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Rekrutacje prowadzone przez firmę:
Wszystkie (66)
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Archiwalne ( 66 )
Support Engineer
Kraków
Wygasła: 07.06.2023
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
full office work
specialist (Mid / Regular)
Obowiązki:
- Represent Clients and communicate with corporate customers via telephone, written correspondence, or electronic service regarding problems identified in Microsoft software products, and manage relationships with those customers
- Use trace analysis, source code, and other sophisticated debugging tools to analyze problems and develop solutions to meet customer needs; this may involve writing code
- Manage hot issues by setting customer expectations, devising action plans, being available 24x7, and professionally communicating with all parties involved
- Communicate technically complex information with our Client’s developer customers via telephone, written correspondence, and electronic services
- Create advanced technical content including Knowledge Base articles, samples, whitepapers, and training
od 6000 do 12000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer
Kraków
Wygasła: 21.05.2023
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
full office work
specialist (Mid / Regular)
Obowiązki:
- Provide technical support to end-users via phone, Teams, and email
- Communicate clearly and professionally with customers across the globe
- Understand complex issues in an often-ambiguous environment
- Analyze, interpret, and communicate technical errors and solutions
- Perform Root Cause analysis and resolve customer-reported issues within the defined SLA
- Act as a bridge between end-users and engineering teams to troubleshoot and resolve issues
- Handle escalations, involve the right parties, and deescalate situations
- Collaborate with cross-functional teams to resolve issues
- Upgrade technology from time to time to keep up with industry standards
- Passionate about technology and customer support
od 6000 do 12000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer
Kraków
Wygasła: 21.05.2023
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
full office work
specialist (Mid / Regular)
Obowiązki:
- Install SQL Server 2005/2008/2008R2/2012/2014/2016/2017 on new 32-bit and x64-bit Operating Systems
- Migrate from SQL Server 2008 to SQL Server 2012 and from SQL Server 2012 to SQL Server 2014/2016
- Upgrade SQL server software to new versions and apply service packs and patches
- Proficient with SQL Management Studio, Enterprise Manager, Query Analyzer, and rescheduling jobs with SQL Server
- Create DB Maintenance plans, rebuild/reorganize indexes & perform integrity checks
- Highly proficient in database Backup, Restore, Recovery, Linked servers, and Database Maintenance Plans
- Implement High Availability and Disaster Recoveries like Replication, Log Shipping, Mirroring, and Clustering
- Implement different types of Replication Models like Snapshot, Transactional, and Merge
- Implement Always On in SQL Server 2012, 2014, 2016, and 2017
- Install, Configure, and Maintain Cluster in SQL Server 2008R2 and SQL Server 2012 in Active/Passive
- Audit database configuration and security configurations
- Actively involved in System Performance by tuning SQL queries and stored procedures
- Provide technical support to customers via phone and written correspondence
- Communicate efficiently both written and verbally with a wide variety of customers
od 6000 do 12000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Azure Support Engineer
Kraków
Wygasła: 21.05.2023
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
full office work
specialist (Mid / Regular)
Obowiązki:
- Responsible for maintaining existing databases with high-availability solutions, replication, backup, restore, encryption, and disaster recovery solutions
- Configure & Monitor Performance/Storage/Memory alerts on all Production Azure Servers to ensure high availability of data
- Strong database migration experience
- Expertise and experience monitoring Azure workspaces, VM's, VM drives, Memory etc
- Expertise and experience creating MS Visio diagrams as they relate to MS SQL and database design
- Ensuring all hardware and software are updated
- Assist to define data retention policies and automation
- Estimating storage cost and defining data storage strategies
- Work with Quality Assurance Team on issue reporting, resolution, and change control
- Support and Troubleshooting – Assist Operations Team with any environment issues during application deployment across Development, QA, Staging, and Production environments
- Assist other teams and customers with troubleshooting problems that may arise from applications or integration of various components
od 6000 do 12000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Support Engineer
Pana Tadeusza 2, Podgórze, Kraków
Wygasła: 11.05.2023
pełny etat
umowa o pracę
kontrakt B2B
kontrakt B2B
praca stacjonarna
młodszy specjalista (Junior)
Obowiązki:
- Wsparcie techniczne klientów wykorzystając rozwiązania Azure Networking
- Diagnozowanie i rozwiązywanie problemów sieciowych związanych z usługami platformy Azure
- Współpraca z zespołami wielofunkcyjnymi
- Stałe poszerzanie wiedzy technicznej i doświadczenia w zakresie rozwiązań sieciowych platformy Azure
- Dokumentowanie poszczególnych kroków rozwiązywania problemów, które mogą zostać wykorzystane w przyszłości
- Utrzymanie zadowolenia klientów dzięki doskonałej obsłudze
od 6000 do 8000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Support Engineer
Pana Tadeusza 2, Podgórze, Kraków
Wygasła: 05.05.2023
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
- Provide technical support to clients via email, phone, and chat channels
- Collaborate with cross-functional teams to resolve complex technical issues
- Troubleshoot issues related to operating systems, virtualization, and cloud platforms
- Work with clients to gather information and provide effective, polished interaction
- Understand and apply OS internal concepts (Windows or Linux) and storage
- Manage virtual machine configurations and administration
- Stay up-to-date with new technologies and product updates
od 6000 do 8000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Network Support Engineer
Pana Tadeusza 2, Podgórze, Kraków
Wygasła: 05.05.2023
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
full office work
junior specialist (Junior)
Obowiązki:
- Provide excellent technical support to customers using Azure Networking solutions
- Diagnose and resolve complex network problems related to Azure services
- Collaborate with cross-functional teams to resolve customer issues
- Continuously enhance technical knowledge and expertise in Azure Networking solutions
- Document troubleshooting steps and solutions for future reference
- Maintain customer satisfaction through outstanding customer service
od 6000 do 7999 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
BI Data Analyst
Kraków
Wygasła: 08.03.2023
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Partner with a cross-section of the company including Strategy, Product, Customer Service, Marketing, Sales, Trading, Finance, and Compliance, to answer high-level business questions and gain insights from the data you help to collect and manage
- Perform data analysis and modeling, create reporting and visualizations, and educate the company on your findings
- Influence the company’s strategic direction
- Identify and apply statistical and advanced analytical methods with customer teams enabling action-orientated results
- Participate in planning sessions with key stakeholders, working with them to understand the business need and then developing actionable insights
- Leverage Big Data to answer strategic questions posed by the business
od 12000 do 18000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Financial Controller
aleja 3 Maja 9, Krowodrza, Kraków
Wygasła: 14.12.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
senior specialist (Senior), expert
Obowiązki:
- supporting month-end and year-end close according to Polish GAAP for two companies,
- ensuring timely and accurate preparation of financial statements and other statutory obligations,
- supporting accounting processes to ensure compliance with state regulations,
- managing key financial operations including billing, A/R, A/P,
- working with external accounting company
- preparing monthly P&L and cash flow reports,
- preparing the budget and forecasts and report variances,
- optimizing the costs’ structure and analyzing profitability,
- review all the current processes and policies to identify and recommend appropriate solutions,
- partner with leaders to improve on current processes and initiatives, and where needed, develop, and implement new programs,
- contributing to the company as a whole to be successful in its strategic aims
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Care Representative with French
Kraków
Wygasła: 09.12.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Responding to inbound inquiries via telephone and email from clients and candidates in a timely manner
- Ensuring that deadlines and Service Level Agreements are met
- Providing a high-quality level of customer care
- Taking full ownership of all queries, providing a prompt resolution
- Managing client and candidate expectations throughout the background screening process, through clear and professional communication
- Following the correct escalation paths to liaise with Operational and Technical support teams
- Thoroughly and accurately documenting all contacts in relevant systems
- Contributing to the continuous improvement of systems, processes and procedures
- Ensuring all data protection and privacy legislation is adhered to
- Work in the afternoon hours (2 p.m. - 10 p.m.)
od 7500 do 8500 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project and Operations Manager
aleja 3 Maja 9, Krowodrza, Kraków
Wygasła: 13.11.2022
full-time, part time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- We are MOTIFE (motife.com), a Krakow-based consulting company. With a team of approx. 20 people and we help international tech companies set up their presence in Poland. From recruitment of teams, through office setup, to interim operations management, we provide an end-to-end service to help foreign firms build their software hubs in Poland
- In response to the rapid growth, we are looking for an experienced Project and Operations Manager to join our team in Krakow. You will be a PMO for both external and internal projects
- Key information
- • Location: Krakow
- • Contract type: Employment contract or B2B
- • Work model: Hybrid
- You will be responsible for:
- • Running external projects for our clients, from large ones (e.g. setup of the entity in Poland) to smaller ones (e.g. change of an office),
- • Running internal projects (e.g. marketing related, employer branding),
- • Managing long-lasting operational projects for our clients where part of clients' back-office operations in Poland is run by MOTIFE,
- • Working closely with clients, acting as a SPOC for our clients if required,
- • Manage resource availability and allocation,
- • Assuring timely delivery and the highest stakeholders’ satisfaction,
- • Delivering the highest standard of quality of services,
- • Managing P&L of the projects,
- • Assuring the best practices, templates and processes are documented and continuously improved,
- • Educating the internal team on the principles of project management practices,
- • Contributing to the company as a whole to be successful in its strategic aims
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Care Representative
Kraków
Wygasła: 10.11.2022
full-time
umowa o pracę
home office work
junior specialist (Junior)
Obowiązki:
- Responding to inbound inquiries via telephone and email from clients and candidates in a timely manner
- Ensuring that deadlines and Service Level Agreements are met
- Providing a high-quality level of customer care
- Taking full ownership of all queries, providing a prompt resolution
- Managing client and candidate expectations throughout the background screening process, through clear and professional communication
- Following the correct escalation paths to liaise with Operational and Technical support teams
- Thoroughly and accurately documenting all contacts in relevant systems
- Contributing to the continuous improvement of systems, processes and procedures
- Ensuring all data protection and privacy legislation is adhered to
- Work in the afternoon hours (2 p.m. - 10 p.m.)
od 7000 do 8500 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Financial Controller
aleja 3 Maja 9, Krowodrza, Kraków
Wygasła: 15.10.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- supporting month-end and year-end close according to Polish GAAP for two companies,
- ensuring timely and accurate preparation of financial statements and other statutory obligations,
- supporting accounting processes to ensure compliance with state regulations,
- managing key financial operations including billing, A/R, A/P,
- working with external accounting company
- preparing monthly P&L and cash flow reports,
- preparing the budget and forecasts and report variances,
- optimizing the costs’ structure and analyzing profitability,
- review all the current processes and policies to identify and recommend appropriate solutions,
- partner with leaders to improve on current processes and initiatives, and where needed, develop, and implement new programs,
- contributing to the company as a whole to be successful in its strategic aims
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Care Representative
aleja 3 Maja 9, Krowodrza, Kraków
Wygasła: 01.10.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Responding to inbound enquiries via telephone and email from clients and candidates in a timely manner
- Ensuring that deadlines and Service Level Agreements are met
- Providing a high quality level of customer care
- Taking full ownership of all queries, providing a prompt resolution
- Managing client and candidate expectations throughout the background screening process, through clear and professional communication
- Following the correct escalation paths to liaise with Operational and Technical support teams
- Thoroughly and accurately documenting all contacts in relevant systems
- Contributing to the continuous improvement of systems, processes and procedures
- Ensuring all data protection and privacy legislation is adhered to
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Screening Specialist
aleja 3 Maja 9, Krowodrza, Kraków
Wygasła: 01.10.2022
full-time
umowa o pracę
full office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Communicating with companies, educational institutions and professional bodies across the EMEA region via email and telephone
- Processing check results in conjunction with our client requirements
- Actively working with clients and their candidates to resolve any issues that arise from the process
- Conducting analysis of candidates’ backgrounds
- Reviewing case files to ensure that we maintain high quality, accurate and efficient service
- Responding to incoming emails, phone calls and requests
- Obtaining feedback from quality control
- Ensuring all data protection and privacy legislation is adhered to
- Completing translations of various media on request to a high standard
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Project and Operations Manager
aleja 3 Maja 9, Krowodrza, Kraków
Wygasła: 01.10.2022
full-time, part time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
team manager
Obowiązki:
- We are MOTIFE (motife.com), a Krakow-based consulting company. With a team of approx. 20 people and we help international tech companies set up their presence in Poland
- From recruitment of teams, through office setup, to interim operations management, we provide an end-to-end service to help foreign firms build their software hubs in Poland
- In response to the rapid growth, we are looking for an experienced Senior Project and Operations Manager to join our team in Krakow. You will be a PMO for both external and internal projects
- Key information
- • Location: Krakow, Al. 3 Maja
- • Contract type: permanent contract or B2B
- • Remote working: hybrid
- You will be responsible for:
- • Running external projects for our clients, from large ones (e.g. setup of entity in Poland) to smaller (e.g. change of an office),
- • Running internal projects (e.g. marketing related, employer branding),
- • Managing long-lasting operational projects for our clients where part of clients back-office operations in Poland is run by MOTIFE,
- • Working closely with clients, acting as a SPOC for our clients if required,
- • Manage resource availability and allocation,
- • Assuring timely delivery and the highest stakeholders’ satisfaction,
- • Delivering the highest standard of quality of services,
- • Managing P&L of the projects,
- • Assuring the best practices, templates and processes are documented and continuously improved,
- • Educating the internal team on the principles of project management practices,
- • Contributing to the company as a whole to be successful in its strategic aims
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Marketplace Finance Team Lead
Kraków
Wygasła: 29.09.2022
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Managing and leading a team of employees;
- Providing help to management, including hiring and training, and keeping management updated on team performance;
- Ensuring smooth cash flows and supporting Karhoo with accurate and valuable operational finance data and exception and risk monitoring activities;
- Cooperation with a tech team in order to provide improvements and new technological solutions in order to streamline and automate the process
- Pricing quality control and pricing trends monitoring to ensure mutual client-supplier satisfaction;
- Coordinating specialized team supporting all trip-level requests;
- Growing, coaching and developing the teams to scale and meet the business needs
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Team Leader (Customer Care)
Kraków
Wygasła: 29.09.2022
full-time
umowa o pracę
home office work
manager / supervisor
Obowiązki:
- The job involves working evening shift from 13:00 to 22:00 Polish time zone
- The Team Lead manages the overall staffing structure and workflow of a team comprised of up to 15 Specialists supporting global clients; includes day-to-day employee management as well as internal stake-holder relationship management. As a supervisory role, this position will get involved in resolving escalated team issues and is expected to consistently meet departmental expectations on metrics related to deliverables. This role will maintain departmental quality and compliance standards by identifying and implementing ongoing improvements in the areas of people, process and systems to achieve defined performance metrics. This role requires a high level of knowledge working in call center protocol along with the ability to direct the team to successfully meet departmental performance expectations. Decision making and problem solving are key components of this role
- Responsibilities:
- - Supervises daily work production and flow from direct reports to ensure prompt and effective customer service maintaining performance records to measure weekly, monthly and quarterly achievements
- - Independently examines and analyzes the team's performance against measured service goals
- - Demonstrates ownership for overall team results; recommends and leads the implementation of plan(s) of action to improve the team's achievement of service level(s)
- - Drives the team to identify and implement process improvements; encourages ownership of and group participation in the improvement initiatives
- - Monitors agent daily productivity for trends and issues using Customer Care tools such as EDJ and Workforce Management
- - Identifies and escalates new issues or trends, develops appropriate action plans to manage challenges, recommends process and procedure improvements to the Customer Care Manager
- - Monitors direct report voice and non-voice interactions for quality purposes meeting required QA monitoring monthly and conduct regular calibrations with peers to ensure individual, team and department goals are being met
- - Coaches and mentors direct reports for quality and productivity providing side by side and one on one feedback
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Marketing Operations Lead
Kraków
Wygasła: 29.09.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
home office work
manager / supervisor
Obowiązki:
- Role description:
- As a vital leader of the Marketing Operations team, you will oversee planning, deliverables, workflow, and day-to-day operations of the creative and technical marketing teams. Your expertise in marketing operations and technical project management has helped you develop into a strategic operations leader, able to fit together the intricate puzzles of producing, delivering, and reporting on marketing campaigns. Building schedules, managing resources, delivering marketing campaigns, connecting data sources, and creating dashboards to attribute results is second nature to you. You’re ready to take the next step in your operations career, expanding your influence to managing budgets, marketing technology systems, and data and analytics systems. You’re ready to lead execution of critical marketing campaigns and initiatives that you’ve helped plan in tandem with the Director of Growth Marketing and other key marketing leaders
- Responsibilities:
- ● Build, maintain, and optimize reporting dashboards to help improve marketing attribution
- ● Own all aspects of project and resource management for the marketing team to deliver creative and technical marketing products
- ● Create and manage timelines for marketing campaigns and projects
- ● Create systems, workflows, and templates to streamline the production and execution of marketing campaigns
- ● Manage the marketing operations team members - not obligatory
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Demand Generation Manager
Kraków
Wygasła: 29.09.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
home office work
manager / supervisor
Obowiązki:
- A growth minded marketer who will help us accelerate our demand generation program. This role will collaborate directly with the Director of Growth Marketing to build our paid media strategy and will own execution, optimization, reporting, and analysis of all digital advertising efforts including programmatic, native, social, and search. The Demand Generation Manager will advance our audience building and targeting, increasing awareness of, and demand for, the platform with our target audiences. This person will help us nurture the prospect journey, stewarding our audiences from first impression through sign up and help us streamline tracking and analytics across the journey
- Responsibilities:
- ● Own current (Paid Social and Paid Search) and future (Programmatic, others as identified) media channels
- ● Build, maintain, and optimize audience profiles and targeting across media channels
- ● Plan, buy, and traffic digital advertising for all campaigns
- ● Build and maintain in-house dashboards and reports for media program
- ● Analyze and report performance of media program to multiple stakeholders: C-suite/Executive, Sales, Marketing peers
- ● Improve existing, and implement new, lead and conversion tracking
- ● Identify new opportunities in the ever-changing landscape of digital advertising
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior HR & Administration Assistant
aleja 3 Maja 9, Krowodrza, Kraków
Wygasła: 06.08.2022
full-time, part time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
junior specialist (Junior)
Obowiązki:
- HR processes (inc. onboarding, offboarding, attendance tracking, benefits management, health and safety processes, payroll approvals, creating policies and procedures)
- administration processes (inc. fixed assets management, handling incoming/outgoing mail and courier, office inventory, access control administration, purchasing and office vendor relationships)
- performing administrative tasks related to finance (inc. invoices verification/approval, updating internal budgets, supporting budget planning, expenses management)
- managing paper/digital documents (inc. employment and B2B contracts, legal and vendor/supplier agreements)
- keeping HR company’s systems up to date (both internal and external)
- handling day-to-day issues and queries related to the office
- organizing company events, lunches etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Manager
Kraków
Wygasła: 28.07.2022
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
- The Human Resources Manager will be located in Krakow, Poland, and will directly report into our Vice President of Human Resources (US), with a matrix reporting structure into our Director of Human Resources (UK). With the support and cross-functional collaboration of other HR partners, this person will support our Talent Acquisition and Human Resources Management programs in areas like recruitment, onboarding, performance management, reward and recognition, exit management, and beyond. Ultimately, the individual in this role will:
- - Craft and post openings in our Applicant Tracking System (ATS) to generate candidate pipeline
- - Coordinate and schedule interviews for candidates and hiring managers
- - Answer candidate FAQs, and elevate sensitive questions and feedback to the HR VP or Director
- - Support the onboarding process and welcome new employees within the organization
- - Educate new hires on HR and company policies, procedures, organizational structure, and FAQs
- - Create employee engagement plans, and compose and get approval for budgets and activities
- - Facilitate conversations with employees, analyze and report trends to stakeholders on HR team
- - Create content, facilitate presentations, and support programs surrounding Benefits, Performance Management, Employee Engagement, and Training
- - Collaborate with vendors, management, leadership, and stakeholders to drive and maintain company and compliance standards
- - Drive Employee Relations and incident investigation process end-to-end
- - Enable and administer processes for Payroll and leaves of absence per company and vendor process
- - Pivot yourself, teams, and stakeholders to adapt to business, employee, client, and market needs
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Pricing Specialist
Pawia 7, Stare Miasto, Kraków
Wygasła: 27.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Performing data analysis, creating relevant reporting, assessing data from a variety of sources, and using it to derive insights into pricing strategies and market trends;
- Working with Operations, Support, Tech Teams as well as External Partners on a daily basis to resolve pricing issues to ensure accurate and timely price validation of the services;
- Ensuring accuracy of the pricing and financial information on the issued documents;
- Supporting weekly and monthly payments to Supply and Third-party Partners;
- Providing support in regular financial reconciliations;
- Regular monitoring and analyzing the performance of the product in the UK, Europe, and RoW;
- Identifying opportunities for automation and challenges and cooperating with Product Teams to constantly improve the platform;
- Responding in a timely manner to queries raised by external and internal stakeholders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Care Representative
Pawia 5, Mistrzejowice, Kraków
Wygasła: 20.07.2022
full-time
umowa o pracę
full office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Responding to inbound enquiries via telephone and email from clients and candidates in a timely manner
- Ensuring that deadlines and Service Level Agreements are met
- Providing a high quality level of customer care
- Taking full ownership of all queries, providing a prompt resolution
- Managing client and candidate expectations throughout the background screening process, through clear and professional communication
- Following the correct escalation paths to liaise with Operational and Technical support teams
- Thoroughly and accurately documenting all contacts in relevant systems
- Contributing to the continuous improvement of systems, processes and procedures
- Ensuring all data protection and privacy legislation is adhered to
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Operations Manager
aleja 3 Maja 5, Krowodrza, Kraków
Wygasła: 20.07.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
manager / supervisor
Obowiązki:
- full ownership of all HR processes (i.e. onboarding, offboarding, attendance tracking, benefits management, health and safety processes, policies and processes)
- overseeing the payroll process
- onboarding of new clients
- cooperating closely with clients to educate them on the Polish labor law and IT labor market
- managing contract templates and contracts with employees, contractors and clients
- continuous improvement of processes and tools
- no team management involved
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Verifications Researcher
Pawia 3, Stare Miasto, Kraków
Wygasła: 20.07.2022
pełny etat
umowa o pracę
praca stacjonarna
specjalista (Mid / Regular), młodszy specjalista (Junior)
Obowiązki:
- Communicating with companies, educational institutions and professional bodies across the EMEA region via email and telephone
- Processing check results in conjunction with our client requirements
- Actively working with clients and their candidates to resolve any issues that arise from the process
- Conducting analysis of candidates’ backgrounds
- Reviewing case files to ensure that we maintain high quality, accurate and efficient service
- Responding to incoming emails, phone calls and requests
- Obtaining feedback from quality control
- Ensuring all data protection and privacy legislation is adhered to
- Completing translations of various media on request to a high standard
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Software Engineer (Python)
Kraków
Wygasła: 02.07.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Listening to, and discussing ideas with product managers, users, and our CTO to make the right tech decisions,
- Working closely with other engineers to make sure the system operates and scales well,
- Constantly improving your work by experimenting with tech, process, tooling, delivery pipeline, and more
od 18000 do 25000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Manager
Lesser Poland
Wygasła: 25.06.2022
full-time
umowa o pracę
full office work
senior specialist (Senior), expert
Obowiązki:
- Communicating with companies, educational institutions and professional bodies across the EMEA region via email and telephone
- Processing check results in conjunction with our client requirements
- Actively working with clients and their candidates to resolve any issues that arise from the process
- Conducting analysis of candidates’ backgrounds
- Reviewing case files to ensure that we maintain high quality, accurate and efficient service
- Responding to incoming emails, phone calls and requests
- Obtaining feedback from quality control
- Ensuring all data protection and privacy legislation is adhered to
- Completing translations of various media on request to a high standard
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Operations Manager
Kraków
Wygasła: 22.06.2022
full-time
umowa o pracę
full office work
director, team manager
Obowiązki:
- The Operations Manager is responsible for the successful delivery of background screening services. In this role, the individual will have direct responsibility for monitoring the overall health and performance of the team, helping with the roll out of strategic objectives, acting as the on-site leader for the team, and motivating the team to encourage a performance driven environment
- Responsibilities:
- • Workforce management and capacity planning
- • Manage the performance, development and progression of the operations employees - hold ongoing one-to-one sessions and provide assistance with setting objectives to support business goals
- • Assist senior leadership with goal-setting and implementation of strategic initiatives
- • Handle client escalations
- • Assist, develop and maintain internal support documentation as processes and products evolve
- • Identify process improvement initiatives and assist with their implementation
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Team Leader
Kraków
Wygasła: 22.06.2022
full-time
umowa o pracę
full office work
manager / supervisor
Obowiązki:
- The Team Lead manages the overall staffing structure and workflow of a team comprised of up to 15 Specialists supporting global clients; includes day-to-day employee management as well as internal stake-holder relationship management. As a supervisory role, this position will get involved in resolving escalated team issues and is expected to consistently meet departmental expectations on metrics related to deliverables. This role will maintain departmental quality and compliance standards by identifying and implementing ongoing improvements in the areas of people, process and systems to achieve defined performance metrics. This role requires a high level of knowledge working in call center protocol along with the ability to direct the team to successfully meet departmental performance expectations. Decision making and problem solving are key components of this role
- Responsibilities:
- • Monitor and manage work in progress by assigning, reassigning and follow up with agents to ensure accurate and timely completion of tasks
- • Compile Daily Service Level Agreement data and provide updates to leadership on current queue status
- • Supervisor employees; monitor attendance and performance, provide coaching and training, handle disciplinary matters, answer questions
- • Become a subject matter expert on the work completed by your direct reports
- • Handle client escalations
- • Assist, develop and maintain internal support documentation as processes and products evolve
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Verifications Researcher
Kraków
Wygasła: 21.06.2022
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Communicating with companies, educational institutions and professional bodies across the EMEA region via email and telephone
- Processing check results in conjunction with our client requirements
- Actively working with clients and their candidates to resolve any issues that arise from the process
- Conducting analysis of candidates’ backgrounds
- Reviewing case files to ensure that we maintain high quality, accurate and efficient service
- Responding to incoming emails, phone calls and requests
- Obtaining feedback from quality control
- Ensuring all data protection and privacy legislation is adhered to
- Completing translations of various media on request to a high standard
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Operations Manager
Kraków
Wygasła: 18.06.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
team manager
Obowiązki:
- full ownership of all HR processes (i.e. onboarding, offboarding, attendance tracking, benefits management, health and safety processes, policies and processes)
- overseeing the payroll process
- onboarding of new clients
- cooperating closely with clients to educate them on the Polish labor law and IT labor market
- managing contract templates and contracts with employees, contractors and clients
- continuous improvement of processes and tools
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Operations Partner
Kraków
Wygasła: 18.06.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Coordinating all HR processes (inc. onboarding, offboarding, attendance tracking, benefits management, health and safety processes, creating policies and procedures)
- Being key person in providing daily HR support and forming positive working relationship within HR and business
- Operational responsibility over the HR systems and tools
- Regular collaboration with payroll team and providing essential information that ensures correct salary calculation
- Conducting regular meetings with managers and sharing HR updates
- Creating HR reports for external stakeholders
- Promoting people development
od 9000 do 12000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Business Analyst Fintech
Kraków
Wygasła: 26.05.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- Lead discovery activities for potential new change initiatives, working with key stakeholders to establish scope, forecast potential benefits, and estimate cost
- Engage and motivate global business and technology teams across multiple business areas and time zones
- Collaborate with business stakeholders and product teams to elicit business requirements and manage them throughout the lifecycle of a project
- Support business and technology teams in the design and development of solution options
- Support business stakeholders in defining and managing changes to business processes or operating models
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Operations Manager
Kraków
Wygasła: 08.05.2022
pełny etat
umowa o pracę
kontrakt B2B
kontrakt B2B
praca hybrydowa
menedżer
Obowiązki:
- full ownership of all HR processes (i.e. onboarding, offboarding, attendance tracking, benefits management, health and safety processes, policies and processes)
- overseeing the payroll process
- onboarding of new clients
- cooperating closely with clients to educate them on the Polish labor law and IT labor market
- managing contract templates and contracts with employees, contractors and clients
- continuous improvement of processes and tools
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Operational Finance Specialist
Kraków
Wygasła: 05.05.2022
pełny etat
umowa o pracę
kontrakt B2B
kontrakt B2B
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
- Performing weekly payment runs to supply partners and monthly payments to third party partners
- Ensuring the accuracy of relevant financial documentation (statements, invoices, receipts, remittance advice documents)
- Regular monitoring of the captured funds, cash flows and performing the cash reconciliations
- Preparation of relevant regular and ad hoc reporting to support month end activities
- Responding in a timely manner to queries raised by external and internal stakeholders
- Working closely with the Product, Operations and Tech teams to identify and analyse issues, understand the root cause(s) of problems
- Collaborating with other teams in continuous improvement activities and initiatives focusing on delivering efficiency, transparency, and standardization
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Operations Partner
Kraków
Wygasła: 13.04.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
specialist (Mid / Regular)
Obowiązki:
- HR
- • Coordinating all HR processes (inc. onboarding, offboarding, attendance tracking, benefits management, health and safety processes, creating policies and procedures)
- • Being key person in providing daily HR support and forming positive working relationship within HR and business
- • Operational responsibility over the HR systems and tools
- • Regular collaboration with payroll team and providing essential information that ensures correct salary calculation
- • Conducting with managers regular meetings and sharing HR updates
- • Creating HR reports for external stakeholders
- • Promoting people development
- ADMIN
- • handling day-to-day issues and queries related to the office
- • managing paper/digital documents (inc. employment and B2B contracts, legal and vendor/supplier agreements)
- • supporting administration processes (inc. fixed assets management, handling incoming/outgoing mail and courier, office inventory, access control administration, purchasing and office vendor relationships)
- • performing administrative tasks related to finance (inc. invoices verification/approval, updating internal budgets, supporting budget planning, expenses management)
- • organizing company events, lunches etc
od 9000 do 12000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Financial Controller
Krupnicza 3, Stare Miasto, Kraków
Wygasła: 13.04.2022
pełny etat
umowa o pracę
kontrakt B2B
kontrakt B2B
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
- financial setup of new subsidiaries of tech companies in Poland
- monitoring and reporting on key financial operations including billing, A/R, A/P
- optimizing the costs structure
- preparing the budgets, financial forecasts and report variances
- supporting month-end and year-end close process
- ensuring quality and continuous improvement of financial processes and financial reporting
- supporting accounting processes
- incoming invoices processing, administration and monitoring of A/P process
- banking system/payment processing
- assuring accurate and timely payments of taxes and other statutory obligations
- coordination of financial operations with HQs abroad
- contributing to the company as a whole to be successful in its strategic aims
od 10000 do 13000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Marketplace Finance Specialist
Kraków
Wygasła: 12.03.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- analysing and summarising data, preparing reports collection and reconciliation of received payments
- communicating with Demand Partners about their outstanding debt, providing them with necessary documentation, providing feedback to ensure a smooth payment process
- preparing cash-flow forecasts, reviewing records for accuracy, resolving ad hoc queries concerning AR
- supporting onboarding processes for new Demand Partners
- participating in closing of the month
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Financial Specialist
Krupnicza 3, Stare Miasto, Kraków
Wygasła: 11.03.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
senior specialist (Senior)
Obowiązki:
- financial setup of new subsidiaries of tech companies in Poland
- monitoring and reporting on key financial operations including billing, A/R, A/P
- optimizing the costs structure
- preparing the budgets, financial forecasts and report variances
- supporting month-end and year-end close process
- ensuring quality and continuous improvement of financial processes and financial reporting
- supporting accounting processes
- incoming invoices processing, administration and monitoring of A/P process
- banking system/payment processing
- assuring accurate and timely payments of taxes and other statutory obligations
- coordination of financial operations with HQs abroad
- contributing to the company as a whole to be successful in its strategic aims
od 8000 do 13000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Administrative Assistant
Krupnicza 3, Stare Miasto, Kraków
Wygasła: 21.02.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
assistant
Obowiązki:
- Administration processes inc.:
- Managing paper/digital documents (incl. legal and vendor/supplier agreements)
- Handling incoming/outgoing mail and courier
- Office stock and supplies
- Office inventory
- Fixed assets management
- Access control administration
- Purchasing and office vendor relationships
- Providing support to the management team on admin activities
- Performing administrative tasks related to finance inc. invoices verification/approval, expenses management
- Handling day-to-day issues and queries related to the office
- Organizing company events, lunches etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
.NET Junior Software Developer
Profesora Michała Życzkowskiego 14, Czyżyny, Kraków
Wygasła: 11.02.2022
pełny etat
umowa o pracę
praca hybrydowa
młodszy specjalista (Junior)
Obowiązki:
- Praca nad flagowymi systemem zarządzania ubezpieczeniem klientów,
- Rozwiązywanie bieżących problemów ,
- Okazjonalny kontakt z klientem,
- Debugowanie i utrzymanie istniejącego kodu,
- Kodowanie nowych funkcji i ulepszeń zgodnie z wymaganiami klientów,
- Praca w technologiach takich jak: C#, VB, SQL Server, ASP.net, WCF, WPF, WebAPI, Windows Forms i XML,
- Współpraca z dużym, utalentowanym zespołem programistów, project managerów, analityków biznesowych i testerów w Polsce/Wielkiej Brytanii,
- Stanowiska dostępne dla niedawnych absolwentów i kandydatów z niskim doświadczeniem
od 13000 do 15000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Technical Business Analyst
małopolskie
Wygasła: 08.10.2021
Pełny etat
Umowa o pracę
Kontrakt B2B
Kontrakt B2B
Specjalista
od 15000 do 16000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior IT Recruiter
Krupnicza 3
Wygasła: 08.10.2021
Pełny etat
Umowa o pracę
Kontrakt B2B
Kontrakt B2B
Specjalista
od 9000 do 13000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR & Administration Specialist
Krupnicza 22
Wygasła: 03.10.2021
Pełny etat
Umowa o pracę
Kontrakt B2B
Kontrakt B2B
Specjalista
od 7000 do 9000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Business Analyst
małopolskie
Wygasła: 02.09.2021
Pełny etat
Umowa o pracę
Specjalista
od 10000 do 12000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
German speaking Customer Support Specialist
małopolskie
Wygasła: 06.06.2021
Pełny etat
Umowa o pracę
Specjalista
od 6500 do 7500 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Business Data Analyst
małopolskie
Wygasła: 04.06.2021
Pełny etat
Umowa o pracę
Kontrakt B2B
Kontrakt B2B
praca zdalna
Specjalista
od 15000 do 19000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Compliance Project Manager
małopolskie
Wygasła: 14.03.2021
Pełny etat
Umowa o pracę
Kontrakt B2B
Kontrakt B2B
praca zdalna
Kierownik
od 18 do 22 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Administration and Finance Specialist
Krupnicza 3
Wygasła: 22.11.2020
Pełny etat
Umowa o pracę
Kontrakt B2B
Kontrakt B2B
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Accountant
Zabłocie 43A
Wygasła: 27.09.2020
Pełny etat
Umowa o pracę
Specjalista
od 8000 do 9500 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Recruitment Manager
Krupnicza 3
Wygasła: 23.09.2020
Kierownik
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Finance and Administration Specialist
Krupnicza 3, 33-332 Kraków, Polska
Wygasła: 04.06.2020
Pełny etat
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
SEO Specialist
Krupnicza 3, 33-332 Kraków, Polska
Wygasła: 08.05.2020
Pełny etat
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Digital Designer
Krupnicza 3, 33-332 Kraków, Polska
Wygasła: 08.05.2020
Pełny etat
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Recruiter - Talent Partner
Krupnicza 3, 33-332 Kraków, Polska
Wygasła: 02.05.2020
Pełny etat
Umowa o pracę
Starszy specjalista (Senior)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Digital Designer
Krupnicza 3, 33-332 Kraków, Polska
Wygasła: 08.03.2020
Pełny etat
Umowa o pracę
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
SEO Analyst
Krupnicza 3, 33-332 Kraków, Polska
Wygasła: 08.03.2020
Pełny etat
Umowa o pracę
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior IT Recruiter
Krupnicza 3, 33-332 Kraków, Polska
Wygasła: 08.01.2020
Pełny etat
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Recruiter
Krupnicza 3, 33-332 Kraków, Polska
Wygasła: 25.10.2019
Pełny etat
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Office Manager
Królowej Jadwigi 89, 30-001 Kraków, Polska
Wygasła: 06.10.2019
Umowa o pracę
Kierownik
od 7000 do 10000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Operational Finance Manager
Królowej Jadwigi 89, 30-001 Kraków, Polska
Wygasła: 04.09.2019
Pełny etat
Kierownik
od 11000 do 16000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR&Office Manager
Kraków
Wygasła: 16.06.2019
Kierownik
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Finance Controller
Kraków
Wygasła: 19.05.2019
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Recruiter
Kraków
Wygasła: 09.05.2019
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Recruitment and Office Assistant
Kraków
Wygasła: 15.09.2018
Asystent
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
