Czy macie jakieś informacje na temat pracy w tej firmie? Jak wygląda atmosfera? Czy wynagrodzenie jest dobre? Czy są jakieś benefity? Jakie są warunki pracy? Z góry dzięki!
Opracowywanie i przygotowywanie instrukcji obsługi do urządzeń z danego asortymentu - zajmujemy się sprzedażą m.in. urządzeń do gastronomii, elektronarzędzi - jeżeli wiesz jak obsłużyć tego typu sprzęty będzie to dla Ciebie dodatkowa korzyść w pełnionych na co dzień obowiązkach
Manage inventory levels of business supplies and raw materials to identify any shortages and ensure product stock is adequate for all distribution channels and can cover direct demand from customers
Develop and implement accurate inventory forecasting models to anticipate demand and avoid stock-outs or overstock situations in a high mix low volume market. This includes the ability to anticipate upcoming market changes and adjust forecasts and parameters settings accordingly
Work closely with Marketing & Sales teams to align inventory forecasting with business goals
Ensure inventory is available according to sales expectations and balanced to meet cash flow requirements
Proactively assess the market and the competition and propose changes and adaptions in the supply chain strategy to anticipate market demands with the goal to be ahead of any competition
Integrate well with the Procurement team that drives and manages relationships
Proactively communicate with the C-Suite team to keep them informed about inventory levels, forecasts, and any potential risks or opportunities
Overall responsibility to lead the creation and execution of the long term category business strategy (range, pricing, supply and meeting the customer)
Design product price quality ladder and steer sales to achieve targets and when needed react to deviations to ensure sales are in line with business objectives
Identify opportunities for category penetration and volume growth plus profit improvement
Develop and coordinate unique promotions that are consistent with the marketing strategy and are designed to help achieve category objectives
Conduct competitor analysis and monitor competitor strategies and recommend adjustment to category plans where needed
Responsible for reviewing of forecasting and planning of monthly sales to ensure sufficient inventory levels
Implementation of new product launch plans, identifying new business opportunities and driving innovations with Procurement and Product Development Teams. Managing product lifecycle from concept through commercialization. Conducting range efficiency reviews
Conducting quarterly category reviews presented to expondo’s stakeholders board identifying gaps and opportunities within the business
Conduct data analysis and consumer research to understand and meet customer needs through range selection and presentation on the website
Analysis of business and financial data as well as competition research, to gain insight and lead strategic decisions for marketing and sales purposes
Actively cooperate with all key stakeholders within expondo and beyond to secure integration, common focus and to maximize impact (Digital, Supply Chain, Marketing, Finance Operations)
Cooperate with other departments and coach them to develop the competence to reach sales targets
Overall responsibility to lead the creation and execution of the long term category business strategy (range, pricing, supply and meeting the customer)
Design product price quality ladder and steer sales to achieve targets and when needed react to deviations to ensure sales are in line with business objectives
Identify opportunities for category penetration and volume growth plus profit improvement
Develop and coordinate unique promotions that are consistent with the marketing strategy and are designed to help achieve category objectives
Conduct competitor analysis and monitor competitor strategies and recommend adjustment to category plans where needed
Responsible for reviewing of forecasting and planning of monthly sales to ensure sufficient inventory levels
Implementation of new product launch plans, identifying new business opportunities and driving innovations with Procurement and Product Development Teams. Managing product lifecycle from concept through commercialization. Conducting range efficiency reviews
Conducting quarterly category reviews presented to expondo’s stakeholders board identifying gaps and opportunities within the business
Conduct data analysis and consumer research to understand and meet customer needs through range selection and presentation on the website
Analysis of business and financial data as well as competition research, to gain insight and lead strategic decisions for marketing and sales purposes
Actively cooperate with all key stakeholders within expondo and beyond to secure integration, common focus and to maximize impact (Digital, Supply Chain, Marketing, Finance Operations)
Cooperate with other departments and coach them to develop the competence to reach sales targets
Wspieranie rozwoju strategii specyficznych kategorii dla naszego asortymentu, w tym: przeprowadzanie analiz rynku i konkurencji, wyciąganie wniosków biznesowych oraz tworzenie szczegółowych raportów KPI
Aktywna współpraca w zakresie optymalizacji asortymentu, lokowania i promocji
Monitorowanie wyników sprzedaży i marży zysku
Wsparcie w przygotowywaniu prezentacji i raportów
Współpraca z różnymi działami (w tym marketingu, controllingu i cen), prowadzenie dokumentacji i analiza wyników
Gromadzenie i dostarczanie danych technicznych i informacji produktowych o artykułach
Opracowywanie zawartości kart produktowych (dokumentu, w którym są wskazówki dotyczące zdjęć, informacje handlowe, parametry techniczne, sugerowane ceny sprzedaży, MOQ, przykłady FAQ)
Bieżące zarządzanie bazą danych produktowych
Analiza rynku i gromadzenie danych z otoczenia rynkowego
Pozycjonowanie produktów w odniesieniu do produktów konkurencji
Udział w procesie wprowadzania na rynek nowych produktów
Coordinate and manage the distribution of logistics between warehouses and end-customers, ensuring timely and efficient delivery
Plan and oversee shipments for parcels (courier shipments) and freight shipments (LCL), ensuring smooth transportation operations
Conduct cost analysis and implement initiatives to reduce transport costs, optimizing expenses while maintaining service quality
Utilize negotiation skills to secure competitive transport prices and develop business cases that enhance value and improve the overall service experience for end customers
Drive initiatives to reduce transit time, improving delivery speed and customer satisfaction
Collaborate in designing and optimizing the European transportation landscape to achieve optimal efficiency and effectiveness
Build and maintain strong relationships with forwarders, ensuring reliable and efficient transportation services
Take ownership of the customs process
Identify and implement new tools, features, and services to enhance operational processes and elevate customer satisfaction levels
Be responsible for monitoring carrier performance and ensuring customer satisfaction through effective communication and issue resolution
Provide support for day-to-day business operations, including warehouse inbound and outbound activities, customs procedures, deliveries, and returns
Handle and analyze large volumes of data, KPIs, and reports to gain insights and drive continuous improvement
As an Executive Board Assistant & PMO Manager reporting directly to the Supervisory Board, you will play a critical role in overseeing and coordinating all major initiatives and projects of our company. You will work closely with the executive leadership team, coordinating all projects and will report the progress made to the Supervisory Board
In addition, you will be responsible for all new initiatives from a business development perspective
You will also:
Coordinate all Board meetings
Coordinate all project reports
Set up a project management office
Monitor all running projects
Manage the regular strategy process together with the management team
Support the management team with market data
Develop new initiatives together with the management team
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer care agent you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in the written and phone correspondence, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Perform general accounting and reporting including processing journal entries, calculation of accruals, posting and reconciliation of intercompany transactions and process allocations
Performing month-end closing activities in accordance with internal procedures
Fixed assets accounting
VAT and CIT reporting
Cost accounting
Providing support specific to external and internal audits
Team Lead Performance Marketing – SEA, Display & Video Ads
Nowy Kisielin - Innowacyjna 7, Nowe Miasto, Zielona Góra
Wygasła: 21.01.2023
full-time
umowa o pracę
home office work
manager / supervisor
Obowiązki:
Developing and executing the strategy to achieve goals (revenue, efficiency, profitability) on our 19+ markets for SEA (Google, Bing, Seznam) and Display & Video (remarketing, prospecting, Youtube)
Working on 6-7 digits (Euro) budget each month – optimizing your channel spend across countries, categories and subchannels
Manage and grow the international team of 8 people
Optimize, test and introduce solutions for further growth within online marketing area
Monitoring results and optimizing the performance to effectively achieve specific KPIs
Google product feed optimization to grow and enhance campaign performance
Analyzing, reporting, presenting the results & strategy
Design and development of effective software that meets given complex, strategic business needs including API integrations, DB development and events management (JS)
Analysis of data of campaigns attribution and their success metrics to define new initiatives
Mentor and manage an effective software engineering team (in future)
Ensure alignment of the team’s outcome with expondo strategy
Provide technical knowledge and insight to peers and colleagues
Review and give constructive feedback on others’ code
Learn new technologies, keep abreast of existing technologies and help introduce them where appropriate
Building, leading & coaching our new Product Design team
Designing solutions that are both visible and usable for the the clients and business
Defining the UX/UI process and setting up the standards
Taking an active role in building and maintaining a thriving, diverse, and inclusive design community and culture
Effective collaboration with cross-functional teams and stakeholders to discover effective solutions, and then work together to deliver those solutions to market
Evaluate individual and organizational development needs
Co-creating HR strategy and organizational change processes
Be up to date regarding the latest scientfic research results at the market on how to ensure a Sustainable Human High Performance in the organization and to roll out innovative and experiential learning models
Build, implement and constantly develop Strategic Workframe and L&D culture in organization (Change Management)
Desingning and implementing HR instruments with the best fit to the organization
Offering hands-on coaching and guidance to leaders as a recognized L&D subject matter expert (SME)
Creating and delivering training and development programs
Optimization of L&D related processes
Ensure an effective stakeholder management (C-Level, Board, Managers, etc.)
Our "Get it done" culture allows us to launch up to 2,000 own brand products per year. During this internship, you can work as a business developer in category management and put your analytical thinking into practice. Ideally, you have 4 to 6 months to support us, starting at the earliest possible date
What you can expect:
- Support the development of category-specific strategies for our product range, including: conduct market and competitive analyses, create detailed KPI reports
- Active collaboration in the areas of assortment, placement and promotion optimisation
- Sales figures and profit margin monitoring, resulting in the development of measures to achieve targets
- Support in the preparation of presentations
- Cooperation with various departments (including Marketing, Controlling and Pricing), documentation and analysis of results
- Support with administrative tasks and regulatory activities
Collaborating with various teams across the company to align development work to enterprise data strategies
Designing and implementing ETL procedures (Azure Data Factory) for intake of data from both internal and outside sources and ensuring the data is verified and its quality is checked
Maintaining and developing data marts, data objects and data models
Ensuring data integrity, performance of quality, and resolution of data load failures
Carrying out monitoring, tuning, and database performance analysis
Discovering new and creative ways to improve our day-to-day business with a focus on efficiency and scalability
Installation and configuration of Linux Systems (Infrastructure as Code) including back-end databases and scripts for specific applications and use cases
System maintenance to ensure reliable performance by managing, coordinating, and implementing software upgrades, patches, hot fixes on servers
Monitoring system performance including development and deployment of solutions so that the system remains usable for all personnel
Maintaining system security by actively identifying faults and vulnerable areas within the system’s architecture and proactively develop protections
Providing technical support and guidance to developers to answer technical questions or resolve issues with server-side performance
As a team leader in our Customer Care department, you are leading one of our international teams. Your team is made up of about 15 great people of different nationalities. You will be responsible for the performance and the compliance with processes within the department
You will continuously optimize existing processes and thus ensure quality standards
You actively carry out coaching and training within the team
You will take care of the continuous sales development of your employees and further expand active product sales in inbound
You recognize the potential in your team and offer your employees development opportunities
You prepare regular reports for the Director of Customer Care
You will conduct feedback, target and development discussions and therefore you are always in close contact with your team
You will be responsible for the vendor management with our external partners
Are you looking for an exciting challenge and a diverse range of tasks?
Then you are just right with us!
As a customer advisor for the German speaking region in Europe you will take care of all matters relating to product enquiries, orders, returns and complaints. In doing so, you will provide our customers with advice and support in writing correspondance and on the phone, while making sure to process their concerns in a quality-conscious manner right from the start. You also get involved in our evaluation management and help us to deliver first-class customer service!
Our "Get it done" culture allows us to launch up to 2,000 own brand products per year. During this internship, you can work as a business developer in category management and put your analytical thinking into practice. Ideally, you have 4 to 6 months to support us, starting at the earliest possible date
What you can expect:
- Support the development of category-specific strategies for our product range, including: conduct market and competitive analyses, create detailed KPI reports
- Active collaboration in the areas of assortment, placement and promotion optimisation
- Sales figures and profit margin monitoring, resulting in the development of measures to achieve targets
- Support in the preparation of presentations
- Cooperation with various departments (including Marketing, Controlling and Pricing), documentation and analysis of results
- Support with administrative tasks and regulatory activities
Generate and analyse customer insights with a strong emphasis on the voice-of-customer to gauge the customer’s overall satisfaction with our products and services as well as to prognose and track the impact of changes along the entire customer journey
Take over responsibility of customer- and market-focused qualitative and quantitative research, with a focus on reliable results which supports the organization taking data-driven decisions
Derive and validate hypotheses, connect data from different sources and create management abstracts and reports
Supply planning and purchasing process maintenance and development in a monthly/daily routine
Keeping internal tools/systems/records up to date
Collaborating with different teams across whole organization
Securing demand-driven finished goods and spare parts flow from main suppliers into warehouses according to S&OP plans, OKR’s goals, expected KPI results and company strategy