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Talent Sourcer with French language
Warszawa
Wygasła: 12.05.2024
full-time
umowa o pracę
umowa o pracę tymczasową
hybrid work
specialist (Mid / Regular)
Obowiązki:
Work closely with talent acquisition teams and hiring managers to understand talent needs, provide insights on the candidate market, and facilitate the hiring process
Proactively source talent through various channels (e.g. LinkedIn, industry forums, social media, etc.) to identify, engage and present qualified candidates across Europe to talent acquisition teams and hiring managers
Employ advanced sourcing tools and techniques such as Boolean searches, LinkedIn Recruiter, Applicant Tracking Systems (ATS), and other relevant software to enhance sourcing efficiency and effectiveness
Initiate contact with potential candidates through personalized messages, emails, or phone calls to inform them about job opportunities and assess their interest and fit
Keep accurate records of candidate interactions, feedback, and progress in the recruitment process to ensure transparency and compliance with hiring procedures
Develop and maintain a pipeline of qualified candidates for current and future hiring needs by networking and fostering relationships with passive candidates
Proactively collect and share market mapping and intelligence data with regard to talent supply to support the Hiring Managers and the Talent Acquisition function in hiring decision making
Regularly evaluate and refine sourcing strategies and approaches based on performance metrics, feedback, and evolving recruitment trends to optimize candidate quality and hiring outcomes
Ensure compliance with country laws, rules, and regulations including all Sonova policies and procedures
Perform MEC activities as well as daily ones in scope of P2P, R2R GL, Cash Application and master data processes
Vendor relations management
Maintaining balance sheet reconciliation. Sense-check data
Supporting data for monthly and annual financial statements in accordance with IFRS and Sonova Group Accounting Policy, including group reporting in Cognos Controller
Assure treatment of taxes, international VAT and other charges in accordance with Corporate Tax Department guidelines
Ensure compliance with Internal Control System processes in the financial area
Preparing data for internal and external audits
Ensure compliance with corporate policies in Sonova AG (Delegation of Authority and others)
Daily usage of SAP FI, SAP Autobank, AP workflow (VIM by OpenText)
Interface to various corporate areas such as Corporate Controlling, Tax, Treasury, Legal
Support of transition process
Maintain state of art and up-to-date processes/workflows/document flow documentation
Own the reporting process for a select function/area or set of ESG matters
Orchestrate the reporting and aggregation process for the function/area or set of ESG matters
Ensure timely collection, validation and reporting of data
Maintain the relationship with the ESG team and subject matter experts
Support the selection, implementation and maintenance of tools for the collection, processing, aggregation and reporting of ESG related data
Support the preparation of internal and external ESG reports including the ESG reporting in the Annual Report
Govern the Sustainability Reporting Framework
Support the development of ESG measurement and reporting policies and procedures comparable to Group Accounting Policies
Ensure strong controls and an assurance culture by driving change to embed internal controls throughout ESG for the function/area or set of ESG matters
Drive Continuous Improvements
Regularly review and improve the efficiency and accuracy of the ESG reporting processes
Continuously develop and adjust data sets, tools and processes to cope with the development of external regulation in close collaboration with the ESG team
Ensure collaboration and diligence
Contribute to a strong working relationship between the Sustainability Reporting team, the accounting team, the FP&A team, the ESG team, ESG subject matter experts and the functional teams including business and ESG colleagues in the regions and countries
Bring the experience and diligence that the company has developed around financial information and financial reporting to non-financial disclosures
Contribute to delivery of technical solutions for CRM initiatives from conception to the completion:
Collaborate with CRM Business and CRM IT teams and business stakeholders to gather functional and technical requirements, and translate them into deliverable technical designs
Suggest and take responsibility for developing solutions that are using features available on the Salesforce CRM and Marketing Cloud platforms, and are aligned with Salesforce best practices as well as Sonova Corporate IT Standards and CRM vision
Contribute to cross-functional project teams (including SAP, BW, Web team and others) to deliver high-standard solutions
Conduct technical design reviews, demos, and train the business counterparts
Provide technical support for Sonova CRM solutions:
Provide daily technical support and system training on Sonova Salesforce solutions for CRM Business team and business counter parts
Take responsibility and solve CRM trouble tickets raised on ServiceNow. Work with other team members and external partners, as needed, to resolve tickets and communicate requests in due time and with quality ensuring continuous high user satisfaction
Manage new requirements for the business, to standardize processes and enhance cost transparency
Approve purchase requisitions and incoming vendor invoices
Approve CAPEX requests and create fixed assets in SAP. Support projects concerning Sonova’s facilities
Leading the process for Budget and Estimates for the area
Continuous improvements in cost controlling processes
Manage the month end closing for an accurate financial reporting, with a timely reporting of the overall results
Ensure timely completion of Internal Control System
Quality Management and Regulatory Affairs (QRA) Controlling: Cost Controlling on local QRA Cost Center:
Leading the process for Budget and Estimates for the area
Manage reporting on the total global costs and FTEs for Regulatory & Quality Management
Communication:
Regular reporting to the Operations Controlling, the Senior Director Facility Management and the VP Quality Management and Regulatory Affairs
Interdepartmental communication on any financial topics to all stakeholders, Cost Center Managers, Business Unit Controllers, Corporate Controlling and local Controllers
Regular communication loops with direct report and provide coaching and development paths
HR Operations Performance and Continuous Improvement Manager
Warszawa
Wygasła: 01.03.2024
full-time
umowa o pracę
hybrid work
expert
Obowiązki:
Develop and implement performance metrics and reporting processes to monitor service performance
Collect and analyze data related to service performance, including service availability, reliability, completeness, responsiveness, and efficiency metrics
Identify trends and patterns in service performance data and communicate findings to relevant stakeholders
Work with service teams to further identify areas for improvement and develop recommendations to enhance service performance
Collaborate with the HR Operations Management and other analysts and stakeholders to recommend, develop and implement wider solutions to improve service performance
Monitor and drive or facilitate the assigned improvement initiatives aligned with the company methodologies and practices
Develop and deliver presentations and reports to communicate service performance results and recommendations to management and other stakeholders
Supports the implementation of new HR Operation processes
Conducting self-reliant pricing diagnostics to assess and agree upon the strengths and improvement within our local market organizations
Independently thinking through and conducting fact-based analyses
Developing strong working relationships and the ability to influence behaviour and facilitating change management across hierarchies
Communicate effectively and organize complex information into easily understandable action recommendations
Coordinating pricing improvement efforts and serving as a thought-leader across the entire spectrum of revenue mgmt. This involves shaping how our senior leaders perceive topics such as market intelligence, performance tracking, analytics, list price setting, discount mgmt. & control, product mix optimization, segmented offering design, etc
Supporting the development of rules, frameworks and tools to sustain new ways of working
Launch pricing
Assuming a supportive role for pricing decisions among senior leaders in cross-functional launch processes
Analyze existing and gather missing market research
Coordinate between different stakeholders across the organization, i.e. price approval process
Tracking success and analyzing post launch data to initiate course corrections where necessary
Ongoing performance tracking & ad hoc analysis
Monitor pricing performance and realization
Identify specific value / improvement opportunities and assist local management in implementing and tracking the change
Provide in-depth problem solving analyses as needed
Offering design & innovation
Support the coordination, synthesis, definition of strategy, and global implementation of relevant offering innovation
Maintain (Vendor, Customer, others) master data across group companies – creation, cleanup etc
Work with process owners & business users on finance process analysis, re-design & optimization
Drive & support adoption of global masterdata processes into group companies, understanding of controls, including anti-fraud measures in relation to master data field changes
Follow the company policies, understand the importance of master data accuracy and can apply data field governance principles
Support local key users with process adherance and systems functionalities
Maintain right level of process documentation, SOP, training materials, test cases
Participate in furhter ERP rollouts to the group companies
Work independently as well as with the team, supporting other team members
Conducting self-reliant pricing diagnostics to assess and agree upon the strengths and improvement within our local market organizations
Independently thinking through and conducting fact-based analyses
Developing strong working relationships and the ability to influence behaviour and facilitating change management across hierarchies
Communicate effectively and organize complex information into easily understandable action recommendations
Coordinating pricing improvement efforts and serving as a thought-leader across the entire spectrum of revenue mgmt. This involves shaping how our senior leaders perceive topics such as market intelligence, performance tracking, analytics, list price setting, discount mgmt. & control, product mix optimization, segmented offering design, etc
Supporting the development of rules, frameworks and tools to sustain new ways of working
Launch pricing
Assuming a supportive role for pricing decisions among senior leaders in cross-functional launch processes
Analyze existing and gather missing market research
Coordinate between different stakeholders across the organization, i.e. price approval process
Tracking success and analyzing post launch data to initiate course corrections where necessary
Ongoing performance tracking & ad hoc analysis
Monitor pricing performance and realization
Identify specific value / improvement opportunities and assist local management in implementing and tracking the change
Provide in-depth problem solving analyses as needed
Offering design & innovation
Support the coordination, synthesis, definition of strategy, and global implementation of relevant offering innovation
Secures alignment with global colleagues to manage and oversee the compensation-related programs/projects with a strong focus on keeping stakeholders responsible for tasks and meeting timelines. Includes project planning, stakeholder management and communication cascades
Supports and manages annual processes related to compensation for Sonova Group Companies, including the annual merit and bonus processes, in accordance with alignment and partnership with the Corporate Total Reward CoE team
Partners with global colleagues for key compensation initiatives such as compensation programs implementation, job grading/levelling, market benchmarking, tool development, and the design of short-term and long-term incentive programs, including alignment and compliance
Oversees and secures delivery of subject matter expertise and support to the HR Business Partners / Directors for compensation related issues
Supports and manages the process around the long-term incentive (EEAP), as and if required
Develops and oversees the delivery of applicable compensation-based communications including programs, policies and guidance for the global businesses
Establishes and maintains program documentation, including plan descriptions, policies, guidelines and processes and procedures
Operates in compliance with all local, state and federal laws
Develop technical documentation for the product management teams, supporting the development and launch of hearing aids, chargers and accessories
Setup standardized content that is regularly reviewed and updated, to use across all devices within same product family
Prepare user-friendly and regulatory-approved content for instruction manuals, datasheets and other reference material to be published for public information
Medical Standards Compliance
Ensure that content of product documentation meets medical device regulations
Align with in-house regulatory and quality compliance teams to stay up to date on changes or requirements from external sources, to implement across the marketing documentation
Process Setup for Consistency
Gain an understanding of internal processes, SOPs and templates, and develop a way of working with impacted Product Managers to ensure adaptation of relevant content
Maintain document consistency across affected reports for same product or re-used features across products
General Tasks
Work closely with Product Management, R&D, Quality Management, Regulatory and project stakeholders to understand changes and new developments, and ensure it is reflected in the product documentation
Setup an overview of document structures, to create transparency on the impact of changes in a product on the affected documents
Perform Vulnerability Scanning Management and Monitoring: This involves conducting scans, analyzing results, and managing the response to these vulnerabilities. It also includes coordinating the expansion of these processes to new locations and processes
Provide Process Support: Providing support to application and technology owners, including reporting, management escalation, and compliance scanning as per established guidelines
Collaborate with IT Teams: Working closely with IT service and application owners, as well as other IT security functions, to remediate identified vulnerabilities within specific timelines
Vulnerability Backlog Management: Assisting in prioritizing and addressing vulnerabilities efficiently to manage and reduce the backlog
Reporting and Escalation: Assisting in compiling vulnerability status reports and escalating critical issues to senior management in a timely manner
Documentation and Compliance Support: Ensuring accurate documentation of vulnerabilities, actions taken, and resolution progress. Supporting the compliance team in vulnerability-related investigations and compliance-related matters, if required
Continuous Learning and Updating: Engaging in ongoing learning to stay informed about the latest vulnerability trends, tools, and techniques
1. Maintaining a positive and collaborative working relationship with Service Now, external development teams, SNOW partner and support services for SNOW and internal teams, especially key stakeholders
2. Understanding and reviewing of the latest versions of ServiceNow's Cloud based platform, together with reviewing business requirements to create a roadmap and briefing to internal teams
3. Manage and monitor connections into and out of Service Now
4. Analyze current processes to identify automation opportunities and potentially implement tools
Application Mgr Role
1. Own and run monthly CAB for Service Now
2. Working with Service Now, SNOW partner and Security team to address any known vulnerabilities, privacy or security concerns
3. Working with Global IT Service Mgr, to create prediction for licenses needs
4. Administration duties, configuration of tasks, and general housekeeping activities in ServiceNow including standard configuration, security, workflow, data management, and integration
5. Coordination of development across all modules in use
6. Coordinating projects involving Service Now (implementing new modules, large acquisitions, new integrations)
7. Be key contact with Service Now in country and also within Switzerland
Development Role
1. Create and maintain complex ServiceNow workflows based on process flow diagrams and specifications
2. Managing/working on development within agreed time, cost and quality parameters within the agreed scope
Project Manager Business Systems (SAP Change Requests)
Warszawa
Wygasła: 10.01.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
In this role you help drive Sonova’s Growth journey. You partner with Senior Business Stakeholders and lead the implementation of continuous improvements in our SAP Ecosystem (eg. S/4 Hana, SAP ERP, TM, GTS, eWM, Ariba, Concur, VIM, IBP, Dell Boomi, BW, Hybris, GRC etc.). Tasks include:
Understand, define and scope new Change Requests and SAP Processes that deliver fast Business Improvements to Sonova
Lead and hold matrix responsibility for an agile and virtual Delivery Team of approx. 10-15 SAP Change Request Consultants located in Poland, North America and Asia
Plan, lead and budget SAP Change Requests on a global bi-monthly Release-train, approx. 200 CRs/y (each <50d effort)
Workshop user stories within end to end processes together with our global and local process owner community
Align Standard Solutions and global dependencies with our Enterprise Architecture Team
Synchronize Milestones and Staff Capacity with Program Management / Head of Business Applications
Manage Change Request Progress from a Quality, Scope, Time and Budget perspective and inform Senior Management in regular Change Request Board Meetings
Transition Change Request from CR Team to to Operations Team
Act as Scrummaster and coach team members in our Agile methodology DSDM
Ensure CR Solutions are following our Compliance Standards (Authorizations, CSV etc.)
Support and participate in S/4 Hana Upgrade Roadmap
Install, manage, monitor, tune & troubleshoot SAP systems and databases in accordance with defined SLAs
Manage & monitor operating systems on all SAP Systems
Provide SAP basis support to other SAP Teams
Work with IT Operations team members to design and implement controls for new technologies, systems & their supporting infrastructure to ensure systems are available and recoverable in accordance with our service level agreements
Work selected weekends (once a month) to perform off-hours maintenance to ensure our systems are available and secure
Participation in a rotating on-call program for after-hours emergency support
Provide guidance to other SAP Basis/Auths Team members including external contractors
Scope and manage SAP Administration project tasks
Act as a SAP Administration subject matter expert as well as be a deputy for Basis Team Leader on SAP Administration topics
Develop technical documentation for the product management teams, supporting the development and launch of hearing aids, chargers and accessories
Setup standardized content that is regularly reviewed and updated, to use across all devices within same product family
Prepare user-friendly and regulatory-approved content for instruction manuals, datasheets and other reference material to be published for public information
Medical Standards Compliance
Ensure that content of product documentation meets medical device regulations
Align with in-house regulatory and quality compliance teams to stay up to date on changes or requirements from external sources, to implement across the marketing documentation
Process Setup for Consistency
Gain an understanding of internal processes, SOPs and templates, and develop a way of working with impacted Product Managers to ensure adaptation of relevant content
Maintain document consistency across affected reports for same product or re-used features across products
General Tasks
Work closely with Product Management, R&D, Quality Management, Regulatory and project stakeholders to understand changes and new developments, and ensure it is reflected in the product documentation
Setup an overview of document structures, to create transparency on the impact of changes in a product on the affected documents
Execute web authoring tasks and manage daily updates using the Jira ticketing system. This involves creating, editing, and publishing content while adhering to brand guidelines and SEO best practices
Stakeholder Coordination:
Collaborate with brand stakeholders to gather and prioritize website change requests, ensuring clear and structured input for the web development and authoring teams
Relationship Management:
Foster productive relationships with external vendors and coordinate daily interactions to facilitate efficient website updates
User Experience Enhancement:
Work closely with web software developers, UX and UI experts to create exceptional end-user experiences across all websites and portals
Project Contribution:
Participate in website-related projects, including website redesigns and integration efforts with eCommerce or Dital Asset Management platforms
Cross-functional Collaboration:
Engage with internal teams such as Email, Lead Generation, Programmatic, SEO, and Social to align web and portal development activities with broader marketing objectives and departmental KPIs
Performance Monitoring:
Define, implement, and actively monitor relevant KPIs to gauge website availability, content quality, and customer satisfaction, proactively driving continuous improvements
Technical Proficiency:
Stay current with the latest website platform functionalities, with a specific focus on Adobe Experience Manager, and drive the adoption of new features to enhance visitor experiences
Website Strategy Coordination:
Collaborate with the Digital Project Manager to ensure the implementation of the website and portal strategy, ensuring smooth daily operations for business continuity and ecosystem integration
Quality Assurance:
Audit website and portal functionalities, oversee issue troubleshooting with developers, and manage Jira projects for site bug fixes and enhancements
Analytics Utilization:
Partner with the Digital Analytics team to review and act upon traffic analytics data to meet established KPIs and improve web performance
Support the project leader of the global annual Engagement Survey and monthly Pulse surveys to execute the project plan and ensure all milestones are reached on time
Act as Project Manager of smaller local/one-topic / lifecycle surveys (like onboarding, exit, candidate survey), as well as engagement assessment methods
Data analysis, reporting, running the relevant calculations and assessment, providing data in suitable formats throughout the survey cycle
Maintain data quality of the survey data base, including support of yearly data review and cleanup process, ensuring accuracy of data
Cooperate with the external providers in survey set up and analytics. Create surveys, analysis and presentations in the system
Cooperate with teams responsible for communication, analytics as well as over 100 local HR organizations worldwide
Lead emergency issues resolution process - including professional communication to Sonova senior Business Leaders
Realization of Service Requests (standard changes or service activities within the agreed scope of employee rights - the area of changes characterized by low risk)
Creating, analyzing and solving problems under defined terms of service (SLAs)
Carrying out support projects (EHP , Archiving, technology upgrades etc.)
Managing the escalation process (Project Issues, CRs, Incidents or Service Requests)
Problem solving / level 2.3 support, root case analysis and issue bundling
Collaboration with other IT teams (internal and external) supporting Sonova AG to solve problems
Reviewing the existing IT solutions in terms of possible improvements, continuous expansion of knowledge in the field of new technologies
Ensuring the implementation of system solutions and maintaining systems in accordance with the GRC requirements and the policy / rules in force at Sonova (e.g. Authoriz., GxP etc.)
Supporting the activities of auditors and controllers (e.g. Auditor, TüV, FDA etc.)
Planning, Identification and implementation of Regression Testing as part of maintenance projects
Supporting the training of system users and solving sudden problems in the process of taking over projects from the implementation department through the support department
Participation as an advisor in the recruitment of employees
Project Manager Business Systems (SAP Change Requests)
Warszawa
Wygasła: 26.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
In this role you help drive Sonova’s Growth journey. You partner with Senior Business Stakeholders and lead the implementation of continuous improvements in our SAP Ecosystem (eg. S/4 Hana, SAP ERP, TM, GTS, eWM, Ariba, Concur, VIM, IBP, Dell Boomi, BW, Hybris, GRC etc.). Tasks include:
Understand, define and scope new Change Requests and SAP Processes that deliver fast Business Improvements to Sonova
Lead and hold matrix responsibility for an agile and virtual Delivery Team of approx. 10-15 SAP Change Request Consultants located in Poland, North America and Asia
Plan, lead and budget SAP Change Requests on a global bi-monthly Release-train, approx. 200 CRs/y (each <50d effort)
Workshop user stories within end to end processes together with our global and local process owner community
Align Standard Solutions and global dependencies with our Enterprise Architecture Team
Synchronize Milestones and Staff Capacity with Program Management / Head of Business Applications
Manage Change Request Progress from a Quality, Scope, Time and Budget perspective and inform Senior Management in regular Change Request Board Meetings
Transition Change Request from CR Team to to Operations Team
Act as Scrummaster and coach team members in our Agile methodology DSDM
Ensure CR Solutions are following our Compliance Standards (Authorizations, CSV etc.)
Support and participate in S/4 Hana Upgrade Roadmap
Manage the month end closing for an accurate financial reporting with accruals, booking corrections, etc. with a timely reporting of the overall results to OPS Controller & Global Quality Manager
Cost Controlling on ME and Local OC incl. GL account allocations and approval process
Manage the improvement of the transparency of global and Local costs (actual, plan and budget)
Lead continuous improvement and support to ME and Local OC on process efficiency & reliability, financial guidance’s, tools and application to secure value flow
Manage and improve operations reporting for ME and Local OC and enhance cost transparency through globally defined cost accounting
Lead the introduction of new standards and new requirements for the business to standardize processes to ensure stable value flow in ME and Local OC and enhance cost transparency through new globally defined cost accounting standards
Regular reporting to the Director Finance Operations EMEA, the ME Head and Director OC
Interdepartmental communication to financial topics to all stakeholders, Cost Center, Business Unit Controllers, Corporate Controlling and local Controller
Build and maintain standard reports and data structures across HI WHS to ensure consistency & efficiency in tracking sales, OPEX, balance sheet, FTEs and other key KPIs
Monthly reporting of KPIs including analysis and interpretation of monthly financial performance. Maintain template to support GC monthly and business reviews
Offer ideas for improvement and corrective measures to enhance WHS reporting
Support data analysis in terms of sales, OPEX, Working Capital and other financial performance metrics in order to summarize results, determine opportunities/trends and define actions
Support OPEX cost containment and performance against BU measurement
Support global budget process from a reporting perspective. Track success of key initiatives, summarizing data from multiple sources against defined targets
Compilation and prepare presentations financial results and other performance data
Provide financial and analytical support for various ad hoc projects
Provide support for SAP-Ariba including, controlling user access and problem fixing by coordinating with other departments to assist if necessary (IT, Tax, Procurement)
Analyses the issues and provides support to resolve technical system problems
Participates in Ariba implementation projects
Support on implementing new suppliers and buying processes such as catalogues
Lead emergency issues resolution process - including professional communication to Sonova senior Business Leaders
Realization of Service Requests (standard changes or service activities within the agreed scope of employee rights - the area of changes characterized by low risk)
Creating, analyzing and solving problems under defined terms of service (SLAs)
Carrying out support projects (EHP , Archiving, technology upgrades etc.)
Managing the escalation process (Project Issues, CRs, Incidents or Service Requests)
Problem solving / level 2.3 support, root case analysis and issue bundling
Collaboration with other IT teams (internal and external) supporting Sonova AG to solve problems
Reviewing the existing IT solutions in terms of possible improvements, continuous expansion of knowledge in the field of new technologies
Ensuring the implementation of system solutions and maintaining systems in accordance with the GRC requirements and the policy / rules in force at Sonova (e.g. Authoriz., GxP etc.)
Supporting the activities of auditors and controllers (e.g. Auditor, TüV, FDA etc.)
Planning, Identification and implementation of Regression Testing as part of maintenance projects
Supporting the training of system users and solving sudden problems in the process of taking over projects from the implementation department through the support department
Participation as an advisor in the recruitment of employees
Understand, define and scope new digital Business Models and SAP Processes that deliver Business Value to Sonova
Lead and hold matrix responsibility for an agile and virtual Delivery Team of approx. 5-10 SAP Project Consultants located in Poland, North America and Asia
Plan, lead and budget SAP Rollout-, Optimization- & Technology Projects on a global Roadmap
Workshop user stories within end to end processes together with our global and local process owner community
Align Standard Solutions and global dependencies with our Enterprise Architecture Team
Synchronize Milestones and Staff Capacity with Program Management / Head of Business Applications
Manage Project Progress from a Quality, Scope, Time and Budget perspective and inform Senior Management in regular Steering Committees
Transition ERP Projects from Build to Operations Team
Act as Scrummaster and coach team members in our Agile methodology DSDM
Ensure Project Solutions are following our Compliance Standards (Authorizations, CSV etc.)
Support and participate in S/4 Hana Upgrade Roadmap
Prepare and create technical documents in collaboration with subject matter experts (e.g. Technical Writers, Product Management, Quality Management, etc.) and your peers
Ensure regulatory tools are delivered timely and with consistency and quality, are compliant with regulatory requirements, and all versions are archived accordingly
Work with the Localization team to create multiple language versions of the regulatory documents for global markets
Drive updates of the tools, working with Product Management and the regulatory teams
Manage the upload of localized assets to the quality management database, global marketing database or other forums as per the Tool owners request
Participation in various projects which are meant to drive optimization into the Ways of Working of the larger Content Creation team
Using our Project Management System, provide regular status updates on project tickets and provide regular status updates to different internal teams
Follow up on internal audit findings remediation process
Steering the remediation processes to ensure timely closure of findings
Follow up on Internal Controls and support the group companies in implementing effective controls
Ensure compliance with accounting and reporting standards according to Sonova policies and IFRS
Profit & Loss statement:
Reporting and analysis of the profit & loss statement accounts, including monthly actual results, monthly forecasting and annual budgeting
Month-end closing process coordination with focus on timelines and deliverable management and month end accounting entries preparation and validation
Forecast process coordination among the various stakeholders, ensure process and timeline are respected and forecast accuracy is continuously improved
Annual budgeting process support according to defined timelines and deliverables, ensure accuracy of the overall planning process
Meaningful management reporting on business performance, in-depth analysis including narrative and decision support
Accounting and reporting compliance, correctness, consistency and efficiency,
Balance sheet:
Net working capital reporting, including AR/DSO, DPO and DIO tracking against defined targets. Analysis of results and suggestion of actions for improvement
Cash flow reporting and analysis for the total business unit as well as by legal entity, support on the cash flow forecasting process
Reporting and analysis of other main balance sheet accounts
Support on meetings preparation
Preparation of presentations decks for weekly, monthly, annual meetings
Coordination of input collection from various stakeholders
Projects:
Support or lead cross-country or cross-functional projects within the HI business
Development of new reports and dashboards in MS Excel or SAP clouds analytics
Lead emergency issues resolution process - including professional communication to Sonova senior Business Leaders
Realization of Service Requests (standard changes or service activities within the agreed scope of employee rights - the area of changes characterized by low risk)
Creating, analyzing and solving problems under defined terms of service (SLAs)
Carrying out support projects (EHP , Archiving, technology upgrades etc.)
Managing the escalation process (Project Issues, CRs, Incidents or Service Requests)
Problem solving / level 2.3 support, root case analysis and issue bundling
Collaboration with other IT teams (internal and external) supporting Sonova AG to solve problems
Reviewing the existing IT solutions in terms of possible improvements, continuous expansion of knowledge in the field of new technologies
Ensuring the implementation of system solutions and maintaining systems in accordance with the GRC requirements and the policy / rules in force at Sonova (e.g. Authoriz., GxP etc.)
Supporting the activities of auditors and controllers (e.g. Auditor, TüV, FDA etc.)
Planning, Identification and implementation of Regression Testing as part of maintenance projects
Supporting the training of system users and solving sudden problems in the process of taking over projects from the implementation department through the support department
Participation as an advisor in the recruitment of employees
Ensure that Marketing Projects are delivered on time and within budget
Improve marketing processes through proven methodologies
Work with other marketing team members and departments to achieve Profitability and efficiency targets
Monitor and report out against main Marketing KPIs the different project pilots (e.g. CpQl and RoAS)
Identify KPIs performance issues and propose solutions based on data
Manage and monitor the database asset management tool access and the use of assets in the database, compliance, security, and management of usage and copyrights
Set up efficient structures and processes on the database asset management tool, establish and optimize the usage of the tool across the business unit, e.g. content upload, metadata, taxonomy, tagging, archiving, etc
Document the procedures into technical manuals and guides, conduct training and best-practice sessions, and serve as an internal expert for asset management topics
Support the teams’ efforts by resolving technical issues, collecting and managing assets to ensure functionality and seamless accessibility in the database
Work cross-functionally with the brand and communications, World of Hearing, Medical and Audiology, and product marketing teams to manage assets, e.g. launch campaigns, branding materials, in-store materials, etc
Stay up to date with new technologies and digital trends to continuously improve workflows
Assist the local markets and other internal stakeholders in asset management tasks or issues
Understand, define and scope new digital Business Models and SAP Processes that deliver Business Value to Sonova
Lead and hold matrix responsibility for an agile and virtual Delivery Team of approx. 5-10 SAP Project Consultants located in Poland, North America and Asia
Plan, lead and budget SAP Rollout-, Optimization- & Technology Projects on a global Roadmap
Workshop user stories within end to end processes together with our global and local process owner community
Align Standard Solutions and global dependencies with our Enterprise Architecture Team
Synchronize Milestones and Staff Capacity with Program Management / Head of Business Applications
Manage Project Progress from a Quality, Scope, Time and Budget perspective and inform Senior Management in regular Steering Committees
Transition ERP Projects from Build to Operations Team
Act as Scrummaster and coach team members in our Agile methodology DSDM
Ensure Project Solutions are following our Compliance Standards (Authorizations, CSV etc.)
Support and participate in S/4 Hana Upgrade Roadmap
Lead emergency issues resolution process - including professional communication to Sonova senior Business Leaders
Realization of Service Requests (standard changes or service activities within the agreed scope of employee rights - the area of changes characterized by low risk)
Creating, analyzing and solving problems under defined terms of service (SLAs)
Carrying out support projects (EHP , Archiving, technology upgrades etc.)
Managing the escalation process (Project Issues, CRs, Incidents or Service Requests)
Problem solving / level 2.3 support, root case analysis and issue bundling
Collaboration with other IT teams (internal and external) supporting Sonova AG to solve problems
Reviewing the existing IT solutions in terms of possible improvements, continuous expansion of knowledge in the field of new technologies
Ensuring the implementation of system solutions and maintaining systems in accordance with the GRC requirements and the policy / rules in force at Sonova (e.g. Authoriz., GxP etc.)
Supporting the activities of auditors and controllers (e.g. Auditor, TüV, FDA etc.)
Planning, Identification and implementation of Regression Testing as part of maintenance projects
Supporting the training of system users and solving sudden problems in the process of taking over projects from the implementation department through the support department
Participation as an advisor in the recruitment of employees
Conducting self-reliant pricing diagnostics to assess and agree upon the strengths and improvement within our local market organizations
Independently thinking through and conducting fact-based analyses
Developing strong working relationships and the ability to influence behaviour and facilitating change management across hierarchies
Communicate effectively and organize complex information into easily understandable action recommendations
Coordinating pricing improvement efforts and serving as a thought-leader across the entire spectrum of revenue mgmt. This involves shaping how our senior leaders perceive topics such as market intelligence, performance tracking, analytics, list price setting, discount mgmt. & control, product mix optimization, segmented offering design, etc
Supporting the development of rules, frameworks and tools to sustain new ways of working
Launch pricing
Assuming a supportive role for pricing decisions among senior leaders in cross-functional launch processes
Analyze existing and gather missing market research
Coordinate between different stakeholders across the organization, i.e. price approval process
Tracking success and analyzing post launch data to initiate course corrections where necessary
Ongoing performance tracking & ad hoc analysis
Monitor pricing performance and realization
Identify specific value / improvement opportunities and assist local management in implementing and tracking the change
Provide in-depth problem solving analyses as needed
Offering design & innovation
Support the coordination, synthesis, definition of strategy, and global implementation of relevant offering innovation
Quality Review of Solution Architecture Documents in Solution Manager
Quality Review and Approval of development Documentation in Solution Manager
Quality Review and Approval of Customizing Documentation in Solution Manager
Alignment and approval of transports in our SAP landscape according to CIT SOPs and Policies
Individual Technical Analysis of Developments (e.g. SAP) and make suggestions for improvements
Perform release planning for major and minor releases with project managers
Identify areas for RM improvements in architecture and implementation
Support & monitor the business process creation phase (Macros & Micros incl. quality attributes in Solution Manager)
Prepare, align & communicate Refresh & Release schedules to global IT and Business
Ensures that all quality system methodologies are in compliance with government regulations and relevant standards such as ISO 13485, CFR 820, GMP, GDP, MDSAP, MDR, GRC
Validates quality processes by establishing quality system attributes; documenting evidence
Writing, updating and / or reviewing and approving QMS Procedures
Preparation, quality review and / or approval of release documentation in Solution Manager according to CSV WI and RACI
Prepare, submit and present compliance methodology and documents to notified bodies like TüV, FDA, Financial Auditor, incl internal Audits
Help update eQMS Policies, SOPs and WI's with respect to application lifecycle management
Monitor Changes in quality and regulatory requirements and ensure efficient Implementation into respective processes and documentation
Ensure adequate execution of core quality activities: CAPA, Management review, Complaint, internal / third party Audit, Change Control, Documentation Control, Validation, Traceability
In this role you help drive Sonova’s Growth journey. You partner with Senior Business Stakeholders and lead the implementation of continuous improvements in our SAP Ecosystem (eg. S/4 Hana, SAP ERP, TM, GTS, eWM, Ariba, Concur, VIM, IBP, Dell Boomi, BW, Hybris, GRC etc.). Tasks include:
Understand, define and scope new Change Requests and SAP Processes that deliver fast Business Improvements to Sonova
Lead and hold matrix responsibility for an agile and virtual Delivery Team of approx. 10-15 SAP Change Request Consultants located in Poland, North America and Asia
Plan, lead and budget SAP Change Requests on a global bi-monthly Release-train, approx. 200 CRs/y (each <50d effort)
Workshop user stories within end to end processes together with our global and local process owner community
Align Standard Solutions and global dependencies with our Enterprise Architecture Team
Synchronize Milestones and Staff Capacity with Program Management / Head of Business Applications
Manage Change Request Progress from a Quality, Scope, Time and Budget perspective and inform Senior Management in regular Change Request Board Meetings
Transition Change Request from CR Team to to Operations Team
Act as Scrummaster and coach team members in our Agile methodology DSDM
Ensure CR Solutions are following our Compliance Standards (Authorizations, CSV etc.)
Support and participate in S/4 Hana Upgrade Roadmap
Understand, define and scope new digital Business Models and SAP Processes that deliver Business Value to Sonova
Lead and hold matrix responsibility for an agile and virtual Delivery Team of approx. 5-10 SAP Project Consultants located in Poland, North America and Asia
Plan, lead and budget SAP Rollout-, Optimization- & Technology Projects on a global Roadmap
Workshop user stories within end to end processes together with our global and local process owner community
Align Standard Solutions and global dependencies with our Enterprise Architecture Team
Synchronize Milestones and Staff Capacity with Program Management / Head of Business Applications
Manage Project Progress from a Quality, Scope, Time and Budget perspective and inform Senior Management in regular Steering Committees
Transition ERP Projects from Build to Operations Team
Act as Scrummaster and coach team members in our Agile methodology DSDM
Ensure Project Solutions are following our Compliance Standards (Authorizations, CSV etc.)
Support and participate in S/4 Hana Upgrade Roadmap
Ensure harmonized HS Code classification for products globally, taking into considerations local specifications
Ensure revisions and updates on HS Code changes are closely monitored and implemented
Develop detailed knowledge of Sonova’s product portfolio to ensure adequate classification for HS Code and in some cases regarding Export Control classification
Initiate and manage binding tariff information globally
Support the operation and maintenance of software systems (databases) housing commodity codes, other governmental requirements and information/documents related to Import / Export documentation in the systems
Answer customer requests and provide the required documents
Manage HS Code disputes
Support in operational challenges regarding classification other customs and trade related questions
Support the project Team of the global annual Engagement Survey and monthly Pulse surveys to execute the project plan and ensure all milestones are reached on time
Assist with data analysis, reporting, running the relevant calculations and assessment, providing data in suitable formats throughout the engagement survey cycle. Thereby help the organization to get most insight from survey results, and identify key engagement drivers on global and local level, in order to improve and advance on employee engagement
Maintain data quality of the survey data base, including support of yearly data review and clean - up process, ensuring accuracy of data
Support or lead smaller local/one-topic surveys, as well as engagement assessment methods
Cooperate with the external providers in survey set up and analytics, create surveys, analysis and presentations in the system
Cooperate with teams responsible for communication, analytics as well as ca. 100 local HR organization worldwide
Understand, define and scope new digital Business Models and SAP Processes that deliver Business Value to Sonova
Lead and hold matrix responsibility for an agile and virtual Delivery Team of approx. 5-10 SAP Project Consultants located in Poland, North America and Asia
Plan, lead and budget SAP Rollout-, Optimization- & Technology Projects on a global Roadmap
Workshop user stories within end to end processes together with our global and local process owner community
Align Standard Solutions and global dependencies with our Enterprise Architecture Team
Synchronize Milestones and Staff Capacity with Program Management / Head of Business Applications
Manage Project Progress from a Quality, Scope, Time and Budget perspective and inform Senior Management in regular Steering Committees
Transition ERP Projects from Build to Operations Team
Act as Scrummaster and coach team members in our Agile methodology DSDM
Ensure Project Solutions are following our Compliance Standards (Authorizations, CSV etc.)
Support and participate in S/4 Hana Upgrade Roadmap
Ensure harmonized HS Code classification for products globally, taking into considerations local specifications
Ensure revisions and updates on HS Code changes are closely monitored and implemented
Develop detailed knowledge of Sonova’s product portfolio to ensure adequate classification for HS Code and in some cases regarding Export Control classification
Initiate and manage binding tariff information globally
Support the operation and maintenance of software systems (databases) housing commodity codes, other governmental requirements and information/documents related to Import / Export documentation in the systems
Answer customer requests and provide the required documents
Manage HS Code disputes
Support in operational challenges regarding classification other customs and trade related questions
Work as an integral member of the global procurement team to achieve and maintain upper-quartile performance of the Global Freight suppliers in order to support Sonova globally
Contribute to the development and delivery of the wider strategic goals of the global procurement function providing a category and sub category vision for Freight and providing procurement business partnering services to the Freight function globally. With key links into Regional and Local requirements when required
Provide strong support to Category Lead, in generating a clear sense of vision and purpose that inspires and challenges both the business and supply chain to pursue and deliver that vision
Develop strong commercial relationships with suppliers that continuously improves the value proposition provided by the supplier to Sonova
Overall management of Global Freight spend to
develop and maintain current supply market landscape
develop and maintain current supply market knowledge
define supplier capability and commercial evaluation matrix
negotiate and manage the contract cycle in line with business controls
develop and maintain long-term supplier performance management
Create an environment where ideas are pursued and delivered to improve supplier performance across the Freight spectrum
Realise innovation from the supply chain by bringing new thinking, new products, services and solutions
Work with OPEX team to embrace and embed best practice procurement policies, processes, procedures, governance, tools and commerciality within Freight category
Role model, coach, champion and lead in a way that creates an environment of high integrity, trust and commitment within your key stakeholder group and 4PL partners
Support Category Lead for all 3rd party spend covering all aspects of the end-to-end supply chain and ensuring that Value (i.e. Quality, Commercial & Delivery) is continually delivered
Identify business supply risks across the Freight category and ensure appropriate action is taken to manage risk
Lead procurement related projects as required by the procurement leadership team
To coordinate the MRP process for finished goods inventory, according to the department standard work and Sonova Group guidance, and monitor the placement of purchase orders on suppliers (including initial and final orders) and expediting as necessary
To run the processes required for management of inventory with an Sonova a third-party logistic service provider (E.g. Discrepancy management, inbound prioritisation, ad hoc stock checks)
Frequent monitoring of stock target levels, actual levels and projections to ensure optimum stocks are in place
To liaise with relevant stakeholders regarding order and supply issues and monitor data received from vendors
To support ( by information) for product launches and phase outs to ensuring optimised inventory levels at all stages of lifecycle
To provide system expertise and be accountable for data integrity in our systems (SAP, SAP/APO, Microsoft Excel, etc.)
To monitor the relevant KPI performance against key performance indicators and take information actions to close deviations from targets (e.g. inventory turns, stock levels, past due orders, safety stock.)
To participate in project and proactive improvement activities as required
Problem identification and implementation of the process improvements, customer satisfaction, cost reduction initiatives according to guidance
Maintain (Vendor, Customer, others) master data across group companies – creation, cleanup etc
Work with process owners & business users on finance process analysis, re-design & optimization
Drive & support adoption of global masterdata processes into group companies, understanding of controls, including anti-fraud measures in relation to master data field changes
Follow the company policies, understand the importance of master data accuracy and can apply data field governance principles
Support local key users with process adherance and systems functionalities
Maintain right level of process documentation, SOP, training materials, test cases
Participate in furhter ERP rollouts to the group companies
Work independently as well as with the team, supporting other team members
Project Manager Business Systems (SAP Change Requests)
Warszawa
Wygasła: 10.03.2023
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
In this role you help drive Sonova’s Growth journey. You partner with Senior Business Stakeholders and lead the implementation of continuous improvements in our SAP Ecosystem (eg. S/4 Hana, SAP ERP, TM, GTS, eWM, Ariba, Concur, VIM, IBP, Dell Boomi, BW, Hybris, GRC etc.). Tasks include:
Understand, define and scope new Change Requests and SAP Processes that deliver fast Business Improvements to Sonova
Lead and hold matrix responsibility for an agile and virtual Delivery Team of approx. 10-15 SAP Change Request Consultants located in Poland, North America and Asia
Plan, lead and budget SAP Change Requests on a global bi-monthly Release-train, approx. 200 CRs/y (each <50d effort)
Workshop user stories within end to end processes together with our global and local process owner community
Align Standard Solutions and global dependencies with our Enterprise Architecture Team
Synchronize Milestones and Staff Capacity with Program Management / Head of Business Applications
Manage Change Request Progress from a Quality, Scope, Time and Budget perspective and inform Senior Management in regular Change Request Board Meetings
Transition Change Request from CR Team to to Operations Team
Act as Scrummaster and coach team members in our Agile methodology DSDM
Ensure CR Solutions are following our Compliance Standards (Authorizations, CSV etc.)
Support and participate in S/4 Hana Upgrade Roadmap
Understand, define and scope new digital Business Models and SAP Processes that deliver Business Value to Sonova
Lead and hold matrix responsibility for an agile and virtual Delivery Team of approx. 5-10 SAP Project Consultants located in Poland, North America and Asia
Plan, lead and budget SAP Rollout-, Optimization- & Technology Projects on a global Roadmap
Workshop user stories within end to end processes together with our global and local process owner community
Align Standard Solutions and global dependencies with our Enterprise Architecture Team
Synchronize Milestones and Staff Capacity with Program Management / Head of Business Applications
Manage Project Progress from a Quality, Scope, Time and Budget perspective and inform Senior Management in regular Steering Committees
Transition ERP Projects from Build to Operations Team
Act as Scrummaster and coach team members in our Agile methodology DSDM
Ensure Project Solutions are following our Compliance Standards (Authorizations, CSV etc.)
Support and participate in S/4 Hana Upgrade Roadmap
Be our subject matter expert in data analysis; engineering 1st class outcomes from data
Be consistent in the mathematical accuracy of your analysis whilst working to deadlines
Be comfortable learning new systems and platforms and analyzing data from various sources
Create messages from varied data sources that have clarity and purpose
Create dashboards that professionally articulate raw data
Implement spend and pricing management platforms and software
Utilise and spread your knowledge of pricing and spend modelling techniques
Engage with technical and financial stakeholders to generate data-fed pipelines, spend and pricing analysis that is joined-up and that shows the links and failure points in the operation at the source of the data
Create analysis that can clearly articulate historic spend vs budget and link this to future Design to Cost principles
Find opportunities for value engineering / value add that are sited in data
Assess commercial data and find opportunities for positive P&L impacts
Remain current in your knowledge base in the field of data science
Deliver on the tasks set by the Director of Direct Materials and function Category Leaders
Supports and manages annual processes related to compensation for Sonova Group Companies, including the annual merit and bonus processes, in accordance with alignment and partnership with the Corporate Total Reward CoE team
Supports and manages the process around the long-term incentive (EEAP), as and if required
Ensures maintenance of the global job architecture and grading framework and benchmarking, including participation in compensation data surveys and support on building salary bands
Secures alignment with global colleagues to manage and oversee the compensation-related programs/projects with a strong focus on keeping stakeholders responsible for tasks and meeting timelines. Includes project planning, stakeholder management and communication cascades
Partners with global colleagues for key compensation initiatives such as compensation programs implementation, job grading/levelling, market benchmarking, tool development, and the design of short-term and long-term incentive programs, including alignment and compliance
Oversees and secures delivery of subject matter expertise and support to the HR Business Partners / Directors for compensation related issues
Develops and oversees the delivery of applicable compensation-based communications including programs, policies and guidance for the global businesses
Establishes and maintains program documentation, including plan descriptions, policies, guidelines and processes and procedures
Operates in compliance with all local, state and federal laws
Drive the month-end closing, rolling forecast and budget process for the functions and ensure submission in systems in line within corporate guidelines
Cost center and project controlling
Proper cost center accounting
Deviation analysis and implementation of corrective actions with cost center owner
Capitalization according to accounting guideline
Reporting and support to cost owners in managing costs
Compliance and execution of internal controls
Maintain & develop further standard management reports and data structures to ensure consistency and efficiency in tracking key KPIs
Provide financial and analytical support for cross-functional projects
Efficiency improvements and implementation of best practices
Supports and manages annual processes related to compensation for Sonova Group Companies, including the annual merit and bonus processes, in accordance with alignment and partnership with the Corporate Total Reward CoE team
Supports and manages the process around the long-term incentive (EEAP), as and if required
Ensures maintenance of the global job architecture and grading framework and benchmarking, including participation in compensation data surveys and support on building salary bands
Secures alignment with global colleagues to manage and oversee the compensation-related programs/projects with a strong focus on keeping stakeholders responsible for tasks and meeting timelines. Includes project planning, stakeholder management and communication cascades
Partners with global colleagues for key compensation initiatives such as compensation programs implementation, job grading/levelling, market benchmarking, tool development, and the design of short-term and long-term incentive programs, including alignment and compliance
Oversees and secures delivery of subject matter expertise and support to the HR Business Partners / Directors for compensation related issues
Develops and oversees the delivery of applicable compensation-based communications including programs, policies and guidance for the global businesses
Establishes and maintains program documentation, including plan descriptions, policies, guidelines and processes and procedures
Operates in compliance with all local, state and federal laws
Roll out and management of an effective S2P process, detailing all Source to Contract (S2C) and Purchase to Pay (P2P) delivery requirements
Manage the launch and frequent review / maintenance of the Sonova Procurement Policy, Corporate Procurement Procedure and all associated SOPs and Work Instructions
Reporting and communication of Procurement Policy adoption and compliance
Leads, defines, and gains approval of business needs and the translation of these needs into process or procedural requirements
Indirect management and influence of all members of the Corporate Procurement network, to ensure effective adoption of global process and standards
Supports the creation of processes and procedures to drive and monitor ESG commitments across our supplier base
Monitoring and reporting of Business Partner Due Diligence Process (BPDD)
Design, creation and implementation of a new, best in class Strategic Sourcing and Supplier Management Framework (SSMF), with all associated tools, templates and guidance for effective adoption across the Procurement network
Simplification and standardization (where applicable) of all S2C activity
Implementation of effective supplier management and re-evaluation process and lifecycle
Technical subject matter expertise (SME) in support of successful internal and external audits of Corporate Procurement
Has responsibility for delivering/supporting major procurement projects
External networking to develop best in class thinking, to support the ongoing Procurement evolution in Sonova
Providing production support to existing BW systems including 1st Level support
Develop systems specifications based on function requirements provided by the Manager, Finance Systems department or business directly
Consult and implement solutions based on system specifications and work on those independently
Document solutions; support solutions/users
Implement SAP BW on HANA specific modeling, using LSA++, Composite Providers and exposing BW objects in HANA Views, Operational Data Provisioning, ADSO, etc
Develop and handle hybrid scenarios – BW data models and HANA views as per the requirement
Support and optimize existing processes and data models
Develop and handle legacy objects and dataflow migration to BW4HANA ready objects
Model and handle various types of SAP extractors in modeling like ODP, SDA, LIS, FI, COPA, Generic, etc
Monitoring process chains and maintenance request
Support and optimize existing data models
Develop, test, implement ETL job schedules
BW query related user and Authorization management
Troubleshoot issues in development/configuration/reporting