxes and of withholding tax
• Post the accounting of corporate taxes receiving the calculation from Corporate Tax
• Reconcile tax declaration with accounting declaration and elaborate manual adjustments in case there are any differences
• Execute the VAT tax liquidation
• Respond to and assist with tax audits ( assist with local tax advisor)
• Support in tax declaration´s presentation and compliance ( support with local tax advisor)
• Ensure correct storage and availability of support documentation in single point repository
Daily contact with Local Entity
• Solving local issues related to Finance topics
• Daily contacts with local tax advisor, sending the requested documents and reports
Currently we are looking for candidates with human resources background to join our team in People & Culture department. In this position you will be responsible for execution of administrative processes connected to the full employee’s life cycle (hire to retire) and deliver value-added service to management and employees that reflects the business objectives of the organization
Your will be responsible for:
• Responsible for the local People & Culture processes such as; personell administration (hire to retire), onboarding, payroll (trhough 3rd parties), performance management, compensation & benefits, learning & development, talent management and engagement
• Manages and resolves complex employee relations issues
• Identify staffing needs and allocate human resources ensuring appropriate matches between position requirements and individual profiles
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
• Monitor employee performance and coordinate personnel and career development actions,
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Develops contract terms for new hires, promotions and transfers and align these terms legally and with global policies etc
• Assists international employees with expatriate assignments and related P&C matters
• Monitor compensation and benefits proposals and ensure internal equity and coherence with corporate guidelines
• Investigate the causes of personnel problems and develop recommendations for managing specific cases
Do you want to start an exciting journey? Are you ready to help us develop our new finance department and have an influence on its success?
Currently we are looking for candidates for the Expense Support Specialist position. Candidate will provide first line technical support to customers. The Expense Support Specialist will require working with applications as well as infrastructure components to undertake analysis, diagnosis and resolution of (end user) incidents, which may range from simple cases to more complicated technical issues. They will have standard operating procedures to support the majority of the incidents. The Expense Support Specialist will work with other team members to provide accurate incident resolution and service request management, within the SLA
Your main responsibilities
Develop Operational Consulting:
• Provide support for phone calls, emails, chat and tickets from end users regarding cytric product and queries
• Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA)
• Serve as an escalation point in resolving customer service issues within the scope of a representative; appropriately escalate issues to leadership and other teams
• Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems
• Oversee the development and communication of help sheets, usage guides, and FAQs for end users
• Assist the team lead with documentation and processes
Reporting:
• Contribute business through reports and analysis (e.g. forecast), providing qualitative feedback when needed
• Analyse customer's business, operational and technical requirements for internal reports
• Support process improvement opportunities to drive operational efficiencies
Collaboration:
• Work closely with the Manager/Team Lead to help with tasks such as scheduling, working on improvement plans and new initiatives for rewards etc
• Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers
• Assist Manager/Team Lead with recruiting, scheduling, training as needed to develop an effective team with a strong customer focus
• Create and conduct training sessions when needed for a variety of audiences
• You will manage the Accounts Receivable process through the correct reconciliation of payments received against open receivables and their application in the system (SAP FI). You will be responsible for the collection of revenues on a daily and monthly basis through the proper use of the Dunning Process
• You will carry out all the necessary actions within the Accounts Receivable policies to maximize the collection of all revenues billed to our customers as well as follow up on open items in bank accounts in order to ensure proper control of the same and their corresponding reconciliation
• You will take necessary actions to offset the debt of netting customers: you will conduct the review of payment proposal sent by Accounts Payable team to net customer invoices from payments processed or block the payments to process
Bad debt analysis and follow up
• You will analyze any potential risk among your customers taking into account payment behavior, market analysis, information in the press and from Account Management in order to inform management on the collection status. Take necessary actions to classify customers per risk level and ensure the maintenance of the same
Monthly & Quarterly Reporting and KPI results
• You are responsible for providing reports on the status of the Accounts Receivable process to Finance and Commercial teams and evolution of the same
• In addition you will prepare and communicate the calculation of agreed KPIs on a monthly basis to management
Support to Accounts Receivable Group
• You will provide support to the Accounts Receivable Manager during the monthly and quarterly closing activities to ensure deadlines are met. You will support when needed the Accounts Receivable Manager in the coordination of all projects related to process improvements within the Accounts Receivable area. You will work autonomously and deliver objectives on time
Monitor monthly financial performance and do in-depth research of significant or unusual trends in expenses
Prepare monthly “highlights” documentation and other ad-hoc reports for central controllers and local management, which provides a high-level qualitative perspective on the financial results for areas of responsibility
Preparation and coordination of the forecasts including data uploads into corporate systems
Validation of final plan submission for completeness and accuracy for areas of responsibility
Perform local controlling activities, including unit cost calculation, analysis of major financial expenditures versus previous month, and full P&L consistency for the assigned legal entities
Journal entries, General ledger and Intercompany accounting – support
• Manual posting of daily journal entries, following local GAAP and tax regulations
• Management and closing of accounting entries (operations, provisions, etc.)
• Post payroll and other personnel expenses related (accrual holidays, bonus, severances...), account and check for monthly accruals in close relation to P&C/external provider
• Intercompany accounting - check & post intercompany flows
Period-end closing – support
• Prepare the monthly closing information and the schedules required
• Perform the monthly reconciliation process, control of open items and analyze the transitory bank accounts
• Execute month-end and year-end closing activities to ensure timely and accurate closure of accounts in coordination with Corporate Accounting
We’re looking for candidates with a financial background to join our contract & ordering fulfillment department. In this role, you’ll prepare, execute and monitor contract transcription and ordering processes for Amadeus products and services located in different regions across Europe. You’ll identify, analyze and solve problems. You’ll work with local customers and business partners, as well with various business units and the central team for regional contract fulfilment / ordering activities
In this role:
• You’ll lead operational contract transcription and ordering activities for Amadeus with focus on European region
• You’ll lead close collaboration with other colleagues in the team on the support and execution of ordering processes
• You’ll act as a business partner for our internal departments, our management and customers, providing support and advice for all ordering related topics and requests
• You’ll collaborate with other units in Amadeus and provide input on the evolution of contract fulfilment / ordering related processes
Currently we are looking for candidates who join our Customer Service team. As a Customer Service Representative you will recover functional and technical Incidents and Requests or escalate them to resolver groups within Amadeus or to Third Parties involved in the service provided
It this role you'll be responsible for:
• Works within defined processes or methodologies and may help determine the appropriate approach for new assignments. Takes a broad perspective to problems and identifies new, less obvious solutions
• Receives instructions and guidance from manager or supervisor and performs moderately complex and varied tasks with a moderate degree of supervision
• May have specialized external certification and/or job-related training and work experience/
• Responds to customers questions concerning products and solutions (functionality, application, interactions between different solution components)
• Acknowledges, investigates and when possible recovers incidents within service levels using knowledge solutions
• Escalates incidents outside the scope of team competencies to 3rd level resolver groups to internal or external service providers and follow-up
• Updates Provide customers with updates on the status of critical problems
Suggest improvements to Knowledge Solutions database
самостійно виконувати операційні процеси, такі як: виставлення рахунків за продукти та послуги Amadeus
тісно співпрацювати з колегами над процесами виставлення рахунків
бути діловим партнером для наших внутрішніх відділів, нашого керівництва та клієнтів, надаючи підтримку та консультації з усіх питань, пов'язаних із рахунками
співпрацювати з іншими підрозділами Amadeus і надавати внесок у розвиток процесів, пов'язаних з виставленням рахунків
As Senior Accounts Receivable Specialist you will be responsible for leading the accounts receivable process for Amadeus, for a given portfolio of customers, within our Collection Policies in order to safeguard and maximize company incomes
It this role you'll be responsible for:
Collection of revenues
• You will manage the Accounts Receivable process through the correct reconciliation of payments received against open receivables and their application in the system (SAP FI). You will be responsible for the collection of revenues on a daily and monthly basis through the proper use of the Dunning Process
• You will carry out all the necessary actions within the Accounts Receivable policies to maximize the collection of all revenues billed to our customers as well as follow up on open items in bank accounts in order to ensure proper control of the same and their corresponding reconciliation
• You will take necessary actions to offset the debt of netting customers: you will conduct the review of payment proposal sent by Accounts Payable team to net customer invoices from payments processed or block the payments to process
Contract and payment plan negotiations
• You are responsible for initiating and co-leading the negotiation of payment plans with Account Management and Legal to ensure the collection of revenues and protect the risk of the company. You will provide feedback in the negotiation of new commercial agreements with existing and new customers to ensure they are within Accounts Receivable guidelines in order to secure the collection of Amadeus revenues
Bad debt analysis and follow up
• You will analyze any potential risk among your customers taking into account payment behavior, market analysis, information in the press and from Account Management in order to inform management on the collection status. Take necessary actions to classify customers per risk level and ensure the maintenance of the same
• You are responsible for preparing and posting the monthly Bad Debt proposal as well as the communication to management on the results of the Bad Debt process. You will prepare quarterly reporting required by Finance teams related to the Bad Debt provision
Monthly & Quarterly Reporting and KPI results
• You are responsible for providing reports on the status of the Accounts Receivable process to Finance and Commercial teams and evolution of the same
• In addition you will prepare and communicate the calculation of agreed KPIs on a monthly basis to management
Support to Accounts Receivable Group
• You will provide support to the Accounts Receivable Manager during the monthly and quarterly closing activities to ensure deadlines are met. You will support when needed the Accounts Receivable Manager in the coordination of all projects related to process improvements within the Accounts Receivable area. You will work autonomously and deliver objectives on time
You’ll perform operational billing activities for Amadeus products and services
You’ll work closely with other colleagues in a team supporting and executing billing processes
You’ll act as a business partner for our internal departments, our management and customers, providing support and advice for all billing related topics
You’ll collaborate with other units in Amadeus and provide input on the evolution of billing related processes
PR & PO lifecycle monitoring through purchasing tool (Coupa)
• Review of shopping cart (consistency checks, application and control errors, billing information, etc.)
• Validation of PR upon considered criteria
• PO - dispatch, follow-up, change and cancellation
• GR follow-up
• PO closure
• Integration errors
Perform data entry & posting of invoices
• Validate and enter incoming invoices against relevant PR/PO/GR (Coupa). When necessary, escalate issue to the corresponding requestor
• Filing and archiving of necessary paperwork according to regulations in place
Payments proposal & verification
• Responsible for generating payment runs (scheduled and urgent when applicable), and preparing payment proposals according to the corporate payment calendar
Closing activities & reporting
• Obtain, check and account for monthly accruals, control open items and account reconciliations
Support & queries
• Main point of contact for support and guidance to internal customers and vendors to solve queries or issues
• Escalation of issues to appropriate parties
• Document procedures – create and maintain adequate and appropriate procedural documentation, while maintaining and improving financial accounting processes in order to provide information to internal and external customers in a timely manner
• Participate in initiatives for the deployment or enhancement of systems and tools, the implementation of new procedures and improvement and review of those already in use
• Coordination with Purchasing and Accounting departments in order to solve any query/discrepancy on PR-PO-GR-Invoice flow
Auditing
• Analyze and provide data to support the ongoing requirements of internal and external audit and other Amadeus teams (i.e. different programs and projects impacting these companies)
Vendor creation request
• Approve new vendor creation requests,
• Perform a compliance check to validate that the vendor
Vendor master data creation & maintenance
• Support and follow up with vendor to collect vendor information and CSP registration
• Ensure vendor replicates properly in SAP4H without any integration error (when applicable)
• Create or update Bank Information in SAP4H
• Update vendor information
• Maintenance of certificates: follow up with vendor to ask them to provide potential expired certificates
• Data cleansing activities that include regularly requesting the vendor to update their information through SIM form or inactivate those vendors not in use
Contract management
• Contract review from an accounting perspective to guarantee compliance with corporate policies, including IFRS financial requirements
Vendor management & support
• Ensure main vendors are registered in CSP and using it, assist them with the registration, including performing some training to the most relevant ones
• Engage with suppliers in the use of transactional purchasing tools (i.e. Coupa) and communication channels throughout the process and in compliance with Amadeus policies
• Main point of contact for support and guidance to internal customers and vendors to solve queries or issues
Monitor performance & continuous improvement
• Track progress and success metrics for vendor management and vendor enablement in accordance with corporate policies, and perform metric reporting process on vendor involvement and status of their registration and enablement
• Participate in initiatives for the deployment or enhancement of systems and tools, the implementation of new procedures and improvement and review of those already in use
• Manual posting of daily journal entries, following local GAAP and tax regulations
• Management and closing of accounting entries (operations, provisions, etc.)
• Post payroll and other personnel expenses related (accrual holidays, bonus, severances...), account and check for monthly accruals in close relation to P&C/external provider
Asset Management
• Carry out asset accounting
• Obtain, check and account for fixed cost monthly accruals
Period-end closing
• Prepare the monthly closing information and the schedules required
• Perform the monthly reconciliation process, control of open items and analyze the transitory bank accounts
• Execute month-end and year-end closing activities to ensure timely and accurate closure of accounts in coordination with Corporate Accounting
Financial Statements
• Prepare financial statements on a monthly basis for approval of the CtR process team Lead or local managers (when necessary), following local GAAP and statutory accounting principles
• Maintenance of the relevant accounting documentation in order to back up the company financial statements in front of tax authorities, external/internal auditors and any other competent authority requiring information
Reporting
• Analyze financial information and financial reports in compliance with professional and corporate standards
• Perform timely reporting internally to the group & externally to relevant agencies
• Support external advisors and auditors for their audit of Group and the Statutory Annual Accounts; and follow up of identified issues
Tax activities
• Execute the VAT tax liquidation and prepare supportive files for presentation process performed by Local Manager
• Calculate and Post the accounting of corporate taxes
Journal entries, General ledger and Intercompany accounting
• Manual posting of daily journal entries, following local GAAP and tax regulations
• Management and closing of accounting entries (operations, provisions, etc.)
• Post payroll and other personnel expenses related (accrual holidays, bonus, severances...), account and check for monthly accruals in close relation to P&C/external provider
• Intercompany accounting - check & post intercompany flows
Asset Management
• Carry out asset accounting
• Obtain, check and account for fixed cost monthly accruals
Period-end closing
• Support the monthly closing information and the schedules required
• Support the monthly reconciliation process, control of open items and analyze the transitory bank accounts
• Support month-end and year-end closing activities to ensure timely and accurate closure of accounts in coordination with Corporate Accounting
Financial Statements
• Support of preparation financial statements on a monthly basis for approval of the CtR process team Lead or local managers (when necessary), following local GAAP and statutory accounting principles
• Maintenance of the relevant accounting documentation in order to back up the company financial statements in front of tax authorities, external/internal auditors and any other competent authority requiring information
Currently we are looking for candidate with financial background to join our team in Controlling department in our Financial Center. In this position you will be responsible for supporting the Finance Manager in all the activities related to Financial issues in the Region, such as BC follow up, incentives management, revenues trend, ACR, ACO profitability & EBITDA, OPEX
Your will be responsible for:
Close to Report activities:
• Support Finance Manager during closing (Gross Margin, FRP, Revenue)
• Preparation of accruals (Revenues, Incentives)
• Coordination of monthly closing activities with the FSC (Financial service centre)
Financial Support and Reporting:
• Responsible of monthly Revenues & Incentives Closing: follow up, billing checkpoint compared to TA´s agreement, monthly accruals (comparing to the information consolidated in CRM)
• Manage revenues data: follow up, analysis deviations, split by product and customer
• Validation of Customer conditions from agreement in Local Billing System
Planning:
• Support preparation of Revenues, Incentives & OPEX Budget & Forecast with the information received from the different Business Partners
• Interfacing with partners when Forecast or Budget (revenues, incentives, OPEX) need adjustments or modification
Profitability Analysis and Business Support:
• Work closely with business partners in order to ensure that the terms and conditions are fully aligned with business case approved figures
• Support sales team during BC preparation
• Ensure all negotiations are aligned with the global strategy in terms of commercial strategy, incentives policy, local revenues, etc
• Provide ad-hoc business support to business partners
• Perform local controlling activities, including unit cost calculation and analysis, analysis of major financial expenditures versus previous month, and full P&L consistency for the assigned legal entities
Do you want to start an exciting journey? Are you ready to help us develop our new finance department and have an influence on its success?
We’re looking for candidates with a financial background to join our billing department team. In this role, you’ll prepare, execute and monitor automated and manual billing processes for Amadeus markets and apply new requirements. You’ll also identify, analyze and solve problems. You’ll be working with local customers, business partners and other business units across Europe as well as the central billing teams so you’ll need to be proficient in English and Italian
Your main responsibilities:
• You’ll perform operational billing activities for Amadeus products and services
• You’ll work closely with other colleagues in a team supporting and executing billing processes
• You’ll act as a business partner for our internal departments, our management and customers, providing support and advice for all billing related topics
• You’ll collaborate with other units in Amadeus and provide input on the evolution of billing related processes
We’re looking for candidates with a financial background to join our contract & ordering fulfillment department. In this role, you’ll prepare, execute and monitor contract transcription and ordering processes for Amadeus products and services located in different regions across Europe. You’ll identify, analyze and solve problems. You’ll work with local customers and business partners, as well with various business units and the central team for regional contract fulfilment / ordering activities
In this role:
• You’ll lead operational contract transcription and ordering activities for Amadeus with focus on European region
• You’ll lead close collaboration with other colleagues in the team on the support and execution of ordering processes
• You’ll act as a business partner for our internal departments, our management and customers, providing support and advice for all ordering related topics and requests
• You’ll collaborate with other units in Amadeus and provide input on the evolution of contract fulfilment / ordering related processes