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Collections Specialist
Sporna 1, Stare Miasto, Poznań
Wygasła: 01.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
As a member of Syndigo’s accounting team, the collections specialist is responsible for the collections of billed revenue with the ability to meet monthly collections targets and weekly cash targets. The role will be key to the success in delivering world class customer service to both internal and external customers
Duties and Responsibilities:
• Manage remedy tickets for collections team and resolve in a timely and accurate manner
• Meet stated financial goals and objectives on a monthly basis
• Ensure internal control and financial integrity is always maintained
• Works collaboratively with sales team to resolve client billing issues whilst delivering our White Glove Customer Service
• Manage customers assigned to the dunning process and address all issues raised in a timely manner
• Conducts calls and follow up emails on the assigned accounts
• Responsible for timely follow-up and regular updates to accounts receivable collections notes
• Complete and deliver any other tasks that may be assigned
The role is responsible for issuing all client invoices and their settlement for all Syndigo Europe companies. Syndigo Europe Companies are: Syndigo UK Ltd, Syndigo Europe SaS, Syndigo Polska, Wisebase Poland, Syndigo Germany;
The role will be responsible for the following tasks for the Syndigo Europe Entities:
Check all Closed Won Opportunities in Salesforce – Check Contract/Order to associated data entered by Sales Team for the closed opportunities
Work with Sales team to correct data errors where applicable
Create Sales Order and Invoices for all correct/complete Closed Won opportunities
Distribute all invoices to clients via email or agreed method where different in contract
Complete credit note corrections where required on invoicing errors in line with agreed
Create and Post all Intercompany invoices for European entities
Respond to all Sales Team and Client Queries
Work with US Billing Team to ensure Europe Monthly Billing is completed accuratetly and on time
For each european entity ensure there is clear, timely and accurate collections procdure:
Netsuite A/R Ledger for each entity to be the one data source of outstanding invoices
Ensure each entity has timely follow up and esclation procedures in procedures
Complete all collections procedures for Wisebase Poland; for other entities complete initial collections procedures and involve local sales teams where client conact in llovcal language required
Complete Month Aged Debt Analysis of each European entity A/R ledger
Key measures and targets:
All invoices for correctly closed won opportunities to be isssued and booked with 24 hours
Respond to all sales team and cleint Billing and collections emails within 24 hours
Bad debt not to exceed 0.5% of Billed revenue in year
DSO to be less than 60 days on average over the year
Aged debt over 90 days to be less 5% of total debt
WiseBase od 2012 roku umożliwia dostawcom i producentom utrzymanie oraz wygodne udostępnianie danych produktowych. Jesteśmy częścią międzynarodowej grupy Syndigo, która jest liderem w dziedzinie syndykacji wzbogaconych treści produktowych
Content Creation Studio (CCS) jest wyspecjalizowanym oddziałem WiseBase. Stale poszerzamy nasze portfolio usług i szukamy rozwiązań, które uzupełniają ofertę grupy Syndigo w zakresie tworzenia podstawowego i rozszerzonego contentu produktowego. Oddział jest zlokalizowany w Poznaniu, tworzy dane produktowe i treści dla rozpoznawalnych marek i sieci handlowych w całej Europie. Naszą misją jest dostarczanie wysokiej jakości contentu odpowiadającego oczekiwaniom marki w optymalnym czasie
W związku z dużą liczbą zagadnień związanych z analizą, raportowaniem i udostępnianiem danych, szukamy osoby, która przejmie obowiązki związane z ekstrakcją, analizą i interpretacją danych na stanowisku Junior Analyst w dziale Content Creation Studio
The role is part of the European Finance Team that supports the 6 Syndigo European operating entities (UK, France, Germany, Poland x2, Ireland) and 2 Dormant entities (UK and Switzerland). The role is responsible for the accounts payable and general ledger transaction processing for 3 allocated operating entities and would provide cover/support for other Accounts Assistants allocated operating entites
Tasks:
Processing supplier invoices in line with approval process
Performance of bi-monthly payment proposals
Post journals for all approved employee expense claims
Post journals for each payroll
Weekly reconciliation of bank accounts and post all bank transactions
Post monthly accrual journals provided by Accountant or Europe CFO
Communication with other departments
Ensuring an accurate and timely closure of the month
Supporting Accountant and FD when needed
Role will report to European CFO based in London
Role will work with:
Syndigo Management Team
European Finance Team
Syndigo Group Accounting Team in US
Outsourced Accountant, Auditor, Tax advisors in each country