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central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications
central responsibility for the European Customer Relationship Management (CRM) system (SAP C4C Cloud for Customer) in the Knorr-Bremse Commercial Vehicle division,
define together with sales and marketing department business requirements, potential solutions and customer use cases for CRM,
support organizational change management in business departments for the tool,
partner with the IT team to provide business requirements,
support Regional CRM team to ensure all regional requirements are included,
continuous maintenance and updating of the CRM system; manage implementation of training courses and continuous application support,
ensure that tools are implemented and used appropriately throughout the EMEA region,
support definition of KPIs and required analytics,
alignment with eCommerce Team and support integration of third-party applications