Czy macie jakieś informacje na temat pracy w tej firmie? Jak wygląda atmosfera? Czy wynagrodzenie jest dobre? Czy są jakieś benefity? Jakie są warunki pracy? Z góry dzięki!
Facilitating requirement gathering sessions with project Stakeholders
Writing User Stories according to the requirements and making sure that they meet the acceptance criteria
Review the User Stories created by the Product Owner and make sure that it meets the acceptance criteria. The BA has to make sure that every business rule is covered, and the functionality of the User Story is proper
Anticipating and analysing the needs of the customers to find solutions to address their problems
Suggesting requirements or improving them by working with the Product Owner and Stakeholders and understanding fully about the scope
Organising the Product Backlog based on the prioritisation provided by the Product Owner
Define reporting and alerting requirements
Monitoring key project KPIs to communicate key insights to the product team & identify future improvement ideas
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
Own and develop relationship with partners, working with them to optimise and enhance our integration
Help design, document and maintain system processes
Report on common sources of technical issues or questions and make recommendations to product team
Identify improvement opportunities, if any, from the current Sprint and agree on any possible improvements for the next Sprint
Participate in the Retrospect Project Meeting & other Sprint ceremonies
Key Liaisons
Samsung EHQ Project Owner
Samsung EHQ Content Manager
Samsung EU Subsidiaries CS Managers (15 Subsidiaries)
Samsung Technical Teams (SDS Europe and SDS HQ)
SDSE Director of IT Service & Support
SDSE managers and staff
DIMENSIONS
Maintain good and strong relationships with all key liaisons
Requires strong business acumen, to be proactive, to be support orientated, strong social media and IT proficiency, excellent people & communication skills, project management & coordination skills and have excellent attention to detail to be successful in this position in a highly innovative & fast-paced company
Immoqee Sp. z o.o., based in Warsaw, has been in business since 2014. Our goal is to support the sales and customer service processes of our contractors, with whom we build lasting and long-term relationships. We provide comprehensive support services for HR, recruitment and training processes in this area. We are looking for candidates for a project implemented for our partner: SAMSUNG SDS - one of the most admired and innovative brands in the world. SAMSUNG SDS inspires and empowers a digital revolution with their cutting edge technologies and always strives for excellence
PURPOSE OF THE JOB:
This is a critical role within the Online Operations team and has the exciting opportunity to build a best-in-class service to our customers through our stock management, merchandising and online allocation
The Merchandising function is responsible for operational product management on all websites in terms of pricing and available features. This role is highly technical as related with system setup for ecommerce stores
It contains responsibilities around the optimization of the way that products are merchandised on page (categorization, filters, sorting rules, internal search, recommendations, etc.) to leverage the user experience and clear KPIs, such as Bounce Rate, Cart Creation Rate, Conversion Rate
In this role, the owner must build strong relationships, standard procedures, service levels and routines especially around the (seasonal and regular) update of the e-commerce catalogue, but also within the merchandising area to secure appropriate exposure of products in different categories to support sales
This team will need to work very closely with the commercial team, from whom they will take their priorities. This will involve non-stop conversations about trading priorities, product launches and promotional campaigns. Constantly thinking about how we can best position our products to increase conversion rate, average order value and sales
KEY ACCOUNTABILITIES
Operational:
Product registration and maintaining in Hybris
Price Updates
Promotions set-up, including vouchers
Product catalogue maintaining
Pre-order process set-up
Selected frontend content management - upselling
Implementing and maintaining new e-commerce features: Trade-In, SC+, etc
Managing Enhanced Partner Programme stores
Requests documentation in Jira
Strategic:
Maximise, deliver, and optimise Samsung.com through effective merchandising, and tactical product management to increase conversion and sales
Daily curation and maintenance of all the sites to ensure correct listing of products, offers and content to help customers find products/promos
Liaise and work closely with key stakeholders to develop and test effective merchandising and tactical messaging that works together with UX and the overall customer journey
Generate and share ideas to optimise merchandising and conversion performance across the sites using a data driven approach to support the activity
Ensure all merchandising activity is correctly tagged in order to be able to report back effectively on the campaign and offer activity related to traffic, trends, CVR and sales
When required, assist with optimisation and personalisation activity with the wider .COM team
Monitor closely of what’s working/what’s not to make updates quickly and efficiently to ensure we’re trading the site to its full potential
Starszy specjalista / Starsza specjalistka ds. digital marketingu
Warszawa
Wygasła: 07.01.2024
pełny etat
kontrakt B2B
praca hybrydowa
starszy specjalista (Senior)
Obowiązki:
As The Digital Marketing Specialist, you will:
Management of Push notification campaigns and in app Push notifications
Work closely with our Campaign managers execute flawlessly daily PNs, segmentation files, production files and A/B test schedules
Support in the management of, Application content, SMS and Push calendars planning
Support the communication of key messaging through, push and IN- PNs
Support weekly, monthly and ad hoc reporting on, Site, SMS and Push performance metrics, analysing results and identifying opportunities to drive increased revenue
Work closely with the Campaign managers and the Data Analytics team to build out and maintain a segmentation strategy
Proactively resolve problems in order to keep workflow on schedule and escalate higher level conflicts to manager forresolution
As part of the Systems Group of Samsung SDS Europe Ltd (SDSE), the main responsibility of the role is to provide Web Hosting service to the Samsung affiliates in Europe, Middle East, Africa and CIS
KEY ACCOUNTABILITIES:
To provide technical guidance and support to Samsung on-line managers, marketers, promotion manager and webapps productive people
Promowanie i sprzedaż produktów Wolters Kluwer Polska Sp. z o.o. potencjalnym klientom B2B z rynku firm, kancelarii prawnych lub instytucji publicznych
Sprzedaż najwyższej jakości produktów – znanych i cenionych na rynku
Obsługa telefoniczna leadów generowanych przez potencjalnych klientów Wolters Kluwer Polska Sp. z o.o
Prezentacje produktów za pomocą nowoczesnych rozwiązań technologicznych
Implementing and maintaining new e-commerce features: Trade-In, SC+, etc
Managing Enhanced Partner Programme stores
Requests documentation in Jira
Strategic:
Maximise, deliver, and optimise Samsung.com through effective merchandising, and tactical product management to increase conversion and sales
Daily curation and maintenance of all the sites to ensure correct listing of products, offers and content to help customers find products/promos
Liaise and work closely with key stakeholders to develop and test effective merchandising and tactical messaging that works together with UX and the overall customer journey
Generate and share ideas to optimise merchandising and conversion performance across the sites using a data driven approach to support the activity
Ensure all merchandising activity is correctly tagged in order to be able to report back effectively on the campaign and offer activity related to traffic, trends, CVR and sales
When required, assist with optimisation and personalisation activity with the wider .COM team
Monitor closely of what’s working/what’s not to make updates quickly and efficiently to ensure we’re trading the site to its full potential
prowadzenie rozmów handlowych w oparciu o pakiet produktów i usług o wysokim standardzie,
realizowanie planów sprzedażowych,
pozyskiwanie nowych klientów oraz rozszerzanie portfela produktów Klientów aktualnych B2B z rynku firm, kancelarii prawnych oraz instytucji publicznych (szkół, urzędów miast, urzędów gmin..),
generowanie szans sprzedażowych i prezentacje produktu podczas rozmów telefonicznych
prowadzenie rozmów handlowych w oparciu o pakiet produktów i usług o wysokim standardzie,
realizowanie planów sprzedażowych,
pozyskiwanie nowych klientów oraz rozszerzanie portfela produktów Klientów aktualnych B2B z rynku firm, kancelarii prawnych oraz instytucji publicznych (szkół, urzędów miast, urzędów gmin..),
prowadzenie rozmów handlowych w oparciu o pakiet produktów i usług o wysokim standardzie,
realizowanie planów sprzedażowych,
pozyskiwanie nowych klientów oraz rozszerzanie portfela produktów Klientów aktualnych B2B z rynku firm, kancelarii prawnych oraz instytucji publicznych (szkół, urzędów miast, urzędów gmin..),
prowadzenie rozmów handlowych w oparciu o pakiet produktów i usług o wysokim standardzie,
realizowanie planów sprzedażowych,
pozyskiwanie nowych klientów oraz rozszerzanie portfela produktów Klientów aktualnych B2B z rynku firm, kancelarii prawnych oraz instytucji publicznych (szkół, urzędów miast, urzędów gmin),