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You handle issues related to fleets of vehicles and their drivers
You are the first contact point for the drivers and contacts with our customers
Using your problem-solving ability, analyze each question carefully and formulate an appropriate answer
You look forward to helping your customers quickly and purposefully
In addition, you are responsible for an accurate and efficient administrative follow-up of your customer records
Under the leadership of Account Managers, you will assist in various projects with our clients and proactively optimize the set procedures
Due to your affinity with our sector and your commercial attitude, you will be able to be responsible for several major customers within the scope of this function in the short term
Together with our Account Managers, you will work together to further develop our business every day
You are the first contact point for the drivers and contacts with our customers
Using your problem-solving ability, analyze each question carefully and formulate an appropriate answer
You look forward to helping your customers quickly and purposefully
In addition, you are responsible for an accurate and efficient administrative follow-up of your customer records
Under the leadership of Account Managers, you will assist in various projects with our clients and proactively optimize the set procedures
Due to your affinity with our sector and your commercial attitude, you will be able to be responsible for several major customers within the scope of this function in the short term
Together with our Account Managers, you will work together to further develop our business every day
Wstępna kontrola i ocena nowych roszczeń w zakresie odpowiedzialności osób prywatnych, wypadków i artykułów gospodarstwa domowego; oraz ubezpieczenia pojazdów mechanicznych i właścicieli domów
Komunikacja z klientami, osobami składającymi roszczenia, prawnikami, rzeczoznawcami itp
Likwidacja szkód na podstawie zapisów ubezpieczeniowych i umownych oraz na podstawie ogólnych warunków ubezpieczenia
Utrzymanie własnego portfela szkód
Zapewnienie godności z umowami o poziomie usług (SLA), które ustaliliśmy z klientami