Czy macie jakieś informacje na temat pracy w tej firmie? Jak wygląda atmosfera? Czy wynagrodzenie jest dobre? Czy są jakieś benefity? Jakie są warunki pracy? Z góry dzięki!
We are looking for German speakers to join our Team. If your German level is B2 or higher, want to become part of a winning team, want to double your salary or more by up-selling the client’s services and start a new career chapter, then this opportunity is for YOU
Work At Home Opportunity From Anywhere In Poland ONLY
*** This Job Opportunity is only offered to candidates currently living & eligible to work in 𝗣𝗼𝗹𝗮𝗻𝗱
We are looking for 𝗙𝗿𝗲𝗻𝗰𝗵 speakers to join our Team. If your 𝗙𝗿𝗲𝗻𝗰𝗵 level is 𝗖𝟭 or higher, want to become part of a winning team and start a new career chapter, then this opportunity is for YOU
You will be the point of contact for the customer, responding to the various incoming requests, identifying the issues, investigate it and provide the resolution to the customer
𝗙𝗿𝗲𝗻𝗰𝗵 𝗖𝟭 or higher
𝗘𝗻𝗴𝗹𝗶𝘀𝗵 𝗕𝟮 or higher
Salary: 𝗣𝗟𝗡 𝟲𝟱𝟬𝟬 – 𝗣𝗟𝗡 𝟳𝟳𝟬𝟬 𝗚𝗿𝗼𝘀𝘀
Nous recherchons des 𝗳𝗿𝗮𝗻𝗰𝗼𝗽𝗵𝗼𝗻𝗲𝘀 pour rejoindre notre équipe
Si votre 𝗡𝗶𝘃𝗲𝗮𝘂 𝗱𝗲 𝗙𝗿𝗮𝗻𝗰̧𝗮𝗶𝘀 𝗲𝘀𝘁 𝗖𝟭 ou supérieur, vous souhaitez faire partie d’une équipe gagnante et commencer un nouveau chapitre de carrière, alors cette opportunité est pour VOUS
𝗙𝗿𝗮𝗻𝗰̧𝗮𝗶𝘀 𝗖𝟭 ou supérieur
𝗔𝗻𝗴𝗹𝗮𝗶𝘀 𝗕𝟮 ou supérieur
Salaire : 𝗣𝗟𝗡 𝟲𝟱𝟬𝟬 – 𝗣𝗟𝗡 𝟳𝟳𝟬𝟬 Brut
𝗝𝗼𝗯 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻
We are looking for 𝗙𝗿𝗲𝗻𝗰𝗵 speakers to join our Team. If your 𝗙𝗿𝗲𝗻𝗰𝗵 level is 𝗖𝟭 or higher, want to become part of a winning team and start a new career chapter, then this opportunity is for YOU
You will be the point of contact for the customer, responding to the various incoming requests, identifying the issues, investigate it and provide the resolution to the customer
𝗗𝘂𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
Professional support in solving customer issues
Recognizing, understanding customer needs and assisting to solve the issue faced
Identify, investigate, research and provide resolution to customer issues
Troubleshooting customer issues including hardware, software, networking, or other designated client products
Ensure service delivered to the customers meets the Service levels and Key performance indicators targets
Clarify customer requirements while probing to identify the issue faced and provide an adequate solution
Follow the appropriate escalation steps to resolve the issues, while making follow-up outbound calls to customers or other parties as needed
Building a good relationship with the customer while improving customer satisfaction
*** This Job Opportunity is only offered for candidates eligible to work in EU
Please make sure to include your CV in English Language
𝗝𝗼𝗯 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻
As an Engineer – IT Infrastructure, You’ll support the IT Infrastructure team in conducting technical assessments and remediation activities across the organization’s networks, software, systems and applications, to identify, fix and test the effectiveness of the solutions introduced to achieve and maintain a robust, secure and reliable IT systems and environment which are the core of the organization’s day to day business interactions
A major focus for this role for the coming period of time is Cloud technologies roll-out to the whole organization, Microsoft’s suite – cloud applications previous solid technical experience is a key element for success in this role
You will already have at least 3 years previous experience in IT Infrastructure/IT background/Cloud/Security…etc, numerous applications, supporting 24/7 operations. You will be well versed in cloud and IT best practices
The successful candidate will always maintain a high degree of professionalism, representing IT internally and as a representative of the company when dealing with clients and other third parties
𝗗𝗲𝘁𝗮𝗶𝗹𝗲𝗱 𝗗𝘂𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
Adherence to all IT and Security policies
Main focus on Infrastructure related projects, ensuring best practices are met and identify and report any risks that might occur
escalating any security concerns to the Info. Sec. team for consultations
Carrying out the implementation of the solutions/recommendations identified/recommended in the security audit
𝗟𝗶𝗯𝗿𝗮𝗿𝘆 𝗢𝗳 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗦𝗼𝗣𝘀: building, maintaining and documenting fault solutions, common tasks and maintenance procedures in an easy and accessible way for all the team to use and complete the tasks in hand
𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻𝘀:
𝗟𝗶𝗯𝗿𝗮𝗿𝘆 𝗢𝗳 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗦𝗼𝗣𝘀: building, maintaining and documenting fault solutions, common tasks and maintenance procedures in an easy and accessible way for all the team to use and complete the tasks in hand
𝗖𝗿𝗲𝗮𝘁𝗶𝗼𝗻 & 𝗺𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲: of standard operating procedures, systems documentations
𝗖𝘆𝗯𝗲𝗿 & 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝘁𝗲𝗮𝗺: Working with the team, ensuring all infrastructure is secure & protected against any cyber threat/ attacks
𝗡𝗲𝘁𝘄𝗼𝗿𝗸 & 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲𝘀:
Understanding and securing of the applications, encryptions and network
Basic understanding of , 𝗢𝗳𝗳𝗶𝗰𝗲 𝟯𝟲𝟱, 𝗔𝘇𝘂𝗿𝗲, 𝗟𝗜𝗡𝗫/𝗨𝗡𝗜𝗫, 𝗔𝗗 𝗣𝗼𝘄𝗲𝗿𝗦𝗵𝗲𝗹𝗹,..etc
Maintaining a professional attitude and the ability to propose out-of-the-box solutions for complex issues and challenges while using methodical approaches and analytical skills
𝗦𝗲𝗹𝗳-𝘀𝘁𝗮𝗿𝘁𝗲𝗿:can work independently and achieve targets and results
𝗧𝗲𝗮𝗺 𝗽𝗹𝗮𝘆𝗲𝗿: Working with other teams and cooperating with other departments to deliver the high standard of quality deliverables and solutions needed to improve the organization’s infrastructure
Contributing to the management and maintenance of all related aspects for Cloud infrastructure and on Prem
𝗘𝘀𝗰𝗮𝗹𝗮𝘁𝗶𝗼𝗻:
Hands-on expertise in technical support, escalations “using incident, change & problem management procedures”
Ensure SLA’s are achieved
Introducing solutions to improve the daily IT deliverables
Handling Infrastructure administration activities for Active -Directory, AAD, Office 365 and exchange
Supporting service desk colleagues “1st & 2nd line” with escalated tickets
Basic understanding of public cloud compute, storage, database and Virtualization services
IT Infrastructure Technical Project Lead - English Speakers
Masovian
Wygasła: 19.06.2022
full-time
umowa o pracę
kontrakt B2B
hybrid work
manager / supervisor
Obowiązki:
*** This Job Opportunity is only offered for candidates eligible to work in EU
Please make sure to include your CV in English Language
𝗝𝗼𝗯 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻
As an IT Infrastructure Technical Project Lead, you will design, lead and implement IT infrastructure project, you will own it from start to finish in a BPO Service Centre. Through your exceptional capability of introducing new ideas, solutions, and out-of-the-box ways to integrate, improve IT infrastructure solutions and cloud-based services to the whole company. With your problem-solving, analytic skills, you will demonstrate your solutions-oriented approach to understanding and delivering what the business needs, efficiently and securely through each project you lead. This is a challenging role that requires a cool head under pressure
Working alongside all the company’s departments while interacting and interfacing with external suppliers, you will be focused on building and maintaining a solid, secure IT infrastructure, whilst working on improvement programs that align with the ever-changing needs of a company undergoing rapid growth
You will already have at least 2+ years previous experience in IT Infrastructure/IT background/Cloud…etc, numerous applications, supporting 24/7 operations. You will be well versed in Networks/Server administration, Cloud technologies, Data storage and IT best practices
The successful candidate will always maintain a high degree of professionalism, representing IT internally and as a representative of the company when dealing with clients and other third parties
𝗗𝗲𝘁𝗮𝗶𝗹𝗲𝗱 𝗗𝘂𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
Designing, leading, implementing, and maintaining new solutions “Project” for an evolving IT infrastructure. “Full ownership of the project”
Adherence to all IT and Security policies
𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀: Effectively and efficiently maintaining a successful/team work-based/ relations with 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 “Company’s other departments” and 𝗘𝘅𝘁𝗲𝗿𝗻𝗮𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 “Clients and Third-party suppliers”
𝗘𝘅𝗶𝘀𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺𝘀: Analyzing & evaluating current systems implemented, identifying & fixing any deficiencies and ensure that all implemented systems are effectively & securely serving their purpose to the organization
𝗡𝗲𝘄 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆: Keeping track of the newly introduced technologies, services, threats…etc
𝗥𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗶𝗻𝗴 𝗡𝗲𝘄 𝗧𝗲𝗰𝗵: Sharing with IT teams, any recommendations, enhancements to the company’s information systems to ultimately attaining the organization’s strategy and goals
𝗨𝗽𝗴𝗿𝗮𝗱𝗲/𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Keeping up to date with any upgrades/enhancements needed to improve the IT infrastructure of the organization’s Network/Servers/Cloud…etc
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀: Evaluating and analyzing business requirements to identify the best and most effective new solution’s integration needed, while keeping fully detailed records/documentation of the network & system configurations implemented
𝗦𝘆𝘀𝘁𝗲𝗺 𝗯𝘂𝗴𝘀/𝗶𝘀𝘀𝘂𝗲𝘀: Reporting and resolving any network and system setup bugs/issues
While leading the technical implementations team of new systems/integrations/projects/…etc records of detailed project plans, for new system designs and roll-outs, are followed and executed
𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝘀𝘁𝗮𝘁𝘂𝘀 𝘂𝗽𝗱𝗮𝘁𝗲: Reporting all along the project starting the design to implementation phase to direct manager
Collaborates with departments in the company to improve IT systems and processes
As a 𝗦𝗲𝗻𝗶𝗼𝗿 - 𝗜𝗧 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿, you will be a vital member of the Transformation Team of the IT and Ops Leaders, Project managers, Engineers, Architects, Business intelligence, to 𝗹𝗲𝗮𝗱 the change, new 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻𝘀, and 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁𝘀 in the organization
You will need to have at least 𝟱+ 𝘆𝗲𝗮𝗿𝘀 of previous experience in Project management/IT background/Consultancy…etc. You will need to be well versed in 𝗣𝗠𝗢 𝘁𝗼𝗼𝗹𝘀 and software with previous track record of successful projects implementations
The successful candidate will always maintain a high degree of professionalism, representing IT internally and as a representative of the company when dealing with clients and other third parties
𝗗𝗲𝘁𝗮𝗶𝗹𝗲𝗱 𝗗𝘂𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
• Main focus is 𝗹𝗲𝗮𝗱𝗶𝗻𝗴 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻𝘀 “for Example implementation of 𝗛𝗥 system, 𝗮𝘁𝘁𝗲𝗻𝗱𝗮𝗻𝗰𝗲 system, 𝗿𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 systems, Kronos, Zoho, Softgarden…etc”
• Working closely with engineers, architects, PM team, key stakeholders,…etc to identify, define and ensure a 𝗱𝗲𝘁𝗮𝗶𝗹𝗲𝗱 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 of the project scope, 𝘁𝗮𝗿𝗴𝗲𝘁𝘀, 𝗼𝗯𝗷𝗲𝗰𝘁𝗶𝘃𝗲𝘀, and requirements
• Handling the project 𝗲𝗻𝗱-𝘁𝗼-𝗲𝗻𝗱
• Planning and scheduling each 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝘁𝗶𝗺𝗲𝗹𝗶𝗻𝗲𝘀
• Evaluating the available 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 in the market and 𝘀𝗵𝗼𝗿𝘁𝗹𝗶𝘀𝘁𝗶𝗻𝗴, for internal review, the best fit for the organization which will achieve the project 𝗴𝗼𝗮𝗹𝘀
• Taking responsibility of the project 𝗹𝗶𝗳𝗲 𝗰𝘆𝗰𝗹𝗲, managing issues, identifying risks and dependencies which might impact the project progress/delivery and 𝘀𝗼𝗹𝘃𝗶𝗻𝗴 them if any arises
• Being the 𝗳𝗼𝗰𝗮𝗹 𝗽𝗼𝗶𝗻𝘁 𝗮𝗻𝗱 𝗿𝗲𝗳𝗲𝗿𝗲𝗻𝗰𝗲 for the project, while coordinating with all stakeholders, internal teams, and vendors/third party
• 𝗢𝘄𝗻𝗶𝗻𝗴 the planning and scheduling of the project timeline, while maintaining a deep knowledge of all aspects in order to communicate major risks and issues “if any arises” clearly, rapidly and accompanied with a proposed solution to the senior management
• Establishing & maintaining a professional & good relationship with 𝘃𝗲𝗻𝗱𝗼𝗿𝘀, 𝘀𝘂𝗽𝗽𝗹𝗶𝗲𝗿𝘀, 𝗮𝗻𝗱 𝘁𝗵𝗶𝗿𝗱 𝗽𝗮𝗿𝘁𝗶𝗲𝘀
• Development and delivery of 𝗽𝗿𝗼𝗴𝗿𝗲𝘀𝘀 𝗿𝗲𝗽𝗼𝗿𝘁𝘀, due dates, challenges, achieved stages…etc , requirements documentation to PMO, Management, Senior management, & stakeholders
• Setting each project 𝗯𝘂𝗱𝗴𝗲𝘁 as 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁𝗹𝘆 and 𝗮𝗰𝗰𝘂𝗿𝗮𝘁𝗲𝗹𝘆 and taking 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 for the management of spend against budget
• 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀: Effectively and efficiently maintaining a successful/ teamwork-based/ relations with 𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 “Company’s other departments” liaise with relevant departments/teams to ensure a smooth implementation of the project
• 𝗟𝗲𝗮𝗻 & 𝗔𝗴𝗶𝗹𝗲: previous experience and knowledge of 𝗟𝗲𝗮𝗻 & 𝗔𝗴𝗶𝗹𝗲 will be a strong asset
• 𝗦𝗲𝗹𝗳-𝘀𝘁𝗮𝗿𝘁𝗲𝗿: can work independently and achieve targets and results
• 𝗧𝗲𝗮𝗺 𝗽𝗹𝗮𝘆𝗲𝗿: Working with other teams and cooperating with other departments to deliver the high standard of quality deliverables and solutions needed to improve the organizations infrastructure
• “𝗣𝗿𝗶𝘃𝗮𝘁𝗲 𝗘𝗾𝘂𝗶𝘁𝘆” / “𝗠&𝗔’𝘀”: Previous experience working in a “𝗣𝗿𝗶𝘃𝗮𝘁𝗲 𝗘𝗾𝘂𝗶𝘁𝘆” or “𝗠𝗲𝗿𝗴𝗲𝗿 & 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻” environment is highly desirable
• Knowledge and understanding of 𝗦𝗖𝗥𝗨𝗠 𝗮𝗻𝗱 𝗣𝗠𝗣
• Ability to 𝗷𝘂𝗴𝗴𝗹𝗲 different topics and projects in parallel
• Flexibility to adapt to a young and dynamic environment and rapidly growing
As a 𝗦𝗲𝗻𝗶𝗼𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗔𝗻𝗮𝗹𝘆𝘀𝘁, you will draw inferences from the process details available, dig deep into details and link these findings together to form the big picture accurately and efficiently while considering the business objectives and identifying the process improvements
You’ll have the ability to 𝗶𝗱𝗲𝗻𝘁𝗶𝗳𝘆, 𝗱𝗲𝘀𝗶𝗴𝗻, 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 and 𝘃𝗲𝗿𝗶𝗳𝘆 all the information related to each process. You’ll be part of the transformation/Project team who will lead this major change in the organization to 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 and efficiently deliver the 𝗯𝗲𝘀𝘁 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲𝘀 needed for the business and drive change while working closely with the Ops, IT, Quality, PM Stakeholders
You will already have at least 𝟱 𝘆𝗲𝗮𝗿𝘀 of previous experience in Business analysis/Consultancy
You will be well versed in 𝘀𝘆𝘀𝘁𝗲𝗺 𝘀𝗲𝗰𝘂𝗿𝗶𝘁𝘆 and 𝗱𝗮𝘁𝗮𝗯𝗮𝘀𝗲 types, always eager to know the why behind every step of the process and work on improving it
The successful candidate will always maintain a high degree of professionalism, representing the team internally and as a representative of the company when dealing with clients
𝗗𝗲𝘁𝗮𝗶𝗹𝗲𝗱 𝗗𝘂𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
• Responsible for 𝗺𝗮𝗽𝗽𝗶𝗻𝗴 existing processes and 𝗱𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴 improved ones
• 𝗜𝗻𝘁𝗲𝗿𝗽𝗿𝗲𝘁 business requirements from stakeholders and 𝘁𝗿𝗮𝗻𝘀𝗹𝗮𝘁𝗲 it into a process
• You’ll be holding meetings, 𝗿𝗲𝘀𝗲𝗮𝗿𝗰𝗵𝗶𝗻𝗴 processes, collecting data, analyzing information, and performing related tasks
• 𝗔𝗻𝗮𝗹𝘆𝘀𝗲 business processes and workflows with the objective of finding out how they can be 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗱 𝗼𝗿 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱
• 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗶𝗻𝗴 procedures and presenting new process designs to stakeholders for discussion
• You’ll manage 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 𝗰𝗵𝗮𝗻𝗴𝗲 and lead process redesign workshops
• Monitoring, measuring, and providing 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 on process performance
• You’ll 𝗲𝗱𝘂𝗰𝗮𝘁𝗲 business users responsible for managing and operating business processes
• You’ll apply your knowledge of business process modeling notation (𝗕𝗣𝗠𝗡) to documenting processes
• You must understand the project objectives and be able to apply your understanding of how processes should work to operational improvement initiatives
You’ll support the IT security team in conducting technical assessments and remediation activities across the organization networks, software, systems & applications, to identify, fix & test the effectiveness of the solutions introduced to achieve and maintain a robust, secure and reliable IT systems and environment which are the core of the organization’s day to day business interactions
A major focus is Cloud technologies roll-out to the whole organization
You will need to have at least 𝟰 𝘆𝗲𝗮𝗿𝘀 previous experience in IT Infrastructure/IT background/Cloud/Security…etc, as well as supporting 24/7 operations. You'll need to be well versed in vulnerability assessment, threat analysis, endpoint security, cloud,…etc and IT best practices
𝗗𝗲𝘁𝗮𝗶𝗹𝗲𝗱 𝗗𝘂𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
Adherence to all IT and Security policies
Focus on Security related projects, ensuring security requirements are met and identify and report any risks that might occur
Proactive by identifying vulnerabilities and security controls defects to work on a solution and remediation plans
Customers: Effectively and efficiently maintaining a successful/ team work based/ relations with Internal customers “Company’s other departments” liaise with relevant departments/teams to manage security, and ensure that regulatory and contractual requirements are met
Aligning and working with SOC to respond and handle security incidents
Handling the escalation of any security concerns to the IT Security team for consultations
Leading regular internal audits on security for all systems / infrastructure of the organization
Carrying out the implementation of the solutions/recommendations identified/recommended in the security audit
Conducting daily operational monitoring and implementing solutions for issues identified in security threats/vulnerabilities
𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻𝘀:
*Library Of Infrastructure SoPs: building, maintaining and documenting fault solutions, common tasks and maintenance procedures in an easy and accessible way for all the team to use and complete the tasks in hand
*Creation & maintenance of standard operating procedures, systems and security documentation
𝗖𝘆𝗯𝗲𝗿 & 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 team: Working with the team, ensuring all infrastructure is secure & protected against any cyber threat/ attacks
𝗡𝗲𝘁𝘄𝗼𝗿𝗸 & 𝗔𝗿𝗰𝗵𝗶𝘁𝗲𝗰𝘁𝘂𝗿𝗲𝘀: Understanding and securing of the applications, encryptions and network
𝗣𝗿𝗼𝗴𝗿𝗮𝗺𝗺𝗶𝗻𝗴 Language: previous experience with Python, Bash, PowerShell,..etc
𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆:
*Deep understanding of Security Concepts in enterprise, Firewall, prevention systems and intrusion detection
*Deep understanding of Cloud security models “Best practices”
*Securing Applications including Hybrid deployments “Cloud & On-premise Components”
*Configure & remediation of reports – cloud security monitoring systems
Maintaining professional attitude and the ability to propose out of the box solutions for complex issues and challenges while using methodical approaches and analytical skills
Self starter: can work independently and achieve targets and results
Team player: Working with other teams and cooperating with other departments to deliver the high standard of quality deliverables and solutions needed to improve the organizations infrastructure
Managing and maintaining all related aspects for Cloud infrastructure and on Prem
𝗘𝘀𝗰𝗮𝗹𝗮𝘁𝗶𝗼𝗻:
*Hands on expertise in technical support, escalations “using incident , change & problem management procedures”
*Ensure SLA’s are achieved & Introducing solutions to improve the daily IT deliverables
Handling Infrastructure administration activities for Active -Directory, AAD, Office 365 and exchange
Supporting service desk colleagues “1st & 2nd line” with escalated tickets
Deep understanding of public cloud compute, storage, database, Virtualization services
Customer Advisor With German - Kundenberater bei Deutsch
Masovian
Wygasła: 08.05.2022
full-time
umowa o pracę
home office work
specialist (Mid / Regular)
Obowiązki:
Job Description
We are looking for German speakers to join our Team. If your 𝗚𝗲𝗿𝗺𝗮𝗻 𝗹𝗲𝘃𝗲𝗹 𝗶𝘀 𝗕𝟮 or 𝗖𝟭 level, want to become part of a winning team, want to double your salary or more by up-selling the client’s services and start a new career chapter, then this opportunity is for YOU
Architect - IT Infrastructure Solutions - English Fluent
Masovian
Wygasła: 08.05.2022
full-time
umowa o pracę
hybrid work
specialist (Mid / Regular)
Obowiązki:
As an Architect - IT Infrastructure Solutions, you will design, lead and implement IT infrastructure project, you will own it from start to finish in a BPO Service Centre. Through your exceptional capability of introducing new ideas, solutions, and out-of-the-box ways to integrate, improve IT infrastructure solutions and cloud-based services to the whole company. With your problem-solving, analytic skills, you will demonstrate your solutions-oriented approach to understanding and delivering what the business needs, efficiently and securely through each project you lead. This is a challenging role that requires a cool head under pressure
Working alongside all the company’s departments while interacting and interfacing with external suppliers, you will be focused on building and maintaining a solid, secure IT infrastructure, whilst working on improvement programs that align with the ever-changing needs of a company undergoing rapid growth
You will already have at least 𝟯 𝘆𝗲𝗮𝗿𝘀 previous experience in IT Infrastructure/IT background/Cloud…etc, numerous applications, supporting 24/7 operations. You will be well versed in Networks/Server administration, Cloud technologies, Data storage and IT best practices
The successful candidate will always maintain a high degree of professionalism, representing IT internally and as a representative of the company when dealing with clients and other third parties
𝗗𝗲𝘁𝗮𝗶𝗹𝗲𝗱 𝗗𝘂𝘁𝗶𝗲𝘀 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀
Designing, leading, implementing, and maintaining new solutions “Project” for an evolving IT infrastructure. “Full ownership of the project”
Adherence to all IT and Security policies
Effective infrastructure monitoring and reporting of KPIs to management for each project lead
𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀: Effectively and efficiently maintaining a successful/ team work-based/ relations with Internal customers “Company’s other departments” and External customers “Clients and Third-party suppliers”
𝗘𝘅𝗶𝘀𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺𝘀: analyzing & evaluating current systems implemented, identifying & fixing any deficiencies and ensure that all implemented systems are effectively & securely serving their purpose to the organization
𝗡𝗲𝘄 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆: keeping track of the newly introduced technologies, services, threats…etc
𝗨𝗽𝗴𝗿𝗮𝗱𝗲/𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Keeping up to date with any upgrades/enhancements needed to improve the IT infrastructure of the organization’s Network/Servers/Cloud…etc
Recommending New Tech: Sharing with IT teams, any recommendations, enhancements to the company’s information systems to ultimately attain the organization’s strategy and goals
𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀: Evaluating and analyzing business requirements to identify the best and most effective new infrastructure solution’s integration needed, while keeping fully detailed records/documentation of the network & system configurations implemented
𝗦𝘆𝘀𝘁𝗲𝗺 𝗯𝘂𝗴𝘀/𝗶𝘀𝘀𝘂𝗲𝘀: Reporting and resolving any network and system setup bugs/issues
While leading the technical implementations team of new systems/integrations/projects/…etc records of detailed project plans, for new system designs and roll-outs, are followed and executed
𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝘀𝘁𝗮𝘁𝘂𝘀 𝘂𝗽𝗱𝗮𝘁𝗲: Reporting all along the project starting the design to implementation phase to direct manager
Collaborates with departments in the company to improve IT systems and processes
Kundenberater bei Deutsch - Von Zuhause Aus Arbeiten - Customer Advisor With German - Work From Home
mazowieckie
Wygasła: 06.03.2022
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular)
Obowiązki:
Job Description
We are looking for German speakers to join our Team. If your 𝗚𝗲𝗿𝗺𝗮𝗻 𝗹𝗲𝘃𝗲𝗹 𝗶𝘀 𝗕𝟮 or higher, want to become part of a winning team, want to double your salary or more by up-selling the client’s services and start a new career chapter, then this opportunity is for YOU
Von Zuhause Aus Arbeiten - Work From Home - Kundenberater bei Deutsch - Customer Advisor With German
mazowieckie
Wygasła: 09.01.2022
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular)
Obowiązki:
Job Description
We are looking for German speakers to join our Team. If your 𝗚𝗲𝗿𝗺𝗮𝗻 𝗹𝗲𝘃𝗲𝗹 𝗶𝘀 𝗕𝟮 or higher, want to become part of a winning team, want to double your salary or more by up-selling the client’s services and start a new career chapter, then this opportunity is for YOU
Kundenberater bei Deutsch - Customer Advisor With German - Von Zuhause Aus Arbeiten - Work From Home
Wygasła: 21.11.2021
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular)
Obowiązki:
Job Description
We are looking for German speakers to join our Team. If your 𝗚𝗲𝗿𝗺𝗮𝗻 𝗹𝗲𝘃𝗲𝗹 𝗶𝘀 𝗕𝟮 or higher, want to become part of a winning team, want to double your salary or more by up-selling the client’s services and start a new career chapter, then this opportunity is for YOU
Kundenberater bei Deutsch - Customer Advisor With German - Von Zuhause Aus Arbeiten - Work From Home
mazowieckie
Wygasła: 10.10.2021
pełny etat
umowa o pracę
praca zdalna
specjalista (Mid / Regular)
Obowiązki:
Job Description
We are looking for German speakers to join our Team. If your 𝗚𝗲𝗿𝗺𝗮𝗻 𝗹𝗲𝘃𝗲𝗹 𝗶𝘀 𝗕𝟮 or higher, want to become part of a winning team, want to double your salary or more by up-selling the client’s services and start a new career chapter, then this opportunity is for YOU