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AML & Risk Analyst
Grunwaldzka 186, Grunwald, Poznań
Wygasła: 12.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
KYC and AML analysis of entities from different countries using various internal and external systems and databases in the Onboarding and Reverification process,
Providing quality checks at the level compliant with internal regulations of the company,
Undertaking activities aimed at minimizing financial risk, showing special care for the company's reputation, including escalation of cases, reporting potential customers of increased screeching to higher levels of acceptance,
Processing the application in the Post Sale area according to the instructions (adding new products, data update, additional configurations),
Setting up customers on platform in connection with the above processes,
· In-depth knowledge of PayU products and features to provide subject matter expertise for merchant integrations regionally, as well as for the global PayU Hub
· Maintain accurate and current PayU products and features knowledge for PayU GPO
· Understand market trends and regulatory changes (previously notified) that may affect the merchant integrations, also familiarity and ease with online payments products and technologies
· Assess the solution, the merchant requires, to see if the product meet the demands
· Review the technical aspects, related to the integration process, with the help of the specialized areas involved, when an RFP, RFI or technical assessment is required
· Provide technical guidance during the entire integration process recommending the best practices of the industry and the product/services that fit the better to the merchant’s demands and the best way to approach the PayU product/services
· Help clients to solve problems with product usage or suggest the best way of using them without suggesting direct changes over the merchant systems/code
2. Support the Sales Process
· Understand the PayU integration and sales cycle end to end and step in when any technical topic is raised, (that may affect the merchant’s integration)
· Join in (as outlined separately) the stages of the sales process:
Stage 1 opportunity verification (technical pre-assessment), NDA, RFI, or RFP
Stage 2 technical assessment
Stage 3 integration, and testing (as it says)
Stage 4 full launch / live (monitoring, integration support and then hand off to stake holders)
· Provide proposal support to the sales team specifically for product, technical and/or functional sections for RFI/RFP documents
· Participate as a technical / integration expert on sales conference calls, prospect visits, at trade shows, conferences, and customer workshops (international travel might be required)
· Be able to work independently and/or in partnership with your non-technical Sales counterpart, and the different stakeholders that might be involved during the integration projects
· Provide feedback loop and opportunity for improvements internally
· When needed, raise features or product requirements as part of the quarterly planning process
· Reduce the risk when changes to the integration of VIP* merchants need to be applied
3. Commitment with merchant opportunities
· Be able to communicate technical topics adjusting the speech on behalf of the stake holders
· Create and support demos, technical sales discussions, and technical testing
· Ensure successful on-site and/or remote integrations which includes awareness of platform scaling requirements
· Elaborate customized technical documentation (Statement of Work/Integration check list/Hand over) for the priority integration projects
· Guarantee the quality the integration developed by the customer based on the platform knowledge
· Give feedback on any correction or improvement that the customer must do on its integration
· Provide expert assessment and consultation for interested prospects on PayU’s technological capabilities, product features and benefits
· Interact with regional and global PayU Hub product teams for roadmap planning, and prioritization for new features/changes required by the global merchants
· Provide feedback loop and opportunity for internal improvements
· Testing new feature or product to be released by the Product or Engineering teams that were previously required by a VIP merchant
· Perform merchants hyper care, analysing the transactional data of the merchant and how the integration behaves
· Do merchant hand-off to the corresponding stakeholders
· In-depth knowledge of PayU products and features to provide subject matter expertise for merchant integrations regionally, as well as for the global PayU Hub
· Maintain accurate and current PayU products and features knowledge for PayU GPO
· Understand market trends and regulatory changes (previously notified) that may affect the merchant integrations, also familiarity and ease with online payments products and technologies
· Assess the solution, the merchant requires, to see if the product meet the demands
· Review the technical aspects, related to the integration process, with the help of the specialized areas involved, when an RFP, RFI or technical assessment is required
· Provide technical guidance during the entire integration process recommending the best practices of the industry and the product/services that fit the better to the merchant’s demands and the best way to approach the PayU product/services
· Help clients to solve problems with product usage or suggest the best way of using them without suggesting direct changes over the merchant systems/code
2. Support the Sales Process
· Understand the PayU integration and sales cycle end to end and step in when any technical topic is raised, (that may affect the merchant’s integration)
· Join in (as outlined separately) the stages of the sales process:
Stage 1 opportunity verification (technical pre-assessment), NDA, RFI, or RFP
Stage 2 technical assessment
Stage 3 integration, and testing (as it says)
Stage 4 full launch / live (monitoring, integration support and then hand off to stake holders)
· Provide proposal support to the sales team specifically for product, technical and/or functional sections for RFI/RFP documents
· Participate as a technical / integration expert on sales conference calls, prospect visits, at trade shows, conferences, and customer workshops (international travel might be required)
· Be able to work independently and/or in partnership with your non-technical Sales counterpart, and the different stakeholders that might be involved during the integration projects
· Provide feedback loop and opportunity for improvements internally
· When needed, raise features or product requirements as part of the quarterly planning process
· Reduce the risk when changes to the integration of VIP* merchants need to be applied
3. Commitment with merchant opportunities
· Be able to communicate technical topics adjusting the speech on behalf of the stake holders
· Create and support demos, technical sales discussions, and technical testing
· Ensure successful on-site and/or remote integrations which includes awareness of platform scaling requirements
· Elaborate customized technical documentation (Statement of Work/Integration check list/Hand over) for the priority integration projects
· Guarantee the quality the integration developed by the customer based on the platform knowledge
· Give feedback on any correction or improvement that the customer must do on its integration
· Provide expert assessment and consultation for interested prospects on PayU’s technological capabilities, product features and benefits
· Interact with regional and global PayU Hub product teams for roadmap planning, and prioritization for new features/changes required by the global merchants
· Provide feedback loop and opportunity for internal improvements
· Testing new feature or product to be released by the Product or Engineering teams that were previously required by a VIP merchant
· Perform merchants hyper care, analysing the transactional data of the merchant and how the integration behaves
· Do merchant hand-off to the corresponding stakeholders
Tracking, reporting, and analyzing budget variances
Reviewing the company's financial statements to ensure they are accurate
Preparing month-end reports for management, including profit and loss statements, balance sheets, and cash flow statements
Recommending changes in policies or procedures that will improve financial performance
Forecasting future financial performance
Preparing and analyzing budgets
Providing accurate financial reports to management
Ensuring compliance with government regulations
Ensuring accuracy of financial statements
Overseeing all financial planning and analysis
Forecasting future performance
Recommending changes to improve financial performance
Utilising updated technologies for their job
Stay updated on changes in financial regulations, accounting standards, and industry practices impacting the EMEA region, and implement necessary adjustments to ensure compliance
Produce well supported customer credit risk analysis that involves analysis of customer financial situation, business model, industry, and other aspects of customer activity/performance,
Collect of internal and external sources of information such as financial statements, external credit reports, reviews or any other information supporting credit risk analysis,
Calculate credit risk exposure and recommend/apply necessary risk mitigants based on performed analysis,
Process credit risk decisions in line with approval matrix, if required prepare recommendation to make credit decisions by the relevant credit committee,
Support event driven or periodic review of customers portfolio in terms of credit risk verification during customer lifetime,
Analyze and monitor customer business information, credit data and financial statements in support of establishing and maintaining accurate risk mitigants for existing portfolio
KYC and AML analysis of entities from different countries using various internal and external systems and databases in the Onboarding and Reverification process,
Providing quality checks at the level compliant with internal regulations of the company,
Undertaking activities aimed at minimizing financial risk, showing special care for the company's reputation, including escalation of cases, reporting potential customers of increased screeching to higher levels of acceptance,
Processing the application in the Post Sale area according to the instructions (adding new products, data update, additional configurations),
Setting up customers on platform in connection with the above processes,
· In-depth knowledge of PayU products and features to provide subject matter expertise for merchant integrations regionally, as well as for the global PayU Hub
· Maintain accurate and current PayU products and features knowledge for PayU GPO
· Understand market trends and regulatory changes (previously notified) that may affect the merchant integrations, also familiarity and ease with online payments products and technologies
· Assess the solution, the merchant requires, to see if the product meet the demands
· Review the technical aspects, related to the integration process, with the help of the specialized areas involved, when an RFP, RFI or technical assessment is required
· Provide technical guidance during the entire integration process recommending the best practices of the industry and the product/services that fit the better to the merchant’s demands and the best way to approach the PayU product/services
· Help clients to solve problems with product usage or suggest the best way of using them without suggesting direct changes over the merchant systems/code
2. Support the Sales Process
· Understand the PayU integration and sales cycle end to end and step in when any technical topic is raised, (that may affect the merchant’s integration)
· Join in (as outlined separately) the stages of the sales process:
Stage 1 opportunity verification (technical pre-assessment), NDA, RFI, or RFP
Stage 2 technical assessment
Stage 3 integration, and testing (as it says)
Stage 4 full launch / live (monitoring, integration support and then hand off to stake holders)
· Provide proposal support to the sales team specifically for product, technical and/or functional sections for RFI/RFP documents
· Participate as a technical / integration expert on sales conference calls, prospect visits, at trade shows, conferences, and customer workshops (international travel might be required)
· Be able to work independently and/or in partnership with your non-technical Sales counterpart, and the different stakeholders that might be involved during the integration projects
· Provide feedback loop and opportunity for improvements internally
· When needed, raise features or product requirements as part of the quarterly planning process
· Reduce the risk when changes to the integration of VIP* merchants need to be applied
3. Commitment with merchant opportunities
· Be able to communicate technical topics adjusting the speech on behalf of the stake holders
· Create and support demos, technical sales discussions, and technical testing
· Ensure successful on-site and/or remote integrations which includes awareness of platform scaling requirements
· Elaborate customized technical documentation (Statement of Work/Integration check list/Hand over) for the priority integration projects
· Guarantee the quality the integration developed by the customer based on the platform knowledge
· Give feedback on any correction or improvement that the customer must do on its integration
· Provide expert assessment and consultation for interested prospects on PayU’s technological capabilities, product features and benefits
· Interact with regional and global PayU Hub product teams for roadmap planning, and prioritization for new features/changes required by the global merchants
· Provide feedback loop and opportunity for internal improvements
· Testing new feature or product to be released by the Product or Engineering teams that were previously required by a VIP merchant
· Perform merchants hyper care, analysing the transactional data of the merchant and how the integration behaves
· Do merchant hand-off to the corresponding stakeholders
· In-depth knowledge of PayU products and features to provide subject matter expertise for merchant integrations regionally, as well as for the global PayU Hub
· Maintain accurate and current PayU products and features knowledge for PayU GPO
· Understand market trends and regulatory changes (previously notified) that may affect the merchant integrations, also familiarity and ease with online payments products and technologies
· Assess the solution, the merchant requires, to see if the product meet the demands
· Review the technical aspects, related to the integration process, with the help of the specialized areas involved, when an RFP, RFI or technical assessment is required
· Provide technical guidance during the entire integration process recommending the best practices of the industry and the product/services that fit the better to the merchant’s demands and the best way to approach the PayU product/services
· Help clients to solve problems with product usage or suggest the best way of using them without suggesting direct changes over the merchant systems/code
2. Support the Sales Process
· Understand the PayU integration and sales cycle end to end and step in when any technical topic is raised, (that may affect the merchant’s integration)
· Join in (as outlined separately) the stages of the sales process:
Stage 1 opportunity verification (technical pre-assessment), NDA, RFI, or RFP
Stage 2 technical assessment
Stage 3 integration, and testing (as it says)
Stage 4 full launch / live (monitoring, integration support and then hand off to stake holders)
· Provide proposal support to the sales team specifically for product, technical and/or functional sections for RFI/RFP documents
· Participate as a technical / integration expert on sales conference calls, prospect visits, at trade shows, conferences, and customer workshops (international travel might be required)
· Be able to work independently and/or in partnership with your non-technical Sales counterpart, and the different stakeholders that might be involved during the integration projects
· Provide feedback loop and opportunity for improvements internally
· When needed, raise features or product requirements as part of the quarterly planning process
· Reduce the risk when changes to the integration of VIP* merchants need to be applied
3. Commitment with merchant opportunities
· Be able to communicate technical topics adjusting the speech on behalf of the stake holders
· Create and support demos, technical sales discussions, and technical testing
· Ensure successful on-site and/or remote integrations which includes awareness of platform scaling requirements
· Elaborate customized technical documentation (Statement of Work/Integration check list/Hand over) for the priority integration projects
· Guarantee the quality the integration developed by the customer based on the platform knowledge
· Give feedback on any correction or improvement that the customer must do on its integration
· Provide expert assessment and consultation for interested prospects on PayU’s technological capabilities, product features and benefits
· Interact with regional and global PayU Hub product teams for roadmap planning, and prioritization for new features/changes required by the global merchants
· Provide feedback loop and opportunity for internal improvements
· Testing new feature or product to be released by the Product or Engineering teams that were previously required by a VIP merchant
· Perform merchants hyper care, analysing the transactional data of the merchant and how the integration behaves
· Do merchant hand-off to the corresponding stakeholders
Being fully trained and prepared by PayU to perform the assigned tasks:
proactively contacting our existing customers’ portfolio via phone and e-mail, providing credit products consultancy and recommendations on how to grow the business by partnering with PayU,
guiding our clients through all the available features and functionalities of credit products,
providing the best customer experience for our clients
Cooperating with other teams in operations and sales area
Administration of employee benefits and assisting employees with benefit-related inquiries and claims
Prepares Employee files and HR documentation including but not limited to employment contracts, annexes, contracts of mandate, or referral letters
Ensures all employee records are maintained and updated with new hire information or changes in employment status,
Provides HR reports as and when required,
Administrates relocation and work permit processes including analysis of the candidate’s documents, preparation and submission of documents necessary to obtain work or residence permit,
Assists in development and implementation of policies and procedures,
Actively builds and maintains good partnership with stakeholders,
Cooperate closely with internal and external stakeholders (including payroll provider in Czech Republic and Netherlands),
Supports the processes of managing ZFŚS,
Managing other HR ops processes a.o. long absences (including maternity and paternity leave), co-financing for the purchase of glasses,
Support the process of managing 50% KUP,
Keeps up to date with changes in local HR legislation
Sales Specialist in Credit Team (Polish & Czech speaker)
Warszawa
Wygasła: 07.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Being fully trained and prepared by PayU to perform the assigned tasks:
proactively contacting our existing customers’ portfolio via phone and e-mail, providing credit products consultancy and recommendations on how to grow the business by partnering with PayU,
guiding our clients through all the available features and functionalities of credit products,
providing the best customer experience for our clients
Cooperating with other teams in operations and sales area
Tracking, reporting, and analyzing budget variances
Reviewing the company's financial statements to ensure they are accurate
Preparing month-end reports for management, including profit and loss statements, balance sheets, and cash flow statements
Recommending changes in policies or procedures that will improve financial performance
Forecasting future financial performance
Preparing and analyzing budgets
Providing accurate financial reports to management
Ensuring compliance with government regulations
Ensuring accuracy of financial statements
Overseeing all financial planning and analysis
Forecasting future performance
Recommending changes to improve financial performance
Utilising updated technologies for their job
Stay updated on changes in financial regulations, accounting standards, and industry practices impacting the EMEA region, and implement necessary adjustments to ensure compliance
Administration of employee benefits and assisting employees with benefit-related inquiries and claims
Prepares Employee files and HR documentation including but not limited to employment contracts, annexes, contracts of mandate, or referral letters
Ensures all employee records are maintained and updated with new hire information or changes in employment status,
Provides HR reports as and when required,
Administrates relocation and work permit processes including analysis of the candidate’s documents, preparation and submission of documents necessary to obtain work or residence permit,
Assists in development and implementation of policies and procedures,
Actively builds and maintains good partnership with stakeholders,
Cooperate closely with internal and external stakeholders (including payroll provider in Czech Republic and Netherlands),
Supports the processes of managing ZFŚS,
Managing other HR ops processes a.o. long absences (including maternity and paternity leave), co-financing for the purchase of glasses,
Support the process of managing 50% KUP,
Keeps up to date with changes in local HR legislation
Produce well supported customer credit risk analysis that involves analysis of customer financial situation, business model, industry, and other aspects of customer activity/performance,
Collect of internal and external sources of information such as financial statements, external credit reports, reviews or any other information supporting credit risk analysis,
Calculate credit risk exposure and recommend/apply necessary risk mitigants based on performed analysis,
Process credit risk decisions in line with approval matrix, if required prepare recommendation to make credit decisions by the relevant credit committee,
Support event driven or periodic review of customers portfolio in terms of credit risk verification during customer lifetime,
Analyze and monitor customer business information, credit data and financial statements in support of establishing and maintaining accurate risk mitigants for existing portfolio
KYC and AML analysis of entities from different countries using various internal and external systems and databases in the Onboarding and Reverification process,
Providing quality checks at the level compliant with internal regulations of the company,
Undertaking activities aimed at minimizing financial risk, showing special care for the company's reputation, including escalation of cases, reporting potential customers of increased screeching to higher levels of acceptance,
Processing the application in the Post Sale area according to the instructions (adding new products, data update, additional configurations),
Setting up customers on platform in connection with the above processes,
Sales Specialist in Credit Team (Polish & Czech speaker)
Warszawa
Wygasła: 31.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Being fully trained and prepared by PayU to perform the assigned tasks:
proactively contacting our existing customers’ portfolio via phone and e-mail, providing credit products consultancy and recommendations on how to grow the business by partnering with PayU,
guiding our clients through all the available features and functionalities of credit products,
providing the best customer experience for our clients
Cooperating with other teams in operations and sales area
Being fully trained and prepared by PayU to perform the assigned tasks:
proactively contacting our existing customers’ portfolio via phone and e-mail, providing credit products consultancy and recommendations on how to grow the business by partnering with PayU,
guiding our clients through all the available features and functionalities of credit products,
providing the best customer experience for our clients
Cooperating with other teams in operations and sales area
· In-depth knowledge of PayU products and features to provide subject matter expertise for merchant integrations regionally, as well as for the global PayU Hub
· Maintain accurate and current PayU products and features knowledge for PayU GPO
· Understand market trends and regulatory changes (previously notified) that may affect the merchant integrations, also familiarity and ease with online payments products and technologies
· Assess the solution, the merchant requires, to see if the product meet the demands
· Review the technical aspects, related to the integration process, with the help of the specialized areas involved, when an RFP, RFI or technical assessment is required
· Provide technical guidance during the entire integration process recommending the best practices of the industry and the product/services that fit the better to the merchant’s demands and the best way to approach the PayU product/services
· Help clients to solve problems with product usage or suggest the best way of using them without suggesting direct changes over the merchant systems/code
2. Support the Sales Process
· Understand the PayU integration and sales cycle end to end and step in when any technical topic is raised, (that may affect the merchant’s integration)
· Join in (as outlined separately) the stages of the sales process:
Stage 1 opportunity verification (technical pre-assessment), NDA, RFI, or RFP
Stage 2 technical assessment
Stage 3 integration, and testing (as it says)
Stage 4 full launch / live (monitoring, integration support and then hand off to stake holders)
· Provide proposal support to the sales team specifically for product, technical and/or functional sections for RFI/RFP documents
· Participate as a technical / integration expert on sales conference calls, prospect visits, at trade shows, conferences, and customer workshops (international travel might be required)
· Be able to work independently and/or in partnership with your non-technical Sales counterpart, and the different stakeholders that might be involved during the integration projects
· Provide feedback loop and opportunity for improvements internally
· When needed, raise features or product requirements as part of the quarterly planning process
· Reduce the risk when changes to the integration of VIP* merchants need to be applied
3. Commitment with merchant opportunities
· Be able to communicate technical topics adjusting the speech on behalf of the stake holders
· Create and support demos, technical sales discussions, and technical testing
· Ensure successful on-site and/or remote integrations which includes awareness of platform scaling requirements
· Elaborate customized technical documentation (Statement of Work/Integration check list/Hand over) for the priority integration projects
· Guarantee the quality the integration developed by the customer based on the platform knowledge
· Give feedback on any correction or improvement that the customer must do on its integration
· Provide expert assessment and consultation for interested prospects on PayU’s technological capabilities, product features and benefits
· Interact with regional and global PayU Hub product teams for roadmap planning, and prioritization for new features/changes required by the global merchants
· Provide feedback loop and opportunity for internal improvements
· Testing new feature or product to be released by the Product or Engineering teams that were previously required by a VIP merchant
· Perform merchants hyper care, analysing the transactional data of the merchant and how the integration behaves
· Do merchant hand-off to the corresponding stakeholders
Customer Experience Specialist in Credit Sales Team (Polish & Czech speaker)
Warszawa
Wygasła: 25.11.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
Being fully trained and prepared by PayU to perform the assigned tasks:
proactively contacting our existing customers’ portfolio via phone and e-mail, providing credit products consultancy and recommendations on how to grow the business by partnering with PayU,
guiding our clients through all the available features and functionalities of credit products,
providing the best customer experience for our clients
Cooperating with other teams in operations and sales area
Customer Experience Specialist in Credit Sales Team (Polish speaker)
Warszawa
Wygasła: 25.11.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
Being fully trained and prepared by PayU to perform the assigned tasks:
proactively contacting our existing customers’ portfolio via phone and e-mail, providing credit products consultancy and recommendations on how to grow the business by partnering with PayU,
guiding our clients through all the available features and functionalities of credit products,
providing the best customer experience for our clients
Cooperating with other teams in operations and sales area
Ensure correct data delivery on management requests and in-line with key business processes
Constantly looking for improvement in data quality, new data sources, new approaches to data collection and reporting
Draw insights and make actionable recommendations that reflect the business need and context based on findings from data analysis
Help to improve internal & external data collection process, methodology and tools
Guard and protect the organization's data, making sure that the data repositories produce consistent, reusable data in cooperation with BI
Drive the adoption of a new business intelligence solution and help support the whole organization to measure, improve and predict the business results
Documents relevant project details, data sources and methodology in projects
Create resources and help with the roll out of projects to other EMEA markets
Understand data context and business objectives
Support identification of strategies to improve Gross Margin and Sales results
Leverage the data and insight derived from the company's products to drive revenue and identify product opportunities
Build, develop, and lead a highly responsive team responsible for detecting suspicious merchant behavior (in terms of money laundering, frauds etc.),
Drive and manage projects aimed at standardization, up-levelling and automation of Merchant Monitoring processes as well as implementation of regulatory requirements,
Set the team members goals and monitor them on regular basis,
Track, report and develop Merchant Monitoring Team KPIs,
Act as a Subject Matter Expert and a first escalation point for the incoming queries,
Conduct investigation of suspicious transactions and/or merchant behavior incl. AML risk review,
Prepare and present reports related to AML risk assessments, monitor AML-related issues and escalations (possibly subject to authorities' notification),
Address operational issues and stakeholders' concerns,
Co-operate with Regulators, Legal, Compliance, Business and Technology Departments to improve merchant monitoring processes to the highest standards
Leading a team of 10+ AML/KYC analysts, guiding their work, and supporting their development,
Ensuring information and documentation complies with regulations and company standards
Overseeing day-to-day operations, defining objectives, and monitoring team performance,
Assuring that all procedures/instructions supporting operational activities cover all the necessary aspects of work and regulatory requirements and are up to date,
Acting as an SME to team members and other internal stakeholders,
Identifying risks in the operation process and proposing preventive measurements,
Cooperating with Compliance Team to improve the standards and implement new regulatory requirements into AML/KYC processes
Produce well supported customer credit risk analysis that involves analysis of customer financial situation, business model, industry, and other aspects of customer activity/performance,
Collect of internal and external sources of information such as financial statements, external credit reports, reviews or any other information supporting credit risk analysis,
Calculate credit risk exposure and recommend/apply necessary risk mitigants based on performed analysis,
Process credit risk decisions in line with approval matrix, if required prepare recommendation to make credit decisions by the relevant credit committee,
Support event driven or periodic review of customers portfolio in terms of credit risk verification during customer lifetime,
Analyze and monitor customer business information, credit data and financial statements in support of establishing and maintaining accurate risk mitigants for existing portfolio
Be a source of expertise to the business and provide wider contribution to other areas of wholesale credit risk through collaboration and sharing of best practice
AML Specialist for Client Identification, Verification and Review
Grunwaldzka 186, Grunwald, Poznań
Wygasła: 01.09.2023
full-time
umowa o pracę
full office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
Verification of AML documentation regarding the determination of the ownership structure and identification of the beneficial owner, including in terms of completeness and verification of the correctness of the CDD/EDD/SDD used,
Participating in the process of approving a new client and verifying and updating the reputation risk for existing clients of the Company,
Issuing opinions and providing substantive support around anti- money laundering and financing terrorism,
Cooperation with the Compliance Department and other company Departments,
Develop procedures for manual review that complies with risk policy and mitigates risk
Develop collateral, payout delay & chargeback policies at time of onboarding
Develop covenant requirements for large merchants and data sharing requirements for merchants
Develop segmentation leveraging merchant performance to drive underwriting decisions
Identify risk factors and trends and further report these identifiers to the wider risk team to mitigate risk
Continuously monitor and analyze merchant performance to improve underwriting process and efficiency
Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
Work closely with other departments such as compliance, commercial, financial and operations to maintain all the process aligned with our goals and procedures
Leading a team of 10+ AML/KYC analysts, guiding their work, and supporting their development,
Ensuring information and documentation complies with regulations and company standards
Overseeing day-to-day operations, defining objectives, and monitoring team performance,
Assuring that all procedures/instructions supporting operational activities cover all the necessary aspects of work and regulatory requirements and are up to date,
Acting as an SME to team members and other internal stakeholders,
Identifying risks in the operation process and proposing preventive measurements,
Cooperating with Compliance Team to improve the standards and implement new regulatory requirements into AML/KYC processes
Handling accounts payable for separate entities and vendors
Perform day to day financial transactions, including verifying, classifying, and recording accounts payable data in line with company policy and procedure
Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted
Verify and investigate discrepancies, if any, by reconciling vendor accounts and monthly vendor statements
Booking operations on bank accounts
Reconciliation and analysis of account balances
Monitoring of payables
Participation in month closing process and ensuring an accurate and timely tasks completion
Communicating with other departments
Collaborating with the internal finance team on various aspects of accounting and taxation
Produce well supported customer credit risk analysis that involves analysis of customer financial situation, business model, industry, and other aspects of customer activity/performance,
Collect of internal and external sources of information such as financial statements, external credit reports, reviews or any other information supporting credit risk analysis,
Calculate credit risk exposure and recommend/apply necessary risk mitigants based on performed analysis,
Process credit risk decisions in line with approval matrix, if required prepare recommendation to make credit decisions by the relevant credit committee,
Support event driven or periodic review of customers portfolio in terms of credit risk verification during customer lifetime,
Analyze and monitor customer business information, credit data and financial statements in support of establishing and maintaining accurate risk mitigants for existing portfolio
Be a source of expertise to the business and provide wider contribution to other areas of wholesale credit risk through collaboration and sharing of best practice
Develop procedures for manual review that complies with risk policy and mitigates risk
Develop collateral, payout delay & chargeback policies at time of onboarding
Develop covenant requirements for large merchants and data sharing requirements for merchants
Develop segmentation leveraging merchant performance to drive underwriting decisions
Identify risk factors and trends and further report these identifiers to the wider risk team to mitigate risk
Continuously monitor and analyze merchant performance to improve underwriting process and efficiency
Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
Work closely with other departments such as compliance, commercial, financial and operations to maintain all the process aligned with our goals and procedures
Develop procedures for manual review that complies with risk policy and mitigates risk
Develop collateral, payout delay & chargeback policies at time of onboarding
Develop covenant requirements for large merchants and data sharing requirements for merchants
Develop segmentation leveraging merchant performance to drive underwriting decisions
Identify risk factors and trends and further report these identifiers to the wider risk team to mitigate risk
Continuously monitor and analyze merchant performance to improve underwriting process and efficiency
Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
Work closely with other departments such as compliance, commercial, financial and operations to maintain all the process aligned with our goals and procedures
Revamp credit risk management strategy, including analyzing current processes, proposing improvements, designing innovative solutions, and implementing them
Develop and continuously enhance policies, processes, and controls to mitigate risk exposure and prevent fraud during the onboarding of new merchants
Lead and develop a team to achieve short- and long-term company and individual goals
Manage relationships with key stakeholders and develop cross-organizational support for key initiatives
Maintain up-to-date knowledge of all relevant industry and regulatory changes to remain a subject matter expert
Work with other risk teams and develop Key Risk Indicators for the portfolio and risk appetite thresholds
Partner with Compliance and Risk teams to interpret and implement new risk-related policies and develop consistent processes and practices
Work closely with the Commercial team to understand the partner, opportunity, and credit risk for larger merchants
Leverage knowledge and work with different teams to evolve credit risk management and provide guidance towards automation/improvements of merchant risk evaluation
Analyze large volumes of data to identify emerging risk trends and uncover new fraud patterns
Investigate and use new sources of third-party data to assess merchant risk
Drive continuous improvements to the quality of data, control reporting, and associated metrics to increase global process consistency
Support the implementation of training programs and gather feedback to determine if trainings address department findings and organizational needs
Revamp credit risk management strategy, including analyzing current processes, proposing improvements, designing innovative solutions, and implementing them
Develop and continuously enhance policies, processes, and controls to mitigate risk exposure and prevent fraud during the onboarding of new merchants
Lead and develop a team to achieve short- and long-term company and individual goals
Manage relationships with key stakeholders and develop cross-organizational support for key initiatives
Maintain up-to-date knowledge of all relevant industry and regulatory changes to remain a subject matter expert
Work with other risk teams and develop Key Risk Indicators for the portfolio and risk appetite thresholds
Partner with Compliance and Risk teams to interpret and implement new risk-related policies and develop consistent processes and practices
Work closely with the Commercial team to understand the partner, opportunity, and credit risk for larger merchants
Leverage knowledge and work with different teams to evolve credit risk management and provide guidance towards automation/improvements of merchant risk evaluation
Analyze large volumes of data to identify emerging risk trends and uncover new fraud patterns
Investigate and use new sources of third-party data to assess merchant risk
Drive continuous improvements to the quality of data, control reporting, and associated metrics to increase global process consistency
Support the implementation of training programs and gather feedback to determine if trainings address department findings and organizational needs
KYC and AML analysis of entities from different countries using various internal and external systems and databases in the Onboarding and Reverification process,
Providing quality checks at the level compliant with internal regulations of the company,
Undertaking activities aimed at minimizing financial risk, showing special care for the company's reputation, including escalation of cases, reporting potential customers of increased screeching to higher levels of acceptance,
Processing the application in the Post Sale area according to the instructions (adding new products, data update, additional configurations),
Setting up customers on platform in connection with the above processes,
Monitoring of card transactions and transactional activity of Partners,
Monitoring of partners in terms of money laundering risk,
Cooperation with Banks, Settlement Agents, Partners in the field of monitoring and transaction security,
Modification of the Partner's account parameters in case of detection of the possibility of a financial loss, in particular blocking of withdrawals, access, transactions,
Monitoring of external security alerts - preliminary analysis and mitigating actions,
Preparation of reports and implementation of tasks ordered by the manager
Compliance Transformation and Testing Process Lead
Grunwaldzka 186, Grunwald, Poznań
Wygasła: 07.04.2023
full-time
umowa o pracę
full office work
hybrid work
specialist (Mid / Regular)
Obowiązki:
As the second line of defense, lead the day to day interaction with Risk Operations (which constitute the 1st line of defense)
Design testing plans and evaluate permanent adherence of Compliance operations /with internal rules and procedures;
Advise Risk Operations on enhancing compliance related processes
Perform permanent reviews and quality controls over the Compliance processes, propose and implement improvements based on findings;
Keep abreast with internal process controls and regulatory requirements, understand, and identify changes in rules and regulations and the impact on monitoring and testing activities;
Collaborate with the wider ALM, technology, controlling teams to establish a robust and efficient testing protocols;
Contribute to global discussions on compliance testing matters, such as setting global templates and sharing best practices
Independently lead the Tech risk management program and identify control expectations with primary focus on technology and information security processes/applications
Manage the risk appetite statements for technology and digital risks in relation to cyber and provide reporting to the Risk committee of performance against these statements sampling
Oversee and guide cyber risk mitigation projects and controls improvement initiatives
Assess the effectiveness of processes and internal controls implemented by the first line and infrastructure functions through a programme of a sampling to evaluate their quality and associated documentation, and feedback for action
Provide advice and guidance on compliance with regulatory requirements that relate to cyber risk and contribute to regulatory enquiries on the same
Oversee the identification, assessment, processing, analysis, and reporting of tactical and strategic threat intelligence to assist in decision making and actively thwart emergent and current threats targeting our organisation
Provide guidance and making recommendations to business units regarding technical risk mitigation solutions
Work closely with existing IT, security and business functions as well as collaborate with third parties and business partners, both to receive input and to provide practical and actionable intelligence
Independently lead the Tech risk management program and identify control expectations with primary focus on technology and information security processes/applications
Manage the risk appetite statements for technology and digital risks in relation to cyber and provide reporting to the Risk committee of performance against these statements sampling
Oversee and guide cyber risk mitigation projects and controls improvement initiatives
Assess the effectiveness of processes and internal controls implemented by the first line and infrastructure functions through a programme of a sampling to evaluate their quality and associated documentation, and feedback for action
Provide advice and guidance on compliance with regulatory requirements that relate to cyber risk and contribute to regulatory enquiries on the same
Oversee the identification, assessment, processing, analysis, and reporting of tactical and strategic threat intelligence to assist in decision making and actively thwart emergent and current threats targeting our organisation
Provide guidance and making recommendations to business units regarding technical risk mitigation solutions
Work closely with existing IT, security and business functions as well as collaborate with third parties and business partners, both to receive input and to provide practical and actionable intelligence
KYC and AML analysis of entities from different countries using various internal and external systems and databases in the Onboarding and Reverification process,
Providing quality checks at the level compliant with internal regulations of the company,
Undertaking activities aimed at minimizing financial risk, showing special care for the company's reputation, including escalation of cases, reporting potential customers of increased screeching to higher levels of acceptance,
Processing the application in the Post Sale area according to the instructions (adding new products, data update, additional configurations),
Setting up customers on platform in connection with the above processes,
KYC and AML analysis of entities from different countries using various internal and external systems and databases in the Onboarding and Reverification process,
Providing quality checks at the level compliant with internal regulations of the company,
Undertaking activities aimed at minimizing financial risk, showing special care for the company's reputation, including escalation of cases, reporting potential customers of increased screeching to higher levels of acceptance,
Processing the application in the Post Sale area according to the instructions (adding new products, data update, additional configurations),
Setting up customers on platform in connection with the above processes,
Develop procedures for manual review that complies with risk policy and mitigates risk
Develop collateral, payout delay & chargeback policies at time of onboarding
Develop covenant requirements for large merchants and data sharing requirements for merchants
Develop segmentation leveraging merchant performance to drive underwriting decisions
Identify risk factors and trends and further report these identifiers to the wider risk team to mitigate risk
Continuously monitor and analyze merchant performance to improve underwriting process and efficiency
Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
Work closely with other departments such as compliance, commercial, financial and operations to maintain all the process aligned with our goals and procedures
Develop procedures for manual review that complies with risk policy and mitigates risk
Develop collateral, payout delay & chargeback policies at time of onboarding
Develop covenant requirements for large merchants and data sharing requirements for merchants
Develop segmentation leveraging merchant performance to drive underwriting decisions
Identify risk factors and trends and further report these identifiers to the wider risk team to mitigate risk
Continuously monitor and analyze merchant performance to improve underwriting process and efficiency
Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
Work closely with other departments such as compliance, commercial, financial and operations to maintain all the process aligned with our goals and procedures
Develop procedures for manual review that complies with risk policy and mitigates risk
Develop collateral, payout delay & chargeback policies at time of onboarding
Develop covenant requirements for large merchants and data sharing requirements for merchants
Develop segmentation leveraging merchant performance to drive underwriting decisions
Identify risk factors and trends and further report these identifiers to the wider risk team to mitigate risk
Continuously monitor and analyze merchant performance to improve underwriting process and efficiency
Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements
Work closely with other departments such as compliance, commercial, financial and operations to maintain all the process aligned with our goals and procedures
Revamp credit risk management strategy, including analyzing current processes, proposing improvements, designing innovative solutions, and implementing them
Develop and continuously enhance policies, processes, and controls to mitigate risk exposure and prevent fraud during the onboarding of new merchants
Lead and develop a team to achieve short- and long-term company and individual goals
Manage relationships with key stakeholders and develop cross-organizational support for key initiatives
Maintain up-to-date knowledge of all relevant industry and regulatory changes to remain a subject matter expert
Work with other risk teams and develop Key Risk Indicators for the portfolio and risk appetite thresholds
Partner with Compliance and Risk teams to interpret and implement new risk-related policies and develop consistent processes and practices
Work closely with the Commercial team to understand the partner, opportunity, and credit risk for larger merchants
Leverage knowledge and work with different teams to evolve credit risk management and provide guidance towards automation/improvements of merchant risk evaluation
Analyze large volumes of data to identify emerging risk trends and uncover new fraud patterns
Investigate and use new sources of third-party data to assess merchant risk
Drive continuous improvements to the quality of data, control reporting, and associated metrics to increase global process consistency
Support the implementation of training programs and gather feedback to determine if trainings address department findings and organizational needs
Revamp credit risk management strategy, including analyzing current processes, proposing improvements, designing innovative solutions, and implementing them
Develop and continuously enhance policies, processes, and controls to mitigate risk exposure and prevent fraud during the onboarding of new merchants
Lead and develop a team to achieve short- and long-term company and individual goals
Manage relationships with key stakeholders and develop cross-organizational support for key initiatives
Maintain up-to-date knowledge of all relevant industry and regulatory changes to remain a subject matter expert
Work with other risk teams and develop Key Risk Indicators for the portfolio and risk appetite thresholds
Partner with Compliance and Risk teams to interpret and implement new risk-related policies and develop consistent processes and practices
Work closely with the Commercial team to understand the partner, opportunity, and credit risk for larger merchants
Leverage knowledge and work with different teams to evolve credit risk management and provide guidance towards automation/improvements of merchant risk evaluation
Analyze large volumes of data to identify emerging risk trends and uncover new fraud patterns
Investigate and use new sources of third-party data to assess merchant risk
Drive continuous improvements to the quality of data, control reporting, and associated metrics to increase global process consistency
Support the implementation of training programs and gather feedback to determine if trainings address department findings and organizational needs
Lead the design and delivery of a portfolio of Compliance tests to monitor compliance with Regulation and internal policy
Validate compliance against established policies and procedures and applicable regulations, in particular perform periodic reviews and quality controls over the Compliance processes, in particular AML/CFT perform periodic reviews and quality controls over the Compliance processes, in particular AML/CFT
Demonstrate good risk awareness across different risk topics and able to complete complex walkthroughs and execute necessary testing
Understand the fundamentals of risk and control and partner with Compliance advisory, Risk ops and various supervisory personnel across regions
Apply different review techniques to improve assurance provided
Identify issues impacting risks under review, presenting balanced and commercial control improvements to mitigate risks
Prepare and check testing results, and draft reports to a high quality for review by Management and take lead in discussions to clearly articulate issues and risks identified
Keep abreast with internal process controls and regulatory requirements, understand and identify changes in rules and regulations and the impact on monitoring and testing activities
Conduct an analysis of each test check/review and find out the delinquencies/deficiencies or violations of rules, regulations and procedures
Ideate and assist in designing, engineering and implementation of new test checks/ reviews
Contribute to global discussions on testing matters, such as setting global templates and sharing best practices
Deliver reviews within assigned budget, time, and meeting quality expectations
Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulation
Meet the SLA for supervised merchant processes – merchant onboarding, offboarding, periodic review and merchant monitoring
Build the team and skills necessary for long-term growth and to meet the support needs of our internal stakeholders and external partners
Partner with Compliance to interpret and implement new Anti-Money Laundering (AML) policies and work toward developing consistent processes and practices
Assure that all procedures/instructions supporting operational activities covers all the necessary aspects of work and regulatory requirements (eg. AML) and are up to date
Develop, track and analyze KPI’s describing supervised processes, undertake actions to improve KPI’s if necessary
Leverage knowledge, and work with different teams to evolve merchant risk management to provide guidance towards the automation/improvements of merchant risk evaluation
Cooperate with IT/Product or/and 3rd party providers in developing/implementation of tools supporting merchants’ processes,
Investigate and use new sources of third party data to assess merchant risk
Drive continuous improvements to quality of data, control reporting and associated metrics to increase global processes consistency
Identify risk in the operation process and propose preventive measures
Supports the implementation of training programs and gathers feedback to determine whether trainings address department findings and organizational need
Build, develop, and lead a highly responsive team responsible for detecting suspicious merchant behavior (in terms of money laundering, frauds etc.),
Drive and manage projects aimed at standardization, up-levelling and automation of Merchant Monitoring processes as well as implementation of regulatory requirements,
Set the team members goals and monitor them on regular basis,
Track, report and develop Merchant Monitoring Team KPIs,
Act as a Subject Matter Expert and a first escalation point for the incoming queries,
Conduct investigation of suspicious transactions and/or merchant behavior incl. AML risk review,
Prepare and present reports related to AML risk assessments, monitor AML-related issues and escalations (possibly subject to authorities' notification),
Address operational issues and stakeholders' concerns,
Co-operate with Regulators, Legal, Compliance, Business and Technology Departments to improve merchant monitoring processes to the highest standards
Monitoring of card transactions and transactional activity of Partners,
Monitoring of partners in terms of money laundering risk,
Cooperation with Banks, Settlement Agents, Partners in the field of monitoring and transaction security,
Modification of the Partner's account parameters in case of detection of the possibility of a financial loss, in particular blocking of withdrawals, access, transactions,
Monitoring of external security alerts - preliminary analysis and mitigating actions,
Preparation of reports and implementation of tasks ordered by the manager
KYC and AML analysis of entities from different countries using various internal and external systems and databases in the Onboarding and Reverification process,
Providing quality checks at the level compliant with internal regulations of the company,
Undertaking activities aimed at minimizing financial risk, showing special care for the company's reputation, including escalation of cases, reporting potential customers of increased screeching to higher levels of acceptance,
Processing the application in the Post Sale area according to the instructions (adding new products, data update, additional configurations),
Setting up customers on platform in connection with the above processes,
Lead the design and delivery of a portfolio of Compliance tests to monitor compliance with Regulation and internal policy
Validate compliance against established policies and procedures and applicable regulations, in particular perform periodic reviews and quality controls over the Compliance processes, in particular AML/CFT perform periodic reviews and quality controls over the Compliance processes, in particular AML/CFT
Demonstrate good risk awareness across different risk topics and able to complete complex walkthroughs and execute necessary testing
Understand the fundamentals of risk and control and partner with Compliance advisory, Risk ops and various supervisory personnel across regions
Apply different review techniques to improve assurance provided
Identify issues impacting risks under review, presenting balanced and commercial control improvements to mitigate risks
Prepare and check testing results, and draft reports to a high quality for review by Management and take lead in discussions to clearly articulate issues and risks identified
Keep abreast with internal process controls and regulatory requirements, understand and identify changes in rules and regulations and the impact on monitoring and testing activities
Conduct an analysis of each test check/review and find out the delinquencies/deficiencies or violations of rules, regulations and procedures
Ideate and assist in designing, engineering and implementation of new test checks/ reviews
Contribute to global discussions on testing matters, such as setting global templates and sharing best practices
Deliver reviews within assigned budget, time, and meeting quality expectations
Ensure proper and effective governance of tasks and processes with reference to internal policy and external regulation
Meet the SLA for supervised merchant processes – merchant onboarding, offboarding, periodic review and merchant monitoring
Build the team and skills necessary for long-term growth and to meet the support needs of our internal stakeholders and external partners
Partner with Compliance to interpret and implement new Anti-Money Laundering (AML) policies and work toward developing consistent processes and practices
Assure that all procedures/instructions supporting operational activities covers all the necessary aspects of work and regulatory requirements (eg. AML) and are up to date
Develop, track and analyze KPI’s describing supervised processes, undertake actions to improve KPI’s if necessary
Leverage knowledge, and work with different teams to evolve merchant risk management to provide guidance towards the automation/improvements of merchant risk evaluation
Cooperate with IT/Product or/and 3rd party providers in developing/implementation of tools supporting merchants’ processes,
Investigate and use new sources of third party data to assess merchant risk
Drive continuous improvements to quality of data, control reporting and associated metrics to increase global processes consistency
Identify risk in the operation process and propose preventive measures
Supports the implementation of training programs and gathers feedback to determine whether trainings address department findings and organizational need
Monitoring changes in laws relating to PayU operations,
Expressing opinions on new products and services in respect of compliance requirements,
Expressing opinions on communication directed to PayU's customers,
Participating in drafting of agreements for products and services offered by the PayU,
Consulting procedures drafted by other units and making recommendations to them, as well as keeping the register of internal regulations applicable at the PayU,
Exercising control over following by PayU employees of internal regulations and values applicable at the PayU,
Educating and supporting PayU employees in compliance requirements,
Executing of obligations resulting from anti-money laundering and terrorist financing policy
Ongoing customer service: incoming calls service and solving problems received by an email with an use of CRM system, managing clients data bases in CRM system, informing clients about the system, transaction status,
Registering and passing the issues to other operational departments,
Everyday cooperation with other departments in the company, like operational and sales teams,
Providing the highest level of service to business customers,
Getting involved in the processes that aims to provide the best possible level of customer service
Conduct investigation of suspicious transactions and/or merchant behaviour incl. AML risk review,
Prepare and present reports related to AML risk assessments, and monitor AML-related issues and escalations (possibly to subject to authorities' notification)
Act as a first escalation point for the team and as an SME for the internal queries, team member queries,
Provide professional advice on AML and Merchant Monitoring,
Oversee day-to-day team tasks to ensure efficient workflow and business continuity,
Address operational issues and stakeholders' concerns,
Co-operate with Regulators, Legal, Compliance, Business and Technology Departments to improve merchant monitoring processes to the highest standards,
Drive and manage projects aimed at standardization and automation of Merchant Monitoring processes as well as implementation of regulatory requirements,
Track, report and develop Merchant Monitoring KPIs,
Build, develop, and lead a highly responsive team responsible for detecting suspicious merchant behavior,
Set the team/team members goals and monitor them on regular basis
bieżąca obsługa Klientów: kontakt telefoniczny, zarządzanie bazami danych Klientów w systemie operacyjnym (CRM), rozwiązywanie spraw trafiających drogą mailową, udzielanie Klientom informacji odnośnie działania systemu, statusu transakcji, itp.,
rejestrowane i przekazywanie zgłoszeń do innych działów operacyjnych,
codzienna współpraca z innymi działami w firmie, m.in. zespoły operacyjne, sprzedaż,
zapewnienie najwyższego poziomu obsługi Klientów Biznesowych,
weryfikacja danych klientów względem wymagań AML,
realizacja procesów, mających na celu zapewnienie prawidłowej obsługi klienta