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Our People Function works across brands, geographies, and cultures to support one global Maersk. As HR Generalist, you’ll play a vital part in our success, supporting our employees with their HR queries so that they can focus on their own jobs. Taking care of their issues, whether big or small, and making sure they get a great employee experience in every interaction with HR
The People (HR) team for Poland is looking for HR Generalists to join our great team in Łódź and Mszczonów. These roles provide support to our warehouses across Poland and are based on-site with some travel
Your role as HR Generalist will be to solve the HR-related queries of our employees and leaders and make sure their interaction with HR results in a great experience. For this you will:
• Own people’s queries about HR policies and procedures, understand their needs, investigate options, seek solutions, and partner with other HR colleagues to resolve the queries
• Work in close connection with our warehouse leaders to support with absence, discipline and grievances issues
• Support leaders and employees with queries regarding pay and benefits and time and attendance
• Support and coach leaders in recruitment processes, interviewing with them as required
• Collaborate with the managers to draft and deploy a site engagement plan
• Actively work in Workday (our HR management system) and maintain case trackers, driving timely action where needed
• Support employees with their benefits, policy & procedure queries, understand their needs, investigate options, seek solutions, and partner with other HR colleagues to resolve the queries
• Guide and train employees and managers in the HR systems and HR service delivery model
• Support the delivery of the HR Cycle with co-ordination and administration related to hiring, onboarding, annual performance management, job moves, exit, etc
• Implement a comprehensive communication plan to ensure all company and site updates reach all associates, utilizing various channels such as notice boards, TV screens, start-of-shift briefs, etc
• Ensure the accuracy, compliance, and effectiveness of various HR-related documents. Key documentation review responsibilities could include Employee Records, HR Policies & Procedures, Compliance Auditing, and Benefits & Compensation. Mitigate potential legal and compliance risks through diligent review and maintenance of documentation
• Active participation in various HR related projects
Our People Function works across brands, geographies, and cultures to support one global Maersk. As HR Generalist, you’ll play a vital part in our success, supporting our employees with their HR queries so that they can focus on their own jobs. Taking care of their issues, whether big or small, and making sure they get a great employee experience in every interaction with HR
The People (HR) team for Poland is looking for HR Generalists to join our great team in Łódź and Mszczonów. These roles provide support to our warehouses across Poland and are based on-site with some travel
Your role as HR Generalist will be to solve the HR-related queries of our employees and leaders and make sure their interaction with HR results in a great experience. For this you will:
• Own people’s queries about HR policies and procedures, understand their needs, investigate options, seek solutions, and partner with other HR colleagues to resolve the queries
• Work in close connection with our warehouse leaders to support with absence, discipline and grievances issues
• Support leaders and employees with queries regarding pay and benefits and time and attendance
• Support and coach leaders in recruitment processes, interviewing with them as required
• Collaborate with the managers to draft and deploy a site engagement plan
• Actively work in Workday (our HR management system) and maintain case trackers, driving timely action where needed
• Support employees with their benefits, policy & procedure queries, understand their needs, investigate options, seek solutions, and partner with other HR colleagues to resolve the queries
• Guide and train employees and managers in the HR systems and HR service delivery model
• Support the delivery of the HR Cycle with co-ordination and administration related to hiring, onboarding, annual performance management, job moves, exit, etc
• Implement a comprehensive communication plan to ensure all company and site updates reach all associates, utilizing various channels such as notice boards, TV screens, start-of-shift briefs, etc
• Ensure the accuracy, compliance, and effectiveness of various HR-related documents. Key documentation review responsibilities could include Employee Records, HR Policies & Procedures, Compliance Auditing, and Benefits & Compensation. Mitigate potential legal and compliance risks through diligent review and maintenance of documentation
• Active participation in various HR related projects
Ensure system integration differences gets resolved by Error Handling and that operational transactions are accurately, adequately and completely recorded in the required timeframes;
Control over quality, accuracy, completeness and timeliness of Revenue by monitoring timeliness and accuracy of estimates, timeliness of customer invoicing;
Prepare and review weekly and monthly Financial reports on a weekly basis with a particular emphasis on ensuring all loss making jobs are signed-off by the appropriate authority (defined in the Area Local authority matrix);
Assist the CSO and Finance teams at any time including during Audits, and other reviews to ensure that necessary documentary evidence, records are provided as per APMM guidelines;
Drive Control Manual (RICC);
Ensure all training needs for local SU’s & organization are covered. This includes creating new training materials, delivering training and taking responsibility of specific training topics;
Report to BCO Manager, scope of works within entire Customer Service Department and can be extend to whole organization depending on the area’s strategy and spot assignment in terms of collaboration under one Maersk
Together with your team, you will be responsible for creating tailor-made logistics solutions for our customers, enabling them to outsource their logistics value chain to us. Your job will be to create truly integrated end-to-end logistics services and transportation solutions that moves the world for our customers. This involves owning the customer experience by managing the shipment process and coordinating with the various countries and global logistics teams
In addition, you will:
• Build customer relationships and be curious about customer business needs and drivers in order to better serve them and identify new business opportunities
• Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
• Coordinate with the commercial organization on customer commitments and forecasts
• Advise Maersk management on potential service failures and trends
• Drive continuous improvement to satisfy customers and ensure we do things better and smarter
• Support the digitization agenda by positively influencing customers’ uptake of new e-features
Together with your team, you will be responsible for creating tailor-made logistics solutions for our customers, enabling them to outsource their logistics value chain to us. Your job will be to create truly integrated end-to-end logistics services and transportation solutions that moves the world for our customers. This involves owning the customer experience by managing the shipment process and coordinating with the various countries and global logistics teams
In addition, you will:
• Build customer relationships and be curious about customer business needs and drivers in order to better serve them and identify new business opportunities
• Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
• Coordinate with the commercial organization on customer commitments and forecasts
• Advise Maersk management on potential service failures and trends
• Drive continuous improvement to satisfy customers and ensure we do things better and smarter
• Support the digitization agenda by positively influencing customers’ uptake of new e-features
Site Manager position will be based in Łódź warehouse - part of Maersk Contract Logistics business. Site Manager will focus on maximising the weekly, monthly and annual performance of the site by providing leadership, fulfilling customer requirements, operational performance, a motivated work force, succession planning and great engagement of employees
The position will involve:
• Taking operational leadership for managing a safe and efficient warehouse operation in line with company and customer expectations
• Main point of contact for customer escalation and customer communication
• Liaise on a daily / weekly basis with customers, working in partnership to establish and build strong proactive relationships
• Driving and establish new standards within the operation by managing and motivating the team to ensure that colleagues and assets are used effectively to attain optimum performance in terms of commercial efficiency and customer service levels
• Developing a culture-based on health & safety, performance, engagement and continuous improvement
• Ensuring customer service levels exceeds expectations through effective communication and planning
• Anticipating and manage changes generated by changing customer requirements
• Ensure processes and procedures are in place, monitored and improved
• Demonstrating a positive and pro-active approach to the operation, identifying potential risks and opportunities and act accordingly to protect customer service levels
Standardize, structuralize and simplify price components to enable the level of automation and digitalization
Improve new-business win and retention ratio by “Price-to-Win” strategy to support the growth ambition.Differentiated pricing strategy and execution for target customer verticals and segmentations
Market intelligence consolidating and broadcasting to Area Product community
Adopt the regional pricing strategies into Area specific pricing strategies
Sets catalogue prices for standardized products
Delivers standardized prices & solutions into Area Sales
Delivers standardized prices & solutions into other Product functions
Lead the team to drive continuous improvement, monitor team performance against KPIs and targets and take corrective actions as required. Act as a role model by representing the voice of the customers throughout the organisation whilst protecting the company’s interests
Provide solutions and take the lead in resolving end-to-end process issues. Take full ownership in resolving cross-team and cross-functional issues
Main responsibilities:
• Manage, supervise and provide leadership for all aspects of the Customer Experience team activities, driving implementation of commercial and operational strategies
• Manage and drive adherence to standardize processes and tasks
• Organize, coach, challenge, develop and remunerate all direct reports
• Provide proactive daily support to the team
• Maintain and develop existing and new customers through planned individual account support
• Support global Care Business Partners and KC community in growing the business while keeping the required standards of the service
• Promote E-commerce channels
• Analyze business activities and suggest solutions
• Provide regular coaching to direct reports enabling the development of the leadership pipeline
Together with your team, you will be responsible for creating tailor-made logistics solutions for our customers, enabling them to outsource their logistics value chain to us. Your job will be to create truly integrated end-to-end logistics services and transportation solutions that moves the world for our customers. This involves owning the customer experience by managing the shipment process and coordinating with the various countries and global logistics teams
In addition, you will:
• Build customer relationships and be curious about customer business needs and drivers in order to better serve them and identify new business opportunities
• Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
• Coordinate with the commercial organization on customer commitments and forecasts
• Advise Maersk management on potential service failures and trends
• Drive continuous improvement to satisfy customers and ensure we do things better and smarter
• Support the digitization agenda by positively influencing customers’ uptake of new e-features
Together with your team, you will be responsible for creating tailor-made logistics solutions for our customers, enabling them to outsource their logistics value chain to us. Your job will be to create truly integrated end-to-end logistics services and transportation solutions that moves the world for our customers. This involves owning the customer experience by managing the shipment process and coordinating with the various countries and global logistics teams
In addition, you will:
• Build customer relationships and be curious about customer business needs and drivers in order to better serve them and identify new business opportunities
• Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
• Coordinate with the commercial organization on customer commitments and forecasts
• Advise Maersk management on potential service failures and trends
• Drive continuous improvement to satisfy customers and ensure we do things better and smarter
• Support the digitization agenda by positively influencing customers’ uptake of new e-features
Together with your team, you will be responsible for creating tailor-made logistics solutions for our customers, enabling them to outsource their logistics value chain to us. Your job will be to create truly integrated end-to-end logistics services and transportation solutions that moves the world for our customers. This involves owning the customer experience by managing the shipment process and coordinating with the various countries and global logistics teams
In addition, you will:
• Build customer relationships and be curious about customer business needs and drivers in order to better serve them and identify new business opportunities
• Ensure the whole shipment life cycle is executed smoothly, monitor agreed service-level agreements and identify root causes if expectations are not met
• Coordinate with the commercial organization on customer commitments and forecasts
• Advise Maersk management on potential service failures and trends
• Drive continuous improvement to satisfy customers and ensure we do things better and smarter
• Support the digitization agenda by positively influencing customers’ uptake of new e-features
Standardize, structuralize and simplify price components to enable the level of automation and digitalization
Improve new-business win and retention ratio by “Price-to-Win” strategy to support the growth ambition.Differentiated pricing strategy and execution for target customer verticals and segmentations.
Market intelligence consolidating and broadcasting to Area Product community
Adopt the regional pricing strategies into Area specific pricing strategies
Sets catalogue prices for standardized products
Delivers standardized prices & solutions into Area Sales
Delivers standardized prices & solutions into other Product functions
Extract the T&A data and provide the same to payroll provider
Validate payroll results & provide approvals for final pay credits based on control reports
Annual payroll reconciliation and new Payroll Year preparation
Ensure timely Social Insurance Tax Payment and Reporting
Manage advance payments
Adjust basic time configuration of systems after initial implementation, as approved/required
Track vendor deliverables on payroll SLAs vide defined payroll metrics
Be risk aware and help identify, report, mitigate and track risks in the payroll delivery process
Support the Payroll team lead in providing necessary data and clarifications to questions raised by audit – internal and external
Manage the timely submission of RICC controls
Participate in Time and Attendance initiatives including system upgrades, communication of changes to People Partners, testing and documenting all changes for historical and record retention policies, project support as needed
Interfaces with People Partner to support employee/ manager queries
Identify improvement opportunities in regional processes and raises them to global process managers
Extract the T&A data and provide the same to payroll provider
Validate payroll results & provide approvals for final pay credits based on control reports
Annual payroll reconciliation and new Payroll Year preparation
Ensure timely Social Insurance Tax Payment and Reporting
Manage advance payments
Adjust basic time configuration of systems after initial implementation, as approved/required
Track vendor deliverables on payroll SLAs vide defined payroll metrics
Be risk aware and help identify, report, mitigate and track risks in the payroll delivery process
Support the Payroll team lead in providing necessary data and clarifications to questions raised by audit – internal and external
Manage the timely submission of RICC controls
Participate in Time and Attendance initiatives including system upgrades, communication of changes to People Partners, testing and documenting all changes for historical and record retention policies, project support as needed
Interfaces with People Partner to support employee/ manager queries
Identify improvement opportunities in regional processes and raises them to global process managers
Responsible for the accuracy and completeness of facility reporting a GP and Ebit level and generating clear understanding of product profitability in support of the finance business partners
Accountable for month end and reporting of financial performance & risk
Specific Responsibilities:
• Work with the general manager of site to ensure all revenue and costs at a GP level are transacted in the finance system
• Be responsible for Month-end GP reporting, Review and propose any adjustment needed to ensure arcuate job costing
• Review and sign off all site costs and ensure monthly costs are paid or are accrued in the month end reporting
• Provide full customer, material profit transparency to the Financial business partners, General Manager and Product Managers
• Conduct and be responsible for internal audit processes, ensuring compliance to defined best practice and maintain our operational procedures
• Provide weekly update on volume reporting for the site
Responsible for the accuracy and completeness of facility reporting a GP and Ebit level and generating clear understanding of product profitability in support of the finance business partners
Accountable for month end and reporting of financial performance & risk
Specific Responsibilities:
• Work with the general manager of site to ensure all revenue and costs at a GP level are transacted in the finance system
• Be responsible for Month-end GP reporting, Review and propose any adjustment needed to ensure arcuate job costing
• Review and sign off all site costs and ensure monthly costs are paid or are accrued in the month end reporting
• Provide full customer, material profit transparency to the Financial business partners, General Manager and Product Managers
• Conduct and be responsible for internal audit processes, ensuring compliance to defined best practice and maintain our operational procedures
• Provide weekly update on volume reporting for the site
Responsible for the accuracy and completeness of facility reporting a GP and Ebit level and generating clear understanding of product profitability in support of the finance business partners
Accountable for month end and reporting of financial performance & risk
Specific Responsibilities:
• Work with the general manager of site to ensure all revenue and costs at a GP level are transacted in the finance system
• Be responsible for Month-end GP reporting, Review and propose any adjustment needed to ensure arcuate job costing
• Review and sign off all site costs and ensure monthly costs are paid or are accrued in the month end reporting
• Provide full customer, material profit transparency to the Financial business partners, General Manager and Product Managers
• Conduct and be responsible for internal audit processes, ensuring compliance to defined best practice and maintain our operational procedures
• Provide weekly update on volume reporting for the site
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
In this role, you have the overall sales responsibility for customer relationships and performance of an assigned customer portfolio for a direct customers base in geographical area
Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the National Sales Team for Poland
Establish strong, multi-level, win/win relationships with new and existing customers (including main decision makers and influencers)
Drive and closely monitor volume and revenue to optimize profit and (over)achieve yearly volume, GP and revenue, targets
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements)
Provide market feedback to stakeholders on a regular basis
Offer timely quotations and solutions to customers and actively sell our products and services
Ensure Customer Relationship Management tools are updated on time and with high-quality data
Take an active role in internal as well as external customer meetings together with Sales Manager/Product and Revenue Management /Customer Experience/Operations etc
Request credit agreements for new accounts and upon request from finance provide input on existing agreements
The primary purpose of this role is to lead the Field Sales team in Poland which is focused on Airfreight, FCL, LCL, CHB and Intermodal offerings towards customers. This is the so called transported by service offering of Maersk. The leader is responsible to setup a team and lead the local sales team in Poland to ensure delivery of business objectives and targets. Secondly, he maintains senior relationships with top accounts and makes joint sales calls with the sales representatives. In addition to ensure optimal activity management and account management to truly understand customers and their needs across the country and to develop solutions that address the customer’s requirements with cost-effective, high quality logistics solutions which can be effectively implemented and executed. You will have the following responsibilities, amongst others:
• Overall responsibility for delivering the results and targets for the mentioned Maersk “transported by” products
• Performance management and continuous optimization of performance and business development
• Creating and leading a motivated team with a winning culture
• Coaching and mentoring to build team culture, organizational capability, talent and bench strength
• Ownership and driving the commercial transformation of the Maersk integrator vision
• Be an active commercial Team member and role-model of our company culture, drive employee engagement and initiatives cross-functional projects
• Maintains senior relationships with top accounts
• Ensures optimal activity management and account management to truly understand customers and their needs
Procurement Manager Contract and Cold Chain Logistics
Mszczonów
Wygasła: 02.11.2022
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
Accountable for self-leading the sourcing programmes, portfolios and projects related to primarily new site creation, existing site improvements and 3rd party outsourced solutions for contract and cold chain logistics
Accountable for leading a team of procurement specialists who oversee self-managed sites & offices, covering all brands of Maersk Group (Maersk, Hamburg Sud, Senator Logistics, LF Logistics, Sealand and Twill), with a focus on strategic and spot requirements, facility management and office solutions
Enable sustainable and profitable growth through best-in-class sourcing, optimising operational behaviours, performance management and supplier innovation
Creating and implementing the category strategies for the area
Implementing and driving supplier relationship management with key vendors
Lead and perform supplier market/category/supply risk analysis and develop total value of ownership models in collaboration with all internal customers
Establish and maintain supplier relations with key suppliers in the vendor base
Ensure compliance to global and local Maersk´s Business Principles, policies and standards and procurement policies whilst providing guidance to internal stakeholders on procurement principles and processes
Drive and support the development and implementation of digital solutions to optimise the procurement process and contract value handovers
Build close relations with site project managers, product managers and fellow procurement managers and other senior area stakeholders through standard operating systems and ensure a close alignment between commercial strategies and procurement plans
Engage/Lead in Annual Priorities, Joint Cost Plan initiatives and other cross functional projects
Support the cross functional procurement for warehousing / cold chain consumables and landside transportation as needed and collaborate with other areas and regions on cross geography procurement and best practises
Lead a team of procurement professionals and facilitate the personal and functional development of the individual team members
According to authority level, manage, handle, or participate in negotiations for logistics and services contracts, tariffs, and service level agreements within scope of landside transportation
Enable sustainable and profitable growth through best-in-class sourcing, optimising operational behaviours, performance management and supplier innovation
Lead and perform supplier market/category/supply risk analysis and develop total value ownership models in collaboration with all internal customers
Establish and maintain supplier relations with key suppliers in the vendor base
Ensure compliance to global and local Maersk´s Business Principles, policies and standards and procurement policies whilst providing guidance to internal stakeholders on procurement principles and processes
Develop and maintain spend visibility by category and vendor for entire portfolio
Drive and support the development and implementation of digital solutions to optimise the procurement process and contract value handovers
In this role, you will work as a support to the implementation of Payroll processes, corresponding service delivery model and a landscape of external Payroll providers as we go live with Workday within a designated set of countries. You will analyze local input & requirements and design local and regional solutions always aligned with the global design principles and future operating model. On daily basis you will be working closely with a matrixed group of stakeholders, primarily local HR colleagues across brands and geographies who have the local as-is knowledge, as well as the core project team that have designed the to-be organisation and processes. You will have a unique opportunity to stretch your capabilities by learning from, sparring with and building lasting relationships with diverse and professional colleagues all over the world
Key responsibilities:
• Prepare and handle payroll processes for Poland and Hungary as well potentially supporting other countries within Region Cluster (Eastern Europe)
• Managing a payroll vendor
• Cooperation with Finance department on payroll related issues
• Communcation with local authorities
• Supporting audit process (both internal and external ones)
• Communication with employees on payroll related quires
As we prepare to go live with a new service delivery model and related technology and processes, your responsibilities in next year includes:
• Analyze local legal, fiscal and regulatory requirements and asses the need for process localizations
• Drive the end-to-end process review and uncover gaps between current and future model. Design local/regional solutions to manage these in the new model and support the creation of local action plans to implement the solutions
• Facilitate knowledge transfer across different parties involved in service delivery in the current operating model, the core program team, external implementation partner, etc
• Develop local Standard Operating Procedures
• Provide subject matter expertise to enable effective user acceptance testing
• Support training & change management activities x
• Provide support to data mapping/ validation / acceptance activities
• Support the identification of local reporting requirements
Visits to the company's headquarter in Mszczonów when it is needed
In this role, you will work as a support to the implementation of Payroll processes, corresponding service delivery model and a landscape of external Payroll providers as we go live with Workday within a designated set of countries. You will analyze local input & requirements and design local and regional solutions always aligned with the global design principles and future operating model. On daily basis you will be working closely with a matrixed group of stakeholders, primarily local HR colleagues across brands and geographies who have the local as-is knowledge, as well as the core project team that have designed the to-be organisation and processes. You will have a unique opportunity to stretch your capabilities by learning from, sparring with and building lasting relationships with diverse and professional colleagues all over the world
Key responsibilities:
• Prepare and handle payroll processes for Poland and Hungary as well potentially supporting other countries within Region Cluster (Eastern Europe)
• Managing a payroll vendor
• Cooperation with Finance department on payroll related issues
• Communcation with local authorities
• Supporting audit process (both internal and external ones)
• Communication with employees on payroll related quires
As we prepare to go live with a new service delivery model and related technology and processes, your responsibilities in next year includes:
• Analyze local legal, fiscal and regulatory requirements and asses the need for process localizations
• Drive the end-to-end process review and uncover gaps between current and future model. Design local/regional solutions to manage these in the new model and support the creation of local action plans to implement the solutions
• Facilitate knowledge transfer across different parties involved in service delivery in the current operating model, the core program team, external implementation partner, etc
• Develop local Standard Operating Procedures
• Provide subject matter expertise to enable effective user acceptance testing
• Support training & change management activities x
• Provide support to data mapping/ validation / acceptance activities
• Support the identification of local reporting requirements
Responsible for the accuracy and completeness of facility reporting a GP and Ebit level and generating clear understanding of product profitability in support of the finance business partners
Accountable for month end and reporting of financial performance & risk
Specific Responsibilities:
• Work with the general manager of site to ensure all revenue and costs at a GP level are transacted in the finance system
• Be responsible for Month-end GP reporting, Review and propose any adjustment needed to ensure arcuate job costing
• Review and sign off all site costs and ensure monthly costs are paid or are accrued in the month end reporting
• Provide full customer, material profit transparency to the Financial business partners, General Manager and Product Managers
• Conduct and be responsible for internal audit processes, ensuring compliance to defined best practice and maintain our operational procedures
• Provide weekly update on volume reporting for the site
In this role, you will work as a support to the implementation of Payroll processes, corresponding service delivery model and a landscape of external Payroll providers as we go live with Workday within a designated set of countries. You will analyze local input & requirements and design local and regional solutions always aligned with the global design principles and future operating model. On daily basis you will be working closely with a matrixed group of stakeholders, primarily local HR colleagues across brands and geographies who have the local as-is knowledge, as well as the core project team that have designed the to-be organisation and processes. You will have a unique opportunity to stretch your capabilities by learning from, sparring with and building lasting relationships with diverse and professional colleagues all over the world
Key responsibilities:
• Prepare and handle payroll processes for Poland and Hungary as well potentially supporting other countries within Region Cluster (Eastern Europe)
• Managing a payroll vendor
• Cooperation with Finance department on payroll related issues
• Communcation with local authorities
• Supporting audit process (both internal and external ones)
• Communication with employees on payroll related quires
As we prepare to go live with a new service delivery model and related technology and processes, your responsibilities in next year includes:
• Analyze local legal, fiscal and regulatory requirements and asses the need for process localizations
• Drive the end-to-end process review and uncover gaps between current and future model. Design local/regional solutions to manage these in the new model and support the creation of local action plans to implement the solutions
• Facilitate knowledge transfer across different parties involved in service delivery in the current operating model, the core program team, external implementation partner, etc
• Develop local Standard Operating Procedures
• Provide subject matter expertise to enable effective user acceptance testing
• Support training & change management activities x
• Provide support to data mapping/ validation / acceptance activities
• Support the identification of local reporting requirements
As External Sales you will be responsible for the commercial and financial development of a portfolio of clients focusing on supply chain solutions and partnership to achieve long term success
Main responsibilities will be:
• Delivering volume and yield targets while remaining focused on relationship building
• Accountable for delivery of Additional Business and contract renewal targets for the assigned customer portfolio
• Developing customer relationships with decision makers on all levels
• Accountable for a seamless and timely transition of customer management from the Commercial team to our Customer Experience Teams
• Supporting the resolution of Commercial and Operational reported customer issues, including interventions with customers to resolve escalated issues
• Ensuring high customer satisfaction and an excellent customer experience. Co-creation of value propositions and local differentiators on Ocean and Logistics & Services together with the Commercial Cluster and HQ team
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals
In this role, you will work as a support to the implementation of Payroll processes, corresponding service delivery model and a landscape of external Payroll providers as we go live with Workday within a designated set of countries. You will analyze local input & requirements and design local and regional solutions always aligned with the global design principles and future operating model. On daily basis you will be working closely with a matrixed group of stakeholders, primarily local HR colleagues across brands and geographies who have the local as-is knowledge, as well as the core project team that have designed the to-be organisation and processes. You will have a unique opportunity to stretch your capabilities by learning from, sparring with and building lasting relationships with diverse and professional colleagues all over the world
Key responsibilities:
• Prepare and handle payroll processes for Poland and Hungary as well potentially supporting other countries within Region Cluster (Eastern Europe)
• Managing a payroll vendor
• Cooperation with Finance department on payroll related issues
• Communcation with local authorities
• Supporting audit process (both internal and external ones)
• Communication with employees on payroll related quires
As we prepare to go live with a new service delivery model and related technology and processes, your responsibilities in next year includes:
• Analyze local legal, fiscal and regulatory requirements and asses the need for process localizations
• Drive the end-to-end process review and uncover gaps between current and future model. Design local/regional solutions to manage these in the new model and support the creation of local action plans to implement the solutions
• Facilitate knowledge transfer across different parties involved in service delivery in the current operating model, the core program team, external implementation partner, etc
• Develop local Standard Operating Procedures
• Provide subject matter expertise to enable effective user acceptance testing
• Support training & change management activities x
• Provide support to data mapping/ validation / acceptance activities
• Support the identification of local reporting requirements
Supports / Manages procurement projects, as per the Six Sourcing Steps across a wide range of procurement areas with responsibility for stated region
According to authority level, manage, handle or participate in negotiations for inland contracts, tariffs and Service Level Agreements within your scope
Act as an escalation point internally towards suppliers (and vice versa)
Calculate and plan to maximise contractual values and mitigate risk
Cooperating closely with colleagues and stakeholders in LOC, and within Maersk Line & Hamburg Sud with Area, CEN L&S Category Management, Inland Network Design, Area Product, and other LOC/Regional centres
Tactical & adhoc Procurement activities within the region (providing local solutions by applying local knowledge)
Perform supplier market analysis and organise market intelligence for suppliers in scope and benchmark Maersk L&S costs with competition and ensure we are cost competitive
Support Inland Profitable Growth Initiatives
Facilitate root cause analysis for non-performing contracts
Support Procurement Manager where needed
Upon request, engage in Annual Priority, Joint Cost Plan initiatives, and other cross functional projects
Supports / Manages procurement projects, as per the Six Sourcing Steps across a wide range of procurement areas with responsibility for stated region
According to authority level, manage, handle or participate in negotiations for inland contracts, tariffs and Service Level Agreements within your scope
Act as an escalation point internally towards suppliers (and vice versa)
Calculate and plan to maximise contractual values and mitigate risk
Cooperating closely with colleagues and stakeholders in LOC, and within Maersk Line & Hamburg Sud with Area, CEN L&S Category Management, Inland Network Design, Area Product, and other LOC/Regional centres
Tactical & adhoc Procurement activities within the region (providing local solutions by applying local knowledge)
Perform supplier market analysis and organise market intelligence for suppliers in scope and benchmark Maersk L&S costs with competition and ensure we are cost competitive
Support Inland Profitable Growth Initiatives
Facilitate root cause analysis for non-performing contracts
Support Procurement Manager where needed
Upon request, engage in Annual Priority, Joint Cost Plan initiatives, and other cross functional projects
In the Immediate phase as we prepare to go-live, your key responsibility will be to Support the Talent Acquisition Specialists with Project activities such as Testing, Documentation review etc. and also below will be your responsibilities:
· Ensure great candidate experience through providing logistical and administrative support to the recruitment process across functions and geographies,
· Support Recruitment Specialists and the Attraction Specialist in recruitment activities where relevant,
· Manage interviewing/ assessments calendar and coordinate between candidate, HR and hiring manager,
· Initiate background check and pre-boarding due diligence activities,
· Create and store hiring documentation and update data of the new employee in relevant systems (e.g. Workday and ServiceNow HR),
· Liaise with third party providers as relevant and other functions outside of HR,
· Manage the recruitment platform,
· Supports TAA Specialist and People Partner to support employee/ manager queries in creating job requisitions,
· Support for employer branding activities such as career fairs, social media campaigns etc