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Support Services Officer
Rzeszów
Wygasła: 03.03.2023
full-time
umowa o pracę
full office work
junior specialist (Junior)
Obowiązki:
DRC Poland is looking to recruit a qualified, flexible, and enthusiastic professional for the position of Support Services Officer based in Rzeszow to support DRC field teams and implementing Partners in field locations in the areas of administration, HR, finance, logistics, procurement, fleet management, and safety
Repo rting to the Support Services Team Leader based in Krakow, the Support Services Officer will provide supervision, ensure DRC project teams and implementing partners' compliance, and serve as a key liaison for support services between field locations and DRC field office in Krakow (and DRC CO in Warsaw as per need)
General Responsibilities:
In coordination with the Support Services Team Leader, take responsibility for the overall day-to-day supervision of procurement, assets, equipment, and receiving of goods and issuing services/job completion certificates in the field location(s), including ensuring the functionality of the Protection Hub in Rzeszów and other protection service points in Przemyśl
In close coordination with the Area Protection Project Manager and Support Services Team Leader, ensure that support systems (petty cash, logistics/procurement, fleet management, and admin) in Protection Hub and Blue Dot Points are set-up and functional in accordance with all DRC SOPs including the Operations Handbook and DRC ERP systems (Dynamics)
Responsible for monthly reporting and consolidation of goods delivery, assets management, and supply flow at the Protection Hub and Blue Dot points. Continually identifying ways to improve systems for increased efficiency in support functions and proactively recommending such improvements to Support Services Team Leader and Area Protection Project Manager
Contribute to the overall teamwork, communication, and coordination among the support departments
Work closely with the Area Protection Project Manager, Support Services Team Leader, and Implementing Partners to understand their needs and how the support teams can best support them in achieving quality programming
In coordination with Support Services staff, ensure that new DRC field staff and Implementing Partners are fully aware and compliant with the support procedures
Ensure that documents & files are organized and stored securely in both hard copy and SharePoint
In coordination with the Support Services Team Leader and Area Protection Project Manager, support with inputs for support forecasts/budgeting
Support DRC field teams and Implementing Partners with consolidation and preparation of Purchase Requisitions and accessing DRC Purchase Agreements
Support the Support Services Team Leader and Area Protection Project Manager on field-level donor/internal/external audits & reports related to support functions as needed
Work independently and be able to ensure that the support procedures are followed by DRC field teams and Implementing Partners
External Liaison:
Key focal point for DRC engagement with local landlords, utility providers, and suppliers/contractors
Procurement & Logistics:
Support Supply team and Support Services Team Leader to ensure that inventory and assets lists are maintained and regularly updated, admin stores are managed and maintained in line with DRC guidelines
Support the Support Services Team Leader to ensure the efficient management of vehicles and/or providers of transportation services, as well as to manage local DRC fleet, when available
Facilitate purchasing of supplies and equipment, including those using Low-Value Procurement methodology, ensuring that DRC field teams and Implementing Partners use the appropriate procurement process in accordance with DRC
Finance/Administration:
Provide support to ensure that DRC staff are issued with phones, laptops and track the usage and return of these items
Support DRC Finance Officer to ensure that all cash advances are handled, and payments are processed in a timely manner and in accordance with DRC procedures
DRC Poland is looking to recruit a qualified, flexible, and enthusiastic professional for the position of Finance Officer based in Krakow
Reporting to the Support Services Team Leader in Krakow and, under the technical supervision of the Finance Manager in Warsaw, the Finance Officer will be responsible for ensuring compliance with DRC procedures and guidelines within the area of responsibility covering Krakow, Rzeszów, Przemyśl, and Wrocław
Financial Support:
Assist with the preparation of the budget
Implement financial SOPs, policies, and procedures
Establish, maintain, and reconcile the general ledger, including ensuring updated cashbooks on a daily basis to reflect the actual status of existing cash count and bank balance in all currencies
Ensure all bank account statements are reconciled
Ensure data and transactions are properly recorded and entered into accounting systems
Prepare Income statements and balance sheets as needed
Maintain financial files and records; filing, scanning, and sending of monthly financial documents to the country office
Maintain contract follow-up monthly, and make sure all contracts are renewed, closed, or paid on time
Liaise with Project Manager/s to ensure thorough and effective budgetary monitoring of the projects implemented in the area of interest
In coordination with Project Manager/s, liaise with partners on key financial issues for all programs in the area of responsibility, including co-funding, financial reporting, key variances, and any remedial action
Review partners' financial reports (subgrants)
Contribute to the preparation and timely delivery of quality financial reports for donors and of internal reports to colleagues and HQ, ensuring compliance with reporting requirements (filing, scanning, and sending monthly financial documents to the country office
Contribute to preparing program and support budgets for new proposal/s in collaboration with relevant staff as per need
Correctly use DRC Dynamics functionalities in the area of concern
Cash Control:
Establish and maintain cash controls
Monitor cash reserves and investments
Ensure sufficient funds are available for costs on a monthly basis
Prepare monthly cash requests and prepare weekly/monthly cash reports (with all supporting documentation attached to them)
Carry out cash and bank transactions for field offices
Ensure all payments are made timely and in accordance with existing DRC forms and meet the requirements of National Law and donor regulations
Cash Book registry update on a daily basis, and cash count on a weekly, and monthly basis
General Administration:
Follow up on workers' contracts, payments according to attendance, and any other related admin tasks
Provide technical support for field finance and administration staff
Assist logistics in preparing monthly asset lists
Staff Expenses:
Support staff in raising travel requests, expense reports & cash advances in MS Dynamics in line with DRC Policy
Ensuring correct use of accounting distributions, categories, and Per Diem rates
Verify receipts prior to posting & paying expenses
Auditing:
Prepare & providing supporting documents for donor-required audits
Assist with local and annual audits and ensure all required documentation for financial audits in cooperation with coordination staff and HQ
With HQ, Supply Chain & HR, ensure compliance with GDPR & Polish Data Protection regulations
DRC Poland is looking to recruit a qualified, flexible, and enthusiastic professional for the position of Finance Officer based in Krakow
Reporting to the Support Services Team Leader in Krakow and, under the technical supervision of the Finance Manager in Warsaw, the Finance Officer will be responsible for ensuring compliance with DRC procedures and guidelines within the area of responsibility covering Krakow, Rzeszów, Przemyśl, and Wrocław
Financial Support:
Assist with the preparation of the budget
Implement financial SOPs, policies, and procedures
Establish, maintain, and reconcile the general ledger, including ensuring updated cashbooks on a daily basis to reflect the actual status of existing cash count and bank balance in all currencies
Ensure all bank account statements are reconciled
Ensure data and transactions are properly recorded and entered into accounting systems
Prepare Income statements and balance sheets as needed
Maintain financial files and records; filing, scanning, and sending of monthly financial documents to the country office
Maintain contract follow-up monthly, and make sure all contracts are renewed, closed, or paid on time
Liaise with Project Manager/s to ensure thorough and effective budgetary monitoring of the projects implemented in the area of interest
In coordination with Project Manager/s, liaise with partners on key financial issues for all programs in the area of responsibility, including co-funding, financial reporting, key variances, and any remedial action
Review partners' financial reports (subgrants)
Contribute to the preparation and timely delivery of quality financial reports for donors and of internal reports to colleagues and HQ, ensuring compliance with reporting requirements (filing, scanning, and sending monthly financial documents to the country office
Contribute to preparing program and support budgets for new proposal/s in collaboration with relevant staff as per need
Correctly use DRC Dynamics functionalities in the area of concern
Cash Control:
Establish and maintain cash controls
Monitor cash reserves and investments
Ensure sufficient funds are available for costs on a monthly basis
Prepare monthly cash requests and prepare weekly/monthly cash reports (with all supporting documentation attached to them)
Carry out cash and bank transactions for field offices
Ensure all payments are made timely and in accordance with existing DRC forms and meet the requirements of National Law and donor regulations
Cash Book registry update on a daily basis, and cash count on a weekly, and monthly basis
General Administration:
Follow up on workers' contracts, payments according to attendance, and any other related admin tasks
Provide technical support for field finance and administration staff
Assist logistics in preparing monthly asset lists
Staff Expenses:
Support staff in raising travel requests, expense reports & cash advances in MS Dynamics in line with DRC Policy
Ensuring correct use of accounting distributions, categories, and Per Diem rates
Verify receipts prior to posting & paying expenses
Auditing:
Prepare & providing supporting documents for donor-required audits
Assist with local and annual audits and ensure all required documentation for financial audits in cooperation with coordination staff and HQ
With HQ, Supply Chain & HR, ensure compliance with GDPR & Polish Data Protection regulations
Ensure the quality of the planning, implementation, and follow-up of technical aspects of the child protection activities being implemented by DRC
Develop and maintain good relations with the persons of concern, relevant stakeholders, and other humanitarian actors, to support adequate implementation and coordination of DRC’s child protection activities
You will be supporting the Child Protection (CP) Specialist in developing and designing child protection interventions as part of DRC Poland’s protection programming (implemented directly or in partnerships). You will be based in the Krakow field office (preferably Krakow, Wroclaw/Rzeszow/Przemysl could be considered) but will provide support and/or technical guidance to country operations. The role will require regular travel to other parts of Poland (primarily Wroclaw, Rzeszow, Przemysl, but also Gdynia and Lublin)
Duties and Responsibilities:
Ensure efficient and effective program implementation while following the budget and work plan
Assist in the design of recreational activities for children and youth and child and youth-friendly engagement and outreach activities
Support the regular assessment of child protection risks and strategies
Develop child-friendly messaging
Regular mapping of child protection systems and services at the area level
Support the implementation of child protection-sensitive protection monitoring
Regular field visits to monitor the implementation of programs and to provide technical guidance
Support CP Specialist in capacity building and training for Child Protection staff
Assist in the implementation of the Child Safeguarding Policy and procedures
Support area teams (particularly in Krakow, Wroclaw, Rzeszow and Przemysl) in utilising child protection referral pathways and keeping them up to date
Represent DRC at meetings, and collaborate with relevant internal and external technical experts on child protection-relevant issues as requested by CP Specialist
Participate in preparing monthly/quarterly/annual highlights/reports and proposals and budgets for donors
Support the CP Specialist in other relevant tasks upon request
With the support of the Area Protection Project Manager and Country Protection Team, the Team Leader will be responsible for the direct implementation of activities and supporting area partners in the implementation of the Community Center project in line with work plans and guidelines and ensuring timely and efficient communication and troubleshooting
Management, Programming, and Operations
Lead and manage the Rzeszow Community Center/Protection Hub team and protection team based in Przemyśl (direct management of staff hired by DRC)
Coordinate the work of DRC and all partners in the Community Centers ensuring the effective and quality daily provision of counseling, access to information, legal counseling, MHPSS, and child protection in line with minimum standards and agreed with work plan
Support any information management processes required for the successful delivery of the project goals
Provide technical support to protection staff – officers and assistants including partners staff
Prepare weekly and monthly work plans and schedules
Ensure daily monitoring of the community center operations, assess the quality, and report any challenges to the Project Manager
Provide timely updates about the changes in the humanitarian situation in the area
Ensure daily and periodical (monthly/quarterly/annual) reporting on the project activities in line with project reporting requirements
Participate in project reviews (relevant for Rzeszów, Przemyśl, Medyka) and preparation of proposals and budgets for donors
Support monitoring and evaluation exercises of the community center operations as advised by the Programme Development and Quality Assurance team
Support programmatic learning based on project implementation and lead the generation of lessons learned and best practices at the area level
Identify and share recommendations on required project adaptation
Coordination and representation
Collaborate with Community Center partner organizations ensuring smooth delivery of project activities taking into account specific needs or partners vs project deliverables
Collaborate with the Country Protection Team on the development and rollout of relevant project tools
Participate in donor meetings upon request
With the support of the Country Protection Team, maintain relations and share information with the municipality of Rzeszów, Przemyśl, and podkarpackie voivodship
Represent DRC at meetings and other relevant technical coordination meetings at the area level
Ensure integration with other DRC sectors (CCCM, Economic Recovery)
Logistics/Finance
Closely collaborate with area support services officers to support timely procurement and delivery of necessary project equipment and supplies to partners, HR, and admin procedures
Support the monitoring of financial commitments and expenditures against the project budget and provide timely feedback on budget follow-up
Plan and coordinate proactively logistics and movements of staff from and to different operational areas
The Area Protection Specialist will have a base focus and ensure compliance with DRC procedures and guidelines within the specific location. He/She will contribute to the development of area strategies, which will be translated into action plans and day-to-day tasks, and provide support and/or technical guidance to area operations while overseeing base activities specific to the Community Center project
Project coordination and implementation
Support the area Community Center coordinators in Wroclaw in the planning, implementation, and monitoring of project activities
With the support of the area protection project manager support partners in using relevant project management tools such as work plans, procurement plans, monitoring plans, IM tools
Support area partners in the implementation of relevant project tools such as intake and screening forms, referral pathways, standard operating procedures (SOP) for referrals, community engagement plans, and community-driven initiatives
Jointly with partners identify and act on opportunities to enhance communication with/in communities and outreach activities aimed at the identification of persons at heightened risk in hard-to-reach areas/outside of major urban areas including through participation in mobile service provision
Support ongoing community engagement to identify required adaptations of the project to match the needs and preferences of affected communities in relation to protection outcomes
Liaise between area partners and the Area Project Manager, feedback on and facilitate troubleshooting of any challenges encountered
With the support of the Area Protection Manager, take leadership of the Community Center project within the allocated geographical area in terms of high-quality and timely deliveries
Provide narrative reporting inputs from the relevant area on activity/work plans, periodical donor reporting inputs, and inputs to budget follow-ups
Ensure procurement needs are timely communicated to area support services officers and provide needs-based support to the supply chain processes based on requests from the support service team
Maintain program equipment lists and registries, prepare and manage Right of Use agreements
Ensure linkages and synergies with DRC protection monitoring activities
Accountability and reporting
Guided by the DRC Programme Handbook, continuously monitor and develop relevant accountability initiatives within relevant project programs as well as strengthen the effort to document the impact of activities
Ensure compliance with internal and external reporting requirements including procurement
Coordination and representation
Program development and strategy
Monitor changes in the protection landscape at the area level and report on key developments/changes
Contribute to knowledge sharing across area teams, document programmatic learning, and ensure that monitoring and evaluation results are understood and used to improve programs
Contribute to the development and growth of the DRC Protection program and feed into country-wide strategy development
Representation
Upon request participate in meetings with UNHCR field offices, and municipal offices
The overall purpose of the role of the Monitoring, Evaluation, Accountability, and Learning Officer is as follows:
• Develop tools, conduct monitoring activities, gather data from the field, follow up on activities within are of responsibility in order to get feedback on the quality and relevance of the assistance, and communicate information
• Support implementing partners in developing MEAL plans and conducting monitoring activities
• Analyse data and write reports
This role has an area focus covering Gdynia, with frequent visits to existing or additional field locations as required
Responsibilities:
Support Programme Quality Management, project implementation, and monitoring
• Follow project’s Log-frame and monitoring and evaluation documentation
• Participate in project kick-off, review, and close-out meetings, as well as learning events and workshops in order to highlight cross-project components aimed at replicating good practices and strengthening synergies between projects or programs
Programme Monitoring, Evaluation, Accountability, and Learning
• Ensure full compliance to DRC minimum MEAL standards of the projects implemented in the area of responsibility
• Act as the focal point for the implementation and monitoring of community feedback mechanisms for projects implemented directly by DRC and/or by its implementing partners in the area of responsibility
• Ensure that DRC team members and partners are supporting all efforts towards accountability, especially to persons of concern and in line with Core Humanitarian Standards, are actively engaging the persons of concern and communities we serve as equal partners in the design, monitoring and evaluation of DRC projects; and are incorporating feedback into programmatic learning
• Ensure the development of appropriate monitoring, tracking, and reporting tools and templates that enhance monitoring of program outputs and quality, generate quality evidence on program outcomes and promote and ensure the use of data for decision-making processes
• Support partners in the development of their MEAL tools and processes
• Participate and/or carry out quantitative and qualitative (e.g. key informant interviews, focus group discussions, and human-interest stories) data collection activities and analysis; train enumerators when needed
• Together with IM Officer and PIM Specialist, support the DRC project team within the area of responsibility in consolidating results, monitoring referrals in the referral IMS, and monthly reporting
• Travel regularly to project sites to monitor DRC projects and/or co-monitor projects when implemented by DRC project partners
Capacity building
• Provide timely advice to DRC and partner coordinators and staff as required
• Flag good practices and/or improvement areas or any outstanding issues requiring immediate action to the MEAL Manager
• Support the MEAL Specialist and lead when needed in organizing MEAL capacity building and training workshops for DRC and partner staff in the area of responsibility
• Participate in DRC Poland, regional and Global MEAL team meetings, contribute with ideas and joint MEAL planning processes
Project and Partnerships
• Act as a focal point for all MEAL-related issues for the projects implemented in the area of responsibility
• Support DRC partners’ MEAL focal points by having regular follow-ups, meetings, reviews, and discussions on MEAL planning, processes, practices, and issues
• Participate in sector Working Groups when relevant
Engage in other MEAL or project-related tasks within the scope of the MEAL team’s work
The overall purpose of the role of the Monitoring, Evaluation, Accountability, and Learning Officer is as follows:
• Develop tools, conduct monitoring activities, gather data from the field, follow up on activities within are of responsibility in order to get feedback on the quality and relevance of the assistance, and communicate information
• Support implementing partners in developing MEAL plans and conducting monitoring activities
• Analyse data and write reports
This role has an area focus covering Gdynia, with frequent visits to existing or additional field locations as required
Responsibilities:
Support Programme Quality Management, project implementation, and monitoring
• Follow project’s Log-frame and monitoring and evaluation documentation
• Participate in project kick-off, review, and close-out meetings, as well as learning events and workshops in order to highlight cross-project components aimed at replicating good practices and strengthening synergies between projects or programs
Programme Monitoring, Evaluation, Accountability, and Learning
• Ensure full compliance to DRC minimum MEAL standards of the projects implemented in the area of responsibility
• Act as the focal point for the implementation and monitoring of community feedback mechanisms for projects implemented directly by DRC and/or by its implementing partners in the area of responsibility
• Ensure that DRC team members and partners are supporting all efforts towards accountability, especially to persons of concern and in line with Core Humanitarian Standards, are actively engaging the persons of concern and communities we serve as equal partners in the design, monitoring and evaluation of DRC projects; and are incorporating feedback into programmatic learning
• Ensure the development of appropriate monitoring, tracking, and reporting tools and templates that enhance monitoring of program outputs and quality, generate quality evidence on program outcomes and promote and ensure the use of data for decision-making processes
• Support partners in the development of their MEAL tools and processes
• Participate and/or carry out quantitative and qualitative (e.g. key informant interviews, focus group discussions, and human-interest stories) data collection activities and analysis; train enumerators when needed
• Together with IM Officer and PIM Specialist, support the DRC project team within the area of responsibility in consolidating results, monitoring referrals in the referral IMS, and monthly reporting
• Travel regularly to project sites to monitor DRC projects and/or co-monitor projects when implemented by DRC project partners
Capacity building
• Provide timely advice to DRC and partner coordinators and staff as required
• Flag good practices and/or improvement areas or any outstanding issues requiring immediate action to the MEAL Manager
• Support the MEAL Specialist and lead when needed in organizing MEAL capacity building and training workshops for DRC and partner staff in the area of responsibility
• Participate in DRC Poland, regional and Global MEAL team meetings, contribute with ideas and joint MEAL planning processes
Project and Partnerships
• Act as a focal point for all MEAL-related issues for the projects implemented in the area of responsibility
• Support DRC partners’ MEAL focal points by having regular follow-ups, meetings, reviews, and discussions on MEAL planning, processes, practices, and issues
• Participate in sector Working Groups when relevant
Engage in other MEAL or project-related tasks within the scope of the MEAL team’s work
As Finance Assistant, you will be responsible for providing financial and administrative support to DRC and partners as per DRC and donor regulations and procedures. The main responsibilities of the position will be as follows:
Archive financial documentation (vouchers, contracts, bank statements)
Preparing and providing voucher scans and other scans of financial documentation to the accounting agency. This is on an ongoing basis but requires clearing the backlog since July 22
Compiling per diem documentation for payroll provider for the tax and social insurance calculation
Preparing the financial documentation for audits (scanning of vouchers, etc)
Preparing requests for payments for the Warsaw office
Assistance for statutory reporting (uploading the statutory reports on a platform, assistance in setting up electronic signatures for the DRC management board e-puap, etc)
Preparing financial data for different stakeholders on request
Maintain proper filing of all financial documentation (vouchers, contracts, tender documents, etc.)
Correctly use DRC Dynamics functionalities in area of concern
In this position, you are expected to demonstrate DRC’s five core competencies:
• Striving for excellence: You focus on reaching results while ensuring an efficient process
• Collaborating: You involve relevant parties and encourage feedback
• Taking the lead: You take ownership and initiative while aiming for innovation
• Communicating: You listen and speak effectively and honestly
• Demonstrating integrity: You act in line with DRC’s vision and values
HR Specialist will be focusing on all HR matters in DRC Office in Moldova: from recruitment to contracting and onboarding to day-to-day employee assistance. Together with the Support Services Team Leader for Moldova and Head of Support Services for Poland, Romania and Moldova, in close collaboration with the DRC Moldova Response Manager, HR Specialist will develop Moldova’s HR strategy and translate it into action plans and day-to-day tasks
Duties and Responsibilities:
General Human Resources Tasks:
• Advise and assist management and employees on HR-related issues and concerns
• Review HR processes and suggest improvements
Recruitment & Onboarding
• Prepare job adverts and assist hiring managers with the recruitment process from start to finish
• Book testing, schedule interviews, and prepare employment contracts
• Prepare onboarding program for new employees
Compensations & Benefits
• Manage, update and process the staff payrolls in close collaboration with the other departments, and ensure onward submission to the finance department
• Prepare and submit required reports on a monthly basis for auditing purposes
• Ensure that records of all Human Resources related information are kept and sent on a timely basis to relevant parties
Development, People Planning, and Well-being
• Ensure that the performance appraisal process is conducted and that learning and development opportunities are communicated to the employees
• Support in conducting induction training on Code of Conduct, Confidentiality, Conflict of Interest, etc. as needed
• Assist in people planning activities (e.g. ensure job descriptions are in place for all roles)
The Danish Refugee Council is currently looking for a skilled and experienced Logistics Specialist to join our team in Warsaw, Poland
About the job:
The Logistics Specialist will be responsible for managing logistics for the DRC's operations in Poland, including asset management, inventory, office establishment, fleet management, warehouse management, and IT support
Duties and Responsibilities:
Asset Management and Inventory:
• Monitor and maintain accurate inventory records of all DRC assets in Poland in soft and hard format
• Ensure timely and efficient procurement of equipment and supplies as needed
• Conduct regular inventory checks and audits to identify any discrepancies or issues and for donor reports
• Coordinate the maintenance, repair, and replacement of assets as needed
• Ensure that DRC policy is promoted to and adhered to across multiple locations
• Assist with tender opening, drafting of service contracts and other administrative documentation
Establishment of New Office Premises:
• Assist with the setup and establishment of new office premises for DRC in Poland
• Develop and implement office logistics policy and procedures to ensure efficient and effective operations
• Ensure compliance with local regulations and laws. Assist with securing of relevant licenses and permits
Fleet Management:
• Manage the fleet requirements across DRC Poland offices
• Coordinate the maintenance, repair, and replacement of DRC-owned and rental vehicles as needed
• Develop and implement policies and procedures for safe and responsible vehicle use
• Maintain accurate records of fuel consumption, mileage, and maintenance costs for DRC-owned vehicles
Warehouse Management:
• Manage the DRC's warehouse operations in Poland, including receiving, storing, and distributing goods
• Ensure the warehouse is well-organized, clean, and secure
• Coordinate the transportation of goods to field offices as needed
• Ensure compliance with local regulations and laws regarding warehouse operations
IT Support:
• Provide technical support for the DRC's IT systems and equipment in Poland
• Coordinate the setup and maintenance of computer networks and servers in conjunction with IT consultants
• Troubleshoot and resolve any local IT issues as needed
• Provide training and support to staff on the use of IT systems and equipment
As HR Coordinator you will provide overall advice, coordination, and technical support in the area of strategic Human Resources and will act as the HR Business Partner to all employees in Poland, Moldova, and Romania. You will be responsible for people planning and development, work on employee well-being initiatives and roll out HR policies and processes. Together with the HR Officer you will develop Poland’s HR strategy and translate it into action plans and day-to-day tasks. You will lead DRC’s HR efforts for all employees in Poland, Moldova, and Romania. Your main duties and responsibilities will be:
Human Resources leadership and business partnering
Provide technical support and advice to the Human Resources team
Advise and assist managers in Human Resources related issues and concerns
Recruitment, development, and people planning
Drive and support recruitment and selection activities ensuring compliance with the recruitment process
Work with the senior management team and senior staff on new staff retention strategies and initiatives
Ensure proper onboarding process
Ensure oversight and consistency in position titles and grades
Support staff development activities including promoting the DRC Learning Catalogue
Performance, well-being, and compensations & benefits
Proactively respond to and manage performance counseling, employee grievances, and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept
Support the performance management process
Ensure disciplinary procedures are administered in an equitable and fair manner and meet all legal and labor regulations and requirements
Support people's well-being initiatives
Define and review salary structure in partnership with the Senior Management team and coordinate annual compensation review process and compensation adjustments
Human Resources policies and support
Maintain and update Staff Human Resources Handbooks as necessary
Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery
Work closely with HQ to share information and provide support as required
• Finalize the establishment of the base in Krakow. Provide field presence in Rzeszów and Przemyśl and supervise operations in Wrocław
• Provide stable and reliable leadership and guidance to all departments, including troubleshooting and mentoring staff members by identifying clear deliverables, promoting capacity building, providing advice, recommendations and guidance as needed
• Manage the performance and development of staff, including setting clear performance objectives, conducting regular performance evaluations and providing feedback
• Support and monitor programme staff in planning and implementation of activities and DRC strategies
• Assist and monitor support services departments ensuring that expenditure and processes are compliant with DRC procedures, donors’ regulations and national legislation
• Coordinate programme and support services staff, promoting the flow of information between teams/departments as well as between the field office and the country office, ensuring decision makers have up to date relevant information
• Ensure that all team members are aligned with DRC’s values, mission and vision
• Provide leadership and, in collaboration with technical and support staff, ensure proper development, coordination, planning, integration, implementation and monitoring of DRC activities in the area, including reporting to donors and other relevant humanitarian actors
• Supervise the implementation of the projects via monitoring and evaluation; the base manager should routinely join field visits as an independent eye to monitor for quality, efficiency and effectiveness of DRCs activities and help overcome challenges as needed
• Work with technical and programme teams (both at the field and country office level) to ensure strong coordination, and avoid duplication, with other actors working in the same technical areas of intervention
• Ensure that the programmes are implemented in accordance with DRC standard regulations and operational procedures
• Ensure that communication with beneficiaries, target groups and representatives of authorities is conducted in a sensitive and respectful manner
Finance and Administration
• Regular monitoring of project(s) expenditures and supervising programme and support teams to enable strong budget follow-up
• Ensure full adherence and compliance with DRC’s country-level financial, HR and supply chain processes and procedures, DRC’s global policies and guidelines and donor requirements
• Act in coordination with Support Services Team Leader as the budget holder for
• Oversee efficient Human Resource management
• Manage the recruitment, onboarding and retention of staff at Krakow office
• Ensure that all staff receive the necessary training and support to perform their roles effectively
• Act as the DRC representative in the area of responsibility and attend all relevant technical forums/platforms and bilateral meetings (or assign relevant staff to ensure DRC regular presence)
• Cultivate good relations, liaison and close coordination with local authorities and key humanitarian actors, including UNHCR, other UN agencies, INGOs, NGOs, CSOs and donors
• Maintain a robust understanding of the local context (needs, resources, actors operating in the area, etc.) and regularly provide contextual/programmatic reports and update of the humanitarian situation in his/her area of responsibility, including immediate sharing of sitrep in case of unpredictable changes
• Ensure adherence to DRC security procedures according to the DRC Operations Handbook and local security rules
• Monitor developments on the security situation in the area of responsibility; and ensure staff safety measures are implemented
• Ensure immediate communication with all relevant colleagues both locally and in Krakow for any security-related incident and ensure Safety Incident Reports are submitted
As Finance Assistant, you will be responsible for providing financial and administrative support to DRC and partners as per DRC and donor regulations and procedures. The main responsibilities of the position will be as follows:
Daily accounting (bookkeeping) according to DRC financial handbook
Management of petty cash and clear cash advances upon request
Preparation of monthly cash counts
Maintainance of proper filing of all financial documentation (vouchers, contracts, tender documents, etc.)
Cash Box counting according to the financial handbook
Transfer of payments when needed and follow up with partners’ reports
Correct use of DRC Dynamics functionalities in area of concern
We are looking for a dynamic Support Services Manager to manage the implementation of operations strategy and management of support teams across our offices in Poland. This will be done through the training and management of support staff in compliance with DRC regulations and policies and in accordance with DRC Operation Handbooks. Based in Warszawa, your main duties and responsibilities will be:
Manage support staff based in Poland and conduct regular monitoring/training visits to field offices to ensure suitable levels of support are being provided
Lead regular staff meetings with support team members across all offices
Manage staff on their agreed job priorities and identify learning and development needs for support staff
Ensure that support teams work closely with program teams to deliver DRC policy and procedures in Finance, Human Resources, Supply Chain (Procurement and Logistics), and Administration
Human Resources & Administration
Manage all components of human resources for DRC Poland including enforcing the DRC HR manual and national compensation policies
Establish and manage online and hard-copy filing/archiving systems for HR files
Oversee payroll management for staff, and liaise with payroll provider as required
Be involved in the recruitment process for new support staff
Ensure that all necessary agreements, permits, and licenses necessary for DRC operations are in place
Provide guidance and policy based on Polish labor law with regard to work permits, per diems, working hours, annual leave, etc
Finance
Overall responsibility for ensuring sound financial management in the Field Office, especially via the DRC enterprise resource planning online system Dynamics
Ensure DRC finance regulations and procedures are adhered to
Review cash flow forecast and money requests for the field is done in a timely manner and submitted to management on at least a monthly basis
Training, mentoring, and capacity building of national finance, support, and program staff in good grant management practices and other finance procedures
Manage support service budget lines for salary and other expenditures
Supply Chain
Responsible for effective compliant and timely supply chain management across all Poland offices
Actively engage and support the program teams in procurement planning
Monitor DRC procurement procedures and ensure complete accountability of stock and asset inventories
Supervise and review the bi-annual physical inventory of all assets and follow the due procedure for disposal of obsolete assets according to DRC Operations Handbook and donor requirements/procedures
Develop a database for prequalified suppliers or service providers. Ensure supplier vetting is conducted in accordance with donor and DRC guidelines
IT
Ensure all offices are compliant with DRC Dynamics and IT Operations Manuals
The Area Protection Manager will have an area focus and ensure compliance with DRC procedures and guidelines within the area. He/She will contribute to the development of country strategies, which will be translated into action plans and day-to-day tasks, and provide support and/or technical guidance to base operations while overseeing area activities specific to the Community Center project
Project coordination and implementation
Through area protection specialists coordinate the work of Community Center area coordinators and team leaders in Krakow, Wroclaw, Rzeszow, and field team in Przemysl in the planning, implementation, and monitoring of project activities
With the support of the protection manager develop and roll out relevant project management tools such as work plans, procurement plans, monitoring plans, IM tools
With the support of the protection manager, take leadership of the Community Center project within the allocated geographical area in terms of high quality and timely deliveries, narrative reporting and financial overviews, close cooperation with donors, and government counterparts, and coordination mechanism on site and in synergy with other DRC interventions in the area
With the support of technical specialists formalize and roll out operational tools and training modules such as intake and screening forms, referral pathways, standard operating procedures (SOP) for referrals, Child-Friendly Space SOPs, etc
Contribute to the development of methodologies used for community engagement, community-driven initiatives, and dialogues jointly with the protection team and partners staff and provide required guidance to implementation teams
Closely collaborate with area support services officers to support timely procurement and delivery of necessary project equipment and supplies to partners, HR, and admin procedures
Consolidate inputs from area coordinators for monthly, quarterly, and annual donor reports and provide needs-based support in reporting at the area – level
Coordinate area-specific budget monitoring, financial management, and expense control at the area level for the project activities, including compliance with minimum DRC and donor requirements
Contribute to the risk registry and escalate high-risk areas to senior management
Accountability and reporting
Guided by the DRC Programme Handbook, continuously monitor and develop relevant accountability initiatives within relevant project programs as well as strengthen the effort to document the impact of activities
Ensure compliance with internal and external reporting requirements including procurement
Coordination and representation
Program Development and Strategy
Representation of DRC and active participation in sectoral and relevant working groups
Identify recommendations on technical assistance and capacity exchange and lead their implementation with the support of relevant staff
Oversee knowledge sharing across area teams, document programmatic learning, and ensure that monitoring and evaluation results are understood and used to improve programs
Contribute to the development and growth of the DRC Protection program and feed into country-wide strategy development
Representation
Maintain and manage relations with the UNHCR Field Offices in Krakow and Rzeszow and contribute to any relevant discussions with donors at the country level as requested
Build and maintain relations with municipalities and other local authorities in the indicated geographical areas
The Area Protection Specialist will have a base focus and ensure compliance with DRC procedures and guidelines within the specific location. He/She will contribute to the development of area strategies, which will be translated into action plans and day-to-day tasks, and provide support and/or technical guidance to area operations while overseeing base activities specific to the Community Center project
Project coordination and implementation
Support the area Community Center coordinators in Lublin in the planning, implementation, and monitoring of project activities
With the support of the area protection project manager support partners in using relevant project management tools such as work plans, procurement plans, monitoring plans, IM tools
Support area partners in the implementation of relevant project tools such as intake and screening forms, referral pathways, standard operating procedures (SOP) for referrals, community engagement plans, and community-driven initiatives
Jointly with partners identify and act on opportunities to enhance communication with/in communities and outreach activities aimed at the identification of persons at heightened risk in hard-to-reach areas/outside of major urban areas including through participation in mobile service provision
Support ongoing community engagement to identify required adaptations of the project to match the needs and preferences of affected communities in relation to protection outcomes
Liaise between area partners and the Area Project Manager, feedback on and facilitate troubleshooting of any challenges encountered
With the support of the Area Protection Manager, take leadership of the Community Center project within the allocated geographical area in terms of high-quality and timely deliveries
Provide narrative reporting inputs from the relevant area on activity/work plans, periodical donor reporting inputs, and inputs to budget follow-ups
Ensure procurement needs are timely communicated to area support services officers and provide needs-based support to the supply chain processes based on requests from the support service team
Maintain program equipment lists and registries, prepare and manage Right of Use agreements
Ensure linkages and synergies with DRC protection monitoring activities
Accountability and reporting
Guided by the DRC Programme Handbook, continuously monitor and develop relevant accountability initiatives within relevant project programs as well as strengthen the effort to document the impact of activities
Ensure compliance with internal and external reporting requirements including procurement
Coordination and representation
Program development and strategy
Monitor changes in the protection landscape at the area level and report on key developments/changes
Contribute to knowledge sharing across area teams, document programmatic learning, and ensure that monitoring and evaluation results are understood and used to improve programs
Contribute to the development and growth of the DRC Protection program and feed into country-wide strategy development
Representation
Upon request participate in meetings with UNHCR field offices, and municipal offices
The Area Protection Specialist will have a base focus and ensure compliance with DRC procedures and guidelines within the specific location. He/She will contribute to the development of area strategies, which will be translated into action plans and day-to-day tasks, and provide support and/or technical guidance to area operations while overseeing base activities specific to the Community Center project
Project coordination and implementation
Support the area Community Center coordinators in Wroclaw in the planning, implementation, and monitoring of project activities
With the support of the area protection project manager support partners in using relevant project management tools such as work plans, procurement plans, monitoring plans, IM tools
Support area partners in the implementation of relevant project tools such as intake and screening forms, referral pathways, standard operating procedures (SOP) for referrals, community engagement plans, and community-driven initiatives
Jointly with partners identify and act on opportunities to enhance communication with/in communities and outreach activities aimed at the identification of persons at heightened risk in hard-to-reach areas/outside of major urban areas including through participation in mobile service provision
Support ongoing community engagement to identify required adaptations of the project to match the needs and preferences of affected communities in relation to protection outcomes
Liaise between area partners and the Area Project Manager, feedback on and facilitate troubleshooting of any challenges encountered
With the support of the Area Protection Manager, take leadership of the Community Center project within the allocated geographical area in terms of high-quality and timely deliveries
Provide narrative reporting inputs from the relevant area on activity/work plans, periodical donor reporting inputs, and inputs to budget follow-ups
Ensure procurement needs are timely communicated to area support services officers and provide needs-based support to the supply chain processes based on requests from the support service team
Maintain program equipment lists and registries, prepare and manage Right of Use agreements
Ensure linkages and synergies with DRC protection monitoring activities
Accountability and reporting
Guided by the DRC Programme Handbook, continuously monitor and develop relevant accountability initiatives within relevant project programs as well as strengthen the effort to document the impact of activities
Ensure compliance with internal and external reporting requirements including procurement
Coordination and representation
Program development and strategy
Monitor changes in the protection landscape at the area level and report on key developments/changes
Contribute to knowledge sharing across area teams, document programmatic learning, and ensure that monitoring and evaluation results are understood and used to improve programs
Contribute to the development and growth of the DRC Protection program and feed into country-wide strategy development
Representation
Upon request participate in meetings with UNHCR field offices, and municipal offices
As Finance Officer you will form part of the Support Service team of the DRC Poland office. You will perform all tasks related to the wider scope of finance. Your main duties and responsibilities will be:
Financial Support
Assist with the preparation of the budget
Implement financial SOPs, policies, and procedures
Establish, maintain, and reconcile the general ledger
Prepare and reconcile bank statements
Ensure data and transactions are properly recorded and entered into accounting systems
Prepare Income statements and balance sheets as needed
Assist with the annual audit
Maintain financial files and records
Maintain contract follow-up monthly, and make sure all contracts are renewed, closed, or paid on time
Filing, scanning, and sending monthly financial documents to the country office
Correctly use DRC Dynamics functionalities in area of concern
Ensure sufficient funds available for costs on a monthly basis
Assist the Finance Specialist in reviewing partners' financial reports (subgrants)
Cash Control
Establish and maintain cash controls
Monitor cash reserves and investments
Prepare monthly cash requests and prepare weekly cash reports
Carry out cash and bank transactions for field offices
Cash Book registry update on a daily basis, and cash count on a weekly, and monthly basis with the Field coordinator or the project manager
General Administration
Follow up on workers' contracts, payments according to attendance, and any other related admin tasks
Provide technical support for field finance and administration staff
Assist logistics in preparing monthly asset lists
Staff Expenses
Support staff in raising travel requests, expense reports & cash advances in MS Dynamics in line with DRC Policy
Ensuring correct use of accounting distributions, categories, and Per Diem rates
Verify receipts prior to posting & paying expenses
Auditing
Prepare & providing supporting documents for donor-required audits
With HQ, Supply Chain & HR, ensure compliance with GDPR & Polish Data Protection regulations
As Finance Officer you will form part of the Support Service team of the DRC Poland office. You will perform all tasks related to the wider scope of finance. Your main duties and responsibilities will be:
Financial support
Assist with the preparation of the budget
Implement financial SOPs, policies, and procedures
Establish, maintain, and reconcile the general ledger
Prepare and reconcile bank statements
Ensure data and transactions are properly recorded and entered into accounting systems
Prepare Income statements and balance sheets as needed
Assist with the annual audit
Maintain financial files and records
Maintain contract follow-up monthly, and make sure all contracts are renewed, closed, or paid on time
Filing, scanning, and sending monthly financial documents to the country office
Correctly use DRC Dynamics functionalities in area of concern
Ensure sufficient funds available for costs on a monthly basis
Assist the Finance Specialist in reviewing partners' financial reports (subgrants)
Cash control
Establish and maintain cash controls
Monitor cash reserves and investments
Prepare monthly cash requests and prepare weekly cash reports
Carry out cash and bank transactions for field offices
Cash Book registry update on a daily basis, and cash count on a weekly, and monthly basis with the Field coordinator or the project manager
General Administration
Follow up on workers' contracts, payments according to attendance, and any other related admin tasks
Provide technical support for field finance and administration staff
Assist logistics in preparing monthly asset lists
Staff Expenses
Support staff in raising travel requests, expense reports & cash advances in MS Dynamics in line with DRC Policy
Ensuring correct use of accounting distributions, categories, and Per Diem rates
Verify receipts prior to posting & paying expenses
Auditing
Prepare & providing supporting documents for donor-required audits
With HQ, Supply Chain & HR, ensure compliance with GDPR & Polish Data Protection regulations
As HR Coordinator you will provide overall advice, coordination, and technical support in the area of strategic Human Resources and will act as the HR Business Partner to all employees in Poland, Moldova, and Romania. You will be responsible for people planning and development, work on employee well-being initiatives and roll out HR policies and processes. Together with the HR Officer you will develop Poland’s HR strategy and translate it into action plans and day-to-day tasks. You will lead DRC’s HR efforts for all employees in Poland, Moldova, and Romania. Your main duties and responsibilities will be:
Human Resources leadership and business partnering
Provide technical support and advice to the Human Resources team
Advise and assist managers in Human Resources related issues and concerns
Recruitment, development, and people planning
Drive and support recruitment and selection activities ensuring compliance with the recruitment process
Work with the senior management team and senior staff on new staff retention strategies and initiatives
Ensure proper onboarding process
Ensure oversight and consistency in position titles and grades
Support staff development activities including promoting the DRC Learning Catalogue
Performance, well-being, and compensations & benefits
Proactively respond to and manage performance counseling, employee grievances, and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept
Support the performance management process
Ensure disciplinary procedures are administered in an equitable and fair manner and meet all legal and labor regulations and requirements
Support people's well-being initiatives
Define and review salary structure in partnership with the Senior Management team and coordinate annual compensation review process and compensation adjustments
Human Resources policies and support
Maintain and update Staff Human Resources Handbooks as necessary
Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery
Work closely with HQ to share information and provide support as required
As Liaison & Admin Officer you will, in coordination with the Poland Response Manager and in cooperation with the Support Service Manager, be supporting external representation with local authorities, landlords, utilities and service providers, and other relevant stakeholders. You will provide support and technical guidance to HR and Supply Chain functions, as much as to the Response Manager and external representation. You will ensure compliance with DRC procedures and guidelines within the DRC Country Office. You will contribute to developing operational strategies and priorities, which are translated into action plans and day-to-day tasks. Your main duties and responsibilities will be:
Liaison
Maintain relations with key government (including local authorities) stakeholders to ensure DRC is able to operate smoothly in areas of operations in Poland, regularly coordinating with relevant focal points to ensure all actors are appropriately updated on DRC activities and programming
Work closely with and provide advice to the Program Teams to understand their programs and be able to support to facilitate their work as required
Be the first point of contact for DRC engagement with local authorities
With the assistance of the Response Manager, engage with local authorities' representatives and public servants
With the assistance of the Response Manager, ensure that DRC maintains regular communication and when requested is represented and local coordination meetings, especially in Warsaw
In coordination with the Response Manager, the Admin & Liaison officer will be responsible for official communication to local authorities and other stakeholders, including attending meetings on behalf of DRC and providing in-person translation for the Response Manager, as required
Responsible for maintaining up-to-date contact lists, stakeholder mapping & analysis, and files of all official administrative and registration documents (hard and soft copy)
Liaise with relevant stakeholders in order to facilitate DRC work in Warsaw and other areas as directed by the Response Manager
Undertake necessary steps to secure premises, and authorizations, as directed by the Base Manager
Work closely with and advise the Response Manager, Program and Quality Assurance Manager, and Support Services Manager on access, and stakeholder support issues
When requested, participate in Senior Staff meetings and planning sessions to provide strategic inputs on liaison and admin work activities
Administration
When required, provide translation of documents (rental lease, staff announcements, scope of work) and in-person translation for the Response
Manager and Support Services Manager in meetings
Support HR Coordinator to organize staff induction and orientation and ensure that staff is fully aware of the admin procedures
Ensure that Human Resource information like DRC ID cards and Dynamics accounts are kept and availed to relevant parties on a timely basis
Coordinate with Supply Chain team to ensure that DRC facilities, assets, and services are appropriately maintained, including office, guesthouse, IT, and internet
Conduct duties in accordance with DRC programs' Standard Operating Procedures (SOPs)
Conduct duties in accordance with DRC Code of Conduct
Any other relevant duties may be assigned by the line manager
Protection Monitoring Team Leader Warsaw/Lublin/Wroclaw/Gdynia
Warszawa
Wygasła: 13.11.2022
full-time
umowa o pracę
specialist (Mid / Regular)
Obowiązki:
Management, Programming, and Operations
Lead and manage the Protection Monitoring team consisting of protection monitors and officers i.e. prepare monthly and weekly monitoring visit schedules, divide responsibilities, manage teams workload and travel plans, and participate in recruitments
Lead the implementation of protection monitoring in line with agreed guidelines and SOPs
Identify locations for protection monitoring activities and engage with local authorities and other key stakeholders to introduce monitoring activities
Provide technical support to protection monitors and officers: updating service mapping, identifying referral pathways, guidance on referrals based on needs, revision of submitted data, and review of IPA submissions
Lead the consultations with affected communities when it comes to the design of protection monitoring activities
With the support of the protection team, organize joint analysis events at the area level
Identify sites/locations where protection monitoring activities will take place, and engage with local authorities and other key stakeholders to introduce monitoring activities to enable access to them
Prepare weekly and monthly work plans and movement plans for the mobile protection monitoring team in collaboration with DRC implementing partners
Ensure daily and periodical (monthly/quarterly/annual) reporting on the protection monitoring activities in the assigned location in line with project reporting requirements
Contribute to drafting of narrative reports
Support monitoring and evaluation exercises as advised by the Programme Development and Quality Assurance team
Support area-specific training
Identify and share recommendations on required project adaptation and timely inform about challenges in implementation
Coordination and Representation
Collaborate with DRC partner organizations ensuring smooth delivery of project activities considering the specific needs of partners vs project deliverables
Contribute to the development of tools and SoPs in support to the design and rollout of DRC- led protection monitoring.
Participate in donor meetings upon request
With the support of the Country Protection Team, maintain relations and share information with relevant stakeholders upon location
Represent DRC in Protection meetings as required
Engage with local authorities and other relevant protection stakeholders
Ensure integration and collaboration with other DRC sectors (CCCM, Economic Recovery)
Accountability
Guided by the DRC Programme Handbook, continuously monitor and suggest relevant accountability initiatives in the field as well as strengthen the effort to document the impact of DRC activities in the area
Ensure that protection monitoring staff adhere to general protection, child protection, and GBV best practices and professional standards and principles through capacity-building and on-the-job support
Support programmatic learning based on project implementation and lead the generation of lessons learned and best practices at the area level
Logistics/Finance
Closely collaborate with support services staff to support timely procurement and delivery of necessary project equipment and supplies to partners, HR, and administrative procedures
Support the monitoring of financial commitments and expenditures against the project budget and provide timely feedback on budget follow-up
Plan and coordinate proactively logistics and movements of staff from and to different operational areas
The role of the Programme Coordinator (Legal Aid) will have a country focus and ensure compliance with DRC procedures and guidelines within the country, with a specific focus on areas where DRC partners operate (Gdynia, Lublin, Warsaw, Wroclaw). The incumbent will also contribute to the development of country strategies, which will be translated into action plans and day-to-day tasks as well as provide support and/or technical guidance to country operations while overseeing country activities specific to the provision of legal aid
Project Coordination and Implementation
Provide needs-based support to DRC’s partners on the implementation of and reporting on agreed legal aid projects
Document projects’ progress, achievements, learning, and areas of support/adaptation in collaboration with partners
Based on partners' inputs and DRC programmatic data/information, consolidate overviews of trends related to protection risks, legal aid needs, and barriers in accessing services including legal aid
Coordinate contribution to the development of the Regional Legal Aid Platform by DRC Poland and partners especially related to the monitoring of legislation, legal analyses in relation to legislation in Poland, and implementation of the EU Temporary Protection Directive
Ensure links between partners’ interventions other DRC Poland interventions and DRC legal aid programs in Ukraine and neighboring countries
In close consultation with DRC’s partners identify opportunities and areas of added value for the consolidation of bilateral partnerships into a Legal Aid Programme especially related to outreach, legal awareness raising, advocacy, legal analyses, legal aid provision, and referrals
Monitor the legal environment, draft and/or contribute to or consolidate legal analyses and support the development of related information and advocacy products developed by DRC or through coordination mechanisms
Develop awareness-raising materials and other communication products
Develop activities aimed at knowledge exchange between lawyers/paralegals and human rights defenders from Poland and other relevant countries
In collaboration with the Programme and Quality Assurance unit support partners in conducting monitoring, evaluation, accountability, and learning
Coordinate budget monitoring, financial management, and expenses control of the Legal Aid Programme, including compliance with minimum DRC and donor requirements
Maintain the project risk registry and escalate high-risk areas to senior management
Accountability and Reporting
Develop and implement program monitoring tools
Guided by the DRC Programme Handbook, continuously monitor and develop relevant accountability initiatives within relevant project programs as well as strengthen the effort to document the impact of activities
Ensure compliance with internal and external reporting requirements including procurement
Program Development and Strategy
Represent DRC and take active participation in sectoral and cross-border legal aid working groups and other relevant coordination mechanisms
Identify opportunities for engagement with academia and private sector/pro bono lawyers in support of the program's objectives and sustainability
Identify recommendations on technical assistance and capacity exchange and lead their implementation with the support of relevant staff
Oversee knowledge sharing among partners, DRC Poland, and DRC in neighboring countries/wider Europe, document programmatic learning, and ensure that monitoring and evaluation results are understood and used to improve programs
Contribute to the development and growth of the DRC Protection program and feed into country-wide strategy development
The Protection Monitoring Officers will be expected to conduct extensive travel within the voivodship most days of the week using a combination of DRC contracted means and public transportation. This role will have a base focus and will ensure compliance with DRC procedures and guidelines at the base level. The role will also contribute to the development of base strategies, which will be translated into action plans and day-to-day tasks
Participate in the implementation of general protection activities in accordance with agreed objectives
Continuously monitor and document the needs of the persons of concern through:
Identification of key sites where monitoring should be conducted
Engagement of community representatives as key informants, and focus group discussion participants
Collecting data directly and supporting protection monitors in data collection using standardized tools provided by DRC collect data (key informant interviews, focus group discussions, site observations)
Liaise with local authorities, service providers, and humanitarian actors to support the mapping of services and the development of effective referral pathways
Identify and document the needs at the individual/household level
Support referrals to existing services or processing of Individual Protection Assistance as per DRC guidelines
Provide appropriate and relevant information to refugees and migrants regarding their rights and the services available to them
Provide support in designing and implementing awareness-raising sessions and information campaigns for persons of concern
Ensure that DRCs protection activities are flexible and responsive by participating in (joint) assessments, identifying protection concerns and reporting for follow-up
Continuously monitor the provision of services on the site and report on findings, to ensure Protection considerations are mainstreamed across all sectors
Contribute to the review of DRC protection programmatic approaches
Encourage, support, and monitor community-based protection networks in the locations where DRC operates and strengthen community-based protection methods.
Draft protection monitoring reports and provide input in designing protection monitoring tools and formats
Document case studies, best practices, and lessons learned from each of the activities implemented
The Protection Monitors will be expected to conduct extensive travel within the voivodship most days of the week using a combination of DRC contracted means and public transportation. This role will have a base focus and will ensure compliance with DRC procedures and guidelines at the base level. The role will also contribute to the development of base strategies, which will be translated into action plans and day-to-day tasks
Support the implementation of general protection activities in accordance with agreed objectives
Engage protection monitoring participants to support key informant interviews, focus group discussions, etc
Using standardized tools provided by DRC collect data (key informant interviews, focus group discussions, site observations, individual interviews), identify, and document the needs of the persons of concern
Participate in awareness-raising sessions and information campaigns for persons of concern
Provide appropriate and relevant information to refugees and migrants regarding their rights and the services available to them
Identify vulnerable individuals and facilitate appropriate action, including referrals to specialized services or individual protection assistance
Participate in verification exercises to ensure adequate and relevant data collection
Support facilitation of joint analyses of findings and bringing protection monitoring findings back to affected communities
Encourage, support, and monitor community-based protection networks in the accommodation sites and urban areas
DRC Poland is looking to recruit a qualified, flexible, and enthusiastic professional for the position of Protection Project Manager to be responsible for the overall implementation and management of the Protection Monitoring project including coordination with partners in areas where DRC does not implement directly
The role of the Protection Project Manager will have a country focus and ensure compliance with DRC procedures and guidelines within the country. Reporting to the Protection Manager, the incumbent will contribute to the development of country strategies, which will be translated into action plans and day-to-day tasks as well as provide support and/or technical guidance to country operations while overseeing country activities specific to the protection monitoring
Project Coordination and Implementation
Coordinate the work of the protection monitoring mobile teams and support them in the planning, implementation, and monitoring of project activities in line with agreed guidelines/SOPs
With the support of the Protection Manager develop and roll out relevant project management tools such as work plans, procurement plans, monitoring plans, and IM tools
Work closely with the Information Management Specialists to set up relevant data processes to enable quantitative and qualitative analysis
Develop consolidated narrative reports which feed into advocacy products and support team leaders in developing area-specific reports
Closely collaborate with area support services officers to support the timely procurement and delivery of necessary project equipment and supplies to partners, HR, and administrative procedures
Coordinate overall budget monitoring, financial management, and expense control at the area level for the project activities, including compliance with minimum DRC and donor requirements
Maintain the project risk registry and escalate high-risk areas to senior management
With the support of the Protection Manager, take leadership of the Protection Monitoring project in terms of high-quality and timely deliveries, narrative reporting and financial overviews, close cooperation with donors, government counterparts, and coordination mechanisms on site and in synergy with other DRC interventions in the area
Accountability and Reporting
Guided by the DRC Programme Handbook, continuously monitor and develop relevant accountability initiatives within relevant project programs as well as strengthen the effort to document the impact of activities
Consolidate inputs from area coordinators for periodical reporting and provide needs-based support in reporting at the area – level
Ensure compliance with internal and external reporting requirements including procurement
Coordination and Representation
Coordinate the work of the advisory group guiding the development of the protection monitoring approach, methodology, and tools
Program Development and Strategy
Representation of DRC and active participation in sectoral and relevant working groups
Identify recommendations on technical assistance and capacity exchange and lead their implementation with the support of relevant staff
Oversee knowledge sharing across area teams, document programmatic learning, and ensure that monitoring and evaluation results are understood and used to improve programs
Contribute to the development and growth of the DRC Protection program and feed into country-wide strategy development
We are looking for a HR & Administration Officer to join the newly established presence of the Danish Refugee Council in Poland to be based in Warsaw. If you are keen to work with a people-centered approach and are no stranger to HR and administration processes this might be the right fit for you. We are looking for a dynamic and ambitious person who can provide HR and administrative assistance and support in compliance with DRC's and local guidelines and procedures
About the Job
As the Human Resources Officer, you will be focusing on all things HR in Poland: from recruitment to contracting and onboarding, to day-to-day employee assistance. Together with the HR Coordinator you will develop Poland’s HR strategy and translate it into action plans and day-to-day tasks. You will support the employees of DRC Poland in all HR aspects. As Administration Officer, you will support the Support Services Manager in managing and delivering administrative services for Poland
Main Responsibilities:
General Human Resources Tasks
Advise and assist management and employees in Human Resources related issues and concerns
Review Human Resources processes and suggests improvements
Recruitment & Onboarding
Prepare job adverts and assist hiring managers with the recruitment process from start to finish
Book testing, schedule interviews, and prepare employment contracts
Prepare onboarding program for new employees
Compensations & Benefits
Manage, update, and process the staff payrolls in close collaboration with the other departments, and ensure onward submission to the finance department
Ensure that all relevant deductions are affected monthly
Prepare and submit required reports monthly for auditing purposes
Ensure that records of all Human Resources related information are kept and sent on a timely basis to relevant parties
Development, People Planning, Recruitment, and Well-being
Ensure that the performance appraisal process is conducted and that there are learning and development opportunities available to the employee
Assist in inducting training on Code of Conduct, Confidentiality, Conflict of Interest, etc. as needed
Assist in people planning activities (e.g., ensure job descriptions are in place for all roles)
Assist or drive recruitment processes as needed
Assist or drive people's well-being initiatives
Administration
Oversees and administers contract management and its filing relevant to the office management such as lease contracts, maintenance contracts, cleaning, internet, etc
Maintain inventory records for office supplies (stationary, cleaning and kitchen supplies, toners, etc.) and promptly advise the department of restocking needs
Maintain and update contact lists
DRC Focal point for staff health insurance inquiries provide regularly updated staff lists to the insurer
Review and verify bills received for facilities (office, permanent staff residences) including utilities, maintenance, provision of standard supplies, and new furniture, or equipment
Prepare ID cards and deliver visibility items to the staff
Act as a focal point for all staff travel arrangements including the booking of flights, car rental, train tickets, and hotels
Ensure visitors are advised in advance of all arrangements and provided with a pre-arrival briefing including contacts
Assist with the allocation of staff to rooms in the guesthouse(s)
Assists in the provision of staff support to the office, maintaining calendars and travel arrangements, screening, analyzing, and handling day-to-day problems and situations
Act as the focal point and arrange for maintenance for the office and the permanent staff residences in Warsaw
Manage petty cash for a small amount of period if/when required
As HR Coordinator you will provide overall advice, coordination, and technical support in the area of strategic Human Resources and will act as the HR Business Partner to all employees in Poland, Moldova, and Romania. You will be responsible for people planning and development, work on employee well-being initiatives and roll out HR policies and processes. Together with the HR Officer you will develop Poland’s HR strategy and translate it into action plans and day-to-day tasks. You will lead DRC’s HR efforts for all employees in Poland, Moldova, and Romania. Your main duties and responsibilities will be:
Human Resources Leadership and Business Partnering
Provide technical support and advice to the Human Resources team
Advise and assist managers in Human Resources related issues and concerns
Recruitment, Development, and People Planning
Drive and support recruitment and selection activities ensuring compliance with the recruitment process
Work with the senior management team and senior staff on new staff retention strategies and initiatives
Ensure proper onboarding process
Ensure oversight and consistency in position titles and grades
Support staff development activities including promoting the DRC Learning Catalogue
Performance, Well-being, and Compensations & Benefits
Proactively respond to and manage performance counseling, employee grievances, and disciplinary issues as required, with a focus on building manager competency and ensuring that documentation is kept
Support the performance management process
Ensure disciplinary procedures are administered in an equitable and fair manner and meet all legal and labor regulations and requirements
Support people's well-being initiatives
Define and review salary structure in partnership with the Senior Management team and coordinate the annual compensation review process and compensation adjustments
Human Resources Policies and Support
Maintain and update Staff Human Resources Handbooks as necessary
Proactively pursue continuous process improvement in Human Resources related practices in order to enhance the quality and efficiency of output/delivery
Work closely with HQ to share information and provide support as required
As Finance Officer you will form part of the Support Service team of the DRC Poland office. You will perform all tasks related to the wider scope of finance. Your main duties and responsibilities will be:
Financial support
Assist with the preparation of the budget
Implement financial SOPs, policies, and procedures
Establish, maintain, and reconcile the general ledger
Prepare and reconcile bank statements
Ensure data and transactions are properly recorded and entered into accounting systems
Prepare Income statements and balance sheets as needed
Assist with the annual audit
Maintain financial files and records
Maintain contract follow-up monthly, and make sure all contracts are renewed, closed, or paid on time
Filing, scanning, and sending monthly financial documents to the country office
Correctly use DRC Dynamics functionalities in areas of concern
Ensure sufficient funds are available for costs on a monthly basis
Assist the Finance Specialist in reviewing partners' financial reports (subgrants)
Cash control
Establish and maintain cash controls
Monitor cash reserves and investments
Prepare monthly cash requests and prepare weekly cash reports
Carry out cash and bank transactions for field offices
Cash Book registry update on a daily basis, and cash count on a weekly, and monthly basis with the Field coordinator or the project manager
General admin
Follow up on workers' contracts, payments according to attendance, and any other related administration tasks
Provide technical support for field finance and administration staff
Assist logistics in preparing monthly asset list
Staff Expenses
Support staff in raising travel requests, expense reports & cash advances in MS Dynamics in line with DRC Policy
Ensuring correct use of accounting distributions, categories and Per Diem rates
Verify receipts prior to posting & paying expenses
Auditing
Prepare & providing supporting documents for donor-required audits.
With HQ, Supply Chain & HR, ensure compliance with GDPR & Polish Data Protection regulations
Under the leadership of the DRC Blue Dot Programme Coordinator and with the support of the country Protection team, as Gdynia Blue Dot Protection Team Leader you will be responsible for the overall coordination of the rollout and implementation of the Blue Dots services in Gdynia and any related outreach activities conducted by DRC and partners in the region. Your main duties and responsibilities will be:
Management, Programming, and Operations
Lead and manage the Gdynia Blue Dot team on-site and mobile activities (direct management of Blue Dot staff hired by DRC and coordination of partners staff)
Coordinate the work of DRC and all partners in the Blue Dot ensuring the effective and quality daily provision of counseling, access to information, legal counseling, MHPSS, and child protection in the Blue Dot in line with minimum standards and agreed-on work plan
Support any information management processes required for the successful delivery of the project goals
Provide technical support to Blue Dot staff
Prepare weekly and monthly Blue Dot work plans and schedules for on-site and mobile activities
Ensure daily monitoring of the Blue Dot operations, assess the quality, and report any challenges to the Blue Dot Project Coordinator.
Ensure daily and periodical (monthly/quarterly/annual) reporting on the Gdynia Blue Dot activities in line with project reporting requirements.
Participate in project reviews (relevant for Gdynia) and preparation of proposals and budgets for donors
Support monitoring and evaluation exercises of the Blue Dot operations as advised by the Programme Development and Quality Assurance team.
Support programmatic learning based on project implementation and lead generation of lessons learned and best practices at the area level
Identify and share recommendations on required project adaptation
Coordination and representation
Maintain close collaboration with municipalities and municipal social welfare institutions
Collaborate with Gdynia Blue Dot partner organizations ensuring smooth delivery of project activities taking into account specific needs or partners vs project deliverables
Collaborate with the Country Protection Team on the development and rollout of relevant project tools.
Participate in donor meetings upon request.
With the support of the Country Protection Team, maintain relations and share information with the municipality of Gdynia, the Metropolitan Area of Gdansk – Gdynia – Sopot, and the Pomorskie voyevodship.
Represent DRC at meetings and other relevant technical coordination meetings at the area level
Ensure integration with other DRC sectors (CCCM, Economic Recovery)
Logistics/Finance
Closely collaborate with area support services officers to support timely procurement and delivery of necessary project equipment and supplies to partners, HR and admin procedures
Support the monitoring of financial commitments and expenditures against the project budget and provide timely feedback on budget follow-up.
Plan and coordinate proactively logistics and movements of staff from and to different operational areas.
Initiate procurements and ensure their execution
As Team Leader the post-holder is responsible for the following:
Accountable for people management of employees, usually working in the same area of work
Accountable for ensuring that agreed work plans and tasks set by the next-level up Manager are implemented on time
Hiring and termination of employees and conducting performance appraisals (closely overseen by the next-level manager)
In collaboration with the Legal Aid Programme Coordinator, provide needs-based support to DRC’s partners on the implementation of legal aid intervention
Contribute to the identification of opportunities and areas of added value for the consolidation of bilateral partnerships into a Legal Aid Programme and to the design of the consolidation processes and provide technical support to the implementation of those processes in particular related to outreach, legal awareness raising, advocacy, legal analyses, legal aid provision, and referrals
Monitor the legal environment, draft and/or contribute to or consolidate legal analyses and support the development of related information and advocacy products
Develop awareness-raising materials and other communication products
Directly and through collaboration with partners, provide inputs to the Regional Legal Aid Platform
Design and deliver trainings to DRC staff and partners
Contribute with tailored sessions and materials to other training/learning events
Input into the project risk registry and escalate high-risk areas to senior management
Participate in project opening, review, and close-off meetings and programmatic learning events
Monitoring, Reporting, and Development
Quality control and site monitoring to ensure that services provided are according to standards
Program monitoring as per expected outputs and outcomes
Contribute to donor and management reports
Continuously update project documentation and files
Contribute to the development of quality proposals, concept notes, and budgets
Develop and undertake or contribute to multisectoral needs assessments to inform legal aid program design and strategic direction.
Ensure key learnings are extracted and incorporated into the broader DRC Legal Aid portfolio
External coordination and representation
Share relevant project information with programme stakeholders
Provide needs-based support to DRC’s partners on the implementation of and reporting on agreed legal aid projects
Document projects’ progress, achievements, and areas of support/adaptation in collaboration with partners
In close consultation with DRC’s partners and with the support of the Protection Specialist (Legal Aid) identify opportunities and areas of added value for the consolidation of bilateral partnerships into a Legal Aid Programme especially related to outreach, legal awareness raising, advocacy, legal analyses, legal aid provision, and referrals
Ensure links between partners’ interventions and DRC legal aid programme in Ukraine and neighboring countries
Coordinate contribution to the development of the Regional Legal Aid Platform by DRC Poland and partners especially related to the monitoring of legislation, legal analyses in relation to legislation in Poland, and implementation of EU Temporary Protection Directive
Develop activities aimed at knowledge exchange between lawyers/paralegals and human rights defenders from Poland and other relevant countries
Based on partners' inputs and DRC programmatic data/information, consolidate overviews of trends related to protection risks, legal aid needs, and barriers to accessing services including legal aid
Closely collaborate with area support services officers to support timely
procurement and delivery of necessary project equipment and supplies to partners, HR, and admin procedures
Consolidate inputs from partners for periodical reporting and provide needs-based support in reporting at the area – level
In collaboration with the Programme and Quality Assurance unit support partners in conducting monitoring, evaluation, accountability, and learning
Coordinate budget monitoring, financial management, and expenses control of the Legal Aid Programme, including compliance with minimum DRC and donor requirements
Lead project opening, review, and close-off meetings and programmatic learning events
Maintain the project risk registry and escalate high-risk areas to senior management
Accountability and reporting
Develop program monitoring tools
Guided by the DRC Programme Handbook, continuously monitor and develop relevant accountability initiatives within relevant project programs as well as strengthen the effort to document the impact of activities
Ensure compliance with internal and external reporting requirements including procurement
Program development and strategy
Represent DRC and take active participation in sectoral and cross-border legal aid working groups and other relevant coordination mechanisms
Identify opportunities for engagement with academia and private sector/pro bono lawyers in support of the programme's objectives and sustainability
Identify recommendations on technical assistance and capacity exchange and lead their implementation with the support of relevant staff
Oversee knowledge sharing among partners, DRC Poland, and DRC in neighboring countries/wider Europe, document programmatic learning, and ensure that monitoring and evaluation results are understood and used to improve programs
Contribute to the development and growth of the DRC Protection programme and feed into country-wide strategy development
Maintain a strong protection analysis of issues and trends in the protection situation within and affecting the area of deployment for program, advocacy and management purposes.
Maintain a mapping of services provided and available to persons of concern in the Pomerania region
With the support of the Blue Dot Team Leader identify areas for mobile and outreach activities, leads their organization, and participate in these activities jointly with the protection team in the Pomerania region
Through mobile and outreach activities and protection needs assessment/protection monitoring support the identification of individuals at heightened protection risks
Facilitate referrals to services provided by DRC and other partners
Support provision of individual protection assistance in line with DRC SOPs
Develop activity reports
Document Blue Dot activities as advised by Team Leader
Liaise with Support Service Officers to ensure procurement needs are submitted in a timely manner
Provide needs-based translation/interpretation support
In collaboration with the Legal Aid Programme Coordinator, provide needs-based support to DRC’s partners on the implementation of legal aid intervention
Contribute to the identification of opportunities and areas of added value for the consolidation of bilateral partnerships into a Legal Aid Programme and to the design of the consolidation processes and provide technical support to the implementation of those processes in particular related to outreach, legal awareness raising, advocacy, legal analyses, legal aid provision, and referrals
Monitor the legal environment, draft and/or contribute to or consolidate legal analyses and support the development of related information and advocacy products
Develop awareness-raising materials and other communication products
Directly and through collaboration with partners, provide inputs to the Regional Legal Aid Platform
Design and deliver trainings to DRC staff and partners
Contribute with tailored sessions and materials to other training/learning events
Input into the project risk registry and escalate high-risk areas to senior management
Participate in project opening, review, and close-off meetings and programmatic learning events
Monitoring, Reporting, and Development
Quality control and site monitoring to ensure that services provided are according to standards
Program monitoring as per expected outputs and outcomes
Contribute to donor and management reports
Continuously update project documentation and files
Contribute to the development of quality proposals, concept notes, and budgets
Develop and undertake or contribute to multisectoral needs assessments to inform legal aid program design and strategic direction.
Ensure key learnings are extracted and incorporated into the broader DRC Legal Aid portfolio
External coordination and representation
Share relevant project information with programme stakeholders
Protection Assistant - Child Friendly Space Facilitator
Gdynia
Wygasła: 08.09.2022
full-time
umowa o pracę
assistant
Obowiązki:
About the Job
Main Responsibilities
Supervise and support children's play activities
Conduct a daily observation-based assessment of the children each day to see if any children have protection concerns
Actively contributes to non-formal education activities, including but not limited to - the development of weekly education plans, adapting education plans to the needs and constraints of the target group, and facilitation of the non-formal education program itself
Organizes creative, educational, and recreational workshops on a daily basis for refugee children in the Blue Dot and through mobile Blue Dot activities and ensures the safety of a variety of structured games and activities, catering to the needs of children of different ages, genders, and abilities
Ensure that children feel comfortable, safe, and respected
In communication with Protection Team Leader and Child Protection Officer, ensure that they are informed of any child protection concerns
Support community events and awareness-raising activities conducted by the child protection team
Submitting written and statistic reports in a timely manner
Take into account the Covid-19 pandemic, including associated restrictions and recommendations coming from relevant authorities when designing and implementing activities, ensuring PoCs and personal safety.
Actively contributes, in close cooperation with other actors, to activities related to formal education of children, including but not limited to - providing assistance to school teachers in the inclusion of beneficiaries into formal education, keeping abreast with children's school programme, and providing key inputs for creating synergy with the non-formal education program, serve as information focal point regarding status of children enrolled into formal education
Under the leadership of the DRC Blue Dot Protection Team Leader and with the support of the country Protection team, you will, as Child Protection Officer, be responsible for the overall coordination of the rollout and implementation of the Blue Dot child protection activities in Gdynia and any related outreach activities in pomorskie voivodship conducted by DRC and partners. Your main duties and responsibilities will be:
Project coordination and implementation.
Identify children at heightened risk and/or in need of protection services at the Blue Dot, through mobile activities and community-based child protection mechanisms.
Ensure timely referral and follow-up, documenting all cases referred by DRC to other service providers, as per DRC standards for referrals and data protection, specifically DRC’s child safeguarding policy
Provide counseling, awareness, guidance, and emotional support when needed, in line with international standards and best practices
Lead group awareness sessions on child protection issues.
Assess protection needs and community capacities to identify risks and vulnerabilities, including those related to gender and age. In collaboration with the Protection team and community members develop and implement concrete strategies/initiatives to reduce these risks
Take into account Covid-19 pandemic, including associated restrictions and recommendations coming from relevant authorities when designing and implementing activities, ensuring child and personal safety.
Working in close coordination with the team members to ensure protection activities are in line with overall projects and targets for protection activities are met
Assist and work in close collaboration with DRC personnel and/or other stakeholders working on non-formal/formal education activities with children.
Draft activity reports and provide inputs to donor reporting.
Contributing and supporting effective monitoring, evaluation, and learning processes and initiatives, ensuring effective data and information management, and contributing to regular reporting on protection activities
As Support Services Officer you will support project compliance and implementing partners in field locations in admin, finance, logistics, procurement, fleet management, and safety
You will provide supervision, ensure implementing partners' compliance, and serve as a key liaison for support services between field locations and DRC Poland CO in Warsaw. Your main duties and responsibilities will be:
In coordination with Support Services Manager, responsible for the overall day-to-day supervision of procurement, assets, equipment and receiving of goods and issuing services/job completion certificates in the field location(s), including ensuring functionality of the community centers
In close coordination with the Blue Dot Project Coordinator and Support Services Manager, ensure that support systems (petty cash, logistics/procurement, fleet management, and Admin) in community centers are set-up and functional in accordance with all DRC SOPs including the Operations Handbook and DRC ERP systems (Dynamics)
Responsible for monthly reporting and consolidation of goods delivery, assets management and community centers supply flow. Continually identifying ways to improve systems for increased efficiency in support functions and proactively recommending such improvements to Support Services Manager and Blue Dot Project Coordinator
Contributes to the overall teamwork, communication, and coordination among the support departments
Work closely with the Blue Dot Project Coordinator, Support Services Manager, Implementing Partners Team Leaders and Implementing Partner Project Area Coordinators to understand their needs and how the support teams can best support for achieving quality programming
In coordination with the Supply Chain, Support Service staff, ensure that new Implementing Partners are fully aware and compliant with the support procedures
Ensure that documents & files are organized and stored securely in both hard copy and SharePoint
In coordination with the Support Services Manager and Blue Dot Project Coordinator, support with inputs for support forecasts/budgeting
Support Implementing Partners, with consolidation and preparation of Purchase Requisitions and accessing DRC Purchase Agreements
Support the Support Services Manager and Blue Dot Project Coordinator on field level donor/internal/external audits & reports related to support functions as needed
Work independently and be able to ensure that the support procedures are followed by Implementing Partners
Be the key focal point for DRC engagement with local landlords, utility providers and suppliers/contractors
Support in liaising with relevant stakeholders and when requested by Support Services Manager and Blue Dot Project Coordinator
Support Supply team and ensure that inventory and assets lists are maintained and regularly updated, admin stores are managed and maintained in line with DRC guidelines
Support the Supply Chain team to ensure the efficient management of vehicles and manage locally available DRC fleet
Provide support to ensure that staff are issued with phones, laptops and track the usage and return of these items
Support DRC Finance team to ensure that all cash advances are handled, and payments are processed in a timely manner and in accordance with DRC procedures
Facilitate purchasing of supplies and equipment using Low Value Procurement methodology and ensure that Implementing Partners use Low Value Procurement methodology in accordance with DRC procedures
As Liaison & Admin Officer you will, in coordination with the Poland Response Manager and in cooperation with the Support Service Manager, be supporting external representation with local authorities, landlords, utilities and service providers, and other relevant stakeholders. You will provide support and technical guidance to HR and Supply Chain functions, as much as to the Response Manager and external representation. You will ensure compliance with DRC procedures and guidelines within the DRC Country Office. You will contribute to developing operational strategies and priorities, which are translated into action plans and day-to-day tasks. Your main duties and responsibilities will be:
Liaison
Maintain relations with key government (including local authorities) stakeholders to ensure DRC is able to operate smoothly in areas of operations in Poland, regularly coordinating with relevant focal points to ensure all actors are appropriately updated on DRC activities and programming
Work closely with and provide advice to the Program Teams to understand their programs and be able to support to facilitate their work as required
Be the first point of contact for DRC engagement with local authorities
With the assistance of the Response Manager, engage with local authorities' representatives and public servants
With the assistance of the Response Manager, ensure that DRC maintains regular communication and when requested is represented and local coordination meetings, especially in Warsaw
In coordination with the Response Manager, the Admin & Liaison officer will be responsible for official communication to local authorities and other stakeholders, including attending meetings on behalf of DRC and providing in-person translation for the Response Manager, as required
Responsible for maintaining up-to-date contact lists, stakeholder mapping & analysis, and files of all official administrative and registration documents (hard and soft copy)
Liaise with relevant stakeholders in order to facilitate DRC work in Warsaw and other areas as directed by the Response Manager
Undertake necessary steps to secure premises, and authorizations, as directed by the Base Manager
Work closely with and advise the Response Manager, Program and Quality Assurance Manager, and Support Services Manager on access, and stakeholder support issues
When requested, participate in Senior Staff meetings and planning sessions to provide strategic inputs on liaison and admin work activities
Administration
When required, provide translation of documents (rental lease, staff announcements, scope of work) and in-person translation for the Response
Manager and Support Services Manager in meetings
Support HR Coordinator to organize staff induction and orientation and ensure that staff is fully aware of the admin procedures
Ensure that Human Resource information like DRC ID cards and Dynamics accounts are kept and availed to relevant parties on a timely basis
Coordinate with Supply Chain team to ensure that DRC facilities, assets, and services are appropriately maintained, including office, guesthouse, IT, and internet
Conduct duties in accordance with DRC programs' Standard Operating Procedures (SOPs)
Conduct duties in accordance with DRC Code of Conduct
Any other relevant duties may be assigned by the line manager
As Support Services Officer you will support project compliance and implementing partners in field locations in admin, finance, logistics, procurement, fleet management, and safety
You will provide supervision, ensure implementing partners' compliance, and serve as a key liaison for support services between field locations and DRC Poland CO in Warsaw. Your main duties and responsibilities will be:
In coordination with Support Services Manager, responsible for the overall day-to-day supervision of procurement, assets, equipment and receiving of goods and issuing services/job completion certificates in the field location(s), including ensuring functionality of the community centers
In close coordination with the Blue Dot Project Coordinator and Support Services Manager, ensure that support systems (petty cash, logistics/procurement, fleet management, and Admin) in community centers are set-up and functional in accordance with all DRC SOPs including the Operations Handbook and DRC ERP systems (Dynamics)
Responsible for monthly reporting and consolidation of goods delivery, assets management and community centers supply flow. Continually identifying ways to improve systems for increased efficiency in support functions and proactively recommending such improvements to Support Services Manager and Blue Dot Project Coordinator
Contributes to the overall teamwork, communication, and coordination among the support departments
Work closely with the Blue Dot Project Coordinator, Support Services Manager, Implementing Partners Team Leaders and Implementing Partner Project Area Coordinators to understand their needs and how the support teams can best support for achieving quality programming
In coordination with the Supply Chain, Support Service staff, ensure that new Implementing Partners are fully aware and compliant with the support procedures
Ensure that documents & files are organized and stored securely in both hard copy and SharePoint
In coordination with the Support Services Manager and Blue Dot Project Coordinator, support with inputs for support forecasts/budgeting
Support Implementing Partners, with consolidation and preparation of Purchase Requisitions and accessing DRC Purchase Agreements
Support the Support Services Manager and Blue Dot Project Coordinator on field level donor/internal/external audits & reports related to support functions as needed
Work independently and be able to ensure that the support procedures are followed by Implementing Partners
Be the key focal point for DRC engagement with local landlords, utility providers and suppliers/contractors
Support in liaising with relevant stakeholders and when requested by Support Services Manager and Blue Dot Project Coordinator
Support Supply team and ensure that inventory and assets lists are maintained and regularly updated, admin stores are managed and maintained in line with DRC guidelines
Support the Supply Chain team to ensure the efficient management of vehicles and manage locally available DRC fleet
Provide support to ensure that staff are issued with phones, laptops and track the usage and return of these items
Support DRC Finance team to ensure that all cash advances are handled, and payments are processed in a timely manner and in accordance with DRC procedures
Facilitate purchasing of supplies and equipment using Low Value Procurement methodology and ensure that Implementing Partners use Low Value Procurement methodology in accordance with DRC procedures
As Support Services Officer you will support project compliance and implementing partners in field locations in admin, finance, logistics, procurement, fleet management, and safety
You will provide supervision, ensure implementing partners' compliance, and serve as a key liaison for support services between field locations and DRC Poland CO in Warsaw. Your main duties and responsibilities will be:
In coordination with Support Services Manager, responsible for the overall day-to-day supervision of procurement, assets, equipment and receiving of goods and issuing services/job completion certificates in the field location(s), including ensuring functionality of the community centers
In close coordination with the Blue Dot Project Coordinator and Support Services Manager, ensure that support systems (petty cash, logistics/procurement, fleet management, and Admin) in community centers are set-up and functional in accordance with all DRC SOPs including the Operations Handbook and DRC ERP systems (Dynamics)
Responsible for monthly reporting and consolidation of goods delivery, assets management and community centers supply flow. Continually identifying ways to improve systems for increased efficiency in support functions and proactively recommending such improvements to Support Services Manager and Blue Dot Project Coordinator
Contributes to the overall teamwork, communication, and coordination among the support departments
Work closely with the Blue Dot Project Coordinator, Support Services Manager, Implementing Partners Team Leaders and Implementing Partner Project Area Coordinators to understand their needs and how the support teams can best support for achieving quality programming
In coordination with the Supply Chain, Support Service staff, ensure that new Implementing Partners are fully aware and compliant with the support procedures
Ensure that documents & files are organized and stored securely in both hard copy and SharePoint
In coordination with the Support Services Manager and Blue Dot Project Coordinator, support with inputs for support forecasts/budgeting
Support Implementing Partners, with consolidation and preparation of Purchase Requisitions and accessing DRC Purchase Agreements
Support the Support Services Manager and Blue Dot Project Coordinator on field level donor/internal/external audits & reports related to support functions as needed
Work independently and be able to ensure that the support procedures are followed by Implementing Partners
Be the key focal point for DRC engagement with local landlords, utility providers and suppliers/contractors
Support in liaising with relevant stakeholders and when requested by Support Services Manager and Blue Dot Project Coordinator
Support Supply team and ensure that inventory and assets lists are maintained and regularly updated, admin stores are managed and maintained in line with DRC guidelines
Support the Supply Chain team to ensure the efficient management of vehicles and manage locally available DRC fleet
Provide support to ensure that staff are issued with phones, laptops and track the usage and return of these items
Support DRC Finance team to ensure that all cash advances are handled, and payments are processed in a timely manner and in accordance with DRC procedures
Facilitate purchasing of supplies and equipment using Low Value Procurement methodology and ensure that Implementing Partners use Low Value Procurement methodology in accordance with DRC procedures