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Translating the business requirements into functional specifications (elements of system design)
Designing and executing the test scenarios and test scripts
Provide effective and informative progress evaluations in terms of outstanding milestones, current status, resource requirements, issues, risks and dependencies
Communicate effectively with business and developers, facilitate team interaction
Suggest areas for improvement in internal processes and propose solutions
Ensure that the appropriate documentation is available for the end user and IT Support
To prepare and analyse monthly, quarterly, bi-annual and annual Financial Statements with supporting documentation
To prepare end-to-end monthly/quarterly valuations, reconciliations of fund drawdowns, distributions, accrual, expenses etc
To prepare cash reconciliations and fees management for the Funds
To prepare management reports
To prepare and review accounting reports
To liaise with various external and internal parties (e.g. other BNP offices, auditors, management companies etc.)
To provide input in relation to the review and monitoring of existing business process, procedures and checklists to maximise efficiency and productivity in the Private Capital Team
Ensure all tasks are performed in a timely and accurate manner, in accordance with local and global procedures
Manage client queries and provide a high level of customer service to our external clients and business lines
As a part of the Fund Accounting Domain within HFS & FA Department, your aim will be to lead the NAV Valuation Team and manage deliverables for our clients
The position will give you the unique opportunity to work on complete end-to-end fund accounting/valuation processes
Managing a team of 8-10 members
Providing technical and specialist support to the Team
Day to day oversight, management and final review of end-to-end NAV calculations
Development and improvement of NAV calculation workflows and procedures
Ensuring Fund Accounting requirements are met and procedures are followed
Working with Senior Management and Risk to manage controls
Managing and overseeing the team on a daily basis, controlling and allocating day to day work
Responding to queries and requests in a timely, efficient and professional manner
Conducting annual performance appraisals and provide regular feedback based on goals for direct reports
The main objective for this position is to ensure the proper implementation of the operational risk management framework for the global BNP Paribas Securities Services operations under its expertize and coverage. The RISK ORM Officer acts as the 2nd line of defense and works closely with other RISK ORM teams, mainly the Central team
The RISK ORM Officer will assist into putting in place an operational risk management framework for the business lines under its expertize – when applicable via independently challenging the business lines mainly by the execution of level 2 controls & providing an opinion on the effectiveness of the control framework
Execution of level 2 controls & independent challenge and opinion on the effectiveness of the control framework
Risk identification and quantification (RCSA) and constant monitoring of different operational risks and ensuring that they are covered
Supervision of the collection of the historical incidents in 360HI Tool, including second level controls on the historical incidents collection process (quality review and exhaustiveness)
Independent Check and Challenge of incidents and remediation plans, follow-up on the action plans, and analysis of the key/significant incidents
Follow-up on recommendations and challenge remediation plans
Challenge the first line’s fraud risk management activities & the control framework developed locally
Develop Risk awareness and mindset through trainings and sensitization: contribute to train business lines (with specific focus on new comers) on RISK ORM methodology and RISK ORM tools
Produce reports and statistics on key risk indicators
Handling meetings with the business and RISK Community
Participation and contribution to Regional and Central forums and seminars
Cooperation with BNP Paribas Group entities on operational risk issues within banking sector
Contribution to transversal projects on operational risk topics
Propose adaptation of RISK ORM methodologies and procedures when needed and ensure their consistent application in line with the Group Standards
The main objective for this position is to ensure the proper implementation of the operational risk management framework for the global BNP Paribas Securities Services operations under its expertize and coverage. The RISK ORM Officer acts as the 2nd line of defense and works closely with other RISK ORM teams, mainly the Central team
The RISK ORM Officer will assist into putting in place an operational risk management framework for the business lines under its expertize – when applicable via independently challenging the business lines mainly by the execution of level 2 controls & providing an opinion on the effectiveness of the control framework
Responsiblities:
Execution of level 2 controls & independent challenge and opinion on the effectiveness of the control framework
Risk identification and quantification (RCSA) and constant monitoring of different operational risks and ensuring that they are covered
Supervision of the collection of the historical incidents in 360HI Tool, including second level controls on the historical incidents collection process (quality review and exhaustiveness)
Independent Check and Challenge of incidents and remediation plans, follow-up on the action plans, and analysis of the key/significant incidents
Follow-up on recommendations and challenge remediation plans
Challenge the first line’s fraud risk management activities & the control framework developed locally
Develop Risk awareness and mindset through trainings and sensitization: contribute to train business lines (with specific focus on new comers) on RISK ORM methodology and RISK ORM tools
Produce reports and statistics on key risk indicators
Handling meetings with the business and RISK Community
Participation and contribution to Regional and Central forums and seminars
Cooperation with BNP Paribas Group entities on operational risk issues within banking sector
Contribution to transversal projects on operational risk topics
Propose adaptation of RISK ORM methodologies and procedures when needed and ensure their consistent application in line with the Group Standards
Analysis of the contractual and legal requirements and implementation into the compliance monitoring system
Carry out compliance operations on the funds in order to ensure that fund’s assets comply with legal and contractual requirements, including pre-analysis, market conformity and lending checks
Perform investment compliance controls using a dedicated IT tool
Analyse and document all the reported investment compliance exceptions
Identify and qualify investment compliance breach including the origin of the incident
Setup and maintenance of funds master data
Contribute to the completion and maintenance of operational procedures in Depobank Compliance scope
Participate in internal reporting activities to measure the quality of Depobank operations
Control the integrity and the exhaustively of the data received (from fund accountant, custodian, etc.)
Interactions with all departments linked to the Depobank in different countries
Train new members of the team
Provide support to Junior Specialists and check work performed by Junior Specialists
Administer the effectiveness of daily operations in your area
Guarantee the escalation of problems to head of department / local management
Cooperate on the delivery operational service levels agreed with clients, internally and externally
Comply with regulatory requirements and internal guidelines
Cooperate with internal and external audit and operational risk management
Conducting all HR administration tasks relating to the processes of onboarding, termination, absences, work time monitoring, contractual changes, etc
Running the on-boarding process including the preparation of employment contracts and new starter-packs, creating employee files, inputting new joiners in all company systems, enrolling new joiners in appropriate benefits packages, registering new joiners with Polish National Social Services, etc
Being the first point of contact for employees in relation to the administration of both payroll and HR queries and being present at their desk in the department during the HR Welcome Hours
Ensuring the relevant HR databases, trackers, employee files and systems are up to date, accurate and comply with legislation and Group internal procedures
Managing changes to employees’ terms and conditions or personal details including preparation of appropriate paperwork and updating all relevant HR systems
Verifying overtime requests and conducting payroll internal controls
Administering Social Fund
Supporting the process of implementation HR tools and systems and other HR initiatives
Being compliant with all Data Protection and GDPR regulation and any other internal policies
Transformation Project Manager is in charge of operational delivery and daily management of transformation and process improvement projects for BNP Paribas Securities Services Warsaw International Operations Centre (Warsaw IOC)
The person has no people management duties (strictly project role, cross organization cooperation with various teams, aprox 30 persons)
Structuring, planning and delivery of efficiency improvement projects (as PM) incl. process improvement projects using Lean methodology, organizational changes, TOM definition, system changes both on local and global level
Identification and delivery of actions and initiatives aimed at improving Warsaw IOC performance and efficiency
Support and coach employees on Lean methodology and tools, as well as digital tools and technologies available within the Group
Support automation & digitalization initiatives in Warsaw IOC (incl. RPA & Document Intelligence technologies) by promotion of available technologies, identification of automation opportunities, support automation & digitalization projects
Support performance management area incl. review of operational KPIs, delivery of KPIs analysis, draw conclusion & improvement actions based on operational KPIs
Spread Continuous Improvement culture (coaching/ trainings, awareness sessions, communication), lead change by using Lean tools & mindset
This will be a unique opportunity to have a significant impact on building a new IT business line and HR strategy for our Warsaw Branch
Coach, support and challenge managers in the application of HR policies and practices through advice on HR issues in order to minimize risk to the business
Manage all employee relations cases including disciplinaries, grievances, absence and performance management, etc
Support managers in conducting yearly process such as Annual Appraisal, Compensation review process, Succession planning
Review and analyze data in order to develop and implement HR practices that meet the specific needs of the business and local obligations
Develop and communicate HR metrics that demonstrate added value and identify where changes in practices and policies are required
Together with the Recruitment Team support Hiring Managers in creation of new IT business structures
Assess skills and requirements for managerial positions via supporting recruitment Team in those process
Coach and support managers in ensuring employees at all levels possess and develop the skills knowledge and experience
Coach and develop leadership skills around employee relations and talent management based on company culture
As the Recruiter dedicated for IT HUB you will be responsible for managing full lifecycle of recruitment projects, identifying and attracting the best talents on the market. This will be a unique opportunity to have a significant impact on building a new IT business line for our Warsaw Branch
Building sourcing strategy for assigned recruitment projects
Sourcing and headhunting multinational IT talents
Actively approaching, engaging and assessing passive candidates via innovative sourcing techniques (e.g. social media, internal databases, job boards, internet searches, hiring manager and team networks)
Help establish connections with professional groups, communities and other organizations
Select and present qualified candidates to the managers
Building long term relations with candidates, and keep candidate experience on professional level
Managing end-to-end recruitment projects (from authorisation to the on-boarding of the successful candidate)
Screening applications and tracking profiles in recruitment system, candidates' selection, scheduling & conducting interviews, sharing feedbacks about candidates and supporting managers in hiring decision
Promoting internal mobility opportunities and HR initiatives within the organisation
Writing job adverts aimed at attracting talents
Liaising with external recruitment service providers and cooperating closely with a PR agency to build strong brand recognition as a good place to work
Ensuring all recruitment paperwork is received and completed according to policies and operational metrics
Maintain accurate management information and complete local and global monthly recruitment reporting and contribute to headcount monitoring process
Representing BNP Paribas at conferences, job fairs and on-campus recruitment events
Participating in HR projects dedicated to various fields
As part of the Hedge Funds Services within Alternative Funds Operations you will have the opportunity to grow with us and expand your knowledge in areas of Investor Services both AML/KYC & Registration
Providing technical and specialist support to the AML/KYC team
Preparation and review of due diligence documentation in line with applicable KYC / AML Policies & Procedures
Notifying local management of operational issues
Reviewing the preparation of MIS on underlying investors
Ensuring KYC / Anti-Money Laundering risk assessments using corporate tools and methods prior to account opening are completed before account opening and on an on-going basis for new accounts
Periodic reviews of High, Medium and Low Risk contracting entities
Performing review of AML / KYC due diligence on a range of investor types to support the Hedge Fund Administration business
Responding to queries and requests from investors in a timely, efficient and professional manner
Working to tight project deadlines, to ensure investor AML / KYC due diligence is fully completed on time with complete accuracy
Reviewing all registration activities in accordance with Departmental procedures and deadlines
Reviewing new account opening in the internal BNP platforms
Initiating and document call-backs required on qualifying trading and static data updates
Keeping up-to-date on current Anti Money Laundering and Counter Terrorist Financing legislation, FATCA and understand how it affects our business
Support employees with training queries and training administration, act as a focal point for managing day-to-day queries via MS Outlook, Skype, Teams and face to face
Manage the administration of Learning Management System (LMS) including management of curriculums, learning assignments, events, sessions and attendance lists
Co-ordinate all training events (both in-house and remote), including (virtual) room booking, Webex, MS Teams management, communication with employees and trainers etc
Manage the administration of the evaluation questionnaires and regular monitoring of training quality
Has an appetite for conducting internal training sessions
Settlement of training invoices
Update information in Excel trackers, drives, Intranet and sharepoints
Preparation of training reports using LMS and Excel
Book external trainings for individuals following agreed procedure
Administering the process of employee’s onboarding trainings
Participation in the development of procedures and optimization of training and development processes
Support with current and new HR projects
Initiating system and ad hoc solutions that improve the team's efficiency and / or responding to the organization's needs
Work jointly with the Business Implementation and Coverage teams in the context of a new client relationship
Define the information circuits with the various players (Management Company, Custodian, Custodian Function, Middle Office, Valuator, etc.) and ensure that all processing procedures are operational
Describe any specific procedures, including any reporting requirements requested by the client,
Participate in the drafting of the Service Level Agreements and ensure their signature before the start up
Monitor customer relations on a daily basis and guarantee the quality,
Ensure that agreements are respected
Process all types of requests from our clients
Ensure coordination between the different internal teams in order to provide a single and coherent response to the client
Produce and put in place client files to detail the operational details and contacts of each client
Monitor operational incidents that have an impact on the team
Contribute to Service Reviews organized with the client
Fund documentation analysis needed for fund creation in one of the main BNP Paribas databases (critical post in ensuring the integrity of client and instrument data which is held on IT trading platform supporting Fund Dealing Services - FDS )
Daily contact with international FDS team network and external/internal data providers
Fund sensitive information review ( wire instructions etc. ) to be sure FDS trading system is in line with the market
Creation and Modification of funds and clients records
Transformation Project Manager is in charge of operational delivery and daily management of transformation and process improvement projects for BNP Paribas Securities Services Warsaw International Operations Centre (Warsaw IOC)
The person has no people management duties (strictly project role, cross organization cooperation with various teams, aprox 30 persons)
Structuring, planning and delivery of efficiency improvement projects (as PM) incl. process improvement projects using Lean methodology, organizational changes, TOM definition, system changes both on local and global level
Identification and delivery of actions and initiatives aimed at improving Warsaw IOC performance and efficiency
Support and coach employees on Lean methodology and tools, as well as digital tools and technologies available within the Group
Support automation & digitalization initiatives in Warsaw IOC (incl. RPA & Document Intelligence technologies) by promotion of available technologies, identification of automation opportunities, support automation & digitalization projects
Support performance management area incl. review of operational KPIs, delivery of KPIs analysis, draw conclusion & improvement actions based on operational KPIs
Spread Continuous Improvement culture (coaching/ trainings, awareness sessions, communication), lead change by using Lean tools & mindset
Analysis of the contractual and legal requirements and implementation into the compliance monitoring system
Carry out compliance operations on the funds in order to ensure that fund’s assets comply with legal and contractual requirements, including pre-analysis, market conformity and lending checks
Perform investment compliance controls using a dedicated IT tool
Analyse and document all the reported investment compliance exceptions
Identify and qualify investment compliance breach including the origin of the incident
Setup and maintenance of funds master data
Contribute to the completion and maintenance of operational procedures in Depobank Compliance scope
Participate in internal reporting activities to measure the quality of Depobank operations
Control the integrity and the exhaustively of the data received (from fund accountant, custodian, etc.)
Interactions with all departments linked to the Depobank in different countries
Train new members of the team
Provide support to Junior Specialists and check work performed by Junior Specialists
Administer the effectiveness of daily operations in your area
Guarantee the escalation of problems to head of department / local management
Cooperate on the delivery operational service levels agreed with clients, internally and externally
Comply with regulatory requirements and internal guidelines
Cooperate with internal and external audit and operational risk management
Preparation, creation and review of regulatory reports/report data according to the event calendar and client requirements (in various languages and versions if needed)
Collection and controlling of all necessary inbound data from other teams/locations
Dissemination of final reports to the clients and distributors
Ensuring agreed delivery service levels and regulatory filing deadlines are met
Delivering high quality service through the accurate and timely completion of all assigned tasks and requests/queries
Carrying out ad-hoc duties that may arise from time to time
Being responsive to the internal/external client needs in a timely and professional manner and anticipating possible solutions to challenges
Working closely with legacy locations
Working closely with other teams participating in the process
Liaising with Clients
Proactively seeking to identify and improve current procedures/service delivery
Ensuring the archiving process for all the necessary documents is followed
Contributing to the development of the Regulatory Reporting infrastructure necessary to support and control business growth
Keeping abreast of the changing needs of the industry and keeping up with current regulatory environment
Ensuring client reporting metrics are delivered to add value to client service levels
Analysis of the contractual and legal requirements and implementation into the compliance monitoring system
Carry out compliance operations on the funds in order to ensure that fund’s assets comply with legal and contractual requirements, including pre-analysis, market conformity and lending checks
Perform investment compliance controls using a dedicated IT tool
Analyse and document all the reported investment compliance exceptions
Identify and qualify investment compliance breach including the origin of the incident
Setup and maintenance of funds master data
Contribute to the completion and maintenance of operational procedures in Depobank Compliance scope
Participate in internal reporting activities to measure the quality of Depobank operations
Control the integrity and the exhaustively of the data received (from fund accountant, custodian, etc.)
Interactions with all departments linked to the Depobank in different countries
Train new members of the team
Provide support to Junior Specialists and check work performed by Junior Specialists
Administer the effectiveness of daily operations in your area
Guarantee the escalation of problems to head of department / local management
Cooperate on the delivery operational service levels agreed with clients, internally and externally
Comply with regulatory requirements and internal guidelines
Cooperate with internal and external audit and operational risk management
Support the project of creation new product for DFS clients ( i.e. support the development of Target Operating Model, participate in testing, cooperation with project team)
Perform data analysis and act on the results
Build expertise about the report, to be able to support report related queries
Permanent Responsibilities:
Administer the effectiveness of daily operations in your area
Guarantee the escalation of problems to head of department / local management
Cooperate on the delivery operational service levels agreed with clients, internally and externally
Comply with regulatory requirements and internal guidelines
Cross-team support, knowledge sharing within other related teams; consulting complex cases
Stabilize and maintain the process of digital assets safekeeping
Daily orders for global markets: subscription, redemption, switches, transfers
Organize dealing documentation and customer files
Process all manual transactions received
Handling all request of internal and external customers
Preparing daily cash flow forecast for fund manager
Ensuring that relevant deadlines and other performances standards are met
Responding to queries from internal sources in relation to the activity
Investigating and fixing any issues regarding daily business to avoid delays
We are interested both in experienced professionals as well as new graduates. The level of the position will be adjusted individually basing on candidates’ professional experience
Sounds good? Learn more about our recruitment criteria
Analysis of the contractual and legal requirements and implementation into the compliance monitoring system
Carry out compliance operations on the funds in order to ensure that fund’s assets comply with legal and contractual requirements, including pre-analysis, market conformity and lending checks
Perform investment compliance controls using a dedicated IT tool
Analyse and document all the reported investment compliance exceptions
Identify and qualify investment compliance breach including the origin of the incident
Setup and maintenance of funds master data
Contribute to the completion and maintenance of operational procedures in Depobank Compliance scope
Participate in internal reporting activities to measure the quality of Depobank operations
Control the integrity and the exhaustively of the data received (from fund accountant, custodian, etc.)
Interactions with all departments linked to the Depobank in different countries
Train new members of the team
Provide support to Junior Specialists and check work performed by Junior Specialists
Administer the effectiveness of daily operations in your area
Guarantee the escalation of problems to head of department / local management
Cooperate on the delivery operational service levels agreed with clients, internally and externally
Comply with regulatory requirements and internal guidelines
Cooperate with internal and external audit and operational risk management
Preparation, creation and review of regulatory reports/report data according to the event calendar and client requirements (in various languages and versions if needed)
Collection and controlling of all necessary inbound data from other teams/locations
Dissemination of final reports to the clients and distributors
Ensuring agreed delivery service levels and regulatory filing deadlines are met
Delivering high quality service through the accurate and timely completion of all assigned tasks and requests/queries
Carrying out ad-hoc duties that may arise from time to time
Being responsive to the internal/external client needs in a timely and professional manner and anticipating possible solutions to challenges
Working closely with legacy locations
Working closely with other teams participating in the process
Liaising with Clients
Proactively seeking to identify and improve current procedures/service delivery
Ensuring the archiving process for all the necessary documents is followed
Contributing to the development of the Regulatory Reporting infrastructure necessary to support and control business growth
Keeping abreast of the changing needs of the industry and keeping up with current regulatory environment
Ensuring client reporting metrics are delivered to add value to client service levels
Monitoring of all daily actions in the team’s activity, noticing weak spots, suggesting solutions and workload streamlining
Responding to queries from internal or external sources in relation to the activity,
Preparing daily reports (checklist, KPI etc)
Investigation and fixing any issues regarding daily business to avoid delays,
Ensure the follow-up of documents receipts;
Responding to any query from internal or external source in relation to the activity within 24H;
Proactive communication with business partners – phone calls instead of emails for a quick resolution of complex issues; group phone calls pickup
Monitor procedures and checklist updates, immediate reporting to management any discrepancies and gaps in process and procedures;
Creating and updating process documents;
Active participation in onboarding of new clients and implementation of new products
Coaching/on the job training of new employees,
Being innovative through various proposals of process enhancements and their implementation,
Support management to ensure that all KPI’s are updated and distributed on regular basis,
Actively participate in incident meetings and ensure that follow up actions are completed and preventive measures proposed and implemented,
Escalate any system issues and extraordinary events to the management,
Maintain satisfactory relationship with internal and external clients and promote client focus approach among other team members
Support Team Leader in securing, formalizing and evolving necessary controls and procedures so that operational risk is mitigated. Present constructive, supportive and learning culture attitude in relation to errors and incidents
Perform, execute and materialize controls for managed operational processes
Support on-boarding process, verifying that all the requirements are in place for client setup
Perform user access management (creation/modification) between NeoLink and CapLink
Manage parameterization of the portal for access rights of users
Provide technical service support for Private Capital clients using the web portal
Navigate the portal and understand its standard functionalities (including understanding of eFront)
Maintain full knowledge and understanding of the web portal
Execute users access rights reconciliation / control checks as required
Facilitate internal walkthroughs and training sessions in order to support any change implementation / new features and releases
Answer incoming client queries related to the web portal usage & user set up/access
Monitor incoming client queries and act on them without delays and in line with agreed KPIs
Support clients with resolving access related issues
Answer client’s analytical query – clarify analytics issue or re-route to AssetMetrix
Manage operational requests according to local and global procedures in order to mitigate risks and comply with internal policies and controls
Escalate and liaise with Manager, L2 or other dependencies for unresolved open operational issues / high risk items
Proactively manage client communication ensuring any client’s concerns are immediately reported to management/GBCM
In case of new enhancements, escalate requirements to GBCM so all the requests are centralized and requested to the central team with feedback from the business
Interact with AssetMetrix as agreed and required (avoid approaching AssetMetrix with queries which could/should be answered by BP2S
Direct client’s operational query (contents related) to Operational Team as needed / consult with relevant Operational Team client’s operational query (contents related) as needed
Collect users’ feedback regarding web portal usage and functionalities and provide it to Private Capital GBCM for further analysis
Support development of functionalities desired by clients and validated by the Relationship Manager
Identify opportunities for enhancements / service efficiencies
Cooperate closely with Private Capital GBCM, Product, IT, Operations
Contribute to all internal and external meetings/calls related to assigned tasks/projects and articulate key points
Share the best practices and ideas with the peer groups and team members
Consistently evaluate and update documented procedures to ensure they are complete, accurate and current
Maintain good communication with internal peer groups, and central team
Data Scientist/Analyst in Global Data Maintenance Team
Wronia 31, Wola, Warszawa
Wygasła: 01.06.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
This role is a special assignment for the first year and depending on the outcome may evolve towards project job, expert path or continue as analytical review
Review of the operational model: data inflow and outflow (stakeholders’ needs), its quality and accessibility
Challenge the data sources or look for new; understand reporting needs
Analyse potential solutions, propose action plan focusing on quality and efficiency
Look for new ways of working, data collection and its management to bring new value in reporting
Create or model the new tools (VBA, RPA, etc.)
Work on increasing stp data integration
Analyse fund documentation and establishment of new funds static data in BNP Paribas databases
Control of the exhaustiveness of received files (NAV, Balance, Position) and data required for investment compliance processing
Integrate or monitor integration of various data into investment compliance and cash monitoring systems (indices, ratings, static data etc.)
Creation of underlying funds in investment compliance systems
Daily support of database users for investment compliance and cash monitoring data quality related queries
Contact and cooperation with other DFS teams
Participate to internal reporting activities to measure the quality of Depobank operations
Contribute to the effectiveness of daily operations in the Global Data Maintenance department
Support the integration of the new client’s operational activity
Creation and update of operational procedures/manuals
Training to junior & specialist colleagues
Testing of new applications and new features of existing applications
Analysis of the contractual and legal requirements and implementation into the compliance monitoring system
Carry out compliance operations on the funds in order to ensure that fund’s assets comply with legal and contractual requirements, including pre-analysis, market conformity and lending checks
Perform investment compliance controls using a dedicated IT tool
Analyse and document all the reported investment compliance exceptions
Identify and qualify investment compliance breach including the origin of the incident
Setup and maintenance of funds master data
Contribute to the completion and maintenance of operational procedures in Depobank Compliance scope
Participate in internal reporting activities to measure the quality of Depobank operations
Control the integrity and the exhaustively of the data received (from fund accountant, custodian, etc.)
Interactions with all departments linked to the Depobank in different countries
Train new members of the team
Provide support to Junior Specialists and check work performed by Junior Specialists
Administer the effectiveness of daily operations in your area
Guarantee the escalation of problems to head of department / local management
Cooperate on the delivery operational service levels agreed with clients, internally and externally
Comply with regulatory requirements and internal guidelines
Cooperate with internal and external audit and operational risk management
Analysis of the contractual and legal requirements and implementation into the compliance monitoring system
Carry out compliance operations on the funds in order to ensure that fund’s assets comply with legal and contractual requirements, including pre-analysis, market conformity and lending checks
Perform investment compliance controls using a dedicated IT tool
Analyse and document all the reported investment compliance exceptions
Identify and qualify investment compliance breach including the origin of the incident
Setup and maintenance of funds master data
Contribute to the completion and maintenance of operational procedures in Depobank Compliance scope
Participate in internal reporting activities to measure the quality of Depobank operations
Control the integrity and the exhaustively of the data received (from fund accountant, custodian, etc.)
Interactions with all departments linked to the Depobank in different countries
Train new members of the team
Provide support to Junior Specialists and check work performed by Junior Specialists
Administer the effectiveness of daily operations in your area
Guarantee the escalation of problems to head of department / local management
Cooperate on the delivery operational service levels agreed with clients, internally and externally
Comply with regulatory requirements and internal guidelines
Cooperate with internal and external audit and operational risk management
Preparation, creation and review of regulatory reports/report data according to the event calendar and client requirements (in various languages and versions if needed)
Collection and controlling of all necessary inbound data from other teams/locations
Dissemination of final reports to the clients and distributors
Ensuring agreed delivery service levels and regulatory filing deadlines are met
Delivering high quality service through the accurate and timely completion of all assigned tasks and requests/queries
Carrying out ad-hoc duties that may arise from time to time
Being responsive to the internal/external client needs in a timely and professional manner and anticipating possible solutions to challenges
Working closely with legacy locations
Working closely with other teams participating in the process
Liaising with Clients
Proactively seeking to identify and improve current procedures/service delivery
Ensuring the archiving process for all the necessary documents is followed
Contributing to the development of the Regulatory Reporting infrastructure necessary to support and control business growth
Keeping abreast of the changing needs of the industry and keeping up with current regulatory environment
Ensuring client reporting metrics are delivered to add value to client service levels
Being the central point of contact for all queries of Securities Services Clients under your responsibility and manage all related issues (calls, e-mails, internal departments or management requests)
Ensuring that Client queries are properly followed up and resolved, taking clear ownership of client quality throughout the department
Guaranteeing Client specific knowledge through producing and updating client factsheets and reports
Providing client service and support for day to day business and ongoing operational issues
Helping Clients implement new business and additional business
Ensuring comprehensive information flow to management and client development teams
Taking care for the quality of our relationship with our Clients and take ownership of our Client satisfaction
Cooperating closely with Operational teams
Sounds good? Learn more about our recruitment criteria
As the Recruiter and team member of highly performing team, you will be responsible for managing full lifecycle of recruitment projects, identifying and attracting the best talents on the market. In addition to this, you will be especially responsible for:
Supporting and advising line managers with resourcing and developing business partnerships to ensure proactive solutions
Managing end-to-end recruitment projects (from authorisation to the on-boarding of the successful candidate)
Screening applications and tracking profiles in recruitment system, candidates' selection, scheduling & conducting interviews, sharing feedbacks about candidates and supporting managers in hiring decision
Promoting internal mobility opportunities and HR initiatives within the organisation
Writing job adverts aimed at attracting talents
Liaising with external recruitment service providers
Ensuring all recruitment paperwork is received and completed according to policies and operational metrics
Maintain accurate management information and complete local and global monthly recruitment reporting and contribute to headcount monitoring process
Representing BNP Paribas at conferences, job fairs and on-campus recruitment events
Participating in HR projects dedicated to various fields
Support on-boarding process, verifying that all the requirements are in place for client setup
Perform user access management (creation/modification) between NeoLink and CapLink
Manage parameterization of the portal for access rights of users
Provide technical service support for Private Capital clients using the web portal
Navigate the portal and understand its standard functionalities (including understanding of eFront)
Maintain full knowledge and understanding of the web portal
Execute users access rights reconciliation / control checks as required
Facilitate internal walkthroughs and training sessions in order to support any change implementation / new features and releases
Answer incoming client queries related to the web portal usage & user set up/access
Monitor incoming client queries and act on them without delays and in line with agreed KPIs
Support clients with resolving access related issues
Answer client’s analytical query – clarify analytics issue or re-route to AssetMetrix
Manage operational requests according to local and global procedures in order to mitigate risks and comply with internal policies and controls
Escalate and liaise with Manager, L2 or other dependencies for unresolved open operational issues / high risk items
Proactively manage client communication ensuring any client’s concerns are immediately reported to management/GBCM
In case of new enhancements, escalate requirements to GBCM so all the requests are centralized and requested to the central team with feedback from the business
Interact with AssetMetrix as agreed and required (avoid approaching AssetMetrix with queries which could/should be answered by BP2S
Direct client’s operational query (contents related) to Operational Team as needed / consult with relevant Operational Team client’s operational query (contents related) as needed
Collect users’ feedback regarding web portal usage and functionalities and provide it to Private Capital GBCM for further analysis
Support development of functionalities desired by clients and validated by the Relationship Manager
Identify opportunities for enhancements / service efficiencies
Cooperate closely with Private Capital GBCM, Product, IT, Operations
Contribute to all internal and external meetings/calls related to assigned tasks/projects and articulate key points
Share the best practices and ideas with the peer groups and team members
Consistently evaluate and update documented procedures to ensure they are complete, accurate and current
Maintain good communication with internal peer groups, and central team
Reconciliation of cash transaction and control of significant cash movements:
Independent matching of cash balances & movements
In-depth analysis of unmatched items
Contact with Fund Accountants and Custodians to identify possible reasons for exceptions
Store evidence of control & upload control results in the system
Escalate control results to depositary teams
Identify cash movements above a defined threshold
Investigate the economical reason of such movements
Independent matching of cash balances & movements
In-depth analysis of unmatched items
Contact with Fund Accountants and Custodians to identify possible reasons for exceptions
Store evidence of control & upload control results in the system
Escalate control results to depositary teams
Identify cash movements above a defined threshold
Investigate the economical reason of such movements
Escalate problems to team leader / local management
Contribute to the delivery of operational service levels agreed with clients (internally and externally)
Contribute to the completion and maintenance of operational procedures and SLA
Comply with regulatory requirements and internal guidelines
Cooperate with internal and external audit and operational risk management
Complete “monthly reporting” and deliver them on time
Train new members of the team
Provide support to Junior Specialists and check work performed by Junior Specialists
Transformation Project Manager is in charge of operational delivery and daily management of transformation and process improvement projects for Warsaw International Operations Centre (Warsaw IOC)
Structuring, planning and delivery of efficiency improvement projects (as PM) incl. process improvement projects using Lean methodology, organizational changes, TOM definition, system changes both on local and global level
Identification and delivery of actions and initiatives aimed at improving Warsaw IOC performance and efficiency
Support and coach employees on Lean methodology and tools, as well as digital tools and technologies available within the Group
Support automation & digitalization initiatives in Warsaw IOC (incl. RPA & Document Intelligence technologies) by promotion of available technologies, identification of automation opportunities, support automation & digitalization projects
Support performance management area incl. review of operational KPIs, delivery of KPIs analysis, draw conclusion & improvement actions based on operational KPIs
Spread Continuous Improvement culture (coaching/ trainings, awareness sessions, communication), lead change by using Lean tools & mindset
The candidate will be mainly responsible for building and maintaining good relationships with corporate clients of Fund Dealing Services and managing the team of CAM Agents
Ensure processes’ efficiency and time management of the team
Organize monthly staff meetings, regular feedback sessions to staff, twice yearly appraisals, ACE and improvement brainstorming and reviews strong industrial training induction for new staff, succession planning and career development
Ensure all staff are trained, developed and coached so that there is rich, timely and professional communication and collaboration between the department’s staff and colleagues in other locations as well as internal and external clients and other stakeholders
Manage the resources of the department effectively so that all number of changes are dealt without any service delivery degradation
Prepare and coordinate internal or external projects and ensure that all the deadlines are achieved with superior results
Maintain superior relationship with internal and external clients by constructively managing their requirements
Secure and evolve necessary controls and procedures so that operational risk is mitigated and ensure a constructive, supportive and learning culture is in place in relation to errors and incidents
Proactively prepare and coordinate internationalization projects, ensure smooth transition to Warsaw without service degradation
Proactively support Head of FDS Poland in any BAU topics, crisis management, meetings and projects
Execution of audits covering the entire company, as well as auditing activities entrusted to other external entities (i.e. outsourcing);
Participates in the preparation of audit plans / procedures, including the selection of methods and audit techniques;
Participates in the preparation of audit documentation in accordance with the adopted standards;
Works in working teams created to perform specific audit assignments;
Participates in the assessment of corporate governance, risk management and the quality of the internal control system in accordance with the principles of the Group Audit methodology;
Co-creates audit reports, informs about the findings and recommend actions to support the achievement of the goals;
Documents audit work in information systems supporting the Audit operations;
Apprises the implementation of issued recommendations and gives a proposal on their closure;
Secures, archives and manages acquired and processed documentation after the audit;
Conducts investigations and analyses of operational incidents;
Participates in audits and projects carried out in cooperation with auditors of the BNP Paribas Group;
In the case of appointment for the role of Head of Assignment (HoA), organizes and supervises the work of the audit team and assess the correctness of the tasks performed by members of the team;
Participates in periodic risk assessment of particular areas of the company as a part of the risk analysis process for the purpose of creating an annual audit plan;
Contributes to the achievement of Key Performance Indicators (KPI) (e.g. working time qualified as an audit assignment, audit plan execution);
Cares to broaden knowledge of the company and general knowledge
Preparation, creation and review of regulatory reports/report data according to the event calendar and client requirements (in various languages and versions if needed)
Collection and controlling of all necessary inbound data from other teams/locations
Dissemination of final reports to the clients and distributors
Ensuring agreed delivery service levels and regulatory filing deadlines are met
Delivering high quality service through the accurate and timely completion of all assigned tasks and requests/queries
Carrying out ad-hoc duties that may arise from time to time
Being responsive to the internal/external client needs in a timely and professional manner and anticipating possible solutions to challenges
Working closely with legacy locations
Working closely with other teams participating in the process
Liaising with Clients
Proactively seeking to identify and improve current procedures/service delivery
Ensuring the archiving process for all the necessary documents is followed
Contributing to the development of the Regulatory Reporting infrastructure necessary to support and control business growth
Keeping abreast of the changing needs of the industry and keeping up with current regulatory environment
Ensuring client reporting metrics are delivered to add value to client service levels