Ocena ogólna pracodawcy
DUCO TECHNOLOGY POLAND sp. z o.o.
WROCŁAW, UL. MARII CURIE-SKŁODOWSKIEJ 12
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Rekrutacje prowadzone przez firmę:
Wszystkie (52)
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Archiwalne ( 52 )
Global Head of Support
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 02.04.2024
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
manager / supervisor
Obowiązki:
- Provides leadership and direction to the entire Customer Support department (level 1 and Level 2 support)
- Develop and oversees the adoption of the support department’s vision, goals and objectives at all levels and how it fits Duco’s vision especially in collaboration with Engineering and Customer Success teams
- Ensures that the Customer Support department needs are correctly prioritised and resources are aligned to deliver measurable and significant value to its customers and meet Duco’s Service Level Agreement
- Plays a mentorship role to the Customer Support team by assisting in execution of their duties and ensuring constant upskilling and personal growth
- Lead the strategy and vision formulation for the Customer Support department operating model. Oversees and determines the key strategic direction and objectives
- Orchestrates the continuous improvement of the customer experience
- Develop a data led culture, tooling and processes to provide visibility, improvement areas on Customer Support and Client servicing (Scorecard, KPIs, Profitability, as well as internal metrics to drive outcomes etc.)
- Define and implement a sustainable model to serve our client base in the most efficient way base on client tiering, self-service and operationalising the right activities across Level1/2/3 as well as Customer Success Relationship
- Manages both internal and external relationships on behalf of the Customer Support Department
- Engages directly with the customers as and when needed
- Develop collaboration across department mainly Customer, Product and Engineering
- Engage broad Duco leadership and Exec team
od 25000 do 31000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Global Head of Support
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 03.03.2024
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
manager / supervisor
Obowiązki:
- Provides leadership and direction to the entire Customer Support department (level 1 and Level 2 support)
- Develop and oversees the adoption of the support department’s vision, goals and objectives at all levels and how it fits Duco’s vision especially in collaboration with Engineering and Customer Success teams
- Ensures that the Customer Support department needs are correctly prioritised and resources are aligned to deliver measurable and significant value to its customers and meet Duco’s Service Level Agreement
- Plays a mentorship role to the Customer Support team by assisting in execution of their duties and ensuring constant upskilling and personal growth
- Lead the strategy and vision formulation for the Customer Support department operating model. Oversees and determines the key strategic direction and objectives
- Orchestrates the continuous improvement of the customer experience
- Develop a data led culture, tooling and processes to provide visibility, improvement areas on Customer Support and Client servicing (Scorecard, KPIs, Profitability, as well as internal metrics to drive outcomes etc.)
- Define and implement a sustainable model to serve our client base in the most efficient way base on client tiering, self-service and operationalising the right activities across Level1/2/3 as well as Customer Success Relationship
- Manages both internal and external relationships on behalf of the Customer Support Department
- Engages directly with the customers as and when needed
- Develop collaboration across department mainly Customer, Product and Engineering
- Engage broad Duco leadership and Exec team
od 25000 do 31000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Marketing Events Coordinator
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 24.02.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Planning and executing all our marketing events, including industry conferences, in-house and digital events
- Conducting preliminary event research such as package options, target audience, agenda, location, suitability for Duco sponsorship, etc
- Coordinating event communications across customers, prospects, suppliers and internal teams. Includes: briefings, project plans, emails, social media posts, website landing pages, etc
- Sourcing and ordering materials for the events, such as giveaways, exhibition stands, banners and branding, food and beverages, audio/visual equipment where required, etc
- Ensuring data hygiene for events: reviewing attendee lists, qualifying leads, monitoring outreach and next steps
- Preparing and tracking event budgets and expenses
- Monitoring event effectiveness, collating feedback and producing event reports
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior HR Business Partner
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 19.10.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Accountable for all aspects of the HR ecosystem at Duco Poland, including employee relations; coaching and supporting managers and employees; payroll; benefits management; diversity and inclusion; and overseeing and implement global people strategy within the Polish entity
- Act as a strategic consultant and trusted advisor to the global leadership team on all people related issues in Poland
- Provide thought leadership on all aspects above, partnering with the rest of the People team, Duco’s senior leadership team and management community to design and deliver first class People experience
- Lead and develop existing team of 2 team members based in Poland, scaling the team when required as our business grows
- During the first 18th months after starting, being responsible for operational tasks related to finance, accounting, taxes and legal aspects of Duco Polish entity
od 15000 do 22500 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Global Head of Support
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 19.10.2023
full-time
umowa o pracę
home office work
manager / supervisor
Obowiązki:
- Leadership
- Provides leadership and direction to the entire Customer Support department (level 1 and Level 2 support)
- Develop and oversees the adoption of the support department’s vision, goals and objectives at all levels and how it fits Duco’s vision especially in collaboration with Engineering and Customer Success teams
- Ensures that the Customer Support department needs are correctly prioritised and resources are aligned to deliver measurable and significant value to its customers and meet Duco’s Service Level Agreement
- Plays a mentorship role to the Customer Support team by assisting in execution of their duties and ensuring constant upskilling and personal growth
- Strategy
- Lead the strategy and vision formulation for the Customer Support department operating model. Oversees and determines the key strategic direction and objectives
- Orchestrates the continuous improvement of the customer experience
- Develop a data led culture, tooling and processes to provide visibility, improvement areas on Customer Support and Client servicing (Scorecard, KPIs, Profitability, as well as internal metrics to drive outcomes etc.)
- Define and implement a sustainable model to serve our client base in the most efficient way base on client tiering, self-service and operationalising the right activities across Level1/2/3 as well as Customer Success Relationship
- Relationships
- Manages both internal and external relationships on behalf of the Customer Support Department
- Engages directly with the customers as and when needed
- Develop collaboration across department mainly Customer, Product and Engineering
- Engage broad Duco leadership and Exec team
od 20000 do 31000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Security Analyst
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 15.10.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Support the development and maintenance of the Information Security policy framework in-line with risk appetite, legislation and industry best practices
- Provide Information Security advice and guidance
- Maintain an awareness of the existing and emerging threat landscape
- Support the response to security incidents and vulnerabilities
- Support the Information Security awareness training programme
- Support the response to client Information Security enquiries
- Work closely with colleagues across the business to promote and strong Information Security culture and ensure compliance with Information Security policies and procedures
- Curate and maintain Duco’s Information Security knowledge base in support of Duco Customer Success and Pre-Sales teams
- Maintain Duco’s customer facing Information Security documentation and content
- Support maintenance and compliance of our ISO27001 and SOC1/2 accreditation
- Provide initial point of contact and triage for Information Security requests from across the business
- Support Information Security risk assessments across the technology stack and at physical locations
od 14000 do 20000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Onboarding & Training Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 20.09.2023
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
- Becoming an SME on Duco’s product suite
- Managing the onboarding of our customers, inclusive of initial set-up, product orientation and supported builds
- Delivering of onboarding training both onsite and remotely
- Running and presenting Duco Academy open-enrollment classes
- Supporting Duco’s certification program
- Delivering ad-hoc release training classes following major releases
- Creating content, delivering copy and helping maintain the existing content on the Duco’s Help Centre
- As part of the team, your voice will help generate new ideas for training content and ways to improve existing offerings
od 10500 do 12500 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Cloud Infrastructure Manager (AWS)
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 02.09.2023
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
- Manage a team of eight SREs, across multiple regions, ensuring they are tasked and equipped to succeed
- Liaise with external suppliers such as hosting & software providers
- Own and manage the hosting budget (>$5m pa)
- Manage and run a 24/7 platform support rotation
- Plan and manage the growth of a multi-region, multi-cloud Kubernetes estate
od 21000 do 30000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Global Head of Support
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 02.09.2023
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Leadership
- Provides leadership and direction to the entire Customer Support department (level 1 and Level 2 support)
- Develop and oversees the adoption of the support department’s vision, goals and objectives at all levels and how it fits Duco’s vision especially in collaboration with Engineering and Customer Success teams
- Ensures that the Customer Support department needs are correctly prioritised and resources are aligned to deliver measurable and significant value to its customers and meet Duco’s Service Level Agreement
- Plays a mentorship role to the Customer Support team by assisting in execution of their duties and ensuring constant upskilling and personal growth
- Strategy
- Lead the strategy and vision formulation for the Customer Support department operating model. Oversees and determines the key strategic direction and objectives
- Orchestrates the continuous improvement of the customer experience
- Develop a data led culture, tooling and processes to provide visibility, improvement areas on Customer Support and Client servicing (Scorecard, KPIs, Profitability, as well as internal metrics to drive outcomes etc.)
- Define and implement a sustainable model to serve our client base in the most efficient way base on client tiering, self-service and operationalising the right activities across Level1/2/3 as well as Customer Success Relationship
- Relationships
- Manages both internal and external relationships on behalf of the Customer Support Department
- Engages directly with the customers as and when needed
- Develop collaboration across department mainly Customer, Product and Engineering
- Engage broad Duco leadership and Exec team
od 21000 do 31000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Product Designer
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 29.06.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Work closely with Engineering, Product and customers to design the best products, from user flows and low fidelity wireframes, to simple and elegant high fidelity mock-ups and prototypes
- Ensure visual consistency across the platform while working with and developing our design system
- Perform various methods of UX research to understand use cases and discover user pain points
- Gain a close understanding of user personas and be a voice for them
- Participate in small groups, company meetings and customer demos
- Use Agile methodologies to plan your time and keep stakeholders updated on progress
- Collaborate with Product and Engineering to define and implement innovative solutions
- Speak your mind, collaborate constructively
od 11000 do 16000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Engineering Manager - Platform Infrastructure
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 29.06.2023
full-time
kontrakt B2B
home office work
senior specialist (Senior)
Obowiązki:
- Manage a team of eight SREs, across multiple regions, ensuring they are tasked and equipped to succeed
- Liaise with external suppliers such as hosting & software providers
- Own and manage the hosting budget (>$5m pa)
- Manage and run a 24/7 platform support rotation
- Plan and manage the growth of a multi-region, multi-cloud Kubernetes estate
od 21000 do 26000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Site Reliability Engineer
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 15.06.2023
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- Manage infrastructure capacity to ensure the cloud infrastructure scales with the needs of the company
- Responding to issues affecting the companies computing infrastructure
- Ensure the hygiene of the infrastructure estate, with regular maintenance and patching
- Work in an agile environment, to implement new features and services required to improve the platforms infrastructure
- Working within an on-call rota that will require out of hours intervention to critical issues
od 11600 do 17400 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Software Developer - Java and DevOps
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 15.06.2023
full-time
kontrakt B2B
home office work
specialist (Mid / Regular)
Obowiązki:
- Improving how we build and test our software
- Increasing development velocity through CI/CD improvements
- Working with engineers to improve the local kubernetes development experience
- Improving how we operate our software
- Creating and improving internal tools
- Spearheading code improvement e.g. remove dead code/features, refactoring, etc
- Assisting with test automation
od 16000 do 21500 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Backend (Java) Developer
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 15.06.2023
full-time
kontrakt B2B
home office work
senior specialist (Senior)
Obowiązki:
- Designing and building new features, new services and new technologies
- Ensuring the code you and your team deliver is supportable and highest quality
- Working with Product Owners to understand customers and scope out work
- Performing code reviews for others, and having your code reviewed by your peers
- Teaching and mentoring less experienced colleagues
od 22000 do 28500 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Engineering Manager - Platform Infrastructure
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 18.05.2023
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
- Manage a team of eight SREs, across multiple regions, ensuring they are tasked and equipped to succeed
- Liaise with external suppliers such as hosting & software providers
- Own and manage the hosting budget (>$5m pa)
- Manage and run a 24/7 platform support rotation
- Plan and manage the growth of a multi-region, multi-cloud Kubernetes estate
od 21000 do 26000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Engineering Manager - Platform Infrastructure
Wrocław
Wygasła: 18.05.2023
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
- Manage a team of eight SREs, across multiple regions, ensuring they are tasked and equipped to succeed
- Liaise with external suppliers such as hosting & software providers
- Own and manage the hosting budget (>$5m pa)
- Manage and run a 24/7 platform support rotation
- Plan and manage the growth of a multi-region, multi-cloud Kubernetes estate
od 21000 do 26000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Client Management Lead (Financial Services) - Customer Success
Wrocław
Wygasła: 25.03.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Helping our customers derive value through Duco’s products and services by:
- Working with key business stakeholders to align on business objectives and develop plans for success
- Identifying additional areas within the organization that can benefit from similar client engagements and use cases
- Facilitating retention and growth within your existing customers by:
- Forming and maintaining account growth plans
- Managing all phases of the sales cycle for both upsells and renewals
- Developing and maintaining a solid network of contacts within these key organizations
- Working with Marketing to advance Duco’s customer advocacy agenda via customer testimonials, webinars, round tables, and more
- Navigating relationships cross functionally with counterparts in Sales, Professional Services, Engineering, Support, Product, and Marketing
od 15000 do 18000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Technical Account Manager
Wrocław
Wygasła: 23.03.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Growing the footprint and ACV of our largest customers by:
- Develop strategic relationships with a variety of stakeholders to deeply understand customer’s business needs and technical challenges (pain points, problems, inefficiencies) in order to develop mutual roadmaps
- Build and present tailored solutions to the customers to help drive adoption and account expansion to new lines of businesses, this includes managing demo’s, RFPs etc
- Accelerate customer adoption of the Duco platform by guiding them through the best operational practices
- Ensuring the retention and success of these strategic accounts by:
- Act as a customer's advocate internally in order to overcome adoption blockers. Lead across multiple workstream and teams to maintain customer momentum
- Lead technical account planning to proactively keep customer instances healthy
- Provide customised insights of product usage, metrics & analytics to identify value bringing enhancements
- Develop deep understanding on how the Duco platform is used by leading various customer engagement event (discovery & diagnostic session, day of life in etc)
- Guiding customers on best operational practices of deploying SaaS based product into customer’s current architecture
- Working with Enterprise Relationship Managers, supporting renewals of the strategic accounts
od 19000 do 22000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Enterprise Success Manager
Wrocław
Wygasła: 10.03.2023
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
- Helping our largest customers derive value from Duco’s products and services and expand Duco’s footprint and ACV within the customer by:
- Using your knowledge of Duco’s solution to effectively guide customers towards their desired outcome
- Using your knowledge of how Duco adds value to similar customers to expand Duco’s footprint in the account and grow ACV
- Putting together targeted business cases and running workshops to drive account expansion and growth
- Offering best practice guidance and recommendations based on your experience working with our Duco customers
- Lead, opportunity and pipeline generation
- Acting as primary point of contact for day to day activities
- Working together with the Enterprise Relationship Manager to ensure customer growth and retention. Helping to map out account structure including key stakeholders, operating model, identify decision makers and establish touch points for proactive engagement
- Building and maintaining strategic relationships with Duco Programme Owners and Senior Stakeholders
- Gathering strategic product requirements and advocating for customers within Duco. Working closely with product teams to drive product roadmap and provide roadmap and advisory board updates to customers
- Working with Marketing to advance Duco’s customer advocacy agenda via customer stories, white papers, roundtables and more
- Navigating relationships cross functionally with counterparts in Professional Services, Product, Engineering, Support and InfoSec
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Information Security Consultant
Wrocław
Wygasła: 10.02.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Work closely with the Head of Information Security and security analysts to maintain and develop the Information Security Schedule
- Support the development and maintenance of the Information Security policy framework in-line with risk appetite, legislation and industry best practises
- Work collaboratively with the Duco Legal team to ensure that the Information Security Schedule meets customer requirements
- Work closely with the Commercial team to provide InfoSec support for clients
- Work with existing and potential clients to ensure that security requirements are met, and that our security offering is well articulated
- Work within InfoSec to develop our security offerings to clients and potential clients
- Develop and maintain relationships with Duco commercial teams
- Develop and maintain Information Security presentations and packs security for client and potential client use
- Develop our understanding of client and potential client current and future client security requirements
- Support the response to client security enquiries
- Curate and maintain Duco’s Information Security Knowledge Base in support of Duco commercial teams
- Maintain awareness of the existing and emerging security threat landscape
- Develop and maintain client security requirement security KRIs and KPIs
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Security Operations Engineer
Wrocław
Wygasła: 18.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Work closely with the Head of Information Security and collaboratively with the wider Engineering team to develop and maintain Security Operations capability
- Manage Security Operations activity, including the design and operation of security controls
- Develop our Cyber Attack Surface Management capability
- Collaborate with technical teams to configure and maintain hardware and network security infrastructure
- Perform security incident response and root cause analysis
- Assess vulnerabilities and threats, and define mitigating controls
- Implement technical Information Security policies
- Work closely with Development and project teams to ensure that Security by Design is built into new functionality and products
- Drive alignment with established security frameworks
- Develop and maintain security KRIs and KPIs
- Coordinate vulnerability and penetration test mitigation
od 17000 do 24000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Professional Services Engineer
Wrocław
Wygasła: 21.10.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Creatively solve data problems and develop understanding of the platform
- Document requirements to successfully build workflows and reconciliations in Duco
- Configure and test reconciliations and workflow rules
- Capture blockers and challenges, communicate with and bring in other teams when needed
- Provide knowledge transfers, and support development queries
- Bring structure and proactive planning to your engagements
od 9000 do 13000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
QA Engineer
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 13.10.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
- A champion of quality, ensuring that delivered features do the right thing
- Working with Engineering Managers, Product Managers and Customer Representatives to understand how the product will be used and how it should be tested
- Building out our automation framework for E2E, service and performance tests
- Supporting and advising others writing tests
- Providing guidance on what type and style of testing should be use, by analysing requirements and use cases
- Defining and collecting metrics to help us understand what’s going well and where we need to make changes
od 11000 do 18000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Professional Services Project Manager (SaaS)
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 11.08.2022
full-time
umowa o pracę
home office work, hybrid work
manager / supervisor
Obowiązki:
- As an experienced Project Manager, Service Delivery or Technical Account Manager, you will be accountable for helping our clients understand the key steps in a Duco migration, planning with their team and ours, and managing the execution of projects that create incredible outcomes
- You will be responsible for delivering the Professional Services projects, including ensuring well defined requirements, resourcing and planning, stakeholder management and coordination
- Preparing and presenting key project documents (e.g. plans, logs, reports), and communication with internal and external teams
- Being a liaison between the client and internal departments on ongoing project issues
- Effectively managing change and variation to projects, working with engagement managers and sales to drive resolution
- Contributing to the continuous improvement of internal documentation and processes
od 12000 do 15500 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Professional Services Engineer
Wrocław
Wygasła: 03.08.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- We are expanding our Professional Services team in Poland to partner with our clients, accelerate their adoption of Duco and allow them to move on from their legacy systems
- You will be a trusted customer partner, helping our clients to understand their data needs, capture requirements, and build new workflows and analytics. Your expertise will help clients go faster, make better decisions and overcome problems, while building their own knowledge so in the future they can do more themselves. You will be a billable asset, sometimes involved in multiple simultaneous projects with a variety of clients
- In short, this is what our customers really need your help with:
- - Creatively solve data problems and develop understanding of the platform
- - Document requirements to successfully build workflows and reconciliations in Duco
- - Configure and test reconciliations and workflow rules
- -Capture blockers and challenges, communicate with and bring in other teams when needed
- - Provide knowledge transfers, and support development queries
- - Bring structure and proactive planning to your engagements
od 12000 do 21000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Information Security Analyst
Kraków
Wygasła: 17.07.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- Leading the development and maintenance of the Information Security policy framework in-line with risk appetite, legislation and industry best practices
- Maintain compliance with our security certifications and accreditations (including ISO27001 and SOC1/2)
- Support the Head of Information Security to develop and maintain the Information Security strategy and operating model
- Manage the Information Security risk framework across the tech stack and physical locations
- Provide Information Security advice and guidance
- Maintain an awareness of the existing and emerging threat landscape
- Manage the response to security incidents and vulnerabilities
- Manage the organisation of, and response to, external penetration testing activity
- Manage the Information Security awareness training programme
- Manage the response to client Information Security enquiries
- Work closely with colleagues across the business to promote and strong Information Security culture and ensure compliance with Information Security policies and procedures
od 15000 do 20000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Information Security Analyst
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 17.07.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Support the development and maintenance of the Information Security policy framework in-line with risk appetite, legislation and industry best practices
- Provide Information Security advice and guidance
- Maintain an awareness of the existing and emerging threat landscape
- Support the response to security incidents and vulnerabilities
- Support the Information Security awareness training programme
- Support the response to client Information Security enquiries
- Work closely with colleagues across the business to promote and strong Information Security culture and ensure compliance with Information Security policies and procedures
- Curate and maintain Duco’s Information Security knowledge base in support of Duco Customer Success and Pre-Sales teams
- Maintain Duco’s customer facing Information Security documentation and content
- Support maintenance and compliance of our ISO27001 and SOC1/2 accreditation
- Provide initial point of contact and triage for Information Security requests from across the business
- Support Information Security risk assessments across the technology stack and at physical locations
od 10000 do 15000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Security Operations Analyst
Kraków
Wygasła: 17.07.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Work closely with the Head of Information Security to maintain and develop Security Operations capability
- Manage Security Operations activity, including the design and operation of security controls
- Develop Cyber Asset Attack Surface Management capability
- Collaborate with technical teams to configure and maintain hardware and network security infrastructure
- Perform security incident response and root cause analysis
- Assess vulnerabilities and threats, and define mitigating controls
- Implement technical Information Security policies
- Work closely with project teams to develop new functionality and products, ensuring that Security by Design is built-in
- Coordinate alignment with established security frameworks
- Maintain and develop security KRIs and KPIs
- Coordinate vulnerability and penetration test mitigation
od 17000 do 24000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Operations Analyst
Kraków
Wygasła: 09.07.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- We are looking for a Operations Analyst to support our small, but scaling, Professional Services team; owning the systems, tools and management information that Duco leadership relies on to manage its rapidly scaling global business. Your mission will be to develop the requirements, support implementation and own operational management of the systems and tools required to grow and run the Duco Professional Services business. Together with the Global Head of Professional Services you will own the roadmap for developing operational maturity and scalability of the business and work with global teams to support operational transformation and the implementation of Professional Services Automation (PSA) amongst other initiatives. This is an incredible opportunity to take end to end ownership of a function from the beginning, with potential to grow as the business scales
- Overall you will be accountable for:
- - Maintaining an accurate set of complete operational data and key KPIs for professional services. Championing forecasting and reporting behaviours across the Professional Services team
- - Analysing the health of our Professional Services business and preparation of business reviews & reports for leaders
- - Proactive design, and implementation of operational processes that drive scale and improve efficiency and quality in the overall business
- - Supporting process execution across a number of areas including, resource forecasting and utilisation management, project startup and closure, portfolio management, Professional Services sales pipeline and bookings, invoicing
- There is also the opportunity to take functional ownership of the (future) deployment of PSA for Duco
od 10000 do 17000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Product Analyst
Katowice
Wygasła: 09.07.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- At Duco, the Product team prides itself on delivering products that disrupt industries and transform clients operations and processes. Your job will be to build great software and deliver on our product strategy
- We are looking for great problem solvers who truly believe in transforming customers’ business processes using technology. You will help Product Managers and Product Owners to develop and execute the product strategy, in alignment with the company's strategy and growth targets. If you are passionate and have a deep understanding of data technologies and use cases, with experience of working in data domains such as integration, transformation, lineage or quality this a great opportunity for you
- This is what you’ll be doing day to day:
- - Conduct research and analysis to help uncover industry needs, validate the value of new product offerings and contribute to overall product strategy
- - Gather and analyse data from our product systems to provide varying insights such as how customers use Duco, identifying issues for escalation and informing decisions on product roadmap
- - Perform background research to inform the development of thought leadership and promote Duco products
- - Working closely with product owners and engineering teams to support research and analysis needed for solution design, requirements and definitions
- - Working closely with product marketing to enable client facing teams to launch and support new products and propositions
od 7500 do 12001 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Support Engineer
Kraków
Wygasła: 07.07.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- Collaborating closely with Customer Support / Engineering / Product Management to ensure the availability and performance of our systems and the satisfaction of our customers
- Supporting the overall health, performance, and capacity of the production environment
- Building tools to make our infrastructure more consistent, more reliable, more observable, and require less manual intervention
- Performing real-time monitoring of systems for software/hardware errors, failures and capacity issues; troubleshoot, diagnose and fix problems
- Helping the team create and maintain documentation and runbooks/playbooks
- Recommending improvements to the technologies we use
- Participating in on call coverage rotation, providing leadership to all customer facing teams during incidents
od 14000 do 18000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
QA Engineer
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 08.06.2022
pełny etat
umowa o pracę
praca stacjonarna, praca zdalna, praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
- A champion of quality, ensuring that delivered features do the right thing
- Working with Engineering Managers, Product Managers and Customer Representatives to understand how the product will be used and how it should be tested
- Building out our automation tests
- Supporting and advising others writing tests
- Providing guidance on what type and style of testing should be use, by analysing requirements and use cases
- Defining and collecting metrics to help us understand what’s going well and where we need to make changes
od 11000 do 18000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Support Engineer
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 04.06.2022
full-time
umowa o pracę
full office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Investigating and triaging user issues and concerns
- Providing equipment for end users and managing asset tracking and auditing
- Training and educating users on desktop applications
- Troubleshooting end-user issues
- Troubleshooting hardware and software problems on users' laptops
- Maintaining services used by the company especially Linux MDM, centralized antivirus
- Maintaining office network
- Leading the technical on/off-boarding of employees
- Making IT enjoyable and accessible for everyone!
od 9000 do 13000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Backend Developer
Bydgoszcz
Wygasła: 08.05.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- Leading on the development of substantial changes and features in the product
- Teaching and mentoring less experienced colleagues
- A point of authority on technical best-practice
- Working to ensure that the code your team delivers is performant, supportable and of high quality
- Performing code reviews for others, and having your code reviewed by your peers
- Collaborating with the product team and technical leaders on scope and plan
od 21000 do 27000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Backend Developer
Bydgoszcz
Wygasła: 07.05.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
full office work, home office work, hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Designing and building new features, new services and new technologies
- Ensuring the code you and your team delivers is supportable and highest quality
- Working with Product Owners to understand customers and scope out work
- Performing code reviews for others, and having your code reviewed by your peers
- Learning new technologies
- Teaching and mentoring less experienced colleagues
od 15000 do 21000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Professional Services Engineer
Wrocław
Wygasła: 24.04.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- We are expanding our Professional Services team in Poland to partner with our clients, accelerate their adoption of Duco and allow them to move on from their legacy systems
- You will be a trusted customer partner, helping our clients to understand their data needs, capture requirements, and build new workflows and analytics. Your expertise will help clients go faster, make better decisions and overcome problems, while building their own knowledge so in the future they can do more themselves. You will be a billable asset, sometimes involved in multiple simultaneous projects with a variety of clients
- In short, this is what our customers really need your help with:
- - Creatively solve data problems and develop understanding of the platform
- - Document requirements to successfully build workflows and reconciliations in Duco
- - Configure and test reconciliations and workflow rules
- -Capture blockers and challenges, communicate with and bring in other teams when needed
- - Provide knowledge transfers, and support development queries
- - Bring structure and proactive planning to your engagements
od 12000 do 21000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Talent Specialist
Bydgoszcz
Wygasła: 14.04.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- You’ll be working closely with the Head of Poland (who will be your manager), your People Team colleagues, and hiring managers across the business. Day to day, your role will include:
- Building new sourcing avenues and networks and promoting the Employer Brand to ensure Duco always has a strong candidate pipeline, especially in Engineering
- Maintaining an Applicant Tracking System and producing regular reports and metrics to ensure there is a clear view across all hiring activity
- Serving as the main point of contact for all candidates, ensuring they have a great experience and a lasting positive impression of Duco
- Advertising roles internally and externally, and liaising with agencies to maintain strong external partnerships
- Overseeing and contributing to hiring processes from start to finish, including CV-sifting, pre-screening, scheduling interviews, assisting with interviews, updating candidates, providing feedback and making verbal offers
- Supporting hiring managers in end-to-end recruitment as needed, including clarifying requirements and job descriptions, giving guidance on best processes and ensuring that managers hire at pace and to Duco’s standards
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Support Engineer
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 24.03.2022
full-time
umowa o pracę
full office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Investigating and triaging user issues and concerns
- Providing equipment for end users and managing asset tracking and auditing
- Training and educating users on desktop applications
- Troubleshooting end-user issues
- Troubleshooting hardware and software problems on users' laptops
- Maintaining services used by the company especially Linux MDM, centralized antivirus
- Maintaining office network
- Leading the technical on/off-boarding of employees
- Making IT enjoyable and accessible for everyone!
od 9000 do 13000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Support Engineer
Lower Silesia
Wygasła: 19.03.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Collaborating closely with Customer Support / Engineering / Product Management to ensure the availability and performance of our systems and the satisfaction of our customers
- Supporting the overall health, performance, and capacity of the production environment
- Building tools to make our infrastructure more consistent, more reliable, more observable, and require less manual intervention
- Performing real-time monitoring of systems for software/hardware errors, failures and capacity issues; troubleshoot, diagnose and fix problems
- Helping the team create and maintain documentation and runbooks/playbooks
- Recommending improvements to the technologies we use
- Participating in on call coverage rotation, providing leadership to all customer facing teams during incidents
od 13000 do 18000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Java Backend Developer
Białystok
Wygasła: 03.04.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Designing and building new features, new services and new technologies
- Ensuring the code you and your team delivers is supportable and highest quality
- Working with Product Owners to understand customers and scope out work
- Performing code reviews for others, and having your code reviewed by your peers
- Learning new technologies
- Teaching and mentoring less experienced colleagues
od 15000 do 18000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Backend Developer
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 27.03.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- Leading on the development of substantial changes and features in the product
- Teaching and mentoring less experienced colleagues
- A point of authority on technical best-practice
- Working to ensure that the code your team delivers is performant, supportable and of high quality
- Performing code reviews for others, and having your code reviewed by your peers
- Collaborating with the product team and technical leaders on scope and plan
od 19000 do 24000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Backend Developer
Białystok
Wygasła: 27.03.2022
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
full office work, home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- Leading on the development of substantial changes and features in the product
- Teaching and mentoring less experienced colleagues
- A point of authority on technical best-practice
- Working to ensure that the code your team delivers is performant, supportable and of high quality
- Performing code reviews for others, and having your code reviewed by your peers
- Collaborating with the product team and technical leaders on scope and plan
od 19000 do 24000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Enterprise Marketing Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 02.03.2022
pełny etat
umowa o pracę
praca stacjonarna, praca zdalna, praca hybrydowa
menedżer
Obowiązki:
- Designing, managing and executing bespoke account-based marketing plans to help drive pipeline at Duco’s most important customer and prospect accounts
- Mapping out organisational structures at these enterprise accounts, identifying individuals and departments where Duco’s services can provide the greatest value
- Developing tailored value propositions and messaging to engage with key target individuals all the way up to C-Level
- Liaising with key internal stakeholders including account teams, executive sponsors, and creative teams, as well as external agencies and suppliers
- Coming up with creative ways of engaging with key accounts, leveraging a range of channels and innovative techniques, including: social media, tailored content, digital advertising, email, direct mail, webinars and events
- Monitoring, tracking and reporting on all activity, and using the results data to optimise strategies and improve return on investment across all the campaigns
od 9000 do 14000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
ABM Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 02.03.2022
pełny etat
umowa o pracę
praca stacjonarna, praca zdalna, praca hybrydowa
menedżer
Obowiązki:
- Developing and implementing a strategy to support 1:1 account-based marketing at a group of enterprise accounts
- Designing, managing and executing bespoke account-based marketing plans that drive improved relationships, reputation and revenue for Duco
- Mapping out organisational structures at enterprise accounts, identifying individuals and departments where Duco’s services can provide the greatest value
- Developing tailored value propositions and messaging to engage with key customers and prospects at C-Level
- Liaising with key stakeholders including internal account teams, executive sponsors, and creative teams, as well as external agencies and suppliers
- Coming up with creative ways of engaging with key individuals and leveraging a range of channels and innovative techniques, including: social media, tailored content, digital advertising, email, direct mail, webinars and events
- Monitoring, tracking and reporting on all activity, and using the results data to optimise strategies and improve return on investment across all the campaigns
od 9000 do 14000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Information Security Analyst
Bydgoszcz
Wygasła: 13.01.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for the collation and presentation of Duco’s Information Security collateral during the sales process
- Provides advice and information concerning Duco’s Information Security processes and controls to Pre-sales and Sales teams
- Responsible for the completion and supply of Information Security assessments and Risk reviews for existing customers
- Facilitates customer requests for information (RFIs) concerning Duco’s alignment to Information Security control frameworks
- Responsible for the currency and maintenance of Duco’s customer-facing Information Security documentation and content
- Responsible for Information Security content maintenance and accuracy of knowledge management systems (e.g. Loopio)
- Responsible for the ongoing maintenance of customer-facing Information Security artefacts (e.g. CSA CAIQ)
- Provides initial point of contact and triage for Information Security requests for information/support from the business
- Participates in ‘BAU’ Information Security activities (e.g. governance, audits, risk management activities) as required
od 9500 do 13000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Support Engineer
Lower Silesia
Wygasła: 12.01.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Investigating and triaging user issues and concerns
- Providing equipment for end users and managing asset tracking and auditing
- Training and educating users on desktop applications
- Troubleshooting end-user issues
- Troubleshooting hardware and software problems on users' laptops
- Maintaining services used by the company especially Linux MDM, centralized antivirus
- Maintaining office network
- Leading the technical on/off-boarding of employees
- Making IT enjoyable and accessible for everyone!
od 9000 do 13000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
ABM Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 10.01.2022
pełny etat
umowa o pracę
praca stacjonarna, praca zdalna, praca hybrydowa
menedżer
Obowiązki:
- Developing and implementing a strategy to support 1:1 account-based marketing at a group of enterprise accounts
- Designing, managing and executing bespoke account-based marketing plans that drive improved relationships, reputation and revenue for Duco
- Mapping out organisational structures at enterprise accounts, identifying individuals and departments where Duco’s services can provide the greatest value
- Developing tailored value propositions and messaging to engage with key customers and prospects at C-Level
- Liaising with key stakeholders including internal account teams, executive sponsors, and creative teams, as well as external agencies and suppliers
- Coming up with creative ways of engaging with key individuals and leveraging a range of channels and innovative techniques, including: social media, tailored content, digital advertising, email, direct mail, webinars and events
- Monitoring, tracking and reporting on all activity, and using the results data to optimise strategies and improve return on investment across all the campaigns
od 9000 do 14000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Enterprise Marketing Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 10.01.2022
pełny etat
umowa o pracę
praca stacjonarna, praca zdalna, praca hybrydowa
menedżer
Obowiązki:
- Designing, managing and executing bespoke account-based marketing plans to help drive pipeline at Duco’s most important customer and prospect accounts
- Mapping out organisational structures at these enterprise accounts, identifying individuals and departments where Duco’s services can provide the greatest value
- Developing tailored value propositions and messaging to engage with key target individuals all the way up to C-Level
- Liaising with key internal stakeholders including account teams, executive sponsors, and creative teams, as well as external agencies and suppliers
- Coming up with creative ways of engaging with key accounts, leveraging a range of channels and innovative techniques, including: social media, tailored content, digital advertising, email, direct mail, webinars and events
- Monitoring, tracking and reporting on all activity, and using the results data to optimise strategies and improve return on investment across all the campaigns
od 9000 do 14000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Engineering Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 06.01.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
team manager
Obowiązki:
- Responsible for the planning, execution and success of complex technical deliverables
- An innovator who thinks outside the box
- Ensuring your team is happy, productive and well supported
- Collaboration with Product Managers to ensure work is well scoped
- Collaboration with Senior Engineers and the wider team to ensure new software is well designed
- Hiring and line management within the team, including performance management and reviews
od 20000 do 25000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Information Risk Analyst
Curie-Skłodowskiej 12
Wygasła: 31.10.2020
Pełny etat
Umowa o pracę
Specjalista
od 15000 do 18000 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Systems Administrator
Curie-Skłodowskiej 12
Wygasła: 14.08.2020
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Product Manager
Curie-Skłodowskiej 12
Wygasła: 07.08.2020
Pełny etat
Umowa o pracę
Specjalista
od 12500 do 14500 PLN
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
