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Archiwalne ( 145 )
Web & Cloud Support Specialist
Wrocław
Wygasła: 05.05.2024
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- diagnosing and fixing issues and malfunctions of web and cloud services (dedicated servers, VPS, web hosting and email services) for European customers
- answering Customers' calls, replying to e-mails and chats to solve any issues they might experience
- answering to escalations and informing customers about correct processes
- classifying incidents and escalating or reassigning those to the appropriate team/person, if necessary
- keeping customers updated on the progress of an ongoing investigation/troubleshooting and its resolution
- participating in all internal trainings necessary to develop and maintain an advanced knowledge of products, technologies and processes
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Account Manager IT / cloud services
Warszawa
Wygasła: 05.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Actively build a pipeline of opportunities based on the assigned customer portfolio of SMB’s and technology companies
- Implement a sales strategy for a portfolio of middle-market customers considering their needs and expectations
- Identify and maximize new business opportunities with our clients, help them grow their businesses with the help of our services
- Supporting digital transformation of assigned clients, helping them implement Public Cloud, PaaS and AI projects
- Carry out activities leading to cross-selling and up-selling
- Establish, develop, and maintain long-term relationships with companies from portfolio
- Work closely with other Team members and stakeholders (Business Development Managers, Pre-Sales and Marketing)
- Forecast sales turnover and establish financial projections based on the identified business potential
- Report activities and progress in the CRM system
- Constantly develop new skills
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Channel/Partner Account Manager cloud/IT
Warszawa
Wygasła: 26.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Monitor and keep up with customers' affairs (news, priorities, strategy...) in order to identify their challenges, constraints and objectives and stay tuned to their requirements
- Analyze the market and its evolution, survey the competition, and perform benchmarking
- Implement the client portfolio business development strategy
- Forecast sales turnover and establish financial projections based on the identified business potential
- Cooperate closely with the Partner Program Manager
- Create the large version of account map of every partner
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer support representative Polish/English and German/Italian/Spanish
Wrocław
Wygasła: 26.04.2024
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- to be the first point of contact for customers from different countries worldwide
- to listen and empathize with customers, diagnose and fix their problems related to billing and administrative issues
- to participate in defined projects and missions
- to understand, integrate and promote the image of the OVHcloud as a company with strong expertise and excellent customer support
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sales Director IT / cloud services
Warszawa
Wygasła: 02.05.2024
full-time
umowa o pracę
hybrid work
director
Obowiązki:
- Main responsibilities :
- - Ensure commercial performance
- - Co-define the general sales strategy in collaboration with Management, Strategic Directions and Sales Policy for CEE region
- - In accordance to the general strategy, create and execute the local sales team strategy and deliver the expected growth in all sales areas
- - Generate and identify new business opportunities using existing and potential customer network in CEE region
- - Analyse and evaluate the business development of the existing client’s portfolio
- - Establish, develop, and maintain long-term relationships with key customers
- - Analyse and evaluate the evolution of the client’s relationship based on CRM & data analytics systems
- - Contribute to the analysis of competitors practices on the market
- - Contribute to information monitoring on all the clients entrusted (news, priorities, strategy, etc.)
- - Ensure the dissemination of good practices within the teams
- - Coordinate activities with other key teams (Partners, Start up, Pre-Sales, TAM, Marketing, Comms, Ecommerce etc.)
- - Meet or exceed sales goals
- Ensure the ROI of commercial actions and the optimization of commercial budgets:
- - Optimize revenue and validate financial projections based on identified business potential
- - Report to Management on its activity and the means implemented to achieve revenue targets
- - Evaluate the performance of the actions carried out and challenge the commercial techniques used
- - Closely cooperate with Ecommerce and Marketing teams in preparation and execution of different commercial campaigns, leads handling & management, reporting on results
- Lead a team of Account Managers & Business Development Managers:
- - Identify and propose team growth strategy, including but not limited to new positions, roles, in accordance with evolution of the business needs
- - Lead a team responsible for accounts management & new customers in CEE region
- - Recruit new team members, depending on the growth of accounts and prospects
- - Define and monitor individual objectives/KPI’s and performance
- - Ensure about the progress of the sales team members, delivery of set tasks
- - Identify necessary training needs, bring the team up to speed on sales activities, and extend the customer-centric and problem-solving approach
- Public Representation:
- - Be the local spokesperson for OVHcloud Media interviews (once trained)
- - Participate in events/ forums, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Ecommerce Marketing Manager
Warszawa
Wygasła: 17.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- We are looking for a Ecommerce Marketing Manager to assist in delivering the digital strategy in CEE - driving Ecommerce sales and revenue for key products. You will play a central role in the development and implementation of the acquisition, retention and customer portfolio growth strategy to support regional growth
- Strategy and Planning:
- - Collaborate in crafting comprehensive digital and market strategies and develop go-to-market plans aimed at acquiring new customers while fostering the retention of the existing customer base
- - Effectively translate Digital Marketing strategies into detailed campaign briefs for channel marketing teams and external agencies
- Day-to-Day Management of Campaigns & Projects:-
- - Engage with the paid media agency to proficiently launch and optimize digital performance, ensuring a strategic alignment with overarching busines goals
- - Oversee the seamless creation of all necessary assets for campaigns and maintain a continuous focus on "always on" initiatives
- - Foster close collaboration with cross-functional teams to facilitate the swift execution of essential actions for successful campaign launches and ongoing optimization
- Enhance Performance through Monitoring and Analysis:
- - Delve into online channels and campaign performance to extract valuable insights and identify emerging trends
- - Utilize analytical findings to drive optimizations in both digital and sales performance
- - Deliver comprehensive reports to the business, accompanied by actionable insights, clear objectives, and measurable KPIs
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Ecommerce Marketing Manager
Wrocław
Wygasła: 17.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- We are looking for a Ecommerce Marketing Manager to assist in delivering the digital strategy in CEE - driving Ecommerce sales and revenue for key products. You will play a central role in the development and implementation of the acquisition, retention and customer portfolio growth strategy to support regional growth
- Strategy and Planning:
- - Collaborate in crafting comprehensive digital and market strategies and develop go-to-market plans aimed at acquiring new customers while fostering the retention of the existing customer base
- - Effectively translate Digital Marketing strategies into detailed campaign briefs for channel marketing teams and external agencies
- Day-to-Day Management of Campaigns & Projects:-
- - Engage with the paid media agency to proficiently launch and optimize digital performance, ensuring a strategic alignment with overarching busines goals
- - Oversee the seamless creation of all necessary assets for campaigns and maintain a continuous focus on "always on" initiatives
- - Foster close collaboration with cross-functional teams to facilitate the swift execution of essential actions for successful campaign launches and ongoing optimization
- Enhance Performance through Monitoring and Analysis:
- - Delve into online channels and campaign performance to extract valuable insights and identify emerging trends
- - Utilize analytical findings to drive optimizations in both digital and sales performance
- - Deliver comprehensive reports to the business, accompanied by actionable insights, clear objectives, and measurable KPIs
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Facility Technician / Technik utrzymania obiektu
Ozorów (pow. siedlecki)
Wygasła: 08.03.2024
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Install and set up services :
- Assemble, install, repair and set up the infrastructure equipment: container, cooling, optical fibers, electrical equipment,
- Install the probes and alerts needed to manage installations
- Validate that the different deployments function correctly to ensure continuous service
- Follow the set-up procedures for equipment
- Manage the logistics of orders and dispatch
- Comply with all policies for the safe storage, usage and disposal of hazardous materials
- Maintain a clean and safe work environment
- Carry out preventative and recurred maintenance operations
- Respond quickly in the event of an emergency, notify appropriate personnel, and follow safety protocol
- Conduct maintenance of electrical systems
- Survey buildings and repair mechanical systems to ensure they are consistent with health and safety regulations
- Support the setup of ventilation, refrigeration, cooling/watercooling systems and conduct repairs when necessary
- Aid in budget development and ensure it is followed
- Maintain heating and plumbing systems to ensure functionality
- Inspect alarm and DC monitoring systems and quickly schedule repairs when needed
- Make preventative and recurred diagnostics on the infrastructure’s equipment
- Uninstall and replace faulty components (pumps, ventilators, air coolers, etc.)
- Carry out maintenance operations on the infrastructures (change filters, programmed tests, cleaning, etc.)
- Relay reported anomalies to maintain service quality
- Make suggestions for possible improvements to equipment
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Partner Account Manager
Warszawa
Wygasła: 18.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Monitor and keep up with customers' affairs (news, priorities, strategy...) in order to identify their challenges, constraints and objectives and stay tuned to their requirements
- Analyze the market and its evolution, survey the competition, and perform benchmarking
- Implement the client portfolio business development strategy
- Forecast sales turnover and establish financial projections based on the identified business potential
- Cooperate closely with the Partner Program Manager
- Create the large version of account map of every partner
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Partner Account Manager
Wrocław
Wygasła: 18.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Monitor and keep up with customers' affairs (news, priorities, strategy...) in order to identify their challenges, constraints and objectives and stay tuned to their requirements
- Analyze the market and its evolution, survey the competition, and perform benchmarking
- Implement the client portfolio business development strategy
- Forecast sales turnover and establish financial projections based on the identified business potential
- Cooperate closely with the Partner Program Manager
- Create the large version of account map of every partner
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Account Manager
Warszawa
Wygasła: 18.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Actively build a pipeline of opportunities based on the assigned customer portfolio of SMB’s and technology companies
- Implement a sales strategy for a portfolio of middle-market customers considering their needs and expectations
- Identify and maximize new business opportunities with our clients, help them grow their businesses with the help of our services
- Supporting digital transformation of assigned clients, helping them implement Public Cloud, PaaS and AI projects
- Carry out activities leading to cross-selling and up-selling
- Establish, develop, and maintain long-term relationships with companies from portfolio
- Work closely with other Team members and stakeholders (Business Development Managers, Pre-Sales and Marketing)
- Forecast sales turnover and establish financial projections based on the identified business potential
- Report activities and progress in the CRM system
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Account Manager
Wrocław
Wygasła: 18.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Actively build a pipeline of opportunities based on the assigned customer portfolio of SMB’s and technology companies
- Implement a sales strategy for a portfolio of middle-market customers considering their needs and expectations
- Identify and maximize new business opportunities with our clients, help them grow their businesses with the help of our services
- Supporting digital transformation of assigned clients, helping them implement Public Cloud, PaaS and AI projects
- Carry out activities leading to cross-selling and up-selling
- Establish, develop, and maintain long-term relationships with companies from portfolio
- Work closely with other Team members and stakeholders (Business Development Managers, Pre-Sales and Marketing)
- Forecast sales turnover and establish financial projections based on the identified business potential
- Report activities and progress in the CRM system
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sales Director
Warszawa
Wygasła: 22.02.2024
full-time
umowa o pracę
full office work
director, team manager
Obowiązki:
- - Ensure commercial performance
- o Co-define the general sales strategy in collaboration with Management, Strategic Directions and Sales Policy for CEE region
- o In accordance to the general strategy, create and execute the local sales team strategy and deliver the expected growth in all sales areas
- o Generate and identify new business opportunities using existing and potential customer network in CEE region
- o Analyse and evaluate the business development of the existing client’s portfolio
- o Establish, develop, and maintain long-term relationships with key customers
- o Analyse and evaluate the evolution of the client’s relationship based on CRM & data analytics systems
- o Contribute to the analysis of competitors practices on the market
- o Contribute to information monitoring on all the clients entrusted (news, priorities, strategy, etc.)
- o Ensure the dissemination of good practices within the teams
- o Coordinate activities with other key teams (Partners, Start up, Pre-Sales, TAM, Marketing, Comms, Ecommerce etc.)
- o Meet or exceed sales goals
- - Ensure the ROI of commercial actions and the optimization of commercial budgets
- o Optimize revenue and validate financial projections based on identified business potential
- o Report to Management on its activity and the means implemented to achieve revenue targets
- o Evaluate the performance of the actions carried out and challenge the commercial techniques used
- o Closely cooperate with Ecommerce and Marketing teams in preparation and execution of different commercial campaigns, leads handling & management, reporting on results
- - Lead a team of Account Managers & Business Development Managers
- o Identify and propose team growth strategy, including but not limited to new positions, roles, in accordance with evolution of the business needs
- o Lead a team responsible for accounts management & new customers in CEE region
- o Recruit new team members, depending on the growth of accounts and prospects
- o Define and monitor individual objectives/KPI’s and performance
- o Ensure about the progress of the sales team members, delivery of set tasks
- o Identify necessary training needs, bring the team up to speed on sales activities, and extend the customer-centric and problem-solving approach
- - Public Representation
- o Be the local spokesperson for OVHcloud Media interviews (once trained)
- o Participate in events/ forums, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sales Director
Wrocław
Wygasła: 22.02.2024
full-time
umowa o pracę
full office work
director, team manager
Obowiązki:
- - Ensure commercial performance
- o Co-define the general sales strategy in collaboration with Management, Strategic Directions and Sales Policy for CEE region
- o In accordance to the general strategy, create and execute the local sales team strategy and deliver the expected growth in all sales areas
- o Generate and identify new business opportunities using existing and potential customer network in CEE region
- o Analyse and evaluate the business development of the existing client’s portfolio
- o Establish, develop, and maintain long-term relationships with key customers
- o Analyse and evaluate the evolution of the client’s relationship based on CRM & data analytics systems
- o Contribute to the analysis of competitors practices on the market
- o Contribute to information monitoring on all the clients entrusted (news, priorities, strategy, etc.)
- o Ensure the dissemination of good practices within the teams
- o Coordinate activities with other key teams (Partners, Start up, Pre-Sales, TAM, Marketing, Comms, Ecommerce etc.)
- o Meet or exceed sales goals
- - Ensure the ROI of commercial actions and the optimization of commercial budgets
- o Optimize revenue and validate financial projections based on identified business potential
- o Report to Management on its activity and the means implemented to achieve revenue targets
- o Evaluate the performance of the actions carried out and challenge the commercial techniques used
- o Closely cooperate with Ecommerce and Marketing teams in preparation and execution of different commercial campaigns, leads handling & management, reporting on results
- - Lead a team of Account Managers & Business Development Managers
- o Identify and propose team growth strategy, including but not limited to new positions, roles, in accordance with evolution of the business needs
- o Lead a team responsible for accounts management & new customers in CEE region
- o Recruit new team members, depending on the growth of accounts and prospects
- o Define and monitor individual objectives/KPI’s and performance
- o Ensure about the progress of the sales team members, delivery of set tasks
- o Identify necessary training needs, bring the team up to speed on sales activities, and extend the customer-centric and problem-solving approach
- - Public Representation
- o Be the local spokesperson for OVHcloud Media interviews (once trained)
- o Participate in events/ forums, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Critical Infrastructure Technician in Data Center
Ożarów Mazowiecki
Wygasła: 02.02.2024
full-time
umowa o pracę
full office work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Install and set up services :
- Assemble, install, repair and set up the infrastructure equipment: container, cooling, optical fibers, electrical equipment,
- Install the probes and alerts needed to manage installations
- Validate that the different deployments function correctly to ensure continuous service
- Follow the set-up procedures for equipment
- Manage the logistics of orders and dispatch
- Comply with all policies for the safe storage, usage and disposal of hazardous materials
- Maintain a clean and safe work environment
- Carry out preventative and recurred maintenance operations:
- Respond quickly in the event of an emergency, notify appropriate personnel, and follow safety protocol
- Conduct maintenance of electrical systems
- Survey buildings and repair mechanical systems to ensure they are consistent with health and safety regulations
- Support the setup of ventilation, refrigeration, cooling/watercooling systems and conduct repairs when necessary
- Aid in budget development and ensure it is followed
- Maintain heating and plumbing systems to ensure functionality
- Inspect alarm and DC monitoring systems and quickly schedule repairs when needed
- Make preventative and recurred diagnostics on the infrastructure’s equipment
- Uninstall and replace faulty components (pumps, ventilators, air coolers, etc.)
- Carry out maintenance operations on the infrastructures (change filters, programmed tests, cleaning, etc.)
- Relay reported anomalies to maintain service quality
- Make suggestions for possible improvements to equipment
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Support Representative Polish/English and Italian or German
Swobodna 1, Krzyki, Wrocław
Wygasła: 20.01.2024
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Being the first point of contact for customers from different countries worldwide via multiple channels (call, e-mail, chat)
- To listen and empathize with customers, diagnose and fix their problems, e.g orders tracking, billing, administration of the services
- Participate in defined projects and missions
- Understand, integrate, and promote the image of the OVHcloud as a company with strong expertise and excellent customer support
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Manager
Wrocław
Wygasła: 03.01.2024
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
- Deploy HR policies and processes
- - Ensure the implementation of HR policies, processes and tools
- - Take care of the engagement of the different teams and deploy well-being activities and initiatives
- - Coordinate "people review", identify and contribute to talent development
- - Organize and animate the "Salary Review" in collaboration with the C&B Department
- - Drive annual appraisal campaigns, define and monitor action plans
- - Contribute to the deployment and implementation of action plans to develop well-being at work
- - Advise and support managers on all HR issues (management of individual situations,
- professional evolutions, disciplinary law...)
- - Manage the HR team of 3 members (3 Office Managers), taking care of their development, as well as coordination and alignment
- Drive organizational changes and manage the growth of the Company
- - Anticipate and support the structural changes
- - Support managers to adjust resources to business needs (target organization, development and skills, training)
- - Contribute to build staffing plans with managers and recruitment teams: define and arbitrate recruitment needs, onboarding period monitoring
- - Support employees in their development (mobility, training…)
- - Supervise employees administrative management in connection with the Office Manager department (entry/exit, contracts, probationary periods, etc.)
- Manage labour relations
- - Ensure compliance with the legal framework (labour law, administrative management, work conditions, health and safety obligations) and company’s policies
- - Advise and support managers on all HR matters (management of individual situations, professional evolutions, ER issues...)
- - Ease dialogue by reconciling the company objectives and employee’s satisfaction
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Technical Leader Microsoft Exchange
Warszawa
Wygasła: 22.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- Defining the technical vision related to products based on the Microsoft environment by working on the roadmap
- Design and help implement new features or products in our portfolio
- Supporting our SRE team in dealing with the infrastructure of Exchange environments
- Support our sales team in the process of defining the technical feasibility of products under your responsibility that could address our potential customers' needs
- Participate in the certification process of our products
- Write technical documentation of newly implemented functionalities
- Follow CVE disclosure
- You will also be asked to share your knowledge with employees (SRE team) in order to improve their skills related to Microsoft technologies
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Technical Leader Microsoft Exchange
Wrocław
Wygasła: 22.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- Defining the technical vision related to products based on the Microsoft environment by working on the roadmap
- Design and help implement new features or products in our portfolio
- Supporting our SRE team in dealing with the infrastructure of Exchange environments
- Support our sales team in the process of defining the technical feasibility of products under your responsibility that could address our potential customers' needs
- Participate in the certification process of our products
- Write technical documentation of newly implemented functionalities
- Follow CVE disclosure
- You will also be asked to share your knowledge with employees (SRE team) in order to improve their skills related to Microsoft technologies
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Cloud Support Specialist with German
Wrocław
Wygasła: 22.11.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Diagnosing and fixing issues and malfunctions of cloud services (Dedicated servers, VPSes, Public Cloud instances, and Kubernetes) for European Customers;
- Answering Customers' calls, replying to e-mails in order to solve any issue(s) they may experience;
- Answering to escalations and informing Customers about correct processes;
- Classifying incidents and escalating or reassigning those to the appropriate team/person, if necessary;
- Keeping Customers updated on the progress of an ongoing investigation/troubleshooting and its resolution;
- Participating in all internal trainings necessary to develop and maintain an advanced knowledge of products, technologies, and processes;
- Building an image of OVHcloud as a company with strong expertise and excellent Customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
DevOps - Public cloud/Openstack
Warszawa
Wygasła: 04.12.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- Attached to the Manager, you meet the following challenges:
- Ensure the development of OVH applications and software in your perimeter
- Design and develop software architectures with variable geometry that can self-size based to meet business and functional specifications
- Design and implement test sets according to functional and technical specifications (benchmark, performance...)
- Ensure the correction of existing application malfunctions and ensure continuous improvement of the quality of developments
- Ensuring technological surveillance (services, products and technologies of the market, self-training)
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
DevOps - Public cloud/Openstack
Wrocław
Wygasła: 04.12.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- Attached to the Manager, you meet the following challenges:
- Ensure the development of OVH applications and software in your perimeter
- Design and develop software architectures with variable geometry that can self-size based to meet business and functional specifications
- Design and implement test sets according to functional and technical specifications (benchmark, performance...)
- Ensure the correction of existing application malfunctions and ensure continuous improvement of the quality of developments
- Ensuring technological surveillance (services, products and technologies of the market, self-training)
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
SRE/Devops with Python
Wrocław
Wygasła: 04.12.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Attached to the Team Leader, you meet the following challenges:
- Developing IaaS (Infrastructure-as-a-Service) applications in Python (and Puppet)
- Automating Continuous Delivery process
- Optimizing systems with regard to efficiency
- Extending monitoring capabilities
- Take part in oncall
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Devops / SRE
Warszawa
Wygasła: 04.12.2023
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- - Define technical solutions to fix an issue or create new service
- - Challenge solutions based on context
- - Create POC and test solutions
- - Integrate external system
- - Create automatization of production solution integrated to existing infrastructure
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Devops / SRE
Wrocław
Wygasła: 04.12.2023
full-time
umowa o pracę
kontrakt B2B
kontrakt B2B
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- - Define technical solutions to fix an issue or create new service
- - Challenge solutions based on context
- - Create POC and test solutions
- - Integrate external system
- - Create automatization of production solution integrated to existing infrastructure
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Web Support Representative Polish/English and French or German
Wrocław
Wygasła: 06.10.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Being the first point of contact for customers from different countries worldwide
- Dealing with customer questions concerning our web services (domains, hosting and mails) via multiple channels (call, e-mail, chat)
- Listening and empathizing with customers, diagnosing and fixing their problems
- Participating in defined projects and missions
- Understanding, integrating and promoting the image of the OVHcloud as a company with strong expertise and excellent customer support
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Support Representative Polish/English and Italian or German
Wrocław
Wygasła: 04.10.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Being the first point of contact for customers from different countries worldwide via multiple channels (call, e-mail, chat)
- To listen and empathize with customers, diagnose and fix their problems, e.g orders tracking, billing, administration of the services
- Participate in defined projects and missions
- Understand, integrate, and promote the image of the OVHcloud as a company with strong expertise and excellent customer support
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Startup Program Manager
Warszawa
Wygasła: 03.09.2023
full-time
umowa na zastępstwo
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Define the cluster strategy and budget each year
- Execute the strategy that includes the activities below in order to boost the number of startups in the Startup Program and increase the spend on OVHcloud by these members
- Work closely with Startups, Marketing, Sales, and Solution Architects teams across the organization to understand the needs of entrepreneurs and how to help them meet those needs to achieve growth
- Identify and attend relevant startup events, in order to recruit new start-ups for the program
- Accelerate the recruitment of start-ups in the Cluster through partnerships in the startup ecosystem with VCs, incubators in a targeted way
- Work with the support representatives in your assigned area to ensure on-boarding and scale-up of recruited start-ups
- Identify and develop ways to drive adoption of OVHcloud solutions in recruited start-ups
- Create awareness in the Ecosystem to generate opportunities
- Collect information on startups (news, priorities, strategy, etc.) in order to identify their challenges, constraints and objectives, to support the life of the account
- Establish a relationship of trust with decision-makers (visits, presentations, sharing of market analyses, etc.)
- Guide startups towards potential support structures
- Collect feedback from Startup Program members in order to ensure continuous improvement
- Take into account, in the development of the program, the information reported by startups: issues, dissatisfaction with offers, customer requests, tools, processes, and inform the BUs concerned
- Research and ideate potential solutions to process gaps and hurdles in the startup experience
- Manage the entire lifecycle of the initiatives you are responsible for, including showing operational success and further iterations
- Implement customer usage metrics & reporting, with a strong focus on improving customer experience
- Document and track the progress of eligible startups in our CRM lead management system
- Work closely with com/marketing teams to conduct campaigns on specific segments of the startup market
- Discuss with startup decision makers to determine their specific purchasing plans and cloud solution decision criteria
- Production of reports on program monitoring and tracking of KPI's
- Recommend to each customer the cloud solutions best suited to their needs
- Monitor opportunities and identify possibilities for additional revenue
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Team Leader
Swobodna 1, Krzyki, Wrocław
Wygasła: 29.06.2023
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
- Lead, mentor, and manage the team to ensure alignment with company objectives and successful contribution to the public cloud product development and maintenance
- Oversee planning, execution, and delivery of projects, ensuring they are completed on time, within budget, and meeting or exceeding quality standards
- Drive innovation, identify areas of improvement, and ensure the team stays up-to-date with the latest industry trends and best practices
- Foster effective communication and collaboration among team members and other teams within the organization internationally
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Kierownik Zakładu/Plant Manger - Data Center
Ożarów Mazowiecki
Wygasła: 08.05.2023
full-time
umowa o pracę
full office work
manager / supervisor, team manager
Obowiązki:
- Manage data center teams:
- -Train, mentor and lead multidisciplinary teams
- -Manage and supervise the different teams working in the data center
- -Assess and develop the skills of employees
- -Develop workload and recruitment plans for your team and ensure that these are consistent
- -Organize the site’s business continuity (on-call workers, etc.)
- -Participate in recruiting data center teams
- -Ensure health and safety regulations are respected in the data center
- -Make sure the teams work well together and communicate successfully
- Manage the operational activities of the infrastructure:
- -Manage the site and make sure it operates smoothly
- -Manage and coordinate data center operations
- -Ensure the data center infrastructure is kept active (electricity, cooling, measuring, and monitoring technologies, security systems, optical fiber)
- -Manage the maintenance contracts for the data center (monitoring failures, error reports, ticket creation, overseeing contracts)
- -Coordinate interventions with external providers
- -Manage and maintain a close relationship with providers and vendors
- -Oversee development and validate service compliance
- -Ensure documentation on DC operations is available
- -Carry out checks and maintenance within the deadlines set by the manufacturer or the development department (establish how often maintenance is carried out as necessary)
- -Ensure the hardware and infrastructure asset inventory is kept up to date
- -Organize risk management and prevention
- -Act as the operational manager of information security (ROSI) and make sure documentation is kept up to date (security files, procedures, etc.)
- -Perform audits in collaboration with the Quality team (27001/SOC/PCI DSS, etc.)
- Contribute to the development and performance of the data center:
- -Monitor and facilitate the key performance indicators
- -Report monthly on the DC infrastructure
- -Set and manage the infrastructure budget
- -Perform administrative management for the site (invoices, temporary contracts, activity reports, etc.)
- -Work in partnership with the Project teams for data center extensions
- -Maintain optimal relationships with local authorities and ensure compliance with local regulations
- -Organize and carry out data center visits for customers
- Make sure service levels are upheld and guarantee operational improvement:
- -Ensure DC infrastructure and installations are of a high quality
- -Identify, process, and manage problems that have an impact on the security, reliability, or maintainability of infrastructure
- -Be a local force of continuous improvement by updating risk analysis and following action plans for correction and prevention
- -Participate in deploying prototypes and communicate with the R&D teams to improve the product
- -Help improve procedures and moderate the different suggestions from data center teams
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Facility Technician / Technik utrzymania obiektu
Ożarów Mazowiecki
Wygasła: 31.03.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular)
Obowiązki:
- Install and set up services
- Assemble, install, repair and set up the infrastructure equipment: container, cooling, optical fibers, electrical equipment,
- Install the probes and alerts needed to manage installations
- Validate that the different deployments function correctly to ensure continuous service
- Follow the set-up procedures for equipment
- Manage the logistics of orders and dispatch
- Comply with all policies for the safe storage, usage and disposal of hazardous materials
- Maintain a clean and safe work environment
- Respond quickly in the event of an emergency, notify appropriate personnel, and follow safety protocol
- Conduct maintenance of electrical systems
- Survey buildings and repair mechanical systems to ensure they are consistent with health and safety regulations
- Support the setup of ventilation, refrigeration, cooling/watercooling systems and conduct repairs when necessary
- Aid in budget development and ensure it is followed
- Maintain heating and plumbing systems to ensure functionality
- Inspect alarm and DC monitoring systems and quickly schedule repairs when needed
- Make preventative and recurred diagnostics on the infrastructure’s equipment
- Uninstall and replace faulty components (pumps, ventilators, air coolers, etc.)
- Carry out maintenance operations on the infrastructures (change filters, programmed tests, cleaning, etc.)
- Relay reported anomalies to maintain service quality
- Make suggestions for possible improvements to equipment
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Plant / Data Center Manager
Ożarów Mazowiecki
Wygasła: 01.03.2023
full-time
umowa o pracę
full office work
manager / supervisor, team manager
Obowiązki:
- Manage data center teams
- Train, mentor and lead multidisciplinary teams
- Manage and supervise the different teams working in the data center
- Assess and develop the skills of employees
- Develop workload and recruitment plans for your team and ensure that these are consistent
- Organize the site’s business continuity (on-call workers, etc.)
- Participate in recruiting data center teams
- Ensure health and safety regulations are respected in the data center
- Make sure the teams work well together and communicate successfully
- Manage the operational activities of the infrastructure
- Manage the site and make sure it operates smoothly
- Manage and coordinate data center operations
- Ensure the data center infrastructure is kept active (electricity, cooling, measuring, and monitoring technologies, security systems, optical fiber)
- Manage the maintenance contracts for the data center (monitoring failures, error reports, ticket creation, overseeing contracts)
- Coordinate interventions with external providers
- Manage and maintain a close relationship with providers and vendors
- Oversee development and validate service compliance
- Ensure documentation on DC operations is available
- Carry out checks and maintenance within the deadlines set by the manufacturer or the development department (establish how often maintenance is carried out as necessary)
- Ensure the hardware and infrastructure asset inventory is kept up to date
- Organize risk management and prevention
- Act as the operational manager of information security (ROSI) and make sure documentation is kept up to date (security files, procedures, etc.)
- Perform audits in collaboration with the Quality team (27001/SOC/PCI DSS, etc.)
- Contribute to the development and performance of the data center
- Monitor and facilitate the key performance indicators
- Report monthly on the DC infrastructure
- Set and manage the infrastructure budget
- Perform administrative management for the site (invoices, temporary contracts, activity reports, etc.)
- Work in partnership with the Project teams for data center extensions
- Maintain optimal relationships with local authorities and ensure compliance with local regulations
- Organize and carry out data center visits for customers
- Make sure service levels are upheld and guarantee operational improvement
- Ensure DC infrastructure and installations are of a high quality
- Identify, process, and manage problems that have an impact on the security, reliability, or maintainability of infrastructure
- Be a local force of continuous improvement by updating risk analysis and following action plans for correction and prevention
- Participate in deploying prototypes and communicate with the R&D teams to improve the product
- Help improve procedures and moderate the different suggestions from data center teams
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Industrial Infrastructure Technician/Data Center Engineer
Ożarów Mazowiecki
Wygasła: 26.02.2023
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
- Install and set up services
- Assemble, install, repair and set up the infrastructure equipment: container, cooling, optical fibers, electrical equipment,
- Install the probes and alerts needed to manage installations
- Validate that the different deployments function correctly to ensure continuous service
- Follow the set-up procedures for equipment
- Manage the logistics of orders and dispatch
- Comply with all policies for the safe storage, usage and disposal of hazardous materials
- Maintain a clean and safe work environment
- Carry out preventative and recurred maintenance operations
- Respond quickly in the event of an emergency, notify appropriate personnel, and follow safety protocol
- Conduct maintenance of electrical systems
- Survey buildings and repair mechanical systems to ensure they are consistent with health and safety regulations
- Support the setup of ventilation, refrigeration, cooling/watercooling systems and conduct repairs when necessary
- Aid in budget development and ensure it is followed
- Maintain heating and plumbing systems to ensure functionality
- Inspect alarm and DC monitoring systems and quickly schedule repairs when needed
- Make preventative and recurred diagnostics on the infrastructure’s equipment
- Uninstall and replace faulty components (pumps, ventilators, air coolers, etc.)
- Carry out maintenance operations on the infrastructures (change filters, programmed tests, cleaning, etc.)
- Relay reported anomalies to maintain service quality
- Make suggestions for possible improvements to equipment
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Support Representative Polish/English and one of European languages Italian/Spanish/German
Swobodna 1, Krzyki, Wrocław
Wygasła: 20.01.2023
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Answering the multichannel questions (call, e-mail, chat) of customers concerning billing, order tracking, administration;
- Answering to escalations and informing customers of correct process;
- Keeping customers updated on the progress of an investigation and its resolution
- Providing post-sale support service;
- Participate in defined loyalty actions and missions;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Account/Business Development Manager in IT/cloud
Chmielna 73, Wola, Warszawa
Wygasła: 13.01.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Actively build a pipeline of opportunities based on the assigned customer portfolio of SMB’s and technology companies
- Actively search for new customers and build a pipeline of opportunities based on various sales activities (LinkedIn and other social media channels, email, telephone, events etc.)
- Implement a sales strategy for a portfolio of middle-market customers considering their needs and expectations
- Identify and maximize new business opportunities with our clients, help them grow their businesses with the help of our services
- Carry out activities leading to cross-selling and up-selling
- Establish, develop, and maintain long-term relationships with companies from portfolio
- Work closely with other Team members and stakeholders (Business Development Developers, Pre-Sales and Marketing)
- Forecast sales turnover and establish financial projections based on the identified business potential
- Report activities and progress in the CRM system
- Meet or exceed sales goals
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Infrastructure Technician
Ożarów Mazowiecki
Wygasła: 01.01.2023
full-time
umowa o pracę
full office work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Assemble, install, repair and set up the infrastructure equipment: container, cooling, optical fibers, electrical equipment,
- Install the probes and alerts needed to manage installations
- Validate that the different deployments function correctly to ensure continuous service
- Follow the set-up procedures for equipment
- Manage the logistics of orders and dispatch
- Comply with all policies for the safe storage, usage and disposal of hazardous materials
- Maintain a clean and safe work environment
- Respond quickly in the event of an emergency, notify appropriate personnel, and follow safety protocol
- Conduct maintenance of electrical systems
- Survey buildings and repair mechanical systems to ensure they are consistent with health and safety regulations
- Support the setup of ventilation, refrigeration, cooling/watercooling systems and conduct repairs when necessary
- Aid in budget development and ensure it is followed
- Maintain heating and plumbing systems to ensure functionality
- Inspect alarm and DC monitoring systems and quickly schedule repairs when needed
- Make preventative and recurred diagnostics on the infrastructure’s equipment
- Uninstall and replace faulty components (pumps, ventilators, air coolers, etc.)
- Carry out maintenance operations on the infrastructures (change filters, programmed tests, cleaning, etc.)
- Relay reported anomalies to maintain service quality
- Make suggestions for possible improvements to equipment
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Cloud Support Specialist with German
Swobodna 1, Krzyki, Wrocław
Wygasła: 04.12.2022
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Diagnosing and fixing issues and malfunctions of cloud services (Dedicated servers, VPSes, Public Cloud instances, and Kubernetes) for European Customers;
- Answering Customers' calls, replying to e-mails in order to solve any issue(s) they may experience;
- Answering to escalations and informing Customers about correct processes;
- Classifying incidents and escalating or reassigning those to the appropriate team/person, if necessary;
- Keeping Customers updated on the progress of an ongoing investigation/troubleshooting and its resolution;
- Participating in all internal trainings necessary to develop and maintain an advanced knowledge of products, technologies, and processes;
- Building an image of OVHcloud as a company with strong expertise and excellent Customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Trainee Administrative Assistant in Data Center
Ożarów Mazowiecki
Wygasła: 03.12.2022
full-time
umowa o pracę
umowa o staż / praktyki
umowa o staż / praktyki
full office work
trainee
Obowiązki:
- Preserving the continuous circulation of documents
- Preparing current reports and statements
- Document preparation, scanning, printing
- Preparation of documentation for the accounting office, decree of invoices
- Current contact with accounting office
- Contacting subcontractors and partners responsible for office maintenance
- Inbound and outbound (including electronic) correspondence
- Keeping an archive of contracts with contractors
- Keeping an archive of company documents
- Cooperation with IT, HR, legal and administrative departments
- Ordering of office, food and business products for the company
- Update workers' holiday plan data
- Monitoring the validity of medical examinations and health and safety training
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Web Support Representative English + other language DE/ES/IT/FR
Swobodna 1, Krzyki, Wrocław
Wygasła: 17.12.2022
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- To diagnose and fix problems for customers of Web Hosting and email services from European countries;
- Answering customers' calls, replying to emails and chats in order to solve any issue they may have;
- Answering to escalations and informing customers of correct process;
- Providing pre and post-sale support service;
- Classifying incidents and escalating or reassigning them to the right people if necessary;
- Keeping customers updated on the progress of an investigation and its resolution;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Support Representative Polish/English and one of European languages (IT/ES/GE)
Swobodna 1, Krzyki, Wrocław
Wygasła: 26.11.2022
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Answering the multichannel questions (call, e-mail, chat) of customers concerning billing, order tracking, administration;
- Answering to escalations and informing customers of correct process;
- Keeping customers updated on the progress of an investigation and its resolution
- Providing post-sale support service;
- Participate in defined loyalty actions and missions;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Office Manager Country
Swobodna 1, Krzyki, Wrocław
Wygasła: 25.11.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- • HR activities
- o Collaborate closely with the Group's HR department, its expert services and the HRBP department
- o Deploy, support and promote the Group's HR policies (compensation & benefits, training, evaluation, etc.)
- o Support newcomers’ onboarding and provide them with all the necessary environment for their job
- o Manage personnel administration (management of employment contracts and addendums, various legal documents, etc.)
- o Realization of monthly HR reports
- o Prepare and consolidate variable payroll elements (bonuses, absences, leave, etc.),
- o Control the proper execution of the payroll cycle by the accounting firm
- o Organize internal events in accordance with Group policies (thematic, budget, etc.)
- o Be available for managers and collaborators for any HR issue. Relay to the HRBP or HR department when needed
- • Financial and legal activities
- o Provide prompt and accurate answers to requests from internal departments (accounting, treasury, legal, etc.)
- o Process all the payments of providers or institutions (taxes, contributions, etc.) in collaboration with the Group Treasury
- o Provide budget and forecast reports when required from the different departments
- o Control the proper execution and the respect of deadline of the financial reports
- o Compile monthly accounting reports and liaise with HQ accounting teams
- • Site Administration
- o Ensure the application, respect and update of health and safety policies
- o Make the necessary purchases for the good supply of the site (supplies, consumables, etc)
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Human Ressources Manager
Swobodna 1, Krzyki, Wrocław
Wygasła: 21.10.2022
full-time
umowa o pracę
full office work, hybrid work
team manager
Obowiązki:
- Deploy HR policies and processes
- - Ensure the implementation of HR policies, processes and tools
- - Take care of the engagement of the different teams and deploy well-being activities and initiatives
- - Coordinate "people review", identify and contribute to talent development
- - Organize and animate the "Salary Review" in collaboration with the C&B Department
- - Drive annual appraisal campaigns, define and monitor action plans
- - Contribute to the deployment and implementation of action plans to develop well-being at work
- - Advise and support managers on all HR issues (management of individual situations,
- professional evolutions, disciplinary law...)
- - Manage the HR team of 4 members (3 Office Managers and 1 Hiring Officer), taking care of their development, as well as coordination and alignment
- Drive organizational changes and manage the growth of the Company
- - Anticipate and support the structural changes
- - Support managers to adjust resources to business needs (target organization, development and skills, training)
- - Contribute to build staffing plans with managers and recruitment teams: define and arbitrate recruitment needs, onboarding period monitoring
- - Support employees in their development (mobility, training…)
- - Supervise employees administrative management in connection with the Office Manager department (entry/exit, contracts, probationary periods, etc.)
- Manage labour relations
- - Ensure compliance with the legal framework (labour law, administrative management, work conditions, health and safety obligations) and company’s policies
- - Advise and support managers on all HR matters (management of individual situations, professional evolutions, ER issues...)
- - Ease dialogue by reconciling the company objectives and employee’s satisfaction
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Business Developer/Account Manager
Chmielna 73, Wola, Warszawa
Wygasła: 30.09.2022
pełny etat
umowa o pracę
praca hybrydowa
specjalista (Mid / Regular), starszy specjalista (Senior)
Obowiązki:
- Actively build a pipeline of opportunities based on the assigned customer portfolio of SMB’s and technology companies
- Implement a sales strategy for a portfolio of middle-market customers considering their needs and expectations
- Identify and maximize new business opportunities with our clients, help them grow their businesses with the help of our services
- Carry out activities leading to cross-selling and up-selling
- Establish, develop, and maintain long-term relationships with companies from portfolio
- Work closely with other Team members and stakeholders (Business Development Developers, Pre-Sales and Marketing)
- Forecast sales turnover and establish financial projections based on the identified business potential
- Report activities and progress in the CRM system
- Constantly develop new skills
- Meet or exceed sales goals
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Technik IT junior - Data Center
Kazimierza Kamińskiego 6, Ożarów Mazowiecki
Wygasła: 09.09.2022
pełny etat
umowa o pracę
praca stacjonarna
specjalista (Mid / Regular), młodszy specjalista (Junior)
Obowiązki:
- instalacja nowego sprzętu, obsługa i wykonywanie napraw sprzętu zainstalowanego np. serwerów, urządzeń sieciowych, okablowania
- monitorowanie i obsługa infrastruktury wspomagającej (np. systemów chłodzenia cieczą)
- monitorowanie infrastruktury IT, diagnozowanie problemów, raportowanie i obsługa incydentów
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Web Support Representative English/Polish + other language DE/ES/IT/FR
Swobodna 1, Krzyki, Wrocław
Wygasła: 11.09.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- To diagnose and fix problems for customers of Web Hosting and email services from European countries;
- Answering customers' calls, replying to emails and chats in order to solve any issue they may have;
- Answering to escalations and informing customers of correct process;
- Providing pre and post-sale support service;
- Classifying incidents and escalating or reassigning them to the right people if necessary;
- Keeping customers updated on the progress of an investigation and its resolution;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Support Representative Polish/English and Spanish or Italian
Swobodna 1, Krzyki, Wrocław
Wygasła: 30.07.2022
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Answering the multichannel questions (call, e-mail, chat) of customers concerning billing, order tracking, administration;
- Answering to escalations and informing customers of correct process;
- Keeping customers updated on the progress of an investigation and its resolution
- Providing post-sale support service;
- Participate in defined loyalty actions and missions;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Social Media Technical Customer Support Representative
Gdańsk
Wygasła: 29.07.2022
full-time
umowa o pracę
full office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provide quality technical assistance on social networks
- Answer customer questions on digital channels by qualifying their needs
- Participate in the animation of the Social Media community by publishing self-care content via Twitter and sharing content published by the main Twitter accounts
- Participate in the deployment and maintenance of the Social Media ecosystem by sharing content from OVHcloud Twitter accounts
- Develop an initial technical diagnosis and provide solutions to incidents encountered by users
- Identify and escalate a customer request if it cannot be handled via social networks
- Identify and detect incidents and quickly provide a technical and/or commercial solution
- Provide remote technical assistance by adapting to the level of knowledge of your interlocutors
- Detect and respond to potential badbuzz
- Guide the user to solve the problems encountered
- Ensure the follow-up of the customer relationship until the final treatment of the request
- Master and apply all internal Social Media procedures applicable to customers
- Apply customer procedures to the various internal departments: technical, commercial
- Contribute to the continuous improvement of the customer relationship
- Contribute to the drafting of procedures related to its activities in Social Media
- Report technical issues and anomalies to the different departments (com-dev-admin)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Office Manager Country
Wrocław
Wygasła: 29.07.2022
full-time
umowa o pracę
full office work, hybrid work
manager / supervisor, team manager
Obowiązki:
- Collaborate closely with the Group's HR department, its expert services and the HRBP department
- Deploy, support and promote the Group's HR policies (compensation & benefits, training, evaluation, etc.)
- Support newcomers’ onboarding and provide them with all the necessary environment for their job
- Manage personnel administration (management of employment contracts and addendums, various legal documents, etc.)
- Realization of monthly HR reports
- Prepare and consolidate variable payroll elements (bonuses, absences, leave, etc.),
- Control the proper execution of the payroll cycle by the accounting firm
- Organize internal events in accordance with Group policies (thematic, budget, etc.)
- Be available for managers and collaborators for any HR issue. Relay to the HRBP or HR department when needed
- Provide prompt and accurate answers to requests from internal departments (accounting, treasury, legal, etc.)
- Process all the payments of providers or institutions (taxes, contributions, etc.) in collaboration with the Group Treasury
- Provide budget and forecast reports when required from the different departments
- Control the proper execution and the respect of deadline of the financial reports
- Compile monthly accounting reports and liaise with HQ accounting teams
- Ensure the application, respect and update of health and safety policies
- Make the necessary purchases for the good supply of the site (supplies, consumables, etc)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Cloud Support Specialist with German
Swobodna 1, Krzyki, Wrocław
Wygasła: 29.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Diagnosing and fixing issues and malfunctions of cloud services (Dedicated servers, VPSes, Public Cloud instances, and Kubernetes) for European Customers;
- Answering Customers' calls, replying to e-mails in order to solve any issue(s) they may experience;
- Answering to escalations and informing Customers about correct processes;
- Classifying incidents and escalating or reassigning those to the appropriate team/person, if necessary;
- Keeping Customers updated on the progress of an ongoing investigation/troubleshooting and its resolution;
- Participating in all internal trainings necessary to develop and maintain an advanced knowledge of products, technologies, and processes;
- Building an image of OVHcloud as a company with strong expertise and excellent Customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Web Support Representative English + other language DE/ES/IT/FR
Swobodna 1, Krzyki, Wrocław
Wygasła: 01.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- To diagnose and fix problems for customers of Web Hosting and email services from European countries;
- Answering customers' calls, replying to emails and chats in order to solve any issue they may have;
- Answering to escalations and informing customers of correct process;
- Providing pre and post-sale support service;
- Classifying incidents and escalating or reassigning them to the right people if necessary;
- Keeping customers updated on the progress of an investigation and its resolution;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Python Developer
Gdańsk
Wygasła: 15.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Developing IaaS (Infrastructure-as-a-Service) applications in Python (and Puppet)
- Automating Continuous Delivery process
- Optimizing systems with regard to efficiency
- Extending monitoring capabilities
- Take part in oncall
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
DevOps Software Engineer
Gdańsk
Wygasła: 15.07.2022
full-time
umowa o pracę
full office work, hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Automatize most of manual actions
- Improve existing tools with performance improvements or new features
- Propose solutions and workaround to fix issues
- Keep infrastructure at good level of stability
- Analyze metrics and logs to predict future instabilities
- Handle alerts and find solutions to fix it permanently
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Team Leader IT - Data Center
Ożarów Mazowiecki
Wygasła: 07.07.2022
full-time
umowa o pracę
full office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- - Team management :
- o Lead, track and follow individual and team performance
- o Contribute staffing and integrating people inside your team
- o Develop their skills according operational requirements (tech, lead tech)and expected performance
- o Follow all HR processes : annual review, salary review, skills management, training, disciplinary
- o Track security and safety rules application by your team
- o In strong collaboration with the DU steerco, deliver internal and site communication to your team, leverage actions plans and lean management and contribute deploying DU policy, DCM and steerco decisions
- o Guarantee social mood at the right level for your team
- - Manage and organize Upgrade and RUN activities
- o Assist your DC tech lead Upgrade scheduling and forecasting all operations, managing the team workload according present and future servers flows and incidents
- o Follow and track your activities through KPI and dashboards. Report them to the steerco
- WIP, to connect, incidents, SLA, …
- o Guarantee team are able to access all technical knowledge required by their day to day job and tasks. Help them sharing their best practices within the team and with DCOPS/other DC
- o Monitor processes follow-up by the teams: incidents managements, change managements, handover, post mortems, etc
- Guarantee their implication and training to fit expected quality of service and productivity
- Manage alerts, escalations, volume of incidents, sla and post mortems
- o Implement strong collaboration with all DC Teams (infra, network, log, office, building, safety, …) and with transversal team DCOPS and other D
- - Monitor DC architecture and maintenance of the domain
- o Apply best practices for installation and maintenance. Guarantee application of existing procedures or help improving them
- o Audit technical procedures and control operations
- o Audit DC infrastructures and support 1st level of diagnostic
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Support Representative Polish/English and Spanish or Italian
Swobodna 1, Krzyki, Wrocław
Wygasła: 18.06.2022
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Answering the multichannel questions (call, e-mail, chat) of customers concerning billing, order tracking, administration;
- Answering to escalations and informing customers of correct process;
- Keeping customers updated on the progress of an investigation and its resolution
- Providing post-sale support service;
- Participate in defined loyalty actions and missions;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Cloud IT Support Specialist Polish/English
Swobodna 1, Krzyki, Wrocław
Wygasła: 09.06.2022
full-time
umowa o pracę
full office work, hybrid work
junior specialist (Junior)
Obowiązki:
- Diagnosing and fixing issues and malfunctions of cloud services (Dedicated servers, VPSes, Public Cloud instances, and Kubernetes) for European Customers;
- Answering Customers' calls, replying to e-mails in order to solve any issue(s) they may experience;
- Answering to escalations and informing Customers about correct processes;
- Classifying incidents and escalating or reassigning those to the appropriate team/person, if necessary;
- Keeping Customers updated on the progress of an ongoing investigation/troubleshooting and its resolution;
- Participating in all internal trainings necessary to develop and maintain an advanced knowledge of products, technologies, and processes;
- Building an image of OVHcloud as a company with strong expertise and excellent Customer support
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Data Center Manager
Ożarów Mazowiecki
Wygasła: 05.06.2022
full-time
umowa o pracę
full office work, hybrid work
manager / supervisor
Obowiązki:
- • Manage data center teams
- o Train, mentor and lead multidisciplinary teams
- o Manage and supervise the different teams working in the data center
- o Assess and develop the skills of employees
- o Develop workload and recruitment plans for your team and ensure that these are consistent
- o Organize the site’s business continuity (on-call workers, etc.)
- o Participate in recruiting data center teams
- o Ensure health and safety regulations are respected in the data center
- o Make sure the teams work well together and communicate successfully
- • Manage the operational activities of the infrastructure
- o Manage the site and make sure it operates smoothly
- o Manage and coordinate data center operations
- o Ensure the data center infrastructure is kept active (electricity, cooling, measuring, and monitoring technologies, security systems, optical fiber)
- o Manage the maintenance contracts for the data center (monitoring failures, error reports, ticket creation, overseeing contracts)
- o Coordinate interventions with external providers
- o Manage and maintain a close relationship with providers and vendors
- o Oversee development and validate service compliance
- o Ensure documentation on DC operations is available
- o Carry out checks and maintenance within the deadlines set by the manufacturer or the development department (establish how often maintenance is carried out as necessary)
- o Ensure the hardware and infrastructure asset inventory is kept up to date
- o Organize risk management and prevention
- o Act as the operational manager of information security (ROSI) and make sure documentation is kept up to date (security files, procedures, etc.)
- o Perform audits in collaboration with the Quality team (27001/SOC/PCI DSS, etc.)
- • Contribute to the development and performance of the data center
- o Monitor and facilitate the key performance indicators
- o Report monthly on the DC infrastructure
- o Set and manage the infrastructure budget
- o Perform administrative management for the site (invoices, temporary contracts, activity reports, etc.)
- o Work in partnership with the Project teams for data center extensions
- o Maintain optimal relationships with local authorities and ensure compliance with local regulations
- o Organize and carry out data center visits for customers
- • Make sure service levels are upheld and guarantee operational improvement
- o Ensure DC infrastructure and installations are of a high quality
- o Identify, process, and manage problems that have an impact on the security, reliability, or maintainability of infrastructure
- o Be a local force of continuous improvement by updating risk analysis and following action plans for correction and prevention
- o Participate in deploying prototypes and communicate with the R&D teams to improve the product
- o Help improve procedures and moderate the different suggestions from data center teams
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Data Center IT Leader
Ożarów Mazowiecki
Wygasła: 20.05.2022
full-time
umowa o pracę
full office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- - Team management :
- o Lead, track and follow individual and team performance
- o Contribute staffing and integrating people inside your team
- o Develop their skills according operational requirements (tech, lead tech)and expected performance
- o Follow all HR processes : annual review, salary review, skills management, training, disciplinary
- o Track security and safety rules application by your team
- o In strong collaboration with the DU steerco, deliver internal and site communication to your team, leverage actions plans and lean management and contribute deploying DU policy, DCM and steerco decisions
- o Guarantee social mood at the right level for your team
- - Manage and organize Upgrade and RUN activities
- o Assist your DC tech lead Upgrade scheduling and forecasting all operations, managing the team workload according present and future servers flows and incidents
- o Follow and track your activities through KPI and dashboards. Report them to the steerco
- WIP, to connect, incidents, SLA, …
- o Guarantee team are able to access all technical knowledge required by their day to day job and tasks. Help them sharing their best practices within the team and with DCOPS/other DC
- o Monitor processes follow-up by the teams: incidents managements, change managements, handover, post mortems, etc
- Guarantee their implication and training to fit expected quality of service and productivity
- Manage alerts, escalations, volume of incidents, sla and post mortems
- o Implement strong collaboration with all DC Teams (infra, network, log, office, building, safety, …) and with transversal team DCOPS and other D
- - Monitor DC architecture and maintenance of the domain
- o Apply best practices for installation and maintenance. Guarantee application of existing procedures or help improving them
- o Audit technical procedures and control operations
- o Audit DC infrastructures and support 1st level of diagnostic
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Web Support Representative English + other language DE / ES / IT
Swobodna 1, Krzyki, Wrocław
Wygasła: 19.05.2022
full-time
umowa o pracę
full office work, hybrid work
junior specialist (Junior)
Obowiązki:
- To diagnose and fix problems for customers of Web Hosting and email services from European countries;
- Answering customers' calls, replying to emails and chats in order to solve any issue they may have;
- Answering to escalations and informing customers of correct process;
- Providing pre and post-sale support service;
- Classifying incidents and escalating or reassigning them to the right people if necessary;
- Keeping customers updated on the progress of an investigation and its resolution;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Cloud DevOps Engineer / Python developer
Gdańsk
Wygasła: 15.05.2022
full-time
umowa o pracę
full office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Design and development of highly scalable and robust OpenStack Cloud features as part of the development team
- Display strong technical knowledge in feature definition, feature delivery, code revie, and backlog management
- Discuss ideas and collaborate on solving complex business problems and finding innovative solutions
- Support engineers to analyze and resolve service issues
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Python Developer
Gdańsk
Wygasła: 27.05.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Developing IaaS (Infrastructure-as-a-Service) applications in Python (and Puppet)
- Automating Continuous Delivery process
- Optimizing systems with regard to efficiency
- Extending monitoring capabilities
- Take part in oncall
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Internship Junior Python Developer
Swobodna 1, Krzyki, Wrocław
Wygasła: 12.05.2022
full-time
umowa o pracę
full office work, hybrid work
trainee
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Cloud Support Specialist with German
Swobodna 1, Krzyki, Wrocław
Wygasła: 15.05.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Diagnosing and fixing issues and malfunctions of cloud services (Dedicated servers, VPSes, Public Cloud instances, and Kubernetes) for European Customers;
- Answering Customers' calls, replying to e-mails in order to solve any issue(s) they may experience;
- Answering to escalations and informing Customers about correct processes;
- Classifying incidents and escalating or reassigning those to the appropriate team/person, if necessary;
- Keeping Customers updated on the progress of an ongoing investigation/troubleshooting and its resolution;
- Participating in all internal trainings necessary to develop and maintain an advanced knowledge of products, technologies, and processes;
- Building an image of OVHcloud as a company with strong expertise and excellent Customer support
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Support Representative Polish / English and Italian
Swobodna 1, Krzyki, Wrocław
Wygasła: 16.05.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Answering the multichannel questions (call, e-mail, chat) of customers concerning billing, order tracking, administration;
- Answering to escalations and informing customers of correct process;
- Keeping customers updated on the progress of an investigation and its resolution;
- Providing post-sale support service;
- Participate in defined loyalty actions and missions;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
DevOps Software Engineer
Gdańsk
Wygasła: 13.05.2022
full-time
umowa o pracę
full office work, hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Automatize most of manual actions
- Improve existing tools with performance improvements or new features
- Propose solutions and workaround to fix issues
- Keep infrastructure at good level of stability
- Analyze metrics and logs to predict future instabilities
- Handle alerts and find solutions to fix it permanently
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Oferta specjalna OVH - zostaw CV
pomorskie
Wygasła: 04.04.2022
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
System Engineer – Junior Python Developer
Gdańsk
Wygasła: 06.05.2022
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Developing IaaS (Infrastructure-as-a-Service) applications in Python (and Puppet)
- Automating Continuous Delivery process
- Optimizing systems with regard to efficiency
- Extending monitoring capabilities
- Take part in RUN shifts
- Take part in oncall
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Internship Business Developer
Swobodna 1, Krzyki, Wrocław
Wygasła: 27.03.2022
full-time
umowa o staż / praktyki
trainee
Obowiązki:
- Source new client / new business opportunities
- Analysis of customer needs
- Assistance in identifying the best OVH product to better meet customer requirements
- Validate business opportunities and add them to our customer system (CRM)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Support Representative Polish / English and another european language
Swobodna 1, Krzyki, Wrocław
Wygasła: 27.03.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Answering the multichannel questions (call, e-mail, chat) of customers concerning billing, order tracking, administration;
- Answering to escalations and informing customers of correct process;
- Keeping customers updated on the progress of an investigation and its resolution;
- Providing post-sale support service;
- Participate in defined loyalty actions and missions;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Softwer Engineer Developer
Swobodna 1, Krzyki, Wrocław
Wygasła: 27.03.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Developing IaaS (Infrastructure-as-a-Service) applications in Python (and Puppet)
- Automating Continuous Delivery process
- Optimizing systems with regard to efficiency
- Extending monitoring capabilities
- Take part in oncall
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Internship Python Developer
Swobodna 1, Krzyki, Wrocław
Wygasła: 27.03.2022
full-time
umowa o staż / praktyki
trainee
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
DevOps Software Engineer
Swobodna 1, Krzyki, Wrocław
Wygasła: 27.03.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Automatize most of manual actions
- Improve existing tools with performance improvements or new features
- Propose solutions and workaround to fix issues
- Keep infrastructure at good level of stability
- Analyze metrics and logs to predict future instabilities
- Handle alerts and find solutions to fix it permanently
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Support Representative Polish/English and Spanish or Italian
Swobodna 1, Krzyki, Wrocław
Wygasła: 31.03.2022
full-time
umowa o pracę
hybrid work
junior specialist (Junior)
Obowiązki:
- Answering the multichannel questions (call, e-mail, chat) of customers concerning billing, order tracking, administration;
- Answering to escalations and informing customers of correct process;
- Keeping customers updated on the progress of an investigation and its resolution
- Providing post-sale support service;
- Participate in defined loyalty actions and missions;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Web Support Representative English + other language DE, ES, IT
Swobodna 1, Krzyki, Wrocław
Wygasła: 11.04.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- To diagnose and fix problems for customers of Web Hosting and email services from European countries;
- Answering customers' calls, replying to emails and chats in order to solve any issue they may have;
- Answering to escalations and informing customers of correct process;
- Providing pre and post-sale support service;
- Classifying incidents and escalating or reassigning them to the right people if necessary;
- Keeping customers updated on the progress of an investigation and its resolution;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sales Team Manager
Warszawa
Wygasła: 21.03.2022
full-time
umowa o pracę
hybrid work
director, team manager
Obowiązki:
- Co-define the sales strategy in collaboration with Management, Strategic Directions and Sales Policy for CEE region
- Execute the OVHcloud strategy and deliver the expected growth in all sales areas
- Generate and identify new business opportunities using existing and potential customer network in CEE region
- Analyse and evaluate the business development of the existing client's portfolio
- Establish, develop, and maintain long-term relationships with key customers
- Analyse and evaluate the evolution of the client's relationship based on CRM & data analytics systems
- Contribute to the analysis of competitors practices on the market
- Contribute to information monitoring on all the clients entrusted (news, priorities, strategy, etc.)
- Ensure the dissemination of good practices within the teams
- Coordinate activities with other key teams (Partners, Start up, Pre-Sales, TAM, Marketing, Comms etc.)
- Meet or exceed sales goals
- Ensure the ROI of commercial actions and the optimization of commercial budgets
- Optimize revenue and validate financial projections based on identified business potential
- Report to Management on its activity and the means implemented to achieve revenue targets
- Evaluate the performance of the actions carried out and challenge the commercial techniques used
- Lead a team of Account Managers & Business Development Managers
- Lead a team responsible for accounts management & new customers in CEE region
- Recruit and increase Account Managers, depending on the growth of accounts and prospects
- Define and monitor individual objectives/KPI's and performance
- Identify necessary training needs, bring the team up to speed on sales activities, and extend the customer-centric and problem-solving approach
- Support for Inside Sales Representatives
- Co-creation of strategy for Inside Sales
- Close cooperation with Inside Sales Manager to plan and execute the best possible action and deliver expected results
- Large account Management
- Farm a small portfolio of large & strategic customers
- Hunt for large accounts & partners
- Manage RFPs
- Public Representation
- Be the local spokesperson for OVHcloud Media interviews (once trained)
- Participate in events/ forums, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Digital Sales / Traffic Acquisition / e-marketing Manger
Gdańsk
Wygasła: 18.03.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Increase revenue via acquisition of net new customers and acceleration of customer portfolio
- • Assist in the creation of strategies to acquire new customers and build a lasting digital connection with them
- • Plan and monitor the ongoing company presence on social media to create brand awareness and acquire new customers
- • Assist with the launch and optimisation of online ads to increase OVHcloud's acquisition
- • Identify and implement the necessary measures to improve website conversions
- • Identify and implement new tactics to increase sales performance
- Coordinate and execute marketing plans
- • Translate Digital Marketing strategy and tactical plans into campaign briefs for channel marketing teams and agencies
- • Prepare and coordinate email marketing activities
- • Be actively involved in SEO optimisation and performance monitoring
- • Assist with the launch and optimisation of online ads via digital marketing platforms and media agencies/partners (Google Ads, Twitter ads etc.) to increase OVHcloud's acquisition and awareness
- Increase performance via monitoring and performance analysis
- • Gain insight into online marketing channels and campaign performance and identify trends
- • Use analysis outputs to optimise sales performance
- • Analyse the positioning of product and services in the market
- • Conduct weekly analysis & reporting of performance and actions
- Digital Benchmark
- • Carry out regular competitor analysis for the main products associated with the assigned area, around website experience, digital marketing mix, pricing
- • Identify industry benchmarks and best practice for data usage in the digital marketing universe
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Python/GO Confirmed Developer
Gdańsk
Wygasła: 18.03.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Developing IaaS (Infrastructure-as-a-Service) applications in Python (and Puppet)
- Automating Continuous Delivery process
- Optimizing systems with regard to efficiency
- Extending monitoring capabilities
- Take part in oncall
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Cloud Support Specialist with German
Swobodna 1, Krzyki, Wrocław
Wygasła: 17.03.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Diagnosing and fixing issues and malfunctions of cloud services (Dedicated servers, VPSes, Public Cloud instances, and Kubernetes) for European Customers;
- Answering Customers' calls, replying to e-mails in order to solve any issue(s) they may experience;
- Classifying incidents and escalating or reassigning those to the appropriate team/person, if necessary;
- Keeping Customers updated on the progress of an ongoing investigation/troubleshooting and its resolution;
- Participating in all internal trainings necessary to develop and maintain an advanced knowledge of products, technologies, and processes;
- Building an image of OVHcloud as a company with strong expertise and excellent Customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
CI/CD DevOps Engineer
Gdańsk
Wygasła: 18.03.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Design and implement automation processes for development in Cloud environment
- Design and deliver quality control tools for Cloud services
- Develop services lifecycle management
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Technik/inżynier IT Data Center
Kazimierza Kamińskiego 6, Ożarów Mazowiecki
Wygasła: 17.02.2022
pełny etat
umowa o pracę
praca stacjonarna
specjalista (Mid / Regular), młodszy specjalista (Junior)
Obowiązki:
- instalacja nowego sprzętu, obsługa i wykonywanie napraw sprzętu zainstalowanego np. serwerów, urządzeń sieciowych, okablowania
- monitorowanie i obsługa infrastruktury wspomagającej (np. systemów chłodzenia cieczą)
- monitorowanie infrastruktury IT, diagnozowanie problemów, raportowanie i obsługa incydentów
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Support Representative Polish/English/Italian
Swobodna 1, Krzyki, Wrocław
Wygasła: 16.02.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Answering the multichannel questions (call, e-mail, chat) of customers concerning billing, order tracking, administration;
- Answering to escalations and informing customers of correct process;
- Keeping customers updated on the progress of an investigation and its resolution
- Providing post-sale support service;
- Participate in defined loyalty actions and missions;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Python/GO Developer
Gdańsk
Wygasła: 30.01.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Developing IaaS (Infrastructure-as-a-Service) applications in Python (and Puppet)
- Automating Continuous Delivery process
- Optimizing systems with regard to efficiency
- Extending monitoring capabilities
- Take part in oncall
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
CI/CD DevOps Engineer
Gdańsk
Wygasła: 30.01.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Design and implement automation processes for development in Cloud environment
- Design and deliver quality control tools for Cloud services
- Develop services lifecycle management
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Helpdesk Technician
Swobodna 1, Krzyki, Wrocław
Wygasła: 14.01.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Deployment and maintenance of IT equipment - User assistance:
- • Ensure that orders are placed for hardware and licenses
- • Set up workstations for new arrivals; assist them with getting started using their equipment
- • Closely monitor the entire fleet of computers and monitor returns of all computer equipment to the Service Desk whenever an employee leaves
- • Help with IT connections during moves
- • Ensure that networks and connections function properly
- • Follow up on maintenance operations
- • Implement the appropriate technical solutions for any problems encountered
- • Ensure compliance with all laws applicable to the software in use
- • Ensure reporting requirements are met (including ticketing tool)
- • Contribute to tool and process documentation
- • Prepare and implement new procedures for IT equipment upon request by your superiors
- • Assist new hires with getting started using their computer equipment
- • Oversee stock management and participate in inventories
- • Manage the fleet of mobile telephones
- Security of IT infrastructure and assistance from outside service providers:
- • Manage the fleet of Linux, MacOS or Windows equipment under active Directory
- • Manage the fleet of mobile telephones
- • Maintain or improve internal mirrors
- • Produce reports on the use of hardware and software
- • Creation/maintenance of disk images
- • Update and implement security procedures: antivirus, systematic backups of workstations, etc
- • Manage the user directory
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Web/IT Support Specialist
Swobodna 1, Krzyki, Wrocław
Wygasła: 13.01.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- To diagnose and fix problems for customers of Web Hosting and email services from European countries;
- Answering customers' calls, replying to emails and chats in order to solve any issue they may have;
- Answering to escalations and informing customers of correct process;
- Providing pre and post-sale support service;
- Classifying incidents and escalating or reassigning them to the right people if necessary;
- Keeping customers updated on the progress of an investigation and its resolution;
- Understand, integrate and develop a pitch to promote the image of the OVH brand to future customers;
- Build an image of OVH as company with strong expertise and excellent customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and to participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Traffic Acquisition / Digital Sales Manger
Wygasła: 22.01.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Increase revenue via acquisition of net new customers and acceleration of customer portfolio
- • Assist in the creation of strategies to acquire new customers and build a lasting digital connection with them
- • Plan and monitor the ongoing company presence on social media to create brand awareness and acquire new customers
- • Assist with the launch and optimisation of online ads to increase OVHcloud's acquisition
- • Identify and implement the necessary measures to improve website conversions
- • Identify and implement new tactics to increase sales performance
- Coordinate and execute marketing plans
- • Translate Digital Marketing strategy and tactical plans into campaign briefs for channel marketing teams and agencies
- • Prepare and coordinate email marketing activities
- • Be actively involved in SEO optimisation and performance monitoring
- • Assist with the launch and optimisation of online ads via digital marketing platforms and media agencies/partners (Google Ads, Twitter ads etc.) to increase OVHcloud's acquisition and awareness
- Increase performance via monitoring and performance analysis
- • Gain insight into online marketing channels and campaign performance and identify trends
- • Use analysis outputs to optimise sales performance
- • Analyse the positioning of product and services in the market
- • Conduct weekly analysis & reporting of performance and actions
- Digital Benchmark
- • Carry out regular competitor analysis for the main products associated with the assigned area, around website experience, digital marketing mix, pricing
- • Identify industry benchmarks and best practice for data usage in the digital marketing universe
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Cloud Support Specialist with German
Wygasła: 22.01.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Diagnosing and fixing issues and malfunctions of cloud services (Dedicated servers, VPSes, Public Cloud instances, and Kubernetes) for European Customers;
- Answering Customers' calls, replying to e-mails in order to solve any issue(s) they may experience;
- Classifying incidents and escalating or reassigning those to the appropriate team/person, if necessary;
- Keeping Customers updated on the progress of an ongoing investigation/troubleshooting and its resolution;
- Participating in all internal trainings necessary to develop and maintain an advanced knowledge of products, technologies, and processes;
- Building an image of OVHcloud as a company with strong expertise and excellent Customer support
- At OVHcloud, we encourage boldness and initiative. Beyond these missions, we therefore expect you to be proactive and participate in the continuous improvement of your scope
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Traffic Acquisition / Digital Sales Manger
Wygasła: 22.01.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Increase revenue via acquisition of net new customers and acceleration of customer portfolio
- • Assist in the creation of strategies to acquire new customers and build a lasting digital connection with them
- • Plan and monitor the ongoing company presence on social media to create brand awareness and acquire new customers
- • Assist with the launch and optimisation of online ads to increase OVHcloud's acquisition
- • Identify and implement the necessary measures to improve website conversions
- • Identify and implement new tactics to increase sales performance
- Coordinate and execute marketing plans
- • Translate Digital Marketing strategy and tactical plans into campaign briefs for channel marketing teams and agencies
- • Prepare and coordinate email marketing activities
- • Be actively involved in SEO optimisation and performance monitoring
- • Assist with the launch and optimisation of online ads via digital marketing platforms and media agencies/partners (Google Ads, Twitter ads etc.) to increase OVHcloud's acquisition and awareness
- Increase performance via monitoring and performance analysis
- • Gain insight into online marketing channels and campaign performance and identify trends
- • Use analysis outputs to optimise sales performance
- • Analyse the positioning of product and services in the market
- • Conduct weekly analysis & reporting of performance and actions
- Digital Benchmark
- • Carry out regular competitor analysis for the main products associated with the assigned area, around website experience, digital marketing mix, pricing
- • Identify industry benchmarks and best practice for data usage in the digital marketing universe
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Advocate with Polish, English and Spanish M/F
Swobodna 1, 50-089 Wrocław, Polska
Wygasła: 16.06.2020
Pełny etat
Umowa o pracę
Specjalista (Mid / Regular)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
OVHcloud – Pracodawca Jobicon Wrocław
aleja Śląska 1, 54-145 Wrocław, Polska
Wygasła: 09.03.2020
Praktykant/Stażysta
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Digital Marketing Specialist
Swobodna 1, 50-089 Wrocław, Polska
Wygasła: 05.01.2020
Pełny etat
Umowa o pracę
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Specialist with Polish and English
Swobodna 1, 50-089 Wrocław, Polska
Wygasła: 26.12.2019
Pełny etat
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Inside Sales Representative with Polish and English
Swobodna 1, 50-089 Wrocław, Polska
Wygasła: 26.12.2019
Pełny etat
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Support Specialist Cloud
Swobodna 1, 50-089 Wrocław, Polska
Wygasła: 08.12.2019
Pełny etat
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Social Media Manager
Swobodna 1, 50-089 Wrocław, Polska
Wygasła: 23.10.2019
Pełny etat
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Event Manager
Swobodna 1, 50-089 Wrocław, Polska
Wygasła: 23.10.2019
Pełny etat
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sales & Marketing Operations Specialist
Swobodna 1, 50-089 Wrocław, Polska
Wygasła: 23.10.2019
Pełny etat
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Start-up Development Manager
mazowieckie
Wygasła: 23.10.2019
Pełny etat
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Partner Program Manager
mazowieckie
Wygasła: 23.10.2019
Pełny etat
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Product Marketing Manager
dolnośląskie
Wygasła: 23.10.2019
Pełny etat
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Product Marketing Manager
mazowieckie
Wygasła: 23.10.2019
Pełny etat
Specjalista
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
