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Senior Data Operations Analyst
Przemysłowa 3, Wilda, Poznań
Wygasła: 25.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
Monitor the FTS dashboard for the Data Integration layer, ensure data feeds are meeting SLA's ensuring complete and timeous delivery of data
Ensure resolution of all data processing exceptions
Ensure that errors are properly communicated to the appropriate operational groups from the workflow monitor
Track and identify trends for review with operation groups to identify root cause, propose resolution, provide recommendations, conduct system test to validate the fixes prior to implementing changes
Partner with technical groups to monitor, troubleshoot and resolve errors from any system interfaces to the investment management systems
Track and resolve production issues with FTT/Sys Support Teams
Act as initial point of contact for production queries, responding to business, or escalating queries to FTT/Support teams
Analyze the production issues impact and proactively notify the downstream systems and FTT
Research, analyze and solve problems related to ESB data and any data services
Maintain control procedures and perform data integrity audits as necessary in order to ensure the accuracy and integrity of data
Track, identify trends, and engage the appropriate supports and vendors to resolve issues
Provide support and guidance for new hires during onboarding
Design and execute a comprehensive knowledge management framework in our Middle Office Client Services division, aligning with organizational objectives
Operationalize knowledge flows, emphasizing the integration of people, processes, technology, and governance
Support operational processes, including account onboarding, product changes, audits, and project initiatives
Develop and distribute guidelines, templates, and instructional materials to maximize the use of knowledge-sharing platforms and tools
Facilitate internal communication efforts to promote a knowledge-sharing culture, enhance employee engagement, and foster collaboration
Deliver instructor-led-training in-person or remotely to develop knowledge and skills of Operations’ employees as required by the business
Providing subject matter expertise and guidance to staff in resolving complex issues
Working with supervisors and managers to develop policies, procedures, or new workflows supporting new or evolving business requirements
Leading efforts with team leaders and manager to identify root causes of errors and control gaps, prioritizing control enhancement initiatives and ensuring implementation
Maintaining, reviewing, and updating department-level risk models in conjunction with Middle Office Management and FTS QARC
Provide guidance to ensure compliance with departmental policies and procedure
Recruits, directs, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team
Work closely with the Client Service Manager and the SSRMs to maintain the Growth Action Plans of the global SPs
Respond to inquiries on funds and products ensuring all interactions with our global SPs are handled professionally and efficiently
Anticipate, manage and respond to fund performance questions from clients working with internal partners, to ensure client’s expectations are met and responses are given in line with our data release policy
Meet or exceed all defined client reporting deadlines
Participate in, and organization of, conference calls with portfolio management and clients
Oversight of Corporate Actions and Portfolio Management changes communications
Collect updated fund information for the addition of funds to our clients’ platforms
Liaise closely with the TA Oversight teams and other parts of the Transfer Agent to resolve escalated operational issues for our clients
Assist the GCP team with the Compliance and Business Continuity Plan processes
Schedule internal meetings and ensure sessions are recorded when needed and notes are distributed afterwards
Coordinate diaries/calendar, book travels and submit expense reports for the Head of SPP
Provide technical support and customer service to all employees in a timely manner and in response to SLAs determined in the ServiceNow system
The primary value is to provide quick and efficient resolution while minimizing disruption to the customer
Manage the ticketing queues to ensure issues are prioritized and actioned
Build and support effective relationships with all employees, partners, visitors, and vendors across the enterprise
Coordinate, setup, and support audio-visual technologies used in conference rooms and auditorium
Showcase and train users in new technologies
Provide education on information technology issues and services to employees across the enterprise
Develop, document, and implement standard operating procedures and customer service guidelines relating to remote and localized IT support
Be an active participant in the team
Ordering equipment and maintaining inventory of IT assets
Project work including those required for acquisitions and integration of companies
Coordinate and support office moves, and user restacks
Be an active advocate for the customer within IT and with outside technical groups
Escalate issues to the appropriate technology teams and drive to closure
Provide backup and knowledge sharing for the global team when needed
Availability to provide support outside of business hours if required
May include occasional travel to other offices
Follow company guidelines, processes, and standards
Assist in creation of technical documentation and manuals regarding standard operating procedures and customer service guidelines relating to remote and localized IT support
Working knowledge of office automation products and computer peripherals, like printers and scanners
Ability to perform remote troubleshooting and provide clear instructions
Set up, maintain, and troubleshoot Microsoft Windows (Win 11 AND Office 2016) desktop, Laptops, and Notebook computers
Basic Knowledge of ADS, DNS, DHCP configuration
Handling of Asset management and vendor management
Basic LAN (Network) troubleshooting knowledge
Outlook, MS Teams, and OneDrive configuration in end client
Conduct learning assessments to determine the most effective learning activities and course designs that align with goals and objectives
Project management: Plan, communicate, manage, monitor, and evaluate the scope, resources, and time parameters to achieve deliverables goals
Design and develop learning materials on a variety of topics including investment themes, market knowledge, and practice management for financial professionals
Design curricula for face-to-face and virtual learning sessions using creative, innovative, and evidence-based approaches; develops storyboards for e-learning and videos
Work effectively with subject matter experts (SMEs) to contextualize and distill information and ideas into captivating, digestible learning materials
Legal and compliance: Prepare materials as needed for routing and approval through required approvals channels
Using an established risk-based approach and digital tools, reviews daily, monthly, quarterly, semi-annual, and annual fund administration reporting such as financial statements/reports, leveling, unchanged prices, trade compare, day over day price review, price tolerance breaches, and general pricing inquiries, asset based fees, budgets, expense ratios, invoices and other deliverables prepared by third-party administrators for GAAP
Engaged in building out digital tools for oversight
Processes, reviews, and approves investment book of record (IBOR) pricing and management appraised fair value on a daily basis
Prepares Valuation Committee and Fund Board Reporting as required
Liaises with internal and external clients, and third-party administrators to resolve non-complex issues identified in performing oversight and daily pricing processess
Researches, identifies, and implements digital tools to minimize risk and create efficiencies related to GFAO tasks
Researches and analyzes various daily pricing exceptions, unchanged security prices, trade reports, and pricing inquiries; fund administration changes, such as accounting disclosure requirements for new accounting pronouncements and product types or changes in billing agreements; assists more senior staff in various reporting and/or analysis
Works with external and/or internal auditors to resolve non-complex fund-related issues
Assists with audit preparation, responding to inquiries and bridging the communication gap between external auditors, third-party administrator, and internal groups during the audit process. Liaises with internal and external clients to resolve issues and discrepancies and track them through resolution
Reviews and validates fund related invoices for reasonableness and/or accuracy. Liases with third party vendors on billing or payment questions
Supports the manager regarding strategic or critical audit issues
Working directly with a lead fund analyst/manager, assists in product launches and changes to existing projects and departmental projects
Provides routine customer service to clients: answers queries, prepares due diligence questionnaires, provides readily available data, and completes special assignments for clients assigned by manager or lead fund analyst
Day-to-day management of client relationships covering all operational and administrative client activity for retail clients in the EMEA region
Manage and respond to requests from clients, working with internal partners to ensure client’s expectations are met and responses are handled professionally and efficiently
Manage requests from the local client service team and assist with operations related client enquires
Provide insights to the distribution team to improve the client experience and support with sales or distribution initiatives
Completing Request for Proposals, Due Diligence Questionnaires and other new business or client-related questionnaires which accurately and favorably represent the organization, and its investment products and services, to prospective clients and their advisers
Assisting other RFP Specialists in completion of their RFPs, ensuring consistency with best practice guidelines, and that draft responses meet external client requirements and accurately positions the organization
Ensuring all appropriate approval/review steps have been completed and documented for each submission, with inputs from other RFP members, Product Management team and the Distribution team
Prioritizing own workload to adhering to the project timeline, highlighting any challenges or resource constraints in advance
Supporting the update of existing content, distinguishing between opportunity-specific customization and generic content
Building and maintaining effective working relationships with colleagues and business partners
Developing understanding of external clients and their requirements, our investment products, and distribution and product management priorities
Acts as project driver and manages project plans for initiatives to update or establish talent management programs. With support of leader, determines project approach, scope, governance structure, metrics, and project team participants
Works with technology partners to design, test, and implement program processes in Workday and/or Glint
Designs and develops toolkits and resources that support talent management program usage and implementation. Partners with learning and technology design experts to design training resources, when appropriate
Determines implementation plan, including communication and educational plan, to implement new or updated programs. Works with HR client-facing partners to prepare business unit leaders for adoption
Analyzes large datasets to monitor program usage, identify trends and extract meaningful insights. Develops clear and engaging narratives using data visualization, to tell compelling stories that influence decision making
Researches, collects, and assesses external practices, tools, and methods, and recommends appropriate changes to improve talent management programs
What are the ongoing responsibilities of Analyst MOCS - Cash Service?
The Analyst performs the daily/weekly work in accordance with current requirements and procedures to ensure that all the cash management and projection tasks are completed accurately and on time
The scope of work covers mainly Luxembourg, US and Canadian mutual and institutional accounts. Daily tasks cover e.g. preparing various cash management/projection reports for portfolio managers, active monitoring of overdrafts and long balances, instructing FX spot deals whenever required. Analyst supports completion of monthly and periodic task and may also be involved with specified projects or ad-hoc tasks
Report and analyze the Income Statement, including revenues and expenses, and the Balance Sheet
Analyze actual versus budget and period-over-period results and provide thorough and robust variance analysis, commentary and talking points
Develop the monthly and quarterly projections and annual revenue and expense budgets
Perform reconciliations, coordinate accruals and reclasses
Produce, review and analyze Key Metrics and Dashboards
Monitor, review and analyze expenses and allocations
Review and improve existing processes with the goal being continuous improvement (e.g. performing root cause analysis and fixing issues at the source, eliminating or minimizing manual work and/or work-arounds, reengineering, automation, etc.)
Report and analyze Headcount, including tracking headcount movement and the status of open positions
Oversee Treasury related processes and reports
Assist with various ad-hoc tasks, initiatives and projects
Maintain chart of accounts and management reporting distribution lists
Develop and maintain process documentation, including SOPs, guidelines and checklists for all processes and reports
Assist with regulatory reporting & analysis, reviews/examinations, and internal/external audits
• Create and deliver emails to clients via Marketo mailing system promoting marketing campaigns, materials and corporate events
• Manage emails, redesign templates and create new templates
• Work with the local sales and marketing teams on the clients mailing lists
Website management
• Ensure that the website is up to date, including the addition of newly launched funds
• Using web update systems, BloomReach and Widen, add new documents to the websites
• Work with the Website Team to have new campaign content added to the website
• Report issues and enhancements
Routine Tasks
• Regular updates to core suite material such as presentations and pitchbooks
• Manage the monthly and quarterly Fund commentaries using Quark system. Includes the set up and compliance update of the materials for France
• Meet local regulatory requirements including regular updates to presentations according to AMF regulation, factsheets with regulator in Belgium
• Report issues and enhancements, and cooperate with the central services teams to resolve them
Other tasks
• Manage day to day requests from the marketing and sales team
• Act as central point of contact for new fund launches and registrations within France and Benelux (e.g. get fund information from product development and global marketing, seek local Compliance approval, communicate to sales team)
• Coordinate marketing compliance approvals using Workfront system
Team Communication and Information Sharing
• Grow strong relationship with the France and Benelux team being supported
• Build solid relationships with central marketing departments to improve the support to the region
• Develop solid knowledge of information needs by sales team and coordinate information flows between global support teams and local sales & marketing team
Booking transactions and performing reconciliations between internal systems and custodian banks
Checking the integrity of data reflected in internal systems in order to identify potential discrepancies
Completing reconciliations of various types of financial instruments (equities, bonds, term loans etc.)
Working on reconciliation breaks with internal partners and external custodian banks (this includes finding correct resolutions to discrepancies even when there is no formal pre-approved procedure or instruction)
Responding to internal and external queries in a timely manner, providing clients with accurate data
Preparing daily, weekly and monthly metrics and reporting
Working with internal and external parties to resolve fails management issues
Providing direction and training to analysts, overseeing the settlements processes and supporting staff development
Maintaining relationships with external counterparties such as brokers, custodians, Transfer Agencies
Leading and/or actively participating in various projects in the department
Assisting the Supervisor with the trade settlements functions by reviewing daily work and addressing and resolving technical and logistical issues as they occur, thereby ensuring the accuracy of the Trading systems, and technical quality and timeliness
Your main task will be mitigating Counterparty Credit Risk on the derivatives market for Franklin Templeton’s funds
You daily job will focus on exchanging payments (margin calls) with global brokers upon daily valuations of derivative products on OTC market
The amounts tend to be high and are bound to deadlines, so the attention to detail and accuracy are strongly required, as well as the ability to meet deadlines and work under pressure
You’ll have the opportunity to develop your communication skills by working in global environment, interacting with internal departments as well as external counterparties (brokers, custodians)
You’ll have the possibility to improve your technical skills by learning multiple systems and participating in trainings organized through internal teams but also by getting access to LinkedIn Learning platform and more
You’ll be a part of global projects aimed at automation and improvement of current processes, collateral optimization or adapting to changing regulatory landscape
Using an established risk-based approach and digital tools, reviews daily, monthly, quarterly, semi-annual, and annual fund administration reporting such as financial statements/reports, leveling, unchanged prices, trade compare, day over day price review, price tolerance breaches, and general pricing inquiries, asset based fees, budgets, expense ratios, invoices and other deliverables prepared by third-party administrators for GAAP
Engaged in building out digital tools for oversight
Processes, reviews, and approves investment book of record (IBOR) pricing and management appraised fair value on a daily basis
Prepares Valuation Committee and Fund Board Reporting as required
Liaises with internal and external clients, and third-party administrators to resolve non-complex issues identified in performing oversight and daily pricing processess
Researches, identifies, and implements digital tools to minimize risk and create efficiencies related to GFAO tasks
Researches and analyzes various daily pricing exceptions, unchanged security prices, trade reports, and pricing inquiries; fund administration changes, such as accounting disclosure requirements for new accounting pronouncements and product types or changes in billing agreements; assists more senior staff in various reporting and/or analysis
Works with external and/or internal auditors to resolve non-complex fund-related issues
Assists with audit preparation, responding to inquiries and bridging the communication gap between external auditors, third-party administrator, and internal groups during the audit process. Liaises with internal and external clients to resolve issues and discrepancies and track them through resolution
Reviews and validates fund related invoices for reasonableness and/or accuracy. Liases with third party vendors on billing or payment questions
Supports the manager regarding strategic or critical audit issues
Working directly with a lead fund analyst/manager, assists in product launches and changes to existing projects and departmental projects
Provides routine customer service to clients: answers queries, prepares due diligence questionnaires, provides readily available data, and completes special assignments for clients assigned by manager or lead fund analyst
Autonomously (or exceptionally under limited supervision) performs all payroll duties including processing and validating payroll data prior to submitting to the payroll provider, review and audit of output reports, pay slips, final reports etc
Utilizes fundamental customer service skills for response to general inquiries related to company and payroll policies, benefits and procedures
Fully understands company time policies; ability to review time tracking and calculate salaries (including pro rata, overtime, sickness, holidays payments, etc.) with expertise and knowledge
Prepares payroll deadline schedules for their payrolls and monitor the deadlines independently ensuring all deadlines are met
Regular and active cooperation with internal stakeholders (HR, Corporate Accounting, Benefits, etc.)
Reviews, reconciles, and audits various payroll data and files
Prepares files for distribution to the Team (Sales Commission, RS Dividend, RS Vesting, MFU Vesting)
Prepares complex management reports and ad hoc information
Works on Year-end activities (preparing calendar, ensuring tax year statements are delivered on time by the payroll vendors)
Uploads banking files (net salaries, third party payments) and enter manual payments to the banking system
Helps in administration of shadow payroll for international assignees
Creates and regularly updates payroll procedures for their country
Prepares salary certificates on demand
Cross country training: learns new payrolls and shares knowledge with other colleagues as assigned by the Lead/ Supervisor. (to be able to play a backup role for multiple countries to support the Team at each stage of the payroll process (if needed)
Coordinates the overall Payroll Team and actively contacts with Corporate Accounting on the ESIP reconciliation process for bi-annual purchases, audits the ESIP files for Equity Team for Lead’s/Supervisor’s approval
Assists proactively in creating and updating procedural payroll changes including implementation and testing of new processes and systems
Actively supports various ad-hoc projects as directed by the Payroll Lead/Supervisor/Manager (e.g. setting up a new location / business unit/ accounting system change, procedural changes and documentation.)
Creates procedures and assists proactively in special projects requiring full evaluation and research of historical data; testing and evaluation of new operating procedures and payroll systems
Acts as the main contact for employees and other customers for the payrolls assigned. Replies to employees’ inquiries
Working with internal and external parties to resolve fails management issues
Providing direction and training to analysts, overseeing the settlements processes and supporting staff development
Maintaining relationships with external counterparties such as brokers, custodians, Transfer Agencies
Leading and/or actively participating in various projects in the department
Assisting the Supervisor with the trade settlements functions by reviewing daily work and addressing and resolving technical and logistical issues as they occur, thereby ensuring the accuracy of the Trading systems, and technical quality and timeliness
• Create and deliver emails to clients via Marketo mailing system promoting marketing campaigns, materials and corporate events
• Manage emails, redesign templates and create new templates
• Work with the local sales and marketing teams on the clients mailing lists
Website management
• Ensure that the website is up to date, including the addition of newly launched funds
• Using web update systems, BloomReach and Widen, add new documents to the websites
• Work with the Website Team to have new campaign content added to the website
• Report issues and enhancements
Routine Tasks
• Regular updates to core suite material such as presentations and pitchbooks
• Manage the monthly and quarterly Fund commentaries using Quark system. Includes the set up and compliance update of the materials for France
• Meet local regulatory requirements including regular updates to presentations according to AMF regulation, factsheets with regulator in Belgium
• Report issues and enhancements, and cooperate with the central services teams to resolve them
Other tasks
• Manage day to day requests from the marketing and sales team
• Act as central point of contact for new fund launches and registrations within France and Benelux (e.g. get fund information from product development and global marketing, seek local Compliance approval, communicate to sales team)
• Coordinate marketing compliance approvals using Workfront system
Team Communication and Information Sharing
• Grow strong relationship with the France and Benelux team being supported
• Build solid relationships with central marketing departments to improve the support to the region
• Develop solid knowledge of information needs by sales team and coordinate information flows between global support teams and local sales & marketing team
Under general supervision, responsible for planning and executing information technology audits within the global organization, testing controls, documenting working papers and drafting reports
• AUDIT PLANNING AND EXECUTION – Planning and executing audits and special projects, including meeting with auditee management, documenting the control environment, documenting control weaknesses, inefficiencies, root causes, risks, and recommendations
• AUDIT FINALIZATION – Finalizing audits, including conducting exit meetings and drafting audit reports
• MANAGING RELATIONSHIPS – Meeting and interacting with key stakeholders and our co-source partner
• LIASING WITH EXTERNAL PARTIES – Interacting with external auditors and regulators, as required
• Collaborates with channel marketing teams on campaign plans and objectives
• Facilitates cross-functional regional and central marketing working groups
• Creates creative briefs
• Works with internal marketing production teams and external vendors on developing a production runway for marketing campaigns and collateral
• Cooperates with local marketing teams to schedule campaign rollouts, including regional priorities and local conditioning
Campaign Collateral Development
• Develop creative concept, campaign master websites and campaign collateral, in close collaboration with channel marketing teams and internal marketing production teams
• Maintain campaign master websites over the duration of campaign (update, quality control)
• Secure all necessary approvals on campaign collateral
• Oversee the feedback, amendment and finalization process with internal stakeholders on campaign collateral
What are the ongoing responsibilities of Investment Risk Performance - Analyst?
The primary function of this position is to support performance attribution and related activities on portfolio performance and characteristics. This position is a key liaison with the Risk teams as well as with key clients including Global Advisory Services, Investment Analysts/Managers, Marketing as well as various operational teams
Responsibilities:
Performance Attribution Analysis:
• Support the firm’s standard attribution reporting process – validate data, manage exceptions, escalate material issues
• Ensure reports are delivered to the appropriate client(s) and/or provided via automated processes to downstream systems by the agreed upon date
• Develop an understanding of various investment strategies while remaining aware of market conditions
• Provide insight into performance, attribution, and risk statistics
Client Support:
• Provide performance attribution insights to the organization
• Respond to, both verbally and in writing, attribution questions from internal and external sources
• Contribute to project activities and process improvement initiatives
Onboard new accounts & process subscriptions, redemptions
• Track and deliver fund documents in accordance with local Compliance requirements
• Communicate investor activities and provide documentation to internal/external business partners as needed
• Maintenance of electronic and physical investor records
Client Servicing
• Maintenance of client information and coordinate with internal/external business partners to update records
• Distribution of investor statements, capital calls, distributions, and correspondences
• Update account information across systems
• Set up and provide website access and support to investors
Client Reporting
• Gather report requirements to coordinate/create and distribute custom and automated reports
• Coordinate information from various sources to complete investor reporting
• Respond to audits, due diligence questions, compliance certifications, and various ad-hoc requests from clients, internal and external contacts
• Prepare distribution of investor statements, tax forms, and fund documents
Product Launch, Changes and closures
• Assist with any new product launches, changes and closures
• Coordinate CRM system updates for new products
• Coordinate fund document review with internal business units and provide consolidated comments to legal for document updates
• Maintain fund documents on SharePoint
• Provide updated fund documents for any external document sites (i.e. Intralinks)
Business Knowledge and Projects
• Make recommendations to improve and implement investor relations, reporting, and workflow efficiencies
• Working knowledge of fund operations, policies, and business knowledge
• Acquire and maintain relationships across the organization to support funds and investors
• Document and maintain policies and procedures
• Respond to inquiries, provide information and reports to internal business partners
• Assist in creating best practices and maintaining regulatory compliance
• Serve as a resource for department and enterprise wide initiatives/projects of various scope and complexity through all phases of initiation, development and implementation, including documentation and training
Fund and Tax Administration
• Work with administrators to gather IRS and international tax documentation for tax reporting
• Gather investor information and complete reporting formalities relating to Cayman Tax Authority for Common Reporting Standard
• Provide hedge funds reporting information for local regulations (PF and AIFMD)
Accounts Payable Associate - contract for 12 months
Przemysłowa 3, Wilda, Poznań
Wygasła: 19.11.2023
full-time
umowa o pracę
home office work
assistant, junior specialist (Junior)
Obowiązki:
Verification and posting of invoices, credit notes and journal entries to accurately and timely capture document details into the payables system
Preparing cost allocations to invoices processed
Ensuring accurate coding, approval and the correct document type is assigned
Review of periodic accounting and tax-related reports from your responsibilities’ scope
Timely handling incoming internal and external queries from customers
Taking part in process review, working on process improvements in your responsibilities’ scope. Preparing documentation / additional explanations for internal and external audit reviews. Additional tasks as assigned by supervisor
Working in compliance with international accounting standards and internal company procedures. Maintaining established quality, productivity and timeliness standards
Working with internal and external parties to resolve fails management issues
Providing direction and training to analysts, overseeing the settlements processes and supporting staff development
Maintaining relationships with external counterparties such as brokers, custodians, Transfer Agencies
Leading and/or actively participating in various projects in the department
Assisting the Supervisor with the trade settlements functions by reviewing daily work and addressing and resolving technical and logistical issues as they occur, thereby ensuring the accuracy of the Trading systems, and technical quality and timeliness
Fails management: ensuring all foreign exchange trades settle timely, working with brokers and custodians on resolving failed trades
Monitoring foreign exchange confirmation and resolving matching discrepancies between FT and brokers
Creating and submitting to trading desk foreign exchange orders
Preparation of the daily, weekly and monthly metrics and reporting
Responding to foreign exchange ad-hoc queries from brokers, custodians and internal business units in a timely manner and with the utmost diligence, providing requestors with accurate data
Cooperating on a daily basis with global team in order to discuss crucial topics so that FT provides high quality services and solutions
Deployment of improvements into existing workflows that provide additional efficiencies, time savings and risk mitigation
Escalating potential operational issues to superiors, underlying root causes to avoid their reoccurrence
Develop and assist ESG integration within the fixed income investment process
Manage ESG governance and documentation
Communicate with clients the ESG philosophy of the fixed income team, including supporting engagement reports and Green bond fund report
Conduct screening, quarterly governance and annual compliance of ESG factors in portfolios
Facilitate documentation flow between the ESG Team and other internal and external stakeholders (including but not limited to risk. compliance, marketing)
Conduct ESG fixed income thematic research and generate papers to share across fixed income group
Strong partnership with product management and sales team to deliver ESG message
Work with our central ESG team to leverage their knowledge and research for the Fixed Income group
Completing Request for Proposals, Due Diligence Questionnaires and other new business or client-related questionnaires which accurately and favorably represent the organization, and its investment products and services, to prospective clients and their advisers
Assisting other RFP Specialists in completion of their RFPs, ensuring consistency with best practice guidelines, and that draft responses meet external client requirements and accurately positions the organization
Ensuring all appropriate approval/review steps have been completed and documented for each submission, with inputs from other RFP members, Product Management team and the Distribution team
Prioritizing own workload to adhering to the project timeline, highlighting any challenges or resource constraints in advance
Supporting the update of existing content, distinguishing between opportunity-specific customization and generic content
Building and maintaining effective working relationships with colleagues and business partners
Developing understanding of external clients and their requirements, our investment products, and distribution and product management priorities
Completing Request for Proposals, Due Diligence Questionnaires and other new business or client-related questionnaires which accurately and favorably represent the organization, and its investment products and services, to prospective clients and their advisers
Reviewing own work and submissions by other RFP Specialists, to ensure consistency with best practice guidelines, and that draft responses meet external client requirements and accurately positions the organization
Ensuring all appropriate approval/review steps have been completed and documented for each submission, with inputs from other RFP members, Product Management team and the Distribution team
Prioritizing own workload to adhering to the project timeline, highlighting any challenges or resource constraints in advance
Supporting the update of existing content, distinguishing between opportunity-specific customization and generic content
Building and maintaining effective working relationships with colleagues and business partners
Developing understanding of external clients and their requirements, our investment products, and distribution and product management priorities
Accounts Payable Associate - contract for 12 months
Przemysłowa 3, Wilda, Poznań
Wygasła: 20.10.2023
full-time
umowa o pracę
home office work
assistant, junior specialist (Junior)
Obowiązki:
Verification and posting of invoices, credit notes and journal entries to accurately and timely capture document details into the payables system
Preparing cost allocations to invoices processed
Ensuring accurate coding, approval and the correct document type is assigned
Review of periodic accounting and tax-related reports from your responsibilities’ scope
Timely handling incoming internal and external queries from customers
Taking part in process review, working on process improvements in your responsibilities’ scope. Preparing documentation / additional explanations for internal and external audit reviews. Additional tasks as assigned by supervisor
Working in compliance with international accounting standards and internal company procedures. Maintaining established quality, productivity and timeliness standards
• checking of individual portfolio par and cash changes to ensure deal values are correct for start of day operations. Liaising with backoffice and internal teams to resolve any discrepancies as a priority
• validation of rating changes at issuer and asset level for Moody’s, S&P and Fitch
• monitoring and validation of spreads and other asset attribute changes, or missing information
• monitoring of CLO compliance test results in the Order Management System (OMS)
Investor Reporting
• preparation of monthly CLO investor reports, working directly with the CLO Trustee to tie-out par, cash and test results – Coverage, Collateral Quality and Portfolio Profile Tests
• population of report checklists in preparation for report review and sign off
• delivery of report commentary to Trustee
• maintenance of internal deal calendar and report tracker to track report due dates and progress to timely report publication
Data Integrity
• review and resolve past due receivables, cash discrepancies and unapplied wires
• aged trade reviews
• monitoring of corporate actions and asset restructurings; working with the Front Office, Backoffice and Custodial teams to ensure they are processed accurately and timely
Deal Management and Support
• assist in the preparation and issuance of CLO warehouse drawdown requests
• review of deal documentation including Offering Memorandums
• assist with regulatory reporting and audits
• tracking of deal expenses and liaison with service providers
• providing support for London colleagues including the calculation and provision of portfolio statistics, ad-hoc reporting and general requests
• participate in initiatives and projects related to the growth and improvement of the CLO platform and the wider business
Understand various types of complex investments and how they function within the portfolio
Oversee 3rd party managed services team to facilitate month-end closings of shadow books
Work with administrators and custodians to ensure completeness and accuracy of data across all teams
Assist onshore team and administrators in managing investor requests such as data inquiries and audit confirms
Play key role in building process around data connectivity between 3rd party administrators and BSP
Collaborate with office of Project Management to implement technology-based solutions to drive efficiency
High level review of financial statements and other reports for both internal and external stakeholders
Interact effectively and liaise with multiple groups, including but not limited to: 3rd party Administrators, Loan Agents, Custodians, Tax, Operations and Project Management Office
Provide a wide range of services in support of the Portfolio Management Groups and Trading Desks to comply with regulatory requirements, client mandates and internal controls
Ensure that trade and compliance data is available and accurate as well as assisting in the resolution of data, functionality, and system issues
Work to maintain and improve monitoring systems and processes
Provide internal and external reporting, ensuring that reporting is provided in an accurate and timely manner
Assess current controls and processes with the goal of improving the effectiveness and efficiency
What are the ongoing responsibilities of Investment Risk Performance - Analyst?
The primary function of this position is to support performance attribution and related activities on portfolio performance and characteristics. This position is a key liaison with the Risk teams as well as with key clients including Global Advisory Services, Investment Analysts/Managers, Marketing as well as various operational teams
Responsibilities:
Performance Attribution Analysis:
• Support the firm’s standard attribution reporting process – validate data, manage exceptions, escalate material issues
• Ensure reports are delivered to the appropriate client(s) and/or provided via automated processes to downstream systems by the agreed upon date
• Develop an understanding of various investment strategies while remaining aware of market conditions
• Provide insight into performance, attribution, and risk statistics
Client Support:
• Provide performance attribution insights to the organization
• Respond to, both verbally and in writing, attribution questions from internal and external sources
• Contribute to project activities and process improvement initiatives
Ensure that AML and Sanction policies and procedures are adhered to and evidenced properly
Perform basic and enhanced due diligence, including AML, KYC, ABC, PEP, Sanction, and Negative News screening on new and existing US & Non-US relationships
Obtain and update beneficial ownership and control data on relationships where required
Document and maintain all due diligence evidence
Determine materiality (i.e., true v. false positive matches), document review and escalate results appropriately
Perform other legal & compliance research
Reconcile lists of new relationships with existing data to ensure monitoring is performed on complete population
Track all outstanding documentation for exceptions and follow up as needed
Communicate professionally and constructively to effectively resolve issues in a timely and efficient manner
Prepare metric reporting
Assist the management in day-to day issues, projects, business development issues
This position focuses on two different aspects of servicing our Institutional client base:
Client Service
• this aspect of the role is client facing and responsible for the day-to-day management of institutional client relationships and all associated operational, investment and non-investment related client activity for existing institutional clients from across the Central & Eastern Europe, Middle East and Africa region, the Nordic region and the U.K
Service support for continental European Client Services
• this aspect of the role provides operational expertise and efficiencies to support our continental European Client Service teams. External & internal facing
In both aspects of the role, the job holder will be establishing and maintaining relationships with our clients' business, operational, administrative and investment staff, as well as related third parties such as custodians, consultants, administrators etc. The role will work in close coordination with the EMEA sales teams to deliver high touch, customized and quality service, bringing client knowledge and insight to all servicing activities while also supporting the EMEA sales team in client retention and new business activities
Act as point of contact to Front Office for all related questions, assisting with these, finding solutions and tracking these through to completion
Assist other internal departments on portfolio transactions, valuations and issues
Liaise with internal and external clients to resolve discrepancies
Help to design more efficient methods of control
Identify and champion opportunities within your interactions to increase service offerings, improve efficiencies, evolve workflows, and minimize risks
Develop solutions to critical business issues and present alternatives to management team
Participate in cross-functional and/or cross-departmental projects and initiatives
Take an active part in the testing of new systems/functions
Monitor daily failing and non-completed trades for local Front Office
Monitor error trends with counterparties & custodians to ensure these are addressed
Assist with the on-boarding activities for locally managed accounts and provide support on any significant account events (i.e. fund launches, account closures and in-specie transfers)
Build strong relations with portfolio managers and traders to act as a channel for all their operational questions
The Fund Tax Administrator will provide administrative support to the Global Fund Tax team and to the heads of the department. The Fund Tax Administrator will also assist with Fund Tax compliance tasks relating to Franklin Templeton funds
• Provide administrative support to Global Fund Tax team including tracking of deadlines, managing documentation signatures and delivery, invoice processing, cost reporting, electronic filing, administration of subscriptions and data accesses, and the department business continuity plan
• Act as a point of contact for external advisors with regards to contracts, engagement letters and invoices
• Establish & maintain processes for the efficient administration of Fund Tax Department
• Support members of the Fund Tax team in completing regular tax compliance tasks
• Assist members of the Fund Tax team with coordinating projects and deliverables
• Assist the team management with compiling management reporting
• Provide administrative support to the VP - Global Fund Tax, including scheduling of meetings, travel arrangements etc
Responsible for the day-to-day management of due diligence process of intermediary population. Managing requests and associated operational related activity for distributors
Coordinate and execute initial, on-going, and thematic due diligence reviews for distributors, which includes due diligence questionnaire review and KYC refresh
Maintain RBAs (risk-based approach profiles) for distributors. Review internal and external delegates on a regular basis to ensure that the distributors are adhering to the contractual arrangements
Support relationship with external provider for enhanced due diligence (UME platform) and ensure that the solution (UME) meets FT requirements and needs
Enhancing the operation of and contributing to the evolution of the distribution oversight workflows
Contribute to/ run ad-hoc projects and initiatives, collaborating and engaging with various internal functions across various regions
Provide insights to the distribution team to improve the client experience and support with sales or distribution initiatives
Work closely with Compliance, Legal and AML teams during implementation or changes resulting from new regulation, existing CSSF rules or process improvements to understand impact to existing operations
Oversee maintenance of policies and procedures to ensure all key documents are robust under scrutiny
Responsible for the day-to-day management of due diligence process of intermediary population. Managing requests and associated operational related activity for distributors
Coordinate and execute initial, on-going, and thematic due diligence reviews for distributors, which includes due diligence questionnaire review and KYC refresh
Maintain RBAs (risk-based approach profiles) for distributors. Review internal and external delegates on a regular basis to ensure that the distributors are adhering to the contractual arrangements
Support relationship with external provider for enhanced due diligence (UME platform) and ensure that the solution (UME) meets FT requirements and needs
Enhancing the operation of and contributing to the evolution of the distribution oversight workflows
Contribute to/ run ad-hoc projects and initiatives, collaborating and engaging with various internal functions across various regions
Provide insights to the distribution team to improve the client experience and support with sales or distribution initiatives
Work closely with Compliance, Legal and AML teams during implementation or changes resulting from new regulation, existing CSSF rules or process improvements to understand impact to existing operations
Oversee maintenance of policies and procedures to ensure all key documents are robust under scrutiny
Assist in the creation of essential firmwide internal/external performance reporting
Partner with Business Development, Investor Relations, Franklin Templeton, Legal, Valuation, Operations, Finance and Data Management teams to ensure the breadth, depth and accuracy of data and reporting
Facilitate cross communication and collaboration amongst the aforementioned teams
Maintain the integrity of internal processes and databases used to track key performance and investment metrics
Support Business Development through the preparation of analytical statistics required for presentations and investor requests
Support Investor Relations through the aggregation and manipulation of data in response to investor questionnaires and fund performance queries
Help capture, maintain, and clean underlying financial data and statistics of BSP’s borrowers
Constantly evaluate systems, process and procedures for inefficiencies and make recommendations for improvement
Ongoing maintenance of power bi dashboards for data capture and reconciliation
Act as point of contact to Front Office for all related questions, assisting with these, finding solutions and tracking these through to completion
Assist other internal departments on portfolio transactions, valuations and issues
Liaise with internal and external clients to resolve discrepancies
Help to design more efficient methods of control
Identify and champion opportunities within your interactions to increase service offerings, improve efficiencies, evolve workflows, and minimize risks
Develop solutions to critical business issues and present alternatives to management team
Participate in cross-functional and/or cross-departmental projects and initiatives
Take an active part in the testing of new systems/functions
Monitor daily failing and non-completed trades for local Front Office
Monitor error trends with counterparties & custodians to ensure these are addressed
Assist with the on-boarding activities for locally managed accounts and provide support on any significant account events (i.e. fund launches, account closures and in-specie transfers)
Build strong relations with portfolio managers and traders to act as a channel for all their operational questions
Define and implement the product vision and capabilities by collaborating with Distribution and technology partners,
Define and document business requirements and transform into more technical requirements,
Support/collaborate with production teams during production cycles (production, issues and bug resolution). Partner with these teams to look at ways of continuous improvement and automation opportunities,
Influence and lead the roadmap and prioritization process by forming an understanding of the business functions, processes, data model and business strategy,
Prioritize roadmap items and obtain buy-in across stakeholders based on business benefit, effort/time to implement and measure adoption and impact via KPIs,
Works across multiple stakeholders and divisions to understand their needs/goals/priorities and collaborating with technical teams to identify/implement solutions,
Collaborate in a complex, agile team environment, managing and grooming product backlogs Manages sprint planning, and participates in stand-up meetings to deliver transformative capabilities,
Releases new features, demos/tests, and iterates in a fast-paced environment
Identifies and resolves business/delivery conflicts and seeks optimal way of work for the team and stakeholders,
Adapts plans to changing needs or business circumstances and delivery value within cost and agreed objectives,
Fosters and leads collaboration between technology and business stakeholders and across divisions,
Accountable for adoption of the product or process, including understanding user sentiment and business impact, while working to ensure a high level of satisfaction,
Apply knowledge of business strategy, future direction and goals to evolve products to continually add greater value to the user(s),
Implement best practices for product and technical teams and collaborate with technology colleagues. May Influence enterprise best practices,
Leads training and rollout of new features and work with the users in a “white glove” approach to drive adoption and obtain feedback,
Thinks outside of the current function and deliverables to produce innovative thought and solutions for the organization
Day-to-day management of client relationships covering all operational and administrative client activity for retail clients in the EMEA region
Manage and respond to requests from clients, working with internal partners to ensure client’s expectations are met and responses are handled professionally and efficiently
Manage requests from the local client service team and assist with operations related client enquires
Provide insights to the distribution team to improve the client experience and support with sales or distribution initiatives
Ensuring successful set up and launch of Franklin’s products,
Managing relationships and facilitating the communication with Banks and internal stakeholders to develop and maintain mutual understanding of requirements,
Leading and participating in various department-level projects, including innovations projects, identifying project objectives, resources, and barriers, and ensuring successful and timely completion
Undertaking the recurring responsibilities of the department regarding accounting and reporting of revenue and expenses related transaction as per regulatory requirements
Processing data related to fund revenue and expenses
Analyzing and reporting of fund revenue
Maintain departmental procedures in compliance with regulations
Providing day-to-day support to the team (as required) and ensure deadlines are met and provide a proactive, value-added assistance to the Corporate Accounting team and the business operations
Work on Month end/Year-end closing
Provide support for year-end audit related issues across the region as required
Ensure timely update of books of accounts as per the regulatory requirements
Understand various types of complex investments and how they function within the portfolio
Oversee 3rd party managed services team to facilitate month-end closings of shadow books
Work with administrators and custodians to ensure completeness and accuracy of data across all teams
Assist onshore team and administrators in managing investor requests such as data inquiries and audit confirms
Play key role in building process around data connectivity between 3rd party administrators and BSP
Collaborate with office of Project Management to implement technology-based solutions to drive efficiency
High level review of financial statements and other reports for both internal and external stakeholders
Interact effectively and liaise with multiple groups, including but not limited to: 3rd party Administrators, Loan Agents, Custodians, Tax, Operations and Project Management Office
The Specialist role supports the team in 3 key areas:
1) Preparation of prospective and existing client proposals
2) Assisting Portfolio Managers with data collection and analysis
3) Gathering manager commentary and analysis for client reviews
Each of these areas requires attention to detail and a focus on accuracy and timeliness. A Specialist is responsible for the management of data which is critical to the portfolio management process on a regular basis using tools such as Excel, Bloomberg, Alternative Soft, Vidrio and web-based systems. This requires coordinating with other teams to ensure accurate and timely data and an understanding of how data flows through the firm
More detailed responsibilities include:
- Assist in the design and monitoring of hedge fund portfolios and liquid alternative portfolios
- Respond to internal queries on portfolios and reports
- Developing and updating presentations reviewing portfolios and investment programs
- Assist in aggregating relevant data and producing materials for periodic investment committee meetings
- Analyze investment options from both a qualitative and quantitative perspective
- Aid Portfolio Managers/Client Service in preparation for meetings with prospective and current clients
Supports a global service model that addresses the spectrum of product content requests from creating new materials or content components to updating existing materials and customizing content for various business needs
Leads and participates in various department projects, identifies project objective, resources and barriers, and implements project strategies; ensures successful and timely completion
Manages the monthly and quarterly update production cycles to ensure our product content is presented to the market with updated and accurate data and messaging
Accountable for maintaining and continuously improving core suite materials ensuring the content contained within is accurate, timely, well-presented, and conveys a compelling story
Ensures that all materials have the proper compliance and regulatory requirements in place
Create and deliver component-based, client-facing marketing collateral by defining template and component requirements, business rules - and assess impact to interconnecting components and follow-up accordingly
Populate and update components, including caveats; execute simple component updates; and tag components
Manage multiple jobs at any given time ensuring on schedule delivery of given output
Proof and QA assembled content to ensure requirements have been implemented and deliver finished goods into content repository
Day-to-day oversight to support the Conducting Officer for Technology with governance obligations
Lead, coordinate and/or actively support work of relevant committees and forums (e.g., Technology Oversight Forum and Delegation and Outsourcing Committee)
Maintain Risk Assessments for technology outsourcing providers. Review internal and external technology service providers on a regular basis to ensure that all service level agreements and contractual obligations are met
Coordinate and execute initial, on-going, and thematic due diligence reviews for technology outsourcing providers. Represent the Conducting Officer at the oversight meetings with relevant internal stakeholders
Contribute to/run ad-hoc projects and initiatives, collaborating and engaging with various internal functions across various regions
Prepare and deliver high quality reports for the attention of the FTIs Conducting Officers and the Boards. Coordinate with other functional groups to ensure consistency throughout the Board Pack
Lead ongoing effort on improvement of currently reporting mechanisms around SLAs and KPIs. Lead the ongoing development of Technology regulatory framework for FTIS
Monitor upcoming changes in the Luxembourg regulatory requirements and lead the efforts into designing and implementing changes necessary to meet the new requirements
Additionally, this role will require global contribution to Franklin Templeton Technology (FTT) function. These contributions include coordinating any audit activities across FTT as well as liaising with external audit firms. Partnering with internal and external groups to complete audit responsibilities to ensure propre controls are in place
The Senior Portfolio Compliance Analyst (‘Sr. Analyst’) monitors compliance with investment restrictions stipulated by a variety of sources including but not limited to Franklin Templeton Internal Policies, fund documentation, client account guidelines, and regulatory requirements. As part of this effort, the analyst implements, maintains and continuously improves controls to prevent and detect non-compliance with the aforementioned guidelines
The Sr. Analyst provides guidance, instruction, and direction to compliance analysts globally for the purpose of implementing and maintaining effective and efficient controls to support the efforts of Portfolio / Trading to comply with regulatory requirements, client mandates and internal controls. Although the Sr. Analyst is not the supervisor of other team members, the Sr. Analyst represents the team to Investment Compliance (IC) Management, makes decisions in the absence of consensus, resolves conflicts between team members and coordinates team efforts. The Sr. Analyst will also provide quality control support to the Supervisor by reviewing the results of the testing completed by compliance analysts
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Accounts Payable Associate
Przemysłowa 3, Wilda, Poznań
Wygasła: 10.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Verification and posting of invoices, credit notes and journal entries to accurately and timely capture document details into the payables system
Preparing cost allocations to invoices processed
Ensuring accurate coding, approval and the correct document type is assigned
Preparing and processing payments in a timely manner
Recording fixed assets transactions and asset documentation maintenance for all FT entities. Performing month-end closure activities
Review of periodic accounting and tax-related reports from your responsibilities’ scope
Vendor data set up and maintenance
Timely handling incoming internal and external queries from customers
Taking part in process review, working on process improvements in your responsibilities’ scope. Preparing documentation / additional explanations for internal and external audit reviews. Additional tasks as assigned by supervisor
Working in compliance with international accounting standards and internal company procedures. Maintaining established quality, productivity and timeliness standards
Responsible for the day-to-day management of due dilligance process of FTIS distribution population. Managing requests and associated operational related activity for distributors
Coordinate and execute initial, on-going, and thematic due diligence reviews for distributors
Maintain RBAs (risk-based approach profiles) for distributors. Review internal and external delegates on a regular basis to ensure that the distributors are adhering to the contractual arrangements. Building and fostering relationships with key business partners, often at senior level to develop and maintain mutual understanding of regulatory requirements
Enhancing the operation of and contributing to the evolution of the distribution oversight workflows
Contribute to/ run ad-hoc projects and initiatives, collaborating and engaging with various internal functions across various regions
Support relationship with external provider for Due Diligence (UME)
Providing operational expertise and efficiencies to support the Distribution Oversight and Sales teams across EMEA,
Provide insights to the distribution team to improve the client experience and support with sales or distribution initiatives
Work closely with Compliance, Legal and AML teams during implementation or changes resulting from new regulation, existing CSFF rules or process improvements to understand impact to existing operations
Oversee maintenance of policies and procedures to ensure all key documents are robust under scrutiny
Support the budget, planning, and reforecast process while ensuring understanding and alignment across the broader business teams
Regular interaction with leaders communicating financial performance and problem solving
Help prepare financial models and perform ad-hoc analyses to improve leaders decision-making tools and process
Provide a blend of financial reporting, variance, and trend analysis for multiple business units. Create monthly reforecast projections, create and track KPI’s and additional metrics
Improve workflows for FP&A activities through process improvement/automation
Participate in the development of Power Bi reporting and analytics
Contribute to team goals, communicate recommendations, and foster innovation and creativity for process improvements to our financial processes and procedures
Participate and complete special projects as needed
Undertaking the recurring responsibilities of the department regarding accounting and reporting of revenue and expenses related transaction as per regulatory requirements
Processing data related to commissions
Analyzing and reporting of broker/dealer commissions
Maintain departmental procedures in compliance with regulations
Providing day-to-day support to the team (as required) and ensure deadlines are met and provide a proactive, value added assistance to the Corporate Accounting team and the business operations
Work on Month end/Year-end closing
Provide support for year-end audit related issues across the region as required
Ensure timely update of books of accounts as per the regulatory requirements
Oversight of cash reconciliation process and escalate material issues daily including issue tracking and coordination of its resolution
Facilitate between the GP and the BSP finance teams in the month end investment reconciliation process
Obtain working knowledge of FT Workday accounting system and assist the managed service team in issues
Serve as the main liaison to the GP’s third-party external administrator
Obtain working knowledge carried interest plans & incentive structures
Assist in review of portfolio PnL reconciliation on a monthly/quarterly basis, including issue identification and resolution
Assist in bespoke partnership & tax reporting (K-1’s)
Annual fund audit coordination for FT consolidation, especially facilitating the cash/position confirmation process with fund admins and counterparties
Ad hoc process improvement and automation projects
Perform ongoing monitoring and follow up with relevant stakeholders on any issues
Update Technology Risk Assessment on ongoing basis based on ongoing monitoring
Perform ongoing due diligence
Report outcomes of review to relevant stakeholders
Perform risk assessment/due diligence on any new technology vendors
Develop new SLAs and KPIs when needed
Monitor upcoming changes in the Luxembourg regulatory requirements
Additionally, this role will require global contribution to Franklin Templeton Technology (FTT) function. These contributions include coordinating any audit activities across FTT as well as liaising with external audit firms. Partnering with internal and external groups to complete audit responsibilities to ensure propre controls are in place
Lead and co-ordinate the life cycle of the Client Onboarding stage which will require interaction with all business partners to ensure the process is run efficiently and to provide the client with top tier client service. This process will include (Screening, approvals, agreement review, agreement negotiation, agreement implementation, system setup, TA account setup and Agreement audit)
Assist with enquiries and provide solutions to issues that may arise (internal and with the client)
Assist sales, operations, finance, clients and others with contractual fund availability and pricing/rebate/service fee questions (internal and external)
Define and document cross functional roles and responsibilities pertaining to intermediary lifecycle
Utilizing knowledge gained to recommend direction, influence and drive forward business and compliance goals
Obtaining and reviewing Intermediary KYC/KYD documentation for the onboarding and refresh stages of an Intermediaries life-cycle in line with business processes and procedures
Developing expert knowledge through independent research, participation in professional training and industry discussion related to financial crime, anti-money laundering and counter terrorist financing rules, technology tools and techniques
Handle large-scale time sensitive legal/regulatory or other projects
Conduct initial and ongoing due diligence reviews of financial intermediary business partners to mitigate risk and ensure compliance with policies and best practices. Includes escalation and resolution of any identified issues with compliance, legal, sales and the client
Follow, review and continually update standardized protocols surrounding agreement content and internal department procedures
Develop and maintain online procedure manuals (SharePoint)
Accurately enter, maintain and retain all agreements, documents, and key data points in contract management system
Respond to internal and regulatory audit queries
Review and terminate lifecycle of business arrangements
Assist in preparation and presentation to senior management or sales/other groups of reports and updates
Oversight of cash reconciliation process and escalate material issues daily including issue tracking and coordination of its resolution
Facilitate between the GP and the BSP finance teams in the month end investment reconciliation process
Obtain working knowledge of FT workday accounting system and assist the managed service team in issues
Serve as the main liaison to the GP’s third-party external administrator
Obtain working knowledge carried interest plans & incentive structures
Assist in review of portfolio PnL reconciliation on a monthly/quarterly basis, including issue identification and resolution
Assist in bespoke partnership & tax reporting (K-1’s)
Annual fund audit coordination for FT consolidation, especially facilitating the cash/position confirmation process with fund admins and counterparties
Ad hoc process improvement and automation projects
Supervising the Payroll Team, mentoring and being backup for other Supervisors (and Manager) as required
Coordinating the allocation during staff absence and planning backups
Auditing and approving various payrolls for accuracy and compliance
Managing with multiple Payroll Vendors and local sub-Payroll Providers to ensure the agreed SLA
Sign off banking files (net salaries, third party payments) and sign off manual payments to the banking system
Reviewing and updating the Payroll procedures, coordinating the review process
Giving recommendations to the Payroll management during different projects
Managing vendor relationships and escalations, addressing issues and monitoring until resolution
Working proactively with internal stakeholders (as mentioned above), addressing issues or concerns proactively by setting up calls
Overseeing WD Time Tracking process
Identifying and resolving payroll inquiries from internal and external customers
Assisting in various ad-hoc projects as directed by the Payroll Manager (e.g. setting up a new location / business unit, procedural changes and documentation.)
Investment & Trade Client Services – Country Registration Specialist
Lower Silesia
Wygasła: 30.12.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
Preparing various types of documents such as application forms, banking documents, written recommendations, tax documentation and instructions. Drafting simple legal documents;
Independently searching for information in internal and external sources;
Building and fostering relationships with key business partners, often at senior level, both internal and external, to develop and maintain mutual understanding of requirements;
Analyzing regulatory requirements for investment vehicles;
Participating in various projects and leading some of them. Both in relation to life cycle of an investment products and internal, including innovations projects, identifying project objectives, resources and barriers, and ensuring successful and timely completion;
Mapping new processes, improving existing ones, revising, and updating procedures. Leading data automation projects;
Internal Reporting;
Serving as Subject Matter Expert in queries related to foreign registration for Franklin funds;
Coordinating document execution and payment processes to ensure timely delivery of expected results
• Create and deliver emails to clients via Marketo mailing system promoting marketing campaigns, materials and corporate events
• Manage emails, redesign templates and create new templates
• Work with the local sales and marketing teams on the clients mailing lists
Website maintenance
• Ensure that the website is up to date, including the addition of newly launched funds
• Using web update systems, BloomReach and Widen, add new documents to the websites
• Work with the Website Team to have new campaign content added to the website
• Report issues and enhancements
Marketing materials tasks
• Generate monthly core suite materials such as automated presentations and fund factsheets, coordinating any change with the internal marketing teams. Download them in the local drives
• Report issues and enhancements, and cooperate with the central services teams to resolve them
Team Communication and Information Sharing
• Grow strong relationship with the team being supported
• Build solid relationships with central marketing departments to improve the support to the region
• Develop solid knowledge of information needs by sales team and coordinate information flows between global support teams and local sales & marketing team
Ensuring successful set up and launch of Franklin’s products,
Managing relationships and facilitating the communication with Banks and internal stakeholders to develop and maintain mutual understanding of requirements,
Leading and participating in various department-level projects, including innovations projects, identifying project objectives, resources, and barriers, and ensuring successful and timely completion
• Support data management focusing on the practice of collecting, organizing, protecting, and storing the organizations data so it can be analyzed, validated, and disseminated for business decisions
• Assisting to ensure firm-wide data is delivered to the appropriate client(s) and/or provided via automated processes to downstream systems by the agreed upon date
• Maintain control procedures and perform data integrity audits as necessary to ensure the accuracy and integrity of data
• Research, analyze and solve problems related to data sourcing and any data provider or system setup wile assessing the impact to other business groups
Product and Data Analysis:
• Support the firm’s standard enterprise data master attribution management process – including validating product data, manage exceptions, and escalate material issues
• Develop an understanding of various products offered by Franklin Templeton’s Specialized Investment Managers while remaining aware of validating key data and market conditions
• Opportunity to provide insight into product trends, firm-wide strategic initiatives and industry trends
Client Support and Analysis:
• Assist in responding to, both verbally and in writing, questions from internal and external sources specifically involving the firm’s asset and flow information
• Contribute to project activities and process improvement initiatives including data management workflows and data integration initiatives
• Document and maintain business workflows and processes. Analyze workflow and propose improvements in support of client data requirements
Performs all payroll duties including analyzing, processing and validating payroll data prior to submitting to the payroll provider, review and audit of output reports, pay slips, final reports etc
Understands company time policies; ability to track and review absence records such as sickness; calculate overtime, holidays payments
Analyzes, reconciles, and audits various payroll data and files
Assists in creating and updating procedural payroll changes including implementation and testing of new processes and systems
Utilizes fundamental customer service skills for response to general inquiries related to company and payroll policies, benefits and procedures
Acts as the principle contact for employees, payroll vendors and other customers for the payrolls assigned
Monitors and analyzes payroll data to ensure that policies and procedures are compliant
Day-to-day investment management oversight to support the Conducting Officer for Investment Management with their governance obligations
Enhancing the operation of and contributing to the evolution of the oversight framework to ensure adherence to relevant regulations. Develop practical scalable solutions to strengthen governance and oversight processes
Monitor and analyse investment performance, including consideration of attribution, anomalies and analysis on material holdings and contributors to and detractors from performance of the UCITS/AIFs as well as institutional accounts
Scrutinizing portfolios to ensure that the investment managers are adhering to the investment strategy and objectives of the fund
Maintain RBAs (risk-based approach profiles) for investment managers and managed products. Review internal and external delegates on a regular basis to ensure that the investment managers are adhering to the investment strategy, objectives, and investment guidelines of the funds
Coordinate and execute initial, on-going, and thematic investment manager due diligence reviews for both internal and external investment managers. Represent the Conducting Officer at periodic oversight meetings with portfolio managers/traders/product specialists
Coordinate and actively support work of relevant committees (e.g., Investment Management and Portfolio Oversight Committee, Market Eligibility Review Committee)
Prepare and deliver high quality reports for the attention of the FTIS senior management and the Boards
Undertaking the recurring responsibilities of the department regarding accounting and reporting of revenue and expenses related transaction as per regulatory requirements
Processing data related to commissions
Analyzing and reporting of broker/dealer commissions
Maintain departmental procedures in compliance with regulations
Providing day-to-day support to the team (as required) and ensure deadlines are met and provide a proactive, value added assistance to the Corporate Accounting team and the business operations
Work on Month end/Year-end closing
Provide support for year-end audit related issues across the region as required
Ensure timely update of books of accounts as per the regulatory requirements
Support data management focusing on the practice of collecting, organizing, protecting, and storing the organizations data so it can be analyzed, validated and disseminated for business decisions
Ensure firm-wide data is delivered to the appropriate client(s) and/or provided via automated processes to downstream systems by the agreed upon date
Maintain control procedures and perform data integrity audits as necessary in order to ensure the accuracy and integrity of data
Research, analyze and solve problems related to data sourcing and any data provider or system setup wile assessing the impact to other business groups
Product and Data Analysis:
Support the firm’s standard enterprise data master attribution management process – including validating product data, manage exceptions, and escalate material issues
Develop an understanding of various products offered by Franklin Templeton’s Specialized Investment Managers while remaining aware of validating key data and market conditions
Opportunity to provide insight into product trends, firm-wide strategic initiatives and industry trends
Client Support and Analysis:
Assist in responding to, both verbally and in writing, questions from internal and external sources specifically involving the firm’s asset and flow information
Contribute to project activities and process improvement initiatives including data management workflows and data integration initiatives
Document and maintain business workflows and processes. Analyze workflow and propose improvements in support of client data requirements
Collateral management: ensuring the margin requirements are met within assigned custodian and account specific deadlines, working with external K2 sub-advisors and Middle Office teams on collateral selection and optimization
Monitoring exposure resulting from open derivatives collateralized under various agreement types
Participating in the onboardings and providing daily operational support to various sub‑advisors hired to manage FT K2 funds
Communicating with the largest custodian banks and brokers, responding to collateral ad-hoc inquiries and solving production issues
Working with different global departments: Reconciliation, Settlements, Derivative Agreements, Pricing, Risk
Preparation of the daily, weekly and monthly metrics and reporting
Deployment of improvements into existing workflows that provide additional efficiencies, time savings and risk mitigation
Providing direction and training to analysts, overseeing the collateral processes and supporting staff development
Leading and participating in collateral and derivatives related initiatives
Provide a wide range of services in support of the Portfolio Management Groups and Trading Desks including:
Review of pre-trade flags for new investments and daily review of portfolios to investigate flags relating to existing portfolio holdings
Act as main point of contact for the European Equity Trading Desk (also located in Edinburgh)
Ensure that trade and compliance data is available and accurate as well as assisting in the resolution of data, functionality, and system issues
Act as liaison with Investment Operations, Fund Accounting, and Technology teams as well as other support groups to ensure that transactions are processed in a timely and correct manner
Implement processes for monitoring newly emerging requirements e.g. ESG related fund guidelines
Get involved in project work on a regular basis as well as other ad-hoc requests that the team is required to complete
Work to maintain and improve monitoring systems and processes
Provide internal and external reporting, ensuring that reporting is provided in an accurate and timely manner
Assess current controls and processes with the goal of improving the effectiveness and efficiency
Working with internal and external parties to resolve fails management issues
Providing direction and training to analysts, overseeing the settlements processes and supporting staff development
Maintaining relationships with external counterparties such as brokers, custodians, Transfer Agencies
Leading and/or actively participating in various projects in the department
Assisting the Supervisor with the trade settlements functions by reviewing daily work and addressing and resolving technical and logistical issues as they occur, thereby ensuring the accuracy of the Trading systems, and technical quality and timeliness
Creative Services is an internal graphic design studio, responsible for the visual look of marketing materials across all communication channels. Our Poznan team is part of a global creative department based across multiple locations: San Mateo, Mexico City, London, Hong Kong, Singapore and Kuala Lumpur. The marketing departments located in Poznan deliver materials for over 30 offices around the world
We are looking for a creative and detail-oriented individual who will complete our design team
What are the ongoing responsibilities of Graphic Designer?
Daily tasks include layout, concepting, typography, basic video editing, online banner creation and proofing to the FT Accessibility standard. We are looking for someone who wants to push the boundaries of those proficiencies and add further pillars to the FT Creative Services offering
Create and deliver emails to clients via Marketo mailing system promoting marketing campaigns, materials and corporate events
Manage emails, redesign templates and create new templates
Work with the local sales and marketing teams on the clients mailing lists
Website maintenance
Ensure that the website is up to date, including the addition of newly launched funds
Using web update systems, BloomReach and Widen, add new documents to the websites
Work with the Website Team to have new campaign content added to the website
Report issues and enhancements
Marketing materials tasks
Generate monthly core suite materials such as automated presentations and fund factsheets, coordinating any change with the internal marketing teams. Download them in the local drives
Report issues and enhancements, and cooperate with the central services teams to resolve them
Team Communication and Information Sharing
Grow strong relationship with the team being supported
Build solid relationships with central marketing departments to improve the support to the region
Develop solid knowledge of information needs by sales team and coordinate information flows between global support teams and local sales & marketing team
Your main task will be mitigating Counterparty Credit Risk on the derivatives market for Franklin Templeton’s funds
You daily job will focus on exchanging payments (margin calls) with global brokers upon daily valuations of derivative products on OTC market
The amounts tend to be high and are bound to deadlines, so the attention to detail and accuracy are strongly required, as well as the ability to meet deadlines and work under pressure
You’ll have the opportunity to develop your communication skills by working in global environment, interacting with internal departments as well as external counterparties (brokers, custodians)
As digitalization and automation is a strong component of today’s financial world – you’ll have the possibility to improve your technical skills by learning multiple systems and participating in trainings (PowerBI, PowerAutomate, PowerPivots organized through internal teams but also by getting access to LinkedIN Learning or ProEdge platforms)
You’ll be a part of global projects aimed at automation and improvement of current processes, collateral optimization or adapting to changing regulatory landscape
What are the ongoing responsibilities of a Senior Investment Operations Analyst?
Production and Quality Control:
-Work closely with onboarding/new business teams to ensure accounts are accurately setup
-Follow up on any pending items “post” account launch, ensuring accuracy and completeness of account and static data in internal systems, including working with other FTS departments to ensure that accounts are fully setup
-Analyze, research, record and maintain data in Accounting, Trading, & Product systems
-Oversee, review, and audit the Analysts’ work and provide feedback on any errors to improve work quality
-Ensure process checklists are signed off and necessary process audits are performed on time without failure
-Resolves and escalates any production or client issues
-Assist Supervisor with reviewing daily work and addressing and resolving technical and logistical issues as they occur, thereby ensuring the accuracy of the Franklin Templeton systems, including technical quality and timeliness
-Ensure departmental policies and procedures are up to date and signed off
-Perform data integrity audits, control procedures, and resolve data exceptions
Process Improvements (Customer Service & Mitigate Risk):
-Perform data quality analysis and interpretation, identify risk areas and recommend solutions
-Work directly with internal/external teams to plan data cleanup activities to improve data quality
-Identify workflow/system improvements and work with supervisor and operations teams to enact change
-Work to enhance straight through processing for all functions performed
-Drive for solutions by continually seeking ways to reduce risk and streamline processes
Project participation (Initiatives & Regulatory):
-Lead and/or actively participate in various projects in the department; Identify project objective, resources, and barriers, and implement project strategies; Ensure successful and timely project completion
-Stay current on industry emerging issues, market initiatives and regulations and drive changes impacting business process
Training and Development (Employee Engagement):
-Assist supervisor in assessing the training needs and develop training plans for the team
-Train and develop analysts and provide feedback on staff’s performance to management
-Work directly with internal/external teams to plan data cleanup activities to improve data quality
-Identify workflow/system improvements and work with supervisor and operations teams to enact change
-Work to enhance straight through processing for all functions performed
-Drive for solutions by continually seeking ways to reduce risk and streamline processes
Project participation (Initiatives & Regulatory):
-Lead and/or actively participate in various projects in the department; Identify project objective, resources, and barriers, and implement project strategies; Ensure successful and timely project completion
-Stay current on industry emerging issues, market initiatives and regulations and drive changes impacting business process
Training and Development (Employee Engagement):
-Assist supervisor in assessing the training needs and develop training plans for the team
-Train and develop analysts and provide feedback on staff’s performance to management
Ensuring the highest level of service to internal teams (mainly Sales, Compliance, Legal, Tax), external clients (Brokers) and business partners (FIS, ProService, etc.)
Supporting distribution of FT funds in Central and Eastern Europe (CEE) by participating in projects, creating and overseeing the processes and procedures
Providing direct support to the clients and business partners with regards to their escalations and business initiatives
Identifying and supporting implementation of various improvement initiatives
Recommend ways to enhance processes and/or minimize the reoccurrence of issues. These recommendations can include training suggestions, system enhancements, process changes, policy changes
Assist the Conducting Officers and Governance & Oversight Consultants in day-to-day oversight of Marketing and Distribution activities
Support the G&O Consultants in the development and maintenance of the oversight framework to ensure adherence to CSSF and other equivalent regulations. Propose and/or develop practical scalable solutions to strengthen governance and oversight processes
Critically analyse from a governance and oversight perspective on the regular reporting the senior management (Conducting Officers) receive from the overseen functions
Actively support work of relevant committees (e.g., Distribution Oversight Committee)
Participate in a regular review of internal and external delegates to ensure that the distributors are adhering to the contractual arrangements. Complete RBAs (risk-based approach profiles) for distributors
Take responsibility for performing initial, on-going, and thematic due diligence reviews for both internal and external distributors
Contribute to ad-hoc projects and initiatives, collaborating and engaging with various internal functions across various regions
Analyze results of oversight work and draft relevant reports for the attention of the FTIS Conducting Officers and the Boards. Coordinate with other functional groups to ensure consistency throughout the Board Pack
Help maintain and further develop policies and procedures across the Governance & Oversight team. Maintain structure and content of the dedicated Management Company’s SharePoint sites
Support collation and management of selected due diligence requests from external parties on FTIS
Proactive and thorough research of market corporate actions (communication with the company, transaction advisory teams and data vendors like Bloomberg),
Ensuring that all corporate action events across all markets and asset types are correctly processed, reviewed and reconciled in accordance with procedures and deadlines,
Interacting professionally with various global partners,
Working on projects linked to workflow improvements, control environment enhancements and automation
Be the point of contact for team issues, resolutions & system issues
In addition to traditional asset classes, candidate will be expected to support the performance reporting of various private equity business by maintaining databases, review custodian statements, and manual IRR calculations
Provide necessary system support for Newly incepted client accounts, proofread onboarding documents & coordinate with various teams for the relevant requirements
Preparation and dispatch of assigned reports, and associated tasks and ensuring that all work is completed in accordance with Client Delivery policies, procedures and governing regulations
Ensure that all assigned tasks are completed in accordance with the quality standards and agreed turnaround times
Carry out assigned system testing functions. Participate and provide feedback to business process and procedural realignment projects