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Drives technology design, implementation, execution and/or optimization for customer projects/accounts
Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
Assists customers with integration and implementation of tools, systems and service assurance
Supports presale activities and translate business requirements into solution design
Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
Creates and delivers customer collateral, portals, documentation and knowledge transfer
Aligns technical deliverables to customer business outcomes
Drives customer technology transitions, influencing solution architectures and services
Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals
Role Specific Responsibilities:
Works with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions
Takes responsibility of task/project implementation for assigned customer engagements
Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team
Creates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
Builds and/or leverage test environments as required to resolve complex problems and compatibility issues
Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures)
Acts as an initial focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies
Scope:
Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs
Typically interacts with individual contributors, managers, and customers
Provides input to Sales team on technology solutions for customers
Complexity:
Works on moderately complex problems and considers relative value of several alternative solutions to potential issues before confirming a final decision as to the path forward
Expertise:
Typically requires BSc Computer Science or equivalent plus 3-6 years of relevant work experience
Provides reactive support and builds a relationship with the customer’s operational team(s), typically Service Operations or Network Support
Co-ordinates all areas of Cisco to assist the customer in resolving their incidents as quickly as possible, maximizing availability. Acts as a point of escalation for the customer, keeping them updated throughout the life of their incident and assisting with an analysis of their incident after resolution
Co-ordinates other Expert Care resources (i.e. Asset Manager, Learning Advisor, Technical Consulting Engineers) to maximize availability and increase the customer’s operational efficiency
Leads the operational section of the Quarterly Business Review (QBR), building trust, articulating value and providing point of view
Designated to up to 5 customers and can be remote or on site
Provide status reports to Cisco stakeholders
Follow up on open action items and cases to ensure commitments are met
Builds a relationship with customer’s operational team(s)
Identify need for and assist with delivery of customer training
Understands customers business requirements and aligns to Cisco services
Identify, plan for and manage resource needs within Cisco
Drives adoption of Expert Care services
Uses Operational Assessments to recommend best practice processes to improve customer's operations
Makes cold calls or follows leads to discover new sales opportunities with existing clients. Respond to questions and complaints from customers. Analyze customer information to make recommendations for additional services. Follow up on interested parties and closes sales. 3-5 years of experience are required
- Identify, contact and build profitable working relationships with new potential partners
Implementing new application solution in customer environments
Working closely with customers to understand their applications and technologies
Delivering successful projects and collaborating with project managers to ensure that value is being delivered according to the time plan and the agreed goals
Crafting solutions to solve customer’s problems
Knowledge transfer
Customizing product for customers
Providing consultation and participate in the customer implementation, be a trusted advisor to our customers
Cooperating with internal team (consultants, project managers, customer success, engineering, support) to share the knowledge and support each other
Risk, issue, communications management
Participate in internal strategic or process improvement initiatives
Support the G2C Advisors in terms of manages end to end commissions related needs for geos; “health” of geos – Goaling, commission case resolution, push and pull analytical support
Support implementation of approved programs
Analyse and provide commentary on compensation plan performance
Monitor and ensure compliance with compensation policy
Conduct investigations on commission issues
Monthly Reconciliation Review - the report, add approvals if necessary
Makes cold calls or follows leads to discover new sales opportunities with existing clients. Respond to questions and complaints from customers. Analyze customer information to make recommendations for additional services. Follow up on interested parties and closes sales. 3-5 years of experience are required
- Identify, contact and build profitable working relationships with new potential partners
Makes cold calls or follows leads to discover new sales opportunities with existing clients. Respond to questions and complaints from customers. Analyze customer information to make recommendations for additional services. Follow up on interested parties and closes sales. 3-5 years of experience are required
Identify, contact and build profitable working relationships with new potential partners
Develop business relationship with partners -Cooperating with Cisco distributors to develop Cisco longtails partner
Care about Partner Portal - Strefa Partnerów Cisco
Enable partners in digital marketing practices and understand the benefits of using available marketing tools and offers
Enable use of marketing tools by analysing marketing trends to provide recommendations based on data
Gain a thorough understanding of the company’s martech stack and develop opportunities to extend that to Partners
Create and optimize omnichannel digital campaigns and track metrics and ROI
Concentrate on Partner’s needs and campaign results, in order to improve partner adoption of available marketing tools, demonstrating value and consistently demonstrating a Partner’s digital marketing transformation
Be an SME in digital customer journeys and plans to ensure consistency and alignment with partner initiatives
Support the PMM in evangelizing digital Marketing to partners, organising regular partner facing webinars
Leverage market and digital reporting data with partners to ensure best opportunities and results
Identify new and strategic processes that will help partners meet their digital and lead goals
Consult with partners and devise an implementation strategy to achieve business objectives
Report on partner statuses and communicate to stakeholders effectively
Work with external marketing agencies to develop and execute new marketing approaches
HTOM (High Touch Operation Manager) is a directly customer funded role who leads delivery of Expert Care services (including PCM, TSOM and legacy TS/SP Advantage, FTS services)
Provides reactive support and builds a relationship with the customer’s operational team(s), typically Service Operations or Network Support
Co-ordinates all areas of Cisco to assist the customer in resolving their incidents as quickly as possible, maximizing availability. Acts as a point of escalation for the customer, keeping them updated throughout the life of their incident and assisting with an analysis of their incident after resolution
Co-ordinates other Expert Care resources (i.e. Asset Manager, Learning Advisor, Technical Consulting Engineers) to maximize availability and increase the customer’s operational efficiency
Leads the operational section of the Quarterly Business Review (QBR), building trust, articulating value and providing point of view
An HTOM is typically designated to up to 5 customers and can be remote or on site
Provide status reports to stakeholders
Follow up on open action items and cases to ensure commitments are met
Builds a relationship with customer’s operational team(s)
Identify need for and assist with delivery of customer training
Understands customers business requirements
Identify, plan for and manage resource needs within company
Drives adoption of Expert Care services
Uses Operational Assessments to recommend best practice processes to improve customer's operations
Review and understand resourcing requirements including the ability to understand high level technical concepts
Identify, advise and assign available resources for pre and post- sales project activities based on Work Location Strategy, resource availability, utilisation, technical skills and personal specifications. Single point of contact for all resourcing requirements
Maintain and effectively leverage the current information source of resource skill sets, capacity, schedules and delivery restrictions to manage rapid identification and fulfilment of resources
Participate in the development of processes and systems to track, identify, and plan resources for project work
Ensure legal & process adherence and compliance
Stakeholder Focus
Manage operational relationships with relevant CX Regional stakeholders as well as CX Centers teams
Partner with Strategy & Planning on Resource Management and Capacity Management transformation initiatives
Provide tactical escalation support and staffing arbitrage for the Technology/Theater staffing managed
Deliver readouts, reports and improvement recommendations
Strategy, Planning & Analysis
Manage, maintain and report the key project related data points for future resource optimisation
Identify and modify resource needs with the project management based on scheduling and requirements
Provide reporting and data analysis
Collaborate with Management and Subject Matter Experts to identify future skill trends for hiring purposes
Provide input for staff development/ training
Identify and drive opportunities for staffing process and tools improvement
You will support the sales team with ad hoc reporting requests / needed transparency to drive towards our common success
You will also focus on supporting our journey to a optimized frame contract execution to drive simplicity & efficiency in our set up processes
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Software Architect
Lower Silesia
Wygasła: 12.05.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
About the Team
The Advanced Solutions Team within the CX Product Management organization has an open opportunity for a Software Architect for Cisco’s Digital Twin team. You will be responsible for working with our engineering team on building the Cloud Native Digital Twin platform
Your role will cover:
- Performing technical talks, providing the team with the latest developments in Software/Python world
- Pull requests reviews, assuring high code quality standards
- Influencing the general architecture of the solution, primarily backend related components
You thrive on a multi-tasking, rapid prototyping, and agile development environment, bring superb communication skills and ability to draw conclusions from data and recommend actions
Collect customer requirements, determine technical issues, and design reports to meet data analysis needs. Identify new sources of data and methods to improve data collection, analysis, and reporting. Collect, analyze, and report data to meet customer needs
About The Team
We are the Corporate Sales Analytics and Insights team. Our mandate is to enable rapid, data-driven decision making across Corporate Sales Management
As a Corporate Sales Data Engineer, you will enable business teams with premier insights; you will work with partners and team members to rapidly prototype, deploy and automate analytics at scale. You will help the Team to design, build, and operationalize predictive models and work on complex (yet fun) data science challenges
Who You'll Work With
Team of passionate, creative and results oriented individuals distributed between Asia, Europe and US. Our focus is to develop advanced analytics solutions that are embedded in the most important aspects of the digital sales process
Builds and maintain business relationship with clients by providing prompt and accurate service to promote customer loyalty. First point of customer contact for general inquiries, ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. As the liaison between the customer and Cisco technical support, you will track everyone and everything that touches the service process, driving improvements and ensuring excellence at every phase
Responsibilities:
• Supports customer and internal teams in a coordinated fashion to ensure problem resolution
• Supports delivery of Focused Technical Support program to major accounts
• Ensures follow-up and closure of critical problems with large strategic customers
• Regularly interacts with good relationship with the customer during the course of the problem resolution process through the effective use of email, telephone, Webex, video conferencing and other collaboration methods
• Co-ordinates root cause analysis upon customers request
• Manage projects to deliver customer business outcomes for transactional and subscription projects
• Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
• Perform overall project-level planning and lead execution
• Provide vision, strategy and business objective alignment to lead end-to-end project implementation
• Responsible for project metric tracking, and managing project financials and profitability
• Identify opportunities for additional business and provide input to presales and renewal evaluation
• Identify risk, issues and develop risk response strategy
• Lead the execution of contract Change Management process
• Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
• Build project community by sharing lessons learned, best practices and participating in the
PM Role Community
Role Specific Responsibilities:
• Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for customers
• Ensure scope and Change Management are in place for the project duration
• Ensure key stakeholder status reporting
• Risk, issue, communications management
• Mentor junior Project Management team members
• Participate in, or lead internal strategic or process improvement initiatives
Scope:
• Typically focused on 1-2 large, complex customer projects
• When required, acts as Service Transition Lead within the presale’s environment
The Project Support Specialist provides project management support to the project managers, including documentation management, construction management support and project management software support. Reporting on progress, resources, finance or costings. Overseeing projects, mitigating risks and solving issues. Quality assurance, for example through collating data, auditing or compliance checks. Scheduling meetings and setting agendas for the project team
Leads and provides project management support for a variety of projects which may involve financial administration, compiling and reviewing metrics, the upgrade of software systems, etc. Develops and manages project timelines. Works closely with project team/departments to identify and resolve concerns. Assumes responsibility for timely delivery of project deliverables as scheduled. Develops and maintains databases and reports. Designs presentations in support of department's needs. Tracks departmental budgets and forecasts future budget needs. May plan and coordinates special events. May maintain and update the departmental website. Performs related responsibilities as required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trade Compliance Specialist
Lower Silesia
Wygasła: 16.04.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
Receive and solve written requests to update, revise or modify Trade Compliance-related data on shipping documentation
Monitor and solve requests related to internal Broker Management platform (exceptions management, customs entry samples audit and analysis, maintenance tables, data gathering, brokers scoring)
First level escalation POC for system technical issues
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Participate in, or lead internal strategic or process improvement initiatives
Manage relationships with outsourced Statutory / Tax service provider for compliance, execution, and associated local filings and audits
Main point of contact for the Statutory / Tax compliance vendor to ensure that local General Ledgers are maintained as required. Provide review and assurance on all areas of the General Ledger including reconciliations and US to local GAAP differences
Preparation or review of local Financial Statements (IFRS or similar) for countries in scope
Act as a key focal point for escalation as well as managing relationships with local authorities where required
Teamwork with the Tax team on the execution of the annual Tax package and the segmented P&L exercise
Responsible for compliance related audit activities for both internal Cisco audits and external auditors
Collaborate with Process Leads (Opex, Cash, Intercompany transactions, Fixed Assets, Payroll Accounting) to ensure accurate end-to-end entity figures during the month. The Process Leads will be responsible for the end-to-end accounting processes and will provide all the information needed to the Senior Accountants (Entity Finance Controllers) to proceed with the management of the close, push and reporting to consolidate in line with the Cisco policies
Work with the P&L Manager to ensure that all bookings are correct and in line with policy including OPEX & balance
Act as a key escalation point for issue resolution. Work with key partners and employees to resolve and manage such issues
Responsible for periodical balance sheet reviews at entity level
Conduct periodic review with the Business Units at entity level (sales finance etc.)
Business partnership with key customers across the business. Ensure the accurate and timely delivery of information and ensure all upstream and downstream data sources are controlled effectively
You will be a part of the EMEAR Marketing team responsible for Webex solution - with specific focus on Germany. Webex is part of Cisco - our focus is on Collaboration, Contact Center, Cloud Calling and Hybrid work solutions across all industries. Webex as a product is growing faster and becoming more innovative than ever. Technology is one of the most exciting sectors to work in. The team consists of 14 marketers and we need support in Germany - one of our largest markets
Responsibilities:
• Assist in creating materials used for proposals, correspondence and presentation materials and reports
• Market Webex by developing and implementing marketing and advertising campaigns in region
• Tracking sales data
• Maintaining promotional materials inventory
• Planning and organizing promotional presentations
• Updating calendars
• Reviewing localizations of assets
• Managing and supporting marketing programs - field demand generation, social selling
• Tracking KPI’s to drive increased market adoption
• Meeting revenue goals alongside field priorities
• Working on cross EMEAR wider projects like Account Based Marketing and EMEAR larger scale campaigns
• Obtain and validate necessary employee data for onboarding, changes occurring due to life events, and off boarding events
• Work with internal partners to ensure correct processing of benefits information
• Manage payment process for vendor services where applicable
• Partner with HR Country Team on annual plan renewals
• Partner with HR Country Team to develop and communicate enrolment and benefit updates to employees
• Plan, communicate, and deliver local site benefit events in partnership with HR Country. Activities include determining timeline, planning, coordinating with vendors, communication content design, and providing onsite support for employees’ questions
• Manage accurate internal data and forms to ensure compliance with local requirements
Local Absence Management:
• Collect necessary paperwork associated with leaves of absence
• Process the leave in system in line with local legal requirements
• Provide payment instructions to payroll and other 3rd parties
• Verify manager actions on completion of leave
HR Program Delivery:
• Provide local presence with administration expertise for a variety of programs conceived and driven by HR, mostly in service of employee engagement
• Country enablement initiatives
• Employee engagement initiatives
• New local guideline/policy or procedure introduction, review, or changes
Local Compliance:
• Responsible for adherence to the compliance accountability model and assessment methodology
• Coordinate with different stakeholders to collate data and prepare various government reporting requirements, if required in location
• Provide data support (Pfile, benefits, absence) for internal and external audits
New Employee Data Collection:
• Facilitation of immigration data required for the application of the visa/work permit process in partnership with the third party
• Copies of visa/immigration/work permit paperwork and passports required to be held on local files
• Validation of Medical Checks and file, where required to be carried out locally
• Collect completed and signed contracts and file as per local requirements
• Complete employee Work Books, as required
• Benefit enrolment documentation where required locally
• Any other data collection requirements stipulated by local law
Car Lease & Allowance:
• Administer manual approval and paper work where necessary and processing in Workday system if
required in country
• 3rd party vendor management for the service delivery
• Provide expert assistance to third party providers for policy clarification
You thrive on a multi-tasking, rapid prototyping, and agile development environment, bring superb communication skills and ability to draw conclusions from data and recommend actions
Collect customer requirements, determine technical issues, and design reports to meet data analysis needs. Identify new sources of data and methods to improve data collection, analysis, and reporting. Collect, analyze, and report data to meet customer needs
About The Team
We are the Corporate Sales Analytics and Insights team. Our mandate is to enable rapid, data-driven decision making across Corporate Sales Management
As a Corporate Sales Data Engineer, you will enable business teams with premier insights; you will work with partners and team members to rapidly prototype, deploy and automate analytics at scale. You will help the Team to design, build, and operationalize predictive models and work on complex (yet fun) data science challenges
Who You'll Work With
Team of passionate, creative and results oriented individuals distributed between Asia, Europe and US. Our focus is to develop advanced analytics solutions that are embedded in the most important aspects of the digital sales process
Builds and maintain business relationship with clients by providing prompt and accurate service to promote customer loyalty. First point of customer contact for general inquiries, ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. As the liaison between the customer and Cisco technical support, you will track everyone and everything that touches the service process, driving improvements and ensuring excellence at every phase
Responsibilities:
• Supports customer and internal teams in a coordinated fashion to ensure problem resolution
• Supports delivery of Focused Technical Support program to major accounts
• Ensures follow-up and closure of critical problems with large strategic customers
• Regularly interacts with good relationship with the customer during the course of the problem resolution process through the effective use of email, telephone, Webex, video conferencing and other collaboration methods
• Co-ordinates root cause analysis upon customers request
•Drives technology design, implementation, execution and/or optimization for customer projects/accounts
•Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
•Assists customers with integration and implementation of tools, systems and service assurance
•Supports presale activities and translate business requirements into solution design
•Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
•Creates and delivers customer collateral, portals, documentation and knowledge transfer
•Aligns technical deliverables to customer business outcomes
•Drives customer technology transitions, influencing solution architectures and services
•Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals
Role Specific Responsibilities:
• Works with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions
• Takes responsibility of task/project implementation for assigned customer engagements
• Captures and contributes to new implementation techniques and methodologies utilized in customer delivery and shares lessons learned with the broader team
• Creates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
• Builds and/or leverage test environments as required to resolve complex problems and compatibility issues
• Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures)
• Acts as an initial focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies
• Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs
• Typically interacts with individual contributors, managers, and customers
• Provides input to Sales team on technology solutions for customers
• Works on moderately complex problems and considers relative value of several alternative solutions to potential issues before confirming a final decision as to the path forward
This is an opportunity-based position with a specific focus on services growth (subscription portfolio, eg: optimization of services, technical services automation). You will participate in developing the competitive strategy for the accounts, in line with the HQ account leader, and orchestrating extended team capabilities including, systems engineering, architectural specialists, services specialists, legal and finance
This role focuses on supporting large international customers in non-HQ location and might require domestic as well as international travel. Apply if you are an Account Manager with talent, drive and ambition to sell solutions and own relationships with Global Enterprise customers
Role Specific Responsibilities:
• Execution of the sales strategy ensuring sales targets are met or exceeded
• Develop and handle relationships with clients within your customer base to expand sales
• Identify new sales avenues/areas in order to fulfil revenue objectives
• Maintain a high-profile company presence in the market place through the creation of strong solutions with customers that turn sales relationship into a long-term commercial partnership
• Control costs to ensure that expenditure is being handled in accordance with budgets
• Develop and deliver accurate sales forecasts
• Hit defined targets and contributing to overall profitability, success and positive image of the company in the marketplace
• Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
• Assists customers with integration and implementation of tools, systems and service assurance
• Supports presale activities and translate business requirements into solution design
• Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
• Creates and delivers customer collateral, portals, documentation and knowledge transfer
• Aligns technical deliverables to customer business outcomes
• Drives customer technology transitions, influencing solution architectures and services
• Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals
Role Specific Responsibilities:
• Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions
• Takes leadership role in execution of delivery projects
• Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing)
• Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
• Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues
• Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures)
• Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies
Scope:
• Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs
• Typically interacts with individual contributors, managers, and customers regularly
• Provides input to Sales team in creating and demonstrating technology solutions to customers
• Engages with sales teams on pre-sales activities
Complexity:
• Solves highly complex problems and is able to identify viable and often innovative options, and uses analytical skills and judgement to recommend an appropriate solution
Expertise:
• Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred
Supports customer and internal teams in a coordinated fashion to ensure problem resolution
Supports delivery of Focused Technical Support program to major accounts
Ensures follow-up and closure of critical problems with large strategic customers
Regularly interacts with good relationship with the customer during the course of the problem resolution process through the effective use of email, telephone, Webex, video conferencing and other collaboration methods
Co-ordinates root cause analysis upon customers request
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Empower Field Sales & Partners in a phased approach on EA 3.0 E2E Pre-Sales process through 1:many enablement on Process, Policy, EAMP Platform
Document use cases on process gaps to establish scalable workaround
Drive incremental software revenue through partners exceeding revenue targets
Help partners target opportunities and scale across selected customer segments
Develop Proactive sales proposals & TCO’s for Enterprise Agreements
Maintain FAQ knowledgebase to encourage independent selling
Demonstrate ownership of your aligned partner business and provide advisory for “How To” type process questions
Provide end-to-end process support of the software portfolio, with a focus on Enterprise Agreements including offer structure, legal, finance, and sales process
Proactively manage escalations and extended team involvement (Legal, Finance, Ops)
Maintain knowledgebase and deliver closed-loop feedback to ensure continuous process optimization
Reporting & Trending on relevant metrics across portfolio
Communicate progress towards stated goals, continuing to refine platform, process, and policy to automate for the partners
Engage with Customer accounts provided by Marketing to generate sales opportunities, using a call guide (i.e., conversation starters and objection handing processes) to generate leads
Respond to customer inquiries with qualifying questions to determine possible opportunities
Process inbound interactions from potential customers via phone, click to chat, email and webforms. And transfer qualified leads with warm-handoff to the Sales Team
Identify whether a given Contact is associated with a specific campaign or program and verify interest and answer Customer inquiries regarding that program following provided call guides & materials
Document Lead generation activity
Maintain a pipeline of leads to nurture for future sales opportunities
Work in highly collaborative environments to team with Collaboration Sales Specialists, and Marketing contribute to continued YoY growth rates
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
Manage projects to deliver customer business outcomes for transactional and subscription projects
Provide leadership, hold customers and the project team accountable to deliver projects on-time, within budget with high quality, while achieving customer satisfaction
Perform overall project-level planning and lead execution
Provide vision, strategy and business objective alignment to lead end-to-end project implementation
Responsible for project metric tracking, and managing project financials and profitability
Identify opportunities for additional business and provide input to presales and renewal evaluation
Identify risk, issues and develop risk response strategy
Lead the execution of contract Change Management process
Manage Partner delivery and commercials when 3rd party technical delivery resources are engaged on program
Build Cisco's project community by sharing lessons learned, best practices and participating in the PM Role Community
Implement project structure and process to enable the delivery team to achieve on time, within budget, high-quality business outcomes for Cisco Customers
Ensure scope and Change Management are in place for the project duration
Ensure key stakeholder status reporting
Risk, issue, communications management
Mentor junior Project Management team members
Participate in, or lead internal strategic or process improvement initiatives
Typically focused on 1-2 large, complex customer projects
When required, acts as Service Transition Lead within the presale’s environment
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Kuyavia-Pomerania
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Łódź
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Lublin
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Lubusz
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Lesser Poland
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Masovian
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Opole
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Subcarpathia
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Podlaskie
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Pomeranian
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Silesian
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Świętokrzyskie
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Warmian-Mazurian
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
Greater Poland
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Project Coordinator
West Pomeranian
Wygasła: 18.12.2021
full-time
umowa o pracę
manager / supervisor
Obowiązki:
In this role you will handle administration functions and provide analysis and documentation of certain project aspects. Act as a liaison between end users and IT staff. Coordinate meetings and manage detailed project plans to support software/hardware. 5 years of experience are required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Portfolio Activation Specialist with Languages
Lower Silesia
Wygasła: 18.12.2021
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers
In this role you’ll be a hands-on primary point of contact for our customer Enterprise Agreement onboarding with complete accountability of the quality of the engagement. You will supervise the progress of deliverables, both internally and externally, through a customer onboarding plan that includes activity definition, sequencing of landmarks, project schedules, project results and quality requirements of the onboarding plan
Deliver internal and external kick-off meetings
Support large customers with EA Onboarding
Maintain deployment delivery schedule and lead customer expectations
Raise critical issues and involve account teams and leadership if customer expectations are misaligned
Update tracking tools daily and provide progress reports for operational and program teams
Ensure all critical project documentation is filed on relevant project folder in Central repository
Encourage customers to take needed actions in their onboarding for success and supervise long term business outcomes
Collaborate with the PAS Regional Lead, Account teams, CX, Partners to improve customer adoption, address product concerns and drive incremental growth
Be responsible for evangelizing the end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers