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Your role will be to provide our customers with a first class, friendly and professional service over the phone. Motivated by meeting and exceeding performance targets, a ‘right first time’ approach will help you to resolve various queries, assisting them with any issues relating to their account, such as billing and meter reading queries. Encouraging customers to talk through the options best suited to their needs, we aim to retain their custom by sharing our knowledge. You will be expected to take inbound calls from UK based Energy industry customers. The role is aimed at providing excellent customer service in a dynamic contact centre environment. It will be crucial to make a good first impression for our customers
od 6330 do 6330 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Special offer of Shell Energy Retail Limited — Leave your CV
Your role will be to provide our customers with a first class, friendly and professional service over the phone. Motivated by meeting and exceeding performance targets, a ‘right first time’ approach will help you to resolve various queries, assisting them with any issues relating to their account, such as billing and meter reading queries. Encouraging customers to talk through the options best suited to their needs, we aim to retain their custom by sharing our knowledge. You will be expected to take inbound calls from UK based Energy industry customers. The role is aimed at providing excellent customer service in a dynamic contact centre environment. It will be crucial to make a good first impression for our customers