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We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Wroclaw, Poland
As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds. In addition, you will support E-commerce and Frequent Flyer Program activities
The successful candidate will have:
• Competitive salary package
• 5 weeks of professional training based on Amadeus system, Qatar Airways products and policies with another 2 weeks of coaching period provided by our Subject Matter Experts
• Relocation assistance provided for foreigners
• Incredible travel benefits package (including 1 annual leave ticket for you and discounted flight tickets for family and friends)
• Social benefits package (including private medical care, Multisport card, Christmas and Holiday bonus and more)
• A fast-paced, dynamic and engaging work environment
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community
Our best is here and still to come. To us, impossible isonly a challenge. Join us as we dare to achieve what’s never been done before
Qatar Airways recruitment team will be coming to Krakow this 23rd November 2022
Join our award-winning team of culturally-diverse professionals and take your career to new heights
We are searching for talented individuals to be part of our Contact Centre team based in our office in Wroclaw, Poland (relocation required)
Join us as Customer Services Agent!
Based in Contact Centre, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds. In addition, you will support E-commerce and Frequent Flyer Program activities
Key accountabilities will include:
As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds. In addition, you will support E-commerce and Frequent Flyer Program activities
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge
Join us as we dare to achieve what’s never been done before
Qatar Airways recruitment team will be coming to Warsaw this 9th December 2022
Join our award-winning team of culturally-diverse professionals and take your career to new heights
We are searching for talented individuals to be part of our Contact Centre team based in our office in Wroclaw, Poland ( relocation required)
Join us as Customer Services Agent!
Based in Contact Centre, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds. In addition, you will support E-commerce and Frequent Flyer Program activities
Key accountabilities will include:
As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds. In addition, you will support E-commerce and Frequent Flyer Program activities
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge
Join us as we dare to achieve what’s never been done before
We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Wroclaw, Poland
As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds. In addition, you will support E-commerce and Frequent Flyer Program activities
The successful candidate will have:
• Competitive salary package
• 5 weeks of professional training based on Amadeus system, Qatar Airways products and policies with another 2 weeks of coaching period provided by our Subject Matter Experts
• Relocation assistance provided for foreigners
• Incredible travel benefits package (including 1 annual leave ticket for you and discounted flight tickets for family and friends)
• Social benefits package (including private medical care, Multisport card, Christmas and Holiday bonus and more)
• A fast-paced, dynamic and engaging work environment
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community
Our best is here and still to come. To us, impossible isonly a challenge. Join us as we dare to achieve what’s never been done before
We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Wroclaw, Poland
As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds. In addition, you will support E-commerce and Frequent Flyer Program activities
The successful candidate will have:
• Competitive salary package
• 5 weeks of professional training based on Amadeus system, Qatar Airways products and policies with another 2 weeks of coaching period provided by our Subject Matter Experts
• Relocation assistance provided for foreigners
• Incredible travel benefits package (including 1 annual leave ticket for you and discounted flight tickets for family and friends)
• Social benefits package (including private medical care, Multisport card, Christmas and Holiday bonus and more)
• A fast-paced, dynamic and engaging work environment
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community
Our best is here and still to come. To us, impossible isonly a challenge. Join us as we dare to achieve what’s never been done before
We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Wroclaw, Poland
As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds. In addition, you will support E-commerce and Frequent Flyer Program activities
The successful candidate will have:
• Competitive salary package
• 5 weeks of professional training based on Amadeus system, Qatar Airways products and policies with another 2 weeks of coaching period provided by our Subject Matter Experts
• Relocation assistance provided for foreigners
• Incredible travel benefits package (including 1 annual leave ticket for you and discounted flight tickets for family and friends)
• Social benefits package (including private medical care, Multisport card, Christmas and Holiday bonus and more)
• A fast-paced, dynamic and engaging work environment
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community
Our best is here and still to come. To us, impossible isonly a challenge. Join us as we dare to achieve what’s never been done before
We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Wroclaw, Poland
As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds. In addition, you will support E-commerce and Frequent Flyer Program activities
The successful candidate will have:
• Competitive salary package
• 5 weeks of professional training based on Amadeus system, Qatar Airways products and policies with another 2 weeks of coaching period provided by our Subject Matter Experts
• Relocation assistance provided for foreigners
• Incredible travel benefits package (including 1 annual leave ticket for you and discounted flight tickets for family and friends)
• Social benefits package (including private medical care, Multisport card, Christmas and Holyday bonus and more)
• A fast-paced, dynamic and engaging work environment
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community
Our best is here and still to come. To us, impossible isonly a challenge. Join us as we dare to achieve what’s never been done before
Specjalista ds. obsługi klienta zajmuje się obsługą pasażerów linii lotniczej Qatar Airways
udziela im wsparcia i niezbędnych informacji. Na bieżąco wprowadza niezbędne zmiany do systemu Amadeus. Obsługuje pasażerów w języku angielskim oraz w co najmniej jednym innym języku (w zależności od przypisanego rynku - w tym przypadku będzie to rosyjski). Jest zobowiązany do podnoszenia i aktualizowania swojej wiedzy na bieżąco
zgodnie z wytycznymi i procedurami.
Praca na trzy zmiany: od 08:00 do 16:15; 09:00 do 17:15; 09:45 do 18:00.
Umowa o pracę na czas określony