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Payroll Operations Specialist - Europe
Aleje Jerozolimskie 92, Ochota, Warszawa
Wygasła: 17.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Perform payroll-related functions in accordance with country and local regulations, including but not limited to processing new hires, termination, status changes, tax changes, wage garnishments, deductions etc
Review and verifies payroll data in a timely manner, calculate overtime and other pay premiums, and enters payroll data in accordance with country rules and regulations. Perform manual checks and controls as necessary
Respond to routine inquiries from employees, internal stakeholders, and authorities, concerning payroll deductions and accruals, wage garnishments, child support payments, employment verifications, etc. Perform administrative tasks as needed
Check month-end reports as provided by payroll partners, and coordinate with Accounting the payroll journal entries check, posting and reconciliation, instruct Finance to issue payroll-related payments (salaries, taxes, social security, pension, etc.)
Assist with internal, external, and statutory audits as needed, assist with the development and implementation of payroll practices, policies, and procedures as well as continuous improvement projects
Account for actual results of ADC Stakeholders, ensuring all month, quarter and year end deadlines are met and that reporting is in line with IFRS/GAAP
Account for incoming and outgoing bank transactions. Maintain active communication with Group Accounting for timely recording and resolution of reconciling transactions
Create journal entries for sales/purchase invoices coded with the correct GL codes and prepare reports
Reconcile Balance Sheet accounting in line with the matrix, follow up and resolve any discrepancies
Perform month end close
Manage recurring entries associated with intangible assets, prepaid contracts, cost allocation and other standard monthly transactions
Timely process payment allocation of customer remittances and/or line item offsets/updates
Perform possible residual or deduction item posting, routing, assignment, and/or coding
Possibly process billing and/or track Accounts Receivable collection for revenue streams which could include customer dunning, statement distribution, and/or customer contact for past due balances
Perform variance analysis, corrections, and/or reporting related to billing activity
Perform monthly reconciliation of billing for assigned revenue streams
Internal and External Auditor liaison as required
Possibly assist with month-end financial entries and/or reporting
Conduct transactions that are processed according to desktop procedure and/or prescribed process maps, escalating exceptions
Ensure that the relevant Business Partners and their teams are aware of any relevant billing issues, working together to resolve the issues
Abide by internal controls including periodic reporting to management
Serve as Key Operations Project Leader on strategic manufacturing projects / programs
Have oversight and management within multiple areas and may be accountable for managing multiple programs concurrently. On larger programs, you will work closely with the International Operations Leadership Team to ensure proper coordination and communication of all critical cross-functional activities
Be responsible for updating the Ops Leadership Team and Diabetes Domain Leadership Team on program status on a regular basis
Ensure manufacturing readiness as part of equipment improvement and production transfer programs. Oversee the development of Manufacturing and Validation plans consistent with Ascensia Diabetes Care procedures for Verification, Validation and Qualification supporting Product Design Transfer and Production processes
Be responsible for ensuring that the program requirements and deliverables will result in the manufacturability of product that will meet the established schedule, budget, standard product cost, and quality commitments as well as accountable for overseeing the successful manufacture and validation of products by ensuring that all manufacturing documentation is in place, and that a functional control system was established. You will be responsible for ensuring that production product quantities have been made, tested and ready for distribution in time to meet established schedules
Assist in developing manufacturing technology road maps to define supply base technology requirements that are essential to support BGM and CGM products for Diabetes Care
Pursue Value Engineering collaboration and early supplier involvement with key suppliers to assure optimum design for cost, manufacturability, and flexibility. Identify cost savings ideas and implement them through design and process changes
Interact daily with Engineers – working on Engineering changes and development of products. Aiding engineers in their ability to communicate ideas via concept and production drawings
Check the progress on projects delegated including layouts, details, Engineering Changes, etc., for accuracy in design per the engineering and drafting standards adopted by the company
Create solid models and drawings for components and packaging assemblies utilizing Autodesk tools
Account for actual results of ADC entities in Europe, ensuring all month, quarter and year end deadlines are met and that reporting is in line with IFRS/GAAP
Account for incoming and outgoing bank transactions. Maintain active communication with Group Accounting for timely recording and resolution of reconciling transactions
Create journal entries for sales/purchase invoices coded with the correct GL codes and prepare reports
Reconcile accounts receivable and payable transactions and resolve any discrepancies
Assist with period end closing and reporting
Manage recurring entries associated with intangible assets, prepaid contracts, cost allocation and other standard monthly transactions
Coordinate and support identification and monitoring of DEOs including, global standards, regulations, and guidance documents
Maintain a Master List containing the latest version of all applicable DEOs
Identify a SME for each DEO, whose responsibility is to monitor the status of the document and complete reviews / gap assessments as required
Provide advice to global program teams concerning the definition and implementation of standards and regulatory requirements
Cooperate with relevant stakeholders, such as Ascensia project teams to develop gap assessment plans for regulatory submissions and other compliance activities
Plan and track with relevant stakeholders, DEO on-time implementation activities including case closure and respective controls (as needed)
Serve as a direct Quality interface to Contract Manufacturers, proactively monitoring and measuring process quality, and performance trends, and resolving quality issues/escalations
Oversee and serve as system administrator for the Supplier Quality Corrective Action database. Includes managing ongoing system improvements, account management, training for new suppliers, developing and communicating metrics to the Supplier Quality team to ensure timely closure of actions
Represent Product Quality on Product Lifecycle Management (PLM) teams, New Product Development Quality Element Teams and other project teams
Serve as supplier quality auditor, managing planning, execution, reporting and closure of audits and audit findings
Coordinate and support the monitoring of Environment-related documents of external origin including, global standards and guidance documents
Plan, forecast and analyze expenses of the assigned functions
Support Monthly/Quarterly financial closing processes
Monitor the quality of posted expenses, identify issues and areas of improvement, and coordinate with peers from other departments to perform correction and improvement activities
Prepare and present monthly financial reports to Function Heads
Support and advise Function Heads to steer the business based on the corporate guidance
Management of intercompany shipments, co-ordination of documents with the logistics department and 3rd party logistics provider for supply planning team
Supporting the reporting and monitoring of the defined key performance indicators (e.g. inventory levels, schedule attainment and customer service level) for the EEMEA Supply Team
Monitoring and assessment of gross sales demand for the incumbent portfolio from Ascensia Diabetes Care Holdings AG affiliates or external customers, to create the net demand plan including:
Management of inventory targets, parameters and master data settings in our planning & ERP systems
Generating Purchase Orders to 3rd party vendor(s) and goods receipt
Creation and Management of intercompany shipments
Key point of contact for internal & external customers and suppliers for the supply of the portfolio of products under the incumbent responsibilities, the management of Supplier to Customer supply chain issues. Including issue management & escalation to their line manager, to achieve clear and timely information on supply and priorities, and delivering high customer service levels
Manages product life-cycles for their portfolio, including coordination of change updates, changes and requests for new product introductions, and product eliminations. Whilst ensuring markets and customers are provided with compliant products
Accountable for handling all daily tasks related to local order-to-cash processes from order entry and data capturing to order monitoring and tracking. Answer order-related questions from internal and external customers in a timely manner
Interface externally with local customers in the market in the local language, on the phone, or via email
Ensure proactive collaboration internally with the commercial country organization, sales managers, accounting, and supply chain management
Support handling of customer complaints related to Commercial orders, analyze the situation and identify the root cause
Support invoicing processes and handling of returns as well as commercial disputes. Work closely with finance and accounting to help resolve any order-related burning issues
Support with month-end and internal control reporting in alignment with global requirements
Follow local order-to-cash processes and participate in regional/global process improvement initiatives
Analyze the global cost of goods data and prepare schedules with explanations of variances on global, regional and Business Unit levels for all levels of management
Support the planning and forecasting processes for the global cost of our goods and products,
Monitor the data quality of accounting, product and quantity data in our ERP system, identify issues and areas of improvement, and coordinate correction and improvement activities,
Participate in projects related to gross profit margin to support the operations function in managing financial between Ascensia and its sister companies and external partners,
Support Monthly/Quarterly Financial closing process and internal/external audit requirements
In this role, you will develop and execute environmental and sustainability processes and initiatives needed for Ascensia, its suppliers, and its customers. You will also serve as an internal champion to raise awareness of policies, trends, and best practices related to climate change adaptation, safety, transportation, materials management, and other sustainability and social responsibility topics across the lifecycle of our products. You will serve as the primary point of contact for external auditing and certification bodies on behalf of ADC to ensure compliance requirements (audits, reporting, responses) from critical customers and external stakeholders are understood and met. You will also work with key customers to understand their requirements and partner with key stakeholders to fulfill them, whether at the initial stages of a business partnership or on an ongoing basis
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Supply Manager
Warszawa
Wygasła: 01.09.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
What you will be doing:
• Monitoring and assessment of gross or net sales demand from Ascensia Diabetes Care Holdings AG affiliates or external customers to create the demand plan including: management of DemandCaster in consideration of inventory targets and master data settings), creation and Management of Customer Sales Orders, purchase Requisitions and intercompany Purchase Orders
• Key point of contact for Ascensia Diabetes Care Holdings AG affiliates, external customers and suppliers for the supply of the portfolio of products under the Supply Managers responsibility (e.g. Contour Plus Meters, Contour Link Meters and CGM related products)
• Responsible for management of Supplier to Customer supply chain issues, including issue management & escalation, and prioritization of activities across the supply chain
• Monitoring and achievement of agreed Supply Chain Key Performance Indicators (e.g. inventory levels, schedule attainment and customer service level, forecast accuracy)
• Manages product life-cycle projects, coordination of change requests for new product introductions, and product eliminations
• Support the product changes and ensure markets and customers are provided with compliant products where a requirements have risen to introduce changes to the products due to new or changing regulations, laws or other requirements
• The Supply Manager proactively manages the communication between Supplier and markets to achieve clear and timely information on supply and priorities, and delivering high customer service levels
Additional Tasks & Responsibilities:
• Support the transportation planning and freight management by overseeing the supply channels and defining the appropriate shipping modes and optimizing deliveries
Stock monitoring and reconciliation for assigned warehouses
• Coordinate a supply chain pipeline with defined key financials and be force of proposition for improvement opportunities with a particular focus in generating cost savings
• Be a SCM SME on cross-functional strategic initiatives affecting own portfolio & suppliers and upon agreement with supervisor be the SCM project lead and report within the Supply Chain team
Junior GL Team Leader with German– General Accounting
Warszawa
Wygasła: 25.08.2022
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
Support Country Finance Manager with VAT/ Ad hoc calculations/Audit queries
Accounting for actual results of ADC entities in Europe, ensuring all month, quarter and year end deadlines are met and that reporting is in line with IFRS/GAAP
Provide supporting documentations for audits and VAT/CIT filing
Respond to ad hoc information requests including from HQ, Accounts Payable, Internal or External Auditors and Finance Business Partners on a timely basis
Support the Team Leader to deliver continuous improvement across the Accounting function
Prepare standard reports to ensure relevant information is distributed for effective control and decision making
Create journal entries for sales/purchase invoices and ensure they are coded with the correct GL codes
Reconcile accounts receivable and payable transactions and resolve any discrepancies
Ensure compliance with policies and procedures across all daily processing activity
Responsible for recurring entries associated with intangible assets, prepaid contracts, cost allocation and other standard monthly transactions
Assist with period end closing and reporting
Support continuous improvement and lean initiatives that are implemented into the accounting area
Ensure accurate processing and data entry are performed on a daily basis
Ensure data integrity checks are performed to confirm all data has been passed through and posted between application modules
Conduct transactions are processed according to prescribed process maps, escalating exceptions
Accounting for incoming and outgoing bank transactions. Maintain active communication with Group Accounting for timely recording and resolution of reconciling transactions
Maintain regular balance sheet account reconciliations, ensuring that all balances are understood and correctly reconciled in both the functional and reporting currency
Assessment of performance for team members – half-year and annual review
Support team members with issues regarding operations
Single point of contact for finance controllers – assisting in queries and escalations
Monitoring and assessment of gross or net sales demand from Ascensia Diabetes Care Holdings AG affiliates or external customers to create the demand plan including:
Management of DemandCaster in consideration of inventory targets and master data settings)
Creation and Management of Customer Sales Orders,
Purchase Requisitions and intercompany Purchase Orders
Key point of contact for Ascensia Diabetes Care Holdings AG affiliates, external customers and suppliers for the supply of the portfolio of products under the Supply Managers responsibility (e.g. Contour Plus Meters, Contour Link Meters and CGM related products)
Responsible for management of Supplier to Customer supply chain issues, including issue management & escalation, and prioritization of activities across the supply chain
Monitoring and achievement of agreed Supply Chain Key Performance Indicators (e.g. inventory levels, schedule attainment and customer service level, forecast accuracy)
Manages product life-cycle projects, coordination of change requests for new product introductions, and product eliminations
Support the product changes and ensure markets and customers are provided with compliant products where a requirements have risen to introduce changes to the products due to new or changing regulations, laws or other requirements
The Supply Manager proactively manages the communication between Supplier and markets to achieve clear and timely information on supply and priorities, and delivering high customer service levels.\Support the transportation planning and freight management by overseeing the supply channels and defining the appropriate shipping modes and optimizing deliveries
Stock monitoring and reconciliation for assigned warehouses
Coordinate a supply chain pipeline with defined key financials and be force of proposition for improvement opportunities with a particular focus in generating cost savings
Be a SCM SME on cross-functional strategic initiatives affecting own portfolio & suppliers and upon agreement with supervisor be the SCM project lead and report within the Supply Chain team
Quality System Coordinator (Documentation Management Systems)
Warszawa
Wygasła: 30.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
Process new and changed procedures through request, authoring, review workflows. Monitor and perform periodic review of procedures, process local and translated procedures in a system to ensure compliance. Provide released procedures to the Learning Management System (LMS) administrator for training purposes
Perform verification and validation testing of DMS to support planned changes to EDMS
Administer the routine activities to support the EDMS such as setting up new user accounts and establishing and maintaining folder structures
Troubleshoot issues that arise from users, helping to achieve smooth operations of the system and during processing of documents. cooperate with IT team to solve system issues
Identify system or documentation deviations and initiate appropriate investigation or corrective action
Support in creating and evaluating complaint summary reports for trends and provide summaries of those reports for management. Monitor product performance in the field through worldwide complaint trending analysis. Support in providing monthly metrics analysis to multiple groups responsible for product management
Create specific reports for audits, company alliances, and internal ad hoc requests and assist with process improvement initiatives by providing statistical and analytical support
Run new master data records set-up, changes and data enrichment in support of all business processes while meeting or exceeding stated service level requirements either manually or via mass uploads
Support accurate and effective master data management, including new data creation, data updates, de-duplications, records cleansing, analysis, audits, data reconciliation, maintenance support, documentation, reporting and communication
Co-ordinate field level updates to master records based on defined processes, in collaboration with colleagues / SMEs from different departments responsible for specific information
Secure adherence to the related documents (procedures, SoPs, definitions, work instructions, controls etc.) at each stage of the process
Obtain and log necessary approvals for updating specific fields for master records. (incl. supporting documentation) for all new/changed master records, including managing compliance with required legal documents
Diligence in actions resulting in data being in full compliance with the rules
Analyse the validity of the master data creation request by ensuring that no viable duplicated of the requested master data exists
Support and share knowledge with other master data specialists. Conduct or participate in cross-training with other team members
Lead monitoring of data quality issues and performance data quality improvement efforts accordingly. Prioritise data quality issues, root cause analysis and data cleansing activities
Serve as IT project Quality team member as requested in support of business application (IT) and IT infrastructure projects. Train and advise IT project teams on required activities, deliverables, and dependencies to achieve project goals in full compliance with company validation procedures
Work with business users across departments to evaluate new IT business solutions to establish to what extent, if any, those applications, cloud systems, or infrastructure systems include Quality data, records, or transactions
Develop project plans including, but not limited to, Quality plans, Validation Plans, and Data Migration Plans. Provide expertise to the IT project team regarding organizational process implementation on the project. Answer questions about software and system development life cycle processes and process compliance issues throughout the project lifecycle
Interface with supplier and customer Quality personnel on projects to coordinate software regulatory and development processes and deliverables
Drive formal document peer reviews for project deliverables to minimize documentation defects and set a high bar for documentation quality
Serve as software/hardware/cloud Subject Matter Expert support on evaluations and audits of suppliers of business software. Prepare supplier software evaluation reports, gap analyses, and risk management plans to ensure that key software suppliers plan and deliver appropriate software and documentation
Support continuous efforts to improve the organizational software quality system to ensure regulatory compliance, audit readiness and to assure state-of-the-art software development methods
Lead the team of 6 highly skilled and cross functional master data specialists supporting core customer, vendor and processes
Establish and lead all Master data governance related processes and committees in collaboration with x-functional experts, contributors and teams
Support accurate and effective master data management, including new record creation, updates, de-duplications, records cleansing, analysis, audits, data reconciliation, maintenance support, documentation, reporting and communication
The Master Data Manager ensures that all master data (across domains) is maintained with high data quality, clearly defined processes, fit for purpose tools, appropriate governance and within regulations
Manage new customer, vendors, products and prices set-ups, changes and data enrichment in support of all business processes while meeting or exceeding stated service level requirements. Support synchronization of ERP/NetSuite master data with the CRM/MS Dynamics system while adhering to ICS controls
Leads accurate and effective Customer Master Data Management (CMDM), including customer data updates, data maintenance, and cleansing, analysis, audits, data reconciliation, maintenance support, documentation, reporting and communication
Lead all internal master data management activities and projects to proactively improve the overall state of master data processes, quality and ownership across the organization
Lead the governance of master data with key stakeholder groups to ensure defined processes are effectively rolled out across the organization and adherence is improved
Closely cooperate with Operations, Finance, Customer Order Services, Credit & Collection, and Accounting departments. Serve as the overall point of contact for all MDM considerations and acts as a key liaison across the ADC organization/regions
Provide thought leadership across all master data management domains (e.g. products, vendors, customer) and collaborate with other domain leads to ensure consistency of processes
Participates in internal / external audits and represent master data in various related projects and governance activities
Organize meetings and conferences, including assemble and distribution of the agenda materials
Perform secretarial and administrative support including schedule and coordination of meetings, appointments, travel and logistic arrangements, office supply orders, visit cards
Conference-room services (setting or clearing the tables, responsible for the supply of cold and hot beverages, according bookings)
Handle requests for information and data including sort and distribution of incoming correspondence. Reception and dealing with parcels
Contact with patients/clients via phone, e-mail and on-site visits at the office. Providing information about all Ascensia Diabetes Care products, answering their enquiries or requests
Support monitoring CRM system and dealing with orders
Supporting the execution of the Risk Management strategy for ADC and is responsible for ensuring that requirements in international standards and regulations are identified and implemented in relevant procedures
Preparing risk management documentation to support regulatory submissions to applicable regulatory authorities globally
Representing Risk Management function to provide expertise across the process risk management activities
Collaborating with relevant process owners to ensure timely preparation of relevant process risk assessments
Supporting medical device risk management activities throughout the product lifecycle
Involvement in other Quality Management System activities, including CAPA, internal audits, and management of documents of external origin
Daily management of 4 PL/3PL/LSPs Exception management (transport, warehousing)
Detailing solutions in close collaboration with 4PL,3PL , LSPs operations to manage escalations
Proactively monitoring 4PL and LSPs carrier performance against agreed SLAs for Road, Ocean, Air (Inbound , Outbound) Lead times and actively support MBRS
Using related Warehousing and Transport data analytics to control and improve visibility
Drive operational improvements with 4PL and LSPs , including drive cost and service improvement projects
Support local Implementation of RFQ across the different 4PL and LSP locations on select projects
First point of contact for operational logistics escalations at a central level
Define actions for Complaint resolution and Root cause analysis as preventive measures
Analyze and interpret relevant financial data and business metrics/KPI by working closely together with international operations function leadership team,
Participate and coordinate annual budget and periodic forecast processes,
Supporting Monthly/Quarterly Financial closing process and internal/external audit requirements,
Participation in develop and improvement of financial reporting and finance process improvement projects,
Support Item Master Data governance,
Question current state and facilitate stakeholders to identify opportunities for improvement
Performs payroll-related functions in accordance with country and local regulations, including but not limited to processing new hires, termination, status changes, tax changes, wage garnishments, deductions, and direct deposit, etc
Reviews and verifies payroll data in a timely manner, calculates overtime and other pay premiums, and enters payroll data in accordance with country rules and regulations. Performs manual checks and controls as necessary
Oversees maintenance of payroll records and files including but not limited to sick time and vacation and other accrued leave
Responds to routine inquiries from employees, internal stakeholders and authorities, concerning payroll deductions and accruals, wage garnishments, child support payments, employment verifications, etc. Perform administrative tasks as needed, including maintaining Time Management system
Checks month-end reports as provided by payroll partners, and coordinate with Accounting the payroll journal entries checks and posting ; prepares accounting accruals as needed ; assists Finance to reconcile all payroll-related accounts and activities
Instructs Finance to issue payroll-related payments (salaries, taxes, social security, pension, etc)
Assists with internal, external and statutory audits as needed
Assists with the development and implementation of payroll practices, policies, and procedures as well as continuous improvement projects
Accounting for actual results of ADC entities in Europe, ensuring all month, quarter and year end deadlines are met and that reporting is in line with IFRS/GAAP
Accounting for incoming and outgoing bank transactions. Maintain active communication with Group Accounting for timely recording and resolution of reconciling transactions (cooperation with AP/AR teams)
Create journal entries for sales/purchase invoices and ensure they are coded with the correct GL codes
Assist with period end closing and reporting
Prepare standard reports to ensure relevant information is distributed for effective control and decision making
Support continuous improvement and lean initiatives that are implemented into the accounting area
Ensure accurate processing and data entry are performed on a daily basis
Ensure data integrity checks are performed to confirm all data has been passed through and posted between application modules
Conduct transactions are processed according to prescribed process maps, escalating exceptions
Ensure compliance with policies and procedures across all daily processing activity
Responsible for recurring entries associated with intangible assets, prepaid contracts, cost allocation and other standard monthly transactions
Maintain regular balance sheet account reconciliations, ensuring that all balances are understood and correctly reconciled in both the functional and reporting currency
Respond to ad hoc information requests including from HQ, Accounts Payable, Internal or External Auditors and Finance Business Partners on a timely basis
Ensuring a high stock accuracy between DHL and ADC system (physical and system technical). Avoidance of goods delivery bottlenecks, control of shelf life and disposal of expired goods. Coordination of physical warehouse inventory processes, relocation of goods and monitoring of returns as well as the correct mapping of all warehouse movements in Netsuite (ERP)
Responsible for interface management with external warehouse or logistics service providers to organize local distribution of goods and escalation to GSCM Holding
Preparation of appropriate reports on backorder, actual sales, local inventory including out-of-stock risks and forecast QTY as well as forwarding the information to the commercial team
Support the local S&OP process for DACH and Benelux countries by, organizing and facilitating the meeting, engaging key stake holders such as sales, marketing, controlling and country heads, creating a forum to documenting and share decision making locally and with global functions
Provide leadership, technical knowledge and expertise to project teams on launches, product changes, rework / promotional activities or process improvements. Ensure new products, packaging changes, and promotions are planned for and aligned with Global Supply Chain as well as coordinated at the local and/or regional Distribution Center
Monitor key performance metrics (Service Level Agreements) and publish inventory reports for internal and corporate use, ensure regular reporting to Ascensia Corporate Headquarters
Review existing demand to deliver and order to cash return processes, systems, procedures & policies to improve customer service and gain both operational and cost efficiencies
Acts as one of the key users of Kyriba for the accounting and NetSuite related interfaces, with the main focus on intercompany loan management and cash accounting. Provides introduction and training to other users involved in Kyriba-NetSuite interfaces
Supports with the global Asset & Equity Management
Assists in month-, quarter-, and year-end close process and reporting
Assists in audit (reviews), including year-end closing and ADC Group reporting
Focus on general optimization of AR and AP Aging reports of all ADC subsidiaries
Research, track, and resolve accounting problems
Reconcile accounts on a regular basis in cooperation with Financial Accounting Service Center
Utilize diverse technical skills including Microsoft Office and NetSuite to complete tasks most optimal and efficient
Manage an Operations Engineering Change Management team responsible for the product lifecycle engineering change processes and records
Lead one or more product support teams consisting of functional/departmental representatives accountable for the lifecycle management of products from initial concept to post launch phase
Participate on new product development teams consisting of functional/departmental representatives from Quality, R&D, Medical, Marketing, Program Management, and Regulatory who are accountable for the development of new products and services
Maintain overall responsibility for the product’s design, risk management, manufacturing and packaging processes and develop validation plans consistent with the internal process guidelines and all Ascensia Diabetes Care (ADC) procedures for verification, validation and qualification of any product or process changes, for Products in the Medical Industry
Develop and manage engineering change requests to products, processes or packaging and labeling
Motivate and lead personnel assigned to the product support team in order that they become effective team players and work aggressively to meet team goals and commitments
Regularly communicate product status and issues with functional managers in Operations at multiple sites
Pursue value engineering collaboration opportunities and early involvement with key suppliers to identify ways to reduce product costs and improve manufacturability
Be responsible for preparation and assembly of documentation required from Operations reviews and new product development reviews
Address field complaints by finding the root causes of their failures and implement corrective actions
Identify potential issues and implement preventative actions
Identify cost savings ideas and implement them through design and process changes
Provide technical support for product production issues
Address market needs that could lead to product changes and greater market share
Address regulatory changes in the countries to ensure the product is compliant
Develop and review software changes for ADC products and processes
Support new product development as member of technical review committee