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Understanding management’s steering philosophy, esp. from Corporate Controlling and Top Management
Deriving and aligning requirements with business stakeholders and related Finance Transformation Project modules (e.g. “Data and Structures”)
Defining future steering logic and roadmap (sometimes also referred to as “information plan”) which encompasses products for financial steering of Lufthansa Group, including but not limited to: Group Steering Approach incl. Top KPIs | Cashflow reporting and forecasting concept | Managerial Airline P&L
Understanding interfaces and dependencies between controlling and accounting (processes and data) and their implications for solution design and implementation
Managing implementation of interim solutions for defined steering logic within current finance IT environment and initiate full scope realization with FTP
Our accounting teams cover areas like PTP (Procure to Pay), OTC (Order to Cash), and OTC Billing Cargo Center. You can choose where you want to belong:
PTP: Processing incoming invoices, communicating with internal clients and suppliers, reconciling supplier and employee account balances, preparing payments
OTC: Settling customer accounts, bank accounting, sales reconciliations, analyzing data accuracy on documents – mainly analysis, no invoicing involved here
OTC Billing Cargo Center: Handling customer complaints, investigating and identifying discrepancies, recording waybills (e.g., contacting DHL), checking multiple internal systems for any glitches – no invoicing involved, more focused on analysis
Manage recruiting process for candidates, ensuring full understanding of Hiring Manager’s requirements, timelines and deliver a positive Candidate Experience
Deploy effective recruitment attraction strategies, using all sourcing channels effectively, managing multiple recruitment campaigns simultaneously in various job fields (Aviation, IT, Sales, HR, etc.) for Lufthansa Group
Source, interview and short list candidates for requested positions
Building and strengthening relationships with Hiring Managers through resource planning, job specification, other recruitment activities
Identify proactive methods of recruitment and continuously look for new ways to improve candidate attraction
Receives accounting documents either physically or electronically and processes data and vouchers according to procedures, general accounting principles, chart of accounts, cost center structures and applicable country specific work instructions
Checks or obtains necessary authorizations according to the procedures
Initiates creation/changes of vendor master data in accounting system
Manages communication with customers and customers’ business partners, provides necessary documentation, reports and analysis
Proactively supervises and reconciles the accounts to clarify open items in pending or current accounts
Monitors discrepancies between the expected cost positions and the incoming invoices, proactively initiates corrections in internal IT System or suppliers debit notes
Monitors statuses of own open cases
Provides Information to the respective finance department or airport management teams (such as unpaid receivables, open items that could not be clarified etc.)
Estimates and settles accruals and provisions for invoices
Makes sure that in his area of responsibility the accepted service level with regard to timeliness and accuracy of the accounting data processing is maintained
Performs tasks defined in monthly/yearly objectives
Support in designing new business models for controlling and reporting requirements
Provide data analysis and innovative reporting solutions on new BI platforms
Development and optimization of data interfaces and new data sources
Consult our customer in defining and harmonizing of master data and reporting structures
Contact proactively with customers – independently handling of incoming/outgoing communication written and verbal, drive project independently with customers
Keep up-to-date by exploring new technologies
Further development of the product portfolio and joint development of additional products with customers and the departments
Planning and control of projects
Back-up Team Leader and manage work distribution with-in the team
Coordinates internal projects within LGBS (automations, migrations activities)
We are a highly motivated and qualified team with a great working atmosphere and an independent area of responsibility. Above all, we offer you a secure and future-oriented job in an international environment with flat hierarchies and short communication channels, flexible working hours as well as new challenges and interesting projects. We are looking for people who will work with us to shape the future of the Bundled Solutions team. In order to achieve these goals, we rely on your potential and your skills! That is why we promote diversity and equality and look forward to every application
If you wish to join a dynamic and growing Team, working on process excellence and experience lively, energetic and friendly work atmosphere, join us! Together, we all operate business processes with a combination of talent and data, our mission is: helping our Customers & Business Partners to improve their productivity, customer experience and performance. Together, we drive our success!
Responsibilities:
Processing data and vouchers according to accounts receivables procedures, general accounting principles, chart of accounts and cost center structures
Bank booking - processing of batches, clarification in case of missing information
Processing of open items on customer accounts and clearing activities, dunning process
Handling of payment advices and e-mail communication with internal customers and business units
Creation/changes of customer master data in accounting system
Creating of financial and customer managements reports
Providing solutions, best practices, proactively seeking optimization of the processes and takes lead on implementation
Compliance with the policies and procedures
Ensuring compliance to internal and external audit requirements
Keeping documentation for realizing processes updated
Taking a role in the organization's purchasing process
Administration of the company's shopping baskets in relation to the purchase of specific goods
Creating Shopping Cards for all group companies with relation to areas such as cabin materials, menu cards, brochures, plane materials, IT services etc
Answering general questions from Finance Team and clients via email or any other channel
Conducting error analyses of own mistakes and proposing effective solutions in order to eliminate issues from daily operational work
Building strong and long-term relationships with customers and buyers by supporting daily inquiries and resolving emerging issues
Cooperating with Operational Buyers & Catalogue Management Team and Finance Team
Creating and/or updating relevant internal documents and files
Zapewnienie profesjonalnego wsparcia HR dla pracowników Lufthansa Group poprzez:
Obsługę zadań administracyjnych HR, takich jak: prowadzenie dokumentacji pracowniczej, weryfikacje dokumentów pod kątem kompletności, opracowywanie zapytań
Aktualizację danych osobowych w systemie SAP (praca z poufnymi informacjami i danymi wrażliwymi)
Przygotowywanie dokumentów takich jak: umowy o pracę, świadectwa pracy itp
Odpowiadanie na zapytania i udzielanie porad w kwestiach HR pracowników Lufthansa Group (poprzez e-mail, telefon)
Proponowanie rozwiązań i pomoc w rozwoju procesów i procedur HR (w celu usprawnienia codziennej pracy)
Competence Center Financial Services – Cross Functions Manager
Wadowicka 3b, Podgórze, Kraków
Wygasła: 13.04.2024
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
Managing departmental communications across Financial Services and continuous improvement of communication aspects
Delivering & managing the content for eBase (internal website) and create newsletters
Planning, advising, and implementing activities to promote Competence Center Financial Services
Preparation and/or presentation of reports/data summary for various stakeholders
Preparation and conducting of internal & external business presentations
Building positive relationships with stakeholders / operations / clients across Financial Services
Participating and contributing projects in the financial area
Leading own projects: Ensure that the project deliverables are on time and at the required level of quality | Maintain project plans, schedules as well as issue and action logs | Deliver project status reporting on regular or ad hoc basis as required | Providing functional guidance to employees which have been assigned for the projects
Support Process Organization and Operational Organization within FI Departments: Operational Excellence: Focus on Quality, Compliance, Cost-Effectiveness and Value Add | Future Readiness: Strive for Innovation to upgrade the Competence Center Financial Services
Support the OKR Process and Follow-up within FI Departments
Support Business Unit Controller and ensure budget adherence: Reporting, Budget process, ForeCast, True-Up, SOW
Support continuous improvements and innovations by addressing process ideas to the proper stakeholders
Support the implementation of new/changed processes and procedures (in a close cooperation with Competence Center Financial Services leadership, Process Architects, Process Managers and Operations)
We're in search of a proactive Procurement Tools Manager with a wealth of experience to join our dedicated team. In this role, you'll oversee the strategic implementation, management, and optimization of our procurement tools and systems on a global scale
Your contributions will be vital in enhancing efficiency, streamlining workflows, and ensuring compliance across our procurement operations. You'll also be responsible for managing the budget allocated for procurement tools and related initiatives, making strategic decisions to optimize resource allocation and maximize return on investment
Beyond budget management, you'll provide strategic guidance on key transformation initiatives aimed at modernizing procurement processes and facilitating organizational growth. This may involve leading digital transformation projects, reengineering processes, and implementing new technologies to drive innovation in procurement operations
You will lead the implementation and integration of new procurement tools and systems, ensuring seamless adoption across various departments and stakeholders and collaborate with cross-functional teams to define requirements, customize configurations, and optimize workflows to enhance efficiency and user experience
The role is responsible for oversee the maintenance, administration, and regular updates of existing procurement tools and systems, ensuring optimal performance, data integrity, and system reliability
You will also develop and deliver comprehensive training programs and materials to educate users on procurement tools, processes, and best practices
Ensure adherence to regulatory requirements, industry standards, and internal policies governing procurement processes and data security
Collaborate with vendors and third-party service providers to evaluate product offerings, negotiate contracts, and manage vendor relationships effectively
Finance Intern with Portuguese / Chinese / Italian / French / Spanish
Wadowicka 3b, Podgórze, Kraków
Wygasła: 11.04.2024
part time
umowa zlecenie
hybrid work
trainee
Obowiązki:
Translating financial documents and invoices
Handling communication (via email and/or via phone) with vendors
Receiving accounting documents either physically or electronically and processing data and vouchers according to procedures, general accounting principles, chart of accounts, cost center structures and applicable country specific work instructions (posting of selected invoices from workflow) - tasks are performed with support of experienced colleagues
Making sure that in his/her area of responsibility the accepted service level with regard to timeliness and accuracy of the accounting data processing is maintained
Profesjonalna obsługa klientów (telefoniczna i mailowa) w języku niemieckim
Rozwiązywanie problemów poprzez analizę błędów i proponowanie skutecznych rozwiązań
Wsparcie lidera zespołu i doświadczonych pracowników w codziennych zadaniach operacyjnych, takich jak spotkania z kluczowymi klientami oraz przygotowywanie danych statystycznych i raportów
Zapewnianie wysokiej jakości obsługi klienta i budowanie pozytywnego wizerunku firmy
Chęć nauki i samodzielne poszukiwanie informacji
Aktualizacja wewnętrznych procedur i udział w szkoleniach
Komunikowanie potencjalnych zagrożeń przed ich wystąpieniem
Zgłaszanie problemów do właściwych osób/działów
Wykonywanie innych zadań przypisanych przez przełożonych
Oversees day-to-day team’s operations and performance to achieve team objectives with regard to timeliness and quality
Manages resources and capacity of the team; monitors and distributes workload within the team
Delegates tasks and sets deadlines for the team
Defines performance goals for each team member and supervises their professional development; organizes regular meetings with each team member to give and receive feedback concerning his/her performance
Conducts yearly performance appraisal of team members; makes decision about promotion, yearly bonus and salary review
Fosters talents and supports high potentials to prepare them for the future roles/assignments
Motivates team members to continuous improvement of quality of team performance and professional development; enforces company values within the team
Communicates organizational changes and supports team members during all phases of change process
Defines training needs in cooperation with each employee and provides coaching for team members,
Constantly develops own skills and knowledge to be able to respond to future business needs/challenges
Plans and organizes team building activities
Listens to team members’ feedback and resolves issues/conflicts within the team
Cooperates with various stakeholders (operations and process management, clients’ representative, third parties, team members etc.) to achieve operational excellence and client’s satisfaction
Proactively communicates risks/performance issues (e.g. backlog) along with plans of its elimination
Prepares standard internal/customer reports with regard to volume and performance; conducts KPI analysis
Performs various analysis for internal and external stakeholders; draws conclusions form the analyzed data and is able to present it in the written/oral form
Leads or participates in calls/workshops with the clients; conducts presentations during clients’ visit
Assures that agreed Reclamations management is applied; conducts regular analysis of submitted reclamations/escalations
Conducts quality improvement sessions with the team (proper RCA and action definition)
Actively cooperates with Process Management to optimize and standardize client’s processes
Generates process improvement ideas, collects input and communicates with various stakeholders (Process Architect, IT Product Manager, team members) with regard to process changes
Ensures that process documentation is updated on the regular basis by SMEs and that all team members act according to the relevant SOPs and data protection regulations
Participates in and/or oversees knowledge transfer of client processes to achieve fulfillment of all agreements with the client and high quality of service after migration
Leads/participates in job interviews
Ensures that comprehensive training is provided to new joiners; assures onboarding schedule and certification
Exit reporting
Plans holiday within the team
Manages over hours
Approves of requests for system accesses
Administrates Success Factor/Timesheet
Assures IT accesses and supports with IT issues
Knows and follows internal and Global Data Protection rules
HR Process Architect - Core Data Contract Services
Wadowicka 3b, Podgórze, Kraków
Wygasła: 14.03.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
Definition and implementation of roadmaps for development, optimization and harmonization (to migrate from AS-Is to the improved To-Be environment)
Definition of roles and qualifications within the process as well as process trainings
Involvement in budget planning and other commercial aspects
Definition of global end-to-end processes, its specific tools and infrastructure (incl. IT applications, systems, etc.), service provider strategies & operating models
Demand management towards LGBS IT (translate process change into IT requirements, preliminary analysis, development of business concepts together with IT) while supporting of group wide IT tool harmonization and consolidation
Definition and monitoring of global end-to-end process performance indicators and its improvement plans
Ensuring documentation of group wide processes
Securing compliance of process with corporate
Management of process risks and development of risk minimizing measures
Securing the successful communication and cooperation of all stakeholders
All other duties assigned or delegated by supervisors
Collecting, analyzing, and synthesizing pertinent information and data to support decision-making processes and strategic initiatives
Generating reports regularly and on an as-needed basis
Creating compelling presentations and briefings in advance of important decisions and meetings
Coordinating input from various stakeholders, ensuring timely access to the information
Actively participating in strategic projects, working closely with Board Members
Facilitating discussions, coordinating meetings, and ensuring the timely exchange of information
Assisting in assessing the potential impact of different scenarios and proposing risk mitigation strategies
Collaborating with other departments in an international and matrix organization
Implementing data validation processes and maintaining data standards
The effective management of the team of assistants: overseeing team management, task delegation, establishing a backup structure, fostering employee development, ensuring quality assurance
All other duties assigned or delegated by supervisors
Zapewnienie profesjonalnego wsparcia HR dla pracowników Lufthansa Group poprzez:
Obsługę zadań administracyjnych HR, takich jak: prowadzenie dokumentacji pracowniczej, weryfikacje dokumentów pod kątem kompletności, opracowywanie zapytań
Aktualizację danych osobowych w systemie SAP (praca z poufnymi informacjami i danymi wrażliwymi)
Przygotowywanie dokumentów takich jak: umowy o pracę, świadectwa pracy itp
Odpowiadanie na zapytania i udzielanie porad w kwestiach HR pracowników Lufthansa Group (poprzez e-mail, telefon)
Proponowanie rozwiązań i pomoc w rozwoju procesów i procedur HR (w celu usprawnienia codziennej pracy)
Leading and motivating multi-functional teams in a complex environment
Teaching and coaching his/her direct reports; motivating the team in the context of corporate management principles
Being perceptive & sensitive to the needs of colleagues and offers help appropriately
Playing a significant part in the recruitment / development of new people
Being an escalation instance for his/her area of responsibility
Supporting scope extension and migration projects
Controlling budget realization in the area of his/her responsibility
Assuring adherence to process design and standards set
Ensuring consistent usage of methodology & tools
Setting and managing realistic and manageable targets, controlling KPIs and performing respective performance dialogues with internal and external parties
Cooperating and collaborating with other Towers and LGBS Centres to increase the quality and end-to-end process efficiency
Understanding the needs of the client and balancing them with all process parties
Establishing and maintaining effective relationships and close cooperation with colleagues and gaining their trust and respect; managing business partner satisfaction (KPIs, Satisfaction Scores)
Training and participation in events, enable functional change management processes and support of department management
Performing tender and tender-related activities, such as negotiations and contract finalizations
Monitoring supplier performance and identifying potential risks and ensuring continuous improvement of supplier performance, initiating countermeasures, if necessary
Maintaining procurement projects and saving results
Ensuring purchase of goods and services according to company guidelines
Receiving accounting documents either physically or electronically and processing data and vouchers according to procedures, general accounting principles, chart of accounts, cost center structures and applicable country specific work instructions
Checking or obtaining necessary authorizations according to the procedures
Initiating creation/changing of vendor master data in accounting system
Managing communication with customers and customers’ business partners, providing necessary documentation, reports and analysis
Proactively supervising and reconciling the accounts to clarify open items in pending or current accounts
Executing standard HR processes from the area of team responsibility
Answering general questions regarding processes from the assigned area of responsibility via email/phone/post or any other channel (may seek support from more experienced team members)
Conducting error analyses of own mistakes, reporting them and proposing solutions in order to eliminate issues from daily operational work
Making sure that in assigned area of responsibility the accepted service level with regard to timeliness and accuracy is maintained
Using corporate quality tools in HR area and taking necessary actions (may seek support from more experienced team members) to prevent possible errors
All other duties assigned or delegated by supervisors
For more details about tasks in teams please scroll down
Proactively searching process automation opportunities in supported customer’s organization
Advising internal customers about technical solutions that can optimize/automate processes
Delivering opening estimation of project implementation in terms of effort and complexity
Delivering complex multi-platform tools in multiple technologies, i.e. C# (IDE – Rider), WPF/ASP.NET, JavaScript, SharePoint, SAP Scripting (GuiXT) and other RPA technologies that contribute significantly to organization saving targets
When required delivering lean documentation of projects implemented in SCRUM
Alignment of the Process Definition Document (PDD) created by a Project Lead to meet business and development requirements (quality assurance)
Maintaining contact with internal clients in English and/or German (incoming/outgoing communication written and verbal)
Overseeing the implementation of projects by less experienced Team Members (junior or regular)
All other duties assigned or delegated by supervisors
Assuring process compliance with corporate policies and regulatory guidelines
Defining and developing performance indicators
Ensuring formal process documentation
Identifying the roadmap to migrate from AS-Is to the To-Be Environment
Heading projects or initiating and steering projects and/or supporting external projects from LH Group
Demanding management towards LGBS IT (Translate process change into IT requirements. Preliminary analysis, development of business concepts together with IT)
Migration/transition of processes to the centers
Definition of design and improvements in all areas
All other duties assigned or delegated by supervisors
Receiving accounting documents either physically or electronically and processing data and vouchers according to procedures, general accounting principles, chart of accounts, cost center structures and applicable country specific work instructions (posting of selected invoices from workflow) - tasks are performed with support of experienced colleagues
Handling of selected communication (via email) with vendors
Making sure that in his area of responsibility the accepted service level with regard to timeliness and accuracy of the accounting data processing is maintained
Expert in Finance Transformation – Accounting, Controlling, Process Standardization area
Wadowicka 3b, Podgórze, Kraków
Wygasła: 19.01.2024
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
We advise, design and implement functional and technical requirements for the definition, development and implementation of steering-relevant financial data within the Lufthansa Group. Your tasks essentially include / In your role you will:
Make a significant contribution to the design of the LH Group financial data standards
Be a part of a highly motivated team (project manager reports directly to the Group CFO) with the task of establishing a new, standardized and group-wide applicable external and internal accounting and controlling system
Play a major role in developing of modern data standards for internal and external reporting. You will work closely with controlling and accounting, use business management methods and establish innovative solutions for complex data structures, including the use of business intelligence
Work closely with IT to implement a unified IT landscape (S/4 HANA)
In this multi-year change process, you are the specialist contact for the Group companies and the central finance departments of controlling, taxes, finance and accounting
Expand your network in close cooperation with our customers and business partners in the Finance Transformation program and the LGBS
Be among the founding members of a newly set up, dedicated Finance Transformation team within LGBS Krakow, shaping a spirit of cross-functional collaboration, mutual support and focused on creating the aspired solution
Managing data protection processes within the process domain HR Services as described in the data protection management system
Supporting the LHG DPM with implementing the governance and data protection strategy in the PD
Implementing interfaces to overarching processes to handle and report data breaches
Implementing adequate processes for compliant data processing and data transfers
Consulting Controller regarding data protection requirements
Implementing and executes functional directives relevant for PD
Continuously collecting relevant DP issues, activities and incidents and providing regular and ad-hoc reporting following the defined reporting scheme and defined KPIs
Together with DPO, cooperating with national data protection authorities
In case of data breaches coordinating the information flow within the process domain
Ensuring adequate training to Process Domain staff and creating Data Protection know-how and awareness
Administrating the „VerarbeitungsübersichtKonzern(VüKo)“
Consulting in regard to the data protection topics in HR Services
Making a significant contribution to the design of the LH Group financial data standards
Being a part of a highly motivated team (reporting directly to the Group CFO) with the task of establishing a new, standardized and group-wide applicable external and internal accounting and controlling system
Playing a major role in developing of modern data standards for internal and external reporting; working closely with controlling and accounting, using business management methods and establishing innovative solutions for complex data structures, including the use of business intelligence
Working closely with IT to implement a unified IT landscape (S/4 HANA)
Preparing variance analysis
Developing and implementing the forecasting/budgeting processes
Preparing and monitoring cash flow, equity capitalization, and capital measures
Being the specialist contact for the Group companies and the central finance departments of controlling, taxes, finance and accounting
Executing standard HR processes from the area of team responsibility
Answering general questions regarding processes from the assigned area of responsibility via email/phone/post or any other channel (may seek support from more experienced team members)
Conducting error analyses of own mistakes, reporting them and proposing solutions in order to eliminate issues from daily operational work
Making sure that in assigned area of responsibility the accepted service level with regard to timeliness and accuracy is maintained
Using corporate quality tools in HR area and taking necessary actions (may seek support from more experienced team members) to prevent possible errors
For more details about tasks in teams please scroll down
Professional and pro-active day to day contact with customers in order to ensure timely payments
Identification of non-payment reasons and payment behavior analysis
Open items monitoring and classification
Performing analysis, conducting investigations and reconciliations of accounts as necessary
Preparing and sending documents and reports for customers and internal departments
Managing dunning process. Completing in a timely manner all tasks determined by Collection Strategy and Collection tool
Coordinating cash collection and customer inquiries in Invoicing and Cash Collection cluster
Preparing documentation of Collection efforts and cooperating with Sales, Legal and 3rd party Collection Agencies
Checking or obtaining necessary authorizations according to policies
Working with accounting documents and processing data and vouchers according to accounts receivables procedures
Second language support – contacting directly with customers, independently handling of incoming/outgoing communication verbal & written in a second foreign language
Team Leader manages team performance and conducts regular analysis of achievement of team targets regarding timeliness, quality and efficiency
She or he strives for continuous improvement of team’s performance, “first time right” level and increase of customers’ and end users’ satisfaction, while assuring continuous increase of process efficiency, high quality of the process and compliance. The Team Leader oversees professional development of team members and enforces company values among them
Main tasks:
People management
Oversees day-to-day team’s operations and performance to achieve team objectives with regard to timeliness and quality
Manages resources and capacity of the team
Delegates tasks and sets deadlines for the team
Defines performance goals for each team member and supervises their professional development
Conducts yearly performance appraisal of team members; makes decision about promotion, yearly bonus and salary review
Communicates organizational changes and supports team members during all phases of change process
Service Management
Makes use of his/her expertise within assigned area of responsibility
Cooperates with various stakeholders to achieve operational excellence and client’s satisfaction
Proactively communicates risks/performance issues (e.g. backlog) along with plans of its elimination
Prepares standard internal/customer reports with regard to volume and performance; conducts KPI analysis
Performs various analysis for internal and external stakeholders
Leads or participates in calls/workshops with the clients; conducts presentations during clients’ visit
Actively cooperates with Process Management to optimize and standardize client’s processes
Performs other duties based on business needs/as assigned by Operations Manager
Administrative tasks
Leads/participates in job interviews
Ensures that comprehensive training is provided to new joiners; assures onboarding schedule and certification
Support in designing new business models for controlling and reporting requirements
Providing data analysis and innovative reporting solutions on new BI platforms
Development and optimization of data interfaces and new data sources
Consulting our customer in defining and harmonizing of master data and reporting structures
Contacting proactively with customers – independently handling of incoming/outgoing communication written and verbal, drive project independently with customers
Keeping up-to-date by exploring new technologies
Further development of the product portfolio and joint development of additional products with customers and the departments
Planning and control of projects
Back-up Team Leader and managing work distribution with-in the team
Coordination of internal projects within LGBS (automations, migrations activities)
Conducting trainings/workshops (as required)
Performing all other duties assigned or delegated by supervisors
Expert in Finance Transformation – Accounting, Controlling, Process Standardization area
Wadowicka 3b, Podgórze, Kraków
Wygasła: 11.11.2023
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
We advise, design and implement functional and technical requirements for the definition, development and implementation of steering-relevant financial data within the Lufthansa Group. Your tasks essentially include / In your role you will:
Make a significant contribution to the design of the LH Group financial data standards
Be a part of a highly motivated team (project manager reports directly to the Group CFO) with the task of establishing a new, standardized and group-wide applicable external and internal accounting and controlling system
Play a major role in developing of modern data standards for internal and external reporting. You will work closely with controlling and accounting, use business management methods and establish innovative solutions for complex data structures, including the use of business intelligence
Work closely with IT to implement a unified IT landscape (S/4 HANA)
In this multi-year change process, you are the specialist contact for the Group companies and the central finance departments of controlling, taxes, finance and accounting
Expand your network in close cooperation with our customers and business partners in the Finance Transformation program and the LGBS
Be among the founding members of a newly set up, dedicated Finance Transformation team within LGBS Krakow, shaping a spirit of cross-functional collaboration, mutual support and focused on creating the aspired solution
Depending on your experience and skills, you can join the following teams: PTP – Procure to Pay, OTC – Order to Cash or RTR – Record to Report and your responsibilities may include:
Issuance & posting of invoices
Settlement of receivables and payables
Vendor and customer Management
Monthly/Yearly accruals – posting & dissolving
Processing bank transactions & bank reconciliation
Manage applications and services within the SAP landscape with focus on SAP ERP FI/CO and S/4 HANA Finance
Contribute to upcoming activities related to S/4 HANA transformation (IT landscape definition, data migration, testing)
One of focus areas are treasury related IT applications
Customize the supported applications according to technical and/or business needs, coordination of test activities and ongoing documentation of the supported solutions
Manage the lifecycle of IT products and ensure alignment to IT strategy and IT architecture guidelines
Manage and support projects in the field of Finance IT (e.g., international roll-out of solutions, IT harmonization projects, implementation of new functionalities)
Perform all other duties assigned or delegated by supervisors
Executes standard HR processes from the area of team responsibility
Answers general questions with regard to processes from the assigned area of responsibility via email/phone/post or any other channel (may seek support from more experienced team members)
Conducts error analyses of own mistakes, reports them and proposes solutions in order to eliminate issues from daily operational work
Makes sure that in assigned area of responsibility the accepted service level with regard to timeliness and accuracy is maintained
Uses corporate quality tools in HR area and takes necessary actions (may seek support from more experienced team members) to prevent possible errors
Expert in Finance Transformation – Accounting, Controlling, Process Standardization area
Wadowicka 3b, Podgórze, Kraków
Wygasła: 12.10.2023
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
We advise, design and implement functional and technical requirements for the definition, development and implementation of steering-relevant financial data within the Lufthansa Group. Your tasks essentially include / In your role you will:
Make a significant contribution to the design of the LH Group financial data standards
Be a part of a highly motivated team (project manager reports directly to the Group CFO) with the task of establishing a new, standardized and group-wide applicable external and internal accounting and controlling system
Play a major role in developing of modern data standards for internal and external reporting. You will work closely with controlling and accounting, use business management methods and establish innovative solutions for complex data structures, including the use of business intelligence
Work closely with IT to implement a unified IT landscape (S/4 HANA)
In this multi-year change process, you are the specialist contact for the Group companies and the central finance departments of controlling, taxes, finance and accounting
Expand your network in close cooperation with our customers and business partners in the Finance Transformation program and the LGBS
Be among the founding members of a newly set up, dedicated Finance Transformation team within LGBS Krakow, shaping a spirit of cross-functional collaboration, mutual support and focused on creating the aspired solution
Conducting end-to-end recruitment processes for dedicated profiles & departments
Acts as a contact person for local Hiring Managers and Talent Sourcing Team in regard to local recruiting & development requests
Co-operates with other internal departments (e.g., Talent Sourcing Team Recruiting Admin Team)
Conducts final interviews (internal and external candidates) jointly with Hiring Managers & support managers in decision making
Supports leadership staff with recruitment relates issues
Negotiates job offers with internal and external candidates in line with local policies
Represents the company toward the candidates jointly with Hiring Managers during Job Fairs and other EB events
Proactively supports the organization of EB events in cooperation with EB Specialist and external business partners
Monitors of local SSC BPO job market development trends
Depending on company needs and the area of expertise, actively participates in HR development projects e.g.: Talent Management Programs, Career Path Models, Employee Engagement, Employer Branding, Company Culture, Diversity & Inclusion
Conducts Exits Interviews for selected Job Families
Prepares relevant HR reports & statistics and data-driven recommendations
Support Local HR Training Team in training activities (needs analysis process, recommendations & market trends research, projects coordination, cooperation with external partners)
Młodszy Doradca HR / Doradca HR z językiem niemieckim
Kraków, ul. Wadowicka
Wygasła: 27.09.2023
specjalista junior / mid
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Doradca HR z językiem niemieckim
Wadowicka 3b, Podgórze, Kraków
Wygasła: 09.10.2023
pełny etat
umowa o pracę
praca hybrydowa
specjalista (Mid / Regular)
Obowiązki:
Dołącz do naszej HR’owej załogi, jeśli:
• Chcesz rozwijać się w obszarze HR (Rekrutacja, Administracja, Podróże służbowe, Payroll, Benefity)
• Mówisz biegle po niemiecku (min. B2) i szukasz pracy, w której możesz codziennie używać tego języka
• Jesteś graczem zespołowym
• Widzisz problemy jako wyzwania i jesteś zorientowany na rozwiązania
• Chcesz być częścią branży lotniczej
Twoje zadania:
Zapewnienie profesjonalnego wsparcia HR dla pracowników Lufthansa Group poprzez:
• Obsługę zadań administracyjnych HR, takich jak: prowadzenie dokumentacji pracowniczej, weryfikacje dokumentów pod kątem kompletności, opracowywanie zapytań
• Aktualizację danych osobowych w systemie SAP (praca z poufnymi informacjami i danymi wrażliwymi)
• Przygotowywanie dokumentów takich jak: umowy o pracę, świadectwa pracy itp
• Odpowiadanie na zapytania i udzielanie porad w kwestiach HR pracowników Lufthansa Group (poprzez e-mail, telefon)
• Proponowanie rozwiązań i pomoc w rozwoju procesów i procedur HR (w celu usprawnienia codziennej pracy)
Working as part of an international team you will manage a full recruiting process cycle, from sourcing candidates to the offering phase. In order to achieve this goal, we will provide you a comprehensive training, delivered by our experienced Recruitment Experts
Answering inquiries by clarifying desired information - searching independently for information in all available systems and documentation, locating, and providing information as well as exchanging knowledge with other team members in order to achieve multi-competence skills
Getting to know BTM/TrackSpace support process, procedures and standards
Determining requirements by working with German and English speaking customers
Resolving problems by clarifying issues - researching and exploring answers and alternative solutions; escalating unresolved problems
Fulfilling service requests
Informing about BTM support process/system gaps that could be improved
Maintaining process statistics and updating documentation
Training new joiners in the process
Developing skills and knowledge (participates in offered trainings) in connection with the process; showing reediness to extend knowledge by participating in cross-processes backup plan
Cooperating with other team members and with 2nd Level Support
Wsparcie działu administracji personalnej w realizacji bieżących zadań, m.in:
Przyjmowanie, dystrybucja i archiwizowanie dokumentacji pracowniczej, weryfikacja dokumentacji zgodnie z przepisami i komunikacja w tym zakresie z pracownikami
Praca z programem rejestracji czasu pracy pracowników
Building reports based on instruction given by customer in e.g. Excel/Tableau/SAP Lumira
Implementing changes in existing reports
Routine preparation of the Revenue/Cost/Sales/Business performance reports based on the data available in different EDP systems meeting the quality standards and deadlines agreed with the customer
Supporting operation teams in advanced requests from customer
Implementing improvements and automations in existing reports
Designing reports based on customers’ requirements
Implementation of changes in reports
Extraction & processing of data from various LH Systems
Business reports generation and distribution
Data Interpretation & Analysis
Data Visualization
Handling independently project/improvements initiatives with customers
Together with your team, you will work on challenging analytics use cases, developing new ideas for improving and optimizing the procurement data network and identify new savings opportunities
You will be an integral part of the CoE Data Analytics Team reporting to GE/E (Frankfurt and Hamburg)
Work in an agile (SCRUM), open minded Analytics Team
Implement analytical prototypes and operational solutions
Collaborate closely with our cluster experts to reveal insights and potentials
Participate in agile projects
Use your experience to implement new ideas and solutions
Keep up-to-date by exploring new technologies
Represent the team in internal/external meetings and summits
Executes standard HR processes from the area of team responsibility
Answers general questions with regard to processes from the assigned area of responsibility via email/phone/post or any other channel (may seek support from more experienced team members)
Conducts error analyses of own mistakes, reports them and proposes solutions in order to eliminate issues from daily operational work
Makes sure that in assigned area of responsibility the accepted service level with regard to timeliness and accuracy is maintained
Uses corporate quality tools in HR area and takes necessary actions (may seek support from more experienced team members) to prevent possible errors
Head of Quality, Process Methodology and Transformation
Wadowicka 3b, Podgórze, Kraków
Wygasła: 17.06.2023
full-time
umowa o pracę
hybrid work
director, team manager
Obowiązki:
Develops, Creates and implements a long term strategy and sets framework for Lufthansa Group wide processes within LGBS regarding Quality and Process Methodology
Development and implementation of a methodology for productivity measurement per process
Provision/ evaluation of feasibility studies in projects/ investment in the area of responsibility (long term development planning)
Develops a methodology to measure post project outcomes
Defines guidelines for quality measurements
Assures an overview of the quality in all process managed by LGBS
Defines LGBS overarching key KPI's
Develops Customer Satisfaction Framework
Coordinates process compliance
Develops and implements an overarching conceptional binding guideline for all LGBS benchmarks, knowledge transfers for all Lufthansa Group relevant processes
Responsible for global business continuity planning
Executing all business activities within area of responsibility, considering relevant guidelines
Functional guidance and development of less experienced co-workers
Planning, monitoring and reporting budgets for responsible area
Leading, motivating and developing subordinates; adequate structuring of the organization and the processes within area of responsibility
If you thrive on a dynamic work environment, then the role is perfect for you. You will be driving changes within the rapidly growing Lufthansa Group's recruitment world, particularly for the German market. Designing new processes, improving existing ones, and tackling current challenges
Take a closer look below to see what other exciting responsibilities await our new Process Architect:
Plans and coordinates recruitment activities at specific stages of the process to ensure a smooth and efficient process
Initiates and participates in projects of all sizes that support the standardization, harmonization, and optimization of recruitment processes across the group
Defines and develops group-wide standards and requirements of conception, steering, measuring and optimizing of end-to-end Recruitment processes
Supports the operations teams in knowledge transfer to ensure consistent understanding and execution of processes
Maintains regular communication with key stakeholders, including internal teams and clients, to ensure alignment on project objectives and progress
Getting to know the IT support process, procedures and standards to extend enabling independent work
Determining requirements by working with German and English speaking customers; Initiating contact with the customer if needed
Answering inquiries by clarifying desired information - searching independently for information in all available systems and documentation, locating, and providing information as well as exchanging knowledge with other team members in order to achieve multi-competence skills
Informing about found IT support process/system gaps that could be improved
Maintaining call center Jira database by entering information on regular basis
Professional and pro-active day to day contact with customers (via phone and email) in order to ensure timely payments
Identification of non-payment reasons and payment behavior analysis
Performs analysis, conducts investigations and reconciliations of accounts as necessary
Prepares and sends documents and reports for customers and internal departments (e.g.: statement of accounts, balance confirmation, reconciliation files)
Manages dunning process. Completes in a timely manner all tasks determined by Collection Strategy and Collection tool
Coordinates cash collection and customer inquiries in Invoicing and Cash Collection cluster
Prepares documentation of Collection efforts and cooperates with Sales, Legal and 3rd party Collection Agencies
Knows and follows confidential data protection rules and ensures compliance with internal guidelines and procedures
Works with accounting documents and processes data and vouchers according to accounts receivables procedures
Ensures customer’s master data in accounting system to be up-to-date
Building reports based on instruction given by customer in e.g. Excel/Tableau/SAP Lumira
Implementing changes in existing reports
Routine preparation of the Revenue/Cost/Sales/Business performance reports based on the data available in different EDP systems meeting the quality standards and deadlines agreed with the customer
Supporting operation teams in advanced requests from customer
Implementing improvements and automations in existing reports
Designing reports based on customers’ requirements
Implementation of changes in reports
Extraction & processing of data from various LH Systems
Business reports generation and distribution
Data Interpretation & Analysis
Data Visualization
Handling independently project/improvements initiatives with customers
Working as part of an international team you will manage a full recruiting process cycle, from sourcing candidates to the offering phase. In order to achieve this goal, we will provide you a comprehensive training, delivered by our experienced Recruitment Experts
Take a role in the organization's purchasing process
Administration of the company's shopping baskets in relation to the purchase of specific goods
Create Shoping Cards for all group companies with relation to areas such as cabin materials, menu cards, brochures, plane materials, IT services etc
Answers general questions from Finance Team and clients with regard to processes from the assigned area of responsibility via email or any other channel (may seek support from more experienced team members)
Conducts error analyses of own mistakes and proposes effective solutions in order to eliminate issues from daily operational work
Builds strong and longterm relationships with customers and buyers by supporting daily inquiries and resolving emerging issues in time
Cooperate with Operational Buyers & Catalogue Management Team and Finance Team on daily basics
Creates and/or updates relevant internal documents and files as assigned by Team Leader
Assists in trainings New Hires according to onboarding plan defined by Team Leader or Senior employees
Together with your team, you will work on challenging analytics use cases, developing new ideas for improving and optimizing the procurement data network and identify new savings opportunities
You will be an integral part of the CoE Data Analytics Team reporting to GE/E (Frankfurt and Hamburg)
Work in an agile (SCRUM), open minded Analytics Team
Implement analytical prototypes and operational solutions
Collaborate closely with our cluster experts to reveal insights and potentials
Participate in agile projects
Use your experience to implement new ideas and solutions
Keep up-to-date by exploring new technologies
Represent the team in internal/external meetings and summits
Proactively search process automation opportunities in supported customer’s organization
Advise internal customers about technical solutions that can optimize/automate processes
Opening estimation of project implementation in terms of effort and complexity
Implementation:
Deliver complex multi-platform tools in multiple technologies, i.e. C# (IDE – Rider), UiPath, VBA, SharePoint, SAP Scripting (GuiXT), other RPA technologies that contribute significantly to organization saving targets
When required deliver lean documentation of projects implemented in SCRUM
Alignment of the Process Definition Document created by a Project Lead to meet business and development requirements (quality assurance)
Maintain contact with internal clients in English and/or German (incoming/outgoing communication written and verbal)
Depending on your experience and skills, you can join the following teams: PTP – Procure to Pay, OTC – Order to Cash or RTR – Record to Report and your responsibilities may include:
Issuance & posting of invoices
Settlement of receivables and payables
Vendor and customer Management
Monthly/Yearly accruals – posting & dissolving
Processing bank transactions & bank reconciliation
Personal assistance: Organize personal calendar, schedule appointments, liaising with internal departments, meeting coordination, duty trips, administration processes
Event management: Organizing meetings, investor roadshows (in cooperation with banks), capital market events, team events, community meetings, offsite meetings
Team assistance: Help team with organizational and coordination tasks; typing, formatting, and editing reports, documents, and presentations
Communication: Processing and forwarding of e-mails in the Investor Relations mailbox based on pre-defined rules and scripts, answering incoming calls to the Investor Relations hotline
Regulatory publications: External publication of regulatory notifications (shareholder voting rights notifications etc.) via a standardized tool and in close cooperation with a colleague from CJ/CW (four eyes principle)
Website: Updating smaller elements of Group website