Ocena ogólna pracodawcy
SMITH & NEPHEW sp. z o.o.
WARSZAWA, UL. OSMAŃSKA 12
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Archiwalne ( 254 )
Product Sales Manager - Advanced Wound Management, CEE
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 10.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor
Obowiązki:
- Managing a specific product in support of the overall Company strategy
- Developing a successful product/marketing strategy to meet and implement both short term and long-range objectives for assigned market segment product line(s)
- Monitoring customer requirements for both existing and future products
- Remaining constantly informed about competitor product lines, pricing and positioning of market share
- Providing product marketing or training presentations to sales representatives, healthcare professionals, and buying groups to promote product use
- Continually seeking new applications for company products based on market needs
- Staying up-to-date about medical/surgical/technical procedures and information by attending applicable seminars, classes and workshops for continuing education units
- Developing and maintaining strong working relationships with key customers within assigned market
- Defining strategy, product roadmap, and formal marketing/product requirements
- Playing a crucial role in defining the overall product and growth strategy for the Advanced Wound Management Franchise
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Manager, Global Customer Care, International Order Management SOEUR
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 09.05.2024
full-time
umowa o pracę
hybrid work
team manager
Obowiązki:
- Direct and coordinate the day-to-day activities of the Order Management team, ensuring the achievement of agreed-upon daily, weekly, and monthly KPIs and performance targets. Serve as the first point of escalation between the center and domestic Customer Service teams
- Process all sales orders received promptly, utilizing appropriate exception and communication processes when identifying any issues that may prevent us from meeting customer demands
- Proactively contribute to meeting and exceeding order management accuracy and turnaround targets for the department
- Support the day-to-day management and foster the growing customer adoption of automated and touchless orders
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Global TA Data Intelligence Specialist
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 09.05.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior), expert
Obowiązki:
- Partner with TA Leadership to gain feedback on current dashboards and reports to deliver a suite of reports meeting stakeholder requirements
- Through data and analytical insights, provide reports to drive S+N's enterprise TA strategies, performance and talent attraction efforts
- Apply expertise in quantitative and qualitative analysis, data mining and the presentation of data to see beyond the numbers, identify trends and influence strategies with data-based insights
- Stay up to date with industry trends in order to understand analytical capabilities outside of S+N and bring new expertise, capabilities and knowledge into the TA organisation and beyond
- Partner cross functionally to understand how we can create new processes for data extraction and build automation into our reporting capabilities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Team Manager OTC DACH & CEE (with German)
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 09.05.2024
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
- Operations Focus:
- • Spearhead end-to-end Order to Cash processes, ensuring seamless collection and cash allocation, with a keen eye on efficiency and effectiveness
- • Act as a pivotal escalation point for collectors, liaising with critical customers to swiftly resolve outstanding debts and minimize delays
- • Drive the establishment and achievement of targets for collections execution and reduction of aged debt, while meticulously coordinating operational KPIs delivery
- • Conduct thorough analysis of team performance, ensuring strict compliance with Quality Management Framework (QMF), OTC policies, and internal controls
- Leadership Focus:
- • Lead staff acquisition, recruitment, and onboarding processes, nurturing a high-performing team through effective administration and support
- • Provide dedicated support for operational queries, employee relations, and governance, fostering a culture of transparency and accountability through regular huddles and meetings
- • Champion performance reviews, development planning, and succession strategies, while offering guidance, mentorship, and coaching to empower team members
- • Act as the primary escalation point and single point of contact (SPOC) for both markets and other team leaders, ensuring smooth operations and promoting a continuous improvement mindset across the organization
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Financial Reporting Accountant with German
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 09.05.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Ensure transactions adhere to group standards and Sarbanes Oxley requirements, optimizing resource use and safeguarding assets
- Collaborate with the Finance Controller to monitor and implement changes for external tax and statutory reporting
- Provide high-quality, timely reporting for group and statutory purposes, including ad-hoc analysis and decision support
- Account for balance sheet integrity through reconciliations, resolving aged balances as necessary
- Support continuous improvement initiatives to reduce costs, enhance services, and mitigate compliance risks
- Foster strong relationships with transactional accounting teams and manage requests from auditors and relevant authorities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Indirect Tax Specialist
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 05.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Assist the Senior EMEA Indirect Tax Manager in preparing and submitting indirect tax returns using a VAT compliance tool, ensuring accuracy and timeliness
- Build relationships with various teams within the organization, collaborating to streamline the indirect tax compliance process and improve data gathering methods
- Provide compliance reports to the Cluster Controller and Senior EMEA Indirect Tax Manager, offering regular updates on the status of indirect tax activities
- Support the standardization of data gathering procedures by collaborating with data processing teams and monitor automated data downloads from the ERP system
- Collaborate with different teams to provide requested data to tax authorities and prepare voluntary disclosures in case of identified data errors
- Conduct sample checks of AP invoices for indirect tax accuracy, reconcile and test indirect tax data across EMEA countries, and monitor filings for consistency and potential adjustments impacting multiple countries
- Periodic dummy VAT audits across countries in the EMEA region
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Payroll Specialist with Spanish
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 05.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Enter and review payroll data on a weekly, bi-weekly, or monthly basis. Manage various aspects of employee processing including maintenance, tax information, direct deposits, new hires, and terminations
- Collaborating with HR personnel to ensure accurate and timely updates to employee records in the Workday system
- Oversee interfaces and reports between Workday HR and local payroll systems, ensuring smooth communication and data flow
- Conduct thorough audits of payroll data entry and employee status changes to guarantee precision before executing payroll processes
- Ensure timely and accurate administration of employee deductions like garnishments, insurances, and taxes, complying with regulations and remitting to the appropriate agencies or authorities
- Execute and audit payroll outbound interfaces to be sent to third party vendors
- Handling payroll queries
- Work as part of a cross-functional team on projects related to system upgrades for Workday, local Payroll, and Time & Attendance systems, contributing to enhancements and advancements in these areas
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Data Governance Specialist
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 05.04.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Manage and prioritize Data Governance mailbox requests within SLAs
- Collaborate with Syndigo system users for troubleshooting and master data uploads
- Resolve processing conflicts within the MDM team
- Perform item master data transactions: create, amend, and extend materials, source lists, purchase info records, vendors, customers, and manufacturing elements
- Develop and deliver training materials for implementing data governance processes
- Actively participate in data harmonization, process improvement workshops, and data cleansing activities
- Maintain MDM SOPs, Data Catalogues, and Dictionary
- Contribute to defining global MDM processes, implement data quality best practices, establish standards for auditing material master data, and work within a global data management function spanning divisions and regions. Utilize expertise across data domains, including Raw Materials, Intermediates, Finished Goods, Vendors, Customers, Finance, and Organizational Structure. Navigate multiple source systems such as SAP ECC5, ECC6, ECC4.7, BPCS, Movex, Axapta, Syndigo, Alation, etc. The data scope is continuously expanding and evolving
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Professional Services Sourcing and Contracts Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 05.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Providing Procurement Category input into the Global Professional Services Category Managers
- You will be accountable for the delivery of specific elements of the Professional Services Categories targets
- You will be responsible for the collection of suppliers, supply market, category and internal business data and information for elements of the Professional Services Categories
- You will be responsible for the communication of distribution of selected Category specific strategies to the relevant stakeholders as defined by the Global Category Professional Services Managers
- Leading and supporting sourcing and contracting activity for the Global Professional Services Category Managers
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Associate, Global Customer Care, International Order Management (with Portuguese)
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 05.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Process incoming sales orders promptly: Get to work on all sales orders as soon as they come in. If you spot any issues that might cause problems in meeting customer demands, be sure to follow the right procedures and communicate about it
- Help maintain order accuracy and speed: Contribute to making sure our department meets and even beats its accuracy and speed goals when handling orders
- Support Electronic Data Interchange (EDI): Play a role in helping us manage and expand the use of EDI, making it easier for customers to place "Perfect Orders" without errors
- Stay in touch with the Customer Service teams: Regularly communicate with our Domestic Customer Service teams and work quickly to resolve any problems that pop up
- Achieve company performance targets: Make sure to meet our Key Performance Indicator (KPI) goals for things like order accuracy, EDI management, order delivery times, invoice accuracy, and handling customer complaints
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Specialist, Ariba Catalogue & Enablement, PTO Services
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 03.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Provide Catalogue and Supplier Enablement support within project timeframes
- Create training materials and documentation and lead training using the appropriate tools
- Support category managers and Key partners in the development of catalogue and enablement strategy
- Support/Initiate commercial discussions with catalogue suppliers and suppliers marked for enablement,
- Support the design/documentation of catalogue content
- Coordinate internally catalogue content agreements, catalogue approvals and testing
- Coordinate the catalogue approval and activation flow (10%)
- Identify Gaps and propose continuous improvement measures
- Work closely with Category Management to resolve catalogue and/or enablement potential issues
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Tactical Sourcing
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 03.04.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsibility for the collection of quotes, negotiation, and finalisation of suppliers. Use of various procurement tools and technique for effective purchasing management
- Supply market analysis, develop category plan, spend analysis etc. for various requirements
- Maintain ongoing assessment of sourcing risks and proposed alternatives
- Monitor supplier performance and resolve issues and concerns
- Ensuring internal issues within categories are addressed and resolved in a timely manner
- Contribute to implement indirect sourcing strategies, rules, processes, and projects in relationship with relevant category, including selecting qualified supplier, conducting routine management, controlling costs, gaining business acceptance and implementation, etc
- Consistently seeking new areas of cost reduction, demand containment, specification optimization and value enhancement across all aspects of the business
- Ability to negotiate and sustain networking relationships
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Data Analyst
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 01.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Design, develop, and deploy high fidelity operational (visibility into what's happening now), strategic (track key performance indicators) and analytical (process data to identify trends, forecasts, and insights) reports and dashboards
- Support & maintain the analytics user experience, adoption and release management cycle of dashboard/report content, administration and user maintenance. Ensuring all procedural documentation is up to date
- Use standard customer engagement methods & tools for guided analytics, online training, and educational materials for the transfer/sharing of knowledge and mentor end-users
- Work with Data Engineers to drive automation, process improvements and resource productivity. Analyze and propose solutions to complex problems utilizing business and technical knowledge
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Associate, Ariba Support, PTO Services
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 01.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Management of the Ariba ticket queue
- Handling Ariba chat support line to support requestors
- Cooperation with stakeholders to resolve issues, and ability to train them on a one-to-one level
- Daily reporting of queue status
- Interaction with the Supplier Enablement team for vendor inclusion
- Familiarization with all current Ariba training materials and Quick Reference Guides
- Update of any training materials where gaps are identified or more explanation could be given
- Data analytics on orders, their status, and ensuring no orders get stuck in the process
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Procurement Buyer
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 01.03.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Work closely with the Requestor within the IT function, Requisition processing teams and the wider IT Procurement Team to fully understand the pipeline of tactical sourcing and IT renewal activity
- Fully understand the optimum route to market for new requests, and ensure the timeline for renewal activity is adhered to
- Execute all activity and governance procedures in line with the agreed IT Procurement Processes
- Run relevant market exercises to ensure requirements and savings are maximized
- Build excellent relationships with our local, regional and global suppliers and utilize the opportunity to explore innovation with internal stakeholders and the Supply Chain for the supply of goods and services
- Facilitating contract management activities and execution to ensure Suppliers remain compliant from a technical and commercial perspective
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Data Governance Specialist
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 28.02.2024
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Manage and prioritize Data Governance mailbox requests within SLAs
- Collaborate with Syndigo system users for troubleshooting and master data uploads
- Resolve processing conflicts within the MDM team
- Perform item master data transactions: create, amend, and extend materials, source lists, purchase info records, vendors, customers, and manufacturing elements
- Develop and deliver training materials for implementing data governance processes
- Actively participate in data harmonization, process improvement workshops, and data cleansing activities
- Maintain MDM SOPs, Data Catalogues, and Dictionary
- Contribute to defining global MDM processes, implement data quality best practices, establish standards for auditing material master data, and work within a global data management function spanning divisions and regions. Utilize expertise across data domains, including Raw Materials, Intermediates, Finished Goods, Vendors, Customers, Finance, and Organizational Structure. Navigate multiple source systems such as SAP ECC5, ECC6, ECC4.7, BPCS, Movex, Axapta, Syndigo, Alation, etc. The data scope is continuously expanding and evolving
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Professional Services Sourcing and Contracts Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 28.02.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Providing Procurement Category input into the Global Professional Services Category Managers
- You will be accountable for the delivery of specific elements of the Professional Services Categories targets
- You will be responsible for the collection of suppliers, supply market, category and internal business data and information for elements of the Professional Services Categories
- You will be responsible for the communication of distribution of selected Category specific strategies to the relevant stakeholders as defined by the Global Category Professional Services Managers
- Leading and supporting sourcing and contracting activity for the Global Professional Services Category Managers
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Data Analyst
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 21.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Design, develop, and deploy high fidelity operational (visibility into what's happening now), strategic (track key performance indicators) and analytical (process data to identify trends, forecasts, and insights) reports and dashboards
- Support & maintain the analytics user experience, adoption and release management cycle of dashboard/report content, administration and user maintenance. Ensuring all procedural documentation is up to date
- Use standard customer engagement methods & tools for guided analytics, online training, and educational materials for the transfer/sharing of knowledge and mentor end-users
- Work with Data Engineers to drive automation, process improvements and resource productivity. Analyze and propose solutions to complex problems utilizing business and technical knowledge
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Procurement Buyer
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 21.01.2024
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Work closely with the Requestor within the IT function, Requisition processing teams and the wider IT Procurement Team to fully understand the pipeline of tactical sourcing and IT renewal activity
- Fully understand the optimum route to market for new requests, and ensure the timeline for renewal activity is adhered to
- Execute all activity and governance procedures in line with the agreed IT Procurement Processes
- Run relevant market exercises to ensure requirements and savings are maximized
- Build excellent relationships with our local, regional and global suppliers and utilize the opportunity to explore innovation with internal stakeholders and the Supply Chain for the supply of goods and services
- Facilitating contract management activities and execution to ensure Suppliers remain compliant from a technical and commercial perspective
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Pricing Coordinator with English
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 22.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Implement and maintain products pricing structure: sales deals, list price, group prices across the customer base in SAP; retaining and filing appropriate documentation
- Proactive expiry management: preparation of expiry pricing reports and coordination with Sales/ Commercial team to ensure timely renewal
- Assist in sales analysis of customer base as necessary
- Investigating and resolving all price related disputes or discrepancy
- Regular cooperation with various teams: order management, customer service, collections, sales, finance, BI
- Assist Tenders and Commercial Team with pricing files preparation and calculation
- Written and verbal customer communication: follow-up, investigations, persuasion
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Procurement Buyer
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 22.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Work closely with the Requestor within the IT function, Requisition processing teams and the wider IT Procurement Team to fully understand the pipeline of tactical sourcing and IT renewal activity
- Fully understand the optimum route to market for new requests, and ensure the timeline for renewal activity is adhered to
- Execute all activity and governance procedures in line with the agreed IT Procurement Processes
- Run relevant market exercises to ensure requirements and savings are maximized
- Build excellent relationships with our local, regional and global suppliers and utilize the opportunity to explore innovation with internal stakeholders and the Supply Chain for the supply of goods and services
- Facilitating contract management activities and execution to ensure Suppliers remain compliant from a technical and commercial perspective
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Purchasing Card Administrator
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 19.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Monitoring and tracking p-card transactions using Concur
- Assisting in policy and procedures changes as needed and communicating it to customers and vendors
- Educating customers on proper use of p-card and policies
- Reviewing cardholder statements, receipts, and other documents to ensure compliance
- Processing information required to maintain organizational reporting and authorization hierarchy as required by the program
- Serving as liaison to Smith+Nephew for all p-card matters
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HRIS Workday Specialist
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 19.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Gathering and document user requirements
- Troubleshooting and resolving issues, suggesting improvements
- Ensuring effective change management and communication
- Maintaining "How To Guides" and conducting regular training
- Managing data cleansing and mass data uploads
- Assisting in testing new HR Technology releases
- Participating in system-related projects and enhancements
- Writing UAT test scripts and coordinating User Acceptance Testing
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
PTP Associate with German
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 18.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Ensure timely and accurate payment processing: follow the payment process accurately and in a timely manner, meet agreed service levels and targets for timelines and quality
- Maintain compliance with all relevant regulations: ensure that invoices comply with accountancy, tax, local, legal rules, and customer accounting standards
- Support month-end closing and other financial reporting activities
- Resolve vendor and internal customer queries accurately and on time (CRC)
- Participate in process improvement initiatives
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Professional Services Sourcing and Contracts Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 18.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Providing Procurement Category input into the Global Professional Services Category Managers
- You will be accountable for the delivery of specific elements of the Professional Services Categories targets
- You will be responsible for the collection of suppliers, supply market, category and internal business data and information for elements of the Professional Services Categories
- You will be responsible for the communication of distribution of selected Category specific strategies to the relevant stakeholders as defined by the Global Category Professional Services Managers
- Leading and supporting sourcing and contracting activity for the Global Professional Services Category Managers
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
FP&A Senior Finance Analyst
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 18.11.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- The position will support delivery of all core FP&A partnering activities, built on the foundations of delivering the annual budget, forecasts and appraisal cycles. In the role, you will work directly support your equivalent Finance Business Partner across all FP&A and many commercial business teams
- Outside the direct business team, you must work closely across Controllers & GBS to ensure end-to-end finance delivery to the management. Success in this role will require leveraging technology, a bias to establishing robust and documented processes, and having the resilience to work through standard processes maintained within the team
- Reporting to the FP&A Director – International Business Unit, you will be expected to contribute to help continuously improving FP&A and budgeting processes. You will also have a dotted line to your finance business partner and must ensure seamless delivery in a matrix organisation. You will role model genuine collaboration, enterprise-first thinking and a learning mindset – this is how you need and want to work every day. Flexibility will be required to balance and adjust priorities across shorter- and longer-term delivery requirements
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Financial Reporting Accountant (Nordic countries)
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 18.11.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Support the delivery of high-quality, timely reporting for group, management, and statutory purposes
- Ensure compliance with external financial reporting requirements, including IFRS and local statutory laws and regulations
- Troubleshoot and recommending solutions to the Financial Controller for technical and judgmental transactions to ensure that the Business Unit aligns with internal policies and controls and the relevant external accounting and statutory frameworks
- Produceing high-quality, timely reportings, budgeting and forecasting cycles
- Manage the requests from external and internal auditors, other advisors and relevant country Authorities
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HRIS Workday Specialist
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 06.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Gather and document user requirements
- Troubleshoot and resolve issues, suggest improvements
- Ensure effective change management and communication
- Maintain "How To Guides" and conduct regular training
- Manage data cleansing and mass data uploads
- Assist in testing new HR Technology releases
- Participate in system-related projects and enhancements
- Write UAT test scripts and coordinate User Acceptance Testing
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Real Estate Portfolio Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 06.09.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Manage and maintain the integrity of our global real estate portfolio, generating necessary reports and analysis
- Proactively track, manage, and report critical lease-related information to leadership, enabling informed real estate decisions
- Conduct monthly, quarterly, and annual review sessions, ensuring proper documentation and follow-up
- Support the Global Real Estate and Workplace Strategy team in related initiatives, including managing third-party broker partners
- Collaborate with finance on financial reporting, tracking, and business case development
- Assist in annual capital planning priorities and budgeting based on the business strategy
- Continuously evaluate real estate processes to identify improvement opportunities and enhance efficiency and service quality
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Customer Data Governance Lead
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 28.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- 1. Develop and implement data governance strategies:
- Define and execute the overall data governance roadmap, ensuring alignment with
- business objectives and acting as process owner for Customer Master data
- Establish policies, procedures, and standards for managing customer data throughout
- its lifecycle
- Collaborate with cross-functional teams to drive the adoption of data governance
- practices and foster a data-driven culture
- 2. Lead data quality initiatives:
- Identify data quality issues and implement corrective measures to improve the accuracy,
- completeness, and consistency of customer data
- Develop data quality metrics and monitor performance against established targets
- Design and implement data quality controls, validation rules, and data cleansing processes
- 3. Drive data governance projects and transformations:
- ii. Lead Data Governance Office meeting by interacting with stakeholders to define project
- scope, objectives, and deliverables
- iii. Ensure successful project implementation by monitoring progress, resolving issues,
- and providing regular status updates
- 4. Establish data governance frameworks and processes:
- Define and document data governance frameworks, including data classification,
- access controls, and data privacy guidelines
- Implement data governance processes and workflows to facilitate data stewardship,
- data ownership, and data lifecycle management
- Lead the creation, maintenance and monitoring of the Data Governance policies, processes,
- procedures, and playbooks for guiding the data management aspects
- 5. Collaborate with stakeholders:
- Engage with business leaders, data owners, and subject matter experts to understand
- data requirements, priorities, and challenges
- Foster strong relationships with cross-functional teams to drive data governance initiatives
- and gain support for data management practices
- Communicate effectively to promote awareness of data governance policies, procedures,
- and initiatives
- 6. Process Mapping and Redesign:
- Work closely with process owners and subject matter experts to review and revise existing process maps considering the proposed changes
- Collaborate with stakeholders to identify gaps, inefficiencies, and opportunities for process improvement during the change process
- Update process maps, workflows, and associated documentation to reflect the revised processes and ensure alignment with organizational objectives
- Analyse the potential impact of changes on existing process maps, including dependencies, interrelationships, and associated risks
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Order Management Specialist with Italian
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 28.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- process all sales orders received immediately, utilizing the appropriate exception and communication processes when any issue preventing our ability to match customer demands is identified
- proactively contribute to the order management accuracy and turnaround targets for the department are met and exceeded where possible
- support the day to day management and growing customer adoption of "Electronic Data Interchange" (EDI) by proactive support of the achievement of the "Perfect Order"
- communicate regularly with Domestic Customer Service teams and resolve issues identified with urgency
- meet company KPI targets related to order entry accuracy, EDI management, delivery cut off times, invoice accuracy and complaint resolution
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
OTC Senior Asssociate with German
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 28.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Contact customers to collect outstanding debt
- Coordinate customer’s queries with the relevant departments for dispute resolutions
- Manage customer administration needs to help them pay the invoices (send account statement, dunning letter, provide invoice copy when required)
- Manage assigned portfolio of customer accounts for debt reduction and age of receivables improvement according to set targets
- Report current status and flag any potential risks to Credit Controller
- Support cash operations
- Maintain customer credit limit
- Perform blocked order release related activities
- Proactively build Customer relationship, continually seek out ways to improve customer satisfaction, communication & query resolution
- Ensure compliance with collections policies and procedures
- Deliver training sessions for New Joiners on request
- Lead daily meetings on request
- Perform quality check
- End-to-end understanding of the process and local specifics related to the countries in scope
- Tower reporting metrics understanding
- Prepare updates on results on Team Lead/Process Lead request
- Update SOPs /manuals/work instructions on request
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Services Associate with German
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 28.06.2023
full-time
umowa o pracę
hybrid work
assistant
Obowiązki:
- Customer Service Delivery
- Deliver a quality and professional service to all customers
- Resolve day to day customer service enquiries, issues and complaints
- Ensure that all employee data is entered into Workday and associated HR systems in a timely, accurate and consistent manner, to agreed standards and targets
- Create and maintain documents, records and data to agreed procedures and standards
- Ensure the service management system reflects the nature of the query to ensure a high level of customer service satisfaction
- Action workflow requests in a timely and consistent manner
- Liaise with customers as required and in accordance with guidelines and parameters to ensure smooth operation of transactional services
- Ensure a high level of confidentiality is maintained in all aspects of work
- Ensure all corporate policies, standards and agreed HR Customer Service processes are adhered to by all staff, rectifying any non- conformities as appropriate
- Continuous Improvement
- Understand the needs of customers (internal and external) and continuously seek to improve customer service
- Understand all relevant performance indicators and use performance information to continually improve services
- Contribute towards the HR Customer Service Delivery strategy
- Coaching and Training
- Provide guidance and support to more junior members of the team
- Support with the delivery of training to new starters within the team
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Payroll Specialist with German
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 28.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Entry and review of the weekly, bi-weekly, or monthly payroll time data as required, employee maintenance, tax information, direct deposit, new hire, termination, and any other current employee processing
- Coordinate with Human Resource Department personnel on the timely and accurate updating of employee masterfile changes in Workday
- Manage interfaces and reports between Workday HR and local payroll systems
- Audit payroll data entry and employee status changes to ensure accuracy prior to payroll execution
- Ensure timely and accurate administration of employee garnishments, insurances, and taxes, ensuring proper withholding and remittance to appropriate agencies and authorities
- Work as a member of cross-GBS, a cross-functional team on projects related to system upgrades for Workday, local Payroll, and Time & Attendance systems
- Execute and audit payroll outbound interfaces to be sent to third-party vendors
- Execute tests in Workday and payroll test databases as they relate to outbound/inbound interfaces
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Team Manager - HR Customer Service Delivery
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 28.06.2023
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
- Ensure the delivery of a quality and professional service to all customers that meets HR & business objectives
- Manage the provision of timely, consistent support and advice to managers, employees, and external parties ensuring compliance with employment legislation, S+N and local policies and good employment practice
- Manage the effective and cost-efficient administration of end-to-end employee lifecycle transactional processes, including joiners, movers, leavers, pay changes, special leave types, and compensation and benefit administration for all employees and managers
- Manage the administration of the offer process for internal and external candidates, including standard offers, referencing, and the issue of contracts of employment and joining instructions
- Manage the provision of timely accurate advice to new starters regarding their induction, and S+N systems and processes
- Manage the administration of Reward/Benefit schemes on behalf S+N
- Ensure the retention of documents and filing in accordance with the requirements of S+N policies, Internal Audit and local legislative requirements
- Monitor and audit employee data and pay related transactions entered into Workday, Peopledoc, Servicenow & associated HR systems, in a timely, accurate and consistent manner
- Monitor the service management system to ensure the nature of the query is reflected to enable a high level of customer service satisfaction
- Ensure ticket & case requests are actioned in a timely and consistent manner
- Monitor the day-to-day performance and customer perception of the operation through statistical management and understanding customer requirements
- Monitor and resolve non-compliance, complaint, and critical management issues to resolution, escalating as appropriate and ensure causes and outcomes are fed into the continuous improvement process
- Contribute to the development and implementation of the HR Customer Service Delivery strategy to maximise cost effectiveness, align with business needs, comply with legal requirements and reflect current best practice benchmarks
- Identify and implement performance improvements to end to end processing to ensure the delivery of HR Customer Service Delivery is efficient and continuously improving
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Services Associate with French
Wrocław
Wygasła: 28.06.2023
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- Customer Service Delivery
- -Deliver a quality and professional service to all customers
- -Resolve day to day customer service enquiries, issues and complaints
- -Ensure that all employee data is entered into Workday and associated HR systems in a timely, accurate and consistent manner, to agreed standards and targets
- -Create and maintain documents, records and data to agreed procedures and standards
- -Ensure the service management system reflects the nature of the query to ensure a high level of customer service satisfaction
- -Action workflow requests in a timely and consistent manner
- -Liaise with customers as required and in accordance with guidelines and parameters to ensure smooth operation of transactional services
- -Ensure a high level of confidentiality is maintained in all aspects of work
- -Ensure all corporate policies, standards and agreed HR Customer Service processes are adhered to by all staff, rectifying any non- conformities as appropriate
- Continuous Improvement
- -Understand the needs of customers (internal and external) and continuously seek to improve customer service
- -Understand all relevant performance indicators and use performance information to continually improve services
- -Contribute towards the HR Customer Service Delivery strategy
- Coaching and Training
- -Provide guidance and support to more junior members of the team
- -Support with the delivery of training to new starters within the team
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Tactical Sourcing
Osmańska 12, Ursynów, Warszawa
Wygasła: 21.06.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Accountable for the delivery of stakeholder’s requirement for Indirect categories like Facilities, Marketing, IT, Learning and Development etc
- Responsible for the collection of quotes, negotiation, and finalisation of suppliers. Use of various procurement tools and technique for effective purchasing management
- Responsible to do supply market analysis, develop category plan, spend analysis etc. for various requirements
- Accountable for ensuring timely delivery of goods and services by supplier
- Maintain ongoing assessment of sourcing risks and proposed alternatives
- Monitor supplier performance and resolve issues and concerns
- Responsible for monitoring compliance and adherence to Smith & Nephew Procurement policies and procedures
- Responsible for ensuring internal issues within categories are addressed and resolved in a timely manner
- Contribute to implement indirect sourcing strategies, rules, processes, and projects in relationship with relevant category, including selecting qualified supplier, conducting routine management, controlling cost, gaining business acceptance and implementation, etc
- Consistently seek new areas of cost reduction, demand containment, specification optimization and value enhancement across all aspects of the business
- Ability to negotiate and sustain networking relationships
- Optimize sourcing procedures to attain maximum efficiency
- Drive improvements on delivery times, cost, and quality of materials from suppliers
- Business Engagement & Influence: Supports the alignment of the Category Strategies with key stakeholders and successful implementation of key Category initiatives (Cost, Risk, Quality)
- Value Delivery: Demonstrable achievement of the annual Category savings targets, increased spend under management (influence), support & delivery of the S&N innovation agenda
- Supplier Performance & Risk Management: Pro-active, Procurement Led supplier relationship management, critical Category risks identified, mitigated, and managed through dynamic plans
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Tactical Sourcing
Wrocław
Wygasła: 21.06.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Accountable for the delivery of stakeholder’s requirement for Indirect categories like Facilities, Marketing, IT, Learning and Development etc
- Responsible for the collection of quotes, negotiation, and finalisation of suppliers. Use of various procurement tools and technique for effective purchasing management
- Responsible to do supply market analysis, develop category plan, spend analysis etc. for various requirements
- Accountable for ensuring timely delivery of goods and services by supplier
- Maintain ongoing assessment of sourcing risks and proposed alternatives
- Monitor supplier performance and resolve issues and concerns
- Responsible for monitoring compliance and adherence to Smith & Nephew Procurement policies and procedures
- Responsible for ensuring internal issues within categories are addressed and resolved in a timely manner
- Contribute to implement indirect sourcing strategies, rules, processes, and projects in relationship with relevant category, including selecting qualified supplier, conducting routine management, controlling cost, gaining business acceptance and implementation, etc
- Consistently seek new areas of cost reduction, demand containment, specification optimization and value enhancement across all aspects of the business
- Ability to negotiate and sustain networking relationships
- Optimize sourcing procedures to attain maximum efficiency
- Drive improvements on delivery times, cost, and quality of materials from suppliers
- Business Engagement & Influence: Supports the alignment of the Category Strategies with key stakeholders and successful implementation of key Category initiatives (Cost, Risk, Quality)
- Value Delivery: Demonstrable achievement of the annual Category savings targets, increased spend under management (influence), support & delivery of the S&N innovation agenda
- Supplier Performance & Risk Management: Pro-active, Procurement Led supplier relationship management, critical Category risks identified, mitigated, and managed through dynamic plans
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
SAP Technical Solution Architect (ABAP)
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 27.05.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Participates in SAP related projects (releases and/or rollouts) and conducts requirement gathering, fit/gap analysis, CRPs, training, functional specification, testing, configuration, data conversion and solution governance
- Performs L3 support for live countries
- Ensures solution consistency and assists in facilitating the change leadership interventions within functional area and contributes to the Design Authority process by assessing impact of the new requests on the core solution
- Focus on continuous improvement, keeping up with industry and proactively advising the business of new capabilities that can help them support the company growth and strategy
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Territory Manager
Osmańska 12, Ursynów, Warszawa
Wygasła: 27.05.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Profitably sell the Business Units product portfolio so that the product group and overall territory sales targets are achieved
- Acquire, maintain and keep up-to-date and in-depth knowledge of the territory, including information on current customers, business potential, competitor activity and market trends
- Report monthly on sales activity, business prospects and competitor activity, and, at least, on a quarterly basis on sales performance, territory business plan and market trends
- Active monitoring and participation in tenders in the subordinate area. Responsibility for the disposal of tenders
- Continuously assess the territory and market to identify new business opportunities with existing customers and opportunities to add to the customer base
- Provide advice and training to customers on Smith & Nephew products to ensure high levels of user competence etc
- Follow up of all sales leads, customer inquiries and requests for assistance to ensure sales opportunities are maximized and the customer is provided with a first class service
- Liaison with colleagues from other parts of Smith & Nephew business to ensure that cross-business opportunities within the territory are maximized
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
EMEA Payroll Change Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 20.05.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
senior specialist (Senior)
Obowiązki:
- Assist in the leading of the Delivery plan (Roadmap and Programme Project Plan including People Change Plan) ensuring key milestones are met and dependencies managed
- Mobilize Programme and Project team resources and support all Delivery Teams to receive transitioning/migrating services
- Own the local Programme RAID (risks, actions, issues, decisions) log and take action to mitigate risks
- Lead on identifying dependencies and ensuring that they are managed successful
- Support the governing of the PMO and Transition/Migration methodology and ensure it is effective and updated
- Monitor the programme plan to ensure it stays within the wider programme business case
- Identify additional opportunities for business value delivery
- Align with the Project Change Manager to manage costs and delivery resources
- Actively manage delivery and relationships with 3rd party vendors/suppliers
- Facilitate business/change impact analysis to identify what is changing for each of the stakeholder group and assist in resource planning, training, and processes redesign
- Proactively work with project team to identify and assess stakeholders in context of change being introduced. Anticipate and manage stakeholder change readiness and resistance challenges and develop mitigation strategies
- Perform readiness assessment to measure awareness, desire, knowledge, ability and reinforcement of key stakeholders
- Assist in the development and management of a detailed local change management strategy and plan in collaboration with the project team and key stakeholders
- Develop and implement a communication and engagement plan to ensure that timely and appropriate level of information is provided to the stakeholders
- Work alongside the Payroll structure to develop and implement a training plan to ensure that teams impacted by the changes are upskilled and effectively retain the knowledge of new process, technology, and ways of working
- Ensure we remain compliant with the Global Delivery Governance structures
- Manage relationship with local Functional and Transformation Programme Managers to ensure that dependencies are managed effectively
- Support the management of the reporting relationship between GBS, HR and EPMO
- Act as backup for the single point of contact and escalation for all Global delivery issues associated with transitioning/migration services
- Guide and coach leaders and sponsors to establish and maintain the commitment necessary for the change
- Ensure realistic expectations are maintained through effective stakeholder engagement and management
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Tender Specialist
Warszawa
Wygasła: 19.05.2023
pełny etat
umowa o pracę
praca zdalna
praca hybrydowa
praca hybrydowa
starszy specjalista (Senior)
Obowiązki:
- Proces przetargowy:
- Utrzymywanie silnej komunikacji pomiędzy Działem Zamówień Publicznych a Firmą i Klientami (publicznymi/ prywatnymi)
- Szczegółowa analiza formalno-prawna dokumentacji przetargowej (w tym analiza warunków umowy) w celu odniesienia sukcesu przy wyniku przetargu
- Kompleksowe przygotowywanie ofert w przetargach publicznych zgodnie z SWZ oraz ustawą PZP
- Koordynacja całego procesu przygotowania i składania ofert przetargowych (współpraca z Działem Sprzedaży) oraz monitorowanie i odpowiedzialność za terminowość składania wymaganych dokumentów na wezwanie
- Bieżące wsparcie formalno-prawne (ustawa PZP) dla pozostałych Działów Spółki
- Praca administracyjna:
- Aktualizowanie danych w bazie przetargowej
- Nadzór nad prawidłowym obiegiem dokumentów. Archiwizacja, zapewnienie kompletności i aktualności niezbędnej dokumentacji
- Udział w przygotowaniu umów
- Proste tłumaczenia dokumentów przetargowych
- Sporządzanie raportów podsumowujących z prowadzonych postępowań i innych raportów zgodnie z zapotrzebowaniem Spółki
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
OTC Senior Associate with French
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 19.05.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Contact customers to collect outstanding debt
- Coordinate customer’s queries with the relevant departments for dispute resolutions
- Manage customer administration needs to help them pay the invoices (send account statement, dunning letter, provide invoice copy when required)
- Manage assigned portfolio of customer accounts for debt reduction and age of receivables improvement according to set targets
- Report current status and flag any potential risks to Credit Controller
- Support cash operations
- Maintain customer credit limit
- Perform blocked order release related activities
- Proactively build Customer relationship, continually seek out ways to improve customer satisfaction, communication & query resolution
- Ensure compliance with collections policies and procedures
- Deliver training sessions for New Joiners on request
- Lead daily meetings on request
- Perform quality check
- End-to-end understanding of the process and local specifics related to the countries in scope
- Tower reporting metrics understanding
- Prepare updates on results on Team Lead/Process Lead request
- Update SOPs /manuals/work instructions on request
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
OTC Senior Asssociate with German
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 19.05.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Contact customers to collect outstanding debt
- Coordinate customer’s queries with the relevant departments for dispute resolutions
- Manage customer administration needs to help them pay the invoices (send account statement, dunning letter, provide invoice copy when required)
- Manage assigned portfolio of customer accounts for debt reduction and age of receivables improvement according to set targets
- Report current status and flag any potential risks to Credit Controller
- Support cash operations
- Maintain customer credit limit
- Perform blocked order release related activities
- Proactively build Customer relationship, continually seek out ways to improve customer satisfaction, communication & query resolution
- Ensure compliance with collections policies and procedures
- Deliver training sessions for New Joiners on request
- Lead daily meetings on request
- Perform quality check
- End-to-end understanding of the process and local specifics related to the countries in scope
- Tower reporting metrics understanding
- Prepare updates on results on Team Lead/Process Lead request
- Update SOPs /manuals/work instructions on request
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Payroll Specialist with German
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 19.05.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Entry and review of the weekly, bi-weekly, or monthly payroll time data as required, employee maintenance, tax information, direct deposit, new hire, termination, and any other current employee processing
- Coordinate with Human Resource Department personnel on the timely and accurate updating of employee masterfile changes in Workday
- Manage interfaces and reports between Workday HR and local payroll systems
- Audit payroll data entry and employee status changes to ensure accuracy prior to payroll execution
- Ensure timely and accurate administration of employee garnishments, insurances, and taxes, ensuring proper withholding and remittance to appropriate agencies and authorities
- Work as a member of cross-GBS, a cross-functional team on projects related to system upgrades for Workday, local Payroll, and Time & Attendance systems
- Execute and audit payroll outbound interfaces to be sent to third-party vendors
- Execute tests in Workday and payroll test databases as they relate to outbound/inbound interfaces
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Team Manager - HR Customer Service Delivery
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 19.05.2023
full-time
umowa o pracę
hybrid work
manager / supervisor, team manager
Obowiązki:
- Ensure the delivery of a quality and professional service to all customers that meets HR & business objectives
- Manage the provision of timely, consistent support and advice to managers, employees, and external parties ensuring compliance with employment legislation, S+N and local policies and good employment practice
- Manage the effective and cost-efficient administration of end-to-end employee lifecycle transactional processes, including joiners, movers, leavers, pay changes, special leave types, and compensation and benefit administration for all employees and managers
- Manage the administration of the offer process for internal and external candidates, including standard offers, referencing, and the issue of contracts of employment and joining instructions
- Manage the provision of timely accurate advice to new starters regarding their induction, and S+N systems and processes
- Manage the administration of Reward/Benefit schemes on behalf S+N
- Ensure the retention of documents and filing in accordance with the requirements of S+N policies, Internal Audit and local legislative requirements
- Monitor and audit employee data and pay related transactions entered into Workday, Peopledoc, Servicenow & associated HR systems, in a timely, accurate and consistent manner
- Monitor the service management system to ensure the nature of the query is reflected to enable a high level of customer service satisfaction
- Ensure ticket & case requests are actioned in a timely and consistent manner
- Monitor the day-to-day performance and customer perception of the operation through statistical management and understanding customer requirements
- Monitor and resolve non-compliance, complaint, and critical management issues to resolution, escalating as appropriate and ensure causes and outcomes are fed into the continuous improvement process
- Contribute to the development and implementation of the HR Customer Service Delivery strategy to maximise cost effectiveness, align with business needs, comply with legal requirements and reflect current best practice benchmarks
- Identify and implement performance improvements to end to end processing to ensure the delivery of HR Customer Service Delivery is efficient and continuously improving
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Car Fleet Specialist
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 06.05.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Manage company cars as applicable for markets (UK & Nordic Countries)
- Vendor management – ALD Automotive – monitor admin services provided by ALD relating to fleet – car re-allocation/traffic penalty notices/end of lease costs/mileage pool charges/accident management
- Prepare and produce regular journals and reports to facilitate taxation authority obligations
- Tracking of accidents, insurance claims, traffic penalty notices, misfuelling incidents
- Driving license checks for new starters and more regularly where this is applicable
- Ensure any compulsory driver training is completed
- Central point of contract for payroll teams as and when necessary
- Manage cross-site billing
- Educate and train management and car drivers on car procedure and policy
- Working closely with Procurement to provide information and specialist knowledge on all fleet matters, policies and procedures
- Provides expert guidance and deals with queries for anything in Fleet COE scope
- Report Fleet performance to the Fleet COE lead
- Address all queries resulting from non-application of policy, employees complaints, exceptions to policy procedure etc
- Be one of the contacts for leasing companies across Fleet COE scope
- Meeting with suppliers and identify cost savings where appropriate
- Work with GBS HR Services to provide access to Fleet support services and knowledge material via the GBS portal
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Service Delivery Manager Modern Collaboration
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 06.05.2023
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Service Management:
- Responsible for delivering IT services throughout the service lifecycle within the agreed service levels. Identify service vendors, establish services, and manage vendor performance
- Manage and provide visibility on the maintenance of Collaboration platform availability, reliability, maintainability, outage serviceability & continuity requirements against the cost-justified service and operating/service level agreements for the service
- Plan, direct and coordinate the efforts of suppliers’ operations teams to manage and maintain BAU service, program portfolio, and the provision of the Collaboration platform
- Oversee the general health of the live service required to meet business requirements
- Oversee implementation of, and adherence to, security standards (security strategy set by Security Architecture)
- Ensure ongoing architectural integrity of the service throughout its lifecycle
- Ensure that all IT Service Management processes, Service Level Agreements, and Underpinning Contracts are appropriate for the agreed service level targets
- Delivery Management:
- Plan, Lead and deliver project and enhancement delivery in an agile manner
- Evaluating existing technologies and services and identifying improvements in the voice/video/collaboration infrastructure. Monitoring corporate and remote telecommunications systems to identify technical operating problems with partners
- Lead the delivery execution of the Unified Collaboration projects to achieve scope, schedule, financial & quality commitments through operating a metrics-based management system, ensuring adherence to principles and standards in the solution lifecycle management process
- Collaborate and leverage IT competency centers and shared services
- Ensure the project success metrics are met
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Coordinator with Dutch
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 13.04.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- First point of contact to our customer base for HR queries
- Provide support to our customer base on all core processes provided by HR Services
- Caseload management, responding to all employee HR queries within agreed SLAs and in line with the processes of the Global Business Services function
- Escalate tasks as appropriate to the broader HR team within agreed SLA
- Follow-up cases to resolution
- Review and approve notifications in Workday in line with processes
- Produce relevant paperwork in line with agreed processes and timelines
- Administrative and system support on all HR Cycles as required including on-boarding, off-boarding, performance management cycle
- Maintain Personnel files
- Adherence to metrics and work within agreed Service Level Agreements
- Minimal error rates and dissatisfied customers
- Involvement in projects as required
- Support the Employee Rewards Scheme (GEM)
- Support Great Place to Work (GPTW)
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Order Management Team Leader
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 13.04.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
manager / supervisor, team manager
Obowiązki:
- Direct and coordinate day-to-day activity of Order Management team and ensure achievement of agreed daily/weekly/monthly KPIs and performance targets. First point of escalation between centre and domestic Customer Service teams
- Process all sales orders received immediately, utilising the appropriate exception and communication processes when any issue preventing our ability to match customer demands is identified
- Proactively contribute to the order management accuracy and turnaround targets for the department are met and exceeded where possible
- Support the day to day management and growing customer adoption of "Electronic Data Interchange" (EDI) by proactive support of the achievement of the "touchless order"
- Communicate regularly with Domestic Customer Service teams and resolve issues identified with urgency
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Finance Advisor - Global ENT and EMEA Robotics
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 13.04.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
expert
Obowiązki:
- Finance Business Partnering with the franchise leadership to ensure their understanding of performance and produce insightful reports that facilitate decision-making and highlight opportunities and risks
- Support the commercial business in the preparation of business cases to support investment proposals
- Get the basics right - lead and make the necessary improvement to data quality and content of reports/analysis in support of the business
- Perform in-depth analysis to provide insight, identify and quantify opportunities or understand risks
- To be successful in the role, you need to be able to resolve complex problems as they arise and find innovative solutions
- As such, we need people who want to act as thought partners in the team to define and leverage industry best practices in the way Smith & Nephew delivers the FP&A processes
- Provide ad-hoc assistance with franchise projects as required
- Act as a thought partner in the team to define and leverage industry best practices in the way Smith & Nephew delivers the FP&A processes
- Get the basics right - lead and do the necessary improvement of data quality and content of reports/analysis in support of the business
- To be successful in this team you need to want to contribute to and actively promote a continuous improvement agenda that creates great processes. If you want to just deliver the status quo – this is not the team for you
- Digitalisation – drive efficiency and insight through adoption and implementation of digital spanning visualisation, processing, and analysis tools
- Comply with information management practices - ensure confidential information is safeguarded
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Global HRIS Reporting and Analytics Specialist (Workday)
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 13.04.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Lead requirements gathering for design, development, and delivery of high-quality reporting solutions, included reports, dashboards, discovery boards and Worksheets in Workday
- Manage and execute standard and ad-hoc reporting projects, enhancements and business as usual requests, to successful completion against agreed objectives and timelines
- Identify and implement improvements that optimize the intake, requirements gathering, data validation, data analysis, and output design processes
- For reporting and analytics, investigate situations to diagnose underlying causes, look to resolve issues, and/or provide effect solutions or workarounds that assist recovery
- Contribute to the evaluation of all requests for change in reporting scope or requirements, development of user acceptance and deployment plans, coordination of training, and other necessary support
- Within the Workday application, assess data sources to optimize quality and accuracy of reporting output. Work cross-functionally as needed to enable data architecture and solutions that best meet the analytics and reporting needs of the business
- Prepare standard and ad-hoc reports that provide insights and trends to support data quality, operational activities, and continuous improvements initiatives. Build, develop, and maintain repeatable, accurate, and credible metrics, dashboards, and reports, which will often require leading cross-functional efforts to build alignment and standardize definition for the business
- Support the development of self-sufficiency in end users through effective training, troubleshooting and user adoption education
- Communicate complex concepts to non-technical business stakeholders across the entire analytic cycle, from question identification through results interpretation, and including communication about data integrity
- Ensure all reporting processes are followed in line with audit and compliance
- Act as a testing lead for bi-annual Workday releases to define scope, plan the testing strategy for any system changes and enhancements related to reporting and analytics
- Provide hands-on Tier 2/3 operational support for reporting and analytics issues, including complex questions and change requests using case management application
- Participate in special projects with staff as directed and other duties assigned
- Act as a champion for customer focus and listen to and communicate with customers and stakeholders effectively; ensuring that procedures and systems are in place to inform and receive feedback from service users, partners, stakeholders and colleagues, and evaluating that feedback, taking appropriate action to secure continuous improvement
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Audit/Risk Discovery Specialist
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 13.04.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Identifying HR technology data quality requirements, providing sufficient support and solutions ensuring that all data privacy/governance requirements are met
- Ensuring solutions and advice provided are in accordance with statutory requirements & S+N policies and in a way that positively impacts customer effectiveness, efficiency, confidence and data integrity
- Safeguarding the governance, adherence to policy and integrity of the HR platforms
- Complying with core requirements applicable to international transfers of Personal Data. In particular, the requirements to have Appropriate Safeguards in place and to carry out Transfer Impact Assessments (TIAs) for international data transfers to Workday and its sub-processors and S+N’s intra-group Personal Data transfers relevant to Workday
- Regularly and when instructed to, completing data quality audits, ensuring corrective actions are put in place for any deviations. Ensure that the HR data architecture and data flows are aligned and clearly documented
- Supporting quarterly and annual audit administration to ensure Workday and HR processes and controls are Sarbanes Oxley Complaint (SOX). Working with all necessary stakeholders in HR, GBS, Payroll and IT to ensure audit administration is completed on time and that any deviations are properly recorded and resolved
- Acting as a champion for customer focus, listening to and communicating with customers and stakeholders effectively; ensuring that procedures and systems are in place to inform and receive feedback from service users, partners, stakeholders and colleagues, and evaluating that feedback, taking appropriate action to secure continuous improvement
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Compliance Specialist
Osmańska 12, Ursynów, Warszawa
Wygasła: 25.03.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Conduct global validations – The Compliance Specialist will support the including planning, fieldwork (transactional testing, document review and process assessments/interviews), reporting and corrective/preventative action (CAPAs) development- to provide assurance that anti-bribery and corruption controls have been effectively implemented in our global markets and in third party entities that do work on our behalf, such as distributors or vendors
- Fieldwork Testing involves working with financial records, which may not be in English, from various systems; confirmation that transactions adhere to global and local standards; and ability to assess the severity of potentially non-compliant transactions. Reporting includes writing up the audit findings and making CAPA recommendations
- Post fieldwork, the role will support the closure of CAPAs by confirming adequate evidence has been provided by stakeholders to prevent recurrence of failure
- Through testing, support the identification of inconsistencies or lack of clarity in anti-bribery and corruption controls and provide recommendations on how to improve these controls, including by identifying entity-level best practices and sharing them globally
- Work with Compliance Management on ad-hoc projects to develop new and innovative methods to test compliance with global anti-bribery laws, such as the U.S. Foreign Corrupt Practices Act (FCPA) or UK Bribery Act; medical device industry codes, such as MEDTECH or AdvaMed; and Smith & Nephew's global policies and procedures, particularly those focused on preventing bribery and corruption
- Assist in other departmental activities as determined by the department manager
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Compliance Specialist
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 25.03.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Conduct global validations – The Compliance Specialist will support the including planning, fieldwork (transactional testing, document review and process assessments/interviews), reporting and corrective/preventative action (CAPAs) development- to provide assurance that anti-bribery and corruption controls have been effectively implemented in our global markets and in third party entities that do work on our behalf, such as distributors or vendors
- Fieldwork Testing involves working with financial records, which may not be in English, from various systems; confirmation that transactions adhere to global and local standards; and ability to assess the severity of potentially non-compliant transactions. Reporting includes writing up the audit findings and making CAPA recommendations
- Post fieldwork, the role will support the closure of CAPAs by confirming adequate evidence has been provided by stakeholders to prevent recurrence of failure
- Through testing, support the identification of inconsistencies or lack of clarity in anti-bribery and corruption controls and provide recommendations on how to improve these controls, including by identifying entity-level best practices and sharing them globally
- Work with Compliance Management on ad-hoc projects to develop new and innovative methods to test compliance with global anti-bribery laws, such as the U.S. Foreign Corrupt Practices Act (FCPA) or UK Bribery Act; medical device industry codes, such as MEDTECH or AdvaMed; and Smith & Nephew's global policies and procedures, particularly those focused on preventing bribery and corruption
- Assist in other departmental activities as determined by the department manager
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sales Operations & BI Analyst for DACH
Osmańska 12, Ursynów, Warszawa
Wygasła: 19.01.2023
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Sales analytics; support sales management execution and tracking by leveraging multiple data sources from data warehouses to manage extraction for the analysis of franchise and brand performance, strategic events, and sales pipeline. Synthesize analytics results to provide actionable insights to business stakeholders
- Rewards; manage field sales Contest and Awards Reporting. Ensure timely, accurate awards and promotion reporting, create and manage to an end of year National Sales Meeting timeline & deliverables. Work with sales operations leads in the country clusters to develop the KPI's, dashboards and reports to ensure the biggest impact possible in our reporting
- Sales Force Effectiveness; support effectively the execution and implementation of initiatives by providing data or by supporting in the maintenance and administration of solutions and tools. For example in areas like; sales force sizing and deployment, CRM, segmentation & targeting, business planning, or other initiatives to maximize sales productivity
- Incentive Management; use in-depth knowledge of field force incentive compensation systems and plans across Smith & Nephew to support in scheme calculation, adjustments or with queries from the field force. Support the business in providing consolidated dashboards related to Incentive compensation and performance versus variable pay
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Administrative Assistant
Osmańska 12, Ursynów, Warszawa
Wygasła: 01.01.2023
full-time
umowa o pracę
full office work
assistant, junior specialist (Junior)
Obowiązki:
- Fulfills receptionist responsibilities (work in the office)
- Coordinates the receipt and dispatch of mail
- Is the contact person for the office landlord
- Monitors the maintenance of the office premises
- Supervises office regular small repair and cleaning
- Co-organizes corporate events (sales conferences etc.)
- Coordinates senior managers’ travels
- Undertake other responsibilities and tasks related to the business interests of the Company
- Explains technical information within the team
- Provides solutions to problems; also in situations that are atypical or infrequently occurring
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Data Analyst
Wrocław
Wygasła: 22.12.2022
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Design, develop, and deploy high fidelity operational (visibility into what's happening now), strategic (track key performance indicators) and analytical (process data to identify trends, forecasts, and insights) reports and dashboards. The implementation process shall follow industry standards and best practices to ensure the security of information and user access points when deploying Business Analytical solutions
- Support & maintain the analytics user experience, adoption and release management cycle of dashboard/report content, administration and user maintenance. Ensuring all procedural documentation is up to date
- Use standard customer engagement methods & tools for guided analytics, online training, and educational materials for the transfer/sharing of knowledge and mentor end-users
- Work with Data Engineers to drive automation, process improvements and resource productivity. Analyze and propose solutions to complex problems utilizing business and technical knowledge
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Data Analyst
El Coyol, Costa Rica
Wygasła: 22.12.2022
full-time
umowa o pracę
home office work
hybrid work
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Responsible for executing analytics tests to monitor compliance with key Compliance program requirements and to provide early warning of potential violations or adverse trends. Conducts initial assessment of potential red flags, liaising with OEC colleagues and referring matters for investigation as required
- Role will contribute input into the design of analytic tests to support assurance over emerging compliance risks. To be proactive at keeping oneself informed and educated of emerging compliance risks in the industry to support design of tests
- Role will provide data to support Compliance Validation Assignments in a timely manner based on the agreed data analytic tests to be run
- Role will prepare reports to measure the effectiveness of the global Compliance program and to measure the effectiveness of defined improvement efforts
- Supports market-specific monitoring activities through the design and provision of bespoke data sets
- As directed will support the preparation of reporting content for Compliance oversight committees including: Board Culture & Compliance Committee, Group Executive Compliance Committee and Regional Compliance Committees
- Responsible for ensuring accuracy and consistency of data and reports
- Supports Investigations through the provision and analysis of data as required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Payroll Specialist with English
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 22.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Entry and review of the weekly, bi-weekly or monthly payroll time data as required, employee maintenance, tax information, direct deposit, new hire, terminated and any other current employee processing
- Coordinate with Human Resource Department personnel on the timely and accurate updating of employee masterfile changes in Workday
- Manage interfaces and reports between Workday HR and local payroll systems
- Audit payroll data entry and employee status changes to ensure accuracy prior to payroll execution
- Ensure timely and accurate administration of employee garnishments, insurances and taxes, ensuring proper withholding and remittance to appropriate agencies and authorities
- Work as a member of cross-GBS, cross-functional team on projects related to system upgrades for Workday, local Payroll and Time & Attendance systems
- Execute and audit payroll outbound interfaces to be sent to third party vendors
- Execute tests in Workday and payroll test databases as they relate to outbound/inbound interfaces
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
OTC Associate with French
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 22.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Contact customers to collect outstanding debt
- Coordinate customer’s queries with the relevant departments for dispute resolutions
- Manage customer administration needs to help them pay the invoices (send account statement, dunning letter, provide invoice copy when required)
- Manage assigned portfolio of customer accounts for debt reduction and age of receivables improvement according to set targets
- Report current status and flag any potential risks to Credit Controller
- Support cash operations
- Maintain customer credit limit
- Perform blocked order release related activities
- Proactively build Customer relationship, continually seek out ways to improve customer satisfaction, communication & query resolution
- Ensure compliance with collections policies and procedures
- Deliver training sessions for New Joiners on request
- Lead daily meetings on request
- Perform quality check
- End-to-end understanding of the process and local specifics related to the countries in scope
- Tower reporting metrics understanding
- Prepare updates on results on Team Lead/Process Lead request
- Update SOPs /manuals/work instructions on request
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Order Management Specialist with Spanish
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 22.12.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- support all aspects of order entry and order management for sales and consignment orders received for assigned geography (Spain)
- ensure all orders are processed accurately and on time, within agreed KPI targets
- work closely with in-country Customer Service teams to ensure complete alignment on deliverables and all necessary customer communication is completed
- process all sales orders received immediately, utilizing the appropriate exception and communication
- processes when any issue preventing our ability to match customer demands is identified
- proactively contribute to the order management accuracy and turnaround targets for the department are met and exceeded where possible
- support the day to day management and growing customer adoption of "Electronic Data Interchange" (EDI) by proactive support of the achievement of the "Perfect Order"
- communicate regularly with Domestic Customer Service teams and resolve issues identified with urgency
- meet company KPI targets related to order entry accuracy, EDI management, delivery cut off times, invoice accuracy and complaint resolution
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Warehouse Administrator
Warszawa
Wygasła: 20.11.2022
full-time
umowa o pracę
full office work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Physical warehousing and shipping / Loaner / Demo operations/ Returns Management/ / Logistics;
- Work closely with the Supply Chain Manager PL to develop supply chain strategies that support the business and aim to provide competitive advantage;
- Ensuring the proper functioning of the warehouse in terms of receptions (from suppliers/plant abroad/customers), issues and returns;
- Keeping the required warehouse/distribution documentation;
- Control over loan’s reservation/calendar
- Ensuring the proper functioning of the warehouse in terms of entering the goods into the system (SAP/MyMediset) on the basis of documents (invoice / delivery note);
- Control over and issuing of documents (pick lists/delivery notes/ protocols for customers);
- Explaining and reporting claims (from customers/sales reps), NCF Tool
- Cooperation with couriers; transport organization; completing transport documents;
- Picking and Packaging of goods for shipment in accordance with orders from customers;
- Control over the stock levels, working on the reducing of inventory,
- Cooperation with other company departments in the country (Sales / Customer Service) and abroad;
- Periodic stock counting in a warehouse;
- Working on verification and clarifying discrepancies and preparing inventory documentation;
- Maintenance of the order in the warehouse/st loc
- Perform all activities in compliance with relevant GMP (GDP) and Quality System standards,
- Maintain high standards of Health & Safety across the field in accordance with the Company’s Health & Safety policy, Quality system
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
OTC Senior Associate with German
Wrocław
Wygasła: 15.10.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Contact customers to collect outstanding debt
- Coordinate customer’s queries with the relevant departments for dispute resolutions
- Manage customer administration needs to help them pay the invoices (send account statement, dunning letter, provide invoice copy when required)
- Manage assigned portfolio of customer accounts for debt reduction and age of receivables improvement according to set targets
- Report current status and flag any potential risks to Credit Controller
- Support cash operations
- Maintain customer credit limit
- Perform blocked order release related activities
- Proactively build Customer relationship, continually seek out ways to improve customer satisfaction, communication & query resolution
- Ensure compliance with collections policies and procedures
- Deliver training sessions for New Joiners on request
- Lead daily meetings on request
- Perform quality check
- End-to-end understanding of the process and local specifics related to the countries in scope
- Tower reporting metrics understanding
- Prepare updates on results on Team Lead/Process Lead request
- Update SOPs /manuals/work instructions on request
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
HR Coordinator - Global Mobility
Wrocław
Wygasła: 15.10.2022
full-time
umowa o pracę
home office work, hybrid work
manager / supervisor
Obowiązki:
- Enable successful co-ordination of Global Mobility administration, in collaboration with internal stakeholders and third party vendors
- Coordinate collation of assignee data (including a review of base salary/grade alignment) to enable accurate assignment initiation though third party vendor(s)
- Act as main point of contact to handle customer queries/requests on Global Mobility policies and escalate exceptions where required
- Liaise with key stakeholders across the end to end International Assignment process to seek approvals (e.g. cost estimates, assignment letters, balance sheets, expenses, exceptions) and to ensure the right process and applicable policy is followed
- Provide a consistent and centralised Global Mobility process; help identity process improvement opportunities and produce reports when necessary
- Support development and maintenance of Global Mobility knowledge management within HRS to help give guidance to users of the service;
- Keep up to date on the latest policy changes in Global Mobility and update HRS process documentation as required
- Engage with third party vendors and ensure they meet SLAs (Service Level Agreements) and key performance indicators
- Support Line Managers with Global Mobility related Workday queries and tasks
- Assess, audit as first line of approval for third party invoices where required
- Provide first line of approval for International relocation expenses
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Payroll Coordinator with Spanish
Wrocław
Wygasła: 15.10.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Entry and review of the weekly, bi-weekly or monthly payroll time data as required, employee maintenance, tax information, direct deposit, new hire, terminated and any other current employee processing
- Coordinate with Human Resource Department personnel on the timely and accurate updating of employee masterfile changes in Workday
- Manage interfaces and reports between Workday HR and local payroll systems
- Audit payroll data entry and employee status changes to ensure accuracy prior to payroll execution
- Ensure timely and accurate administration of employee garnishments, insurances and taxes, ensuring proper withholding and remittance to appropriate agencies and authorities
- Work as a member of cross-GBS, cross-functional team on projects related to system upgrades for Workday, local Payroll and Time & Attendance systems
- Execute and audit payroll outbound interfaces to be sent to third party vendors
- Execute tests in Workday and payroll test databases as they relate to outbound/inbound interfaces
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior / HR Coordinator with German
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 15.10.2022
full-time
umowa o pracę
full office work, home office work, hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- First point of contact to our customer base for HR queries
- Provide support to our customer base on all core processes provided by HR Services
- Caseload management, responding to all employee HR queries within agreed SLAs and in line with the processes of the Global Business Services function
- Escalate tasks as appropriate to the broader HR team within agreed SLA
- Follow-up cases to resolution
- Review and approve notifications in Workday in line with processes
- Produce relevant paperwork in line with agreed processes and timelines
- Administrative and system support on all HR Cycles as required including on-boarding, off-boarding, performance management cycle
- Maintain Personnel files
- Adherence to metrics and work within agreed Service Level Agreements
- Minimal error rates and dissatisfied customers
- Involvement in projects as required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Category Manager- Marketing Services
Wrocław
Wygasła: 15.10.2022
full-time
umowa o pracę
home office work, hybrid work
manager / supervisor, team manager
Obowiązki:
- Providing Procurement Category input into the Global Category Manager in order to inform the functional objective setting process
- Accountable for the delivery of specific elements of the Marketing Services Category target following engagement in the target setting process
- Collection of supplier, supply market, category and internal business data and information for elements of the Marketing Services Category
- Supporting the development of the Global Category Strategy for Marketing Services, including relevant stakeholder approval (members of the Marketing LT)
- The communication of distribution of selected Category specific strategies to the relevant stakeholders (members of the Marketing LT)
- Identifying key supplier risks within the Marketing Services Category and agreeing mitigating activities with the relevant business stakeholders
- Ensuring that any supplier performance risks and issues are resolved on a timely basis
- Supporting the development and the execution of selected projects based on the Marketing Services Category strategy and supporting business planning activities that feed into the Annual Procurement Category Plan for Marketing Services
- Ensuring the Category projects agreed to within the Global Marketing Services Category Strategy are executed in a timely basis in line with the targeted goals
- Leading proactive sourcing activity for the Marketing Services Category
- Supporting the establishment of the overall Marketing Services Category segmentation and identification of key supplier relationships
- Supporting the implementation of consistent KPIs for the Marketing Services Category
- The management of selected strategic Marketing Services Category supplier relationships, as agreed in the supplier segmentation process
- Supporting the S&N innovation agenda with strategic suppliers within the Marketing Services Category, in line with S&N objectives
- The creation, application, completion and review of major contracts for the Marketing Services Category
- Ensuring that relevant activities delivered by Regional Implementation team members / GBS Procurement team members within the Marketing Services Category are in line with the overall Category strategy
- Ensuring negotiated contracts are clearly communicated to business stakeholders for the Marketing Services Category, and that they are consistently applied
- Monitoring compliance and adherence to Smith & Nephew Procurement policies and procedures within the Marketing Services Category
- Ensuring internal issues within the Marketing Services Category are addressed and resolved in a timely manner
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Service Desk Agent
Wrocław
Wygasła: 07.09.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- ticket logging, handling phone, chat and web forms contacts in ServiceNow within agreed KPI. Logging incidents and service requests, containing all necessary information, received via contact channels. Ticket resolving, diagnose and troubleshooting of incidents issues
- resolving as many incidents as possible on initial contact and confirming fact that issue is fixed with users. Accurate usage of PC remote control tool agreed with users
- address user issues or requests diligently assigning them to appropriate resolving team when immediate resolution or guidance is not available. Follow and contribute to existing Knowledge base, available via ServiceNow required for providing accurate solution of user’s problem
- ticket management, follow-up on users chase calls and consult high priority issues with Incident Manager. Control timely processing of the assigned incidents and service requests
- identification of recurring and related incidents and ability to correlate for a potential bigger problem or seeding indicators for a bigger issues
- perform User Access Management related duties via ServiceNow and other available tools
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sales Operations & BI Analyst with French
Wrocław
Wygasła: 27.08.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Developing and running regular reports and dashboards to monitor sales performance
- Provide market and business intelligence to commercial leaders through data analysis and modelling
- Champion the use of multiple data sources and data formats
- Work collaboratively with stakeholders to prioritise and translate business questions into analytical projects
- Use in-depth knowledge of field force incentive compensation systems and plans across Smith & Nephew to support in scheme calculation, adjustments or with queries from the field force
- Present results back to the business in a structured, data-driven manner - simplifying complex concepts for non-technical audiences
- Assist the CRM implementation project: data quality, KPI tracking, customiations, upgrades, etc
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
SAP Technical Service Delivery Manager
Wrocław
Wygasła: 27.08.2022
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Technical team management: Serves as the primary point of contact for all SAP technical aspects and leads the SAP technical stream
- Participates in SAP related projects (releases and/or rollouts) and conducts requirement gathering, fit/gap analysis, CRPs, training, functional specification, testing, configuration, data conversion and solution governance
- Ensures solution consistency and assists in facilitating the change leadership interventions within technical area and contributes to the Design Authority process by assessing impact of the new requests on the core solution
- Focus on continuous improvement, keeping up with industry and proactively advising the business of new capabilities that can help them support the company growth and strategy
- Contract management: Sources and collects contract performance data (such as pricing and supply chain costs), and monitors performance against KPIs. Identifies and reports under-performance and develops opportunities for improvement. Monitors compliance with Terms and Conditions and take appropriate steps to address non-compliance. Pro-actively manages risk and reward mechanisms in the contract. Monitors progress against business objectives specified in the business case. Identifies where change is required, and plans for variations. In consultation with stakeholders, ensures that change management protocols are implemented
- Supplier management - SUPP: Collects supplier performance data and investigates problems. Monitors and reports on supplier performance, customer satisfaction, and market intelligence. Validates that suppliers' performance is in accordance with contract terms. Engages proactively and collaboratively with suppliers to resolve incidents, problems, or unsatisfactory performance. Implements supplier management-related service improvement initiatives and programmes
- Financial management - FMIT: Monitors and maintains all required financial records for compliance and audit to all agreed requirements. Assists all other areas of IT with their financial tasks, especially in the areas of identification of process, service, project and component costs and the calculation and subsequent reduction of all IT service, project, component and process failures. Contributes to financial planning and budgeting. Collates required financial data and reports for analysis and to facilitate decision making
- IT management - ITMG: Takes responsibility for the design, procurement, installation, upgrading, operation, control, maintenance (including storage, modification and communication of data, voice, text, audio and images) and effective use of IT infrastructure components and monitors their performance. Provides technical management of an IT operation, ensuring that agreed service levels are met and all relevant policies and procedures are adhered to. Schedules and supervises all IT maintenance and installation work. Ensures that operational problems are identified, recorded, monitored and resolved. Provides appropriate status and other reports to specialists, users and managers. Ensures that operational procedures and working practices are fit for purpose and current. Investigates and manages the adoption of appropriate tools, techniques and processes (including automation) for the management of systems and services
- Knowledge management - KNOW: Maintains a knowledge management database by leveraging knowledge of a specialism in order to capture and classify content, taking expert advice when required
- Continuity management: Implements and contributes to the development of a continuity management plan. Coordinates the assessment of risks to the availability, integrity and confidentiality of systems that support critical business processes. Coordinates the planning, designing, and testing of maintenance procedures and contingency plans
- Performance Management : Supervises individuals and teams. Allocates routine tasks and/or project work. Provides direct
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
SAP Enhancement & Project Manager
Wrocław
Wygasła: 27.08.2022
full-time
umowa o pracę
home office work
manager / supervisor, team manager
Obowiązki:
- Drive the project deliver to scope within budget/timeline and according to project success criteria, Ensure all deliverables are compliant with S&N IT SDM methodology. Manage project communication, escalations, day to day activities, risks and issues, Manage all the project documentation and deliverables
- Partners with IT PMO, Quality, validation and audit teams to ensure compliance with regulations, policies, standards, procedures and associated documentation including but not limited to computer system validation, GxP and PM standards
- Seeks ways to continuously improve the processes from lessons learned, bench markings, PM community, discussions, etc
- (Communicates and sets expectations across functions and stakeholders. Manages team time tracking and keeps project resource plans updated
- Benefits management - BENM: Identifies specific measures and mechanisms by which benefits can be measured, and plans to activate these mechanisms at the required time. Monitors benefits against what was predicted in the business case and ensures that all participants are informed and involved throughout the change programme and fully prepared to exploit the new operational business environment once it is in place. Supports operational managers to ensure that all plans, work packages and deliverables are aligned to the expected benefits and leads activities required in the realisation of the benefits of each part of the change programme
- Change implementation planning and management - CIPM: Ensures that there is a business perspective on how any new technical capabilities will be integrated into the business, including planning around key business cycles, selecting appropriate customers for migration, etc. Initiates the business implementation plan, including all the activities that the business needs to do to prepare for new technical components and technologies. Ensures sites deliver site implementation plans that align with the overall plan. Tracks and reports against these activities to ensure progress. Defines and manages the activities to ensure achievement of the projected business benefits after delivery. Outlines key business engagement messages that need to be communicated throughout the programme/project
- Contract management - ITCM: "Oversees and measures the fulfilment of contractual obligations. Uses key performance indicators (KPIs) to monitor and challenge performance and identify opportunities for continuous improvement. Develops strategies to address under-performance and compliance failures, including application of contract terms. Identifies where changes are required, evaluates the impact, and advises stakeholders about the implications and consequences for the business and/or the procurement element of programmes/projects. Negotiates variations and seeks appropriate authorisation. Actively supports and engages with experts and stakeholders to ensure continuous improvements are identified through review and benchmarking processes. Develops and implements change management protocols."
- Project management - PRMG: Takes full responsibility for the definition, documentation and successful completion of complex projects (typically with significant business, political, or high-profile impact, and high-risk dependencies). Adopts and adapts project management methods and tools, selecting appropriately from plan-driven/predictive approaches or more adaptive (iterative and agile) approaches. Ensures that effective project control, change control, risk management and testing processes are maintained. Monitors and controls resources, revenue and capital costs against the project budget and manages expectations of all project stakeholders
- Relationship management - RLMT: Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables. Facilitates open communication and discussion between stakeholders, acting as a s
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Business Analyst, Group Functions
Wrocław
Wygasła: 19.08.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Business Analysis ownership for Group Functions, specifically in the Finance and Global Business Services areas. Identify and evaluate potential solutions, favouring existing “invest” application estate. Prepares business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks
- Measurably improve business process capability and performance measures for delivered projects
- Attain a high re-use of technology while driving process standardization for owned processes
- Drives effective requirements definition that creates objective, testable requirements that results in a business solution which meets or exceeds the defined objectives. Create functional requirements in Use Cases. Coordinate requirements walk-through and sign-offs, verifying with stakeholders that Use Cases and process models accurately portray specific business needs. Recommends options that best fit the business needs, value proposition and strategic roadmap
- Identifies, analyses, and troubleshoots the root cause of business and technical issues
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT AXAPTA 2012 Director
Wrocław
Wygasła: 19.08.2022
full-time
umowa o pracę
hybrid work
director, team manager
Obowiązki:
- Active member of the IT ERP Proficiency Center team. Collectively defining ERP Strategy, roadmap and project portfolios
- Provide strategic direction and leadership regarding AXAPTA 2012 solution planning, analysis, design, System Development, testing, and maintenance and modification of AXAPTA 2012 system
- Leading, building and responsible for a team of IT Managers and individual contributors. Developing leadership skills within the team. Living the cultural qualities, we want to see in our teams
- Being responsible for the AXAPTA 2012 (POWER) delivery tracks and ensure that projects are delivered on time, within budget and meeting business expectation
- Managing AXAPTA 2012 (POWER) support and operations, ensure SLAs and various service and performance indicators are met. Responsible as a senior operational critical issue point for AXAPTA 2012 service performance issues and crisis management
- Responsible for senior relationships with our key suppliers, running supplier performance reviews and acting as customer concern point for performance issues
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior FP&A Analyst
Wrocław
Wygasła: 06.08.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Analyse and interpret monthly financial performance with detailed analysis performed as required. Liaise with the in-country teams to understand the business drivers behind the country performance
- Create and design processes then ensure their implementation through the preparation and distribution through the organisation. This may mean the creation of templates for forecast and budget
- Assisting with quarterly forecasts and annual budgets, including tracking targets and initiatives, and understanding risks and opportunities
- Coordinate & Deliver FP&A processes for yourself and others, such as weekly sales reporting, monthly financial reviews, monthly KPI reporting
- Perform in-depth analysis to provide insight, identify and quantify opportunities or understand risks
- To be successful in the role you need to be able to resolve complex problems as they arise and find innovative solutions
- Provide ad-hoc assistance and lead with Regional/Global projects as required
- Get the basics right - lead and do the necessary improvement of data quality and content of reports/analysis in support to the business
- To be successful in this team you need to want to contribute to and actively promote a continuous improvement agenda that creates great processes for you and your team. If you want to just deliver the status quo – this is not the team for you
- Digitalisation – drive efficiency and insight through adoption and implementation of digital spanning visualisation, processing and analysis tools
- Comply with information management practices - ensure confidential information is safeguarded
- Ensure operation/execution of any key /non-key controls including SOX controls in your areas of accountability
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Payroll Coordinator with Italian
Wrocław
Wygasła: 30.07.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Entry and review of the weekly, bi-weekly, or monthly payroll time data as required, employee maintenance, tax information, direct deposit, new hire, termination, and any other current employee processing
- Coordinate with Human Resource Department personnel on the timely and accurate updating of employee masterfile changes in Workday
- Manage interfaces and reports between Workday HR and local payroll systems
- Audit payroll data entry and employee status changes to ensure accuracy prior to payroll execution
- Ensure timely and accurate administration of employee garnishments, insurances, and taxes, ensuring proper withholding and remittance to appropriate agencies and authorities
- Work as a member of cross-GBS, a cross-functional team on projects related to system upgrades for Workday, local Payroll, and Time & Attendance systems
- Execute and audit payroll outbound interfaces to be sent to third-party vendors
- Execute tests in Workday and payroll test databases as they relate to outbound/inbound interfaces
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Digital Marketing Manager EMEA
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 27.07.2022
full-time
umowa o pracę
home office work, hybrid work
manager / supervisor, team manager
Obowiązki:
- The purpose of this role is to provide strategic direction in digital marketing and ensure a successful execution of the marketing campaigns in the digital channels and to drive qualified lead generation. Measuring success by setting the right KPIs in place, track and monitor
- Establish a digital marketing framework in collaboration with Regional Marketing Teams including customer journey mapping in selected country and understanding the multi-channel behavior of our health care professionals
- Establish marketing automation and lead the business requirements for the interface towards Web and CRM
- Build a strong digital marketing team with requested capabilities to serve all countries. Drive market readiness by training marketeers with digital capabilities
- Build effective digital lead generation in tight collaboration with all relevant stakeholders in particular Regional Marketing Teams to successfully manage campaigns of all Franchises in the EMEA region
- Create and monitor key performance indicators, identify trends and insights, and optimize spend and performance based on the insights
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Warehouse Administrator
Osmańska 12, Ursynów, Warszawa
Wygasła: 27.07.2022
pełny etat
umowa o pracę
praca stacjonarna
pracownik fizyczny
Obowiązki:
- Kontrola nad wszelkimi działaniami w obszarze magazynu i w zakresie gospodarki magazynowej;
- Koordynowanie i zapewnienie prawidłowego funkcjonowania magazynu pod kątem przyjęć, wydań i zwrotów;
- Prowadzenie wymaganej dokumentacji magazynowej;
- Przyjęcie towaru na magazyn – od dostawców/ z plant abroad/ od klientów; wprowadzenie towaru do systemu zgodnie z dokumentami przyjęć (faktura/delivery note); rozlokowanie na półkach magazyny; wystawienie dokumentacji;
- Wyjaśnianie i zgłaszanie niezgodności w dostawach;
- Przygotowanie towaru do zwrotu do dostawców; wystawienie dokumentów zwrotnych w systemie;
- Organizacja transportu; wystawianie listów przewozowych; kompletowanie dokumentów przewozowych;
- Współpraca z kurierami i przewoźnikami;
- Pakowanie i kompletowanie towaru do wysyłki zgodnie z zamówieniami od klientów;
- Utrzymanie zgodności stanów magazynowych;
- Współpraca z pozostałymi działami firmy w kraju (Sprzedaż/Obsługa Klienta) i za granicą;
- Okresowe przeprowadzanie inwentaryzacji w magazynie; wyjaśnianie niezgodności i przygotowanie dokumentacji;
- Utrzymanie porządku na magazynie – dbałość o prawidłowe rozlokowanie towaru na półkach – setów pożyczkowych; dostaw; produktów do zwrotu;
- Wykonywanie innych poleceń przełożonych;
- Poszukiwanie usprawnień w procesach magazynowych
- Przeprowadzanie inspekcji i kompletowania setów instrumentów do zabiegów
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior FP&A Analyst
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 30.06.2022
full-time
umowa o pracę
home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- Analyse and interpret monthly financial performance with detailed analysis performed as required. Liaise with the in-country teams to understand the business drivers behind the country performance
- Create and design processes then ensure their implementation through the preparation and distribution through the organisation. This may mean the creation of templates for forecast and budget
- Assisting with quarterly forecasts and annual budgets, including tracking targets and initiatives, and understanding risks and opportunities
- Coordinate & Deliver FP&A processes for yourself and others, such as weekly sales reporting, monthly financial reviews, monthly KPI reporting
- Perform in-depth analysis to provide insight, identify and quantify opportunities or understand risks
- To be successful in the role you need to be able to resolve complex problems as they arise and find innovative solutions
- Provide ad-hoc assistance and lead with Regional/Global projects as required
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Process Excellence Project Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 26.06.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Diagnosing end to end processes to identify and prioritize process improvement opportunities as measured by impact on (right first time, yield, throughput or volume, productivity/staffing levels, inventory cost, waiting/delays, rework, travel & motion, handoffs, # of process steps, bottlenecks and unmet customer needs)
- Grow a sustainable lean six sigma culture and capability within the GBS organization
- Demonstrate strong cross functional collaboration and leadership by:
- Collaborating with various teams and to manage stakeholders identified
- Building strong relationships with people at all levels. Hold & run meetings to develop project plans and present to various stakeholders and budget owners
- Use of change management tools and approaches to influence people at all levels of organization
- Escalate, communicate and engage senior leadership, sponsors and stakeholders as appropriate
- Apply lean sigma process excellence tools, techniques, knowledge and skills to generate opportunities that deliver financial and non-financial business benefits
- Provide direction and support to business transformation project team members
- Define project scopes, timelines, goals, deliverables and associated resource requirements using best practice project management tools and lean sigma process excellence technique
- Facilitation of rapid transformations via a kaizen approach to deliver immediate improvements
- Teach, coach and mentor others to successfully implementation of business process improvements in support of business targets by utilizing Process Excellence tools and appropriate change management methodology to achieve sustainable business improvement goals/targets
- Independently lead and manage priority strategic projects
- Track the progress of project/program delivery in real time by using metrics, dashboards, charts, and presentations
- Ensure clear ownership & accountability for transformation project milestones and deliverables
- Adhere to Group PMO and GBS Project Review Board processes and stage gate
- Use disciplined project management approach to risk management planning & control
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Procurement - Global Category Manager - Networks & Telecoms
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 26.06.2022
full-time
umowa o pracę
home office work, hybrid work
senior specialist (Senior), expert
Obowiązki:
- Responsible for providing Procurement Category input into the Global Category Lead in order to inform the functional objective setting process
- Accountable for the delivery of Networks & Telecoms Category targets following engagement in the target setting process
- Responsible for the collection of supplier, supply market, category and internal business data and information for the Networks & Telecoms Category
- Responsible for developing the Global Category Strategy for Networks & Telecoms, including relevant stakeholder approval (members of the Networks & Telecoms Leadership Team)
- Responsible for the communication of distribution of any Category specific strategies to the relevant stakeholders
- Accountable for identifying key supplier risks within the Networks & Telecoms Category and agreeing mitigating activities with the relevant business stakeholders
- Accountable for ensuring that any supplier performance risks and issues are resolved on a timely basis
- Responsible for the development and execution of projects based on the Networks & Telecoms Category strategy and business planning activities to feed into the Annual Procurement Category Plan
- Accountable for ensuring the Category projects agreed to within the Global Networks & Telecoms Category Strategy are executed in a timely basis in line with the targeted goals
- Responsible for leading proactive sourcing for the Networks & Telecoms Category
- Responsible for establishing overall Networks & Telecoms Category segmentation and identification of key supplier relationships
- Accountable for the implementation of consistent KPIs for the Networks & Telecoms Category
- Accountable for the management of strategic Networks & Telecoms Category supplier relationships, as agreed in the supplier segmentation process
- Responsible for proactively managing the S&N innovation agenda with strategic suppliers within the Networks & Telecoms Category, in line with S+N objectives
- Responsible for the creation, application, completion and review of major contracts for the Networks & Telecoms Category
- Accountable for ensuring that all activities delivered by Regional Implementation team members / GBS Procurement team members within the Networks & Telecoms Services are in line with the overall Category strategy
- Accountable for ensuring negotiated contracts are clearly communicated to business stakeholders for the Networks & Telecoms Category, and that they are consistently applied
- Responsible for monitoring compliance and adherence to Smith & Nephew Procurement policies and procedures within the Networks & Telecoms Category
- Responsible for ensuring internal issues within the Networks & Telecoms Category are addressed and resolved in a timely manner
- Responsible for engaging with and managing the performance of all relevant GBS Procurement resources supporting Category / Regional Procurement activities within the Networks & Telecoms Category
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Territory Manager
Bydgoszcz
Wygasła: 26.06.2022
full-time
umowa o pracę
mobile work
specialist (Mid / Regular)
Obowiązki:
- Profitably sell the Business Units product portfolio so that the product group and overall territory sales targets are achieved
- Acquire, maintain and keep up-to-date and in-depth knowledge of the territory, including information on current customers, business potential, purchasing protocols, competitor activity and market trends
- Report monthly on sales activity, business prospects and competitor activity, and, at least, on a quarterly basis on sales performance, territory business plan and market trends
- Management of the Company's assets within the territory, in particular, loan and consignment inventory, to ensure, a profitable return on investment
- Continuously assess the territory and market to identify new business opportunities with existing customers and opportunities to add to the customer base
- Provide technical advice and training to customers on Smith & Nephew products to ensure high levels of user competence etc
- Follow up of all sales leads, customer enquiries and requests for assistance to ensure sales opportunities are maximised and the customer is provided with a first class service
- Liaison with colleagues from other parts of Smith & Nephew business to ensure that cross-business opportunities within the territory are maximised
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT SOX Programme Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 26.06.2022
full-time
umowa o pracę
home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- Project Management - Driving the execution; scheduling of resources and the planning of the key programme activities;
- Governance - Presentation of progress to a Steering Committee; identification of KPI's and their tracking & progress; metrics for programme performance and achievement of timetable
- Issue Management - ability to work with both GRC/FC&C teams alongside Control Owners to resolve and address any findings identified during management testing or external audit
- Strategy Development & Execution - Help develop and manage the startegy around SNOW GRC and its use to support the IT SOX Programme
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Sales Operations & BI Analyst with French
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 05.05.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Sales analytics; support sales management execution and tracking by leveraging multiple data sources from data warehouses to manage extraction for the analysis of franchise and brand performance, strategic events, and sales pipeline. Synthesize analytics results to provide actionable insights to business stakeholders
- Rewards; manage field sales Contest and Awards Reporting. Ensure timely, accurate awards and promotion reporting, create and manage to an end of year National Sales Meeting timeline & deliverables. Work with sales operations leads in the country clusters to develop the KPI's, dashboards and reports to ensure the biggest impact possible in our reporting
- Sales Force Effectiveness; support effectively the execution and implementation of initiatives by providing data or by supporting in the maintenance and administration of solutions and tools. For example in areas like; sales force sizing and deployment, CRM, segmentation & targeting, business planning, or other initiatives to maximize sales productivity
- Incentive Management; use in-depth knowledge of field force incentive compensation systems and plans across Smith & Nephew to support in scheme calculation, adjustments or with queries from the field force. Support the business in providing consolidated dashboards related to Incentive compensation and performance versus variable pay
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Security Engineer
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 05.05.2022
full-time
umowa o pracę
home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- Make changes to perimeter security devices such as Firewalls, Web Security Gateways, routers etc
- Support Enterprise Threat Mgmt. team with incident investigations and help with technical risk assessments
- Provide high-level specialized technical support and consultation to business and IT management
- Drive and complete technical deliverables and documentation on assigned projects
- Collaborate with appropriate teams to create and gain approval on global technology standards and reference architectures on an ongoing basis
- Develop and maintain documentation for configuration runbooks and templates
- Provide technical knowledge as input into Standards creation and update on an ongoing basis as products and technologies evolve
- Assume informal/formal mentorship role within teams and assist with the coaching and training of new team members
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
SAP SD/OM Solution Architect
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 05.05.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
- Participates in SAP related projects (releases and/or rollouts) and conducts requirement gathering, fit/gap analysis, CRPs, training, functional specification, testing, configuration, data conversion and solution governance
- Performs L3 support for live countries
- Ensures solution consistency and assists in facilitating the change leadership interventions within functional area and contributes to the Design Authority process by assessing impact of the new requests on the core solution
- Focus on continuous improvement, keeping up with industry and proactively advising the business of new capabilities that can help them support the company growth and strategy
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Cloud Security Engineer (Azure)
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 05.05.2022
full-time
umowa o pracę
home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- Advise internal customers on best practices in design and implementation of secure cloud systems
- Conduct reviews of various cloud platforms, services, and business initiatives to assess cyber risk
- Design, develop, and implement security solutions to prevent exposure of cloud resources
- Design, develop, and implement security requirements for cloud-based systems to meet business requirements with appropriate security controls
- Maintain, monitor, and deploy security baselines and automation solutions for Azure hybrid cloud identity platform
- Design and develop cloud-specific security procedures, standards, and policies
- Provide support with security incidents, helping the Threat Management team prioritize and remediate appropriately
- Lead continuous improvement and engineering maturity across cloud solutions
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
OTC Senior Associate with Dutch
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 10.04.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Contact customers to collect outstanding debt
- Coordinate customer’s queries with the relevant departments for dispute resolutions
- Manage customer administration needs to help them pay the invoices (send account statement, dunning letter, provide invoice copy when required)
- Manage assigned portfolio of customer accounts for debt reduction and age of receivables improvement according to set targets
- Report current status and flag any potential risks to Credit Controller
- Support cash operations
- Maintain customer credit limit
- Perform blocked order release related activities
- Proactively build Customer relationship, continually seek out ways to improve customer satisfaction, communication & query resolution
- Ensure compliance with collections policies and procedures
- Deliver training sessions for New Joiners on request
- Lead daily meetings on request
- Perform quality check
- End-to-end understanding of the process and local specifics related to the countries in scope
- Tower reporting metrics understanding
- Prepare updates on results on Team Lead/Process Lead request
- Update SOPs /manuals/work instructions on request
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
OTC Senior Associate with German
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 10.04.2022
full-time
umowa o pracę
hybrid work
senior specialist (Senior)
Obowiązki:
- Contact customers to collect outstanding debt
- Coordinate customer’s queries with the relevant departments for dispute resolutions
- Manage customer administration needs to help them pay the invoices (send account statement, dunning letter, provide invoice copy when required)
- Manage assigned portfolio of customer accounts for debt reduction and age of receivables improvement according to set targets
- Report current status and flag any potential risks to Credit Controller
- Support cash operations
- Maintain customer credit limit
- Perform blocked order release related activities
- Proactively build Customer relationship, continually seek out ways to improve customer satisfaction, communication & query resolution
- Ensure compliance with collections policies and procedures
- Deliver training sessions for New Joiners on request
- Lead daily meetings on request
- Perform quality check
- End-to-end understanding of the process and local specifics related to the countries in scope
- Tower reporting metrics understanding
- Prepare updates on results on Team Lead/Process Lead request
- Update SOPs /manuals/work instructions on request
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Service Desk Team Leader
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 10.04.2022
full-time
umowa o pracę
home office work, hybrid work
manager / supervisor
Obowiązki:
- people management 60-70% of time, other responsibilities 40-30%
- proactively manage team performance and ensure individual workload levels are appropriate
- recommend and implement action plans as appropriate to proactively improve service
- work with IT and GBS Managers globally in planning and executing service changes and improvements
- monitor the quality of the service and drive continuous improvement
- day to day management activities, including visual management sessions with the team
- monitoring and management of third party suppliers performance ensuring success of IT Service Desk function
- train and coach staff to use existing processes, including ITIL knowledge management, to deliver efficient service to the customer base
- identify potential process improvements
- ensure that all HR, labor law compliance, quality etc. processes are effectively executed
- work with Peers and Management to ensure that shift schedules are create and that any staffing issues are resolved before affecting Service Operations,
- timely communication of process and organization changes to the team
- owns Incident Management process at the IT Service Desk
- owns shift-left process, and cooperation with global onsite teams
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT Service Desk Agent
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 10.04.2022
full-time
umowa o pracę
home office work, hybrid work
junior specialist (Junior)
Obowiązki:
- ticket logging, handling phone, chat and web forms contacts in ServiceNow within agreed KPI. Logging incidents and service requests, containing all necessary information, received via contact channels. Ticket resolving, diagnose and troubleshooting of incidents issues
- resolving as many incidents as possible on initial contact and confirming fact that issue is fixed with users. Accurate usage of PC remote control tool agreed with users
- address user issues or requests diligently assigning them to appropriate resolving team when immediate resolution or guidance is not available. Follow and contribute to existing Knowledge base, available via ServiceNow required for providing accurate solution of user’s problem
- ticket management, follow-up on users chase calls and consult high priority issues with Incident Manager. Control timely processing of the assigned incidents and service requests
- identification of recurring and related incidents and ability to correlate for a potential bigger problem or seeding indicators for a bigger issues
- perform User Access Management related duties via ServiceNow and other available tools
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Pricing Coordinator with English
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 10.04.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Oversee the process of implementation and maintenance of products pricing structure: sales deals, list price, group prices across the customer base in SAP; retaining and filing appropriate documentation
- Proactive management of the deals portfolio: preparation of expiry pricing reports and coordination with Sales/ Commercial team to ensure timely renewal
- Run sales analysis of customer base as necessary
- Investigating and resolving complex price related disputes: extensive investigation and analytics of historical data on sales and price, effective communication both external and internal. Credit calculations when necessary
- Run, compile, and distribute regular sales and pricing reports for different purposes
- Ownership of all elements relating to pricing administration including, but not limited to, completing new product/pricing forms for customers, updating e-catalogues as required
- Cooperate with Tenders and Commercial Team with pricing files preparation and calculation
- Act as escalation point in case of complex customer facing inquiries: follow-up, investigations, persuasion
- Coordinate with internal departments to audit pricing of existing products and implement pricing for new products when necessary
- Act as the process owner in the improvements initiatives implementation
- Manage resolution of price discrepancy process at an order level: historical data analysis and investigation
- Act as POC for the various teams: order management, customer service, collections, sales, finance, BI
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
IT SAP Enhancement & Project Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 06.04.2022
full-time
umowa o pracę
home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- Drive the project deliver to scope within budget/timeline and according to project success criteria, Ensure all deliverables are compliant with S&N IT SDM methodology. Manage project communication, escalations, day to day activities, risks and issues, Manage all the project documentation and deliverables
- Partners with IT PMO, Quality, validation and audit teams to ensure compliance with regulations, policies, standards, procedures and associated documentation including but not limited to computer system validation, GxP and PM standards
- Seeks ways to continuously improve the processes from lessons learned, bench markings, PM community, discussions, etc
- Communicates and sets expectations across functions and stakeholders. Manages team time tracking and keeps project resource plans updated
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior Project Manager
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 06.04.2022
full-time
umowa o pracę
home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- To develop concrete, detailed plans for a project, including the schedule, the budget, outlining the duties of each team members, identifying project goals, and setting a timeline for the project
- To collaborate with various teams and to manage stakeholders identified. To hold and run the meetings to develop project plans and present them to senior management before starting the project and during project lifetime
- To closely monitors project being in scope to ensure that projects remain on track, meet deadlines, stay under budget, and develop according to the plan, highlighting issues and managing solutions supported by RAID logs
- To gather and document all project related documentation and outcomes through reporting or presenting to appropriate stakeholders. To constantly improve projects efficiency and quality
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Senior IT SOX Specialist
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 18.03.2022
full-time
umowa o pracę
home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- Work with IT SOX leaders to plan an efficient and effective annual program
- Perform Management Testing of IT Controls
- Support Control Owners in External Audit of their IT Controls
- Support Control Owners in the assessment and remediation of deficiencies
- Support project teams in the delivery of SOX compliant solutions and compliance with Global Development Controls
- Manage the preparation and review process for vendor SOC reports
- Work with stakeholders to plan and monitor execution of Disaster Recovery processes to ensure audit readiness
- Analyse annual program performance, and implement improvements and efficiencies
- 10% IT SOX Program design, improvement and management
- 20% IT SOX Project and Disaster Recovery support and Audit Readiness
- 10% Management Testing execution
- 10% Vendor SOC Report readiness and review
- 10% External audit management and support
- 40% Control Owner support
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Intelligent Automation Developer
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 18.03.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular)
Obowiązki:
- Develop solutions based on provided requirements
- Mentoring
- Working with business analysts to design solution based on user requirements and functional documentation
- Searching for the best technologies that meet business needs, creating a proof of concept based on them
- Creating technical documentation of designed applications
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Junior Specialist Supplier & Contract Management (Intern)
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 18.03.2022
umowa o staż / praktyki
home office work, hybrid work
trainee
Obowiązki:
- Processing IT purchases and related invoices in Ariba and Esker,
- Collecting and verifying the accompanying documents (statements of work, quotes, purchase orders, invoices etc.),
- Communication with suppliers from different countries related to quoting, ordering and billing issues,
- Supporting the process of maintaining of the existing IT contracts and suppliers' relations,
- Coordinating the process to register and onboard new suppliers as well as to process the statement of work and purchase orders,
- Cooperating with other S+N departments involved in the process (Procurement, Legal),
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Order Management Specialist with Italian
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 17.03.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular), junior specialist (Junior)
Obowiązki:
- process all sales orders received immediately, utilizing the appropriate exception and communication processes when any issue preventing our ability to match customer demands is identified
- proactively contribute to the order management accuracy and turnaround targets for the department are met and exceeded where possible
- support the day to day management and growing customer adoption of "Electronic Data Interchange" (EDI) by proactive support of the achievement of the "Perfect Order"
- communicate regularly with Domestic Customer Service teams and resolve issues identified with urgency
- meet company KPI targets related to order entry accuracy, EDI management, delivery cut off times, invoice accuracy, and complaint resolution
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
Payroll Coordinator with Spanish
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 17.03.2022
full-time
umowa o pracę
home office work, hybrid work
specialist (Mid / Regular), senior specialist (Senior)
Obowiązki:
- Entry and review of the weekly, bi-weekly or monthly payroll time data as required, employee maintenance, tax information, direct deposit, new hire, terminated and any other current employee processing
- Coordinate with Human Resource Department personnel on the timely and accurate updating of employee masterfile changes in Workday
- Manage interfaces and reports between Workday HR and local payroll systems
- Audit payroll data entry and employee status changes to ensure accuracy prior to payroll execution
- Ensure timely and accurate administration of employee garnishments, insurances and taxes, ensuring proper withholding and remittance to appropriate agencies and authorities
- Work as a member of cross-GBS, cross-functional team on projects related to system upgrades for Workday, local Payroll and Time & Attendance systems
- Execute and audit payroll outbound interfaces to be sent to third party vendors
- Execute tests in Workday and payroll test databases as they relate to outbound/inbound interfaces
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
OTC Senior Associate with French
Curie-Skłodowskiej 12, Śródmieście, Wrocław
Wygasła: 17.03.2022
full-time
umowa o pracę
home office work, hybrid work
senior specialist (Senior)
Obowiązki:
- Contact customers to collect outstanding debt
- Coordinate customer’s queries with the relevant departments for dispute resolutions
- Manage customer administration needs to help them pay the invoices (send account statement, dunning letter, provide invoice copy when required)
- Manage assigned portfolio of customer accounts for debt reduction and age of receivables improvement according to set targets
- Report current status and flag any potential risks to Credit Controller
- Support cash operations
- Maintain customer credit limit
- Perform blocked order release related activities
- Proactively build Customer relationship, continually seek out ways to improve customer satisfaction, communication & query resolution
- Ensure compliance with collections policies and procedures
- Deliver training sessions for New Joiners on request
- Lead daily meetings on request
- Perform quality check
- End-to-end understanding of the process and local specifics related to the countries in scope
- Tower reporting metrics understanding
- Prepare updates on results on Team Lead/Process Lead request
- Update SOPs /manuals/work instructions on request
Ogłoszenie Archiwalne
Ogłoszenie Archiwalne
